LOGO MIRJANA SEKULOVSKA, PhD, DEPUTY MINISTER OF INFORMATION SOCIETY Republic of Macedonia Ministry...

LOGO

MIRJANA SEKULOVSKA, PhD, DEPUTY MINISTER OF INFORMATION SOCIETY

Republic of MacedoniaMinistry of Information

Society


SocietyIntroduction

Citizens, businesses and Non-governmental organizations (NGOs) are burdened with bureaucratic administrative services

Reducing administrative barriers means increasing the exchange of data and documents in electronic form

Introduction of a new ICT-based system

enables simpler and more efficient administrative services for citizens, businesses and NGOs


SocietyObjectives

Establishing e-infrastructure for implementation of electronic services

Enabling electronic exchange of documents and data in public administration

Increasing coordination among public administration institutions

Enabling simpler and more efficient administrative services for citizens, businesses and NGOs

Reducing bureaucracy and red tape


SocietyRequired activities

Complex process that includes: Analysis, modeling of business processes,

determination of priority services Analysis of software systems and databases Providing fast and reliable fiber optic

connection Changing existing and adopting new

legislation Development of a specific software, service

bus for data and documents exchange in electronic form

Other


SocietyMain projects

E-Documents Analyzing the type and number of services provided and

documents issued by institutions, also dependencies between services, documents and institutions

Conducting financial, IT and process analyses and creating priorities

Collecting information about databases that possess information necessary for services/documents, like: type, vendor, version, working platform etc.

Collecting information about the IT working staff Process automation will be done gradually over time according

to a priority list

Interoperability Establishing secure connections between institutions, defining

procedures for standardized document exchange and data interoperability.


SocietyE-Documents

Beneficiaries1 Ministry of Internal Affairs 2 Public Revenue Office, Ministry of Finance3 Ministry of Justice, Office for management of the Registers of births, marriages and deaths4 Employment Service Agency of Republic of Macedonia5 Real Estate Cadastre Agency 6 Public Procurement Bureau7 Central Registry of Republic of Macedonia8 Customs Administration of the Republic of Macedonia9 Primary Court Skopje I10 Primary Court Skopje II11 Health Insurance Fund of Macedonia12 Pension and Disability Insurance Fund of Macedonia13 Centers for Social Affairs (27)14 Chamber of Notaries15 City of Skopje16 Administrative Court

Coordinators1 Ministry of Information Society2 Cabinet of the Deputy – Prime Minister of the Government in charge of economic affairs

Beneficiaries and Coordinators


SocietyE-Documents

Action Plan - 2 phasesKey milestones


SocietyE-Documents

Analysis of business processes related to services and documents issued to citizens

Database/IT analysis Financial analysis Identifying priority services and

documents for a pilot project - Priority criteria

Situation analysis


SocietyE-Documents

Financial analysis Estimating costs and savings Recommendations for implementation Detailed action plan

Next Steps


SocietyInteroperability

Interoperability is the ability of two or more diverse government information and communications technology (ICT) systems or components to meaningfully and seamlessly exchange information and use the information that has been exchanged.



Dimensions ORGANISATIONAL INTEROPERABILITY Concerned with defining business goals, modeling business

processes and bringing about the collaboration of administrations that wish to exchange information and may have different internal structures and processes.

SEMANTIC INTEROPERABILITY Concerned with ensuring that the precise meaning of exchanged

information is understandable by any other application that was not initially developed for this purpose.

TECHNICAL INTEROPERABILITY Covers the technical issues of linking computer systems and services. It includes key aspects such as open interfaces, interconnection services, data integration and middleware, data presentation and exchange, accessibility and security services.

LEGAL FRAMEWORKIt serves as the legal basis for the instruments used to provide a system of eGovernment Interoperability and for closer cooperation between all authorities providing services.



Pilot Institutions

Ministry of Interior Customs Administration of the Republic of

Macedonia Real Estate Cadastre Agency Public Revenue Office, Ministry of Finance Central Registry of the Republic of

Macedonia


SocietyObjectives

Providing simplified, faster and more efficient administrative services Providing simplified, faster and more efficient administrative services to citizens, businesses and NGOs through increased coordination and interaction between public administration bodies, with the use of information technology.

Increasing exchange of informationIncreasing exchange of information and documents in electronic form as part of regular communication between government institutions

Reducing bureaucratic service burden on citizens

Increasing convenience and reducing time of service provision


Society

Interoperability – System Architecture


SocietyIssues and Solutions

Different ICT development levels of government institutions

Institutions whose systems are advanced are able to immediately join the new interoperability system. All other institutions are encouraged to prepare a strategy for transferring data into digital form. Once they reach a certain level of readiness, they can be included in the new interoperability system.

Legislation Specific legislation that applies to exchange of data and documents in

electronic form introduces the relevant rules, rights and obligations. Institutions are required to harmonize within two years their operations and information systems with the requirements of this law.

Misuse of data Each institution which requires information from another institution using

the system, will be identified and there activity logged. Institutions are obliged to state the grounds for their request. Information exchange is subject to defined standards and procedures that are prescribed by the Ministry of Information Society in cooperation with all involved institutions.


SocietyIssues and Solutions

e-Infrastructure Development of infrastructure. Connection via optical fiber in an internal network.

Single Identification Number All citizens and legal entities must have a unique identification number

Already existing data exchange among institutions

Incorporating already existing data exchange links among institutions into the new system of interoperability will ensure :

Regulation of the exchange of information The exchange is done by certain rules Transmission can be executed according to a defined structure of

data. Transactions are logged Controlled level of security General overview of the exchange

Due to the high risks for software errors, this process has to be done gradually and carefully

LOGO


Society

LOGO MIRJANA SEKULOVSKA, PhD, DEPUTY MINISTER OF INFORMATION SOCIETY Republic of Macedonia Ministry...

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