LIVE DEMO - Use Duetto to Drive RevPAR

Book your future.

Use Duetto to Drive RevPAR

Chris KnotheSenior Solutions Engineer

Duetto delivers cloud-based revenue strategy to hotels, allowing them to maximize profits through actionable data to better manage pricing, revenue and business mix decisions.

Past Experience:

| 1998-2001: Raffles Hotel Vier Jahreszeiten, Hamburg, Germany

| 2001-2005: The Peninsula New York

| 2005-2006: Mandarin Oriental Hong Kong

| 2006-2007: The Carlyle New York

| 2007-2008: Rosewood Little Dix Bay, BVI

| 2008-2012: The Carlyle New York (DORM)

| 2012-2013: Greenwich Hospitality Group (Reg DORM)

| 2013-2014: The Pierre Hotel, New York (DORM)

| 2014: Duetto (Solutions Engineer)

Introduction – Chris Knothe

Why Duetto?

| Founded by leaders in hospitality and technology| Patrick Bosworth & Marco Benvenuti

(Wynn Resorts)

| Craig Weissman (salesforce.com)

| Marquee investors| Lee Pillsbury (Thayer), Barry Sternlicht

(Starwood), Rich Barton (Expedia), Marc Benioff & Parker Harris (salesforce.com)

Driving Innovation

Duetto Solution: Big Data = Better Data

Reviews & Social Media

Competitor Pricing Data

Booking & Reservation Data

Web Shopping Regrets & Denials

Weather

Air Traffic

Traditional Revenue Management

Traditional Revenue Management

BAR Pricing = Lost Opportunity

8

BAR 2$200

BAR 1$100

Retail/ Transient Rate Code: BAR

15%

With BAR Pricing comes static:| Room Type Differentials| Discounts/ Offers

45% Occupancy75%

BAR 3$300

Take Back Control – Open Pricing

| Independently price every single segment, offer and room type

| Maximize revenue over high demand and need periods

| Keep all channels open and benefit from the “billboard effect”

Traditional Pricing

Day 1 Day 2 Day 3 Day 4

$100

$150

$400

$200

CAPACITY

AAAPromo Rate

10%20%

✔✔

AAAPromo Rate

10%20%

✔✔

✖ AAAPromo Rate

10%20%✖

AAAPromo Rate

10%20%

✔✖

Open Pricing


$100

$150

$400

$200

CAPACITY

AAAPromo Rate

10%20%

✔✔

AAAPromo Rate

10%20%

✔✔

AAAPromo Rate

10%20%

AAAPromo Rate

10%20%

2%✔2%✔

5%✔

10%✔

Room Types


$100

$150

$400

$200

CAPACITY

SuiteKing BedDouble

+$100+$50

+$0+$75

Loyalty Rates

| Shift business from WHOs & OTAs to brand.com by offering fenced rates to all guests who book direct

| Offer specific loyalty rates based on customer lifetime value including non-room revenue spend

| Track shopping details of your loyal customers to better understand their behavior through regrets and denials

Built in the CloudREMAP DATA

WITH NO RESETS

RAPIDDEPLOYMENT

SEAMLESSUPGRADES

NO SYSTEMMAINTENANCE

ZERODOWNTIME

DATASECURITY

RAPIDINNOVATION

ACCESS ANYWHERE & ANYTIME

NO HARDWARE

RegionalOffice

Owner Hotel Brand

PropertyManagement

Collaborate Across the Hotel

16

Operations

Sales &Marketing Distribution

RevenueManagement

Proactively manage your business

No rateshop data

UnmappedCodes

UnusualBooking

Deviation

Market RateChange

UnusualPick-Up

DeviationRate BookedBelow Min.

CompetitorRate

Change

High BlockPick-Up

Regret& DenialsDeviation

RM

S&MGM

Res

Smart Alerts

Customer Success

Deep Revenue Management Experience(average 10+ years of experience)

PRE-SALES CONTRACT

EXPANSION

SUPPORT ONBOARDING

DEPLOYMENTNew Property

Onboarding Consulting

New Feature Training

Troubleshooting & Tips

Ongoing Checkpoints

Systems Configuration ConsultingDedicated Deployment and CS Manager Team

Full Implementation Services

Data Validation

Dedicated CS Account

Customized Training

Ongoing Support

Customer Success Cycle

The Duetto Platform

Key Takeaways

| Better more actionable data: Regrets and denials

| Flexibility and control: Individually yield all segments, rate codes and room types

| Smarter tools: Group Management and Smart Alerts

| Unique Cloud Architecture for rapid innovation and real time data

| Unparalleled support: Customer success team all former revenue manager

Questions?If you would like a deeper dive into GameChanger's features, please

email [email protected]

LIVE DEMO - Use Duetto to Drive RevPAR

Technology

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