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Local by Social: networked innovation and the Knowledge Hub Ingrid Koehler January 2011 Monday, 7 March 2011
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The LGID and Knowledge Hub presentation including enagement examples in localgov
Transcript of Localbysocial North East
Local by Social: networked innovation and the
Knowledge HubIngrid Koehler
January 2011
Monday, 7 March 2011
A bit of history...
• Collaboration with NESTA
• Building on Social by Social
• The Internet as Infrastructure
• Saving money, innovating and improving
Monday, 7 March 2011
Why local by social?
• huge opportunities
• crisis as a lever for change
• new technology as catalyst
• pooling our learning
Radhuset by permission of user To Die For on Flickr
Monday, 7 March 2011
Monday, 7 March 2011
Get satisfaction
Local crowd-sourced customer service and problem solving
Monday, 7 March 2011
Patient Opinion
Monday, 7 March 2011
My Police
Monday, 7 March 2011
Monday, 7 March 2011
Central Bedfordshire
Monday, 7 March 2011
Coventry Facebook and Crowdsourcing
Monday, 7 March 2011
Twitter engagement
Police at Old Trafford by Reds on Tour on Flickr
from Dan Slee
Monday, 7 March 2011
Councillor engagement
Monday, 7 March 2011
It doesn’t have to be the council’s
Monday, 7 March 2011
Open engagement
localbysocial.net Sunderland March 4-5Blackburn March 18Communities of Practice
Monday, 7 March 2011
Open government?
• Transparent
• Listening
• Engaged
• A movement, not a moment
What if politicians invented the open source way? from OpenSourceWay on Flickr
Monday, 7 March 2011
The focus of local
• Moving away from experimentation, but staying playful
• Tackling common issues together through the lens of real areas
• Doing useful things usefully• Supporting local learning
Monday, 7 March 2011
Monday, 7 March 2011
Monday, 7 March 2011
Monday, 7 March 2011
A central hub for learning
local.gov.uk/knowledgehubMonday, 7 March 2011
Monday, 7 March 2011
Extranet for the sector• Immediate capability to share
knowledge across the sector
• Ability to securely share information between partners and across organisations
• Open source suite of tools to provide the sector with knowledge sharing capabilities
local.gov.uk/knowledgehubMonday, 7 March 2011
When is it coming?• rapid development NOW!
• apps development NOW! xSpend and Inform
• Knowledge Hub conference 1 March
• beta launch April
• early summer
local.gov.uk/knowledgehubMonday, 7 March 2011
Contact us
• www.local.gov.uk/knowledgehub• www.twitter.com/knowledgehub• www.twitter.com/localbysocial• LocalbySocial.net• Knowledge Hub community of practice at
http://bit.ly/KHubCoP• [email protected]• www.twitter.com/ingridk•
Monday, 7 March 2011
local.gov.uk/knowledgehubMonday, 7 March 2011
