Local lists of home care...

84

Finding a home care service which covers your local areaTo help you find an organisation which covers the area you live in, we have listed homecare organisations according to the 11 District Councils and 2 Unitary Councils inHampshire. Your local council is the one that collects your Council Tax. You can find amap with the council addresses on page 123.

Some organisations cover the whole of the county and so appear in all lists, while somemay only cover a small part of one area. Information about each organisation is given inthe full A-Z list that starts on page 93.

Details of services are liable to change from time to time. If you know about anychanges, please let us know by emailing [email protected], or phone us on 0300 555 1386.

Basingstoke and DeaneAble Community Care Limited ....................93

Absolute Healthcare Providers Limited....93

ACASA – Alexander's Care &Support Agency ................................................93

Access Care Management Limited.............93

Agincare Live-in Care Services .....................93

Alina Homecare (Basingstoke) ......................94

All Care (GB) Limited –Basingstoke Branch..........................................94

All Care (GB) Ltd –Southampton Branch .....................................94

Amberley Care Limited.....................................94

Angels Care Agency ............................................96

Apex Prime Care Ltd .........................................96

Autism Hampshire – Supported Livingand Community Team ...................................96

Basingstoke Mencap Services.........................96

Berkeley Home Health......................................96

Bluebird Care (Hook) ........................................97

Bridge-It Options Ltd..........................................97

Care @ Home Newbury Ltd ........................98

Care Division, The.................................................98

Care Opportunities Ltd ....................................98

Carewatch (Hampshire South).....................98

Community Integrated Care........................100

Concept Care Practice Limited .................100

Crown Home Care Ltd (Live-In)..............100

Cura Domi – Care at Home Ltd .............101

Dimensions – Southampton & NewForest Domiciliary Care Agency ..........101

Dimensions Hampshire DomiciliaryCare Office........................................................101

Elite Live In Care Limited ..............................101

EnViva Care Limited.........................................101

European Nursing Agency Limited ..........101

Fairhaven Healthcare Ltd ...............................102

First City Nursing Services LtdSalisbury ..............................................................102

Forest Care Nursing andDomiciliary Care Agency..........................102

Future Home Care Ltd...................................102

Good Care Group, The ..................................102

Goodwill and Hope Ltd .................................102

Hampshire Domiciliary Care Agency .....102

Helping Hands Fareham.................................104

Home Comforts .................................................104

Home Instead Senior Care –Basingstoke........................................................104

J & K Care Specialists Ltd ..............................106

JK's Majestical Care Ltd...................................106

Kcare Nursing Agency Limited...................106

Kingwood Domiciliary Care.........................106

Maycare ....................................................................107

Mayfair Homecare .............................................107

Mencap – Hampshire DomiciliaryCare Agency.....................................................107

Newcross HealthcareSolutions Limited ...........................................108

Nobilis Care...........................................................108

Nurse Plus & Carer Plus (UK) Ltd...........108

Platinum Care Solutions Ltd ........................110

Primary Access Limited ..................................110

Promedica24 UK Ltd........................................110

Request Services Ltd........................................110

Right at Home Basingstoke & District ...110

SeeAbility – MeadowmeadSupport Service .............................................110

SM Voice Advocacy Limited .........................112

Local lists of home care organisations

Town Index 2016-17 p84-92_Layout 1 02/03/2017 09:33 Page 84

85

St George's Home Care................................112

St Jude's Care Ltd ..............................................112

St Michael's Home Care Limited..............112

Supported Living (UK) Ltd ...........................112

TQ21.........................................................................114

Unity in Care Ltd................................................114

Virtue Care Ltd ...................................................114

Voyage (DCA) Portsmouth .........................114

YOU Trust, The.....................................................114

East HampshireAbicare Services Ltd ...........................................93

Able Community Care Limited ....................93

Absolute Healthcare Providers Limited...93



Alina Homecare (Emsworth).........................94


Altonian Care Limited........................................94




Appletree Support Ltd ......................................96

Astor Care and Nursing Agency..................96



Bluebird Care (Alton & Alresford)..............97

Bluebird Care (Petersfield) ..............................97












FitzRoy Support at Home –Hampshire .........................................................102







Home Instead Senior Care –East Hampshire and Midhurst ...............104

In Home Care ......................................................106


Lillyfields Care Limited.....................................107

Lovedean Homecare........................................107


Mi Care Southern Ltd .....................................107


Nightingales Golden Care Ltd....................108

Nobilis Care...........................................................108




Promedica24 UK Ltd........................................110


Right at Home Mid Hampshire..................110

SCA Care................................................................110


St Jude's Care Ltd ..............................................112


Team Medical (Southampton) Ltd ...........114

TQ21.........................................................................114

Unity in Care Ltd................................................114


YOU Trust, The.....................................................114

EastleighAbicare Services Ltd ...........................................93


ACASA – Alexander's Care& Support Agency ...........................................93





Amity Supported Living ....................................94



AQS Homecare – Hampshire East ............96



Bluebird Care (Winchester, Eastleigh & Romsey)............................................................96



Caremark (Winchester & Eastleigh) ..........98

Carers Together......................................................98








Everycare (Central Hants) Ltd ...................101









86


Home Instead Senior Care –Central Hampshire .......................................104

ICare Group Limited........................................106


Kimberley Care Ltd...........................................106

Kind Companions...............................................106




Nobilis Care...........................................................108


One Community.................................................108



Promedica24 UK Ltd........................................110



Sarum Home Care Ltd...................................110

SCA Care................................................................110



Smile Support and Care ................................112

Spick & Span..........................................................112


St Jude's Care Ltd ..............................................112



TQ21.........................................................................114


Wessex Regional CareDomiciliary Service ......................................114

YOU Trust, The.....................................................114

FarehamAble Community Care Limited ....................93


Admiral Care Ltd ..................................................93








Ashwood Care .......................................................96

Assured Care(The Portsmouth Sitting Service)...........96



Bluebird Care (Fareham and Gosport) ...97




Caring For You Adults andChildrens Services ...........................................98

Caring Hands DomiciliaryServices Limited .............................................100

CMG Hampshire Outreach andHome Support Services ...........................100


Crofton Care Partnership .............................100








Fareham Home Help .......................................102






Grove Care – Caring for You Ltd(Fareham)...........................................................102


Handle With Care (Portsmouth) Ltd.....102

Help, The..................................................................104


Home Instead Senior Care –Fareham and Gosport................................104

Home Instead Senior Care –Southampton ...................................................104

In Home Care ......................................................106


Leonard Cheshire Disability –Solent Care at Home Service ...............107





Nobilis Care...........................................................108

Numada Homecare Ltd .................................108



Prados Home Help Services .......................110


Promedica24 UK Ltd........................................110


Right at Home Solent......................................110

SCA Care................................................................110



St Jude's Care Ltd ..............................................112


Tailored Living Support Ltd..........................112


TQ21.........................................................................114

Universal Care Agency Ltd...........................114


YOU Trust, The.....................................................114


87

Gosport










Ashwood Care .......................................................96




Bluebird Care (Fareham and Gosport) ...97





Caring Hands DomiciliaryServices Limited .............................................100



Crofton Care Partnership .............................100



Dustbusters –Gosport Voluntary Action........................101










Gosport DART and Gardens .....................102

Grove Care – Caring for You Ltd(Fareham)...........................................................102




Home Instead Senior Care –Fareham and Gosport................................104







Nobilis Care...........................................................108

Numada Homecare Ltd .................................108



Prados Home Help Services .......................110


Promedica24 UK Ltd........................................110



SCA Care................................................................110



St Jude's Care Ltd ..............................................112


Tailored Living Support Ltd..........................112


TQ21.........................................................................114



YOU Trust, The.....................................................114

Hart







Angel Solutions (UK) Ltd .................................94






Bluebird Care (Hook) ........................................97






Crown Home Care Ltd ....................................98



Dimensions – Southampton & New Forest Domiciliary Care Agency ..........101

Dimensions HampshireDomiciliary Care Office.............................101

Dominic Care Ltd ..............................................101










88





Home Instead Senior Care –Farnborough, Farnham and Fleet .........104

Ivory Homecare ..................................................106




Nobilis Care...........................................................108


Parkside (Aldershot &District Learning Disability) .....................110



Promedica24 UK Ltd........................................110


Right at HomeBasingstoke & District .................................110

Right at Home Guildford andFarnham District ............................................110

Smart Care Ltd....................................................112


St Jude's Care Ltd ..............................................112


TQ21.........................................................................114


YOU Trust, The.....................................................114

Havant



Admiral Care Ltd ..................................................93











Bluebird Care (Petersfield) ..............................97


BS Care Ltd ..............................................................98



















Help, The..................................................................104

Helping Hands Allcare Ltd ............................104


Home Instead Senior Care –Waterlooville, Havant & Emsworth....104

In Home Care ......................................................106





MiHomecare Havant ........................................107



Nobilis Care...........................................................108




Promedica24 UK Ltd........................................110


SCA Care................................................................110

Sisterly Care Limited ........................................112


Somerset Care Community(South Hampshire).......................................112


St Jude's Care Ltd ..............................................112



TQ21.........................................................................114



YOU Trust, The.....................................................114

New Forest




Agincare UK Ferndown ...................................93

Agincare UK New Milton.................................93

Agincare UK Southampton .............................93


Altogether Care LLP ...........................................94


89






Bluebird Care (New Forest) ..........................97

Bluebird Care (Totton) ......................................97


Bridgewater Care Limited................................97

Burleys Home Care Services.........................98

Care 4 U Hampshire Ltd .................................98


Care Together Limited........................................98


Complete Care Home andCommunity Support Services Ltd ......100






Enthuse Care.........................................................101










Helping Hands & Co........................................104


Inter-County Nursing &Care Services Christchurch.....................106


Kivernell Care Limited .....................................107


New Forest Home Care Ltd ......................107


Nobilis Care...........................................................108


Oakhaven Care Ltd...........................................108



Promedica24 UK Ltd........................................110



SCA Care................................................................110



St Jude's Care Ltd ..............................................112



TQ21.........................................................................114



YOU Trust, The.....................................................114

Portsmouth



Admiral Care Ltd ..................................................93




Allied Healthcare Group...................................94









BS Care Ltd ..............................................................98




Caring for You Ltd – Portsmouth .............100



Crescent Community CareServices Ltd ......................................................100











Forest Care Nursing and DomiciliaryCare Agency.....................................................102






Help, The..................................................................104


Home Instead Senior Care –Waterlooville, Havant & Emsworth....104

In Home Care ......................................................106


90







Nobilis Care...........................................................108




Promedica24 UK Ltd........................................110


SCA Care................................................................110

Sisterly Care Limited ........................................112





St Jude's Care Ltd ..............................................112



TQ21.........................................................................114

Unity in Care Ltd................................................114



YOU Trust, The.....................................................114

RushmoorAble Community Care Limited ....................93






Angel Solutions (UK) Ltd .................................94

Angel Touch Care Agency................................94






Blessings Healthcare Services Limited ......97

Bluebird Care(Rushmoor & Surrey Heath).....................97






Crown Home Care Ltd..................................100





Dominic Care Ltd ..............................................101













Ivory Homecare ..................................................106




Nobilis Care...........................................................108


Parkside (Aldershot & DistrictLearning Disability) .......................................110



Promedica24 UK Ltd........................................110


Right at Home Guildford andFarnham District ............................................110


Smart Care Ltd....................................................112


St Jude's Care Ltd ..............................................112


TQ21.........................................................................114

Virtue Care Ltd ...................................................114


YOU Trust, The.....................................................114

SouthamptonAbicare Services Ltd ...........................................93




Agincare UK Southampton .............................93


Allied Healthcare Group...................................94

Alters Recruitment Ltd......................................94







91


Bluebird Care (Southampton).......................97




Carers Together......................................................98



Complete Care Home andCommunity Support Services Ltd ......100



Dee's Domiciliary CareServices Limited .............................................101




Enthuse Care.........................................................101












Home Instead Senior Care –Southampton ...................................................104




Kind Companions...............................................106


MiHomecare – Havant....................................107


Nobilis Care...........................................................108




Promedica24 UK Ltd........................................110




SCA Care................................................................110

SeeAbility –Meadowmead Support Service............110

Selective Care.......................................................112



Spick & Span..........................................................112


St Jude's Care Ltd ..............................................112



TQ21.........................................................................114

Virtue Care Ltd ...................................................114



YOU Trust, The.....................................................114

Test Valley





Agincare UK Andover.........................................93








Bluebird Care (Andover & Stockbridge).96


Buzzybees Home Support...............................98


Carers Together......................................................98


Casbrook Home Care Ltd............................100





Enham Care and Support at Home .......101

Enthuse Care.........................................................101







Friends Support Services...............................102






Homecare Finder Ltd.......................................106


Infinity Care............................................................106


Kind Companions...............................................106

Mencap – Andover and District ................107


92



Nobilis Care...........................................................108




Promedica24 UK Ltd........................................110






St Jude's Care Ltd ..............................................112



TQ21.........................................................................114




YOU Trust, The.....................................................114

Winchester


Absolute Healthcare Providers Limited...93











Bluebird Care (Alton & Alresford)..............97

Bluebird Care(Winchester, Eastleigh & Romsey) .........97



Caremark (Winchester & Eastleigh) ..........98

Carers Together......................................................98

















Home Instead Senior Care –Central Hampshire .......................................104

Home Instead Senior Care –Waterlooville, Havant & Emsowrth....104

Homecare Finder Ltd.......................................106



Lapis Domiciliary Care....................................107

Liberty Choice .....................................................107



Nobilis Care...........................................................108




Promedica24 UK Ltd........................................110








Spick & Span..........................................................112


St Jude's Care Ltd ..............................................112



TQ21.........................................................................114

Tru Caring Limited.............................................114


YOU Trust, The.....................................................114

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A – Agcouncil area coveredorganisation help for

A-Z of Home Care Organisations and servicesFor a list of organisations in your local area see pages 84 – 92

KEY DE people with dementia

LD people with learning disabilities

MH people with mental health conditions

OP people who need care because of old age

PD people with physical disabilities

SI people with sensory impairment

A people with past or present alcohol dependence

D people with past or present drug dependence

Fam families with children

Please ensure you check current inspection rating on www.cqc.org.uk or by calling 03000 616161

93

Abicare Services Ltd 023 8065 0926 East Hampshire, OP DE MH • • • • • • •Office 104, Parkway Business Centre, Campbell Road Eastleigh, Southampton PD

Eastleigh, Hampshire SO50 5AD

Able Community Care Limited 01603 764567 Countywide OP DE LD •The Old Parish Rooms, Whitlingham Lane, Trowse MH A PD

Norwich, Norfolk NR14 8TZ SI

Provide holiday companionship & home from hospital services.

Absolute Healthcare Providers Limited 01420 769658 Basingstoke and Deane, OP DE LD • • • • • • •Suite 2, Pyramid House, 59 Winchester Road East Hampshire, PD SI Fam

Alton, Hampshire GU34 5HR Winchester

ACASA – 01252 540277 Basingstoke and Deane, OP DE LD • • • • • • • •Alexander's Care & Support Agency Eastleigh, Hart, Rushmoor, MH PD SI

101 Alexandra Road, Farnborough, Hampshire GU14 6BN Test Valley, Winchester

We have branches in several locations and may be able to provide

care and support in different parts of Hampshire, if requested.

Access Care Management Limited 01264 326505 Countywide OP DE LD •32 Orion House, Caxton Close, Andover MH PD SI

Hampshire SP10 3FG Fam

Rapid Response Service. Live-in Respite, Convalescent,

Holiday, Short Term, Palliative and End of Life Care.

Admiral Care Ltd 023 9269 9661 Fareham, Havant, OP DE LD • • • • • • • • •1 Walberant Buildings, Copnor Road, Portsmouth Portsmouth MH PD SI

Hampshire PO3 5LB (Also cover Emsworth,

See advertisement on page 3 Petersfield & Stubbington)

Agincare UK

Live-in Care Services 08000 121 247 Countywide OP DE LD •Agincare House, Admiralty Buildings, Castledown MH PD SI

Portland, Dorset DT5 1BB Fam

Andover 01264 369491 Test Valley OP DE LD • • • • • • •28A High Street, Andover, Hampshire SP10 1NN MH PD SI

Fam

Ferndown 01202 897770 New Forest OP DE LD • • • • • • • • •483 Ringwood Road, Ferndown, Dorset BH22 9AG MH PD SI

Fam

New Milton 01425 614600 New Forest OP DE LD • • • • • • •29 Station Road, New Milton, Hampshire BH25 6HR MH PD SI

Southampton 023 8033 9880 New Forest, Southampton OP DE LD • • • • • •5D Rumbridge Street, Totton, Southampton MH PD SI

Hampshire SO40 9DQ

Better Care 2017-2018 - Listings_Layout 1 09/03/2017 12:00 Page 93

Al – Ancouncil area coveredorganisation help for












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Alina Homecare

Basingstoke 01256 247222 Basingstoke and Deane OP DE LD • • • • • • •Studio 7, Intec 2, Wade Road, Basingstoke MH PD SIHampshire RG24 8NE

Emsworth 01202 816146 Portsmouth, OP DE LD • • • • • • • •Unit 12d, The Wren Centre, Westbourne Road, Emsworth East Hampshire, Havant MH PD SIHampshire PO10 7SU

All Care (GB) LimitedSee advertisement on page 95

Basingstoke Branch 01256 400020 Basingstoke and Deane OP DE LD • • • • • • • •Suite 3.01 Network House, Basing View, Basingstoke MH A DHampshire RG21 4HG PD SI

Southampton Branch 01489 795355 Countywide OP DE MH • • • • • • • • •Unit 18, Hedge End Business Centre, Botley Road A D PDHedge End, Southampton, Hampshire SO30 2AU SI

Allied Healthcare Group 023 8063 6400 Portsmouth, Southampton OP DE LD • • • • • • •Unit 3b Ocean Quay, Belvidere Road, Southampton MH PD SIHampshire SO14 5QY

Alters Recruitment Ltd 023 8055 5315 Southampton OP DE LD • • • • •Suite 30, Lowman's House, 78-80 Portswood Road MH A DSouthampton, Hampshire SO17 2FW PD SI Fam

Altogether Care LLP 01202 894925 New Forest OP DE LD • • • • • • •Unit 4, 203 Station Road, West Moors, Dorset BH22 0LE (We work in Ringwood PD SI

& St Leonards)

Altonian Care Limited 01420 550161 East Hampshire OP DE PD • • • • • • •Alton Community Centre, Amery Street, Alton SIHampshire GU34 1HN

Amberley Care Limited 01489 788160 Countywide OP DE LD • • • • • • • • •22 Watkin Road, Hedge End, Southampton MH A DHampshire SO30 2TD PD SI FamSee advertisement on page 95

Amity Supported Living 023 8061 3777 Eastleigh, Test Valley, LD MH • • • • •Wessex House, 4th Floor, Upper Market Street WinchesterEastleigh, Hampshire SO50 9FD

Angel Solutions (UK) Ltd 0208 684 8989 Hart, Rushmoor OP DE LD • • • • • • • •Unit 125, Challenge House, 616 Mitcham Road MH PD SICroydon, Surrey CR0 3AALive in Care only for Hart & Rushmoor, provide other services to Aldershot.

Angel Touch Care Agency 01252 781078 Rushmoor OP DE PD • • • • •Studio 1, Runfold House, Runfold St George (We operate in and SIFarnham, Surrey GU10 1PL around Aldershot)


95

Hedge End – Eastleigh – Basingstoke – surrounding areas

Call us on 01489 795355 or 01256 400020

We provide visits from 30 minutes to 24 hour live ins. We can support you with Meals, Medication, shopping, washing, and dressing, cleaning tasks. We look forward to your call.

Hedge End – Eastleigh – Basingstoke – surrounding areasHedge End – Eastleigh – Basingstoke – surrounding areasHedge End – Eastleigh – Basingstoke – surrounding areas

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Registered by Care Quality Commission to provide Domiciliary Care to adults and older people

Preferred Domiciliary Care Provider to Hampshire and Southampton Social Services

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Care and Support at Home

For further information, or to arrange afree no obligation meeting in your home,please call 01483 797950 or visitour website www.astoragency.co.uk

• Family run firm since 1990

• 1/2 hour visit per week to24 hour live-in-care

• Trustworthycaring, fullytrained staff

• Home Care

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Angels Care Agency 01794 512221 Countywide OP DE PD •95 Winchester Road, Romsey, Hampshire SO51 8JF SI

Apex Prime Care Ltd 0330 202 0200 Countywide OP DE LD • • • • • • •Ocean World House, 1 Paynes Road, Shirley PD SI

Southampton, Hampshire SO15 3DL

See advertisement on page 95

Appletree Support Ltd 023 9245 5888 East Hampshire, Fareham, LD PD SI • • • • • •Pelham House, 13 The Pallant, Havant Gosport, Havant, Fam

Hampshire PO9 1BE Portsmouth, Southampton

AQS Homecare – Hampshire East 01329 884444 Eastleigh, Fareham, OP DE LD • • • • • • • •5 The Potteries, Wickham Road, Fareham Gosport MH A D

Hampshire PO16 7ET PD SI

Ashwood Care 023 9252 2237 Fareham, Gosport OP DE A • • • •97-99 Stoke Road, Gosport, Hampshire PO12 1LR (Lee-on-Solent, Rowner, PD SI

Bridgemary, Stubbington)

Assured Care 023 9275 2910 Fareham, Gosport, Havant, OP DE MH • • • • • • •(The Portsmouth Sitting Service) Portsmouth A D PD

23-27 St Ronans Road, Southsea, Portsmouth SI Fam

Hampshire PO4 0PP


Astor Care and Nursing Agency 01483 797950 East Hampshire, Hart, OP DE LD • • • • • • • •The Lansbury Estate, 102 Lower Guildford Road Rushmoor (We provide MH A D

Knaphill, Woking, Surrey GU21 2EP services in Bordon, Fleet, PD SI Fam

See advertisement on page 95 Alton and Farnham)

Autism Hampshire – Supported Living 01489 880881 Countywide LD • • •and Community Team

1634 Parkway, Solent Business Park, Whiteley

Fareham, Hampshire PO15 7AH

For people living with a diagnosis of Autism.

Basingstoke Mencap Services 01256 423886 Basingstoke and Deane LD MH • •The Orchard, White Hart Lane, Basingstoke

Hampshire RG21 4AF

We can provide support in Hart and Rushmoor, but mileage would

have to be charged for transport to and from the client’s house.

CQC registration not required as we do not provide personal care.

Berkeley Home Health 01252 852100 Countywide OP DE PD • • • • • •Unit 5, Abbey Business Park, Farnham SI

Hampshire GU9 8HT

Palliative care, respite, reablement.



Bl – Brcouncil area coveredorganisation help for

Blessings Healthcare Services Limited 01252 548774 Rushmoor OP DE LD • • • • • • •No. 8 Shieling House, 30 Invincible Road, Farnborough (Cover the whole of MH PD SIHampshire GU14 7QU Hampshire for Live-in Care)See advertisement on page 99

Bluebird CareSee advertisement for Bluebird Care on page 1

Bluebird Care (Alton & Alresford) 01420 550 777 East Hampshire, OP DE LD • • • • • • • • •Cross & Pillory House, 3 Cross & Pillory Lane Winchester PD SIAlton, Hampshire GU34 1HL

Bluebird Care (Andover & Stockbridge) 01264 310888 Test Valley OP DE LD • • • • • • • • •Foresters House, 4 London Street, Andover PD SIHampshire SP10 2PA

Bluebird Care (Fareham and Gosport) 01329 832681 Fareham, Gosport OP DE LD • • • • • • • •Unit 1, Shedfield Grange Farm Business Park, Sandy Lane MH A DShedfield, Southampton, Hampshire SO32 2HQ PD SI

Bluebird Care (Hook) 01256 762324 Basingstoke and Deane, OP DE LD • • • • • • •Acorn House, London Road, Hook, Hampshire RG27 9DY Hart PD SI

Bluebird Care (New Forest) 01590 678340 New Forest OP DE LD • • • • • • • • •Unit 16, Enterprise Centre, Ampress Lane PD SILymington, Hampshire SO41 8LZ

Bluebird Care (Petersfield) 01730 262578 East Hampshire, Havant OP DE LD • • • • • • • • •Charles House, Charles Street, Petersfield MH A DHampshire GU32 3EH PD SI

Bluebird Care 01276 683577 Rushmoor OP DE LD • • • • • • • • •(Rushmoor & Surrey Heath) MH PD SIUnit 11A, Bridge Road, Camberley, Surrey GU15 2QR Fam

Bluebird Care (Southampton) 023 8001 8221 Southampton OP DE LD • • • • • • • • •26 The Avenue, Southampton SO17 1XL PD SI

Bluebird Care (Totton) 023 8202 6500 New Forest (Totton, OP DE LD • • • • • • • •33a Salisbury Road, Totton, Hampshire SO40 3HX Lyndhurst and Marchwood) PD SI

Bluebird Care 01962 856900 Eastleigh, Winchester OP DE LD • • • • • • • • •(Winchester, Eastleigh & Romsey) PD SICalford House, Wessex Business Park, Wessex WayColden Common, Hampshire SO21 1WP

Bridge-it Options Ltd 0800 0938 485 Countywide OP DE LD • • • • • • •Sybil's Place, Ashford Hill Road, Ashford Hill, Basingstoke MH D PDHampshire RG19 8BGSee advertisement on page 99

Bridgewater Care Limited 01202 028029 New Forest OP DE PD • • • • • • •146 Uplands Road, West Moors, Ferndown, Dorset BH22 0EY SIHospital to home care, support following illness, End of Life andPalliative Care


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BS Care Ltd 023 9236 2222 Havant, Portsmouth OP DE LD • • • • • • •4 Prince George Street, Havant, Hampshire PO9 1BG (Also offer services in MH PD SISee advertisement on inside front cover Waterlooville &

Hayling Island)

Burleys Home Care Services 01425 470411 New Forest OP DE PD • • • • • • • • •The Coach House, 36 Southampton Road, Ringwood MH LDHampshire BH24 1JD

Buzzybees Home Support 07952 693561 Test Valley OP DE LD • • • • • • •48 Short Street, Ludgershall, Andover, Hampshire SP11 9NJ (Andover, Ludgershall and MH A PDCQC registration not required as we do not provide personal care. surrounding areas) SI

Care @ Home Newbury Ltd 0118 988 0125 Basingstoke and Deane OP DE LD • • • • • • • • •Suite 18 Wyvols Court, Swallowfield, Reading (Cover Newbury and its MH A PDBerkshire RG7 1WY surrounding villages) SILive in care across Hampshire.

Care 4 U Hampshire Ltd 01425 654895 New Forest OP DE LD • • • • • •First Floor Offices, 71 High Street, Fordingbridge (Fordingbridge, MH SIHampshire SP6 1AS Sandleheath, Alderholt, Palliative care provided. Stuckton areas covered)

The Care Division 01202 724900 Countywide LD MH PD • • • •Canute Chambers, Canute Road, Southampton SIHampshire SO14 3AB

Care Opportunities Ltd 01256 405460 Basingstoke and Deane, LD • • • • • • • • • •Rosemount House, 2-4 Chequers Road, Basingstoke Hart, Rushmoor, Hampshire RG21 7PU SouthamptonChallenging behaviour, dual diagnosis, anxiety, depression, complex needs, transition, stepdown, Autistic Spectrum Disorder.

Care Together Limited 01425 672255 New Forest OP DE MH • • • • • •1st Floor, The Corner House, Ringwood Road (Bransgore, Burley & PD SIBransgore, Dorset BH23 8AA Ringwood areas)See advertisement on page 99

Caremark (Winchester & Eastleigh) 023 8065 2444 Eastleigh, Winchester OP DE LD • • • • • • • •1A Portsmouth Road, Fishers Pond, Eastleigh MH A DHampshire SO50 7HF PD SI

Carers Together 01794 519495 Eastleigh, Southampton, OP DE LD •9 Love Lane, Romsey, Hampshire SO51 8DE Test Valley, Winchester PD SICQC registration not required as we do not provide personal care.

Carewatch (Hampshire South) 023 8090 0911 Countywide OP DE LD • • • • • • • • •15 East Links, Tollgate Business Village, Chandlers Ford MH A DEastleigh, Hampshire SO53 3TG PD SI

Caring For You Adults and 01329 234083 Fareham, Gosport, LD PD Fam • • •Childrens Services Portsmouth192 West Street, Fareham, Hampshire PO16 0HFPersonal support and care for young adults, adults and children living with physical and/or learning disabilities.


99

At Blessings Healthcare Services “We Always Put You First”

From ½ hr Visits to 24 hr Live in CareAvailable every day of the week

Contact us at:No 8 Shieling House, 30 Invincible Road

Farnborough, Hampshire GU14 7QUTelephone: 01252 548774

Email: [email protected]

Blessings Healthcare Services:• are registered with the CQC.• are a member of the Hampshire Domiciliary Care Providers.• have full Healthcare insurance Cover.• use qualified and fully vetted staff.• have qualified, experienced and dedicated management.• have been inspected by CQC and have met all the

outcomes examined.

Excellent Care in Your Own Homewith

Our Services include:• Personal Care• Live in Help• Sitting in Services• Companionship/Social Help• Managing Dementia• Domestic Help• Assistance with Medication• Palliative Care• Other bespoke packages

Caring for you, caring with you

Care Together Ltd

Tel: 01425 672255Email: [email protected]

www.caretogetherltd.co.uk1st Floor, The Corner House, Ringwood Road

Bransgore, Hants BH23 8AAHAMPSHIRE

DOMICILIARYCARE

PROVIDERS

Established in 2004• Are You Caring

for Someone?• Would Regular

“Time Off”Help You Cope?

• Regular Visits,Times & Staff

• Helping You & Yoursto Remain at Home

• Consistently DeliveringExcellent Care since 2004

49 Cuckoo LaneStubbington

FarehamHampshirePO14 3PE

Caring in the Community Since 1983

A full caring service tailored to your own personalneeds; supporting you in your own home.

Member of Hampshire County Council’s Panel of Preferred ProvidersCare Quality Commission Registered Service

T: 01329 663984 F: 01329 888432E: [email protected]

HAMPSHIREDOMICILIARY

CARE PROVIDERS

The help you needto help yourself

Get advice. Get support.Get Connected

hants.gov.uk/connectsupport

Informa�on andadvice on all aspectsof adult social careand support

Find communitygroups and localac�vi�es near you

Search for care athome providers andcare homes inHampshire

Assured CareRegistered with CQC as The Portsmouth SittingService and Community Care Services Ltd


CARE PROVIDERS

PreferredProvider

Make a Positive ChoiceWe will support you to regain confidencein your daily routine. Our trained specialist team of fully supported care workers will assist you with all aspects of daily living, reducing isolation and helping with:• personal care, washing and bathing • cleaning and shopping

We provide:• trained sitters available daytime, evening or sleeping-in• specialist dementia care for older people• bathing service, hoist available

For further information call now

023 9275 2910email: [email protected]

web address: www.assuredcareportsmouth.co.uk

24 hours a day, 7 days a week

ISO9001


Ca – Crcouncil area coveredorganisation help for

Caring for You Ltd – Portsmouth 023 9273 8417 Portsmouth (Primarily OP DE PD • • • • • •82 Locksway Road, Southsea, Portsmouth we cover the PO2 area SIHampshire PO4 8JP of the city)

Caring Hands 01489 582926 Fareham, Gosport OP DE LD • • • • • • • •Domiciliary Services Limited (Locks Heath & MH PD SI4 Middle Road, Park Gate, Southampton surrounding areas)Hampshire SO31 7GHAlso provide End of Life Care and Support.

Casbrook Home Care Ltd 01794 513555 Test Valley OP DE MH • • • • • • • • • •74 The Hundred, Romsey, Hampshire SO51 8BX (Main areas covered are PD SI

Romsey, North Baddesley, Nursling & Rownhams)

CMG Hampshire Outreach and 0800 014 7309 Fareham, Gosport, LD MH • • • • • • • •Home Support Services Havant, PortsmouthUnit 2A, Gosport Business Centre, Aerodrome RoadGosport, Hampshire PO13 0FGWe can support you in your own home, in the community, at college or work.

Community Integrated Care 01329 834801 Basingstoke and Deane, LD • • • • •Meon House, 12c The Square, Wickham Fareham, Gosport, Havant, Hampshire PO17 5JQ Portsmouth, SouthamptonPersonal care within supported living schemes. Floating and community support.

Complete Care Home and 023 8086 4456 New Forest, Southampton OP DE LD • • • • • • • •Community Support Services Ltd PD SI Fam79B Rumbridge Street, Totton, SouthamptonHampshire SO40 9DT

Concept Care Practice Limited 0118 957 4510 Basingstoke and Deane, OP DE LD • •20 Cross Street, Reading, Berks RG1 1SN East Hampshire, Hart, MH A D

Rushmoor, Test Valley, PD SI FamWinchester

Crescent Community Care Services Ltd 023 9273 8398 Portsmouth OP DE LD • • • • • • • •31 Highland Road, Southsea, Hampshire PO4 9DA MH A D

PD SI

Crofton Care Partnership 01329 663984 Fareham, Gosport OP DE LD • • • • • • •49 Cuckoo Lane, Stubbington, Fareham MH PD SIHampshire PO14 3PE FamSee advertisement on page 99

Crown Home Care Ltd 01252 844923 Hart, Rushmoor OP DE LD • • • • • • • •Kenward House, High Street, Hartley Wintney MH A PDHampshire RG27 8NY SI FamDaily care provided within a 10 mile radius of Hartley Wintney.See advertisement on page 103

Crown Home Care Ltd (Live-in) 01252 844923 Countywide OP DE LD •Kenward House, High Street, Hartley Wintney MH PDHampshire RG27 8NYCan provide End of Life, palliative & respite care.See advertisement on page 103











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Cura Domi – Care at Home Ltd 01483 420052 Countywide OP DE PD •Unit 5, Abbey Business Park, Monks Walk, FarnhamSurrey GU9 8HTRespite care offered

Dee's Domiciliary Care Services Ltd 023 8056 2039 Southampton OP DE LD • • • • • • •Adelaide House, Portsmouth Road, Lowford (Primarily Hamble, MH A DSouthampton, Hampshire SO31 8EQ Bursledon, Netley, PD SIAlso provide palliative care. Hedge End, Weston, Sholing,

Thornhill, West End & surrounding areas)

Dimensions

Southampton & New Forest 0300 303 9008 Basingstoke and Deane, LD • •Domiciliary Care Agency Eastleigh, Fareham, Hart, The Mill House, Mill Lane, Southampton New Forest, Portsmouth, Hampshire SO40 3AE Rushmoor, Southampton

Hampshire Domiciliary Care Office 0300 303 9007 Basingstoke and Deane, LD •Trident House, 38-44 Victoria Road, Farnborough Hart, New Forest, Hampshire GU14 7PG Portsmouth, Rushmoor, Also support people who have Autism. Southampton

Dominic Care Ltd 01252 319315 Hart, Rushmoor OP DE LD • • • • • • • • •Suites 4 & 5 Trident House, 38-44 Victoria RoadFarnborough GU14 0PG

Dustbusters – Gosport Voluntary Action 023 9260 1314 Gosport OP DE LD • •Martin Snape House, 96 Pavilion Way, Gosport MH A DHampshire PO12 1FG PD SI FamCQC registration not required as we do not provide personal care.

Elite Live In Care Limited 03301 330235 Countywide OP DE PD • • • • • • •Wessex House, Eastleigh Business Centre, Eastleigh SIHampshire SO50 9FD

Enham Care and Support at Home 08451 307 504 Test Valley OP DE LD • • • • • • • •Enham Place, Enham Alamein, Andover (Test Valley North) MH PD SIHampshire SP11 6JSSpecialise in high care needs.See advertisement on page 103

Enthuse Care 023 8063 8818 New Forest, OP DE MH • • • • • • •94 Oakley Road, Shirley, Southampton Southampton, Test Valley A D PDHampshire SO16 4LJ SI

EnViva Care Limited 01420 877880 Countywide OP DE PD • • •8 Delta Park, Wilsom Road, Alton, Hampshire GU34 2RQ SI

European Nursing Agency Limited 01707 333700 Countywide OP DE LD • • • • • • •Suite 2, Wentworth Lodge, Great North Road MH PD SIWelwyn Garden City, Herts AL8 7SR

Everycare (Central Hants) Ltd 01962 842548 Eastleigh, Southampton, OP DE LD • • • • • • • •The Cavendish Centre, Winnall Close, Winchester Test Valley, Winchester MH A PDHampshire SO23 0LB (Limited area in Test Valley) SI


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Fairhaven Healthcare Ltd 01329 888602 Countywide OP DE LD • • • • • • • • •Wessex House, Upper Market Street, Eastleigh MH A DHampshire SO50 9FD PD SI Fam

Fareham Home Help 01329 223144 Fareham OP DE LD • •163 West Street, Fareham, Hampshire PO16 0EF MH PD SICQC registration not required as we do not provide personal care.

First City Nursing Services Ltd Salisbury 01722 320000 Countywide OP DE LD • • • • • • • • • • •Unit 4, Boathouse Meadow Business Park MH A DCherry Orchard Lane, Salisbury, Wiltshire SP2 7LD PD SI Fam

FitzRoy Support at Home – Hampshire 01739 82936 East Hampshire, Hart, LD PD • • •Unit 14, Basepoint Enterprise Centre, Stroudley Road Havant, Portsmouth, Basingstoke, Hampshire RG24 8UP Rushmoor

Forest Care Nursing and 01425 620906 Countywide OP DE LD • • • • • • • •Domiciliary Care Agency MH PD SIFirst Floor, Alderson House, 15-21 Old Milton RoadNew Milton, Hampshire BH25 6DQSee advertisement on page 103

Friends Support Services 01264 335857 Test Valley OP DE LD • • • • • •10 Finkley Farm Cottages, Finkley, Andover MH PD SIHampshire SP11 6AGIndependent carer – CQC registration not required.

Future Home Care Ltd 023 8033 3225 Countywide LD PD •Suite 3, Equity and Law House, 14-15 Brunswick PlaceSouthampton, Hampshire SO15 2AQSupported living.

The Good Care Group 0203 728 7577 Countywide OP DE PD •15th Floor, Tower Building, York Road, London SE1 7NQ SI24 hour live-in care.

Goodwill and Hope Ltd 01252 759325 Countywide OP DE D •Pure Offices, Suite G6, Alexandra Road PDFarnborough, Hampshire GU14 6DQ

Gosport DART and Gardens 023 9250 3871 Gosport OP DE LD •Martin Snape House, 96 Pavilion Way, Gosport (including Lee on the MH A DHampshire PO12 1FG Solent) PD SI FamAlso provide decorating and handyman services to elderly, disabled and frail residents.

Grove Care – Caring for You Ltd 01329 234083 Fareham, Gosport OP • • • • • •(Fareham)192 West Street, Fareham, Hampshire PO16 0HF

Hampshire Domiciliary Care Agency 023 8064 9779 Countywide LD PD • • • • •16 Fleming Business Centre, Leigh Road, EastleighHampshire SO50 9PDPackages (e.g. live-in care for 60+ hours per week) only.

Handle With Care (Portsmouth) Ltd 023 9265 2625 Fareham, Gosport, OP DE PD • • • • • • •188 Copnor Road, Portsmouth, Hampshire PO3 5DA Havant, Portsmouth


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Place Your Trust in UsA person centred, personal serviceOur care is all about you. Your wishes, along with those of yourfamily and your supporting health and social agencies, areparamount. Our aim is to empower you to enjoy your home, yourindependence and your inclusion in your community to the full.

Crown Home Care provide an extensive selection of high quality,flexible and responsive home care services for elderly, vulnerableand young clients. Our solutions range from one hour visits forpersonal care and companionship, to more complex assistanceincluding nutritional support; skin management and palliative help right through to 24 hour a day live in care.

Services Include:• Daily Care • Live In Care • Respite Care

• Companionship Service • Palliative Care • Dementia Care

Please Call 01252 844923Website: www.crown-homecare.com

Email: [email protected]


CARE PROVIDERS

Are you looking for respite care, short breaks or rehabilitation stays?

To book a stay or make a referral, please contact us with more details: www.enhamtrust.org.uk/respite

the power of yes

cedarpark

[email protected]

@EnhamTrust

/EnhamTrust

Supporting independent living,health and wellbeing

at home

Dedicated care managers, fully trained & vetted staff provide:• Hourly or live-in packages tailored to your needs• Nursing & specialised home care• Respite & re-enablement• Personal care, companionship & domestic servicesFor people of all ages with:• Long term or complex conditions, terminal illness• Dementia or a need for daily living support• Learning difficulties, physical disabilities

www.thecontemplationgroup.co.uk l Tel: 01425 620906 l [email protected]

Contemplation Home Care LimitedRegistered Office: 19a Picton House, Hussar Court, Westside View, Waterlooville PO7 7SQRegistered in England and Wales No. 6455728

Forest Care


He – Hocouncil area coveredorganisation help for

The Help 023 9298 7009 Fareham, Havant, OP DE PD • • • • • • • •Unit C2 Endeavour Business Park, Penner Road PortsmouthHavant, Hampshire PO9 1QNSee advertisement on page 105

Helping Hands & Co 01425 655507 New Forest OP DE LD • • • •The Old Granary, Kings Yard, Fordingbridge (Ringwood and PD SIHampshire SP6 1AB Fordingbridge)

Helping Hands Allcare Ltd 023 9246 3330 Havant OP DE PD • • • • • •3 Mengham Road, Hayling Island (We cover Hayling Island SIHampshire PO11 9BG and Langstone)See advertisement on page 105

Helping Hands Fareham 01329 655298 Countywide OP DE LD • • • • • • • •1st Floor, Suite A, 2-4 West Street, Fareham MH A PDHampshire PO16 0BH SI

Home Comforts 01256 850316 Basingstoke and Deane OP PD • • • • • •17 Vyne Road, Sherborne St John, Hampshire RG24 9HX (Sherborne St John & CQC registration not required as we do not provide personal care. surrounding areas, Tadley)

Home Instead Senior Care See advertisement on page 105

Basingstoke 01256 840660 Basingstoke and Deane OP DE LD • • • • • • • • •Eastlands Court, Wade Road, Basingstoke (Also cover Tadley, MH A PDHampshire RG24 8FA Mortimer, Overton & SI

Whitchurch areas)

Central Hampshire 01962 736681 Eastleigh, Winchester OP DE LD • • • • • • • • •Construct House, Winchester Road, Alresford MH PD SIHampshire SO24 9EZ

East Hampshire and Midhurst 01420 543214 East Hampshire OP DE LD • • • • • • • • •8 Old Aylesfield Buildings, Froyle Road, Shalden (Operate across East PD SIAlton, Hampshire GU34 4BY Hampshire plus Haslemere,

Midhurst, Hindhead & Churt)

Fareham and Gosport 01329 282469 Fareham, Gosport OP DE PD • • • • • • •Suite 25B, Katana House, Fort Business Park SINewgate Lane, Fareham, Hampshire PO14 1AH

Farnborough, Farnham and Fleet 01252 758716 Hart OP DE LD • • • • • •45 Alexandra Road, Farnborough, Hampshire GU14 6BS MH PD SI

Southampton 01489 559007 Fareham, Southampton OP DE LD • • • • • • • • •14 Little Park, Farm Road, Segensworth, Fareham MH PD SIHampshire PO15 5TD

Waterlooville, Havant and Emsworth 023 9319 0091 Havant, Portsmouth, OP DE MH • • • • • • • •10 Basepoint Business Centre, Harts Farm Way Winchester PD SIHavant, Hampshire PO9 1HS











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105

Est.25yrs

A local, reliablecommunitycare providerfor adultsof all ages.

Supporting you at home

023 9246 3330 / 023 9246 3999www.helpinghandsallcare.co.uk

We provide a full range ofservices which enableyou to continue to livecomfortably in your own home.

We empower our clients to choose thelevel of service they require and at times tosuit their daily routine.

01256 840660homeinstead.co.uk/basingstoke

Central Hampshire

01962 736681homeinstead.co.uk/centralhampshire

East Hampshire and Midhurst

01420 543214homeinstead.co.uk/easthampshireandmidhurst

Fareham and Gosport

01329 282469homeinstead.co.uk/farehamandgosport

North Hampshire

01252 758716homeinstead.co.uk/farnborough-farnham-fleet

Southampton

01489 559007homeinstead.co.uk/southampton

Home Instead Senior Care is one of the UK’s leading care providers. Our priority is to help our clients lead more comfortable and confident lives in their own homes. We are proud of our reputation for providing the highest quality care and support, from just a couple of hours a week, to 24 hours a day.

• We choose compassionate individuals to be part of our CAREGiver team • Our CAREGivers are carefully referenced and have specialist training

• We match our CAREGivers to their clients • We personally introduce the CAREGiver to their client

• Our clients are supported by the same CAREGivers

• Companionship • Specialist dementia care • Personal care • Convalescence support

• Local transportation and errands • Light housekeeping • Meal preparation

• Medication reminders • Shopping and trips and much more...

OF CLIENTS

RECOMMEND*

* Based on feedback from 4,092 clients in June 2015Validated by independent research company Smith & Henderson

Each Home Instead Senior Care ® franchise office is independently owned and operated. Copyright © Home Instead 201 .

Providing Award Winning Care at Home

*Based on feedback from 4,538 clients in June 2016Validated by independent research company Smith & Henderson

01256 840660homeinstead.co.uk/basingstoke

Central Hampshire




Fareham and Gosport


North Hampshire


Southampton


Basingstoke01256 840660homeinstead.co.uk/basingstoke

Central Hampshire




Fareham and Gosport


Basingstoke

Havant and Emsworth

02393 190091www.homeinstead.co.uk/havant

North Hampshire


Southampton


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Homecare Finder Ltd 01962 761461 Test Valley, Winchester OP DE LD • • • • • •Rank Lodge, Sutton Manor, Sutton Scotney MH A PDWinchester, Hampshire SO21 3JX SI

ICare Group Limited 023 8104 0040 Eastleigh, Southampton, OP DE SI • • • • • • •Ovic 4th Floor, 4 Ocean Way, Ocean Village Test ValleySouthampton, Hampshire SO14 3JZ

Infinity Care 01264 363090 Test Valley OP DE MH • • • • • • • •Unit 24, Focus 303 Business Centre, Walworth Business Park (We cover any area for PD SIFocus Way, Andover, Hampshire SP10 5NY 24hr live-in care)Medication assistance and palliative care.

In Home Care 023 9388 0004 East Hampshire, Fareham, OP DE LD • • • • • • • • •1 Havant Road, Horndean, Waterlooville Havant, Portsmouth MH A PDHampshire PO8 0DB SI

Inter-County Nursing & Care 01202 487435 New Forest OP DE MH • • • • • •Services Christchurch (New Milton, Milford, PD SISuite D, Stephen House, 23a Bargates, Christchurch Lymington)Dorset BH23 1QD

Ivory Homecare 01252 612849 Hart, Rushmoor OP DE PD • • • • • •1st Floor Offices, The Key Centre, The Key, Fleet SIHampshire GU51 1HASee advertisement on page109

J & K Care Specialists Ltd 01256 300099 Basingstoke and Deane OP DE LD • • • • • • •Unit 2 Prisma Park, Berrington Way, Wade Road MH PD SIBasingstoke, Hampshire RG24 8GT Fam

JK's Majestical Care Ltd 023 8098 2937 Countywide for live-in OP DE LD • • • • • • • •2 Linwood Cottage, Kent Road, Southampton (Domicilliary care in MH PD SIHampshire SO17 2UR Southampton area only)

Kcare Nursing Agency Limited 01189 569922 Basingstoke and Deane, OP DE LD • • • • • • • • • •155 Oxford Road, Reading, Berkshire RG1 7UY Southampton, Winchester MH A D

PD SI

Kimberley Care Ltd 023 8062 9072 Eastleigh OP DE LD • • • • • • •71 Leigh Road, Eastleigh, Hampshire SO50 9DF (Chandlers Ford, MH PD SIAlso offer palliative care. Bishopstoke, Fair Oak)

Kind Companions 07876 044216 Eastleigh, Southampton, OP PD • • •70 Glenfield Avenue, Bitterne, Southampton Test ValleyHampshire SO18 4EU (Test Valley = Romsey only)CQC registration not required as we do not provide personal care. Accompanied visits, domestic help.

Kingwood Domiciliary Care 0118 931 0143 Basingstoke and Deane LD •2 Chalfont Court, Lower Earley, Reading, Berkshire RG6 5SYProvide a supported living and outreach service to people with Autism and Learning Disabilities.


Ki – Necouncil area coveredorganisation help for


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Kivernell Care Limited 01590 670440 New Forest OP DE LD • • • • • • • • •1st Floor, 54 High Street, Lymington, Hampshire SO41 9YA (Cover all of Hampshire MH A D

for 24hr live-in care) PD SI

Lapis Domiciliary Care 01489 666452 Winchester OP DE PD • • • • • •The Den, 8 The Ridings, Waltham Chase, Southampton (Bishops Waltham, SI FamHampshire SO32 2TS Wickham and surrounding

villages)

Leonard Cheshire Disability – 023 9225 9209 Fareham, Gosport, OP DE LD • • • • • •Solent Care at Home Service Havant, Portsmouth MH A D10b Dragoon House, Hussar Court, Bramble Business Park PD SI FamWaterlooville, Hampshire PO7 7SF

Liberty Choice 01962 865435 Winchester OP DE MH • • • • • • • •The Cavendish Centre, Winnall Close, Winchester PD SI FamHampshire SO23 0LB

Lillyfields Care Limited 01730 233133 East Hampshire, Eastleigh, OP DE PD • • • • • • • • •First Floor, Swiss House, 43-45 Chapel Street, Petersfield Fareham, Gosport, SIHampshire GU32 3DY Havant, Portsmouth

Lovedean Homecare 023 9236 4557 East Hampshire OP DE PD • • • • • • •87 London Road, Waterlooville, Hampshire PO8 8XB (Cowplain and surrounding SIEnd of Life care offered. areas primarily)

Maycare 01256 841040 Basingstoke and Deane OP DE LD • • • • • • • • •Unit 16, Vickers House, Priestley Road, Basingstoke MH A DHampshire RG24 9NP PD SI

Mayfair Homecare – Basingstoke 01256 474020 Basingstoke and Deane OP DE LD • • • • • • •35 Winchester Street, Basingstoke, Hampshire RG21 7EE MH PD SI

Mencap

Andover and District 01264 321840 Test Valley LD • • • • • • • • •The Wellington Centre, Winchester RoadAndover, Hampshire SP10 2EGCare and support for adults with learning disabilities in their own home and out in the Community.

Hampshire Domiciliary Care Agency 0808 808 1111 Countywide LD • • •Admiral House, 43 High Street, Wallington HillFareham, Hampshire PO16 7BQ

Mi Care Southern Ltd 01483 422205 East Hampshire OP DE A • • • • • • • • • •41B Church Road, Milford, Godalming, Surrey GU8 5JB D PD SI

MiHomecare Havant 0333 121 7301 Havant (Waterlooville, DE LD MH • • • • • • •66 West Street, Havant, Hampshire PO9 1PG Emsworth, Leigh Park, A PD SI

Horndean, Rowlands FamCastle, Bedhampton)Southampton


Ne – Oncouncil area coveredorganisation help for











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New Forest Home Care Ltd 01425 621461 New Forest OP DE LD • • • • •25A Everton Road, Hordle, Lymington, Hampshire SO41 0FF MH PD SI

Newcross Healthcare Solutions Limited 023 8023 6822 Countywide OP DE LD • • • •1st Floor, Compass House, 1-3 The Avenue, Southampton MH PD SIHampshire SO17 1XG FamSpecialised complex care.

Nightingales Golden Care Ltd 023 9270 4190 East Hampshire, Fareham, OP DE LD • • • • • • • •1000 Lakeside, North Harbour, Portsmouth Gosport, Havant, MH PD SIHampshire PO6 3EZ PortsmouthPersonal assistant service.

Nobilis Care 03333 444880 Countywide OP DE LD • • • • •Unit 307, Solent Business Centre, Millbrook Road West MH A DSouthampton, Hampshire SO15 0HW PD SI

Numada Homecare Ltd 023 9252 0011 Fareham, Gosport OP DE LD • • • • • • •173 Stoke Road, Gosport, Hampshire PO12 1SE MH A D

PD SI

Nurse Plus & Carer Plus (UK) Ltd See advertisement on page 109

Andover 01264 335007 Test Valley, Winchester OP DE LD • • • • • • • •4 Westmarch Business Centre, River Way, Andover (Andover and surrounding MH PD SIHampshire SP10 1NS villages) FamHome from hospital, complex care.

Basingstoke 01256 841811 Basingstoke and Deane, OP DE LD • • • • • • • •1st Floor, Chiltern House, Feathers Yard, Basingstoke Hart MH PD SIHampshire RG21 7AT FamHome from hospital, complex care.

Gosport 01329 848150 Fareham, Gosport, OP DE LD • • • • • • • •Unit 41 Gosport Business Centre, Aerodrome Road Portsmouth MH PD SIGosport, Hampshire PO13 0FQ FamHome from hospital, complex care.

Salisbury 01722 439810 Countywide OP DE LD • • • • • • • •Chalke House, 3 Brunel Road, Churchfields Industrial Estate MH PD SISalisbury, Wiltshire SP2 7PU FamHome from hospital, complex care.

Southampton 023 8063 8935 Eastleigh, Southampton OP DE LD • • • • • • • •Unit 4 Brookside Centre, Auckland Road, Millbrook MH PD SIHampshire SO15 0SD FamHome from hospital, complex care.

Oakhaven Care Limited 01590 646440 New Forest OP DE PD • • • • • •Pennington Chase, Lower Pennington Lane, Lymington (Lymington, New Milton, SIHampshire SO41 8ZZ Brockenhurst &

surrounding areas)

One Community 023 8090 2400 Eastleigh OP DE LD • • • •16 Romsey Road, Eastleigh, Hampshire SO50 9AL PD


109

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I V O R YH O M E C A R E

WHERE THE CARINGCOMES FIRST

Domiciliary Care ProvidersHighly trained healthcare assistants to

help promote and support your independence within your own home.

To discuss your/famil es personal carerequirements, advice, information pack

or any queries please contact:

01252 612849E-mail: [email protected]

Web: www.ivoryhomecare.com

The help you needto help yourself



Information andadvice on all aspectsof adult social careand support

Find communitygroups and localactivities near you


You can promote your businessby advertising here!

For further information,email us on

[email protected]


Pa – Sccouncil area coveredorganisation help for

Parkside 01252 313103 Hart, Rushmoor LD • •(Aldershot & District Learning Disability)Parkside, 57 Guildford Road, Aldershot, Hampshire GU12 4BP

Platinum Care Solutions Ltd 023 9222 1505 Countywide OP DE LD • • • • • • • •6 Russell Buildings, 86 West Street, Portchester MH PD SIFareham, Hampshire PO16 9ULSee advertisement on page 111

Prados Home Help Services 01489 605459 Fareham, Gosport OP • • • • • • • •20 Oakland Gardens, Titchfield Common, FarehamHampshire PO14 4LG

Primary Access Ltd 01794 367791 Eastleigh, New Forest, OP DE LD • • • • • • • •12 Hill View Road, Braishfield, Romsey Test Valley MH PD SIHampshire PO51 0PPSupported Housing: Learning Disabilities, Autism.See advertisement on page 111

Promedica24 UK Ltd 0800 086 8686 Countywide OP DE • • • • • • • • •Cassionbury House, 11-19 Station Road, WatfordHertfordshire WD17 1AP

Request Services Ltd 01252 320007 Countywide OP DE LD • • • • • •Suites 4 & 5, The Arcade Chambers, Little Wellington Street PD SIAldershot, Hampshire GU11 1EEComplex care offered.

Right at Home See advertisement on page 6

Basingstoke & District 01256 345550 Basingstoke and Deane, OP DE PD • • • • • • • • •Worting House, Church Lane, Basingstoke Hart SIHampshire RG23 8PX

Guildford and Farnham District 01252 783426 Hart, Rushmoor OP DE LD • • • • • • • • •Sandy Farm Business Centre, Sands Road, Farnham PD SISurrey GU10 1PX

Mid Hampshire 023 8000 9595 East Hampshire, Eastleigh, OP DE PD • • • • • • • •Wessex House, Upper Market Street, Eastleigh Test Valley, Winchester SIHampshire SO50 9FD

Solent 01329 233755 Fareham, Gosport, OP DE PD • • • • • • • •Office 7, Funtley Court, 19 Funtley Hill Southampton SIHampshire PO16 7UY

Sarum Home Care Ltd 01794 521102 Eastleigh, New Forest, OP DE PD • • • • • •Unit 7 Tollgate Estates, Stanbridge Earls, Romsey Southampton, Test Valley*, SIHampshire SO51 0HE WinchesterEnd of Life, palliative care. *(Romsey, Stockbridge,See advertisement on page 111 Nursling & all villages)

SCA Care 023 8051 6034 East Hampshire, Eastleigh, OP DE LD • • • • • • •Amplevine House, Dukes Road, Southampton Fareham, Gosport, Havant, MH PD SIHampshire SO14 0ST New Forest, Portsmouth, See advertisement on page 111 Southampton











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www.platinumcareuk.co.uk

We provide care and support to people in their own homes, helping them live independently. We also work in partnership with high-end care organisations assisting

with their temporary care and nursing staff.Our services include:

• Dementia care• Pallative care & end of life• Physical & learning disabilities• Specilaist care for acquired brain injuries• Hourly care in your own home• Chaperone services• Live-in care

Recruitment with Care

HampshireT: 02392 221505

West SussexT: 01243 823265

SurreyT: 01483 243495

•••••••

Supported Living In Hampshire

Primary Access Limited specialise in providing accredited homecare,domiciliary care and respite services across Hampshire

We have experience of supporting adults and the elderly with a range of learning disabilities, physical disabilities and other complex needs, including support after leaving hospital.

Primary Access Limited specialise in caring for Alzheimer’s, Dementia and Autism.

Our services are designed to help you live your life to the full.Everyone needs a Helping Hand from time to time

For more information call us on (01794) [email protected] www.primaryaccessltd.co.uk

Sarum Home Care LIMITEDFor more details please call our friendly,professional team on 01794 521102Tollgate Estates, Stanbridge Earls, Romsey SO51 [email protected]


CARE PROVIDERS

CARE OPPORTUNITIESWould you like to work for our establishedfamily led company, where you can stayactive, meet others, do somethingmeaningful and feel valued and appreciated.We provide initial and ongoing training andhave a very experienced, well qualified andfriendly management team. Full and parttime positions available. Interested?Please contact us for more information,either by Tel: 01794 521102or email [email protected]

QUALITY CARECommitted to providing quality care tailored to suit individualneeds in your own home.Our traditional services include assisting people with personal care, meals,medication, shopping, doctors, hospital & dental appointments, sittingservice, trips out, washing, housework, walking & feeding pets. For these andany other services tailored to your needs, please call our friendly, professional team.Sarum Home Care is a local professional domiciliary care company. We are a familyled business, established in 2000, committed to providing high quality care.

023 8051 6034 www.scagroup.co.uk/care

Caring for you at home

- -

The help you need

to help yourself



Informa�on andadvice on all aspectsof adult social careand support




Se – Suarea coveredorganisation help for

SeeAbility – 023 8065 3267 Basingstoke and Deane, LD MH PD • • • • • •Meadowmead Support Service Eastleigh, Southampton, SI16-24 Meadowbank, 66 Twyford Road, Eastleigh WinchesterHampshire SO50 4BQ

Selective Care 023 8023 0821 Southampton OP DE LD • • • • • • •Unit 3 Viceroy House, Mountbatten Business Centre MH PD SIMillbrook Road East, Southampton, Hampshire SO15 1HY

Sisterly Care Limited 023 9245 4222 Havant, Portsmouth OP DE PD • • • • • • •33 Emsworth Road, Havant, Hampshire PO9 2SN (Waterlooville & Emsworth SI

also covered)

SM Voice Advocacy Limited 01256 560261 Basingstoke and Deane, OP DE LD • • • • • • • •65 Milton Close, Basingstoke, Hampshire RG24 9BY Eastleigh, Portsmouth, MHDay services and outreach support. Rushmoor, Southampton,

Winchester

Smart Care Ltd 01252 545277 Hart, Rushmoor OP DE LD • • • • • • • •240 Fleet Road, Fleet, Hampshire GU51 4BX MH A PD

SI

Smile Support and Care 023 8061 6215 Eastleigh, Fareham, Gosport, LD PD SI • •Unit 3 Barton Park, Eastleigh, Hampshire SO50 6RR Havant, New Forest, FamSupport children and young adults who have disabilities, Portsmouth, Southampton, complex health, 24/7 packages of support offered. Test Valley, Winchester

Somerset Care Community 023 9225 8022 Havant, Portsmouth, OP DE LD • • • • • • • • • •(South Hampshire) Winchester MH A DUnit 7 The Briars, Waterberry Drive, Waterlooville PD SI FamHampshire PO7 7YHSee advertisement on page 113

Spick & Span 023 8060 2299 Eastleigh, Southampton, OP DE LD • • •1 Patricia Close, West End, Southampton Winchester MH A PDHampshire SO30 3FX SICQC registration not required as we do not provide personal care.

St George's Home Care 01590 644258 Countywide OP DE LD • • • • • • • • • • •De La Warr Road, Milford-on-Sea, Lymington MH PD SIHampshire SO41 0PS FamSee advertisement on page 113

St Jude's Care Ltd 01305 779888 Countywide OP DE LD •Unit 16, Granby Court, Surrey Close MH PD SIGranby Industrial Estate, Weymouth, Dorset DT4 9XB

St Michael's Home Care Limited 0345 450 4015 Basingstoke and Deane OP DE LD • • • • • • • •Basil De Ferranti House, Aldermaston Road PD SIBasingstoke, Hampshire RG24 9NBSee advertisement on page 5

Supported Living (UK) Ltd 0845 177 0760 Countywide LD • • • • • • •Murrills House, 48 East Street, Porchester, FarehamHampshire PO16 9XSOffer 24 hour support.











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www.somersetcare.co.uk

Find out more, contact our Hampshire and Surrey Community Services

02392 258 [email protected]

Somerset Care has an innovative new approach to care in your home, offering a

wide range of flexible care packages across Hampshire and Surrey including specialist

dementia care. These are truly built around the needs of our customers and not about

watching the clock.

Leading the way in care

in Hants & Surrey

Free brochure

on request

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e truly built are. These arthe needs of our customers and not about

watching the clock.

St.George’s Home CareOur Care in Your Home

Our experienced and highly trained Carers and RGNswill help you maintain maximum independence in yourown home – From 1/2 hour visits to 24 hour care.

Our Services include:• Help with Personal Care and Nursing• Medication administration• Shopping and Domestic Support• Preparation of Meals• Bathing and dressing• Companionship and emotional support• Sleep-ins, Live-ins and Palliative Care• Priority admission to our Nursing Home if required

We are part of St. George’s Care, a locally owned companythat has been providing the highest standards ofprofessional care to the local community for over 60 years.

Telephone: 01590 644258For a confidential discussion about your needs

St.George’s Home CareDe La Warr Road, Milford on Sea, SO41 0PS

Hampshire Dementia Advisor ServiceThe Hampshire Dementia Advisor Service opened on 1 October 2012. The service is provided by The AlzheimersSociety and Andover Mind.

The service:

> is available to anyone with a diagnosis of dementia

> is also available to people with a suspected dementia to help support them through the diagnostic process

> focuses on well being rather than illness

> supports people to think about how they can come to terms with and live well with dementia

> assists with the health and social care support available to people with a diagnosed dementia and their carers

> offers advice on state benefits and planning for the future

www.hants.gov.uk/dementia

Please telephone: 023 92 892034 for services providedby The Alzheimers Society in:

> New Forest > Havant

> Fareham > Petersfield

> Gosport > Bordon

Please telephone: 01264 353363 for servicesprovided by Andover Mind in:

> Hart > Eastleigh

> Rushmoor > Test Valley

> Basingstoke and Deane > Romsey

> Alton > Winchester


Ta – Yocouncil area coveredorganisation help for

Tailored Living Support Ltd 01329 848212 Fareham, Gosport OP DE • • • • • • •Unit 22, Basepoint Business Centre, Aerodrome RoadGosport, Hampshire PO13 0FQ

Team Medical (Southampton) Ltd 023 8079 9950 East Hampshire, Eastleigh, OP DE LD • • • • • • •Surety House, Old Redbridge Road, Southampton Fareham, Gosport, Havant, MH PD SIHampshire SO15 0NE New Forest, Portsmouth,

Southampton, Test Valley, Winchester

TQ21 01329 227228 Countywide LD MH • • • • • •Fareham Health Centre, Osborne Road, Fareham Hampshire PO16 7ER

Tru Caring Limited 01489 808090 Winchester OP DE LD • • • • • • •5 Merlin Mews, Houchin Street, Bishop's Waltham (Cover a 5 mile radius MH PD SIHampshire SO32 1AR around Bishops Waltham Fam

including Swamore, Waltham Chase, Meonstoke, Droxford & Soberton)

Unity in Care Ltd 01252 544423 Basingstoke and Deane, OP DE MH • • • • • • • •The Pavillion, 99 Alexandra Road, Farnborough East Hampshire, PD SI FamHampshire GU14 6BN Portsmouth, Rushmoor

(Aldershot, Farnborough, Farnham, Guildford & Camberley. Live-in help countywide)

Universal Care Agency Ltd 023 9200 6489 Fareham, Gosport, Havant, OP DE LD • • • • • • • •18 Arran Close, Cosham, Portsmouth Portsmouth, Test Valley MH PD SIHampshire PO6 3UDEnd of Life care.

Virtue Care Ltd 01252 265 272 Basingstoke and Deane, OP DE LD • • • • • • • • •51 Jamieson House, Edgar Road, Hounslow Rushmoor, Southampton MH A DWhitton TW4 5QH PD SI Fam

Voyage (DCA) Portsmouth 023 9265 8353 Countywide LD MH PD • • • • •Office 303 3rd Floor, Portsmouth Technopole SIKingston Crescent, Portsmouth, Hampshire, PO2 8FAProvides support to people in the local community who live in supported living services in the Portsmouth area. Support to attend college/work, manage money and find a home.

Wessex Regional Care 023 8040 7048 Eastleigh, New Forest, LD • • • • •Domiciliary Service Southampton, Test ValleyRose Cottage, Grange Road, Bursledon, SouthamptonHampshire SO31 8GD

The YOU Trust 01329 825930 Countywide OP DE LD • • • • • •South Wing, Admiral House, 43 High Street MH A DFareham, Hampshire PO16 7BQ PD SI











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Get advice. Get support.

Get Connected

Informa�on and adviceon all aspects of adultsocial care and support


An online resourcefor adults with careand support needs.

It’s easy to find the information you want!

• Health and wellbeing advice

• Local community groups and activities

• Getting out and about

• Support for carers

• Managing at home

• Living with a disability

• Equipment and aids

• Finding, arranging and paying for care

• Care providers and care homes

The help you need to help yourself

Search for care at homeproviders and carehomes in Hampshire


116

Hampshire County Councilwww.hants.gov.ukHampshire County Council, The Castle, Winchester Hampshire SO23 8UJ

Lines are open 8.30am – 5pm Monday to Thursday, 8.30am to 4.30pm Friday, all other times please use the out ofhours number.

Out of hours emergencies: call 0300 555 1373

Contact detailsLocal authority socialcare contacts

Adults’ Health and Care 0300 555 1386inc. social care, residential and nursing care homesand protecting people from [email protected](Out of Hours - 0300 555 1373)

Children's Services 0300 555 1384inc. education, young people, childcare.Children's Services contact [email protected](Out of Hours - 0300 555 1373)

Libraries 0300 555 1387inc. Discovery Centres, book renewals/reservations,internet [email protected]

Roads and transport 0300 555 1388

Recycling and waste 0300 555 1389

[email protected]

[email protected]

Countryside 0300 555 1391inc. rights of way/footpaths, long distance [email protected]

Births, death, citizenship, 0300 555 1392

marriages & civil partnerships and copy certificatesBirths, deaths, citizenship, marriages & civilpartnerships contact list

General EnquiriesGeneral enquiries 0300 555 1375and switchboard

Textphone for hearing and speech 0300 555 1390impaired customers within Hampshire [email protected]

Call charges and informationCalls to 0300 numbers are included in call packages or charged at the same rate as 01 or 02 numbers. Costs may vary depending on yourtelecoms provider and whether you are calling from a landline or mobile.

Better Care and Support 2017-18_Contact Details.qxd:Layout 1 01/03/2017 15:47 Page 116

Contact details

117

Portsmouth City Councilwww.portsmouth.gov.ukPortsmouth City CouncilCivic Offices, Guildhall SquarePortsmouth, PO1 2BGGeneral enquiries: 023 9283 4092Email: [email protected]

Adult Social Care Help DeskTelephone: 023 9268 0810 Monday to Thursday 8.30am - 5pm Friday 8.30am - 4.30pm Out of hours emergencies: 023 9268 0810

Services for adults with a learning disability Kestrel Centre, St James Hospital, Locksway Road,Southsea, PO4 8LDTelephone: 023 9268 4600

Southampton City Councilwww.southampton.gov.ukSouthampton City CouncilCivic Centre, Southampton SO14 7LYGeneral enquiries: 023 8083 3000Email: [email protected]

Adult Social Care Telephone: 023 8083 3003Email: [email protected] Out of hours emergencies: 023 8023 3344.

Sensory impairment and deaf services Email: [email protected]: 023 9268 0810 or text 079 5653 5228.(8.30am - noon, Monday to Friday)

Shared Lives (Adult Placement)Email: [email protected] phone 023 9277 6730.

Visit us at Gateway, our face to facecontact centre Just opposite the Civic Centre at One GuildhallSquare, Southampton SO14 7FP. Mondays to Fridays 9.30am - 4.30pm


A Guide to Better Care and Support 2017-2018

118

Councils of Voluntary Service (CVSs)Councils of Voluntary Service (CVSs) co-ordinate the voluntary groups that provide local and communitycare services. There is a CVS is each local district. Your local CVS can give you information on voluntarygroups and services available in your area. For up to date contact details, visit www.hampshirecvs.org.uk

Basingstoke Voluntary ActionTelephone: 01256 423816www.bvaction.org.uk

Community First EastHampshire, Havant andWinchesterTelephone: 0300 500 8085www.cfheh.org.uk

Eastleigh – One CommunityTelephone: 023 8090 2400www.1community.org.uk

Community Action FarehamTelephone: 01329 231899www.farehamaction.org.uk

Gosport Voluntary ActionTelephone: 02392 583836www.gosport-voluntary-action.org.uk

Hart Voluntary ActionTelephone: 01252 815652www.hartvolaction.org.uk

New Forest – Community FirstTelephone: 01425 482773www.cfnf.org.uk

Portsmouth – ActionPortsmouthTelephone: 023 9282 2795www.actionhampshire.org/action-portsmouth

Rushmoor Voluntary ServicesTelephone: 01252 540162www.rvs.org.uk

Southampton Voluntary ServicesTelephone: 023 8022 8291www.southamptonvs.org.uk

Test Valley Community ServicesTelephone: 01794 519998 (Romsey)01264 362600 (Andover)www.tvcs.org.uk

Making a complaintIf you are not happy with the service you have received or the way you have been treated, talk first to theperson concerned or their manager. If you cannot resolve things this way, then follow the organisation’scomplaints procedure. This will ensure that your complaint is handled quickly and fairly.

Adult Social CareContact your council’s Adult Social Care department – details on pages 116-117 – and ask for theComplaints Team.

Health Service■ SEAP Hampshire can offer independent support to people who need to complain about a service from

the NHS. Tel: 0300 3435711 Email: [email protected] Text: 80800 keyword SEAP

■ If you are not happy with the outcome of your complaint at a local level, you can contact the HealthService Ombudsman on 0345 015 4033 (8.30am to 5.30pm, Monday to Friday) or visit www.ombudsman.org.uk.

Independent organisationsContact the manager of the local branch of the organisation you are dealing with and/or ask for the

address and phone number of the organisation’s Complaints Manager.


119

Organisations, teams and helplinesmentioned in the Guide

3H Fund ..................................................... 48

AAbility Net ................................................ 62Accessible Boating Association ..... 48Action on Elder Abuse ...................... 78Action on Hearing Loss .... 32, 56, 57Adfam .......................................................... 13Age Concern

Hampshire ..... 10, 17,18, 25, 30, 45Age UK ................................ 21, 26, 36, 38Aidis .............................................................. 62Al-Anon ...................................................... 13Alcoholics Anonymous ...................... 13Alzheimers Society .............................. 54Apetito.......................................................... 27Andover Mind ......................................... 54Argenti .......................................................... 35Armed Forces Community ............. 11AskSARA ................................... 13, 56, 59Attendance Allowance

Helpline........................................... 21, 67Autism Hampshire ............................... 50Autistic Society, National .................. 49

BBackcare ..................................................... 82Bendrigg Trust ......................................... 48Beneficial Foundation .................. 30, 61Benefits Calculator ............................... 70Bereavement Advice Centre .......... 63Bereavement Register ........................ 63Bi-Polar UK ............................................... 15Blue Cross ................................................. 31Bournemouth Water

Emergencies .........................................31Brendoncare ............................................ 45British Blind Sport ................................ 46British Disabled Angling

Association .......................................... 46British Disabled Water Ski

Association .......................................... 46

British Gas ................................................. 31

British Institute ofLearning Disabilities (BILD) ....... 51

British Red Cross .................................. 37

British Society of Hearing AidAudiologists (BSHAA) ................. 56

British Wheelchair Athletics Association .......................................... 46

BT ................................................................... 31

Buy with Confidence .......... 29, 37, 38

CCall & Go .................................................. 42

Calvert Trust ............................................ 48

Cango Buses ............................................ 41

Care Quality Commission(CQC) .............................................. 8, 28

Carers Allowance Unit .............. 68, 83

Carers Direct (NHS) .......................... 80

Carers in Southampton .................... 80

Carers Together .............. 11, 18, 45, 80

Carers UK ......................................... 68, 83

Cerebral Palsy Sport ........................... 46

Christians Against Poverty (CAP) ..69

Cinema Exhibitors Association ..... 46

Cinnamon Trust, The .................... 22, 31

Citizens Advice Bureau(CAB) ............................................. 69, 70

Citizens Advice Consumer Helpline ................................................. 33

Combat Stress ........................................ 11

Communicare in Southampton ............. 19, 21, 30, 42

Community IndependenceTeams ........................................................ 9

Community Mental HealthTeams ............................................. 15, 16

Contact the Elderly .............................. 45

Council of Voluntary Service(CVS) ................................................... 118

Court of Protection ............................ 75

Cruse ............................................................. 64

DDeafblind UK ........................................... 57

Deaf Services Team ............................. 57

Dial a Ride ................................................ 42

Dimensions UK ...................................... 47

DisabledGo ............................... 40, 45, 47

Disabled Living Foundation ..... 35, 37

Disability Rights UK ...................... 38, 55

Downs Syndrome Association ...... 51

Drinkline ..................................................... 13

EElderly Accommodation Council

(EAC) .......................................................27

Energise Me .............................................. 46

Energy Saving Advice Service (ESAS) ................................................... 26

English Federation ofDisability Sport ................................. 46

Enham Trust .............................................. 61

Equality Advisory Support Service(EASS) ................................................... 55

FFind My HIA ............................................ 38

FLOODLINE ........................................... 31

Foundation for People withLearning Disabilities ....................... 51

FRANK ........................................................ 13

GGas Emergency Number .................. 31

Good Neighbours Groups ........... 19, 21, 30, 31, 42, 82

HHampshire Advocacy .......................... 72

Hampshire Bobby Trust ..................... 32

Hampshire Fire & Rescue ................ 32

Hampshire Local Welfare Assistance .................................... 68, 70

Organisations Index (p119-120)_Layout 1 02/03/2017 09:34 Page 119

120

Hampshire SAIL ..................................... 51Hampshire Trading

Standards .............................. 30, 33, 52Hearing Link ............................................. 57Hospice UK .............................................. 63

IInclusion ...................................................... 13Independent Age ................................... 38IMCA Service .......................................... 73Income Max ............................................. 69iTalk ............................................................... 14

JJubilee Sailing Trust ............................... 48

KKeyring ......................................................... 51

LLearndirect ................................................ 61Living Made

Easy .................. 19, 37, 56, 59, 62, 81

MMacMillan ................................................... 63Macular Society ...................................... 59Mailing Preference Service .............. 33Marie Curie .............................................. 63MCCH ......................................................... 15Mencap ....................................................... 51Mencap Sport ......................................... 46Mental Health Foundation ............... 14Mental Health Teams ................... 15, 16MIND ........................................................... 14Money Advice Service......... 37, 67, 69Motability ........................................... 37, 40

NNarcotics Anonymous ....................... 13National Access Register .................. 45National Association of

Registered Pet Sitters ................... 22National Careline .................................. 80National Debtline ................................. 69National Domestic Violence

Helpline ................................................. 78National Express ................................... 43NHS ...... 10, 12, 18, 19, 53, 55, 58, 63

OOccupational Therapists,

College of (COT) ..................... 36, 82

OFCOM ..................................................... 33

Office of the Public Guardian ........ 74

Older Drivers Forum ......................... 40

Open Sight ........................................ 47, 59

Outside Clinic ................................. 56, 58

PParent Support Link ............................ 13

Partially Sighted Society .................... 59

Pensions Service .................................... 68

People and Pets Advocates (PAPAS) ................................................ 22

PIP Helpline ...................................... 21, 67

Podiatry, College of .............................. 17

Portsmouth Carers Centre ............. 80

Portsmouth WaterEmergencies ....................................... 31

Princess Royal Trustfor Carers .................................... 80, 81

QQuit4Life .................................................... 13

RRADAR ....................................................... 55

Railcard Helplines .................................. 42

Rape Crisis ................................................ 78

Respond ..................................................... 78

Rethink Mental IIlness ......................... 15

RICA ............................................................. 37

RNIB (Royal National Institute for the Blind) ............... 47, 59, 60, 61

Road Safety Team .................................. 39

Royal Association for Deaf People(RAD) ..........................................................57

Royal British Legion ............................. 11

Royal Mail .................................................. 33

SSamaritans Freephone ....................... 64

SANE ........................................................... 15

SEAP ............................................................. 72

Sense ............................................................ 57

Shelter ......................................................... 70

Shopmobility ............................................ 44

Silver Line .................................. 10, 14, 17

Simon Says ................................................ 64

Society of Later Life Advisers(SOLLA)................................................. 67

Solent Mind .............................................. 15

Solicitors for the Elderley (SFE) ... 74

Sonus .................................................... 56, 58

Soundspace .............................................. 57

Southern Electric Emergencies ..... 31

Southern Water Emergencies ....... 31

SPECTRUM .............................................. 55

SSAFA .......................................................... 11

Stable Family Home Trust ................ 61

Step Change ............................................ 69

TTalking News Foundation ................. 59

Tax Help for Older People ............. 69

Telecare Services Association ........ 36

Telephone Preference Service ...... 33

Thrive ........................................................... 30

Tourism for All ........................................ 47

Traveline ..................................................... 40

Turn2Us .............................................. 68, 83

UUK Deaf Sport ....................................... 46

United Kingdom Home CareAssociation (UKHCA) ................. 28

UKSA ............................................................ 46

Universal Credit Helpline ................. 67

VVeterans UK ............................................. 11

Vitalise .......................................................... 48

WWAY Widowed and Young ............. 64

Wessex Driveability ............................. 40

WheelPower ............................................ 46

Winter Fuel Payment ......................... 26

YYateley Industries .................................. 61

YOU Trust ................................................. 51

Organisations Index (p119-120)_Layout 1 02/03/2017 09:34 Page 120

Overview of where to get help .............................................................................................. 8Protecting vulnerable people .................................................................................................. 76Help in making decisions/Powers of Attorney/Court of Protection ............ 71Advice and support for carers, families and friends ................................................. 79

Quick and Easy Reference

Health & WellbeingAccidents and Emergencies ..... 18, 22

Alcohol Abuse ......................................... 13

Alzheimer's ............................................... 53

Bereavement ............................................ 63

Chiropodists – see podiatrists ....... 16

Dementia ................................................... 53

Dentists ....................................................... 18

Doctors ....................................................... 18

Drug Abuse .............................................. 13

End of Life Care ..................................... 63

Falls Prevention ....................................... 13

Foot Health ............................................... 16

GPs ................................................................ 18

Hearing Loss ............................................ 56

Hospices ..................................................... 63

Hospital Stays .......................................... 20

Later Life ..................................................... 16

Medicines ................................................... 19

Mental Health .......................................... 14

Minor Injury Units ................................. 18

NHS .............................................................. 18

Occupational Therapists .................... 36

Optician/Optometrist ................. 18, 58

Pharmacists ....................................... 18, 19

Podiatrists ................................................... 16

Teeth ............................................................. 18

Terminal Illness ........................................ 63

Wellbeing Centres ................................ 15

Living with Disabilities

Home / Housing

Advocacy ....................................................... 71Autism .............................................................. 49Deafness ......................................................... 56Equipment ............................................. 34-38Fire Safety ...................................................... 32Hearing Loss ................................................ 56

Learning Disabilities ................................. 51Mental Health ............................................. 14Mobility Problems .................... 36, 39, 43Physical Disabilities ................................... 54Register as Disabled ................................ 60Safer Places Scheme ............................... 52

Shopping ......................................................... 44Sight Loss ....................................................... 58Wheelchairs and Mobility Aids ........ 36Wheelchair Safety ......................................43

Alarm systems ............................................ 35

Alterations to your home ................... 38

British Gas ..................................................... 31

British Telecom (BT) ................................ 31

Buy with Confidence (BWC) ....................................... 29, 37, 38

Care services ............................ 28, 91-112

Cleaning ....................................... 29, 91-112

Consumer advice .............................. 28, 37

Councils of Voluntary Service(CVS) ....................................................... 118

Electricity ........................................................ 31

Emergencies ................................................. 31

Equipment ..................................................... 34

Falls and trips ............................................... 13

Fire Safety ...................................................... 32

Gardening .............................................. 28, 30

Gas supply ..................................................... 31

Good Neighbours ................................... 29

Handy Person Schemes ............... 28, 38

Heating .................................................... 26, 31

Home adaptations ................................... 38

Home help ................................. 28, 91-112

Home protection ..................................... 32

Housing options ........................................ 38

Junk mail .......................................................... 33

Live-In help ................................. 28, 91-112

Maintenance ......................................... 28, 38

Meals ................................................................. 27

Personal alarms .......................................... 35

Pets ............................................................. 22, 31

Repairs ............................................................. 28

Residential Care ......................................... 38

Safety checks ................................................ 32

Scams by post or phone ...................... 33

Security at home ............................... 32, 35

Shopping ......................................................... 44

Smoke detectors ...................................... 32

Telecare ........................................................... 35

Telephone .............................................. 31, 33

Utility suppliers ........................................... 31

Warmth .................................................. 26, 31

121

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Finance and FundingAccess to Work Grant ..................... 67

Applying for Benefits ......................... 67

Assessment by Adult Services ..... 65

Attendance Allowance (AA) ........ 67

Benefits ...................................................... 67

Carer's Allowance ....................... 68, 83

Carer’s Credit ................................ 68, 83

Cold Weather Payment ................... 26

Debt & Budgeting ............................... 69

Disability Living Allowance(DLA) ................................................... 67

Disabled Facilities Grant .................. 38

Financial abuse ...................................... 77

Fuel payment ......................................... 26

Heating costs ......................................... 26

Housing Benefits .................................. 67

Income Support ................................... 67

Paying for care ...................................... 65

Power of Attorney ............................. 74

Personal Independence Payment(PIP) ...................................................... 67

State Benefits ......................................... 67

Tax Credits .............................................. 67

Universal Credit ................................... 67

Winter Fuel Payments ...................... 26

Working Tax Credit ............................ 67

Getting Out and AboutBlue Badges (parking) ............... 40, 64

Brendoncare clubs .............................. 45

Bus pass .................................................... 42

Buses .......................................................... 41

Call & Go buses ................................... 42

Cango bus services ............................ 41

Cinema ...................................................... 46

Coach travel ........................................... 43

Community transport ...................... 40

Computers, training ................... 45, 62

Concessionary fares .......................... 42

Countryside ........................................... 45

Day activities .......................................... 45

Day Centres/Day Services ............. 45

Dial a Ride ............................................... 42

Disabled drivers ................................... 40

DisabledGo ............................. 40, 45, 47

Discounts (transport) ....................... 42

Driver services ............ 39, 72, 91-115

Driving advice ........................................ 39

Employment ........................................... 61

Free bus pass ......................................... 42

Good Neighbour Groups .............. 29

Holidays .................................................... 47

Hospital appointments ............. 20, 43

Internet access .............................. 11, 45

Jobs .............................................................. 61

Key Scheme (toilets) ......................... 55

Local transport ..................................... 40

Luncheon clubs .................................... 45

Motability Schemes .................... 37, 40

Older Drivers Forum ....................... 40

Parking permits ..................................... 64

Public transport ................................... 40

Rail travel ................................................. 42

Respite Care .................................. 48, 81

Road safety ............................................. 39

Shopmobility Schemes ..................... 44

Shopping .................................................. 44

Short breaks ................................... 48, 81

Social clubs .............................................. 45

Sport .......................................................... 46

Taxi services ........................................... 41

Toilets for disabled people ............. 55

Train travel .............................................. 42

Training ...................................................... 61

Transport ................................................. 40

Travel agents .......................................... 47

Voluntary transport ........................... 43

Wheelchair safety ............................... 43

Work .......................................................... 61

122

Quick & Easy Ref Inside back flap (p122)_Layout 1 28/02/2017 09:27 Page 1

Basingstoke & DeaneBorough Council Civic Offices London Road Basingstoke RG21 4AH Tel: 01256 844844www.basingstoke.gov.uk

East Hampshire District Council Penns Place, Petersfield GU31 4EX Tel: 01730 266551 www.easthants.gov.uk

Eastleigh Borough Council Civic Offices, Eastleigh House, Upper Market Street, Eastleigh SO50 9YN Tel: 023 8068 8000 www.eastleigh.gov.uk

Fareham Borough Council Civic Offices, Civic Way, Fareham PO16 7AZ Tel: 01329 236100 www.fareham.gov.uk

Gosport Borough Council Town Hall, High Street Gosport PO12 1EB Tel: 023 9258 4242 www.gosport.gov.uk

Hart District Council Civic Offices, Harlington Way Fleet GU51 4AE Tel: 01252 622122 www.hart.gov.uk

Havant Borough CouncilPublic Service Plaza, Civic Centre Road,Havant PO9 2AX Tel: 023 9244 6019 www.havant.gov.uk

New Forest District Council Appletree Court, Beaulieu Road,Lyndhurst SO43 7PA Tel: 023 8028 5000 www.nfdc.gov.uk

Portsmouth City CouncilCivic Offices, Guildhall SquarePortsmouth PO1 2BG Tel: 023 9283 4092www.portsmouth.gov.uk See also page 117

Rushmoor Borough Council Council Offices, Farnborough RoadFarnborough GU14 7JU Tel: 01252 398399 www.rushmoor.gov.uk

Southampton City CouncilCivic Centre Southampton SO14 7LY Tel: 023 8083 3000www.southampton.gov.uk See also page 117

Test Valley Borough Council Beech Hurst, Weyhill Road Andover SP10 3AJ Tel: 01264 368000 www.testvalley.gov.uk

Winchester City Council City Offices, Colebrook StreetWinchester SO23 9LJ Tel: 01962 840222www.winchester.gov.uk

Basingstoke & Deane BC

HartDC

Test ValleyBC

WinchesterCC

EastHampshire

DC

New ForestDC

Eastleigh BC

Southampton CC

Fareham BC

Gosport BC

Portsmouth CC

Havant BC

Rushmoor BC

Borough, City & District Councils in Hampshire

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Better Care and Support 2017-18 Borough, City, District Councils in Hampshire.qxd:Layout 1 28/02/2017 10:26 Page 123


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