LTU-LIC-0668-SE

174
LICENTIATE THESIS Luleå University of T echnol ogy Department of Business Administration and Social Sciences Industrial Marketing & e-Commerce Research Group 2006:68|: 02-75 7| : -c -- 06 689 -- 2006:68 Internal Corporate Brand Building - Case Studies of Three Swedish Service Firms Ted Karlsson

Transcript of LTU-LIC-0668-SE

Page 1: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 1/174

Page 2: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 2/174

Page 3: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 3/174

Page 4: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 4/174

Page 5: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 5/174

Page 6: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 6/174

Page 7: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 7/174

Page 8: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 8/174

Page 9: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 9/174

Page 10: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 10/174

Page 11: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 11/174

Page 12: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 12/174

Page 13: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 13/174

Page 14: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 14/174

Page 15: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 15/174

Page 16: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 16/174

Page 17: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 17/174

Page 18: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 18/174

Page 19: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 19/174

Page 20: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 20/174

Page 21: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 21/174

Page 22: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 22/174

Page 23: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 23/174

Page 24: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 24/174

Page 25: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 25/174

Page 26: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 26/174

Page 27: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 27/174

Page 28: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 28/174

Page 29: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 29/174

Page 30: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 30/174

Page 31: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 31/174

Page 32: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 32/174

Page 33: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 33/174

Page 34: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 34/174

Page 35: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 35/174

Page 36: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 36/174

Page 37: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 37/174

Page 38: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 38/174

Page 39: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 39/174

Page 40: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 40/174

Page 41: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 41/174

Page 42: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 42/174

Page 43: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 43/174

Page 44: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 44/174

Page 45: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 45/174

Page 46: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 46/174

Page 47: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 47/174

Page 48: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 48/174

Page 49: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 49/174

Page 50: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 50/174

Page 51: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 51/174

Page 52: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 52/174

Page 53: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 53/174

Page 54: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 54/174

Page 55: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 55/174

Page 56: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 56/174

Page 57: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 57/174

Page 58: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 58/174

Page 59: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 59/174

Page 60: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 60/174

Page 61: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 61/174

Page 62: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 62/174

Page 63: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 63/174

Page 64: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 64/174

Page 65: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 65/174

Page 66: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 66/174

Page 67: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 67/174

Page 68: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 68/174

Page 69: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 69/174

Page 70: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 70/174

Page 71: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 71/174

Page 72: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 72/174

Page 73: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 73/174

Page 74: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 74/174

Page 75: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 75/174

Page 76: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 76/174

Page 77: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 77/174

Page 78: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 78/174

Page 79: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 79/174

Page 80: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 80/174

Page 81: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 81/174

Page 82: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 82/174

Page 83: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 83/174

Page 84: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 84/174

Page 85: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 85/174

Page 86: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 86/174

Page 87: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 87/174

Page 88: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 88/174

Page 89: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 89/174

Page 90: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 90/174

Page 91: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 91/174

Page 92: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 92/174

Page 93: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 93/174

Page 94: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 94/174

Page 95: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 95/174

Page 96: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 96/174

Page 97: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 97/174

Page 98: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 98/174

Page 99: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 99/174

Page 100: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 100/174

Page 101: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 101/174

Page 102: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 102/174

Page 103: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 103/174

Page 104: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 104/174

Page 105: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 105/174

Page 106: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 106/174

Page 107: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 107/174

Page 108: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 108/174

Page 109: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 109/174

Page 110: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 110/174

Page 111: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 111/174

Page 112: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 112/174

Page 113: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 113/174

Page 114: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 114/174

Page 115: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 115/174

Page 116: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 116/174

Page 117: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 117/174

Page 118: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 118/174

Page 119: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 119/174

Page 120: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 120/174

Page 121: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 121/174

Page 122: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 122/174

Page 123: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 123/174

Page 124: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 124/174

Page 125: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 125/174

Page 126: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 126/174

Page 127: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 127/174

Page 128: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 128/174

Page 129: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 129/174

Page 130: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 130/174

Page 131: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 131/174

Page 132: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 132/174

Page 133: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 133/174

Page 134: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 134/174

Page 135: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 135/174

Page 136: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 136/174

Page 137: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 137/174

Page 138: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 138/174

Page 139: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 139/174

Page 140: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 140/174

Page 141: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 141/174

Page 142: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 142/174

Page 143: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 143/174

Page 144: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 144/174

Page 145: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 145/174

Page 146: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 146/174

Page 147: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 147/174

Page 148: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 148/174

Page 149: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 149/174

Page 150: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 150/174

Page 151: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 151/174

Page 152: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 152/174

Page 153: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 153/174

Page 154: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 154/174

Page 155: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 155/174

Page 156: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 156/174

Page 157: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 157/174

Page 158: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 158/174

Page 159: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 159/174

Page 160: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 160/174

Page 161: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 161/174

Page 162: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 162/174

Page 163: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 163/174

Page 164: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 164/174

Page 165: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 165/174

Page 166: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 166/174

Page 167: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 167/174

Page 168: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 168/174

Page 169: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 169/174

Page 170: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 170/174

Page 171: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 171/174

Page 172: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 172/174

Page 173: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 173/174

Page 174: LTU-LIC-0668-SE

8/13/2019 LTU-LIC-0668-SE

http://slidepdf.com/reader/full/ltu-lic-0668-se 174/174