LTB - Data Collection PowerPoint
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Data Collection – Learning Team Bby
Rebecca Quick, Christopher Thomas, Deloach Lindsey, Kim Burris, and Scott Merryman
QNT/351
September 14, 2015
Mike Yensz
Ballard Integrated Managed Services, Inc.Overview
* Increased employee turnover rate
* Decrease in employee motivation
* Reduction in productivity and
quality
* Increase in employee sick leave
* Increase in complaints from client
Data Collection Instrument
* Employee Survey
* Demographic questions
* Employee personal
opinions
* Job satisfaction
Types of Data Collected
* Collection Method - Survey
* Quantitative and Qualitative
* Qualitative data is transformed for
the purpose of coding and entry
Level of Measurement
* Nominal: Classify and Count
* Ordinal: Labels with relative values, ranked or ordered
* Interval: Measureable differences between data
Data Coding* Nominal: Numerical codes for each category
* Ordinal: 1 – 5 rating scale1. Strongly disagree2. Strongly agree
* Interval: Calculated months of service
Data Cleaning / Final Analysis
Elimination of Input Errors:
17 Default values for unanswered
questions
6 Keystroke errors
Survey Results
449 Survey Population
78 Responses
17.3% Survey rate
Final AnalysisTotal response rate was less than expected by management, due to an ineffective survey tool.