LKIN 17: Lean Kanban Assessment and Implementation - Nandakumar

Lean Kanban Assessment and

Implementation

N Nandakumar

16-september-2017

www.leankanbanindia.com

Agenda

Abstract

Lean-Kanban Assessment Description

Assessment Results

Implementation Roadmap

Conclusion

02

http://www.leankanbanindia.com/


Abstract

A client had been maturing with scaled agile practices and has been shifting

the focus to adopt Safe 4.0 practices to align with Industry trends to

improve the overall Value. The LOB wanted SPEED, PREDICTABILITY and

CONSISTENCY. The IT department of company wanted CONTINUOUS

DELIVERY, BUDGET ADHERENCE, CONTINUAL IMPROVEMENT. The IT

Development team wanted MUTUAL RESPECT, SME ENABLEMENT, AND

OWNERSHIP. The primary outcome of this paper is to showcase the

assessment and the implementation initiatives taken in the IT Process to

address the above mentioned problems of the company in the IT

Organization.

03



Problem Statement

SaFe is Implemented to support a business process…

“in implementation Significant disconnect exists between SaFe Practices, Lean

and Kanban Practices”

But still I am unable to

meet release dates,

budgets, continual

improvements ?

All members are trained in

SaFe I personally

checked… Didn’t we implement

SaFe in the correct

way?

04

In designing the assessment we have referenced the concepts from

1. Deming QFD approach

2. Juran Quality by design model

3. Lean and Kanban Principles of TPS, David Anderson

Customers are raising

red flags?



Voice of Customer

Speed Predictability Consistency

Continuous Delivery Budget Adherence Continual Improvement

Mutual Respect SME Enablement Ownership

05



VOC Mapping across Portfolio, Program and Team Levels

VALUE

Customer

Wants

Service

Requirements

Speed

Predictability

Consistency

Process

Controls

Conformance to Schedule

What features go into what releases?

Financial Budgets

Optimize and Transform

1

2

1

1

06

BUSINESS



Assessment Kickoff

SAFe

Kanban Assessment

Scope

Mindset & Behavior Interviews

Gap Identification through Reviews on 3 fronts

Diagnostics Methodology Day in a Life of

Operator(DILO)

Metrics & KPIs Lean Practices

Value Streams & Flow Analysis

Industry Standards and Benchmarking

Solution

Lean

07



Listen For’s

Strength’s

Opportunities

Observe

Look For’s

Team

practices

Process

reviews

Study Consolidation of findings

Gemba Walk

08



Gemba Walk Summary

Standardized : Process is Standardized with documentation with respect to Standards and Safe principles

Partial( >50%) : Process is defined but not standardized and partial documentation

Partial (<50%) : Process is available, not defined, standardized or documented

Agile Ceremonies

Tool usage- Rally

etc…

Metrics tracking

and Usage

Team Enablement

Standards Availability

Usage

1

• GEMBA

• Go to the Spot

2

• GEMBUTSU

• Examine the Object

3

• GENJITSU

• Check facts and figures

4

• GENRI

• Refer to the Theory

5

• GENSOKU

• Follow Operation standards

09



Lean Practices Analysis

Integerated Value Management

Kanban Standardization

Kaizen and Quality Cirlce

Metrics Management

Proactive Problem management

Outcome predictability

Visual Factory

LEAN

Mapping Value

Streams

Kaizen and

Quality Circle

Kanban

TIMWOORI

Mapping

Predictive

Insights and Pattern

recognition

Process

Improvements

VALUE

FLOW

10



Key Processes/Activities Transport

(Hand-offs)

Inventory

(Partially Done

Work)

Motion

(Task

Switching)

Waiting

(Delay)

Overproduc

tion

(Extra

Features)

Over

processing

(Re-learning)

Rework

(Defects) Intellect

Sprint Planning Gap 6 Gap 6

Grooming and Story point sizing for conversion to ready

Applicable Applicable

Acceptance Test Driven Development Gap 32

Coding practices and Test Design/Build Verification Test

Gap 39 Gap 39 Gap 39 Gap 39

Implementation and Value attachment Gap 4 Gap 4

Sprint Demo and Retrospection Gap 17 Gap 20 Gap 20

Learning and Defect tracking (all blockers) Gap 9 Gap 9 Gap 9 Gap 9

Metrics and Reporting Gap 2 Gap 2

Rally usage/configuration and ekanban usage Gap 36 Gap 36 Gap 36

Team structure, openness respect and people synergy

Gap 34,35 Gap 34,35

Contractual tracking for customer Gap 10 Gap 10 Gap 10

TIMWOORI mapping Summary

11



Key Processes/Activities Transport

(Hand-offs)

Inventory

(Partially

Done Work)

Motion

(Task

Switching)

Waiting

(Delay)

Overproduc

tion

(Extra

Features)

Overprocessi

ng

(Re-learning)

Rework

(Defects) Intellect

Meetings and Communication events and clarifications for impediments

Gap 34 Gap 38

Grooming Applicable Applicable Applicable

Kaizen attachment in kanban Gap 11,16 Gap 11,16 Gap 11,16,29

Data collection and Metrics Gap 8,9,10 Gap 22

Code coverage and review Gap 18 Gap 18 Gap 18 Gap 18

Build management, CI & Devops Gap 33

Non Scrum Activities in Sprint

Applicable Applicable Applicable Applicable

Defect logging tracking, reporting and blocker management

Gap 29 Gap 29,13 Gap 26

Agile board and review of right metrics

Gap 36,4,21,14

Gap 36,4,21 Gap 31 Gap 36,4,21

TIMWOORI mapping summary Ctd…

12



Kanban Analysis

KANBAN

*Source : “Essential Kanban Condensed “ David J Anderson & Andy

Carmichael

PR

INC

IPL

ES

PR

AC

TIC

ES

Source : “James P. Womack and Daniel T. Jones”

VALUE STREAM

FLOW

PULL

PERFECTION

VALUE

13



Areas of Applicability Virtual

(E-Kanban) Limit WIP

Continuous Flow

Pull Self Directing Visual Signal Kaizen Attached

Release Planning Existing Partially Existing Existing Existing Existing Existing Existing

Sprint Planning and Different Views Partially Existing

(Gap21,14) Partially Existing

(Gap 19) Existing Existing Existing

Not Existing (Gap 13)

Existing

Story Backlog Partially Existing

(Gap 19) Existing Existing

Story Sizing and readiness Existing Existing

Impediments Tracking Existing Not Existing

(Gap 13) Existing Existing

Partially Existing (Gap 13,16)


Existing

Task planning and Pull Existing Not Existing

(Gap 30) Not Existing

(Gap 30) Partially Existing

(Gap 30) Existing

Partially Existing (Gap 30)

Existing

Defect Management, RCA and Proactive problem management

Partially Existing (Gap 13)


Existing

Burn down and Velocity Metrics Existing Existing Not Existing


(Gap 40)

Proactive Kaizen Initiation through catch ball Not Existing


(Gap 13)

Andon Enablement Not Existing



(Gap 24)

Group and classification of Blockers for pattern recognition




Internal SOP’s (Can we Remove) Existing Existing

Lessons learnt from Sprint Retrospection Not Existing


(Gap 20) Partially Existing

(Gap 20)

Program layer to Team layer View Partially Existing

(Gap 3,21) Partially Existing

(Gap 3,21)

Value Burn and Value attachment Partially Existing

(Gap 4,5) Partially Existing

(Gap 4,5)

Kanban Tool Assessment( Rally)

14



Assessment Closure

SAFe

Kanban Assessment

Scope

Mindset & Behavior Interviews

Gap Identification through Reviews on 3 fronts

Diagnostics Methodology Day in a Life of

Operator(DILO)

Metrics & KPIs Lean Practices

Value Streams & Flow Analysis

Industry Standards and Benchmarking

Solution

Lean

Hoshin Kanri Visual Factory Kaizen and Quality Circle

Continual Utilization and Improvement of Tools to the Fullest

15



Kaizen

Recommendations

Safe Value Burn Gemba

Kaizen Kanban

• Structuring Kaizen Process

• Kaizen Governance and Quality

Circle

• Kaizen Cross deployment and

Adoption

• Unified Defect Management Process

• Combined Team planning sessions

from EPIC to Features to story point

• Value Stream visibility and value

prioritization

• Andon enablement

• Value Burn for Value Streams at

Feature Level

• Quality Circle and Visual management

enablement

• Measuring the right Metrics and

alignment across all 3 layers

• Measuring COQ, Cost of Delays

• Knowledge Management and

Coaching

• Estimating cross skilling as a part of

Sprint Effort Burn

Gemba

Process Optimization

Value Management and Kanban

Outcome Management &

Predictability

16



Recommendation Execution

Totally 20 Recommendation items were given for action

The action Items were prioritized based on ROI and Effort needed

The time line for Implementation were between 0 Days to 180 Days

Gemba

Walks

Lean

Reviews

Findings and

Validation on

Impact Recommendations

and Prioritization

Quick Hits

Projects

Implementation

Wave 1 Projects

Implementation

Wave 2 Projects

Implementation

Wave 3 Projects

Implementation

17



Thank You!!!


LKIN 17: Lean Kanban Assessment and Implementation - Nandakumar

Education

Transcript of LKIN 17: Lean Kanban Assessment and Implementation - Nandakumar