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Personnel satisfaction survey and strategic direction of personnel capacity building in state statistics bodies of the Republic of Belarus

Personnel satisfaction survey and strategic direction of personnel capacity building in state statistics bodies of the Republic of Belarus

National Statistical Committee of the Republic of Belarus

Olga Pozharitskaya Olga Pozharitskaya Head of Personnel DivisionHead of Personnel DivisionNational Statistical CommitteeNational Statistical Committeeof the Republic of Belarus of the Republic of Belarus

David Packard, founder of the Hewlett Packard company, when

asked “What is a key to success?” answered “People”

The participation rate in the survey was 90,1% of the government employees

of the system of Belstat

67,1%

92,4%

95,9%

country level

regional level

district level

The questionnaire consisted of 4 modules

Work satisfaction1

Work environment2

Image of Belstat3

Change of the place of work4

Scope of work Advancement and opportunities for development Working conditions Personal work Training

Work climate, relations with colleaguesWork process, collaboration

1. Work satisfaction1.1. Scope of work

Are you satisfied with the clarity of the tasks and goals set?

1. Work satisfaction1.1. Scope of work

Are you satisfied with your work results?

1. Work satisfaction1.2. Growth and opportunities for development

Are you satisfied with the created conditions for your professional development?

1. Work satisfaction1.3. Working conditions

97% of respondents were satisfied with the requirements of the rules and regulations related to appearance and behaviour

1. Work satisfaction1.4. Personal work

85% of respondents agreed that the work became more complex and there were increasingly more work

80% of respondents could do more work than required

99% of respondents tried to improve the quality of performed work

1. Work satisfaction1.5. Training

The most prevailing answers to the suggestion to list areas where additional knowledge is necessary to improve the performance were as follows:

modern information technologymodern information technology:work with various applicationsskills upgrading in the work with personal computeruse of Internet

accounting; foreign languages; knowledge in various statistical domains:

economicsfinanceconstructionenergyagriculture, etc.

documentation management; law; psychology

1. Work satisfaction1.5. Training

What is for you the motivation to participate in training and to acquire new knowledge?

1. to better perform job responsibilities - 75,8%2. self-improvement - 63,5%3. promotion at work - 26,7%4. commendation from chief - 11,7%5. no fear to lose work - 8,5%

2. Work environment

95%95%95%95% mentioned the perception of support from colleagues in their unit.

92%92%92%92% claimed that internal disputes could be settled via a dialogue.

89%89%89%89%considered that their work results, professionalism and development were valued by the management.

88%88%88%88%agreed that their initiative was welcomed by the management.

2. Work environment

Innovation is implemented in our organisation

3. Image of Belstat

According to respondents’ opinion: state statistics bodies are developing in the right direction (90%), Belstat does everything possible to achieve the maximum quality of statistical products (89,3%).

83,5 % of respondents were satisfied with the reputation of state statistics bodies as employees.

I would recommend the work in state statistics bodies to my acquaintances as a good place of work

4. Change of the place of work

Conclusions and suggestions

Make a more wide use of the “team work” methods using the feedback principle

Continue to improve the system of staff motivation paying

special attention to moral and financial

incentives

Organise training in the most in-demand areas of

knowledge identified as a result of survey

Survey personnel in a monitoring mode

In February 2012 the Strategy for the Development of State Statistics of the Republic

of Belarus for the period until 2015 was approved

Aim of the Strategy:

To create prerequisites for further development of state statistics and to meet to a maximum extent the information needs of the community for consistent, reliable, relevant and timely statistical data (information) on the economic, demographic, social and environmental situation in the Republic of Belarus.

One of the main directions of the Strategy is personnel capacity building. The implementation of this direction includes the following activities:

Annual analysis of the qualitative staff composition in a monitoring mode taking into account the impacts of external environment on the requirements to the personnel in statistics; Establishment of the system of continuous multi-level professional education and training, including leaning of foreign languages; Implementation into practice of psychological testing for the candidates to managerial positions; Work with young employees; Improvement of the personnel appraisal in the form of computer testing in combination with the interview;Personnel satisfaction survey in a monitoring mode, etc.

Conclusion

A balanced and dynamic combination of all methods and forms of human

resource management would allow for the formation in state statistics bodies

of highly professional personnel capacity with the sufficient knowledge of international standards, statistical methodology and modern information

technology.

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