Logistics Systems Design

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Logistics Systems Design: Supply Chain Systems March 7, 2003 Copyright © 1994-2003, Marc Goetschalckx, All rights reserved. 6·1 7-Mar-03 Logistics Systems Design Marc Goetschalckx 1. Introduction Logistics Systems Design: Supply Chain Systems 3. Transportation Systems 4. Transportation Models 2. Forecasting 5. Inventory Systems 6. Supply Chain Systems 7-Mar-03 Logistics Systems Design Marc Goetschalckx Supply Chain Networks Customer Distribution Center Factory Supplier 7-Mar-03 Logistics Systems Design Marc Goetschalckx Common Logistics Questions Where to purchase ? Where to produce ? Where to assemble ? Where to hold in inventory ? How to transport ? How to deliver ? How to expand or retreat ? How to recycle ? 7-Mar-03 Logistics Systems Design Marc Goetschalckx Supply Chains Are Global and Ever Changing

Transcript of Logistics Systems Design

Logistics Systems Design: Supply Chain Systems March 7, 2003

Copyright © 1994-2003, Marc Goetschalckx, All rights reserved. 6·1

7-Mar-03 Logistics Systems Design Marc Goetschalckx

1. Introduction

Logistics Systems Design:Supply Chain Systems

3. Transportation Systems4. Transportation Models

2. Forecasting

5. Inventory Systems6. Supply Chain Systems

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Supply Chain Networks

CustomerDistribution Center

FactorySupplier

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Common Logistics QuestionsWhere to purchase ?Where to produce ?Where to assemble ?Where to hold in inventory ?How to transport ?How to deliver ?How to expand or retreat ?How to recycle ?

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Supply Chains Are Globaland Ever Changing

Logistics Systems Design: Supply Chain Systems March 7, 2003

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Duty Relieves

4.9% duty avoided in Europe

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Taxes

34%17%

12%

40% or more

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Supply Chains DesignsIntegrated and Comprehensive

Products

Facilities

Channels

Customers Countries

Time Periods

Inventory

Objectives

Vendors

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Traditional Design Stages

Service Goals

Material Deployment Strategy

Network Design

Transportation

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7-Mar-03 Logistics Systems Design Marc Goetschalckx

Modern Design Stages

Service Goals

Material Deployment Strategy

Network Design

Transportation&

&

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Objectives for Given Demand

Cost minimizationSt. Service constraints

Return on investment maximizationSt. Service constraints

Reliability

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Objectives for Variable Demand

Profit maximizationSt. Budget constraints

Service maximizationSt. Budget constraints

ResponsivenessFlexibility

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Total System CostTotal cost of achieving a mission• Mission = set of customer service goals

for a particular productTraditional accounting insufficient• Arbitrary allocation of overhead costs• Functional areas based rather than

output basedBased on activity based costing (ABC)Reduced to a common time frame

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Cost Categories

Controllable vs. Non-controllable• Avoided if the mission were

discontinued• Transportation vs. Pension liabilities

Fixed vs. Variable• Fixed are incurred when an activity is

executed• Variable change with the intensity of the

activity7-Mar-03 Logistics Systems Design Marc Goetschalckx

Total System Cost Components

Raw material costsProduction costsLinehaul transportation costsLocal delivery costsFacility costsStorage and handling costsSystem inventory costs

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Costs Schematic

DC Fixed Location CostsDC Variable Storage & Handling CostsSafety Stock CostCycle Inventory Cost

Linehaul Transportation CostPipeline Inventory Cost

Delivery CostFixed Opening/Closing CostProduction CostCycle Inventory CostProduction Capability CostSupplies Cost

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Depot Technology or Size Costs

Cost

Throughput Quantity

Manual

Mechanized

Automated

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Direct Shipping Cost Tradeoff

Plant Customer

Warehouse

Expensive Delivery

Cheap Linehaul

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Cross Docking Material Handling Tradeoff

Storage

Receiving Shipping

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Supply Chain and Warehousing Trends

TransactionsTransportation

Information

InventoryFacilitiesHandling

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Data Sources

Business operating documentsSales orders, customer data, freight bills

Business documentsAnnual report, accounting (activity-based-costing)

Logistics research dataPublished reference data

Trade magazines, census data, press

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Data Encoding

Group technology and codingProduct coding

Bar codes, radio frequency tags, smart cards

GeocodingZip codesCity and state names

7-Mar-03 Logistics Systems Design Marc Goetschalckx

GeocodingConverts alphanumeric location data into geographical data

From zip codes and city, stateTo longitude-latitude or rectangular coordinates

Grid overlay, spreadsheets, or reference databasesUser interface and displayNumerical computations

7-Mar-03 Logistics Systems Design Marc Goetschalckx

DEC Incinerator Data

7-Mar-03 Logistics Systems Design Marc Goetschalckx

DEC Incineration Geographical Schematic with Excel

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DEC Incineration Geographical Schematic with Visio Maps

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Geocoding Example: Customer Demand History Database

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Geocoding Example: Customer Locations

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Geocoding Example: Demand Summed by State

Below - 500,000.00500,000.00 - 1,000,000.001,000,000.00 - 2,000,000.002,000,000.00 - 3,000,000.003,000,000.00 - 5,000,000.00Above - 5,000,000.00

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Geocoding Example: Average Customer Demand by State

Below - 1,250.001,250.00 - 2,500.002,500.00 - 5,000.005,000.00 - 10,000.0010,000.00 - 20,000.00Above - 20,000.00

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Constraints

Conservation of flowCapacity and demandConsistency or linkageElastic or soft constraints with penalty cost

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Units of Analysis

Units of material flow and storageMonetary unitsUnits of time (major and minor)Information units

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Model Characteristics

Multi-countryMulticommodityMulti-echelonMulti-periodCapacitated facilitiesCapacitated channelsDeterministic or stochastic

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Logistics Objects

Products - commoditiesIn transformationIn transportationIn storage

CountriesPeriodsResources

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Logistics Objects Continued

FacilitiesSources = suppliersSinks = customersIntermediate = transformers (manufacturing and distribution)

Transportation channels

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Period Characteristics

Major periodStrategic planningYear, seasonOrdered sequence

Minor periodDemand processDay, week

Consistency

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Period Edit Window

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Country Characteristics

Differs from other countries byCurrency (exchange rate)Tax rateDutiesMinimum profitLocal content lawsDuty relief

Limited number

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Country Edit Window

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Country-Period Edit Window(Input)

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Country-Period Edit Window(Output)

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Product Types

Convenience and commoditiesMultiple sales pointsFood items, office supplies

Comparison shoppingFewer sales pointsCars, fork lift trucks

Specialty productsVery limited distributionArt, specialized machines

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Product Life Cycle Graph

Time

Sales

Maturity

Decline

Growth

Introduction

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Product Life Cycle Characteristics

IntroductionLimited availabilityFew sales points and channelsCentralize distribution

GrowthExpanding channels and sales pointsFlow quantity more important than cost

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Product Life Cycle Characteristics (2)

MaturityStable sales volumeMany sales points and channelsOptimization opportunity

DeclineDeclining sales volumeDecreasing sales points and channelsCentralized distribution

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Product Characteristics

Differs from other products• Size• Weight• Value• Urgency• Risk characteristics• Obsolescence

Limited number, less than 12 to 20

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Product Edit Window

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Product-Country-PeriodEdit Window

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Customer Types

Customer typesConsumer productsIndustrial products

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Customer Characteristics

Ultimate sink for all materialsDiffers from other customers• Location• Product demand• Service level

Fixed location Demand for individual products• Customer-product matrix

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Customer Characteristics (2)

Single sourcing restrictions• None• By product• All products combined (depot)

Service constraints• Maximum time• Maximum distance

No more than a few hundred

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Customer Edit Window

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Customer Demand Edit Window(Input)

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Customer Demand Edit Window(Output)

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Concentration / differentiation phenomenonAlso called 80-20, ABC, fast-medium-slow

Product Sales Pareto Analysis

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Product Sales Pareto Curves With Benders Formula

0.000

0.100

0.200

0.300

0.400

0.500

0.600

0.700

0.800

0.900

1.000

0.000 0.100 0.200 0.300 0.400 0.500 0.600 0.700 0.800 0.900 1.000

SalesBenders

7-Mar-03 Logistics Systems Design Marc Goetschalckx

X=cumulative products,Y=cumulative sales,A=parameter

Benders

Power

Exponential

Pareto Curve Formulations

Y A XA X

= ++

( )1

Y X A=

Y e AX= − −1

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Benders Pareto Formulation

Curve

Parameter

Y A XA X

= ++

( )1

A X YY X

= −−

( )1

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Benders Least Squares Parameter Estimation

Minimize sum of squared deviations

Set partial derivative equal to zero

( )2

2 (1 )ˆ ii i i

i i i

A XMin SSE Y Y YA X

+= − = − + ∑ ∑

2 2 3

2 3

( ) (1 )( ) 0( ) ( )

N Ni i i i i

i ii i

dSSE Y X X A X XdA A X A X

− + −= − =+ +∑ ∑

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Benders Pareto Curves for Different A Parameters

0.0000

0.1000

0.2000

0.3000

0.4000

0.5000

0.6000

0.7000

0.8000

0.9000

1.0000

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00

1001010.10.010.001

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Bender’s Pareto Curve Observations

More concentration / differentiationSmaller A parameterMore skewed curve

ABC classification and curve nameClass breakpoints based on slope

Data - information - knowledge example

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Benders Pareto Curve Example: Data

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Benders Pareto Curve Example: Curve Fitting

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Benders Pareto Curve Example: Excel Solver

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Benders Pareto Curve Example: Solver Options

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Benders Pareto Curve Example: Excel Graph

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Customer Service

Many componentsMany definitionsVery qualitative

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Customer Service Stages

Pre-transactionDeclaring policies and procedures

TransactionInventory levels and locationTransportation channelsOrdering and billing systems

Post-transactionMaintenance and service (CALS)Warranties

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Order Cycle Time

Time between order placement and product receiptWide range (instantaneous to 30 months)Components

Order processingProductionOrder assembly and order pickingTransportation

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Sales-Service Curve

Service

Sales

Sales Revenue

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Sales-Cost-Service Curves

Service

Sales

Sales Revenue

Logistics Costs

Maximum Profit

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Service Constraints

Percentage of goods delivered out of stockPercentage of orders delivered within time limitMaximum time or distance from supply pointSingle sourcing

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Supplier Characteristics

Initial source of all materialsDiffers from other supplier• Location• Fixed facility cost (opening or closing)• Total supply capacity• Supply parameters

Fixed location

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Supply Characteristics cont.

Commodity Supply Parameters• Cost• Resource requirement

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Supplier Edit Window

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Edit Supplier-Period Window

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Supplier-Period-Product Edit Window (Input)

Logistics Systems Design: Supply Chain Systems March 7, 2003

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Supplier-Period-Product Edit Window (Output)

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Supplier-Period-ResourceEdit Window

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Supplier-Period-Product-Resource Edit Window

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Transformation Facilities

Transformation typesManufacturingDistribution

Intermediate facilitiesNo creation or destruction of flowChange of commodity

Moveable or fixed facilitiesDifferent possible types at a site

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Transformation Facilities Characteristics

Fixed and variable costsThroughput and storage capacitiesResources

Resource costsResource consumption

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Transformation FacilityEdit Window

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Transformation Facility TypeEdit Window

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Transformer-Type-PeriodEdit Window

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Transformer-Type-Period-Product Edit Window (Input)

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Transformer-Type-Period-Product Edit Window (Output)

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Transformer-Type-Period-Resource Edit Window

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Transformer-Type-Period-Product-Resource Edit Window

Logistics Systems Design: Supply Chain Systems March 7, 2003

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Importance of Transportation

Smaller, faster, more frequently, more on time shipments50 % of total logistics cost and rising

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Transportation Performance Measures

AccessibilityCapacityCostSpeedDependabilityTradeoff with inventory for shipperTradeoff with flow volume for carrier

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Transportation Modes

PipelineRailRoadWaterOceanAirSpace

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Transportation Channel Edit Window (Input)

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Transportation Channel Edit Window (Output)

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Channel-Period Edit Window

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Channel-Period-Product Edit Window

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Channel-Period-ResourceEdit Window

Logistics Systems Design: Supply Chain Systems March 7, 2003

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Channel-Period-Product-Resource Edit Window

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Supply Chain Strategies:Evaluation Criteria

Total Logistics CostsEconomies of scaleEconomies of scopeInventory and transportation costs

Simplicity of ControlResponsiveness to changesFlexibility and robustness

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Supply Chain Systems Strategies: Suppliers

CentralizationRegionalizationConsolidationDispersion

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Supply Chain Systems Strategies: Transformation

Manufacturing facilities strategyRegionalizationConsolidationProduct FocusProcess FocusDispersion

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Supply Chain Systems Strategies: Transformation

Distribution network strategyConsolidationCustomer FocusCo-Location

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Design Software Requirements

User FriendlyGeneration of Reports, Maps, & VisualsHigh Fidelity Economic RepresentationHigh Degree of Optimization of the Results

Ballou & Masters, “Commercial Software for Locating Warehouses and Other Facilities,” Journal of Business Logistics, Vol. 35, No. 2, 1993.

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Design Decision Support System Components

System data and data baseDesign modelsSolution algorithmsReports, displays and interactive executive

7-Mar-03 Logistics Systems Design Marc Goetschalckx

CIMPEL

Cost Minimization St. Service ConstraintsNeutral Data BaseComprehensive Integrated ModelAlgorithm ToolkitStandard Interactive Color Graphics Interface

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CIMPEL Illustration

7-Mar-03 Strategic Modeling of Logistics Systems Marc Goetschalckx

CIMPEL Structure

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Enterprise Resource Planning (ERP) Software

Logistics Systems Status“Bookkeeping”

TransactionalData Warehouse

AdvantagesEnterprise StandardizationData IntegrationUp-To-Date DataMultinational

7-Mar-03 Logistics Systems Design Marc Goetschalckx

ERP Vendors

Growing ImportanceMajor Vendors

SAP (Financial), Baan (Manufacturing),PeopleSoft (Human Resources)...

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Supply Chain Management (SCM) Software

Logistics Systems Configuration and Planning“Optimizing”

Operations ResearchConstraint Based Logic

Interface with ERP

7-Mar-03 Logistics Systems Design Marc Goetschalckx

SCM Vendors

Strong ConsolidationMajor Vendors

I2 - InterTransManugisticsChesapeake - SupplyChain

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Logistics Software Reference

Andersen Consulting, “Logistics Software,” jointly with Council of Logistics Management, Oak Brook, IL, 1992 and yearly updates.

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Logistics Planning Software Catalogue

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Supply Chain Design Challenges

Integrated models are large and complex

More tactical effects (seasonal, inventory)Multi-objective performance measures

Cost/profit, flexibility, and responsiveness tradeoffs

Strategic design as a continuous effortModels, data, algorithms

7-Mar-03 Logistics Systems Design Marc Goetschalckx

Supply Chain Design Challenges Continued

Technology transfer to logistics professionals and students

Toy cases and black-box software

7-Mar-03 Logistics Systems Design Marc Goetschalckx

From a Multicommodity Case...

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...and Configurationby a Current Design Tool

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To Design Toolsfor the Next Century