Liver Ti Sing 6 Mobile Advertising

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    Mobile advertisers tie-in

    http://www.marketingcharts.com/direct/mobi

    le-advertisers-leverage-social-media-

    15182/millenial-media-campaign-action-mix-

    oct10-nov10gif/#

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    4 times cheaper

    20% CTA increase:

    shop visits

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    LIVErtising 6

    > Mobile Marketing

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    Mobile Marketing

    What?

    Why?How?

    Limits?

    Future?

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    What?

    Mobile marketing isanyform of

    communication that uses a mobile

    devicetoreachcustomersanytimeanywhere and

    makethemreact in sometargetedway(the

    CTA)

    Mobile marketing canmeetmost if not all

    of the marketing needs an advertisermay

    have today

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    Why?

    86%

    70%

    20+% 22%http://www.plazzza.be

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    Just how bigis the

    mobile market?

    Why?

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    Why?

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    Mobile Marketing

    What?

    Why? how big?

    how useful?

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    Mobiles

    reachwhereother media dont

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    Mobiles reachin

    waysothermedia dont

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    Mobiles are a

    reboundmedium

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    The mobile 5 Ps

    WHY?

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    http://www.afom.fr

    Why?

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    Why? Potential (&limits)

    Perceived values: Practical

    Safety

    Freedom

    Reach - SMS marketing

    opening rate:

    recall rate :

    Growing op-in database :

    Contextual by nature

    Viral by nature

    LBS

    = 92%

    = 60% vs 15%

    = 12M / 3.5 M

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    SMS marketing:

    MSG

    isread

    isreadwn 1 hr

    ispassed on

    isanswered

    CTA

    Visit web site

    Visit POS

    Buyproduct

    4 to 17%

    94%

    8 to 27%

    4 to 15%

    23%

    6 to 19% 83%

    94%

    83%

    23%

    8-27%

    6-19%

    4-15%

    4-17%

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    Why?

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    Mobile Marketing

    What?

    Why?How?

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    How?

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    How? Mobile tools

    Mobileadvertisingcantakesever

    alforms:

    SMS SMS+

    MMS MMS+ Mobile site

    Mobile App

    Mobile widget

    Hyperlinks

    Flash movies

    Banners

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    How?

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    How?

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    How?

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    How?

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    How? Mobile tools

    Mobileadvertisingcantakesever

    alforms:

    SMS SMS+

    MMS MMS+ Hyperlinks

    Flash movies

    Banners

    Mobile site

    Mobile App

    Mobile widget

    It canbedeployed indifferentways:

    Operator portal

    Mobile portal

    Off-line media On-line non mobile

    media

    It can use

    severalstrategies: Push

    Pull

    Service

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    How?

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    ImageBrandingWeb site

    Portal

    Banner

    DMAcquisition

    Satisfaction

    Loyalty building

    SMS campaign

    MMS campaign

    Couponing

    CRMSatisfactionConfirmation

    Alert

    Community

    SalesPromotionProductinfo

    Contests

    M-commerceRetailMobile sales site

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    SMS Push

    SMS Pull

    MMS Push

    Product launch

    Events

    Confirmation

    Alert

    M-ticket

    Product Info

    Promotion

    M-coupon

    SMS Pull/+

    MMS Pull/+

    Games

    EventsInfo request

    Games

    Contests

    Customisation

    Mobile Web Product info Order follow-up

    Teasing

    M-coupon

    Promotional

    LBSPromotion

    POS localisation

    Local remindersEvent info

    How?

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    Mobile Marketing

    What?

    Why?How?

    Limits?

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    Mobile Marketing

    What?

    Why?How?

    Limits?

    Users expectations

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    SoNonintrusive

    Added value

    KIS&A

    Complementary

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    Permission Marketing

    Opt-in based

    Pull SMS

    Pull call

    (m-)website registration

    Data collection method

    Existent provider-client contract

    Impersonal moral person

    Nonintrusive

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    Permission Marketing

    Opt-in based:

    Pralable

    Libre

    Spcifique

    Inform

    (Belgian Law on Electronic Commerce 11/03/2003)

    Nonintrusive

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    Permission Marketing

    Opt-in based

    Opt-out

    [ Doubleopt-in ]

    Nonintrusive

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    Permission Marketing

    Each PUSH message willinclude:

    Identification:

    o Sender

    oOffer Message

    Control: Opt-out STOP

    Nonintrusive

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    Nonintrusive

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    Nonintrusive

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    KIS&A

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    KIS&A

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    Mobile Marketing

    What?

    Why?How?

    Limits?

    Users expectations

    Ecosystem

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    Advertiser

    Sets goals

    Liaises

    Promotes

    Animates

    FacilitatorsCom agency

    Suggests m-campaign

    Coordinates

    Integrates

    M-agency

    Works out the campaign

    Runs the campaign

    ConnectionAgregators

    Run admin + technical +

    commercial interface

    M-operators

    User education

    Implement

    evolution

    Bill users &

    rewardadvertisers

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    Advertiser

    Sets goals

    Liaises

    Promotes

    Animates

    FacilitatorsCom agency

    Suggests m-campaign

    Coordinates

    Integrates

    M-agency

    Works out the campaign

    Runs the campaign

    ConnectionAgregators

    Run admin + technical +

    commercial interface

    M-operators

    User education

    Implement

    evolution

    Bill users &

    rewardadvertisers

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    Mobile Marketing

    What?

    Why?How?

    Limits?

    Users expectations

    Ecosystem

    Campaignset-up

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    Prepare

    1.Mobility

    brief:

    Goal +CTA

    2. Facilitatorselection

    3. Definition:

    - Mobile AV

    - Law & ethics

    - Economic model

    - Lifespan

    Implement

    1.

    Deployment

    2.

    Admincoordination

    3.

    Technicalcoordination

    Launch

    1.M-servicepromotion

    2.

    M-serviceanimation

    3.

    M-serviceupdating

    E

    V

    A

    L

    U

    A

    T

    E

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    Prepare

    1.Mobility

    brief:

    Goal +CTA

    2. Facilitatorselection

    3. Definition:

    - Mobile AV

    - Law & ethics

    - Economic model

    - Lifespan

    Implement

    1.

    Deployment

    2.

    Admincoordination

    3.

    Technicalcoordination

    Launch

    1.M-servicepromotion

    2.

    M-serviceanimation

    3.

    M-serviceupdating

    E

    V

    A

    L

    U

    A

    T

    E

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    Mobile Marketing

    Users expectations

    Ecosystem

    Campaignset-up

    Marketreadability

    What?

    Why?How?

    Limits?

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    GSM GPRS SMS MT UMTS

    2.5G PDA c HTML i Mode

    push SMS MO MMS+ pullHSDPA BlackberryMTTDoCoMo

    Audiotag 3G WAP OFF Portal

    PlazZza ShortCodes ARPU

    QRbar codes Tagattitude LBS

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    Mobile Marketing

    What?

    Why?How?

    Limits?

    Users expectations

    Ecosystem

    Campaignset-up

    Marketreadability Format compatibility

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    M bil M k i

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    Mobile Marketing

    What?

    Why?How?

    Limits?

    Future?

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    the ultimate Web 2.0tool ?

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