LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select...

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LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The BlankQuestion Under training and development plan, the form is to be prepared in ________ form.

Correct Answer Duplicate

Your Answer Structured

True/FalseQuestion Collecting bargainig is an institutional process for solving problems arising directly out of

employee-worker relationshipsCorrect Answer False

Your Answer True

Select The BlankQuestion The process of analysing jobs from which job descriptions are developed are called

________.Correct Answer Job Analysis

Your Answer Job Analysis

Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management participation in

trade unionsCorrect Answer The union should be well organised with sounds rules , the coverage of items for

discussion & participation should be pre -set , both parties should have implicit faith ininformation supplied by the other

Your Answer The union should be well organised with sounds rules , the coverage of items fordiscussion & participation should be pre -set , both parties should have implicit faith ininformation supplied by the other

Match The FollowingQuestion Correct Answer Your Answer

The monitoring stage The firm checks the new systemagainst strategy.

The firm checks the new systemagainst strategy.

The clarification stage The firm identifies and confirmsthe overall business direction.

The firm identifies and confirmsthe overall business direction.

The assessment stage The firm calculates the cost ofinvestment on the human capitaland the value placed byemployees on this investment.

The firm calculates the cost ofinvestment on the human capitaland the value placed by employeeson this investment.

The design stage The firm plans the proposedchanges into practice.

The firm create programmes thatyield better returns on humancapital.

Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of

age or have served with the company for 10 years.Correct Answer 40

Your Answer 45

2

True/FalseQuestion Federations & unions constitute not only a part of organisations but also an important

and crucial wing of themCorrect Answer True

Your Answer True

True/FalseQuestion Employees at present need more freedom & autonomy in doing the work

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear fruit, such

type of efforts & the consequent results may be called as -Correct Answer Blue Moon lighting

Your Answer Blue Moon lighting

Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and willing ability to

change, what sort of role does human resource personnel critically need to take on?Correct Answer As strategic business partner

Your Answer As pro-active functional partner

Multiple Choice Single AnswerQuestion Which pay is one of the most crucial pay given to the employee & also shown in the pay

structure.Correct Answer Performance

Your Answer Strategic

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?

Correct Answer It is used as a management tool. , It is used to enhance strategic feedback and learningcurves. , It is used to clarify & translate vision & strategy

Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , Itis used to enhance strategic feedback and learning curves.

Select The BlankQuestion ________ leads to conflict between various departments is a functional organisation

Correct Answer The lack of appreciation for the constraints of other department

Your Answer High degree of autonomy

Multiple Choice Multiple AnswerQuestion Name of the various HRD score card:

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Correct Answer HRD systems maturity score , Competency score , HRD competencies systems maturityscore

Your Answer HRD systems maturity score , HRD competencies systems maturity score , HRD socialcard

True/FalseQuestion The modern HR function has HRD at its core.

Correct Answer True

Your Answer True

Select The BlankQuestion 360 -Degree Feedback enhances the quality of ________ decisions.

Correct Answer HR

Your Answer HRD

True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong direction.

Correct Answer True

Your Answer True

True/FalseQuestion In the Grid Seminars, stress is laid on teaching.

Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-

Correct Answer Rapport building , Exploration , Action Planning

Your Answer Rapport building , Exploration , Action Planning

Multiple Choice Single AnswerQuestion One of the importance of HRD is

Correct Answer Role clarity

Your Answer Role clarity

Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills requirement,

conditions of work etc.Correct Answer Job analysis

Your Answer Job enlargement

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True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975 in Larsen &

Toubro (L & T).Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion The TQM philosophy was evolved or theorised by -

Correct Answer Demming

Your Answer Demming

Multiple Choice Multiple AnswerQuestion What were the features of globalization in the Indian content?

Correct Answer Expansion of business globally , Global market accessability , Global orientation oforganisational structure

Your Answer Expansion of business globally , Global market accessability , Global orientation oforganisational structure

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off

periodCorrect Answer 0.5

Your Answer 0.3

Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong

direction.Correct Answer Leader

Your Answer Clerk

Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially form the

basis for palcement, transfer and rotation?Correct Answer Career path model

Your Answer Career path model

Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?

Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry canbe brought in, giving an organisation an edge over its rivals. , Proven systems can beimplemented with minimal modification

Your Answer It is readily transferable , New practices, earlier implemented in an entire industry canbe brought in, giving an organisation an edge over its rivals. , Proven systems can beimplemented with minimal modification

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True/FalseQuestion Organisations presently are taking measures to satisfy the workers through various

methods including the schemes of worker & participation in managementCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit simultaneously

with that of the original job?Correct Answer Moon-lighting

Your Answer Dual career grouping

Multiple Choice Multiple AnswerQuestion Name the two facters which lead people to work:

Correct Answer Economic , Motivation

Your Answer Organising , Motivation

Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can achieve good results despite

the difficulties inherent in the potential appraisal:Correct Answer Creative imagination , Sense of reality , Effective leadership

Your Answer Creative imagination , Sense of reality , Effective sensibility

Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus on

Correct Answer Value-adding HRD

Your Answer Value-adding HRD

Multiple Choice Multiple AnswerQuestion A culture having which factors as its bed rocks is highly suitable for 360 degree

appraisal.Correct Answer Openness , Authenticity , Confrontation

Your Answer Openness , Authenticity , Confrontation

Select The BlankQuestion The problem and challenges of continous improvement can be effectively tackled by

taking advantage of ________.Correct Answer Synergy of teams

Your Answer Training

Multiple Choice Multiple AnswerQuestion What are the preparations to be done during pre-interview session by the employer

about the employee.-

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Correct Answer Background , Training , Experience

Your Answer Background , Training , Experience

Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of

job evaluation should be selected.Correct Answer method

Your Answer method

Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in the United States in the

early -Correct Answer 1920's

Your Answer 1920's

Select The BlankQuestion People take ________ supportively and use it for development.

Correct Answer Feedback

Your Answer Feedback

Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of

natural resources are not considered valid reasons for closure as there are ________Correct Answer avoidable circumstances

Your Answer avoidable circumstances

True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population

(world) lives in abolute povertyCorrect Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try to benefit from

the same?Correct Answer The candidate is desirous to be better , The candidate has an attitude for healthy

competition , The candidate is desirous of knowing himself through the eyes of others.Your Answer The candidate is desirous to be better , The candidate is desirous of knowing himself

through the eyes of others. , The candidate analyzes the data.

Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this grade

would remain there only for ________ yearsCorrect Answer two

Your Answer two

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True/FalseQuestion The HRD programmes fail due to poverty, social injustice.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the right moment of

timeCorrect Answer Action

Your Answer Reaction

Multiple Choice Multiple AnswerQuestion Name the various Organisational effectiveness dimensions.

Correct Answer Higher productivity , Cost reduction , More profit

Your Answer Higher productivity , Cost reduction , More profit

HRM ASSGN : 3: SHAGUN

True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the

same form as for product & market portfolio.Correct Answer False

Your Answer True

True/FalseQuestion HRD audit can also be used against the HRD department

Correct Answer True

Your Answer False

Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRD

Correct Answer Realistic employee development , Measurable employee development , Wellcosted employee development

Your Answer Realistic employee development , Measurable employee development , Wellcosted employee development , Under costed employee development

Select The BlankQuestion ________ means every employee is an active participant in goal attainment.

Correct Answer Employee involerment

Your Answer Employee involerment

True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all

assessors.

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Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Under orientation programmes, some very important issues discussed and

clarified are :Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to

provide feedback?Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are the

participants?Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any

Organisation could last about ________.Correct Answer One & half to about 3 months

Your Answer One & half to about 3 months

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect

Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.

Your Answer Disharmony in individual & organisational goal balance.

Select The BlankQuestion In a re-engineering programme, when a process changes so does the

________ of the concerned employee.Correct Answer job profile

Your Answer job profile

Multiple Choice Single AnswerQuestion Name the process which is continous and stops only when the organisation

ceases to existCorrect Answer Hiring

Your Answer Hiring

Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________

Correct Answer democratic principle

Your Answer political consiiderations

Multiple Choice Single AnswerQuestion Name one of the drawbacks that can take place while designing the form-

Correct Answer The rating scale are ambiguous

Your Answer The rating scales of the employee

Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in India

Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious tolerance

Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarateeconomic development , People to practice religious tolerance

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Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals which may

be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders

Your Answer Cost effectiveness , Satisfied customers , Satisfied stockholders

Multiple Choice Single AnswerQuestion If supply of labour is higher than demand, which factor would be relatively

low?Correct Answer Wage

Your Answer Wage

Multiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils (as formed by the

Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account & Consumer

Your Answer manufactures of commerce , cost account & Consumer , various ministeries ,employess organisations

Multiple Choice Single AnswerQuestion How would human resource management be used as a business development

tool?Correct Answer Infusing professionalism & dynamism

Your Answer By building relationship networks.

True/FalseQuestion Workers and trade unions never praticipate in the management of human

resourcesCorrect Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time consuming.

Correct Answer Ranking

Your Answer Ranking

Multiple Choice Single AnswerQuestion In the same organisation, with the new policy, what is the policy if the

assessor is transferred from his/her job after Feb.Correct Answer He/She will complete the appraisal of those reporting to him/her & proceed on

transferYour Answer The appraisal will be done by the new incumbent in the position as at 31st

Aug.Multiple Choice Multiple AnswerQuestion While planning for surplus, the following are the options:

Correct Answer Reduce work hours , Redesign the jobs , Reassign the jobs

Your Answer Increase work hours , Redesign the jobs , Reassign the jobs

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long

training etc is a good mechanism of career planning

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Your Answer True

Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the

following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good performance

appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good performance

appraisal system , Training to managersTrue/FalseQuestion Human resource management is responsible for getting the best people,

training and providing mechanism.Correct Answer True

Your Answer True

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an

organisation.Correct Answer Culture

Your Answer Culture

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional competence?

Correct Answer They would like to remain expert rather than become general managers ,They consider managerial and administrative responsibilities as avoidableirritants , Primary interest in functional work

Your Answer Primary interest in functional work , Such individuals start a new business,less for making money than for creating product that could be identified astheirs , They would like to remain expert rather than become generalmanagers

Multiple Choice Multiple AnswerQuestion Ranking system measures each job in comparison with other jobs in terms of

the relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line of

authority , Probability & consequences of errorsYour Answer Supervision & leadership , Leadership & management , Co-operation &

association outside the line of authoritySelect The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by

many employers.Correct Answer Recruitment

Your Answer Recruitment

Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties, responsibilities

and conditions of job.Correct Answer Job discription

Your Answer Job discription


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Simple act of comparision &learning for organisationalimprovement

Benchmarking Benchmarking

The Malcolm Bridge NationalQuality Award

Xerox (1989) Xerox (1989)

Japanese firms had ling beenbenchmarking other companies,many of them American

Ohirata (1994) Ohirata (1994)

An efficient plant layout & a goodmenchmark

Ford Motors Ford Motors

Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Work Planning' that is component

systems of HRD:Correct Answer Performance appraisal , Role analysis , Contextual analysis

Your Answer Potential appraisals , Performance appraisal , Role analysis

Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a location

rather than to work is essentially termed :Correct Answer Search for security

Your Answer Search for security

Select The BlankQuestion ________ should reinforce positive behaviour.



True/FalseQuestion Trade union is a group of two people who come to strengthen their bargaining

position.Correct Answer False

Your Answer False

Select The BlankQuestion For closure government permission is required at least ________ days before

the intended closureCorrect Answer 90

Your Answer 30

Multiple Choice Multiple AnswerQuestion What are the key components of a Business Process Re-engineering

Programme?Correct Answer Customer Satisfaction , Service delivery , Product development

Your Answer Benchmarking , Customer Satisfaction , Service delivery , Productdevelopment

Multiple Choice Single AnswerQuestion What is the percentage change in allocation for such a sector over the

preceeding years allocation?Correct Answer 0.5

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Your Answer 0.3

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in

a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , it does not recognise the human

side human side to mgmt side to side to mgt of human resources , people arenot owened by the organisation

Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directs

resources from applicants to a centralised employment response centre.Correct Answer EMS

Your Answer EMS

Select The BlankQuestion ________ is route to be followed in order to realise vision and overall

purpose.Correct Answer Strategy

Your Answer Strategy

Multiple Choice Multiple AnswerQuestion Job performance refers to :-

Correct Answer The actual achievements compaired with the objectives of the job.

Your Answer Successful completion of an assigned task contributing to the organisationgoals. , The actual achievements compaired with the objectives of the job. ,The actual achievements of the individual compaired with the target /expectations.

Multiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?

Correct Answer Openness to feedback , Developmental attitude

Your Answer Openness to feedback , Developmental attitude , Closeness to Feedback ,Organisational attitude

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human

resources planCorrect Answer Recruitment

Your Answer Development


Manpower planning method. Long range estimates ofvacancies.

Long range estimates of vacancies.

Step involved in manpowerplanning

Selecting adequate source ofrecruitment.


Name the three types of forecast Economic, employee market, co'ssales expansion forecasts.

Long, short and medium forecasts.

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Limitation of manpower planning. Inaccuracy. Inaccuracy.

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are

very important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first

performance appraisalYour Answer The first promotion , Successfully completed asignment , The first

performance appraisalTrue/FalseQuestion Long range planning are beyond eight years


Your Answer False

Multiple Choice Single AnswerQuestion There are several ways in which human resource management can strengthen

relationships to accomplish organisational goals. What was one of the findingsfrom the survey of 1996 from some Indian Experiences?

Correct Answer An increasing number of human resources professionals have been included inthe top management.

Your Answer Building synergies across the organisation.

Multiple Choice Single Answer

Question

Which systems are more scientific in the organisations, as each individual will have an individual scorecard.

Correct Answer

Appraisal

Your Answer

Appraisal

True/False

Question

Majority of the disputes in industries are related to the problem of wages, salaries & benefits

Correct Answer

True

Your Answer

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True

Multiple Choice Multiple Answer

Question

What is Business Process Re-engineering?

Correct Answer

The ability of an organisation to step back & rethink the way it does business , Focus on all form businesscomponents: strategy, business process, people and technology. , Encouraging enterprenewal adaptationon capabilities with stress on innovative skills & collaborative decision-making

Your Answer

The ability of an organisation to step back & rethink the way it does business , Focus on all form businesscomponents: strategy, business process, people and technology.

True/False

Question

Organisations presently are taking measures to satisfy the workers through various methods including theschemes of worker & participation in management

Correct Answer

True

Your Answer

True


Question

In an organisation initiating career planning what modality would essentially form the basis for palcement,transfer and rotation?

Correct Answer

Career path model

Your Answer

Career path model

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Select The Blank

Question

Section ________ of the Industrial Disputes Act 1947 , states that an employer should only retrenchemployees who have been most recently hired.

Correct Answer

25-G

Your Answer

25-G


Question

Within the establishment stage of the career development cycle, what are very important occasions for ayoung employee?

Correct Answer

The first promotion , Successfully completed asignment , The first performance appraisal

Your Answer


True/False

Question

Performance development plan is set for the employee by his immediate boss.

Correct Answer

True

16

Your Answer

True


Question

Name the recruitment process which is said to be a costly affair

Correct Answer

External

Your Answer

External


Question

What does a Supervisory Skill Level Survey entaial?

Correct Answer

Method of measuring training needs of a Co's supervisors through well designed psychometric tests

Your Answer



Question

17

Name the three performance counselling phase.-

Correct Answer

Action Planning , Rapport building , Exploration

Your Answer

Rapport building , Exploration , Action Planning

True/False

Question

The Asian Institute of Management have introduced a unique course called "Managerial Walkabout". Theidea of the course came from Prof. M. Gibbons of Simon Fraser University, British Columbia.

Correct Answer

True

Your Answer

False

Select The Blank

Question

The ________ provide resources to approved employment schemes in the organised & marginised sectors

Correct Answer

Employment Generation Fund

Your Answer


18


Question

What are the objectives of inspection?

Correct Answer

Removing defects , Consumer satisfaction , Quality product

Your Answer



Question

What includes in Salary Survey ?

Correct Answer

Inflation indicators , Salary budget averages , Average salaries

Your Answer

Average Compensation , Inflation indicators , Average salaries


Question

What are the published literature of the company which help in assessing the strengths and weakness ofHRD

Correct Answer

Manual reports , Marked Handouts , Personal Manual

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Your Answer

Newspaper , Manual reports , Marked Handouts


Question

In an employees organisation the flow of decisions from the President / Secretary & Craft / Unit level Unionflow to -

Correct Answer

General body of Members of employees organisations

Your Answer


Select The Blank

Question

In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up bymore than ________

Correct Answer

0.5

Your Answer

0.59


20

Question

According to Gurucharan Das what should Indian companies focus its effort to emerge winners in the lightof the liberalization & globalization?

Correct Answer

Be able to capitalize on global trade , Not ignore quality , Product development

Your Answer

Diversity rather than focus on a single area of competence , Be able to capitalize on global trade , Notignore quality

True/False

Question

Through consumers participation in management, consumer will lose their rights through served technique

Correct Answer

False

Your Answer

False

True/False

Question

Organizations gear most of their management succession activities to the immediate past.

Correct Answer

False

Your Answer

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True

Select The Blank

Question

Large recruitment ________ problematic and vice-versa.

Correct Answer

Less

Your Answer

More

Select The Blank

Question

Union leaders at different levels & at federatoins are elected on ________

Correct Answer

democratic principle

Your Answer



Question

When one's financial & social position is almost entirely determined by the second occupation, the extent ofsecond jobbing may be known as :

22

Correct Answer

Full Moon Lighting

Your Answer

Quarter Moon lighting

Match The Following

Question

Correct Answer

Your Answer

Feedback

It should be data-based and not impressionistic


Rapport building

In this case there is a climate of acceptance & warmth


Exploration

In this case, the employee should appreciate his strengths & weakness.


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Action Planning

In this case, the interview should end with specific plans of action for the development of the employee.


Select The Blank

Question

For closure government permission is required at least ________ days before the intended closure

Correct Answer

90

Your Answer

90


Question

Women employees presently restrict / limit their career to selected jobs & organisations. But, they will soonbe ready to take up all types of jobs in different types of organisations. This phenomenon is known as -

Correct Answer

Dual career group

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Your Answer

Boundrylessness career group

True/False

Question

Employees feel frustrated due to low specialisation in the work

Correct Answer

True

Your Answer

True

True/False

Question

HRD audit can also be used against the HRD department

Correct Answer

True

Your Answer

True

True/False

Question

25

Under point method, common factors to all the jobs are identified.

Correct Answer

True

Your Answer

True


Question

What are the casues for unsound functioning of Indian Tarde unions?

Correct Answer

Multilpe unions , Category wise unions , Intra & inter union rivalry

Your Answer

Multilpe unions , Intra & inter union rivalry , Over membership


Question

Performance Appraisal directly affects the interpersonal relations which are really delicate and difficult tomaintain, because of heterogenity in the nature of human beings. It is necessary to follow certain principleslike:

Correct Answer

Appraise on the basis of representative information , Appraise on the basis of sufficient information ,Appraise on the basis of relevant information

Your Answer

Appraise on the basis of sufficient information , Appraise on the basis of relevant information

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Select The Blank

Question

In no phase of business life is ________ as important as in making promotion decesions.

Correct Answer

Integrity

Your Answer

Growth

Select The Blank

Question

The job evaluation programme once installed must be continued on a ________ basis.

Correct Answer

permanent

Your Answer

permanent


Question

360 - Degree Appraisal is to get a broad assessment of an individual from different sources, followingfactors need to be watched at this stage -

Correct Answer

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Individual learning , Organisational learning , Improved Individual behaviour

Your Answer


Select The Blank

Question

________ is the pay which the employee gets based on his performance in the company as per his set roleand responsibilities.

Correct Answer

Merit Pay

Your Answer

Compensation

True/False

Question

Employee's organisations in India have their impact on various aspects, policies pertaining to humanresources management of various industries

Correct Answer

True

Your Answer

True

28


Question

Motorola developed an index, Individual Dignity Entitlement based on following questions :

Correct Answer

Do you have a substantive job that contributes to the success of Motorola? , Do you have a career plan andis it exciting, achievable and being acted on? , Do you have on-the-job behaviours and the knowledge baseto be successful?

Your Answer



Question

Name the person who suggested the new concept which takes into account various key factors that will tellthe overall performance of a job.

Correct Answer

Elliot Jecques

Your Answer

Fred Luthas

Select The Blank

Question

For closure , every worker is to be compensated with ________ average pay for every year of service

completed

29

Correct Answer

15 days

Your Answer

15 days


Question

Almost all organisations train employees either in their own training colleges or in the training colleges ofother organisations. Employees may spend many years at various educational institutes before joining theirorganisation as employees, which may extend upto -

Correct Answer

15 years

Your Answer

5 years

Match The Following

Question

Correct Answer

Your Answer

"Working on your liabilities"

Life long mission

Life long mission

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Assignment to some important task force or committee

Offsetting Plateauing effect


Need-opportunity Alignment

Crucial role played by HRD


Continued self development

A leadership quality



Question

Name the three important components in aligning business strategy with HR practice:

Correct Answer

Business Strategy , Human Resource Practices , Organisational Capabilities

31

Your Answer



Question

When do managers lose faith in the fairness of the top management.

Correct Answer

Promoting from outside

Your Answer



Question

Name the situation where a person takes the necessary steps at the right moment of time

Correct Answer

Action

Your Answer

Action

Select The Blank

Question

A dynamic and everchanging environment calls for a shift in approach from ________ human resource

32

management to a proactive and innovative one.

Correct Answer

reactive

Your Answer

reactive


Question

When was the act of absorbing & incorporating the best contemporary practices relevant to the companiesneeds & by whom?

Correct Answer

Xerox (mid 70's)

Your Answer

Xerox (mid 60's)

HRM ASSIG

Multiple Choice Multiple AnswerQuestion What includes in Salary Survey ?

Correct Answer Salary budget averages , Average salaries , Inflation indicators

Your Answer Inflation indicators , Salary budget averages , Average salaries

Multiple Choice Single AnswerQuestion Under phase 5, what is it that is conducted for two days or more depending

on the number of participantsCorrect Answer Workshop

Your Answer Follow-up

Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?

Correct Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance withdesired standards.

Your Answer Improvement in minimizing wastages. , An effective inspection & controlsystem. , Conformance with desired standards.


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Question While Trade Unions have their own approach to the problem; what is therole played by management in fostering a close understanding betweeneach other?

Correct Answer It's own approach to problem solving technique

Your Answer Open - ended discussion

Multiple Choice Multiple AnswerQuestion Training of appraisee can primarily address issues like -

Correct Answer How to process the data , How to identify the areas for personaldevelopment , How to chart out action

Your Answer How to process the data , How to identify the areas for personaldevelopment , How to chart out action

Multiple Choice Single AnswerQuestion What was the total budgetory allocation made towards education as a

vehicle for social transformate on by the then Minister of Finance, YashwantSinha in the 1998 budge?

Correct Answer Rs 70,470 million

Your Answer Rs 70,470 million

Multiple Choice Multiple AnswerQuestion List the basic managerial skills:

Correct Answer To supervise , To stimulate , To motivate

Your Answer To supervise , To motivate , To control

True/FalseQuestion The functioning of federations and unions has its impact on human

resources management of varios industries & organisationCorrect Answer True

Your Answer True

Select The BlankQuestion ________ is the example of the balanced score card applications in some

companies.Correct Answer AT & T

Your Answer Siemens

Multiple Choice Multiple AnswerQuestion What are the features of a managerial walkabouts in the Corporate Sector?

Correct Answer The Manager is made completely free from all other corporateresponsibilities , He is full-time on the walkabout , It could mean limitedresources being given to a manager to work on.

Your Answer The Manager is made completely free from all other corporateresponsibilities , He is given full freedom & cannot be restrained bycorporate policy.

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during

the lay off periodCorrect Answer 0.5

Your Answer 0.5


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Question During the pre-reform period what was the industrial growth during the1950-60 period essentially

Correct Answer 7% to 9%

Your Answer 6.5% to 8.0%

Select The BlankQuestion In no phase of business life is ________ as important as in making

promotion decesions.Correct Answer Integrity

Your Answer Innovation

True/FalseQuestion Employee's organisations in India have their impact on various aspects,

policies pertaining to human resources management of various industriesCorrect Answer True

Your Answer True


Correct Answer True

Your Answer False

Multiple Choice Multiple AnswerQuestion Mention certain weaknesses under the gerading method:

Correct Answer It is difficult to write grade description , It oversimplifies sharp differencesbetween different jobs & different grades , It is considered to be lesssubjective

Your Answer It is considered to be less subjective , It is difficult to write grade description, It oversimplifies sharp differences between different jobs & differentgrades

True/FalseQuestion Counselling involves a one to one discussion between the participant and

administrator.Correct Answer True

Your Answer True

True/FalseQuestion The relationship between good HR practices and organisational effectiveness

is very simple.Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion Which kind of appraisal done seperately will provide feedback on the

potential of these managers.Correct Answer Potential appraisal

Your Answer Managerial appraisal

Multiple Choice Single AnswerQuestion Name the recruitment process which is said to be a costly affair

35

Correct Answer External

Your Answer External


Job analysis It is one of the job evaluationprocess which finds out relevantfacts.

It is one of the job evaluationprocess which finds out relevantfacts.

Non-quantitative job evaluationcategory.

Simple ranking and grading arepalced under such category.


Quantitative job evaluation Point system and factorcomparison methods are placedunder such category.


The beneficiaries to businessfirms by job evaluation

It enables Cos. to get data in localwage surveys to establish jobclassification.


Select The BlankQuestion Section ________ of the Industrial Disputes Act 1947 , states that an

employer should only retrench employees who have been most recentlyhired.

Correct Answer 25-G

Your Answer 25-D

True/FalseQuestion Human resource Audit is full-fledged methodology to bring about a change.


Your Answer True

Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially

form the basis for palcement, transfer and rotation?Correct Answer Career path model

Your Answer Development grade model

Multiple Choice Single AnswerQuestion In resent times, which department and head of the same usually initiates

the manpower plan.Correct Answer HR department

Your Answer HR department

Select The BlankQuestion ________ system stresses on discipline and there is simplicity in the form.

Correct Answer Merit rating

Your Answer Point rating

Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.

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Correct Answer Explicit subsidies

Your Answer Explicit subsidies



Your Answer Goals


clarified are :Correct Answer Who are going to provide feedback? , Purpose of 360 Degree Feedback ,

Who analyzes the data?Your Answer Who analyzes the data? , Who are going to provide feedback? , Who are the

participants?Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-



Multiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what

employees experienced?Correct Answer Schneider

Your Answer Schneider

Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic policy at the

global levelCorrect Answer to integrate the Indian economy with the world economy,

Your Answer to envisage a decontrolled business environment where free market forceswould be given more freedom to operate



Your Answer EMS

True/FalseQuestion Organizations gear most of their management succession activities to the

immediate past.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion What are the casues for unsound functioning of Indian Tarde unions?

Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalry

Your Answer Multilpe unions , Intra & inter union rivalry , Over membership

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Select The BlankQuestion Stephen Knauf defined HRA as " the measurement & ________ of Human

organisational inputs such as recruitment , training experience &commitment

Correct Answer Qualification

Your Answer Accounting

Multiple Choice Multiple AnswerQuestion There are companies where the HR department lists out the raters by

choosing randomly from the participant's list of work related employees.Each rater receives an envelop having the following :-

Correct Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator

Your Answer Letter from the administrator , Letter from the participant solicitingfeedback , Letter from the monitors


Dr. George S. Odiorne HR portfolio matrix (classificationQuadrants)

HR portfolio matrix (classificationQuadrants)

Dr. Blake and Mouton Grid Seminars Managerial Walkover

The Interview Methos In the absence of appraisalsystem

Supervisory Skill Level Survey

The Questionnaire Method A large target group In the absence of appraisal system

Multiple Choice Multiple AnswerQuestion A key HR role in the firm will be multidisciplinary consulting around -

Correct Answer Individual , Team , Business unit

Your Answer Individual , Team , Business unit

Select The BlankQuestion The job evaluation programme once installed must be continued on a

________ basis.Correct Answer permanent

Your Answer permanent

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that

in order to cleen its fiscal dificult ina few year, India needs to out downabout 50% of subsidies in ________ goods since it yields only 10% returns

Correct Answer Non-merit

Your Answer Non-merit

True/FalseQuestion Federation & unions at few levels are managed on the lines of management

of a political bodyCorrect Answer False

Your Answer False


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Question In which approach towards training and development stress is to be givenon learning rather than on teaching?

Correct Answer Agricultural approach

Your Answer SSL Technology

True/FalseQuestion Factor comparison system consists of selection of key jobs.

Correct Answer True

Your Answer False

Multiple Choice Single AnswerQuestion Name one of the steps to design a performance appraisal plan.

Correct Answer Establish performance standards

Your Answer Establish performance standards

True/FalseQuestion Representatives of the consumers association besides the representatives of

employees & employers have to participate in the meeting of collectivebargaing

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?

Correct Answer It provides a benchmarkas to the performance of the quality system. , Itconstitutes a permanent record of the progress in achieving the goals ofquality. , It facilitates and encourages supplier quality certificationsystems.

Your Answer It acts as an appraisal system to gauge the performance of the TQMprocesses. , It constitutes a permanent record of the progress in achievingthe goals of quality. , It facilitates and encourages supplier qualitycertificationsystems.

My hr attempt 1

Multiple Choice Single AnswerQuestion When employees takes up other occupation & spend more or less 70% of

their time & resources for their business or industrial unit. Second jobactivity to this extent may be called as :

Correct Answer Three quarter Moon Lighting

Your Answer Three quarter Moon Lighting

True/FalseQuestion Under point method, common factors to all the jobs are identified.

Correct Answer True

Your Answer False

Select The BlankQuestion HRD means competence building, commitment building, and ________

building.

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Correct Answer culture

Your Answer culture

Multiple Choice Multiple AnswerQuestion What were the key components of the New Economic Policy?

Correct Answer Liberalisation , Privatization , Market friendly state

Your Answer Liberalisation , Privatization , Market friendly state

Multiple Choice Multiple AnswerQuestion What are the common job responsibilities of an executive?

Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish HouseJournal

Your Answer Co-ordinate Training Programme , Administrative Skills , Publish HouseJournal

Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the

employees organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about management

Your Answer Grievance handling about management

True/FalseQuestion Trade union is a group of two people who come to strengthen their

bargaining position.Correct Answer False

Your Answer False










Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are identified.

Correct Answer Point

Your Answer Factor comparison

Select The BlankQuestion Federation & union at all levels are managed on the lines of management of

________Correct Answer A political body

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Your Answer A political body

Select The BlankQuestion The ________ provide resources to approved employment schemes in the

organised & marginised sectorsCorrect Answer Employment Generation Fund

Your Answer Employment Generation Fund

Multiple Choice Single AnswerQuestion A programme that allows flexible entering & learning (the organisation)

times for the employees is known as -Correct Answer Flexitime

Your Answer Flexitime

Select The BlankQuestion In the interview method of training-need identification interviews must

clearly distinguish between immediate training needs to improve presentperformance & ________.

Correct Answer Development needs for growth

Your Answer Training needs to improve future performance.

Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Career System' that is component

system of HRD:Correct Answer Career planning , Career development , Potential appraisals

Your Answer Career planning , Career development

Multiple Choice Single AnswerQuestion Which systems are more scientific in the organisations, as each individual

will have an individual score card.Correct Answer Appraisal

Your Answer Appraisal




Multiple Choice Multiple AnswerQuestion Name the different types of compensations.

Correct Answer Commissions , Overtime pay , Stock options

Your Answer Commissions , Overtime pay , Stock options


training etc is a good mechanism of career planningCorrect Answer False

Your Answer True


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Question What are the action steps for effective Benchmarking?

Correct Answer Identifying the human resources related areas to be benchmarked. ,Prepare a report that documents the processes, functions, its extent &result areas , Understand why such a study is being conducted

Your Answer Identifying the human resources related areas to be benchmarked. ,Prepare a report that documents the processes, functions, its extent &result areas , Understand why such a study is being conducted

Select The BlankQuestion The ________ role is to ensure the deserving managers should get

appropriate opportunities for job Rotation.Correct Answer Reviewer

Your Answer Assessor

Multiple Choice Single AnswerQuestion What is the primary objective behind SSL?

Correct Answer To not only measure training supervisors by comparing their performancewith that of several thousand supervisors in other Cos.

Your Answer To not only measure training supervisors by comparing their performancewith that of several thousand supervisors in other Cos.

True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the

interest of all the parties envolved in the process of organisationCorrect Answer False

Your Answer True

Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is

sufficiently complete is that of the -Correct Answer Reviewer

Your Answer Reviewer

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the

HRDCorrect Answer Religious

Your Answer Religious

Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to opposition

by a few?Correct Answer trade union leader may feel thire influence decelerated among trade union

members , member may view thire movement weakend with the influenceof management , due to misunderstandings cropping up among leader &members

Your Answer trade union leader may feel thire influence decelerated among trade unionmembers , member may view thire movement weakend with the influenceof management , due to misunderstandings cropping up among leader &members

Multiple Choice Multiple AnswerQuestion Mention the objective of the potential appraisal.

Correct Answer To assess an individual in terms of the highest level of work. , To assist theorganisation in discharging its responsibility of selecting managers.

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Your Answer To assess an individual's sense of reality , To assess an individual's creativeimagination. , To assess an individual in terms of the highest level of work.

Select The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and

________.Correct Answer Obedience

Your Answer Obedience

Multiple Choice Single AnswerQuestion How many numbers of phases make up the process of the feedback?

Correct Answer 5

Your Answer 5

Multiple Choice Multiple AnswerQuestion Name the three phases of recruitment process:

Correct Answer Planning , Implementing , Evaluating

Your Answer Planning , Implementing , Screening

True/FalseQuestion It is technology who can provide competitive advantage to corporations.


Your Answer False

Multiple Choice Single AnswerQuestion Following a flexible working hours principle employees of one management

institute have to work from 8.30AM to 2.30PM i.e. six hours a day. What isthe first 2 hours at work established as where the employees may choosefor doing their class work?

Correct Answer Flexible band

Your Answer Flexible band



Your Answer False

Select The BlankQuestion Some organisations use ________ & committee management as techniques

of training & devlopment for flexitime systemsCorrect Answer Job rotation

Your Answer Job enrichment

True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no. of

managers work with wide range of other people, it becomes difficult for asingle manager to accurately assess their contribution.

Correct Answer True

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Your Answer True

Select The BlankQuestion ________ leads to conflict between various departments is a functional

organisationCorrect Answer The lack of appreciation for the constraints of other department

Your Answer Development of own specialised interests

Multiple Choice Multiple AnswerQuestion Western and Third World Studies of organisational excellence indicate major

keys to organisational excellence , those are -Correct Answer Mission , Goals , Policies

Your Answer Mission , Goals , Policies


Correct Answer HRD systems maturity score , Competency score , HRD competenciessystems maturity score

Your Answer HRD systems maturity score , Competency score

Multiple Choice Multiple AnswerQuestion Despite what problems faced, India managed to implement economic

restructing?Correct Answer inbalanced wealth distribution , inefficient services , clootic political scenario

Your Answer inbalanced wealth distribution , reduadont brueaoracy , clootic politicalscenario

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate people

Correct Answer Human Resourse Development

Your Answer Human Resourse Development

True/FalseQuestion Majority of the disputes in industries are related to the problem of wages,

salaries & benefitsCorrect Answer True

Your Answer True

Select The BlankQuestion A dynamic and everchanging environment calls for a shift in approach from

________ human resource management to a proactive and innovative one.Correct Answer reactive

Your Answer reactive

Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies

himself in several roles in the questionnaire like a -Correct Answer Superior , Subordinate , Colleague

Your Answer Colleague


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Question Now a days is one huge task which the HR managers does, i.e.:

Correct Answer Hiring

Your Answer Hiring



Your Answer democratic principle

True/FalseQuestion A strong framework of HRM policy and systems is essential for the

development and implementation of HRD strategy.Correct Answer True

Your Answer True

True/FalseQuestion Employees feel frustrated due to low specialisation in the work

Correct Answer True

Your Answer True

HR X001

Multiple Choice Single AnswerQuestion How can management representatives essentially help employees'

organisations?Correct Answer Formulation of plans & providing information

Your Answer By taking on the role of facilitators

Multiple Choice Multiple AnswerQuestion Why has 'Outside leadership' played a pivotal role in the Indian Trade unions

movement ?Correct Answer Due to a low educational standard , Poor command over English , Fear of

victmization by the empoyerYour Answer Fear of victmization by the empoyer , Bureaucracy & red tapism

True/FalseQuestion Federation & unions at few levels are managed on the lines of management of

a political bodyCorrect Answer False

Your Answer True

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice &

consultancy & further will also supply human resources for executing theirprojects.

Correct Answer Employee leasing

Your Answer Employee leasing


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Question What kind of Grading must be brought to the notice of the vice-president ofthe Company.

Correct Answer Excellent , Poor

Your Answer Excellent , Poor

True/FalseQuestion Organisations should pay for the value of the job but not for the value of the

person.Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion The questionnaire has over 250 items and requires about how may minutes to

completeCorrect Answer 90 minutes

Your Answer 90 minutes

Multiple Choice Single AnswerQuestion What is it that is necessary for the training manager to know the job's skills

which have to be learned by the employee recruited.Correct Answer Adequate training

Your Answer Adequate training

True/FalseQuestion Long range planning are beyond eight years


Your Answer False

Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower

planning done covering the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.

Your Answer LARSEN & TUBRO LTD.

Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?

Correct Answer Managerial role , Leadership styles , Behavioural qualities

Your Answer Managerial role , Leadership styles , Behavioural qualities

True/FalseQuestion It is not necessary that the subordinate should feel free to participate without

fear in the process of review & feedback.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?

Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,

46

Understand why such a study is being conducted

Your Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted

Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in

working committee meetings. Who would the unions at Plant level / Shop levelessentially invite?

Correct Answer Representatives from line & personnel department.

Your Answer Divisional / departmental manager & line representatives.

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined

in the order of importance preferable along a scale, factors generallyconsidered are:

Correct Answer Skill , Efforts , Accountability

Your Answer Skill , Job enrichment , Accountability



Your Answer True

Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed by the Japenese

have been adopted the world over. Name some of Matsushita's Systems ofbenchmarking?

Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system

Your Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system

Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen

systems to ensure ________ of employeesCorrect Answer Career Progression

Your Answer Self development

Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some

other useful tools to bring about continuousimprovement in an organisation.Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation

Your Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation




Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?

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Correct Answer HRD

Your Answer HRD

Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodity

Correct Answer Labour

Your Answer Management

Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial

wing of an organisation?Correct Answer If mismanaged they affect industrial peace

Your Answer They can be threat to management





Correct Answer How to process the data , How to identify the areas for personal development ,How to chart out action

Your Answer How to identify the areas for personal development , How to chart out action










Multiple Choice Multiple AnswerQuestion HRD process variable include -

Correct Answer Role clarity , Work planning , Better communication

Your Answer Role clarity , Better communication



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Your Answer Openness to feedback , Developmental attitude , Organisational attitude

True/FalseQuestion Flexitime works better when the employees have self-determination

Correct Answer True

Your Answer True

True/FalseQuestion Potential refers to the likelihood of the job holder making a future contribution

to the employing organisation.Correct Answer True

Your Answer True


Correct Answer Inflation indicators , Salary budget averages , Average salaries

Your Answer Average Compensation , Average salaries

Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and gets things

done through others.Correct Answer Leadership skills

Your Answer Leadership skills

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the

lay off periodCorrect Answer 0.5

Your Answer 0.5

Select The BlankQuestion For the period of the lay off up to a maximum of ________ workmen will be

paid compensation equal to half their basic pay & D.A.Correct Answer 45 days

Your Answer 45 days




True/FalseQuestion Depending on the career path model of managers, some specialised training

inputs are given at pre-determined times to make him more handling the newhigher assignment

Correct Answer True

Your Answer True

Select The Blank

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Question At Hewlett Packard, as part of their BPR programme, the ________directsresources from applicants to a centralised employment response centre.

Correct Answer EMS

Your Answer EMS

Multiple Choice Single AnswerQuestion What can give significant inputs about existing state of accountability of

employees.Correct Answer HRD audit

Your Answer HRD audit


organisational inputs such as recruitment , training experience & commitmentCorrect Answer Qualification

Your Answer Qualification

True/FalseQuestion Collecting bargainig is an institutional process for solving problems arising

directly out of employee-worker relationshipsCorrect Answer False

Your Answer False




Multiple Choice Single AnswerQuestion A new professional body called the National HRD Network took birth in :

Correct Answer 1985

Your Answer 1985




Multiple Choice Multiple AnswerQuestion Name the three aspects of manpower planning:

Correct Answer Who should plan? , Planning for whom , Timing for plam

Your Answer Why should we plan? , Planning for whom , Timing for plam

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in

order to cleen its fiscal dificult ina few year, India needs to out down about50% of subsidies in ________ goods since it yields only 10% returns

50



True/FalseQuestion Proper implementation and support of all management levels are not very

crucial for the success of HRD auditCorrect Answer False

Your Answer False


Major sources of recruitment inprivate sector.

Employee recommendations andadvertisement.


SANDOZ INDIA LTD. Internal Advertising is restored forall vacancies.

Internal Advertising is restored forall vacancies.

NATIONAL MACHINERYmanufacturers ltd.

Vacancy is filled in by promotingthe employees seniority, merits.


Major sources of recruitment inpublic sector.

Scheduled tribes and scheduledcastes & employeerecommendations.


HRM assgn:11: AmitTrue/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in theprocess of review & feedback.Correct Answer False

True/FalseQuestion In the orientation phase, all participants are to submit a list of appraisers by whom theywould like to be assessed.Correct Answer True

Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in areas like:Correct Answer strategic Planning , role clarity, Streamlining practices

True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest of all theparties envolved in the process of organisationCorrect Answer False

Multiple Choice Single AnswerQuestion What can influence the organisation's business goals?Correct Answer HRD outcomes

Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name some of the leadership qualities.Correct Answer Personal Integrity , Technical ability , Motivator

Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure________ of employeesCorrect Answer Career Progression

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Multiple Choice Single AnswerQuestion What is it that is treated as a soul of the HR functions?Correct Answer HRD

True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer True

Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding business, licenses &permits operating in IndiaCorrect Answer Mid 80's

Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the employeesorganisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about management

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Secretary & Craft /Unit level Union flow to -Correct Answer General body of Members of employees organisations

True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no. of managers work withwide range of other people, it becomes difficult for a single manager to accurately assess theircontribution.Correct Answer True

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.Correct Answer hierarchy

Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in the United States in the earlyCorrect Answer 1920's


1) Intermediate 1 year to 5 years 1 year to 5 years2) Long range Beyond 5 years Beyond 8 years3) Business plans Data from within the organization Beyond 5 years4) Immediate Within 1 year Within 1 year

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc is agood mechanism of career planningCorrect Answer False

Multiple Choice Multiple AnswerQuestion What are the elements of a quality control system?Correct Answer A means of measurement of accomplishment , A means of standard. , A comparision ofactual results with the standard.

True/FalseQuestion Career planning is essentially the process of aligning the career needs of the employee with

52

the organizational career opportunitiesCorrect Answer True


Job knowledge defined in Appraisal form Ability to consider the extent and depth of demonstratedtechnical and professional competence.Ability to consider the extent and depth of demonstrated technical and professional competence.

Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate variousalternatives. Ability to analyse relevant facts, evaluate various alternatives.

Communicating defined in the appraisal form Ability to consider clarity and precision of verbal and written_expression of ideas and feelings.Ability to marshal and analyse relevant data anticipate eventualities.

Multiple Choice Multiple AnswerQuestion What is the need for HRA?Correct Answer No information about organization human resource is available to manager inconventional accounting' , the measure of the income which are provided in conventional statementsdo not accurately reflect the level of business performance , if the value of human resources is not dulyreported in the P&L A/c & balance sheet impact of mgt decision of human asset can not be gaugedSelect The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of employees are treatedas ________Correct Answer Current costs

Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal System, they are -Correct Answer Discrimination , First impression, Central tendency

Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable, difficult & notfeasible in the present circumstances owing toCorrect Answer illiteracy levels , possible opposition from empoyees & then unions , Negligence on partof the consumer

Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback exercise -Correct Answer Participants orientation, Questionnaire distribution , Monitoring & follow up

Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful implementation?Correct Answer Feedback management, Action planning, Reinforcement of new behaviour

Multiple Choice Multiple AnswerQuestion What is Business Process Re-engineering?Correct Answer The ability of an organisation to step back & rethink the way it does business , Focus onall form business components: strategy, business process, people and technology. ,Encouragingenterprenewal adaptation on capabilities with stress on innovative skills & collaborative decision-making

True/FalseQuestion Some employees may not like flesibility in horizontal movement from one job to anotherCorrect Answer True

Select The BlankQuestion The link between sense of reality and ________ is important for proper understanding of the

53

definition of sense of realityCorrect Answer imagination

Multiple Choice Single AnswerQuestion When do managers lose faith in the fairness of the top management.Correct Answer Promoting from outside

Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon - lights in thecoming future?Correct Answer Change in values & expectations.

Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key pointsCorrect Answer Paper

Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 peopleCorrect Answer 1 year

Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodityCorrect Answer Labour

Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and control others andskills in problem solving primarily show :Correct Answer Managerial competence

Select The BlankQuestion For closure , if there is no response (from government ) within ________ permission isdeemed to have been grantedCorrect Answer 60

Multiple Choice Multiple AnswerQuestion What are the objectives of inspection?Correct Answer Removing defects , Consumer satisfaction , Quality product

Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and willing ability to change,what sort of role does human resource personnel critically need to take on?Correct Answer As strategic business partner

True/FalseQuestion The data obtained through job analysis are recorded on what is known as job analysis sheet.Correct Answer True

Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer Implementation

Multiple Choice Multiple AnswerQuestion Motorola developed an index, Individual Dignity Entitlement based on following questions :Correct Answer Do you have a substantive job that contributes to the success of Motorola? , Do youhave a career plan and is it exciting, achievable and being acted on? , Do you have on-the-job behavioursand the knowledge base to be successful?

54

Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.Correct Answer Explicit subsidies

Multiple Choice Single AnswerQuestion What form of resource allocation unit was originally created to impart training retain workesthrough skill upgradation & prevention of redundancy due to the technology gap?Correct Answer National Renewal Fund

Select The BlankQuestion The________ can be made using a checklist of questionsCorrect Answer Observation

Select The BlankQuestion For closure government permission is required at least ________ days before the intendedclosureCorrect Answer 90

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , Itis used to enhance strategic feedback and learning curves.

HRM assgn:10: Amit

Select The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by many employers.Correct Answer Recruitment

Multiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations which are really delicate anddifficult to maintain, because of heterogenity in the nature of human beings. It is necessary to followcertain principles like:Correct Answer Appraise on the basis of representative information , Appraise on the basis of sufficientinformation , Appraise on the basis of relevant information

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an organisation.Correct Answer Culture


Multiple Choice Multiple AnswerQuestion HRD process variable include -Correct Answer Role clarity , Work planning , Better communication

Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than________ , can be retrenched until prior permission from the govt. to retrench in undertakings employingmore than 100 peopleCorrect Answer 1 year


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True/FalseQuestion When individual job description and grade description do not match well, the evaluatorsclassify the job using their subjective judgement.Correct Answer True

Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?Correct Answer LIFO


Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economicdevelopment , People to practice religious tolerance

Multiple Choice Single AnswerQuestion What is it that good HR practices can build?Correct Answer Competencies

Select The BlankQuestion ________ leads to conflict between various departments is a functional organisationCorrect Answer The lack of appreciation for the constraints of other department

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation , itmay not be recognised by tax laws

Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to opposition by a few?Correct Answer trade union leader may feel thire influence decelerated among trade union members ,member may view thire movement weakend with the influence of management , due tomisunderstandings cropping up among leader & members

Select The BlankQuestion For closure , if there is no response ( from government ) within ________ permission isdeemed to have been grantedCorrect Answer 60

Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age orhave served with the company for 10 years.Correct Answer 40

Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a location rather than towork is essentially termed :Correct Answer Search for security

Multiple Choice Single AnswerQuestion The 'Zero defects' concept emphasizing adherence to quality requirements and employeemotivation was prompted by -Correct Answer Crosby

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True/FalseQuestion The degree to which an individual possess the innate quality of breath of mind is the mostdirect indication of the individual's ultimate potential.Correct Answer True

Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed inquantifiable numbers.Correct Answer manegerial


Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources planCorrect Answer Recruitment

Match The FollowingQuestion Correct Answer Your Answer1) Action Planning In this case, the interview should end with specific plans of action for the developmentof the employee. In this case, the interview should end with specific plans of action for the development ofthe employee.2)Feedback It should be data-based and not impressionistic It should be data-based and notimpressionistic3) Rapport building In this case there is a climate of acceptance & warmth In this case there is a climateof acceptance & warmth4) Exploration In this case, the employee should appreciate his strengths & weakness. In this case, theemployee should appreciate his strengths & weakness.

Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative management

True/FalseQuestion HR stands for Human Resourse StrategiesCorrect Answer False

True/FalseQuestion Employees at present need more freedom & autonomy in doing the workCorrect Answer True

Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry canbe brought in, giving an organisation an edge over its rivals. , Proven systems can be implemented withminimal modification


Multiple Choice Single AnswerQuestion Name the system where the required competencies are available through training, councellingetc.:Correct Answer Development

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Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.Correct Answer Quantitative

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse Development

Multiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what employeesexperienced?Correct Answer Schneider

True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer True

True/FalseQuestion An urgency motivation can be explained by a situation where dynamic profitable organisationsforesee a crisis and initiate a radical transformation by breaking status barriers & restructuringorganisational relationships.Correct Answer True

True/FalseQuestion Successful HR departments will focus on motivational performance .Correct Answer False

Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken into three stages or levels -Correct Answer Planning , Implementation , Result

Match The FollowingQuestion Correct Answer Your Answer1) Essentials of a good Appraisal Plan Relating scales should be constructed adequately and in accordancewith the objectives. Relating scales should be constructed adequately and in accordance with theobjectives.2) Definition of Performance Appraisal It is a systematic, orderly and objective method of evaluating thepresent and potential utility of employees to the organisation. It is a systematic, orderly and objectivemethod of evaluating the present and potential utility of employees to the organisation.3) Objectives of Performance Appraisal Provision of feedback to subordinates to know where they stand.Provision of feedback to subordinates to know where they stand.4) Feature of Performance Appraisal It is totally different from job evaluation as well as merit rating. It istotally same as job evaluation as well as merit rating.

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer Religious

Multiple Choice Single AnswerQuestion The "Zero defects" concept defined TQM as -Correct Answer The system to be used is prevention.

Multiple Choice Single AnswerQuestion One of the importance of HRD is Correct Answer Role clarity

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Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of jobevaluation should be selected. Correct Answer method

Select The BlankQuestion ________ are first established on the basis of job information derived from job ananysis.Correct Answer Grades

Multiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?Correct Answer to satisfy workers psychological needs , to develop a souce of belongingness , toestablish industrial peace

Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis on the ratings of individual'spersonality traits such as - Correct Answer Initiative , Drive , Creativity

Select The BlankQuestion Factor comparison method is regarded as ________ methodCorrect Answer complex

HR assign: 9 : divyaMultiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful

implementation?Correct Answer Feedback management , Action planning , Reinforcement of new behaviour

Your Answer Feedback management , Action planning , Reinforcement of new behaviour

True/FalseQuestion The job falling under the same grade get different wage scale.


Your Answer False


Correct Answer True

Your Answer True

Select The BlankQuestion On the basis of job elements and organisational demand an appropriate

________ of job evaluation should be selected.Correct Answer method

Your Answer method

True/FalseQuestion Human resource management is responsible for getting the best people,


Your Answer True

Select The Blank

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Question For the period of the lay off up to a maximum of ________ workmen will bepaid compensation equal to half their basic pay & D.A.

Correct Answer 45 days

Your Answer 45 days



Your Answer False

Select The BlankQuestion For closure , if there is no response ( from government ) within ________

permission is deemed to have been grantedCorrect Answer 60

Your Answer 60


Correct Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals. ,Proven systems can be implemented with minimal modification

Your Answer It is readily transferable , New practices, earlier implemented in an entireindustry can be brought in, giving an organisation an edge over its rivals. ,Proven systems can be implemented with minimal modification

Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forces

Correct Answer Job enrichment , Informal organisation , Participative management

Your Answer Job enrichment , Informal organisation , Participative management

True/FalseQuestion The final step in manpower planning is to ensure that the supply will match

the demand in future.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback exercise, name the

PHASE 4-Correct Answer Data feeding Reports & Analysis

Your Answer Data feeding Reports & Analysis



Your Answer Workshop


following elements of HRM. Those are:

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Correct Answer Suitable compensation plan , Selection of the right people , Goodperformance appraisal system

Your Answer Suitable compensation plan , Selection of the right people , Goodperformance appraisal system

Multiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations which are

really delicate and difficult to maintain, because of heterogenity in thenature of human beings. It is necessary to follow certain principles like:

Correct Answer Appraise on the basis of representative information , Appraise on the basisof sufficient information , Appraise on the basis of relevant information

Your Answer Appraise on the basis of representative information , Appraise on the basisof sufficient information , Appraise on the basis of relevant information




Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions fom the Working

Committee flows to -Correct Answer President / Secretary of Branch Union

Your Answer President / Secretary of Branch Union

Select The BlankQuestion ________ is known not to hold overly one-sided views.

Correct Answer Judgement

Your Answer Judgement

Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have

developed each year & exports are up by more than ________Correct Answer 0.5

Your Answer 0.5

Multiple Choice Single AnswerQuestion Whose study provides that one create appropriate HRD climate only

through good practices.Correct Answer Abraham

Your Answer Pareek

Multiple Choice Single AnswerQuestion What can influence the organisation's business goals?

Correct Answer HRD outcomes

Your Answer HRD Strategy

Select The BlankQuestion Generally, training need identification forms a part of ________.

Correct Answer Management Appraisal System

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Your Answer Management Appraisal System

Multiple Choice Multiple AnswerQuestion Name the basic appraisal qualities:

Correct Answer Action , Judgement , Alertness

Your Answer Action , Judgement , Alertness


Need for HRD Audit It attempts to find out the futureHRD needs of the company afterassessing the current HRDactivities & inputs

It attempts to find out the futureHRD needs of the company afterassessing the current HRDactivities & inputs

Limitation of HRD Audit It does not give evaluation ofindividuals but focuses on unitand systems.

It does not give evaluation ofindividuals but focuses on unit andsystems.

Definition of HRD Audit It is a comprehensive evaluationof the current HRD strategiesstructure, systems styles andskills in the business plans of acompany

It is a comprehensive evaluation ofthe current HRD strategiesstructure, systems styles and skillsin the business plans of a company

Role of HRD Audit in businessimprovement

It helps in changes in the styles ofthe top management


True/FalseQuestion An evaluation of where one stands on the basis of their job responsibilities,

leadership, qualities etc will be a good starting point for marketing plans forsuccess

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Performance counselling should not give a chance in discussion like -

Correct Answer Rewards , Increments , Salaries

Your Answer Increments , Salaries , Rewards

Multiple Choice Multiple AnswerQuestion What are the general characteristics of Freedom or Independence

competance?Correct Answer They will like to work at their own place , They will like to choose their

working hours , Free-lance writer & consultants come under this categoryYour Answer They will like to work at their own place , They will like to choose their

working hours , Free-lance writer & consultants come under this categorySelect The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and


Your Answer Sincerity


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Question Name the program which makes supervisor more alert, as it is hisresponsibility to rate his subordinates.

Correct Answer Periodic appraisal

Your Answer Yearly appraisal

Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal System, they are

-Correct Answer Discrimination , First impression , Central tendency

Your Answer Discrimination , First impression

Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were found

to be in the Work Horse categoryCorrect Answer 0.79

Your Answer 0.79

Select The BlankQuestion Factor comparison method is regarded as ________ method

Correct Answer complex

Your Answer complex

Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-

Correct Answer Prompt approval , Regular communication , Unconditional support

Your Answer Prompt approval , Regular communication , Unconditional support



Your Answer Point

Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to

move towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs of

employees , Strategic partners , Change agentsYour Answer Employee champions who are able to relate to & meet the needs of

employees , Strategic partners , Change agentsMultiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would

essentially form the basis for palcement, transfer and rotation?Correct Answer Career path model

Your Answer Manpower planning model

Select The BlankQuestion Business re-engineering often shift the power base, changing the 'command

- and - control' approach to ________.Correct Answer 'Mobilised -and - enable'

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Your Answer 'Mobilised -and - enable'

Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of the

following pioneered such refinements?Correct Answer Deming , Shewhart , Juran

Your Answer Deming , Juran







Your Answer True

Multiple Choice Single AnswerQuestion The key to the whole SSL programme lies in the identification of -

Correct Answer Supervisor's weaknesses

Your Answer Supervisor's leadership skills



Your Answer Ranking

Select The BlankQuestion In the Development Grade Method of career planning the selected staff for

this grade would remain there only for ________ yearsCorrect Answer two

Your Answer two




True/FalseQuestion The relationship between good HR practices and organisational

effectiveness is very simple.Correct Answer False

Your Answer True

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HR X003

Multiple Choice Multiple AnswerQuestion The components of a compensation system includes :

Correct Answer Job Evaluation , Job Description , Job Analysis

Your Answer Job Evaluation , Job Description , Job Analysis

True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975

in Larsen & Toubro (L & T).Correct Answer True

Your Answer True


in order to cleen its fiscal dificult ina few year, India needs to out down about50% of subsidies in ________ goods since it yields only 10% returns






Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of Assessment

Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1st

assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR manager

True/FalseQuestion It can be enagued that globalization has reduced poverty in India and China,

home to move that half a billion of the world's poor income groupCorrect Answer True

Your Answer True

Select The BlankQuestion ________ means providing the employee with necessary tools & authority to

overcome obstacles to achieving goals.Correct Answer Employee empowerment

Your Answer Employee empowerment



Your Answer To objectively measure training needs


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Question Who is the person who should always remain away from Doppelganger effect.

Correct Answer Chief Executive

Your Answer Chief Executive

Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon -

lights in the coming future?Correct Answer Change in values & expectations.

Your Answer A change in standard of living

Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?

Correct Answer Change of Leadership , To make HR function business-driven , For growth &diversification

Your Answer Change of Leadership , To make HR function business-driven , For growth &diversification

Select The BlankQuestion ________ are those who provide competitive advantage to corporations.

Correct Answer People

Your Answer Managers

Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful


Your Answer Feedback management , Action planning , Feedback analysis

True/FalseQuestion The functioning of federations and unions has its impact on human resources

management of varios industries & organisationCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his changing

organisation.Correct Answer HR

Your Answer HR

Multiple Choice Single AnswerQuestion What is the long form of CII?

Correct Answer Confederation of Indian Industry

Your Answer Confederation of Indian Industry


Management quadrant :Correct Answer Sound Industrial relations

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Your Answer Sound Industrial relations



Your Answer False

Select The BlankQuestion Most HRD audit are due to failures of ________.

Correct Answer Implementation

Your Answer Implementation

Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees who

have accepted the scheme are however , valid only for payouts of upto________

Correct Answer Rs. 5 lakh

Your Answer Rs. 3 lakh

Multiple Choice Single AnswerQuestion The liberalization swept through the nation bringing in a new era which

compelled Indian business to value up from shumber & reassess itsassumption. The characterstics were that of

Correct Answer a complete or perish situation

Your Answer an open economy



Your Answer Economic , Motivation



Your Answer 90



Your Answer Rating scale

True/FalseQuestion The individual with a deep speed insight will not go quickly to the least of a

problem.Correct Answer False

Your Answer True

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True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely no

potential for growth & should be included in a rationalization programme.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented with foreign assignment

in the career path model. What are the benefits of this form of assignment?Correct Answer The individual is tested in an alien environment , He is trained to see the

business in a globle context , Lack of opportunity in our country dosen't comein the way of career progression

Your Answer The individual is tested in an alien environment , He is trained to see thebusiness in a globle context , Lack of opportunity in our country dosen't comein the way of career progression

Select The BlankQuestion HRD ________ is in methodology of evaluating various elements of HRD .

Correct Answer Audit

Your Answer Audit

Multiple Choice Single AnswerQuestion The first HRD department in the Indian corporate sector was started in which

year?Correct Answer 1975

Your Answer 1975







Your Answer 0.5

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR

practice:Correct Answer Business Strategy , Human Resource Practices , Organisational Capabilities

Your Answer Business Strategy , Organisational Strategy , Human Resource Practices


Correct Answer True

Your Answer True

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Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key points

Correct Answer Paper

Your Answer Paper

Select The BlankQuestion The link between sense of reality and ________ is important for proper

understanding of the definition of sense of realityCorrect Answer imagination

Your Answer vision







Multiple Choice Single AnswerQuestion What is it that Union leader usually do to gain the confidence of its member?

Correct Answer Win something in grievance procedure

Your Answer Challenge management


Knowledge of the subject handwork & a sincere approach

requisites for consumersim one of the roles of the advisorycommittee

To divert manufacturing activitiesfrom urban to rural areas

one of the roles of the consumercouncial

a much neglected sphere of themarket

The mechanism of price fixation a much neglected sphere of themarket


These are not the days ofindvidualism & unorganisation

unionsim unionsim

True/FalseQuestion Objective of performance appraisal system is to identify the developmental

needs of each employee.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion What were the unmet deliveriables of the economic refructing or what were

its put falls?

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Correct Answer unmet social objectives , status of small-scale industries , advantage MNC'shad over their Indian compethtions

Your Answer unmet social objectives , reliance on agriculture , status of small-scaleindustries

True/FalseQuestion The process of 360 Degree appraisal is broken into two stages - planning,

implementation.Correct Answer False

Your Answer False



Your Answer True

Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in

areas like:Correct Answer strategic Planning , role clarity , Streamlining practices

Your Answer strategic Planning , role clarity , Streamlining practices

Multiple Choice Multiple AnswerQuestion In order to attain the support of Line Managers many organisations have

formulated Training Committees or Management Development Committee,membership consists of -

Correct Answer Mostly of Line Managers , The Chief Executive or a very senior managers takeup the role of Chairman , Training Managers is the member-Secretary in suchcommittee.

Your Answer Supervisory staff for their effective participation in management. , Mostly ofLine Managers , The Chief Executive or a very senior managers take up therole of Chairman

Multiple Choice Multiple AnswerQuestion Succession planning is done in three time frames, those are-

Correct Answer Immediate , Intermediate , Long range

Your Answer Immediate , Intermediate , Long range

Select The BlankQuestion________ should reinforce positive behaviour.Correct AnswerFeedbackYour AnswerFeedback

Multiple Choice Single AnswerQuestionThe differences in which kind of faiths among the people is hurdle in the HRDCorrect AnswerReligiousYour Answer

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Religious

True/FalseQuestionThe process of 360 Degree appraisal is broken into two stages - planning, implementation.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionIt is not necessary that the subordinate should feel free to participate without fear in the process of review& feedback.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionWhat are the preparations to be done during pre-interview session by the employer about the employee.-Correct AnswerBackground , Training , ExperienceYour AnswerBackground , Training , Experience

Multiple Choice Single AnswerQuestionWhich of the following statements defines Dr. Joseph Juran's philosophy on TQM -Correct Answer80% of all quality problems originate from poor management.Your Answer80% of all quality problems originate from poor management.

Match The FollowingQuestionCorrect AnswerYour Answer

Dr. Blake and MoutonGrid SeminarsGrid Seminars

The Interview MethosIn the absence of appraisal system

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In the absence of appraisal system

The Questionnaire MethodA large target groupA large target group

Dr. George S. OdiorneHR portfolio matrix (classification Quadrants)HR portfolio matrix (classification Quadrants)

Select The BlankQuestionBusiness re-engineering often shift the power base, changing the 'command - and - control' approach to________.Correct Answer'Mobilised -and - enable'Your Answer'Mobilised -and - enable'

Multiple Choice Multiple AnswerQuestionWhat were the unmet deliveriables of the economic refructing or what were its put falls?Correct Answerunmet social objectives , status of small-scale industries , advantage MNC's had over their IndiancompethtionsYour Answerreliance on agriculture , status of small-scale industries , advantage MNC's had over their Indiancompethtions

Select The BlankQuestionA fee market economy demands a transparent set of laws and________somthething that the archaic Indianjudical system is ill-equipped tocope withCorrect Answerquick disposal of litigationYour Answerquick disposal of litigation

Multiple Choice Single AnswerQuestionWhat is that describes the duties of the job, authority relationship, skills requirement, conditions of worketc.

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Correct AnswerJob analysisYour AnswerJob analysis

Select The BlankQuestion________ are first established on the basis of job information derived from job ananysis.Correct AnswerGradesYour AnswerGrades

Multiple Choice Multiple AnswerQuestionWhat are the uses of the ' Balanced Score Card' as a strategic management system?Correct AnswerIt is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhancestrategic feedback and learning curves.Your AnswerIt is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhancestrategic feedback and learning curves.

True/FalseQuestionIt can be enagued that globalization has reduced poverty in India and China, home to move that half abillion of the world's poor income groupCorrect AnswerTrueYour AnswerTrue

Select The BlankQuestion________ leads to conflict between various departments is a functional organisationCorrect AnswerThe lack of appreciation for the constraints of other departmentYour AnswerThe lack of appreciation for the constraints of other department

Multiple Choice Multiple AnswerQuestionName the steps that develop strategic framework for HRDCorrect AnswerRealistic employee development , Measurable employee development , Well costed employee developmentYour AnswerWell costed employee development , Realistic employee development , Measurable employee development

Multiple Choice Multiple AnswerQuestion

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What are the main issues stressed out throughout the workshop?Correct AnswerOpenness to feedback , Developmental attitudeYour AnswerOpenness to feedback , Developmental attitude , Organisational attitude

Multiple Choice Single AnswerQuestionUnder the pre-Interview preparation it is useful to note the key pointsCorrect AnswerPaperYour AnswerPaper

Select The BlankQuestion________ of managers assessed in the same study were positioned in the "Stars" category.Correct Answer0.15Your Answer0.15

Multiple Choice Multiple AnswerQuestionUnder the appraisal panel which are the qualities that can achieve good results despite the difficultiesinherent in the potential appraisal:Correct AnswerCreative imagination , Sense of reality , Effective leadershipYour AnswerCreative imagination , Sense of reality , Effective leadership

Multiple Choice Single AnswerQuestionWhen employees spend half of the time and / or resources available to them on a second job / occupationfor luxuries / comforts it is known as :Correct AnswerHalf Moon lightingYour AnswerHalf Moon lighting

Select The BlankQuestionThe factors coming under Discipline & Attendance are Time keeping and ________.Correct AnswerObedienceYour AnswerObedience

Select The BlankQuestion

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Good relationships ideally does not mean a "goodie goodie" relationship, it should be based on mutualrespect & should be ________Correct AnswerFunctional & objectiveYour AnswerFunctional & objective

Multiple Choice Single AnswerQuestionWhich system emphasis a lot on the need to motivate peopleCorrect AnswerHuman Resourse DevelopmentYour AnswerHuman Resourse Development

True/FalseQuestionDepending on the career path model of managers, some specialised training inputs are given at pre-determined times to make him more handling the new higher assignmentCorrect AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionEvery employee also has a succession plan to him, which is also known as -Correct AnswerShadow planningYour AnswerCareer planning

Select The BlankQuestionSome organisations use ________ & committee management as techniques of training & devlopment forflexitime systemsCorrect AnswerJob rotationYour AnswerJob rotation

True/FalseQuestionThe reviewer has the prime role of recording major appraisal details.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestion

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Name the type of questions hindering communicationCorrect AnswerTestingYour AnswerTesting

True/FalseQuestionHRD should be series of adhoc decisions and practices.Correct AnswerFalseYour AnswerFalse


Essentials of a good Appraisal PlanRelating scales should be constructed adequately and in accordance with the objectives.Provision of feedback to subordinates to know where they stand.

Definition of Performance AppraisalIt is a systematic, orderly and objective method of evaluating the present and potential utility of employeesto the organisation.It is a systematic, orderly and objective method of evaluating the present and potential utility of employeesto the organisation.

Objectives of Performance AppraisalProvision of feedback to subordinates to know where they stand.Relating scales should be constructed adequately and in accordance with the objectives.

Feature of Performance AppraisalIt is totally different from job evaluation as well as merit rating.It is totally different from job evaluation as well as merit rating.


76

QuestionAfter which stage many good organisation in India have entered a competitive phaseCorrect AnswerLiberalisationYour AnswerLiberalisation

Multiple Choice Single AnswerQuestionName the program which makes supervisor more alert, as it is his responsibility to rate his subordinates.Correct AnswerPeriodic appraisalYour AnswerPeriodic appraisal

Multiple Choice Multiple AnswerQuestionHRD process variable include -Correct AnswerRole clarity , Work planning , Better communicationYour AnswerRole clarity , Work planning , Better communication

Multiple Choice Single AnswerQuestionWhat is the primary objective behind SSL?Correct AnswerTo not only measure training supervisors by comparing their performance with that of several thousandsupervisors in other Cos.Your AnswerTo not only measure training supervisors by comparing their performance with that of several thousandsupervisors in other Cos.

Select The BlankQuestionThe whole process of conducting a 360 - Degree Feedback process in any Organisation could last about________.Correct AnswerOne & half to about 3 monthsYour AnswerOne & half to about 3 months

Multiple Choice Multiple AnswerQuestionDespite what problems faced, India managed to implement economic restructing?Correct Answerinbalanced wealth distribution , inefficient services , clootic political scenarioYour Answerinbalanced wealth distribution , reduadont brueaoracy , clootic political scenario

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Multiple Choice Multiple AnswerQuestionAccording to shroff (1995) the government needs to foucs on three areas which are likely to inpute theeffective implementation of the economic policy, they areCorrect AnswerInadequate institutional reform , the speed and sequence of reform measures , Inadequacies in thecommunication & political management of there measuresYour Answerthe speed and sequence of reform measures , lack of directional support , Inadequacies in thecommunication & political management of there measures

True/FalseQuestionThe modern HR function has HRD at its core.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionWhen individual job description and grade description do not match well, the evaluators classify the jobusing their subjective judgement.Correct AnswerTrueYour AnswerFalse

True/FalseQuestionHR stands for Human Resourse StrategiesCorrect AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionName one of the steps to design a performance appraisal plan.Correct AnswerEstablish performance standardsYour AnswerEstablish performance standards

Multiple Choice Multiple AnswerQuestionName the process in the development of managerial personnel.Correct AnswerPerformance planning , Performance appraisal , CoachingYour AnswerPerformance planning , Performance appraisal , Coaching

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Multiple Choice Multiple AnswerQuestionWhat are aims & objectives of HRA?Correct AnswerIncrease manarginal awarness of human resourcess , Developing new meaure of effective manpowerutilzation . , Enabling a longer time horzon for planning & budgeting .Your AnswerIncrease manarginal awarness of human resourcess , Developing new meaure of effective manpowerutilzation . , Enabling a longer time horzon for planning & budgeting .

Multiple Choice Multiple AnswerQuestionWhat are the major advantages of a Generic Benchmarking Technique?Correct AnswerIt is readily transferable , New practices, earlier implemented in an entire industry can be brought in, givingan organisation an edge over its rivals. , Proven systems can be implemented with minimal modificationYour AnswerIt is readily transferable , New practices, earlier implemented in an entire industry can be brought in, givingan organisation an edge over its rivals. , Proven systems can be implemented with minimal modification

Multiple Choice Multiple AnswerQuestionParticipation of Mgmt in federations & unions at all levels helps to -Correct AnswerStrength the trade union movement , maintain Industrial harmony , Develop sound human relationsYour Answermaintain Industrial harmony , Develop sound human relations

Multiple Choice Single AnswerQuestionWhat was the key essential objective of the changed economic policy at the global levelCorrect Answerto integrate the Indian economy with the world economy,Your Answerto integrate the Indian economy with the world economy,

HRM assgn:14: Petrina

Multiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly heard.

Correct Answer Paraphrasing

Your Answer Paraphrasing



Your Answer complex


79

Question Which system emphasis a lot on the need to motivate people



Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the workplace?

Correct Answer Canteens , Living colony , Training rooms

Your Answer Canteens , Training rooms

Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have developed each year

& exports are up by more than ________Correct Answer 0.5

Your Answer 0.5

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined in the

order of importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , Accountability

Your Answer Skill , Efforts , Accountability

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an organisation.

Correct Answer Culture

Your Answer Culture




Select The BlankQuestion For closure government permission is required at least ________ days before the

intended closureCorrect Answer 90

Your Answer 90

True/FalseQuestion Objective of performance appraisal system is to identify the developmental needs of

each employee.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM

systemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation , it

may not be recognised by tax laws

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Your Answer There is no assurance of future benefits , people are not owened by the organisation , itmay not be recognised by tax laws



Your Answer Participate in Board Meeting

Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly suitable for 360

- degree appraisal.Correct Answer Culture

Your Answer Culture

Multiple Choice Single AnswerQuestion How can management representatives essentially help employees' organisations?

Correct Answer Formulation of plans & providing information

Your Answer Formulation of plans & providing information








Point system and factorcomparison methods are placedunder such category.

The beneficiaries to business firmsby job evaluation



Select The BlankQuestion ________ manpower plan need the involvement of top management as well as HR

exports.Correct Answer Strategic

Your Answer Long-term

Multiple Choice Single AnswerQuestion Which kind of appraisal done seperately will provide feedback on the potential of these

managers.Correct Answer Potential appraisal

Your Answer Potential appraisal

Multiple Choice Single AnswerQuestion What are to be proccessed at a central place of the administrator

Correct Answer Questionniares

Your Answer Questionniares

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Your Answer The actual achievements compaired with the objectives of the job.

Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.



True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest of

all the parties envolved in the process of organisationCorrect Answer False

Your Answer False


Concept suggested by ElliotJecques.

It takes into account the variouskey factors that will tell theoverall performance of a job.

It takes into account the variouskey factors that will tell the overallperformance of a job.

Job Factors enumerated as : Effort, responsibility, skill, workingconditions

Effort, responsibility, skill, workingconditions

Wage survey : It places all evaluated jobsaccording to point in terms ofmoney.

It places all evaluated jobsaccording to point in terms ofmoney.

Designing wage structure : Similar jobs are grouped andtreated as a job class.

Similar jobs are grouped andtreated as a job class.


Correct Answer Realistic employee development , Measurable employee development , Well costedemployee development

Your Answer Realistic employee development , Measurable employee development , Well costedemployee development

True/FalseQuestion Eight members is considered to be the norm as to the no. of members constituting a

QC-Correct Answer True

Your Answer True

True/FalseQuestion HR stands for Human Resourse Strategies


Your Answer False


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True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries &

benefitsCorrect Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improve

Correct Answer to their social status , their economic status , their psychological status

Your Answer their economic status , their psychological status , their psychological well being

Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems & subsystems?

Correct Answer HRD

Your Answer HRD




Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the Questions asked

need to outline?Correct Answer Inputs expected from the Training Department , To prove weakness & strengths of

individuals , Opportunities available to overcome such weaknesses.Your Answer Inputs expected from the Training Department , To prove weakness & strengths of

individuals , Opportunities available to overcome such weaknesses.True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will complete the

appraisal as at 31st Aug.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the

job.Correct Answer Quantitative

Your Answer Quantitative

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practices are

designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HR

professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HR

professionals to employee population.

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Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to

ensure ________ of employeesCorrect Answer Career Progression

Your Answer Career Progression

Multiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions of successful organisations, name one of

them.Correct Answer Employment security

Your Answer Employment security

True/FalseQuestion The relationship between good HR practices and organisational effectiveness is very

simple.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Career System' that is component system of HRD:

Correct Answer Career planning , Career development , Potential appraisals

Your Answer Career planning , Career development , Potential appraisals

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc

is a good mechanism of career planningCorrect Answer False

Your Answer False

True/FalseQuestion Trade union is a group of two people who come to strengthen their bargaining position.


Your Answer False




True/FalseQuestion Organizations gear most of their management succession activities to the immediate

past.Correct Answer False

Your Answer False

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.

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Correct Answer hierarchy

Your Answer hierarchy

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect Human

Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.


Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRD

Correct Answer Religious





Select The BlankQuestion ________ are first established on the basis of job information derived from job

ananysis.Correct Answer Grades

Your Answer Grades

HRM Assgn:13: GRACE

Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of

employees are treated as ________Correct Answer Current costs

Your Answer Over head costs

Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals which

may be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders

Your Answer Satisfied customers , Satisfied stockholders , Higher productivity






employees , Strategic partners , Change agents

85

Your Answer Employee champions who are able to relate to & meet the needs ofemployees , Strategic partners , Change agents

Multiple Choice Multiple AnswerQuestion For each participant, a schedule is kept regarding the feedback he has been

getting, for every questionnair that is received , what is it that is included -Correct Answer The name of the participant to whom it is addressed , The working

relationship of the rater is recorded throughout the exercise.Your Answer The name of the participant to whom it is addressed , The working

relationship of the rater is recorded throughout the exercise.Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be

expressed in quantifiable numbers.Correct Answer manegerial

Your Answer workers

True/FalseQuestion Successful HR departments will focus on motivational performance .


Your Answer True

Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or chief,

instead, importance is given to hiring the right people for the rights. Thispolicy emulates which concept?

Correct Answer Self actualization at the work place.

Your Answer Self actualization at the work place.

Multiple Choice Multiple AnswerQuestion Name the various HRD values like :

Correct Answer Openness , Trust , Autonomy

Your Answer Openness , Trust , Autonomy

Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable,

difficult & not feasible in the present circumstancess owing toCorrect Answer illetracy levels , possible opposition from empoyees & then unions ,

Negligence on part of the consumerYour Answer illetracy levels , possible opposition from empoyees & then unions

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the

human resources planCorrect Answer Recruitment


Select The BlankQuestion The ________ provides funds to meet the compensation & training

expenditure of retrenched workers.Correct Answer National Renewal Grant Fund

Your Answer Employment - Retirement Fund


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Question T. Thomas said," I became chairman of this company in 1973 at the age of45". Name the company.

Correct Answer Hindustan Level

Your Answer Hindustan Level

Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategic

business partner is still at a level of ________ rather than reality.Correct Answer Rhetoric

Your Answer infancy

True/FalseQuestion As per the Human Developent balance sheet, 1997, 45 million children

were out of promary school in 1995Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Name one of the processes of job evaluation

Correct Answer Select the method

Your Answer Ranking system

True/FalseQuestion The degree to which an individual possess the innate quality of breath of

mind is the most direct indication of the individual's ultimate potential.Correct Answer True

Your Answer False

Multiple Choice Single AnswerQuestion How would human resource management be used as a business

development tool?Correct Answer Infusing professionalism & dynamism

Your Answer Infusing professionalism & dynamism

Multiple Choice Single AnswerQuestion On what grounds are training sessions normally criticised?

Correct Answer Trainers conduct the programme on the basis of what they know ratherthan what the trainees need

Your Answer They do not provide overall rounding of the individual



Your Answer True

True/FalseQuestion It is very easy to write grade description, as the number of jobs increases.


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Your Answer False



Your Answer Appraisal clarity


planning done covering the current and future needs of the entireorganisation.

Correct Answer LARSEN & TUBRO LTD.

Your Answer Sandoz (India) ltd.

Select The BlankQuestion ________ phase involves generating confidence in the employee to open

up and frankly share his perceptions, feeling etc.Correct Answer Rapport building

Your Answer Rapport building

Multiple Choice Multiple AnswerQuestion Besides rasing prices, consumers are also victmized by the producess &

trades by way ofCorrect Answer adulteration , poisoning , under weightage

Your Answer adulteration , under weightage

Multiple Choice Single AnswerQuestion Why is it that trade union leaders, particularly those connected with

political parties may strongly oppose management participation in TradeUnion? Because they are of the views that -

Correct Answer Their influence is decelerated among the members.

Your Answer Their influence is decelerated among the members.

Multiple Choice Single AnswerQuestion What is step1 / phase1 of a 360 degree Feedback approach?

Correct Answer Orientation

Your Answer Orientation



Your Answer Who should plan? , Planning for whom , Timing for plam




The clarification stage The firm identifies and confirms The firm identifies and confirms the

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the overall business direction. overall business direction.




The firm plans the proposedchanges into practice.


Effective leadership Excellent relationship skills. Excellent relationship skills.

Analytical power The ability to reformulate anapparantly complicated probleminto workable units.

The ability to reformulate anapparantly complicated probleminto workable units.

Creative Imagination This requires vision to providealternatives on which future canbe based.

This requires vision to providealternatives on which future can bebased.

Sense of reality The person will be able tomaintain objective approach tosituation in which own personalinvolvement is considerable.

The person will be able to maintainobjective approach to situation inwhich own personal involvement isconsiderable.

Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?

Correct Answer LIFO

Your Answer LIFO




Multiple Choice Multiple AnswerQuestion On recruitment, clarification are sought on which kind of issues?

Correct Answer Strategies of finding new talent. , Opening expected in the next five years., Current system of recruitment.

Your Answer Strategies of finding new talent. , Current system of recruitment.




Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit

simultaneously with that of the original job?Correct Answer Moon-lighting

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Your Answer Moon-lighting

Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development Managers

took what form of approach for the development of human resource?Correct Answer Manufacturing approach

Your Answer "Walk about approach"


assessors.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Western and Third World Studies of organisational excellence indicate

major keys to organisational excellence , those are -Correct Answer Mission , Goals , Policies

Your Answer Mission , Policies , Rewards

True/FalseQuestion The benefit of job evaluation is that it lays down the foundation for a

rational wage structureCorrect Answer True

Your Answer True

True/FalseQuestion Some employees may not like flesibility in horizontal movement from one

job to anotherCorrect Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion If employee fedrations & unious are mismanaged they-

Correct Answer Disrtub the smooth functioning & growth of organisations , affect industrialpeace , affect effective management of personnel

Your Answer Disrtub the smooth functioning & growth of organisations , affect industrialpeace , affect effective management of personnel

Select The BlankQuestion The________ can be made using a checklist of questions

Correct Answer Observation

Your Answer Questionnaire method

True/FalseQuestion Potential refers to the likelihood of the job holder making a future

contribution to the employing organisation.Correct Answer True

Your Answer True

Select The Blank

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Question For closure , if there is no response ( from government ) within ________permission is deemed to have been granted

Correct Answer 60

Your Answer 90

Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD assets

and liabilities of the companyCorrect Answer Secondary


True/FalseQuestion An employee sponsor, the HR manager plays an integral role in

organisational success.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try to

benefit from the same?Correct Answer The candidate is desirous to be better , The candidate has an attitude for

healthy competition , The candidate is desirous of knowing himself throughthe eyes of others.

Your Answer The candidate is desirous to be better , The candidate has an attitude forhealthy competition , The candidate is desirous of knowing himself throughthe eyes of others.

HRM assgn:12: VikasTrue/FalseThe functioning of federations and unions has its impact on human resources management of variosindustries & organisationCorrect Answer True

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR practice:Correct Answer Business Strategy , Human Resource Practices, Organisational Capabilities


Multiple Choice Single AnswerQuestion TISCO is one Indian Organisation which, historically, has taken the lead in following aproactive approach to progressive personnel policies. In which year did TISCO induce an eight hourworkday?Correct Answer 1912

Select The BlankQuestion The process of analysing jobs from which job descriptions are developed are called ________.Correct Answer Job Analysis

True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the same form as forproduct & market portfolio.

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Select The BlankQuestion Under ________ method jobs are arranged from highest to lowest, in order of their value tothe organisation.Correct Answer ranking

True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world) livesin abolute povertyCorrect Answer False

True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975 in Larsen &Toubro (L & T).Correct Answer True

Multiple Choice Multiple AnswerQuestion What are the main issues stressed out throughout the workshop?Correct Answer Openness to feedback , Developmental attitude


1) Job knowledge defined in Appraisal form Ability to consider the extent and depth of demonstratedtechnical and professional competence. Ability to consider the extent and depth of demonstratedtechnical and professional competence.2) Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate variousalternatives. Ability to analyse relevant facts, evaluate various alternatives.

3) Communicating defined in the appraisal form Ability to consider clarity and precision of verbal andwritten _expression of ideas and feelings. Ability to analyse completion of the factual data


Multiple Choice Multiple AnswerQuestion If employee fedrations & unious are mismanaged they-Correct Answer Disrtub the smooth functioning & growth of organisations , affect industrial peace ,affect effective management of personnel

Select The BlankQuestion For closure , every worker is to be compensated with ________ average pay for every year ofservice completedCorrect Answer 15 days


Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is whether to promotelargely from whithin the organisation or to hire people from outside at all levels.Correct Answer Recruitment

True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer …..

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But the inustryCorrect Answer False

Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________Correct Answer democratic principle

Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development , Well costedemployee development


Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves as -Correct Answer Strategic partners


Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is the role played bymanagement in fostering a close understanding between each other?Correct Answer It's own approach to problem solving technique

True/FalseQuestion Depending on the career path model of managers, some specialised training inputs are givenat pre-determined times to make him more handling the new higher assignmentCorrect Answer True


Select The BlankQuestion Generally, training need identification forms a part of ________.Correct Answer Management Appraisal System

Multiple Choice Single AnswerQuestion What was the expenditure of the States on human resource development in 1992-93 ?Correct Answer Rs 1,29,020 million

Select The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and wentout ________Correct Answer Horizontally

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy & furtherwill also supply human resources for executing their projects.Correct Answer Employee leasing


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Question In an employees organisation the flow of decisions from the President / Working Presidentflows to -Correct Answer General Secretary

Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarity

Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.Correct Answer Leader

Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in areas like:Correct Answer strategic Planning , role clarity , Streamlining practices

Multiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps mentioned:Correct Answer Construction of the yardsticks , Wage survey, Designing wage structure.

Select The BlankQuestion Some organizations use ________ & committee management as techniques of training &development for flextime systemsCorrect Answer Job rotation

Multiple Choice Multiple AnswerQuestion What are the key characteristics / features of a Human Resource Audit.Correct Answer Employee competency check list , Evaluation by HR department in conjunction withinternal customers. , To find the competency gap

Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off periodCorrect Answer 0.5



1) Indian subsidies P. Chidambaram P. Chidambaram2)India's backwardness in human development Primary reasons why economic growth has no impact onthe level of the ordinary people Primary reasons why economic growth has no impact on the level of theordinary people3) Child labour poor quality of primary & secondary education poor quality of primary & secondaryeducation4) Reforms to be an integrated process peacemeal measures do not achieve deliveries in terms of povertyNarasimha Rao

Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of the followingpioneered such refinements?Correct Answer Deming , Shewhart , Juran

Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial wing of anorganisation?

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Correct Answer If mismanaged they affect industrial peace


True/FalseQuestion A strong framework of HRM policy and systems is essential for the development andimplementation of HRD strategy.Correct Answer True

Multiple Choice Single AnswerQuestion When employees spend half of the time and / or resources available to them on a second job/ occupation for luxuries / comforts it is known as :Correct Answer Half Moon lighting


Select The BlankQuestion ________ is a difficult exercise, therefore it should be done with care.Correct Answer Potential appraisal


Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed by the

Japenese have been adopted the world over. Name some of Matsushita'sSystems of benchmarking?

Correct Answer System of divisions (Profit centres) within a centralized banking system , Justin Time (JIT) , Point of Sale (POS) system


Multiple Choice Multiple AnswerQuestion what is the role played by management representatives while Participating in

traade unions adminstration?Correct Answer Advisory , monitoring information , providing ideas and opinions

Your Answer Advisory , monitoring information , providing ideas and opinions



Your Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance withdesired standards.

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing

95

________.





authority , Probability & consequences of errorsYour Answer Supervision & leadership , Co-operation & association outside the line of

authority , Probability & consequences of errors

Select The BlankQuestion Under ________ method jobs are arranged from highest to lowest, in order

of their value to the organisation.Correct Answer ranking

Your Answer ranking

Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-president of

the Company.Correct Answer Excellent , Poor



Correct Answer LIFO

Your Answer LIFO


Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Which management is committed adequately to competency building through

multi - rater feedback -Correct Answer Top

Your Answer Middle

Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and

control others and skills in problem solving primarily show :

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Correct Answer Managerial competence

Your Answer Managerial competence



Your Answer HRD outcomes

Multiple Choice Multiple AnswerQuestion What are the key characteristics / features of a Human Resource Audit.

Correct Answer Employee competency check list , Evaluation by HR department inconjunction with internal customers. , To find the competency gap

Your Answer Employee competency check list , Evaluation by HR department inconjunction with internal customers. , To find the competency gap



Your Answer 0.5





Correct Answer 5

Your Answer 5

Multiple Choice Single AnswerQuestion Why is it that management should take extra care while framing personnel

policies, especially where an employees organisation does exist?Correct Answer Federations are eveready to challenge management action, particularly with

respect to promotions, transfers, seniorityYour Answer Federations are eveready to challenge management action, particularly with

respect to promotions, transfers, seniority

Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management

participation in trade unionsCorrect Answer The union should be well organised with sounds rules , the coverage of items

for discussion & participation should be pre -set , both parties should have

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implicit faith in information supplied by the other

Your Answer The union should be well organised with sounds rules , the coverage of itemsfor discussion & participation should be pre -set , both parties should haveimplicit faith in information supplied by the other



Your Answer Rhetoric

Select The BlankQuestion The national renewal fund is administered by the department of industrial

development. The NRF was proposed to have a corpus of ________ whichwould be contributed from budgetory support

Correct Answer Rs. 2000 crores

Your Answer Rs. 2000 crores

Multiple Choice Single AnswerQuestion The birth of the quality control movement in Japan took place in the early -

Correct Answer 1960's

Your Answer 1960's



Your Answer True

Multiple Choice Single AnswerQuestion What is the concept of groups of employees working towards different goals

with little knowledge of other functions or understanding of overall goals ofthe organisation?

Correct Answer Compartmentalisation

Your Answer De-centralisation



Your Answer Grading rating

True/False

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Question Federations & unions constitute not only a part of organisations but also animportant and crucial wing of them

Correct Answer True

Your Answer True

True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will complete

the appraisal as at 31st Aug.Correct Answer False

Your Answer False

Match The Following

Question Correct Answer Your Answer

The ultimate goal of all jobrelated training.

Long-term improvement. Long-term improvement.

Problem children High potential Walkabout challenges

Concentration ofdevelopmental activities oncertain categories

Gets the best results Gets the best results

Creativity & Practical skills Walkabout challenges High potential




True/FalseQuestion At Intel the Work Force Solution Company (WFS) was framed & given

monopoly over business process.Correct Answer False

Your Answer False


working committee meetings. Who would the unions at Plant level / Shoplevel essentially invite?


Your Answer Representatives from line & personnel department.


________ of job evaluation should be selected.

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Correct Answer method

Your Answer method

Multiple Choice Single AnswerQuestion The questionnaire has over 250 items and requires about how may minutes

to completeCorrect Answer 90 minutes





True/FalseQuestion The benefit of job evaluation is that it lays down the foundation for a rational

wage structureCorrect Answer True

Your Answer True








True/FalseQuestion The Asian Institute of Management have introduced a unique course called

"Managerial Walkabout". The idea of the course came from Prof. M. Gibbonsof Simon Fraser University, British Columbia.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Under the grading system, name the separate geades included:

100

Correct Answer Office , Clerical , Managerial

Your Answer Office , Clerical , Managerial



Your Answer Select the method


following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good

performance appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good

performance appraisal system

Select The BlankQuestion A fee market economy demands a transparent set of laws

and________somthething that the archaic Indian judical system is ill-equipped tocope with

Correct Answer quick disposal of litigation

Your Answer quick disposal of litigation

Multiple Choice Single AnswerQuestion Which pay is one of the most crucial pay given to the employee & also shown

in the pay structure.Correct Answer Performance

Your Answer Performance


building.Correct Answer culture

Your Answer culture


A (POS) system An organisationalBenchmarking Technique

An organisationalBenchmarking Technique

Effective leadership,organisational readiness &style of implementation.

Re-engineering requisites forsuccess.

Human Resource Accounting(HRA)

"The attitude of a learner" Successful Benchmarking Re-engineering requisites forsuccess.

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Analysis of various systems orfunctions common acrossdifferent types of industry.

Generic Benchmarking Generic Benchmarking



Your Answer False






Your Answer Business Strategy , Human Resource Practices , Organisational Capabilities




Your Answer Win something in grievance procedure



Your Answer False

Multiple Choice Single AnswerQuestion What should be suggestive and not prescriptive .



True/False

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Question Depending on the career path model of managers, some specialised traininginputs are given at pre-determined times to make him more handling thenew higher assignment

Correct Answer True

Your Answer True




Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis on the

ratings of individual's personality traits such as -Correct Answer Initiative , Drive , Creativity

Your Answer Initiative , Drive , Creativity



Your Answer True

Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can achieve good

results despite the difficulties inherent in the potential appraisal:Correct Answer Creative imagination , Sense of reality , Effective leadership

Your Answer Creative imagination , Sense of reality , Effective leadership

Multiple Choice Multiple AnswerQuestion What are the objectives of inspection?

Correct Answer Removing defects , Consumer satisfaction , Quality product

Your Answer Removing defects , Consumer satisfaction , Quality product





103

Question In order to attain the support of Line Managers many organisations haveformulated Training Committees or Management Development Committee,membership consists of -

Correct Answer The Chief Executive or a very senior managers take up the role of Chairman ,Training Managers is the member-Secretary in such committee. , Mostly ofLine Managers

Your Answer Mostly of Line Managers , The Chief Executive or a very senior managerstake up the role of Chairman , Training Managers is the member-Secretary insuch committee.


Job knowledge defined inAppraisal form

Ability to consider the extentand depth of demonstratedtechnical and professionalcompetence.

Ability to consider the extentand depth of demonstratedtechnical and professionalcompetence.

Decision - making defined inthe appraisal form

Ability to analyse relevantfacts, evaluate variousalternatives.


Communicating defined in theappraisal form

Ability to consider clarity andprecision of verbal and writtenexpression of ideas andfeelings.

Ability to marshal and analyserelevant data anticipateeventualities.



Your Answer 1975

Multiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly

heard.Correct Answer Paraphrasing



Correct Answer True

Your Answer True




104




Multiple Choice Single AnswerQuestion What is an inherent problem with organisations running their own

educational institutes?Correct Answer Funding from U.G.C. and State Govt.

Your Answer Economic viability




Multiple Choice Single AnswerQuestion A candidate immediately after completing his school / collage education joins

an organisation in lower level position. Later he finds it difficult to make bothends meet as his family grows & thus takes up a part time job or business,etc during his off-hours, this part of moon lighting is called :

Correct Answer Quarter Moon Lighting

Your Answer Blue Moon Lighting


clarified are :Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going

to provide feedback?Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going

to provide feedback?






Your Answer Realistic employee development , Measurable employee development , Wellcosted employee development

105

Select The BlankQuestion ________ is the pay which the employee gets based on his performance in

the company as per his set role and responsibilities.Correct Answer Merit Pay

Your Answer Merit Pay




True/FalseQuestion Transfer of technology does not mean merely shifting technology from one

plance to anotherCorrect Answer True

Your Answer True

Select The BlankQuestion ________ assignment can also be recommended for career development.

Correct Answer Rotational

Your Answer Rotational



Your Answer False

True/FalseQuestion HRD audit can give significant inputs about existing stage of accountability of

employees.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion What were the elements of the liberalization Movement?

Correct Answer Abolishion of licensing , MRTP limit , Foreign Investment

Your Answer Abolishion of licensing , Open economy , Foreign Investment

Select The Blank

106

Question Union leaders at different levels & at federatoins are elected on ________





Your Answer Superior , Subordinate , Colleague



Your Answer Current costs


working committee meetings. Who would the unions at the department /divisional level invite to attend such meetings?

Correct Answer Divisional / departmental manager & personnel manager.

Your Answer Representatives from line & personnel departments.



Your Answer True




Select The BlankQuestion Companies can offer the option only to employees who are above ________

years of age or have served with the company for 10 years.Correct Answer 40

Your Answer 40


107





Correct Answer True

Your Answer False

Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves as -

Correct Answer Strategic partners

Your Answer Strategic partners



Your Answer National Renewal Grant Fund

Multiple Choice Single AnswerQuestion Women employees presently restrict / limit their career to selected jobs &

organisations. But, they will soon be ready to take up all types of jobs indifferent types of organisations. This phenomenon is known as -

Correct Answer Dual career group

Your Answer Dual career group








crucial for the success of HRD audit

108


Your Answer False



Analytical power The ability to reformulate anapparantly complicatedproblem into workable units.

The ability to reformulate anapparantly complicatedproblem into workable units.

Creative Imagination This requires vision to providealternatives on which futurecan be based.

This requires vision to providealternatives on which futurecan be based.

Sense of reality The person will be able tomaintain objective approachto situation in which ownpersonal involvement isconsiderable.

The person will be able tomaintain objective approach tosituation in which own personalinvolvement is considerable.

Select The BlankQuestion The ________ are mostly for the employees of the marketing department .

Correct Answer Commissions

Your Answer Commissions

HRM_2 - Senthil

True/FalseQuestion The data obtained through job analysis are recorded on what is known

as job analysis sheet.Correct Answer True

Your Answer True


Correct Answer HRD

Your Answer HRD




Your Answer a set of social security legislation


109



Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining employee

value with following factors :Correct Answer Technology , Leadership , Motivation

Your Answer Technology , Leadership , Motivation



Your Answer True

Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees

who have accepted the scheme are however , valid only for payouts ofupto ________



Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as

follows:-Correct Answer How well are HR practices linked to business goals , Are good HR

practices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant

Your Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant

True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will

complete the appraisal as at 31st Aug.Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the type of

work in various departments of the organisation in a systematic way bethe employee during his tenure of employment in an organisation?

Correct Answer Flexi work


True/FalseQuestion Through consumers participation in management, consumer will lose

their rights through served techniqueCorrect Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to

his subordinates, it attempts to help the employee in.-

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Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals

Your Answer Supportive atmosphere , Empethetic atmosphere , Setting goals

True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to

all assessors.Correct Answer True

Your Answer True






Your Answer Paper




Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in

any Organisation could last about ________.Correct Answer One & half to about 3 months


Select The BlankQuestion ________ is the example of the balanced score card applications in

some companies.Correct Answer AT & T

Your Answer AT & T

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to

an organisation.Correct Answer Culture

Your Answer Vision

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what

are very important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first


performance appraisal

111




Select The BlankQuestion ________ phase involves generating confidence in the employee to

open up and frankly share his perceptions, feeling etc.Correct Answer Rapport building



Group goals Vs. Organisationalgoals

Course organisational Politics Course organisational Politics

Better decisions about peoplebased on improved informationsystem

HRA benefits HRA benefits

Standard cost method value of human resources foraccounting purposes

value of human resources foraccounting purposes

It is "endomic to everyorganisation regadless of size,funtion or character of wonership

Organisational politidering HRA model



Your Answer Value-function HRD

Select The BlankQuestion The ________ provide resources to approved employment schemes in

the organised & marginised sectorsCorrect Answer Employment Generation Fund


Multiple Choice Single AnswerQuestion Traditionally, human resources has been perceived as,

Correct Answer Bureacratic

Your Answer Lazziz-faire

Multiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management participation in

employees organisations be overcome ?Correct Answer by gaining the confidence of union leaders from the initail stages ,

managements should educate the members about the concept & valuein strenghening union functioning , minimising misunderstandings

Your Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & valuein strenghening union functioning , minimising misunderstandings

Select The Blank

112

Question Federation & union at all levels are managed on the lines ofmanagement of ________

Correct Answer A political body

Your Answer A social organisation




Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional

competence?Correct Answer Primary interest in functional work , They would like to remain expert

rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants

Your Answer Primary interest in functional work , They would like to remain expertrather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants

Multiple Choice Single AnswerQuestion Which practices are service related and human resources related?

Correct Answer Organisational

Your Answer Organisational

True/FalseQuestion Organizations gear most of their management succession activities to

the immediate past.Correct Answer False

Your Answer False





clearly distinguish between immediate training needs to improvepresent performance & ________.


Your Answer Development needs for growth

True/FalseQuestion HRD should be series of adhoc decisions and practices.


Your Answer False

True/False

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Question Increased acceptance of feedback appraisal system is that as large no.of managers work with wide range of other people, it becomes difficultfor a single manager to accurately assess their contribution.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following

approach should be adopted to bridge the gap? Alternatives for thetraining should include a -

Correct Answer "Swim or Sink approach"

Your Answer Job rotation

Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the

Questions asked need to outline?Correct Answer Inputs expected from the Training Department , To prove weakness &

strengths of individuals , Opportunities available to overcome suchweaknesses.

Your Answer Inputs expected from the Training Department , To prove weakness &strengths of individuals , Opportunities available to overcome suchweaknesses.

Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managers

perceived as,Correct Answer Decision-maker

Your Answer Decision-maker


Continued self development A leadership quality A leadership quality

"Working on your liabilities" Life long mission Life long mission

Assignment to some importanttask force or committee

Offsetting Plateauing effect Officiating Assignment

Need-opportunity Alignment Crucial role played by HRD Success formula

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR

practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,

The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,

The ratio of HR professionals to employee population.Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forces



True/False

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Question The reviewer has the prime role of recording major appraisal details.


Your Answer False



Your Answer True


Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account &

ConsumerYour Answer employess organisations , manufactures of commerce , cost account &

Consumer

Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions

meetings particularly at the time of industrial dispute help both theparties -

Correct Answer To exchange their contradictory views

Your Answer To exchange their contradictory views

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken,

affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.



Multiple Choice Multiple AnswerQuestion According to Gurucharan Das what should Indian companies focus its effort

to emerge winners in the light of the liberalization & globalization?Correct Answer Be able to capitalize on global trade , Not ignore quality , Product

developmentYour Answer Be able to capitalize on global trade , Not ignore quality , Product

development






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Question Under the 'Point rating system' name the important steps mentioned:

Correct Answer Construction of the yardsticks , Wage survey , Designing wage structure.

Your Answer Construction of the yardsticks , Wage survey , Designing wage structure.









Your Answer False

Multiple Choice Single AnswerQuestion In resent times, which department and head of the same usually initiates the

manpower plan.Correct Answer HR department




Your Answer method


Correct Answer True

Your Answer True


human resources plan

116

Correct Answer Recruitment







Your Answer True



Your Answer Supervisor's performance



Your Answer HRD systems

Multiple Choice Single AnswerQuestion The birth of the quality control movement in Japan took place in the early -


Your Answer 1960's

Multiple Choice Multiple AnswerQuestion What are the preparations to be done during pre-interview session by the

employer about the employee.-Correct Answer Background , Training , Experience




117






Multiple Choice Single AnswerQuestion What is the essentially the most important principle of any Human Resource

Development Activity?Correct Answer Self development.

Your Answer Self development.


Job analysis It is one of the job evaluationprocess which finds outrelevant facts.

It is one of the job evaluationprocess which finds outrelevant facts.

Non-quantitative jobevaluation category.

Simple ranking and gradingare palced under suchcategory.


Quantitative job evaluation Point system and factorcomparison methods areplaced under such category.



It enables Cos. to get data inlocal wage surveys toestablish job classification.

It enables Cos. to get data inlocal wage surveys to establishjob classification.



Your Answer True

True/FalseQuestion The reviewer has the prime role of recording major appraisal details.


Your Answer False



118

Your Answer Co-ordination









Your Answer Employee enrichment , Informal organisation , Participative management







Multiple Choice Single AnswerQuestion Why is it that in dual career groups there is restricted freedom from the side

of the human resource manager?Correct Answer because of restriction & reservations in adhering to organisational rules &

regulationsYour Answer because of restriction & reservations in adhering to organisational rules &

regulations

Select The BlankQuestion Large recruitment ________ problematic and vice-versa.

Correct Answer Less

Your Answer More

119

True/FalseQuestion True / False

Correct Answer True

Your Answer True



Your Answer True


Performance Appraisal Process Measure actual performanceof appraisee through personalobservation or oral & writtenreports.

Measure actual performance ofappraisee through personalobservation or oral & writtenreports.

Period of Appraisal It coincides with the financialyear of the organisation 1stSept. to 31st Aug.

It coincides with the financialyear of the organisation 1stSept. to 31st Aug.

Winning instinct "Determinating to MakeThings Happen"

"Determinating to Make ThingsHappen"

Ethics of Appraisal "Don't appraise withoutknowing why the appraisal isrequired"

"Don't appraise withoutknowing why the appraisal isrequired"

Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly

suitable for 360 - degree appraisal.Correct Answer Culture

Your Answer Culture

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system

to list the job.Correct Answer Quantitative




Correct Answer True

120

Your Answer True



Your Answer culture



Your Answer 90 days

Multiple Choice Single AnswerQuestion A programme that allows flexible entering & learning (the organisation) times

for the employees is known as -Correct Answer Flexitime




Your Answer The lack of appreciation for the constraints of other department







Your Answer True

Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken into three

stages or levels -Correct Answer Planning , Implementation , Result

121

Your Answer Planning , Implementation , Result







Your Answer various ministeries , manufactures of commerce , cost account & Consumer

True/FalseQuestion An urgency motivation can be explained by a situation where dynamic

profitable organisations foresee a crisis and initiate a radical transformationby breaking status barriers & restructuring organisational relationships.

Correct Answer True

Your Answer True





Match The Following


Performance Appraisal Process Measure actual performanceof appraisee through personalobservation or oral & writtenreports.


Period of Appraisal It coincides with the financialyear of the organisation 1stSept. to 31st Aug.

It coincides with the financialyear of the organisation 1stAug. to 31st July.

Winning instinct "Determinating to MakeThings Happen"


Ethics of Appraisal "Don't appraise withoutknowing why the appraisal isrequired"

"Don't appraise withoutknowing why the appraisal isrequired"

122



Your Answer True





Multiple Choice Multiple AnswerQuestion What are the essential steps with managerial walkabouts?

Correct Answer The student of management choose a subject on his own for the ManagerialWalkabouts. , The faculty's role is to accept or reject the subject ofmanagerial walkabout , The faculty ensures that all 5 essentials of theproposed walkabout are inherent in the subject chosen by the student.

Your Answer The student of management choose a subject on his own for the ManagerialWalkabouts. , The faculty's role is to accept or reject the subject ofmanagerial walkabout , The faculty ensures that all 5 essentials of theproposed walkabout are inherent in the subject chosen by the student.




True/FalseQuestion Abraham has identified seven practices of successful organisations.


Your Answer False




Multiple Choice Single AnswerQuestion Which pay is one of the most crucial pay given to the employee & also shown

in the pay structure.Correct Answer Performance

123


Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________

stage.Correct Answer Implementation







Your Answer Deming , Shewhart , Juran

Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on three areas

which are likely to inpute the effective implementation of the economicpolicy, they are

Correct Answer Inadequate institutional reform , the speed and sequence of reformmeasures , Inadequacies in the communication & political management ofthere measures

Your Answer Inadequate institutional reform , the speed and sequence of reformmeasures , Inadequacies in the communication & political management ofthere measures






Correct Answer True

Your Answer True


potential of these managers.

124

Correct Answer Potential appraisal




Your Answer 60

True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD assets &

liabilities of the companyCorrect Answer True

Your Answer True



organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax laws




True/FalseQuestion At Intel the Work Force Solution Company (WFS) was framed & given

monopoly over business process.Correct Answer False

Your Answer False




Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then

defined in the order of importance preferable along a scale, factors generallyconsidered are:


125


Select The BlankQuestion HRD ________ can be treated as a separate element for good HRD.

Correct Answer department

Your Answer department

Multiple Choice Single AnswerQuestion Name the system where the required competencies are available through

training, councelling etc.:Correct Answer Development


Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President /

Secretary of Branch Union flow to -Correct Answer President / Secretary & Craft / Unit level Union

Your Answer President / Secretary & Craft / Unit level Union




Multiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions of successful organisations,

name one of them.Correct Answer Employment security





True/FalseQuestion It is viewed that customer should be treated as a king

Correct Answer True

Your Answer True

126



Your Answer It is difficult to write grade description , It oversimplifies sharp differencesbetween different jobs & different grades , It is considered to be lesssubjective

Multiple Choice Single AnswerQuestion Name the program which makes supervisor more alert, as it is his

responsibility to rate his subordinates.Correct Answer Periodic appraisal

Your Answer Periodic appraisal



Your Answer True




Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD assets and

liabilities of the companyCorrect Answer Secondary

Your Answer Secondary


Correct Answer Expansion of business globally , Global market accessability , Globalorientation of organisational structure

Your Answer Expansion of business globally , Global market accessability , Globalorientation of organisational structure



Your Answer False

127

Select The BlankQuestion In some cases, individual and group interviews are substituted by ________

Correct Answer LSIP

Your Answer LSIP


The monitoring stage The firm checks the newsystem against strategy.

The firm checks the newsystem against strategy.

The clarification stage The firm identifies andconfirms the overall businessdirection.


The assessment stage The firm calculates the cost ofinvestment on the humancapital and the value placedby employees on thisinvestment.

The firm calculates the cost ofinvestment on the humancapital and the value placed byemployees on this investment.





Your Answer False



Your Answer If mismanaged they affect industrial peace

Multiple Choice Multiple AnswerQuestion A Managerial Walkabouts presents the students with some basic challenges,

such as -Correct Answer Logical Enquiry , Service , Adventure

Your Answer Logical Enquiry , Service , Adventure

Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and willing

ability to change, what sort of role does human resource personnel criticallyneed to take on?

Correct Answer As strategic business partner

Your Answer As strategic business partner

128

Multiple Choice Multiple AnswerQuestion Name the Integrative framework that identifies three paths through which

HR practices can contribute to business performance:Correct Answer By building organisational capabilities , By improving employees satisfaction ,

By shaping customers and shareholders satisfactionYour Answer By building organisational capabilities , By improving employees satisfaction ,

By shaping customers and shareholders satisfaction

Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is

whether to promote largely from whithin the organisation or to hire peoplefrom outside at all levels.



Multiple Choice Single AnswerQuestion Name the type of questions hindering communication

Correct Answer Testing

Your Answer Testing


Working President flows to -Correct Answer General Secretary

Your Answer General Secretary






Correct Answer True

Your Answer True


preceeding years allocation?

129

Correct Answer 0.5

Your Answer 0.5






organisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax laws



Your Answer Paper




Select The BlankQuestion For closure government permission is required at least ________ days

before the intended closureCorrect Answer 90

Your Answer 90






130




Your Answer False

Multiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps mentioned:

Correct Answer Wage survey , Construction of the yardsticks , Designing wage structure.







Your Answer inbalanced wealth distribution , inefficient services , clootic political scenario



Your Answer False



Your Answer True




131

Multiple Choice Single AnswerQuestion Whose development plays an integral part in a Company today.

Correct Answer Employee

Your Answer Employee



Your Answer False

Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any



Select The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by





Your Answer False




Multiple Choice Single AnswerQuestion Which systems are more scientific in the organisations, as each individual will

have an individual score card.Correct Answer Appraisal



132

Question HRD process variable include -


Your Answer Role clarity , Work planning , Better communication




True/FalseQuestion Career planning is essentially the process of aligning the career needs of the

employee with the organisational career opportunitiesCorrect Answer True

Your Answer True





True/FalseQuestion Eight members is considered to be the norm as to the no. of members

constituting a QC-Correct Answer True

Your Answer True



Your Answer 40

Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management

participation in trade unionsCorrect Answer The union should be well organised with sounds rules , the coverage of items

for discussion & participation should be pre -set , both parties should haveimplicit faith in information supplied by the other

Your Answer The union should be well organised with sounds rules , the coverage of itemsfor discussion & participation should be pre -set , both parties should haveimplicit faith in information supplied by the other

133


Correct Answer Increments , Salaries , Rewards







Your Answer to their social status , their economic status , their psychological status



Your Answer False



Your Answer False


An efficient plant layout & agood menchmark






Japanese firms had ling beenbenchmarking othercompanies, many of themAmerican


Select The Blank

134

Question The problem and challenges of continous improvement can be effectivelytackled by taking advantage of ________.

Correct Answer Synergy of teams

Your Answer Synergy of teams

Multiple Choice Single AnswerQuestion Name the person who suggested the new concept which takes into account

various key factors that will tell the overall performance of a job.Correct Answer Elliot Jecques

Your Answer Elliot Jecques

Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be


Your Answer manegerial






Your Answer Culture





clarified are :Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going

to provide feedback?Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going

to provide feedback?

Select The BlankQuestion ________ is a difficult exercise, therefore it should be done with care.

135



Multiple Choice Single AnswerQuestion Upto late seventies, how many organisations were with HRD department?

Correct Answer Twelve

Your Answer Six




Match The Following


Major sources of recruitmentin private sector.

Employee recommendationsand advertisement.


SANDOZ INDIA LTD. Internal Advertising isrestored for all vacancies.

Internal Advertising is restoredfor all vacancies.


Vacancy is filled in bypromoting the employeesseniority, merits.


Major sources of recruitmentin public sector.

Scheduled tribes andscheduled castes & employeerecommendations.



Multiple Choice Multiple AnswerQuestion What is Business Process Re-engineering?Correct Answer The ability of an organisation to step back & rethink the way it doesbusiness , Focus on all form business components: strategy, business process, people andtechnology. , Encouraging enterprenewal adaptation on capabilities with stress oninnovative skills & collaborative decision-makingYour Answer Encouraging enterprenewal adaptation on capabilities with stress oninnovative skills & collaborative decision-making , The ability of an organisation to stepback & rethink the way it does business , Focus on all form business components:strategy, business process, people and technology.

True/FalseQuestion Employees feel frustrated due to low specialisation in the workCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion When employees takes up other occupation & spend more or less 70% oftheir time & resources for their business or industrial unit. Second job activity to thisextent may be called as :Correct Answer Three quarter Moon LightingYour Answer Three quarter Moon Lighting

True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975in Larsen & Toubro (L & T).Correct Answer TrueYour Answer True

True/FalseQuestion Implementation level deals with the actual conduct of the appraisal process.Correct Answer TrueYour Answer True

Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment ofemployees are treated as ________Correct Answer Current costsYour Answer Current costs

Multiple Choice Single AnswerQuestion Which practices are service related and human resources related?Correct Answer OrganisationalYour Answer Organisational

Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directsresources from applicants to a centralised employment response centre.Correct Answer EMSYour Answer EMS

Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Work Planning' that is componentsystems of HRD:Correct Answer Performance appraisal , Role analysis , Contextual analysisYour Answer Performance appraisal , Role analysis , Contextual analysis

Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were found tobe in the Work Horse categoryCorrect Answer 0.79Your Answer 0.79

Select The BlankQuestion The link between sense of reality and ________ is important for properunderstanding of the definition of sense of realityCorrect Answer imaginationYour Answer imagination

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then definedin the order of importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , AccountabilityYour Answer Skill , Efforts , Accountability

Multiple Choice Multiple AnswerQuestion A Managerial Walkabouts presents the students with some basic challenges,such as -Correct Answer Logical Enquiry , Service , AdventureYour Answer Logical Enquiry , Service , Adventure

Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or chief,instead, importance is given to hiring the right people for the rights. This policy emulateswhich concept?Correct Answer Self actualization at the work place.Your Answer Self actualization at the work place.

Select The Blank

Question ________ and retaintion of qualified employees is a common goal shared bymany employers.Correct Answer RecruitmentYour Answer Recruitment

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with thehuman resources planCorrect Answer RecruitmentYour Answer Recruitment

Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in theemployees organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about managementYour Answer Providing wrong information about management


Concept suggested by Elliot Jecques. It takes into account the various key factors thatwill tell the overall performance of a job. It takes into account the various key factors thatwill tell the overall performance of a job.

Job Factors enumerated as : Effort, responsibility, skill, working conditions Effort,responsibility, skill, working conditions

Wage survey : It places all evaluated jobs according to point in terms of money. It placesall evaluated jobs according to point in terms of money.

Designing wage structure : Similar jobs are grouped and treated as a job class. Similarjobs are grouped and treated as a job class.

Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of thefollowing pioneered such refinements?Correct Answer Deming , Shewhart , JuranYour Answer Deming , Shewhart , Juran



Assignment to some important task force or committee Offsetting Plateauing effectOffsetting Plateauing effect

Need-opportunity Alignment Crucial role played by HRD Crucial role played by HRD


Multiple Choice Multiple AnswerQuestion What are the elements of a quality control system?Correct Answer A means of measurement of accomplishment , A means of standard. ,A comparision of actual results with the standard.Your Answer A means of measurement of accomplishment , A means of standard. , Acomparision of actual results with the standard.

Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try tobenefit from the same?Correct Answer The candidate is desirous to be better , The candidate has an attitudefor healthy competition , The candidate is desirous of knowing himself through the eyesof others.Your Answer The candidate is desirous to be better , The candidate has an attitude forhealthy competition , The candidate is desirous of knowing himself through the eyes ofothers.

Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development, Well costed employee developmentYour Answer Realistic employee development , Measurable employee development ,Well costed employee development

Multiple Choice Multiple AnswerQuestion There are companies where the HR department lists out the raters bychoosing randomly from the participant's list of work related employees. Each raterreceives an envelop having the following :-Correct Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administratorYour Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator

Select The BlankQuestion ________ manpower plan need the involvement of top management as wellas HR exports.Correct Answer StrategicYour Answer Strategic

True/FalseQuestion Establishment of trade unions by workers in small industries is not commonCorrect Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practicesare designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses, The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,The ratio of HR professionals to employee population.

Select The BlankQuestion ________ means every employee is an active participant in goal attainment.Correct Answer Employee involermentYour Answer Employee involerment

True/FalseQuestion HRD audit can give significant inputs about existing stage of accountabilityof employees.Correct Answer TrueYour Answer True

Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________stage.Correct Answer ImplementationYour Answer Implementation

Select The BlankQuestion ________ should reinforce positive behaviour.Correct Answer FeedbackYour Answer Feedback

True/FalseQuestion Performance development plan is set for the employee by his immediateboss.Correct Answer TrueYour Answer True

Select The BlankQuestion HRD department is also included as an ________ of HRD.Correct Answer InstrumentsYour Answer Instruments

Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many employees.Thisphenomenon ideally takes place around the age ofCorrect Answer 40Your Answer 40

Multiple Choice Single AnswerQuestion Why Companies go for HRD Audit?Correct Answer Promoting ProfessionalismYour Answer Promoting Professionalism

Multiple Choice Single AnswerQuestion When one's financial & social position is almost entirely determined by thesecond occupation, the extent of second jobbing may be known as :Correct Answer Full Moon LightingYour Answer Full Moon Lighting

Multiple Choice Single AnswerQuestion Name the type of questions hindering communicationCorrect Answer TestingYour Answer Testing

True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD assets &liabilities of the companyCorrect Answer TrueYour Answer True

Select The BlankQuestion On the basis of job elements and organisational demand an appropriate________ of job evaluation should be selected.Correct Answer methodYour Answer method

Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development Managerstook what form of approach for the development of human resource?Correct Answer Manufacturing approachYour Answer Manufacturing approach

Multiple Choice Single AnswerQuestion What does a Supervisory Skill Level Survey entaial?Correct Answer Method of measuring training needs of a Co's supervisors throughwell designed psychometric tests

Your Answer Method of measuring training needs of a Co's supervisors through welldesigned psychometric tests

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in aHRM systemCorrect Answer There is no assurance of future benefits , people are not owened by theorganisation , it may not be recognised by tax lawsYour Answer There is no assurance of future benefits , people are not owened by theorganisation , it may not be recognised by tax laws

Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need tomove towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs ofemployees , Strategic partners , Change agentsYour Answer Employee champions who are able to relate to & meet the needs ofemployees , Strategic partners , Change agents

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President /Secretary of Branch Union flow to -Correct Answer President / Secretary & Craft / Unit level UnionYour Answer President / Secretary & Craft / Unit level Union

Multiple Choice Single AnswerQuestion What is regarded as the preventive tool in case of any differences of opinionsamong the members of rating committee.Correct Answer Job specificationYour Answer Job specification

True/FalseQuestion Trade union is a group of two people who come to strengthen theirbargaining position.Correct Answer FalseYour Answer False

True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to allassessors.Correct Answer TrueYour Answer True

LIST OF ATTEMPTEDQUESTIONS AND ANSWERS


Question Why Companies go forHRD Audit?Correct Answer PromotingProfessionalismYour Answer PromotingProfessionalism

True/FalseQuestion It is technology whocan provide

competitive advantage tocorporations.Correct Answer FalseYour Answer True

True/FalseQuestion Counselling involvesa one to one

discussion between the participant and

administrator.Correct Answer TrueYour Answer False

Multiple Choice Single AnswerQuestion The role of whichmanager must

parallel the needs of his changingorganisation.Correct Answer HRYour Answer HR

Multiple Choice Multiple AnswerQuestion Mention the bjectivesof Job

evaluationCorrect Answer To maintaincomplete descriptopn of eachoccupation in the entire plant ,

To promote accurate consideration ofall employees

for advancement and transfer , Topromote

information for work organisation,employees section

etc.Your Answer To promote accurateconsideration

of all employees for advancement andtransfer , To

promote information for workorganisation,

employees section etc. , To ensure thatlike wages

are paid to all qualified employees onunlike work.

Multiple Choice Single AnswerQuestion Women employeespresently restrict

/ limit their career to selected jobs &

organisations. But, they will soon beready to take

up all types of jobs in different typesof

organisations. This phenomenon isknown as -Correct Answer Dual careergroup


Multiple Choice Single AnswerQuestion Whose developmentplays an integral

part in a Company today.Correct Answer EmployeeYour Answer Employee

Multiple Choice Multiple AnswerQuestion What are the casuesfor unsound

functioning of Indian Tarde unions?Correct Answer Multilpeunions , Category

wise unions , Intra & inter unionrivalryYour Answer Multilpe unions ,Category wise

unions , Intra & inter union rivalry

Multiple Choice Multiple AnswerQuestion What are thepublished literature

of the company which help inassessing the

strengths and weakness of HRDCorrect Answer Manualreports , Marked

Handouts , Personal ManualYour Answer Manual reports ,Marked Handouts ,

Personal Manual

True/False

Question Majority of thedisputes in

industries are related to the problemof wages,

salaries & benefitsCorrect Answer TrueYour Answer True

Select The BlankQuestion The ________ aremostly for the

employees of the marketingdepartment .Correct Answer

CommissionsYour Answer Commissions

Select The BlankQuestion A major reason forresistance to

re-engineering is a challenge to theexisting

________.Correct Answer hierarchyYour Answer hierarchy

Multiple Choice Single AnswerQuestion The Finance Ministeralso expressed

the government's intention toeventually raise total

resource allocation for education tohow much

percent of the GDP in a phasedmanner?Correct Answer 0.05

Your Answer 0.05

Multiple Choice Multiple AnswerQuestion What were theelements of the

liberalization Movement?Correct Answer Abolishionof licensing ,

MRTP limit , Foreign InvestmentYour Answer Abolishion oflicensing , MRTP limit

, Open economy

Multiple Choice Multiple AnswerQuestion Name the varioussteps considered

under Factor comparision system:Correct Answer Allocation ofcorrect rate

to each key job , Selection of jobcharacteristics ,

Determination of correct rates of keyjobsYour Answer Allocation of correctrate to each

key job , Selection of jobcharacteristics ,

Determination of correct rates of keyjobs

Select The BlankQuestion For the period of thelay off up to

a maximum of ________ workmenwill be paid

compensation equal to half their basicpay & D.A.Correct Answer 45 daysYour Answer 45 days

True/FalseQuestion The individual with adeep speed

insight will not go quickly to the leastof a problem.Correct Answer FalseYour Answer False

Select The BlankQuestion HRD meanscompetence building,

commitment building, and ________building.Correct Answer cultureYour Answer culture

Multiple Choice Single AnswerQuestion Name the techniqueused by the

point system and factor comparisonsystem to list

the job.Correct Answer QuantitativeYour Answer Quantitative

Multiple Choice Single AnswerQuestion Name the bankwhich was one of

the earliest organisations in India totry Sensitivity

training based interventions in the 60's:Correct Answer State Bankof IndiaYour Answer State Bank of India

Multiple Choice Single AnswerQuestion What is one of themajor reasons

for a perceived rise in number ofmoon - lights in

the coming future?Correct Answer Change invalues &

expectations.Your Answer Change in values &expectations.

True/FalseQuestion Objective ofperformance appraisal

system is to identify thedevelopmental needs of

each employee.Correct Answer TrueYour Answer True

Match The FollowingQuestion Correct Answer

Your Answer

Group goals Vs. Organisational goalsCourse

organisational Politics Courseorganisational

Politics

Better decisions about people basedon improved

information system HRAbenefits HRA

benefits

Standard cost method value ofhuman resources

for accounting purposes value ofhuman resources

for accounting purposes

It is "endomic to every organisationregadless of

size, funtion or character ofwonership

Organisational politideringOrganisational

politidering

Multiple Choice Single AnswerQuestion Which practices areservice related

and human resources related?Correct Answer

OrganisationalYour Answer Organisational


Question How would therepresentative of

consumer association be able to makea difference

in the consumerism movementCorrect Answer byparticipating in

collective barganing , to demandsgood supply of

quality goods at fair practices , todemands good

supply of quality goods at fairs pricesYour Answer by participating incollective

barganing , to demands good supplyof quality goods

at fair practices , to demands goodsupply of quality

goods at fairs prices

True/FalseQuestion Properimplementation and support

of all management levels are not verycrucial for

the success of HRD auditCorrect Answer FalseYour Answer False

Select The BlankQuestion ________assignment can also be

recommended for careerdevelopment.

Correct Answer RotationalYour Answer Rotational

Multiple Choice Multiple AnswerQuestion What are the areaswhere the

auditors should physically visit theworkplace?Correct Answer Canteens ,Living colony ,

Training roomsYour Answer Canteens , Livingcolony , Training

rooms

Multiple Choice Single AnswerQuestion When effort to earnadditional

income through a second job does notbear fruit,

such type of efforts & the consequentresults may

be called as -Correct Answer Blue MoonlightingYour Answer Blue Moon lighting

Multiple Choice Multiple AnswerQuestion Succession planningis done in

three time frames, those are-Correct Answer Immediate ,Intermediate ,

Long range

Your Answer Immediate ,Intermediate , Long

range

True/FalseQuestion An employee who iscategorised as

Dead wood is one who has absolutelyno potential

for growth & should be included in arationalization

programme.Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion What is concernedwith developing a

pool of candidates in line with thehuman resources

planCorrect Answer RecruitmentYour Answer Recruitment

Select The BlankQuestion The process ofanalysing jobs from

which job descriptions are developedare called

________.Correct Answer Job AnalysisYour Answer Job Evaluation


Question Name the two facterswhich lead

people to work:Correct Answer Economic ,MotivationYour Answer Economic ,Motivation

Multiple Choice Multiple AnswerQuestion Motorola developedan index,

Individual Dignity Entitlement basedon following

Questions :Correct Answer Do you havea substantive

job that contributes to the success ofMotorola? ,

Do you have a career plan and is itexciting,

achievable and being acted on? , Doyou have

on-the-job behaviours and theknowledge base to be

successful?Your Answer Do you have a careerplan and is

it exciting, achievable and being actedon? , Do you

have on-the-job behaviours and theknowledge base

to be successful? , Do you haveinternal operational

measures?

True/FalseQuestion The benefit of jobevaluation is that

it lays down the foundation for arational wage

structureCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Why was workersparticipation in

manamement intiated?Correct Answer to satisfyworkers

psychological needs , to develop asouce of

belongingness , to establish industrialpeaceYour Answer to satisfy workerspsychological

needs , to develop a souce ofbelongingness , to

establish industrial peace

Multiple Choice Single AnswerQuestion Which systememphasis a lot on the

need to motivate peopleCorrect Answer HumanResourse

DevelopmentYour Answer Human ResourseDevelopment

Select The BlankQuestion Financial difficulties ,accumulation

of stock , expiry of license or lease &exhaustion of

natural resources are not consideredvalid reasons

for closure as there are ________Correct Answer avoidablecircumstancesYour Answer avoidablecircumstances


Your Answer

Arthur He studied the impact of twodifferent

management approaches on theproductivity of steel

mills. He studied the impact of twodifferent


mills.

Macduffie He studied 70automobile plants

representing 24 companies from 17different

countries. He studied 70automobile plants


countries.

Huselied He used 2 scales- oneto measure employee

skills and the second to measureemployee

motivation. He studied 80automobile plants


countries.

Welbourne and AndrewsHe studiedthe survival

rate of 136 non-financial companies.He used 2

scales- one to measure employee skillsand the

second to measure employeemotivation.

Select The BlankQuestion In a re-engineeringprogramme,

when a process changes so does the________ of

the concerned employee.Correct Answer job profileYour Answer job profile

Select The Blank

Question The national renewalfund is

administered by the department ofindustrial

development. The NRF was proposedto have a corpus

of ________ which would becontributed from

budgetory supportCorrect Answer Rs. 2000croresYour Answer Rs. 2000 crores

Multiple Choice Multiple AnswerQuestion What are the uses ofthe ' Balanced

Score Card' as a strategic managementsystem?Correct Answer It is used toclarify &

translate vision & strategy , It is usedas a

management tool. , It is used toenhance strategic

feedback and learning curves.Your Answer It is used to clarify &translate

vision & strategy , It is used as amanagement tool.

, It is used to enhance strategicfeedback and

learning curves.

Select The Blank

Question A strategy based onsuperior

service is very powerful as the________ is highCorrect Answer value addedYour Answer competitiveness

True/FalseQuestion Performancedevelopment plan is

set for the employee by his immediateboss.Correct Answer TrueYour Answer True

True/FalseQuestion The human resourcedepartment

should move out from routinetransactional

activities and let IT take care of theiractivities.Correct Answer TrueYour Answer True

Select The BlankQuestion The role of theorganisation in

career planning is to introduce &strengthen

systems to ensure ________ ofemployeesCorrect Answer CareerProgressionYour Answer Career Progression

Subject:Human Resource

Management

Part:

Chapter:11

Multiple Choice SingleResponse

Question IDQuestionOptionsIs Correct

1Name the technique which

determines the

relevant worth of a job with respect toother jobs.

Job Analysis

Job Description

Job EvaluationYes

Job Enlargement



2Name the system which is

simple, less

expensive & less time consuming.Factor conparision

Grading

Point

RankingYes



3What is regarded as the

preventive tool in

case of any differences of opinionsamong the

members of rating committee?Job evaluation

Job description

Job specificationYes

Job analysis



4If supply of labor is higher

than demand,

which factor would be relatively low?Price

WageYes

Increment

#

Incentive



5Name the person who

suggested the new

concept which takes into accountvarious key factors

that will tell the overall performanceof a job.

Fred Luthas

Elliot JecquesYes

Philip Kotler

Robbins Stephen P.



6Name the technique used by

the point

system and factor comparison systemto list the job.

Non-quantitative

QuantitativeYes

Non-analytical

Analytical



7Name one of the processes of

job evaluationSelect the methodYes

Ranking system

Point method

Job Enlargement



8Name the method where

common factors to

all the jobs are identified.Factor comparison

Analytical

Non-analytical

PointYes



9On the basis of the relative

work in the

organisation, what is the primarypurpose of job

evaluation?To set wagesYes

To set prices

To set methods

To set programmes



10What is that describes the

duties of the job,

authority relationship, skillsrequirement, conditions

of work etc.Job evaluation

Job programmes

Job enlargement

Job analysisYes



11Under which system the

process is based on

persona! judgement, and thereforetends to get

influenced by personal biases.Point

RankingYes

Grading

Factor comparision

Multiple choice SingleResponse


12Which kind of inequality to a

great extent

affects industrial relations?Price

Quality

WageYes

Technology



13

What is it that job evaluationrequires while

undertaking the programme at allstages in the

organization?Controlling

PlanningYes

Co-ordination

Co-operation



14Name the organized group of

employees

which is directly concerned with jobevaluation.

Multi-union

Trade-unionYes

Workers union

Supervisor's union



15Which is the only weapon of

trade union,

which the union think is taken awayby applying the

Job evaluation System.Collective co-operation

Collective negotiation

Collective controlling

Collective bargainingYes



16Under the techniques of job

evaluation,

which is the most widely usedmethod?

POINT SYSTEMYes

RANKING SYSTEM

Job grading

Factor comparision system


Question IDQuestionOptions

Is Correct

17Name the factor which when

changes, the

job evaluation system should alsochange.

Consumer

Management

Seller

TechnologyYes

Multiple Choice singleResponse



evaluation,

which is the least method used?Job grading

Factor comparisicn system

Ranking systemYes

Point system



19Grading systems require

which type of

system, because grading of clerical jobmay be quite

different from that of operative job.Single

Double

Triple

MultipleYes



20In which type of system are

yardsticks of

value for each job factor are prepared?Point rating systemYes

Job evaluation system

Job description system

Ranking system



Is Correct

21After assigning weight to each

criterion like

skill, knowledge etc., the worth of jobis determined

and converted to which kind ofvalues?

MonetaryYes

Incentive

Quantitative

Qualitative


Question !DQuestionOptionsIs Correct

22When individual job

description and grade

descriptions do not match well, theevaluators

classify the job using which kind ofjudgment?

Specific

Non-specific

SubjectiveYes

Objective



23Which kind of relationship

does system of a

job-evaluation maintain while ratingfor different

jobs?Variable

EquitableYes

Systematic

Relevant

Multiple choice MultipleResponse


24Job analysis describes variety

of duties of

the job, they are:Social skills

Condition of workYes

SkillsYes

Authority relationshipYes



25Name the various processes

of job

evaluation:Classify the jobsYes

Select the methodYes

Gain acceptanceYes

Lose acceptance

Multiple Choice MultipleResponse


26Job factors used under Factor

comparison

method are:

Mental effortsYes

Fixed efforts

Physical effortsYes

Skill neededYes



27Name the various ways

through which

business firms are being helped bywell designed job

evaluation:Enables Co. to get dataYes

Establishes equal wage ratefor all the jobs,

according to job requirement.Yes

Systematic process andunderstood by all

Establishes different wagerate for all the

jobs, according to job requirement.



28Mention the defects of Simple

ranking

method:Simplicity tends to make

measurement

somewhat crude.Yes

Absence of pre-determinedyardstick leads

to personal biasYes

All the factors affecting thejob are not

consideredYes

Some factors affecting the jobare

considered



29It is said that participants

should have

familarity with the job to be rated,therefore the

degree of familarity has impact onwhich factor:

Accessability

AdaptabilityYes

Decision makingYes

Managerial requirements



30Name the factors affecting

the designing of

the wage structure area:Labour market conditionYes

High market condition

Economic condition of thecountry

Yes

Adjustment and operation ofwage structure

Yes



31Job description which are

prepared as part

of the process which can be used forwriting up job

specifications, that can then be usedfor which kind

of purpose?TrainingYes

PromotionYes

Job analysis

Job evaluationYes



32The worth of job is

determined in relation

to other jobs in terms ofResponsibility involvedYes

Efforts requiredYes

Responsibility checked

Payment requirement



33Under the point method, key

jobs are

selected, each sub factor is thendefined in the

order of importance preferable along ascale,

factors generally considered are:SkillYes

Job enrichment

EffortsYes

AccountabilityYes

Multiple Ch6ic'e"MultipleResponse


34Ranking system measures

each job in

comparison with other jobs in termsof the relative

importance of the following factors:Supervision & leadershipYes

Leadership & management

Co-operation & associationoutside the line

of authority Yes

Probability & consequencesof errors

Yes



35Under the grading system,

name the

separate geades included:Firm

OfficeYes

ClericalYes

ManagerialYes


Question IDQuestionOptions!s Correct

36Mention the objectives of Job

evaluationTo maintain complete

description of each

occupation in the entire plantYes

To promote accurateconsideration of all

employees for advancement andtransfer

Yes

To promote infcrrnation forwork

organization, errp'oyees section etc.Yes

To ensure that like wages arepaid to all

qualified employees on unlike work.



37Mention certain weaknesses

under the

grading method:It is difficult to write grade

descriptionYes

It oversimplifies sharpdifferences between

different jobs & different gradesYes

It is considered to be lesssubjective

Yes

It is considered to be toosubjective



Is Correct

38Name the various steps

considered under

Factor comparison system:Selection of job analysis

Allocation of correct rate toeach key job

Yes

Selection of jobcharacteristics

Yes

Determination to correctrates of key jobs

Yes



39Under the 'Point rating

system' name the

important steps mentioned:Construction of the yardsticksYes

Price survey

Wage surveyYes

Designing wage structure.Yes



40Name the two factors which

lead people to

work:EconomicYes

Organising

MotivationYes

Controlling

True /False


41Job evaluation precedes job

analysisTRUEYes

FALSE

True / False


42Employee and supervisor

should be never

involved while finalizing jobdescription

TRUE

FALSEYes

True / Faise


43Ail forms of job evaluation

are designed to

enable management to determine howmuch one job

should be paid as compared to others.TRUEYes

FALSE

True / False


44When several unions exists in

an

organization it becomes easy to applyjob evaluation

system.TRUE

FALSEYes

True / False


45Point rating system consists

of designing the

wage structure.TRUEYes

FALSE

True / False


46The aim of the mejority of the

systems of

ob evaluation is to establish, on agreedbasis, the

relative values of different jobs in agiven plant.

TRUEYes

FALSE

true / False


47A corollary of this Job

evaluation principal

is that for equal work there should beunequal wage

rates.TRUE

FALSEYes

True / False


48

Ranking system usuallymeasures each job

in comparison with other jobs in termof relative

importance of experience &education.

TRUEYes

FALSE

True /False


49It is very easy to write grade

description,

as the number of jobs increases.TRUE

FALSEYes

True / False


Is Correct



description do not match well, theevaluators

classify the job using their subjectivejudgment.

TRUEYes

FALSE

True / False

j


51Under point method,

common factors to all

the jobs are identified.TRUEYes

FALSE

True /False


52The job falling under the

same grade get

different wage scale.TRUE

FALSEYes

True /False


53Factor comparison system

consists of

selection of key jobs.TRUEYes

FALSE

Question IDQuestionOptionsis Correct

54The data obtained through

job analysis are

recorded on what is known as jobanalysis sheet.

TRUEYes

FALSE

True/ False


55Trade union is a group of two

people who

come to strengthen their bargainingposition.

TRUE

FALSEYes

True / False


56The benefit of job evaluation

is that it lays

down the foundation for a rationalwage structure

TRUEYes

FALSE

Select a Blank


If standard of livinq is,

it calls for higher wage

57

HighYes

low

medium

below

Select a Blank


Responsibility is much more

58Than of worker.Manager

SupervisorYes

General Manager

Personnel Manager

Select a Blank


In the case ofthere

is one

59yardstick consisting of job

classes.Job Ranking

Job analysis

Job Evaluation

Job GradingYes

Select a Blank


Is Correct

All should be paid

within limits

60which is given by the

standards set through

a wage structure.Increment

Gratuity

WagesYes

Incentive

Select a Blank


61The ranking system is also

known as system.Non-quantitative

Yes

Quantitative

Qualitative

Non-qualitative

Select a Blank


62It is said that rate the job, and

not theWage

ManYes

Salary

Personnel

Select a Blank


Is the rating of jobs to

63determine their position in a

job hierarchy.Job evaluationYes

Job system

Job analysis

Job description

Select a Blank


On the basis of job elementsand

organizational demand an appropriateof job

evaluation

64should be selected.study

type

methodYes

course

Select a Blank


Are first established on the

65

basis of job informationderived from job

analysis.Description

Equipment

Experiences

GradesYes

Select a Blank


66Factor comparison method is

regarded as

methodSimple

ComplexYes

Appreciable

Less expensive

Select a Blank


While evaluating

jobs,

67Where nature of work is

difficult to be

expressed in quantifiable numbers.Workers

Supervisors

manegerialYes

Dersonnel

Select a Blank

Question IDQuestionOptionss Correct

Under methodjobs

are

68arranged from highest to

lowest, in order

of their value to the organization.Point

Grading

Actor comparison

RankingYes

Select a Blank


69The job evaluation

programme once installed

must be continued on a basis.Monthly

Voluntary

PermanentYes

Periodical

Match


70Definition of Job Evaluation:It is the process of analysis

and assessment

of jobs to ascertain reliability, theirrelatively

worth using the assessment as a basisfor a

balanced wage structure.Yes

/Objectives of Job Evaluation:

To determine a rate of pay foreach job

which is fair and equitable withrelation to other

jobs in the industry.Yes

Principles of Job Evaluation:Allows employees to discuss

to discuss jobratings

Yes

Process of Job Evaluation:The basic procedure is to

compare content

of jobs in relation to one author, interms of some

elements like skills, efforts etc.Yes

The basic procedure is that, itshould be

written very carefully as it can be usedas an

evidence while handling somegrievances.

The job analyst shouldhimself observe the

actual work done by the employee.

Match


71JOB RANKINGIn this case, the method is

very simple and

not expensive.Yes

JOB GRADINGIn this case, there is one

yardstick

consisting of job classes.Yes

FACTOR COMPARISONSYSTEM

In this case the job factos arecompared

rather than the whole job.Yes

POINT RATING SYSTEMIn this case, it is widely used

in job

evaluation and also designs wagestructure.

Yes

In this case, this is the firstapproach

which breaks down jobs into severalcharacteristics.

This new concept is suggestedby Elliott

Jecques.

Match


72Non-quantitative job

evaluation category.Simple ranking and grading

are placed

under such category.Yes

Quantitative job evaluationPoint system and factor

comparison methods

are placed under such category.Yes

The beneficiaries to businessfirms by job

evaluationIt enables Cos. to get data in

local wage

surveys to establish job classification.Yes

Job analysisIt is one of the job evaluation

processes,

which finds out relevant facts.Yes

It is considered to be complexto cos. as it

is not understood by all.

Simple ranking and pointsystem are placed

under such category.

Match


73Job Factors enumerated as :Effort, responsibility, skill,

working

conditionsYes

Wage survey :It places all evaluated jobs

according to

point in terms of money.Yes

Designing wage structure :Similar jobs are grouped and

treated as a

job class.Yes


It takes into account thevarious key

factors that will tell the overallperformance of a

job.Yes

Effort, grading, skill, workingconditions.

Effort, point, skill, workingconditions.


True/FalseQuestion The data obtainedthrough job

analysis are recorded on what isknown as job

analysis sheet.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Which kind ofliterature identifies a

number of systems & subsystems?Correct Answer HRDYour Answer HRD

Select The BlankQuestion A fee marketeconomy demands a

transparent set of lawsand________somthething

that the archaic Indian judical systemis

ill-equipped tocope withCorrect Answer quickdisposal of litigationYour Answer a set of social securitylegislation

Multiple Choice Multiple AnswerQuestion Essentials of effectiveQC's :-Correct Answer Promptapproval , Regular

communication , UnconditionalsupportYour Answer Prompt approval ,Regular

communication , Unconditionalsupport

Multiple Choice Multiple AnswerQuestion It is said that versalitywill be the

key factor in determining employeevalue with

following factors :Correct Answer Technology ,Leadership ,

MotivationYour Answer Technology ,Leadership , Motivation

True/FalseQuestion The job falling underthe same

grade get different wage scale.Correct Answer FalseYour Answer True

Select The BlankQuestion Under Voluntaryretirement scheme

income tax benefits for employeeswho have accepted

the scheme are however , valid onlyfor payouts of

upto ________Correct Answer Rs. 5 lakhYour Answer Rs. 5 lakh

Multiple Choice Multiple AnswerQuestion Some Questions thatevery

corporation needs to address are asfollows:-Correct Answer How well areHR practices

linked to business goals , Are goodHR practices &

HRD systems & processed beingdesigned , Are the

systems internally sound consistent &relevantYour Answer How well are HRpractices linked to

business goals , Are good HRpractices & HRD

systems & processed being designed ,Are the

systems internally sound consistent &relevant

True/FalseQuestion If the assessee istransferred after

Feb. the immediate superior willcomplete the

appraisal as at 31st Aug.Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion What is theprogramme of allowing

flexibility in handling the type of workin various

departments of the organisation in asystematic way

be the employee during his tenure ofemployment in

an organisation?Correct Answer Flexi workYour Answer Flexitime

True/FalseQuestion Through consumersparticipation in

management, consumer will lose theirrights

through served techniqueCorrect Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Performancecounselling refers to

the help provided by a manager to hissubordinates,

it attempts to help the employee in.-Correct Answer Supportiveatmosphere ,

Empethetic atmosphere , Setting goalsYour Answer Supportiveatmosphere , Empethetic

atmosphere , Setting goals

True/False

Question Monitoring andFollow-up follows

the distribution of Questionnaires toall assessors.Correct Answer TrueYour Answer True




Multiple Choice Single AnswerQuestion Under the pre-Interview

preparation it is useful to note the keypointsCorrect Answer PaperYour Answer Paper




Select The BlankQuestion The whole process ofconducting a

360 - Degree Feedback process in anyOrganisation

could last about ________.Correct Answer One & halfto about 3

monthsYour Answer One & half to about3 months

Select The BlankQuestion ________ is theexample of the

balanced score card applications insome companies.Correct Answer AT & TYour Answer AT & T

Select The BlankQuestion A strong ________can have a

lasting effect and provide sustenanceto an

organisation.Correct Answer CultureYour Answer Vision

Multiple Choice Multiple AnswerQuestion Within theestablishment stage of

the career development cycle, what arevery

important occasions for a youngemployee?Correct Answer The firstpromotion ,

Successfully completed asignment ,The first

performance appraisalYour Answer The first promotion ,Successfully

completed asignment , The firstperformance

appraisal

Select The BlankQuestion ________ is knownnot to hold

overly one-sided views.Correct Answer JudgementYour Answer Judgement

Select The BlankQuestion ________ phaseinvolves generating

confidence in the employee to openup and frankly

share his perceptions, feeling etc.Correct Answer RapportbuildingYour Answer Rapport building


Your Answer



Politics



benefits






Organisational politideringHRA model

Multiple Choice Single AnswerQuestion The Maincontribution of HRD audit

is to focus onCorrect Answer Value-addingHRDYour Answer Value-function HRD

Select The BlankQuestion The ________provide resources to

approved employment schemes in theorganised &

marginised sectorsCorrect Answer EmploymentGeneration

FundYour Answer National RenewalGrant Fund

Multiple Choice Single AnswerQuestion Traditionally, humanresources has

been perceived as,

Correct Answer BureacraticYour Answer Lazziz-faire

Multiple Choice Multiple AnswerQuestion How can thelimitations/ misgivings

of management participation inemployees

organisations be overcome ?Correct Answer by gainingthe confidence

of union leaders from the initail stages,

managements should educate themembers about the

concept & value in strengheningunion functioning ,

minimising misunderstandingsYour Answer by gaining theconfidence of union

leaders from the initail stages ,managements should

educate the members about theconcept & value in

strenghening union functioning ,minimising

misunderstandings

Select The BlankQuestion Federation & unionat all levels are

managed on the lines of managementof ________Correct Answer A politicalbodyYour Answer A social organisation

Multiple Choice Single AnswerQuestion HR managers togurantee their

viability need to think themselves as -Correct Answer StrategicpartnersYour Answer Strategic partners

Multiple Choice Multiple AnswerQuestion What are the general

characteristics of a Technical -functional

competence?Correct Answer Primaryinterest in

functional work , They would like toremain expert

rather than become general managers ,They

consider managerial andadministrative

responsibilities as avoidable irritantsYour Answer Primary interest infunctional work

, They would like to remain expertrather than

become general managers , Theyconsider

managerial and administrativeresponsibilities as

avoidable irritants


Question Which practices areservice related



True/FalseQuestion Organizations gearmost of their

management succession activities tothe immediate

past.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Name the threeperformance

counselling phase.-Correct Answer Rapportbuilding ,

Exploration , Action PlanningYour Answer Rapport building ,Exploration ,

Action Planning

Select The BlankQuestion In the interviewmethod of

training-need identification interviewsmust clearly

distinguish between immediatetraining needs to

improve present performance &________.

Correct AnswerDevelopment needs for

growthYour Answer Development needsfor growth

True/FalseQuestion HRD should beseries of adhoc

decisions and practices.Correct Answer FalseYour Answer False

True/FalseQuestion Increased acceptanceof feedback

appraisal system is that as large no. ofmanagers

work with wide range of other people,it becomes

difficult for a single manager toaccurately assess

their contribution.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion In the stage of careerdevelopment

cycle which out of the followingapproach should be

adopted to bridge the gap?Alternatives for the

training should include a -Correct Answer "Swim orSink approach"Your Answer Job rotation

Multiple Choice Multiple AnswerQuestion In an interviewMethod of Training

Need identification, what do theQuestions asked need

to outline?Correct Answer Inputsexpected from the

Training Department , To proveweakness &

strengths of individuals ,Opportunities available to

overcome such weaknesses.Your Answer Inputs expected fromthe Training

Department , To prove weakness &strengths of

individuals , Opportunities available toovercome

such weaknesses.

Multiple Choice Single AnswerQuestion Accounting is amanagement science

group, what are the managersperceived as,Correct Answer Decision-makerYour Answer Decision-maker


Your Answer

Continued self development Aleadership

quality A leadership quality

"Working on your liabilities" Lifelong mission

Life long mission

Assignment to some important taskforce or

committee Offsetting Plateauingeffect

Officiating Assignment

Need-opportunity AlignmentCrucial role played

by HRD Success formula

Multiple Choice Multiple AnswerQuestion Name the internaloperational

measures dealing with how well HRpractices are

designed and delivered:Correct Answer Cycle time,quality & cost

of HR practices , The ratio of HRenpenses , The

ratio of HR professionals to employeepopulation.Your Answer Cycle time, quality &cost of HR

practices , The ratio of HR enpenses ,The ratio of

HR professionals to employeepopulation.


Question Under HRD, namethe factors that

act as motivating forcesCorrect Answer Jobenrichment , Informal

organisation , ParticipativemanagementYour Answer Job enrichment ,Informal

organisation , Participativemanagement

True/FalseQuestion The reviewer has theprime role of

recording major appraisal details.Correct Answer FalseYour Answer False

True/FalseQuestion Trade union is agroup of two

people who come to strengthen theirbargaining

position.Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Member ship of thenation wide

consumer councils (as formed by theGovernment)

would comprise representative ofCorrect Answer variousministeries ,

manufactures of commerce , costaccount &

ConsumerYour Answer employessorganisations ,


Consumer

Multiple Choice Single AnswerQuestion Participation ofmanagement'

representatives in the trade unionsmeetings

particularly at the time of industrialdispute help

both the parties -Correct Answer To exchangetheir

contradictory viewsYour Answer To exchange theircontradictory

views

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by

employees, if extensively part taken,affect Human

Resource Manager in the futureadversely?Correct Answer Disharmonyin individual &

organisational goal balance.

Your Answer Disharmony inindividual &



Select The BlankQuestion ________ of more than1500

managers in Dr. Odiorne's study werefound to be

in the Work Horse categoryCorrect Answer 0.79Your Answer 0.79

Multiple Choice Multiple AnswerQuestion What are the commonjob

responsibilities of an executive?Correct Answer Co-ordinateTraining

Programme , Keep cost within budget, Publish

House JournalYour Answer Co-ordinate TrainingProgramme ,

Keep cost within budget , PublishHouse Journal

Multiple Choice Single AnswerQuestion What is it that some ofthe companies

have borrowed from professionallymanaged Cos'Correct Answer HRD practicesYour Answer HRD practices


Question What are aims &objectives of HRA?Correct Answer Increasemanarginal awarness of

human resourcess , Developing newmeaure of

effective manpower utilzation . ,Enabling a longer

time horzon for planning & budgeting.Your Answer Increase manarginalawarness of


effective manpower utilzation . ,Enabling a longer

time horzon for planning & budgeting.

Multiple Choice Single AnswerQuestion One of the importanceof HRD isCorrect Answer Role clarityYour Answer Role clarity

Match The FollowingQuestion Correct Answer YourAnswer

Need for HRD Audit It attempts tofind out the

future HRD needs of the companyafter assessing the

current HRD activities & inputs Itattempts to find

out the future HRD needs of thecompany after

assessing the current HRD activities &inputs

Limitation of HRD Audit It does notgive evaluation

of individuals but focuses on unit andsystems. It

does not give evaluation of individualsbut focuses

on unit and systems.

Definition of HRD Audit It is acomprehensive

evaluation of the current HRDstrategies structure,

systems styles and skills in thebusiness plans of a

company It is a comprehensiveevaluation of the

current HRD strategies structure,systems styles and

skills in the business plans of acompany

Role of HRD Audit in businessimprovement It helps

in changes in the styles of the topmanagement It

helps in changes in the styles of thetop

management

True/False

Question As per the HumanDevelopment Balance

sheet, 1997 30% of the totalpopulation (world) lives

in abolute povertyCorrect Answer FalseYour Answer False

True/FalseQuestion HRD audit can also beused against the

HRD departmentCorrect Answer TrueYour Answer True

True/FalseQuestion Depending on the careerpath model of

managers, some specialised traininginputs are given

at pre-determined times to make himmore

handling the new higher assignmentCorrect Answer TrueYour Answer True

True/FalseQuestion A leader who lacks theother basic

qualities can lead others in the wrongdirection.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Name the personsthrough which

balanced score card Approach waspopularised :

Correct Answer Kaplan & NortonYour Answer Kaplan & Norton


Feedback It should be data-based andnot

impressionistic It should be data-based and not

impressionistic

Rapport building In this case there is aclimate of

acceptance & warmth In this casethere is a climate

of acceptance & warmth

Exploration In this case, the employeeshould

appreciate his strengths & weakness.In this case,

the employee should appreciate hisstrengths &

weakness.

Action Planning In this case, theinterview should

end with specific plans of action forthe

development of the employee. In thiscase, the

interview should end with specificplans of action

for the development of the employee.

Multiple Choice Multiple AnswerQuestion Name of the variousHRD score card:Correct Answer HRD systemsmaturity score ,

Competency score , HRDcompetencies systems

maturity scoreYour Answer HRD systemsmaturity score ,


maturity score

Multiple Choice Multiple AnswerQuestion What are the objectivesof a quality

control programme?Correct Answer Improvement instandard of

goods with very little increase in costof production

, Improvement in minimizingwastages. ,

Conformance with desired standards.Your Answer Improvement instandard of goods

with very little increase in cost ofproduction ,

Improvement in minimizing wastages., Conformance

with desired standards.


Question List the measures toovercome the HRD

problems in IndiaCorrect Answer Govt. to takesteps to alleviate

poverty , Govt. to take steps toaccelarate economic

development , People to practicereligious toleranceYour Answer Govt. to take steps toalleviate


development , People to practicereligious tolerance

Multiple Choice Single AnswerQuestion The differences in whichkind of faiths

among the people is hurdle in theHRDCorrect Answer ReligiousYour Answer Religious

Multiple Choice Single AnswerQuestion ConventionallyPersonnel Managers &

Manpower Development Managerstook what form of

approach for the development ofhuman resource?Correct Answer ManufacturingapproachYour Answer Manufacturingapproach

Select The Blank

Question In the DevelopmentGrade Method of

career planning the selected staff forthis grade

would remain there only for________ yearsCorrect Answer twoYour Answer two

Multiple Choice Single AnswerQuestion Name the situationwhere a person

takes the necessary steps at the rightmoment of

timeCorrect Answer ActionYour Answer Action

Multiple Choice Multiple AnswerQuestion Training programmesconducted by

dividing the total group of participantsinto teams

who are assigned to complete the taskwithin a time

limit are called -Correct Answer SSL Technology ,Grid SeminarsYour Answer Game Seminars ,Grid Seminars

True/FalseQuestion Human resourcemanagement is

responsible for getting the bestpeople, training and

providing mechanism.Correct Answer True

Your Answer True

True/FalseQuestion The HRD programmesfail due to

poverty, social injustice.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Retrenchmentprocedures are governed

what method of Accounting?Correct Answer LIFOYour Answer LIFO

Multiple Choice Multiple AnswerQuestion Under orientationprogrammes, some

very important issues discussed andclarified are :Correct Answer Purpose of 360Degree Feedback

, Who analyzes the data? , Who aregoing to provide

feedback?Your Answer Purpose of 360Degree Feedback ,

Who analyzes the data? , Who aregoing to provide

feedback?

Multiple Choice Multiple AnswerQuestion Every HRD systemdeveloped by an

organisation should be based on thefollowing

elements of HRM. Those are:

Correct Answer Suitablecompensation plan ,

Selection of the right people , Goodperformance

appraisal systemYour Answer Suitablecompensation plan ,


appraisal system

Select The BlankQuestion ________ is route to befollowed in

order to realise vision and overallpurpose.Correct Answer StrategyYour Answer Strategy

Multiple Choice Multiple AnswerQuestion Name the steps thatdevelop strategic

framework for HRDCorrect Answer Realistic employeedevelopment ,

Measurable employee development ,Well costed

employee developmentYour Answer Realistic employeedevelopment ,

Well costed employee development

Multiple Choice Single AnswerQuestion What was the totalbudgetory allocation

made towards education as a vehiclefor social

transformate on by the then Ministerof Finance,

Yashwant Sinha in the 1998 budge?Correct Answer Rs 70,470 millionYour Answer Rs 70,470 million

True/FalseQuestion Implementation leveldeals with the

actual conduct of the appraisalprocess.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Why do employees adoptproxy system ?

In order to improveCorrect Answer to their socialstatus , their

economic status , their psychologicalstatusYour Answer to their social status ,their

economic status , their psychologicalwell being

Multiple Choice Multiple AnswerQuestion HRD process variableinclude -Correct Answer Role clarity ,Work planning ,

Better communicationYour Answer Role clarity , Better

communication

Select The Blank

Question ________ manpowerplan need the

involvement of top management aswell as HR

exports.Correct Answer StrategicYour Answer Long-term

True/FalseQuestion Eight members isconsidered to be the

norm as to the no. of membersconstituting a QC-Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Under "Workshop"feedback is done on

which kind of categories?Correct Answer Managerial role ,Leadership

styles , Behavioural qualitiesYour Answer Managerial role ,Leadership styles

, Behavioural qualities

Multiple Choice Single AnswerQuestion Five main phases makeup the process

of the feedback exercise, name thePHASE 4-Correct Answer Data feedingReports & AnalysisYour Answer Data feeding Reports& Analysis


Question A ManagerialWalkabouts presents the

students with some basic challenges,such as -Correct Answer Logical Enquiry ,Service ,

AdventureYour Answer Logical Enquiry ,Service ,

Adventure

Select The BlankQuestion Some organisations use________ &

committee management as techniquesof training &

devlopment for flexitime systemsCorrect Answer Job rotationYour Answer Job rotation

Select The BlankQuestion The ________ provideresources to


marginised sectorsCorrect Answer EmploymentGeneration FundYour Answer EmploymentGeneration Fund

Select The BlankQuestion No worker employed inany industry

who has been in continuous servicefor more than

________ , can be retrenched untilprior

permission from the govt. to retrenchin

undertakings employing more than100 peopleCorrect Answer 1 yearYour Answer 1 year

Multiple Choice Multiple AnswerQuestion Why do most companieswant HRD

audit?Correct Answer Change ofLeadership , To make

HR function business-driven , Forgrowth &

diversificationYour Answer Change of Leadership, To make HR

function business-driven , For growth&

diversification

Multiple Choice Single AnswerQuestion In the future what sortof

organisations would provide expertadvice &

consultancy & further will also supplyhuman

resources for executing their projects.Correct Answer Employee leasingYour Answer Employee leasing

True/False

Question An evaluation of whereone stands on

the basis of their job responsibilities,leadership,

qualities etc will be a good startingpoint for

marketing plans for successCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Federations may invitethe

management's representatives toparticipate in

working committee meetings. Whowould the unions

at Plant level / Shop level essentiallyinvite?Correct Answer Representativesfrom line &

personnel department.Your Answer Representatives fromline &

personnel department.

Select The BlankQuestion Expenses incurred by afirm on

recruitment , training & devlopmentof employees

are treated as ________Correct Answer Current costsYour Answer Current costs


Question What is concerned withdeveloping a



Multiple Choice Single AnswerQuestion Which system emphasisa lot on the

need to motivate peopleCorrect Answer Human ResourseDevelopmentYour Answer Human ResourseDevelopment

True/FalseQuestion Monitoring and Follow-up follows the

distribution of Questionnaires to allassessors.Correct Answer TrueYour Answer True


Multiple Choice Single AnswerQuestion Name the person wholacks the other

basic qualities can lead others in thewrong

direction.Correct Answer LeaderYour Answer Leader

Multiple Choice Multiple AnswerQuestion what are the commonobjections

against the treatment of people asassets in a HRM

systemCorrect Answer There is noassurance of future

benefits , people are not owened bythe organisation

, it may not be recognised by tax lawsYour Answer people are notowened by the

organisation , it may not be recognisedby tax laws

, There is no assurance of futurebenefits

Multiple Choice Single AnswerQuestion What is concerned withdeveloping a



Multiple Choice Single AnswerQuestion The 'Zero defects'concept emphasizing

adherence to quality requirements andemployee

motivation was prompted by -Correct Answer CrosbyYour Answer Crosby


framework for HRD

Correct Answer Realistic employeedevelopment ,




employee development

Multiple Choice Multiple AnswerQuestion While planning for aperiod of five

years, the expected loss situation canbe evaluated

in terms of:Correct Answer Retirement ,Transfer , DeathYour Answer Retirement , Transfer, Death

Multiple Choice Multiple AnswerQuestion List the measures toovercome the HRD






Select The BlankQuestion ________ are the visibleamounts

given for fertilizers export promotion,etc.Correct Answer Explicit subsidiesYour Answer Explicit subsidies


need to motivate peopleCorrect Answer Human ResourseDevelopmentYour Answer Human ResourseDevelopment

Multiple Choice Multiple AnswerQuestion Under the appraisalpanel which are

the qualities that can achieve goodresults despite

the difficulties inherent in thepotential appraisal:Correct Answer Creativeimagination , Sense of

reality , Effective leadershipYour Answer Creative imagination ,Sense of

reality , Effective leadership

True/FalseQuestion Analysis of secondarydata can give a

lot of insights into the HRD assets &liabilities of

the companyCorrect Answer TrueYour Answer True

Select The BlankQuestion The________ can bemade using a

checklist of QuestionsCorrect Answer ObservationYour Answer Observation

Select The BlankQuestion The job evaluationprogramme once

installed must be continued on a________ basis.Correct Answer permanentYour Answer permanent

Multiple Choice Single AnswerQuestion What is one of the majorreasons for

a perceived rise in number of moon -lights in the

coming future?Correct Answer Change in values& expectations.Your Answer A change in standardof living

Multiple Choice Multiple AnswerQuestion What are the areas wherethe auditors

should physically visit the workplace?Correct Answer Canteens , Livingcolony ,

Training roomsYour Answer Training rooms ,Canteens , Living

colony

Multiple Choice Multiple AnswerQuestion What are the action stepsfor effective

Benchmarking?Correct Answer Identifying thehuman resources

related areas to be benchmarked. ,Prepare a

report that documents the processes,functions, its

extent & result areas , Understand whysuch a

study is being conductedYour Answer Identifying thehuman resources

related areas to be benchmarked. ,Prepare a


extent & result areas , Understand whysuch a

study is being conducted

Multiple Choice Multiple AnswerQuestion Under HRD, name thefactors that act

as motivating forcesCorrect Answer Job enrichment ,Informal





elements of HRM. Those are:Correct Answer Suitablecompensation plan ,




appraisal system

Select The BlankQuestion Business re-engineeringoften shift the

power base, changing the 'command -and -

control' approach to ________.Correct Answer 'Mobilised -and -enable'Your Answer 'Mobilised -and -enable'

Multiple Choice Multiple AnswerQuestion What are the publishedliterature of

the company which help in assessingthe strengths

and weakness of HRD

Correct Answer Manual reports ,Marked

Handouts , Personal ManualYour Answer Manual reports ,Marked Handouts

, Personal Manual

Select The BlankQuestion At Hewlett Packard, aspart of their

BPR programme, the________directs resources

from applicants to a centralisedemployment

response centre.Correct Answer EMSYour Answer EMS

True/FalseQuestion Depending on the careerpath model of




Multiple Choice Single AnswerQuestion What is the act of takingup part time

job or business or industrial unitsimultaneously

with that of the original job?Correct Answer Moon-lightingYour Answer Moon-lighting

Multiple Choice Single AnswerQuestion Name one of thecomponents systems

of HRD :Correct Answer Career systemYour Answer Career system

Select The BlankQuestion Most HRD audit are dueto failures of

________.Correct Answer ImplementationYour Answer Implementation

True/FalseQuestion It can be enagued thatglobalization

has reduced poverty in India andChina, home to

move that half a billion of the world'spoor income

groupCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Why is it felt thatfederations & unions

in India are not functioning on soundlines?Correct Answer Outside politicalleadershipYour Answer Outside politicalleadership




Select The BlankQuestion In one organisation thejoke making

rounds was that managers came invertically and

went out ________Correct Answer HorizontallyYour Answer Horizontally

True/FalseQuestion It is not necessary thatthe

subordinate should feel free toparticipate without

fear in the process of review &feedback.Correct Answer FalseYour Answer False

Select The BlankQuestion Union leaders atdifferent levels & at

federatoins are elected on ________Correct Answer democraticprincipleYour Answer democratic principle



Question What are theprerequisites for the

perfect functioning of managementparticipation in

trade unionsCorrect Answer The union shouldbe well

organised with sounds rules , thecoverage of items

for discussion & participation shouldbe pre -set ,

both parties should have implicit faithin

information supplied by the otherYour Answer The union should bewell organised

with sounds rules , the coverage ofitems for

discussion & participation should bepre -set , both

parties should have implicit faith ininformation

supplied by the other

Select The BlankQuestion For the period of the layoff up to a

maximum of ________ workmen willbe paid

compensation equal to half their basicpay & D.A.Correct Answer 45 daysYour Answer 45 days

Match The Following

Question Correct Answer YourAnswer

An efficient plant layout & a goodmenchmark Ford

Motors Ford Motors

Simple act of comparision & learningfor

organisational improvementBenchmarking

Benchmarking

The Malcolm Bridge National QualityAward Xerox

(1989) Xerox (1989)

Japanese firms had ling beenbenchmarking other

companies, many of them AmericanOhirata (1994)

Ohirata (1994)

Multiple Choice Single AnswerQuestion According to Lahirywhat is the simple

act of comparison & learning fororganisational

improvement?Correct Answer BenchmarkingYour Answer Benchmarking

True/FalseQuestion The job falling under thesame grade

get different wage scale.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion A candidate immediatelyafter

completing his school / collageeducation joins an

organisation in lower level position.Later he finds

it difficult to make both ends meet ashis family

grows & thus takes up a part time jobor business,

etc during his off-hours, this part ofmoon lighting

is called :Correct Answer Quarter MoonLightingYour Answer Quarter MoonLighting



True/FalseQuestion Majority of the disputesin industries

are related to the problem of wages,salaries &

benefitsCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion What are the uses of the 'Balanced

Score Card' as a strategic managementsystem?Correct Answer It is used to clarify& translate



learning curves.Your Answer It is used to clarify &translate



learning curves.

Multiple Choice Multiple AnswerQuestion How would therepresentative of


in the consumerism movementCorrect Answer by participating incollective




Your Answer by participating incollective


at fairs prices

Multiple Choice Multiple AnswerQuestion Why do employees adoptproxy system ?

In order to improveCorrect Answer to their socialstatus , their

economic status , their psychologicalstatusYour Answer to their social status ,their

economic status , their psychologicalstatus




training should include a -Correct Answer "Swim or Sinkapproach"Your Answer "Swim or Sinkapproach"

Multiple Choice Single AnswerQuestion How can managementrepresentatives

essentially help employees'organisations?

Correct Answer Formulation ofplans &

providing informationYour Answer By taking on anadvisory role

Multiple Choice Single AnswerQuestion A multi-Rate Appraisaland feedback

system is essentiallyCorrect Answer a 360 degreeAppraisalYour Answer a 360 degreeAppraisal


Multiple Choice Multiple AnswerQuestion Besides business process

re-engineering & benchmarking ; thenare some

other useful tools to bring about

continuousimprovement in anorganisation.Correct Answer UrgencyMotivation , Human

Resource Audit , Human ResourceAccountingYour Answer Urgency Motivation ,Human

Resource Audit , Human ResourceAccounting

Multiple Choice Multiple AnswerQuestion What are the generalcharacteristics of

a Technical - functional competence?

Correct Answer Primary interest infunctional

work , They would like to remainexpert rather

than become general managers , Theyconsider


avoidable irritantsYour Answer Primary interest infunctional

work , Such individuals start a newbusiness, less

for making money than for creatingproduct that

could be identified as theirs , Theywould like to

remain expert rather than becomegeneral

managers

Select The BlankQuestion In one organisation thejoke making



Select The BlankQuestion No worker employed inany industry

who has been in continuous servicefor more than

________ , can be retrenched untilprior

permission from the govt. to retrenchin

undertakings employing more than100 peopleCorrect Answer 1 yearYour Answer 1 year

True/FalseQuestion A leader who lacks theother basic


Select The BlankQuestion Ulrich (1994) says:Theidea of utilising

human resource as aa strategicbusiness partner is

still at a level of ________ rather thanreality.Correct Answer RhetoricYour Answer Rhetoric

Select The BlankQuestion ________ are those whoprovide

competitive advantage tocorporations.Correct Answer PeopleYour Answer Managers

Select The Blank

Question ________ systemstresses on

discipline and there is simplicity in theform.Correct Answer Merit ratingYour Answer Merit rating

Multiple Choice Multiple AnswerQuestion Name the first threephases that make

up the process of the feedbackexercise -Correct Answer Participantsorientation ,

Questionnaire distribution ,Monitoring & follow upYour Answer Participantsorientation ,

Questionnaire distribution ,Monitoring & follow up

True/FalseQuestion The HRD programmesfail due to


Select The BlankQuestion Where the firm pats theproposed

changes into practice is called________ stage.Correct Answer ImplementationYour Answer Implementation

Multiple Choice Single AnswerQuestion In an employeesorganisation the flow

of decisions from the President /Working President

flows to -Correct Answer General SecretaryYour Answer General Secretary






providing mechanism.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion The HRD outcomes caninfluence the

organisation's business goals whichmay be in terms

of -Correct Answer Higherproductivity , Satisfied

customers , Satisfied stockholdersYour Answer Cost effectiveness ,Higher

productivity


Question On the basis of therelative work in

the organisation, what is the primarypurpose of

job evaluation?Correct Answer To set wagesYour Answer To set wages

Multiple Choice Multiple AnswerQuestion Under "Workshop"feedback is done on

which kind of categories?Correct Answer Managerial role ,Leadership

styles , Behavioural qualitiesYour Answer Managerial role ,Leadership styles

, Behavioural qualities

Select The BlankQuestion One of the feature HRDgoals are,

________ is a perishable commodityCorrect Answer LabourYour Answer Labour

Multiple Choice Single AnswerQuestion Federations may invitethe



at the department / divisional levelinvite to attend

such meetings?

Correct Answer Divisional /departmental

manager & personnel manager.Your Answer Divisional /departmental manager

& personnel manager.



elements of HRM. Those are:Correct Answer Suitablecompensation plan ,




appraisal system

True/FalseQuestion Under the balanced scorecard

approach the expectation of threeshareholdersCorrect Answer TrueYour Answer True

Select The BlankQuestion In ________ company,there is no

sophisticated or detailed manpowerplanning done

covering the current and future needsof the entire

organisation.Correct Answer LARSEN &TUBRO LTD.Your Answer LARSEN & TUBROLTD.

Multiple Choice Single AnswerQuestion What was theexpenditure of the States

on human resource development in1992-93 ?Correct Answer Rs 1,29,020millionYour Answer Rs 1,29,020 million

True/FalseQuestion After the world War II,'Made in Japan'

became a synonym for shoddy goods,but the TQM

concept put it on the map.Correct Answer FalseYour Answer True


Job analysis It is one of the jobevaluation process

which finds out relevant facts. It isone of the job

evaluation process which finds outrelevant facts.

Non-quantitative job evaluationcategory. Simple

ranking and grading are palced undersuch

category. Simple ranking and gradingare palced


Quantitative job evaluation Pointsystem and factor

comparison methods are placed undersuch

category. Point system and factorcomparison

methods are placed under suchcategory.

The beneficiaries to business firms byjob evaluation

It enables Cos. to get data in localwage surveys to

establish job classification. It enablesCos. to get

data in local wage surveys to establishjob

classification.

Multiple Choice Single AnswerQuestion After which stage manygood

organisation in India have entered acompetitive

phaseCorrect Answer Liberalisation

Your Answer Globalisation

Multiple Choice Multiple AnswerQuestion Name the various stepsconsidered

under Factor comparision system:Correct Answer Allocation ofcorrect rate to

each key job , Selection of jobcharacteristics ,

Determination of correct rates of keyjobsYour Answer Allocation of correctrate to each

key job , Selection of jobcharacteristics ,

Determination of correct rates of keyjobs

Multiple Choice Multiple AnswerQuestion Name the appropriatemethod for

forecasting demand which will be bestsuited to

organisation:Correct Answer Time frame ,Resources

availableYour Answer Time frame ,Resources available ,

Stability

True/FalseQuestion Workers and tradeunions never

praticipate in the management ofhuman resources

Correct Answer FalseYour Answer False

True/FalseQuestion The Asian Institute ofManagement have

introduced a unique course called"Managerial

Walkabout". The idea of the coursecame from Prof.

M. Gibbons of Simon FraserUniversity, British

Columbia.Correct Answer TrueYour Answer True

Select The BlankQuestion ________ shouldreinforce positive

behaviour.Correct Answer FeedbackYour Answer Feedback

Multiple Choice Single AnswerQuestion On what grounds aretraining sessions

normally criticised?Correct Answer Trainers conductthe

programme on the basis of what theyknow rather

than what the trainees needYour Answer Trainers conduct theprogramme

on the basis of what they know ratherthan what

the trainees need

True/FalseQuestion Factor comparisonsystem consists of

selection of key jobs.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Under the phase 3"Monitoring and

Follow Up" the rater also identifieshimself in

several roles in the Questionnaire likea -Correct Answer Superior ,Subordinate ,

ColleagueYour Answer Superior ,Subordinate , Colleague

True/FalseQuestion As per the HumanDevelopment Balance


in abolute povertyCorrect Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Under the workshopmethodology, a

series of diagnostic exercises throughQuestion are

taken, theses are:

Correct Answer How would youcritically

evaluate the job rotation in yourcompany? , What

are the three good things in yourperformance

appraisal systems? , What are thestrengths &

weaknesses of your training policies &practice?Your Answer How would youcritically evaluate

the job rotation in your company? ,What are the

three good things in your performanceappraisal

systems? , What are the strengths &weaknesses of

your training policies & practice?

Select The BlankQuestion The national renewalfund is

administered by the department ofindustrial

development. The NRF was proposedto have a corpus

of ________ which would becontributed from

budgetory supportCorrect Answer Rs. 2000 croresYour Answer Rs. 2000 crores

True/False

Question Depending on the careerpath model of




True/FalseQuestion A major beneficiary ofliberalization

and consequently competition notbeen the consumer

….. But the inustryCorrect Answer FalseYour Answer False


Need for HRD Audit It attempts tofind out the





Limitation of HRD Audit It does notgive evaluation

of individuals but focuses on unit andsystems. It

does not give evaluation of individualsbut focuses

on unit and systems.

Definition of HRD Audit It is acomprehensive






Role of HRD Audit in businessimprovement It helps

in changes in the styles of the topmanagement It


management

Multiple Choice Single AnswerQuestion When do managers losefaith in the

fairness of the top management.Correct Answer Promoting fromoutsideYour Answer Promoting fromoutside

Multiple Choice Single AnswerQuestion What is that describesthe duties of

the job, authority relationship, skillsrequirement,

conditions of work etc.Correct Answer Job analysisYour Answer Job analysis

Multiple Choice Multiple AnswerQuestion List the measures toovercome the HRD






Multiple Choice Multiple AnswerQuestion Under HRD, name thefactors that act

as motivating forcesCorrect Answer Job enrichment ,Informal




framework for HRDCorrect Answer Realistic employeedevelopment ,





Multiple Choice Multiple AnswerQuestion According to Ulrich(1994), today's

human resource professionals need tomove towards

effectively fulfilling the multiple rolesof -Correct Answer Employeechampions who are

able to relate to & meet the needs ofemployees ,

Strategic partners , Change agentsYour Answer Employee championswho are able

to relate to & meet the needs ofemployees ,

Strategic partners , Change agents

Multiple Choice Single AnswerQuestion In the future what sortof

organisations would provide expertadvice &

consultancy & further will also supplyhuman

resources for executing their projects.Correct Answer Employee leasingYour Answer Employee leasing


Multiple Choice Multiple AnswerQuestion Why do employeesadopt proxy

system ? In order to improveCorrect Answer to theirsocial status ,

their economic status , theirpsychological statusYour Answer to their social status ,their

economic status , their psychologicalstatus

Select The BlankQuestion HRD meanscompetence building,


True/FalseQuestion Monitoring andFollow-up follows

the distribution of Questionnaires toall assessors.Correct Answer TrueYour Answer False


insight will not go quickly to the leastof a problem.Correct Answer FalseYour Answer True

Select The BlankQuestion The ________ role isto ensure

the deserving managers should getappropriate

opportunities for job Rotation.Correct Answer ReviewerYour Answer Reviewer

Multiple Choice Multiple AnswerQuestion Under the phase 3"Monitoring and

Follow Up" the rater also identifieshimself in

several roles in the Questionnaire likea -Correct Answer Superior ,Subordinate ,

Colleague

Your Answer Superior ,Subordinate , Colleague

Multiple Choice Multiple AnswerQuestion What are thecomponent/elements of

a flow of decisions in employeesorganisations?Correct Answer Providingwrong

information about management ,Promotoinal

Opportunities , Grievance ProcedureYour Answer Political tactics ,Promotoinal

Opportunities , Grievance Procedure

Select The BlankQuestion A strategy based onsuperior

service is very powerful as the________ is highCorrect Answer value addedYour Answer value added

Multiple Choice Single AnswerQuestion Women employeespresently restrict

/ limit their career to selected jobs &

organisations. But, they will soon beready to take

up all types of jobs in different typesof

organisations. This phenomenon isknown as -

Correct Answer Dual careergroupYour Answer Boundrylessnesscareer group

Multiple Choice Multiple AnswerQuestion Under HRD, namethe factors that


organisation , ParticipativemanagementYour Answer Employeeenrichment , Job

enrichment , Informal organisation

Multiple Choice Multiple AnswerQuestion Name the varioussteps considered

under Factor comparision system:Correct Answer Allocation ofcorrect rate

to each key job , Selection of jobcharacteristics ,

Determination of correct rates of keyjobsYour Answer Selection of jobanalysis , Allocation

of correct rate to each key job ,Selection of job

characteristics


Question What is the generalprinciple (as

per P.A.S policy of premier) ofAssessment Routes?Correct Answer 2ndAssessor-superior of

first assessor, 2nd Assessor- superiorof the 1st

assessorYour Answer 1st Assessor-immediate superior,

2nd Assessor, 360 degree approach

Multiple Choice Multiple AnswerQuestion Name the steps thatdevelop

strategic framework for HRDCorrect Answer Realisticemployee

development , Measurable employeedevelopment ,

Well costed employee developmentYour Answer Realistic employeedevelopment ,



True/FalseQuestion Performancedevelopment plan is

set for the employee by his immediateboss.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion In an employeesorganisation the

flow of decisions from the President /Secretary of

Branch Union flow to -Correct Answer President /Secretary &

Craft / Unit level UnionYour Answer General Secretary

True/FalseQuestion Transfer oftechnology does not

mean merely shifting technology fromone plance to

anotherCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Name of the variousHRD score

card:Correct Answer HRDsystems maturity score

, Competency score , HRDcompetencies systems

maturity scoreYour Answer HRD systemsmaturity score ,


maturity score


Your Answer


Ford Motors BPR

Simple act of comparision & learningfor

organisational improvementBenchmarking

Ohirata (1994)

The Malcolm Bridge National QualityAward Xerox

(1989) Ford Motors

Japanese firms had ling beenbenchmarking other

companies, many of them AmericanOhirata

(1994) Benchmarking


Your Answer

Feature of Performance AppraisalIt is totally

different from job evaluation as wellas merit

rating. It is totally different from jobevaluation as

well as merit rating.

Essentials of a good Appraisal PlanRelating

scales should be constructedadequately and in

accordance with the objectives.Relating scales

should be constructed adequately andin accordance

with the objectives.

Definition of Performance AppraisalIt is a

systematic, orderly and objectivemethod of

evaluating the present and potentialutility of

employees to the organisation. It isa systematic,

orderly and objective method ofevaluating the

present and potential utility ofemployees to the

organisation.

Objectives of Performance AppraisalProvision

of feedback to subordinates to knowwhere they

stand. Provision of feedback tosubordinates to

know where they stand.



each employee.Correct Answer TrueYour Answer False

Select The BlankQuestion The ________provides funds to

meet the compensation & trainingexpenditure of

retrenched workers.Correct Answer NationalRenewal Grant

FundYour Answer EmploymentGeneration Fund

Select The BlankQuestion While evaluating________ jobs,

where nature of work is difficult to beexpressed in

quantifiable numbers.Correct Answer manegerialYour Answer manegerial



elements of HRM. Those are:Correct Answer Suitablecompensation plan

, Selection of the right people , Goodperformance



appraisal system

Select The BlankQuestion In no phase ofbusiness life is

________ as important as in makingpromotion

decesions.Correct Answer IntegrityYour Answer Integrity

Multiple Choice Multiple AnswerQuestion Name the threeimportant

components in aligning businessstrategy with HR

practice:Correct Answer BusinessStrategy , Human

Resource Practices , OrganisationalCapabilitiesYour Answer Business Strategy ,Organisational

Strategy , Human Resource Practices



planCorrect Answer RecruitmentYour Answer Training


been perceived as,Correct Answer BureacraticYour Answer Benevolent

Multiple Choice Single AnswerQuestion The differences inwhich kind of

faiths among the people is hurdle inthe HRDCorrect Answer ReligiousYour Answer Religious

Multiple Choice Multiple AnswerQuestion Participation ofMgmt in federations

& unions at all levels helps to -Correct Answer Strength thetrade union

movement , maintain Industrialharmony , Develop

sound human relationsYour Answer Strength the tradeunion movement

, maintain Industrial harmony ,Develop sound

human relations

Multiple Choice Multiple AnswerQuestion What are the factorsthat warrant

the attention for successfulimplementation?Correct Answer Feedbackmanagement ,

Action planning , Reinforcement ofnew behaviourYour Answer Feedbackmanagement , Action

planning , Reinforcement of newbehaviour

Multiple Choice Single AnswerQuestion Name the personwho lacks the

other basic qualities can lead others inthe wrong

direction.Correct Answer LeaderYour Answer Leader

Select The BlankQuestion Business re-engineering often shift

the power base, changing the'command - and -

control' approach to ________.Correct Answer 'Mobilised -and - enable'Your Answer Proactive - and -innovative

True/FalseQuestion Federation & unionsat few levels

are managed on the lines ofmanagement of a

political bodyCorrect Answer FalseYour Answer True

Select The BlankQuestion In one organisationthe joke making






True/FalseQuestion Human resourceAudit is

full-fledged methodology to bringabout a change.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion What does aSupervisory Skill Level

Survey entaial?Correct Answer Method ofmeasuring

training needs of a Co's supervisorsthrough well

designed psychometric testsYour Answer Method of measuringtraining needs

of a Co's supervisors through welldesigned

psychometric tests









Select The BlankQuestion Most HRD audit aredue to failures

of ________.Correct Answer

ImplementationYour Answer Implementation

Multiple Choice Single AnswerQuestion What is it that someof the

companies have borrowed fromprofessionally

managed Cos'Correct Answer HRDpracticesYour Answer HRD practices

True/FalseQuestion HRD audit can givesignificant

inputs about existing stage ofaccountability of

employees.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion When employeesspend half of the

time and / or resources available tothem on a

second job / occupation for luxuries /comforts it

is known as :Correct Answer Half MoonlightingYour Answer Half Moon lighting



appraisal as at 31st Aug.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion What is the primaryobjective

behind SSL?Correct Answer To not onlymeasure

training supervisors by comparingtheir

performance with that of severalthousand

supervisors in other Cos.

Your Answer To not only measuretraining

supervisors by comparing theirperformance with

that of several thousand supervisors inother Cos.

True/FalseQuestion Collecting bargainigis an

institutional process for solvingproblems arising

directly out of employee-workerrelationshipsCorrect Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion What is the conceptof groups of

employees working towards differentgoals with little

knowledge of other functions orunderstanding of

overall goals of the organisation?Correct Answer

CompartmentalisationYour Answer

Compartmentalisation

Multiple Choice Multiple AnswerQuestion List the measures toovercome the

HRD problems in India

Correct Answer Govt. to takesteps to

alleviate poverty , Govt. to take stepsto accelarate

economic development , People topractice religious

toleranceYour Answer Govt. to take steps toalleviate





communication , UnconditionalsupportYour Answer Prompt approval ,Problem

collection , Regular communication

Multiple Choice Single AnswerQuestion The birth of thequality control

movement in Japan took place in theearly -

Correct Answer 1960'sYour Answer 1970's

True/FalseQuestion An urgencymotivation can be

explained by a situation wheredynamic profitable

organisations foresee a crisis andinitiate a radical

transformation by breaking statusbarriers &

restructuring organisationalrelationships.Correct Answer TrueYour Answer True

True/FalseQuestion A leader who lacksthe other basic


Multiple Choice Multiple AnswerQuestion According to Ulrich(1994), today's

human resource professionals need tomove towards

effectively fulfilling the multiple rolesof -Correct Answer Employeechampions who

are able to relate to & meet the needsof employees

, Strategic partners , Change agentsYour Answer Employee championswho are able

to relate to & meet the needs ofemployees ,

Strategic partners , Change agents

True/FalseQuestion Some employees maynot like

flesibility in horizontal movementfrom one job to


Multiple Choice Single AnswerQuestion The capacity to takeconsiderable

responsibility, ability to influence andcontrol others

and skills in problem solving primarilyshow :Correct Answer ManagerialcompetenceYour Answer Managerialcompetence


Your Answer

Long range Beyond 5 yearsBeyond 8 years

Business plans Data from within theorganization 1

year to 5 years

Immediate Within 1 year Datafrom within

the organization

Intermediate 1 year to 5 yearsBeyond 5

years

Multiple Choice Single AnswerQuestion The anchor for anindividual who is

attached to an organisation or alocation rather

than to work is essentially termed :Correct Answer Search forsecurityYour Answer Search for security

Select The BlankQuestion The________ can bemade using a

checklist of QuestionsCorrect Answer ObservationYour Answer Questionnairemethod




organisational goal balance.Your Answer Disharmony inindividual &







True/FalseQuestion Politician as thecustodian of the

nation has the responsibility to protectthe interest

of all the parties envolved in theprocess of

organisationCorrect Answer FalseYour Answer True


Question What should besuggestive and not

prescriptive .Correct Answer FeedbackYour Answer Feedback

True/FalseQuestion Representatives ofthe consumers

association besides the representativesof employees

& employers have to participate in themeeting of

collective bargaingCorrect Answer TrueYour Answer False

True/FalseQuestion The HRDprogrammes fail due to


Select The BlankQuestion Factor comparisonmethod is

regarded as ________ methodCorrect Answer complexYour Answer complex

Multiple Choice Single AnswerQuestion Why Companies gofor HRD Audit?Correct Answer PromotingProfessionalism

Your Answer PromotingManagement practices

Select The BlankQuestion ________ is adifficult exercise,

therefore it should be done with care.Correct Answer PotentialappraisalYour Answer Performanceappraisal

Select The BlankQuestion ________ is route tobe followed

in order to realise vision and overallpurpose.Correct Answer StrategyYour Answer Strategy

Select The BlankQuestion The ________management of the

organisation is committed to developthe

competencies of employees on acontinous basisCorrect Answer TopYour Answer Top




ill-equipped tocope withCorrect Answer quickdisposal of litigationYour Answer strong pillars ofjustice

True/FalseQuestion The degree to whichan individual

possess the innate quality of breath ofmind is the

most direct indication of theindividual's ultimate

potential.Correct Answer TrueYour Answer True

True/FalseQuestion After the world WarII, 'Made in

Japan' became a synonym for shoddygoods, but the

TQM concept put it on the map.Correct Answer FalseYour Answer True

Select The BlankQuestion People take________ supportively

and use it for development.Correct Answer FeedbackYour Answer Feedback


Question Self-Questionnairesis to be filled

by whom?Correct Answer ParticipantYour Answer Participant

Multiple Choice Single AnswerQuestion Name one of thedrawbacks that

can take place while designing theform-Correct Answer The ratingscale are

ambiguousYour Answer The rating scale areambiguous

Multiple Choice Multiple AnswerQuestion After the assets andliabilities of

each individual is identified, whatshould be done;

some thumb-rules areCorrect Answer Make out atime bound

plan to workon your liabilities ,Choose first the

liability which is hindering yourgrowth the most ,

Build your career on your assetsYour Answer Make out a timebound plan to

workon your liabilities , Choose firstthe liability

which is hindering your growth themost , Build

your career on your assets

True/FalseQuestion The relationshipbetween good HR

practices and organisationaleffectiveness is very

simple.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Ranking systemmeasures each job

in comparison with other jobs interms of the

relative importance of the followingfactors:Correct Answer Supervision& leadership ,

Co-operation & association outsidethe line of

authority , Probability & consequencesof errorsYour Answer Supervision &leadership ,

Leadership & management ,Probability &

consequences of errors

Multiple Choice Multiple AnswerQuestion What includes inSalary Survey ?

Correct Answer Inflationindicators , Salary

budget averages , Average salariesYour Answer AverageCompensation , Inflation

indicators , Average salaries





Multiple Choice Single AnswerQuestion Pfeffer (1998) hasidentified seven

dimensions of successfulorganisations, name one of

them.Correct Answer EmploymentsecurityYour Answer Performanceappraisal

True/FalseQuestion In the orientationphase, all

participants are to submit a list ofappraisers by

whom they would like to be assessed.Correct Answer TrueYour Answer False


Your Answer

To divert manufacturing activitiesfrom urban to

rural areas one of the roles ofthe consumer

councialone of the roles of theconsumer councial

The mechanism of price fixation amuch neglected

sphere of the market requisites forconsumersim

These are not the days of indvidualism&

unorganisation unionsimunionsim

Knowledge of the subject hand work& a sincere

approach requisites forconsumersim a

much neglected sphere of the market

Multiple Choice Multiple AnswerQuestion According toGurucharan Das what

should Indian companies focus itseffort to emerge

winners in the light of theliberalization &

globalization?Correct Answer Be able tocapitalize on

global trade , Not ignore quality ,Product

developmentYour Answer Be able to capitalizeon global

trade , Not ignore quality , Productdevelopment

Multiple Choice Multiple AnswerQuestion Why wouldmanagement participation

in trade union be open to oppositionby a few?Correct Answer trade unionleader may

feel thire influence decelerated amongtrade union

members , member may view thiremovement

weakend with the influence ofmanagement , due to

misunderstandings cropping upamong leader &

membersYour Answer trade union leadermay feel thire

influence decelerated among tradeunion members ,

member may feel thire privacy beingvoileted ,

member may view thire movementweakend with the

influence of management

Multiple Choice Multiple AnswerQuestion What are thecommon job




Keep cost within budget ,Administrative Skills

Multiple Choice Multiple AnswerQuestion While planning forsurplus, the

following are the options:Correct Answer Reduce workhours ,

Redesign the jobs , Reassign the jobsYour Answer Reduce work hours ,Increase work

hours , Reassign the jobs

Select The BlankQuestion Analysis of________ data can give

a lot of insights into the HRD assetsand liabilities

of the companyCorrect Answer SecondaryYour Answer Primary

Multiple Choice Single AnswerQuestion Which managementis committed

adequately to competency buildingthrough multi -

rater feedback -Correct Answer TopYour Answer Lower

Multiple Choice Multiple AnswerQuestion What are the actionsteps for

effective Benchmarking?Correct Answer Identifyingthe human

resources related areas to bebenchmarked. ,

Prepare a report that documents theprocesses,

functions, its extent & result areas ,Understand

why such a study is being conductedYour Answer Identifying thehuman resources

related areas to be benchmarked. , Toevolve into

administrative experts who are able tocreate

efficient HR process & businessprocess , Prepare a


extent & result areas




Select The BlankQuestion Some organisationsuse ________

& committee management astechniques of training

& devlopment for flexitime systemsCorrect Answer Job rotationYour Answer Job rotation

Multiple Choice Multiple AnswerQuestion The traditionalmethods of

performance appraisal lay emphasis onthe ratings

of individual's personality traits suchas -Correct Answer Initiative ,Drive ,

Creativity

Your Answer Initiative , Drive ,Creativity

True/FalseQuestion When individual jobdescription and

grade description do not match well,the evaluators

classify the job using their subjectivejudgement.Correct Answer TrueYour Answer True

Select The BlankQuestion One of the featureHRD goals are,



Multiple Choice Multiple AnswerQuestion What are the basicfeatures of TQM

approach?Correct Answer Businessphilosophy based

on customer satisfaction. , Aims atcharging the

system. , Getting it right the first time& everytime.

Your Answer Business philosophybased on

customer satisfaction. , Aims atcharging the system.

, Isolated change mechanism.

Multiple Choice Single AnswerQuestion What is regarded asthe preventive

tool in case of any differences ofopinions among

the members of rating committee.Correct Answer JobspecificationYour Answer Job analysis


Your Answer




SANDOZ INDIA LTD.InternalAdvertising is

restored for all vacancies.Vacancy isfilled in

by promoting the employees seniority,merits.

NATIONAL MACHINERYmanufacturers ltd. Vacancy is

filled in by promoting the employeesseniority,

merits. Internal Advertising isrestored for all

vacancies.

Major sources of recruitment in publicsector.

Scheduled tribes and scheduled castes& employee

recommendations. Scheduledtribes and

scheduled castes & employeerecommendations.

Multiple Choice Single AnswerQuestion What can givesignificant inputs

about existing state of accountabilityof employees.Correct Answer HRD auditYour Answer TQM Interventions

True/FalseQuestion The first HRDdepartment in the

Indian corporate sector was started in1975 in

Larsen & Toubro (L & T).Correct Answer TrueYour Answer True

True/False

Question Long range planningare beyond

eight yearsCorrect Answer FalseYour Answer True

True/FalseQuestion The benefit of jobevaluation is that

it lays down the foundation for arational wage

structureCorrect Answer TrueYour Answer True

Select The BlankQuestion 360 -DegreeFeedback enhances the

quality of ________ decisions.Correct Answer HRYour Answer HRD

Multiple Choice Multiple AnswerQuestion The HRD outcomescan influence the


of -Correct Answer Higherproductivity ,

Satisfied customers , SatisfiedstockholdersYour Answer Cost effectiveness ,Higher

productivity , Satisfied customers

Select The BlankQuestion ________ isindicated by work

effort and it should be continuous.Correct Answer CommitmentYour Answer Commitment

Multiple Choice Multiple AnswerQuestion 360 - DegreeAppraisal is to get a

broad assessment of an individualfrom different

sources, following factors need to bewatched at this

stage -Correct Answer Individuallearning ,

Organisational learning , ImprovedIndividual

behaviourYour Answer Individual learning ,Organisational

learning , Improved Individualbehaviour

Multiple Choice Multiple AnswerQuestion Name some of thestrategic role of

HR :Correct Answer SuccessfulHR department

will focus on organisationalperformance. , HR's

value will be to have the right peopleready at right

time. , The focus of the HR functionwill be human

capital development & organisationalproductivity.Your Answer Successful HRdepartment will focus

on organisational performance. , HR'svalue will be

to have the right people ready at righttime. , The

focus of the HR function will behuman capital

development & organisationalproductivity.

Select The BlankQuestion The major issue to beresolved

while framing ________ philosophy iswhether to

promote largely from whithin theorganisation or to

hire people from outside at all levels.Correct Answer RecruitmentYour Answer Recruitment

Select The BlankQuestion Companies can offerthe option only

to employees who are above________ years of age

or have served with the company for10 years.Correct Answer 40Your Answer 40

True/FalseQuestion Giving a businessgroup exposure

when the boss goes on long leave, orlong training

etc is a good mechanism of careerplanningCorrect Answer FalseYour Answer True


Your Answer

Feedback It should be data-based and not

impressionistic It should be data-based and not

impressionistic

Rapport building In this casethere is a climate of

acceptance & warmth In this casethere is a

climate of acceptance & warmth

Exploration In this case, theemployee should

appreciate his strengths & weakness.These help

in gathering more information and instimulating

thinking.

Action Planning In this case, theinterview should

end with specific plans of action forthe

development of the employee. Inthis case, the

interview should end with specificplans of action

for the development of the employee.

Multiple Choice Single AnswerQuestion Why is it that today,more so than

the past, employees take to MoonLighting activitiesCorrect Answer Decreasingpurchasing

powerYour Answer Change in profiles

Multiple Choice Single AnswerQuestion Every employee alsohas a

succession plan to him, which is alsoknown as -Correct Answer ShadowplanningYour Answer Career planning


Question What are the areaswhere the


Training roomsYour Answer Cities , Canteens ,Living colony

Multiple Choice Multiple AnswerQuestion The concept of'quality' underwent

numerous refinements, which out ofthe following

pioneered such refinements?Correct Answer Deming ,Shewhart , JuranYour Answer Ishikawa , Deming ,Shewhart


installed must be continued on a________ basis.Correct Answer permanentYour Answer periodical

Multiple Choice Single AnswerQuestion One of theimportance of HRD isCorrect Answer Role clarityYour Answer Training clarity


Question Name the processwhich is

continous and stops only when theorganisation

ceases to existCorrect Answer HiringYour Answer Forecasting

Multiple Choice Multiple AnswerQuestion Highly successfulfunctional

benchmarking models developed bythe Japenese have

been adopted the world over. Namesome of

Matsushita's Systems ofbenchmarking?Correct Answer Just in Time(JIT) , Point

of Sale (POS) system , System ofdivisions (Profit

centres) within a centralized bankingsystemYour Answer Just in Time (JIT) ,Point of Sale

(POS) system , Work Force Solutions(WFS) system

Select The BlankQuestion ________ of morethan 1500


in the Work Horse categoryCorrect Answer 0.79

Your Answer 0.85

Multiple Choice Single AnswerQuestion Why is it thatmanagement should

take extra care while framingpersonnel policies,

especially where an employeesorganisation does

exist?Correct Answer Federationsare eveready to

challenge management action,particularly with

respect to promotions, transfers,seniorityYour Answer Federations areeveready to

challenge management action,particularly with

respect to promotions, transfers,seniority



organisation.Correct Answer CultureYour Answer Culture

Select The Blank

Question Generally, trainingneed

identification forms a part of________.Correct Answer ManagementAppraisal

SystemYour Answer Training Committee



Multiple Choice Multiple AnswerQuestion Name the variousHRD outcomes

variables :Correct Answer Betterorganisational health

, Better developed roles , Betterutilisation of

human resourcesYour Answer Better organisationalhealth , Better

developed roles , Better utilisation ofhuman

resources

Multiple Choice Single AnswerQuestion What is it that can bedefined as a

written record of the duties,responsibilities and

conditions of job.Correct Answer JobdiscriptionYour Answer Job discription

Select The BlankQuestion Ulrich (1994)says:The idea of

utilising human resource as aa strategicbusiness

partner is still at a level of ________rather than

reality.Correct Answer RhetoricYour Answer latency

Multiple Choice Single AnswerQuestion What forms the lastphase of the

360-degree feedback exerciseCorrect Answer IndividualcounsellingYour Answer Individualcounselling

True/FalseQuestion HRD audit can alsobe used against

the HRD departmentCorrect Answer TrueYour Answer True

True/False

Question Organizations gearmost of their


past.Correct Answer FalseYour Answer True

True/FalseQuestion Employee'sorganisations in India

have their impact on various aspects,policies

pertaining to human resourcesmanagement of

various industriesCorrect Answer TrueYour Answer True

True/FalseQuestion True / FalseCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion According to shroff(1995) the

government needs to foucs on threeareas which are

likely to inpute the effectiveimplementation of the

economic policy, they areCorrect Answer Inadequateinstitutional

reform , the speed and sequence ofreform

measures , Inadequacies in thecommunication &

political management of theremeasuresYour Answer Inadequateinstitutional reform ,

the speed and sequence of reformmeasures , lack

of directional support





Multiple Choice Single AnswerQuestion How canmanagement

representatives essentially helpemployees'

organisations?

Correct Answer Formulationof plans &

providing informationYour Answer By taking on the roleof facilitators

True/FalseQuestion Organisationspresently are taking

measures to satisfy the workersthrough various

methods including the schemes ofworker &

participation in managementCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion There are companieswhere the HR

department lists out the raters bychoosing

randomly from the participant's list ofwork related

employees. Each rater receives anenvelop having

the following :-Correct Answer Letter fromthe

administrator , Letter from theparticipant

soliciting feedback , Self addressedenvelope from

the administrator

Your Answer Letter from theadministrator ,

Letter from the participant solicitingfeedback , Self

addressed envelope from theadministrator

Multiple Choice Single AnswerQuestion In an emergingscenario,

necessitating speed, flexibility, qualityand willing

ability to change, what sort of roledoes human

resource personnel critically need totake on?Correct Answer As strategicbusiness

partnerYour Answer As a supportive role




Select The BlankQuestion Under training anddevelopment

plan, the form is to be prepared in________

form.

Correct Answer DuplicateYour Answer Structured

Multiple Choice Multiple AnswerQuestion A key HR role in thefirm will be

multidisciplinary consulting around -Correct Answer Individual ,Team , Business

unitYour Answer Individual , Team ,Business unit


Multiple Choice Multiple AnswerQuestion What are the needs forQuality Audit?Correct Answer It provides abenchmarkas to

the performance of the quality system., It

constitutes a permanent record of theprogress in

achieving the goals of quality. , Itfacilitates and

encourages supplier qualitycertificationsystems.Your Answer It constitutes apermanent record

of the progress in achieving the goalsof quality. ,

It facilitates and encourages supplierquality

certificationsystems.

Multiple Choice Multiple AnswerQuestion Under the point method,key jobs are



factors generally considered are:Correct Answer Skill , Efforts ,AccountabilityYour Answer Skill , Efforts

Multiple Choice Single AnswerQuestion Name the Questionswhich enable the

superior to verify that he has correctlyheard.Correct Answer ParaphrasingYour Answer Paraphrasing

Select The BlankQuestion The role of theorganisation in career

planning is to introduce & strengthensystems to

ensure ________ of employeesCorrect Answer CareerProgressionYour Answer Career Progression


of decisions fom the WorkingCommittee flows to -Correct Answer President /Secretary of Branch

Union

Your Answer President / Secretaryof Branch

Union

True/FalseQuestion Under point method,common factors

to all the jobs are identified.Correct Answer TrueYour Answer False

Multiple Choice Single AnswerQuestion A candidate immediatelyafter

completing his school / collageeducation joins an

organisation in lower level position.Later he finds

it difficult to make both ends meet ashis family

grows & thus takes up a part time jobor business,

etc during his off-hours, this part ofmoon lighting

is called :Correct Answer Quarter MoonLightingYour Answer Quarter MoonLighting

Select The BlankQuestion ________ means everyemployee is an

active participant in goal attainment.Correct Answer EmployeeinvolermentYour Answer Employeeinvolerment


True/FalseQuestion The first HRDdepartment in the Indian

corporate sector was started in 1975 inLarsen &

Toubro (L & T).Correct Answer TrueYour Answer False

Multiple Choice Single AnswerQuestion T. Thomas said," Ibecame chairman of

this company in 1973 at the age of45". Name the

company.Correct Answer Hindustan LevelYour Answer Hindustan Level

Multiple Choice Multiple AnswerQuestion Performance counsellingshould not

give a chance in discussion like -Correct Answer Increments ,Salaries , Rewards

Your Answer Increments , Salaries ,Rewards


need to motivate people

Correct Answer Human ResourseDevelopmentYour Answer Human ResoursePlanning

Multiple Choice Single AnswerQuestion The function/task ofensuring that all

sections are filled in, & the evidence issufficiently

complete is that of the -Correct Answer ReviewerYour Answer Reviewer

Multiple Choice Multiple AnswerQuestion What are the casues forunsound

functioning of Indian Tarde unions?Correct Answer Multilpe unions ,Category wise

unions , Intra & inter union rivalryYour Answer Multilpe unions ,Category wise

unions , Intra & inter union rivalry



Multiple Choice Single AnswerQuestion Name the technique usedby the point

system and factor comparison systemto list the job.Correct Answer QuantitativeYour Answer Quantitative

Multiple Choice Single AnswerQuestion Such a first attempt wasmade by the

Congrece Government, but who wasthe main person

behind such a revolution in policies?Correct Answer Narasinha RaoYour Answer P. Chidarambaram

Select The BlankQuestion ________ is route to befollowed in

order to realise vision and overallpurpose.Correct Answer StrategyYour Answer Strategy

True/FalseQuestion Giving a business groupexposure when

the boss goes on long leave, or longtraining etc is

a good mechanism of career planningCorrect Answer FalseYour Answer False

True/FalseQuestion The main focus ofattention today is

the employee.Correct Answer FalseYour Answer True



planCorrect Answer RecruitmentYour Answer Development

Multiple Choice Single AnswerQuestion What is an essentialingredient for a

successful benchmarking programme?Correct Answer Focus on criticalsuccess

factors.Your Answer Carrying and learningfrom other

leading companies excelling in specificareas.


Continued self development Aleadership quality

Success formula

"Working on your liabilities" Life longmission



committee Offsetting Plateauing effectOffsetting

Plateauing effect

Need-opportunity Alignment Crucialrole played by

HRD Crucial role played by HRD

Multiple Choice Multiple AnswerQuestion A ManagerialWalkabouts presents the

students with some basic challenges,such as -Correct Answer Logical Enquiry ,Service ,

AdventureYour Answer Logical Enquiry ,Service ,

Adventure

Multiple Choice Single AnswerQuestion The TQM philosophywas evolved or

theorised by -Correct Answer DemmingYour Answer Demming

Select The BlankQuestion For closure , everyworker is to be

compensated with ________ averagepay for every

year of service completedCorrect Answer 15 daysYour Answer 15 days

Select The BlankQuestion In the interview methodof



improve present performance &________.

Correct Answer Developmentneeds for growthYour Answer Development needsfor growth

Multiple Choice Multiple AnswerQuestion What are the commonjob




Keep cost within budget , PublishHouse Journal

True/FalseQuestion Eight members isconsidered to be the

norm as to the no. of membersconstituting a QC-Correct Answer TrueYour Answer True

Select The BlankQuestion HRD means competencebuilding,




________.Correct Answer hierarchyYour Answer hierarchy

Multiple Choice Single AnswerQuestion Who found thatcustomer perceptions &

attitudes were affected by whatemployees

experienced?Correct Answer SchneiderYour Answer Schneider

True/FalseQuestion Career planning isessentially the

process of aligning the career needs ofthe employee

with the organisational careeropportunitiesCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Within the establishmentstage of the

career development cycle, what arevery important

occasions for a young employee?Correct Answer The firstpromotion ,



Your Answer The first promotion ,Successfully


appraisal

Select The BlankQuestion 360 -Degree Feedbackenhances the

quality of ________ decisions.Correct Answer HRYour Answer HR

Select The BlankQuestion Business re-engineeringoften shift the

power base, changing the 'command -and -

control' approach to ________.Correct Answer 'Mobilised -and -enable'Your Answer 'Mobilised -and -enable'

Select The BlankQuestion For closure governmentpermission is

required at least ________ daysbefore the

intended closureCorrect Answer 90Your Answer 90

Multiple Choice Multiple AnswerQuestion There are companieswhere the HR

department lists out the raters bychoosing

randomly from the participant's list ofwork related

employees. Each rater receives anenvelop having

the following :-Correct Answer Letter from theadministrator ,


addressed envelope from theadministratorYour Answer Letter from theadministrator ,


addressed envelope from theadministrator

True/FalseQuestion Proper implementationand support of

all management levels are not verycrucial for the

success of HRD auditCorrect Answer FalseYour Answer False

True/FalseQuestion The process of 360Degree appraisal is

broken into two stages - planning,implementation.Correct Answer FalseYour Answer False

True/False

Question An evaluation of whereone stands on

the basis of their job responsibilities,leadership,

qualities etc will be a good startingpoint for

marketing plans for successCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion What are the main issuesstressed out

throughout the workshop?Correct Answer Openness tofeedback ,

Developmental attitudeYour Answer Openness tofeedback ,

Developmental attitude

Multiple Choice Single AnswerQuestion Why is it that trade unionleaders,

particularly those connected withpolitical parties

may strongly oppose managementparticipation in

Trade Union? Because they are of theviews that -Correct Answer Their influence isdecelerated

among the members.Your Answer Their influence isdecelerated

among the members.

Multiple Choice Multiple AnswerQuestion Performance counsellingrefers to the

help provided by a manager to hissubordinates, it

attempts to help the employee in.-Correct Answer Supportiveatmosphere ,

Empethetic atmosphere , Setting goalsYour Answer Supportiveatmosphere ,

Empethetic atmosphere , Setting goals

Select The BlankQuestion In the DevelopmentGrade Method of

career planning the selected staff forthis grade

would remain there only for________ yearsCorrect Answer twoYour Answer two





Your Answer False

Multiple Choice Single AnswerQuestion What is the conceptof groups of

employees working towards differentgoals with little

knowledge of other functions orunderstanding of

overall goals of the organisation?Correct Answer

CompartmentalisationYour Answer Intra-prenurship









activities and let IT take care of theiractivities.Correct Answer TrueYour Answer False

Multiple Choice Single AnswerQuestion Whose developmentplays an integral

part in a Company today.Correct Answer EmployeeYour Answer Manager

Select The BlankQuestion While evaluating________ jobs,

where nature of work is difficult to beexpressed in

quantifiable numbers.Correct Answer manegerialYour Answer manegerial



________.Correct Answer hierarchyYour Answer processes


Question What are theprerequisites for the

perfect functioning of managementparticipation in

trade unionsCorrect Answer The unionshould be well

organised with sounds rules , thecoverage of items

for discussion & participation shouldbe pre -set ,

both parties should have implicit faithin

information supplied by the otherYour Answer The number ofunions should be

limited between fire & six , The unionshould be

well organised with sounds rules ,both parties

should have implicit faith ininformation supplied by

the other

True/FalseQuestion The modern HRfunction has HRD at

its core.Correct Answer TrueYour Answer True


Your Answer

Job analysis It is one of the jobevaluation

process which finds out relevant facts.It is one

of the job evaluation process whichfinds out

relevant facts.



category. Point system andfactor comparison


Quantitative job evaluationPoint system and

factor comparison methods are placedunder such

category. Simple ranking andpoint system

are placed under such category.



establish job classification. Itenables Cos. to

get data in local wage surveys toestablish job

classification.





Multiple Choice Single AnswerQuestion A programme thatallows flexible

entering & learning (the organisation)times for the

employees is known as -Correct Answer FlexitimeYour Answer Flexitime



organisation.Correct Answer CultureYour Answer Culture


Question Name the process inthe

development of managerial personnel.Correct Answer Performanceplanning ,

Performance appraisal , CoachingYour Answer Performanceplanning ,

Performance appraisal , Coaching

Multiple Choice Multiple AnswerQuestion Name the basicappraisal qualities:Correct Answer Action ,Judgement ,

AlertnessYour Answer Action , Judgement ,Alertness

Multiple Choice Single AnswerQuestion The "Zero defects"concept defined

TQM as -Correct Answer The systemto be used is

prevention.Your Answer The system to beused is

prevention.



TQM concept put it on the map.Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion What is thatdescribes the duties of

the job, authority relationship, skillsrequirement,

conditions of work etc.Correct Answer Job analysisYour Answer Job evaluation

True/FalseQuestion Politician as thecustodian of the

nation has the responsibility to protectthe interest

of all the parties envolved in theprocess of

organisationCorrect Answer FalseYour Answer True




True/False

Question The final step inmanpower

planning is to ensure that the supplywill match the

demand in future.Correct Answer FalseYour Answer False

Select The BlankQuestion Under ________method jobs are

arranged from highest to lowest, inorder of their

value to the organisation.Correct Answer rankingYour Answer ranking

Multiple Choice Single AnswerQuestion The belief that ahuman resource,

when put through differentmanagement development

programmes, is converted into a goodmanagement

resources is supported by whichcommon approach?Correct Answer

Manufacturing approachYour Answer Agricultural approach

Select The BlankQuestion In indian since theliberalisation

process in 19991, FDI flows havedeveloped each year

& exports are up by more than________Correct Answer 0.5Your Answer 0.5

Multiple Choice Multiple AnswerQuestion Job performancerefers to :-Correct Answer The actualachievements

compaired with the objectives of thejob.Your Answer Successfulcompletion of an assigned

task contributing to the organisationgoals. , The

actual achievements compaired withthe objectives of

the job. , The actual achievements ofthe individual

compaired with the target /expectations.

Multiple Choice Multiple AnswerQuestion What are thelimitations of HRD

Audits?Correct Answer Becomingmore of a

political game than a genuine effortfor

improvement. , Failures ofimplementations , Does

not give evaluation of indiveduals butfocuses on

unit & systemsYour Answer Becoming more of apolitical game

than a genuine effort forimprovement. , Failures of

implementations , Becoming more ofa social game

than a genuine effort for improvement

Select The BlankQuestion Union leaders atdifferent levels &

at federatoins are elected on________Correct Answer democraticprincipleYour Answer democratic principle

Multiple Choice Single AnswerQuestion What was the keyessential objective

of the changed economic policy at theglobal levelCorrect Answer to integratethe Indian

economy with the world economy,Your Answer to integrate theIndian economy

with the world economy,

True/FalseQuestion The degree to whichan individual

possess the innate quality of breath ofmind is the

most direct indication of theindividual's ultimate

potential.Correct Answer TrueYour Answer True

True/FalseQuestion Eight members isconsidered to be

the norm as to the no. of membersconstituting a

QC-Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Name the first threephases that

make up the process of the feedbackexercise -Correct Answer Participantsorientation ,




Your Answer

Need for HRD Audit It attemptsto find out the





Limitation of HRD Audit Itdoes not give evaluation

of individuals but focuses on unit andsystems.It

gives evaluation of individuals butdoes not focus on

unit and systems.

Definition of HRD Audit It isa comprehensive






Role of HRD Audit in businessimprovement It


management It helps in changes inthe styles of

the top management

Multiple Choice Single AnswerQuestion The Finance Ministeralso expressed

the government's intention toeventually raise total

resource allocation for education tohow much

percent of the GDP in a phasedmanner?Correct Answer 0.05Your Answer 0.06

Multiple Choice Multiple AnswerQuestion Name the Integrativeframework

that identifies three paths throughwhich HR

practices can contribute to businessperformance:Correct Answer By buildingorganisational

capabilities , By improving employeessatisfaction ,

By shaping customers andshareholders satisfactionYour Answer By buildingorganisational

capabilities , By improving employeessatisfaction ,

By shaping customers andshareholders satisfaction

Multiple Choice Single AnswerQuestion Every employee alsohas a

succession plan to him, which is alsoknown as -Correct Answer ShadowplanningYour Answer Shadow planning

Multiple Choice Single AnswerQuestion In the careerdevelopment cycle,

which stage ideally starts when a newemploee joins

an organisation and finds a big gapbetween what

the ideal organisation should be andwhat it is?Correct Answer ExporatorystageYour Answer Exporatory stage

Select The BlankQuestion Ulrich (1994)says:The idea of

utilising human resource as aa strategicbusiness

partner is still at a level of ________rather than

reality.Correct Answer RhetoricYour Answer Rhetoric

Multiple Choice Multiple AnswerQuestion Experience hasshown HRD audit has

tremendous impact on business inareas like:Correct Answer strategicPlanning , role

clarity , Streamlining practicesYour Answer strategic Planning ,role clarity ,

Streamlining practices

Multiple Choice Single AnswerQuestion Such a first attemptwas made by

the Congrece Government, but whowas the main

person behind such a revolution inpolicies?Correct Answer NarasinhaRaoYour Answer P. Chidarambaram

True/FalseQuestion Long range planningare beyond

eight yearsCorrect Answer FalseYour Answer False

Select The BlankQuestion 360 -DegreeFeedback enhances the

quality of ________ decisions.Correct Answer HRYour Answer HR

Multiple Choice Multiple AnswerQuestion In order to attain thesupport of

Line Managers many organisationshave formulated

Training Committees or ManagementDevelopment

Committee, membership consists of -Correct Answer Mostly ofLine Managers ,

The Chief Executive or a very seniormanagers take

up the role of Chairman , TrainingManagers is the

member-Secretary in such committee.Your Answer Mostly of LineManagers , The Chief

Executive or a very senior managerstake up the

role of Chairman , Training Managersis the

member-Secretary in such committee.

Multiple Choice Single AnswerQuestion One of theimportance of HRD isCorrect Answer Role clarityYour Answer Role clarity

True/FalseQuestion HRD audit is acomprehensive

evaluation of the current HRDstrategies, structures

etc.Correct Answer TrueYour Answer True


faiths among the people is hurdle inthe HRDCorrect Answer ReligiousYour Answer Social

True/FalseQuestion Career planning isessentially the

process of aligning the career needs ofthe employee

with the organisational careeropportunitiesCorrect Answer TrueYour Answer True



recommended for careerdevelopment.

Correct Answer RotationalYour Answer Rotational

Multiple Choice Single AnswerQuestion What are judgmentsof

characteristics, traits of employees &impact of

these characteristics & traits on theirperformance.Correct Answer AppraisalsYour Answer Appraisals

True/FalseQuestion Workers and tradeunions never

praticipate in the management ofhuman resourcesCorrect Answer FalseYour Answer True

Select The BlankQuestion Some organisationsuse ________

& committee management astechniques of training

& devlopment for flexitime systemsCorrect Answer Job rotationYour Answer Job enrichment

Multiple Choice Single AnswerQuestion During the pre-reform period what

was the industrial growth during the1950-60 period

essentially

Correct Answer 7% to 9%Your Answer 7% to 9%

Multiple Choice Multiple AnswerQuestion Through the BPRProgramme an

experience a sense of ownership in acompany only

if the organisation believes in :Correct Answer Caring (honest & open

communication & mutual support) ,Sharing (with

teams having a common objectives) ,Daring

(encouraging enterpreneuialadaptation capabilities)Your Answer Caring ( honest &open

communication & mutual support) ,Sharing (with

teams having a common objectives) ,Daring

(encouraging enterpreneuialadaptation capabilities)


Your Answer

Limitation of manpower planning.Inaccuracy.

Deaths, dismissals

Manpower planning method.Long range

estimates of vacancies. Long rangeestimates of

vacancies.

Step involved in manpower planningSelecting

adequate source of recruitment.Long, short and

medium forecasts.

Name the three types of forecastEconomic, employee

market, co's sales expansion forecasts.Economic,

employee market, co's sales expansionforecasts.

Multiple Choice Multiple AnswerQuestion 360 - DegreeAppraisal is to get a

broad assessment of an individualfrom different

sources, following factors need to bewatched at this

stage -Correct Answer Individuallearning ,

Organisational learning , ImprovedIndividual

behaviour

Your Answer Individual learning ,Improved

Individual behaviour , ImprovedAction planning

Multiple Choice Multiple AnswerQuestion Ranking systemmeasures each job

in comparison with other jobs interms of the

relative importance of the followingfactors:Correct Answer Supervision& leadership ,

Co-operation & association outsidethe line of

authority , Probability & consequencesof errorsYour Answer Supervision &leadership ,

Leadership & management , Co-operation &

association outside the line ofauthority

True/FalseQuestion Potential refers to thelikelihood of

the job holder making a futurecontribution to the

employing organisation.Correct Answer TrueYour Answer True


Question What are the majoradvantages of a

Generic Benchmarking Technique?Correct Answer It is readilytransferable ,

New practices, earlier implemented inan entire

industry can be brought in, giving anorganisation

an edge over its rivals. , Provensystems can be

implemented with minimalmodificationYour Answer It is readilytransferable , New

practices, earlier implemented in anentire industry

can be brought in, giving anorganisation an edge

over its rivals. , Proven systems can beimplemented

with minimal modification

Multiple Choice Multiple AnswerQuestion The HRD outcomescan influence the


of -Correct Answer Higherproductivity ,

Satisfied customers , Satisfiedstockholders

Your Answer Higher productivity ,Satisfied

customers , Satisfied stockholders

Multiple Choice Multiple AnswerQuestion What are theobjectives of a quality

control programme?Correct Answer

Improvement in standard of

goods with very little increase in costof production

, Improvement in minimizingwastages. ,

Conformance with desired standards.Your Answer An effectiveinspection & control

system. , Conformance with desiredstandards. ,

Improvement in minimizing wastages.




HRD problems in IndiaCorrect Answer Govt. to takesteps to






True/FalseQuestion An urgencymotivation can be

explained by a situation wheredynamic profitable

organisations foresee a crisis andinitiate a radical

transformation by breaking statusbarriers &

restructuring organisationalrelationships.Correct Answer TrueYour Answer False




both the parties -

Correct Answer To exchangetheir

contradictory viewsYour Answer To thrash out theproblem

Multiple Choice Single AnswerQuestion Why Companies gofor HRD Audit?Correct Answer PromotingProfessionalismYour Answer PromotingProfessionalism

Multiple Choice Multiple AnswerQuestion If employeefedrations & unious are

mismanaged they-Correct Answer Disrtub thesmooth

functioning & growth of organisations, affect

industrial peace , affect effectivemanagement of

personnelYour Answer Disrtub the smoothfunctioning &

growth of organisations , Manipulatecompany

policies , affect industrial peace


act as motivating forces

Correct Answer Jobenrichment , Informal

organisation , ParticipativemanagementYour Answer Employeeenrichment , Job

enrichment , Informal organisation

Select The BlankQuestion ________ meansproviding the

employee with necessary tools &authority to

overcome obstacles to achieving goals.Correct Answer EmployeeempowermentYour Answer Employeeempowerment

Select The BlankQuestion A________ havingopenness, trust,

authenticity as its bed rock is highlysuitable for

360 - degree appraisal.Correct Answer CultureYour Answer Atmosphere



elements of HRM. Those are:

Correct Answer Suitablecompensation plan


appraisal systemYour Answer Selection of the rightpeople , Good

performance appraisal system ,Training to

managers

True/FalseQuestion Transfer oftechnology does not

mean merely shifting technology fromone plance to


Multiple Choice Single AnswerQuestion If supply of labour ishigher than

demand, which factor would berelatively low?Correct Answer WageYour Answer Incentive

Multiple Choice Multiple AnswerQuestion What are the actionsteps for

effective Benchmarking?Correct Answer Identifyingthe human

resources related areas to bebenchmarked. ,

Prepare a report that documents theprocesses,

functions, its extent & result areas ,Understand

why such a study is being conductedYour Answer Identifying thehuman resources

related areas to be benchmarked. , Toevolve into

administrative experts who are able tocreate

efficient HR process & businessprocess , Prepare a


extent & result areas

Multiple Choice Multiple AnswerQuestion Name the threeaspects of

manpower planning:Correct Answer Who shouldplan? , Planning

for whom , Timing for plamYour Answer Why should we plan?, Planning for

whom , Timing for plam



administrator.Correct Answer TrueYour Answer True

True/FalseQuestion Off-line qualitycontrol consists of

all control activities that are conductedexternally

to the production system.Correct Answer TrueYour Answer True

True/FalseQuestion Majority of thedisputes in

industries are related to the problemof wages,

salaries & benefitsCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion What is an inherentproblem with

organisations running their owneducational

institutes?Correct Answer Fundingfrom U.G.C. and

State Govt.Your Answer Lack of expertiseoutside the

industry

True/FalseQuestion At Intel the WorkForce Solution

Company (WFS) was framed & givenmonopoly over

business process.Correct Answer FalseYour Answer True

Select The BlankQuestion HRD department isalso included as

an ________ of HRD.Correct Answer InstrumentsYour Answer Collaboration








Question Why is it that today,more so than


powerYour Answer Change in workclimates


Your Answer

Long range Beyond 5 yearsBeyond 5 years

Business plans Data from within theorganization

Data from within the organization

Immediate Within 1 yearWithin 1 year

Intermediate 1 year to 5 years 1year to

5 years




Question What are the factorsthat warrant



planning , Feedback analysis

Multiple Choice Single AnswerQuestion What is it that someof the

companies have borrowed fromprofessionally

managed Cos'Correct Answer HRDpracticesYour Answer HRD audit

Select The BlankQuestion Business re-engineering often shift

the power base, changing the'command - and -

control' approach to ________.Correct Answer 'Mobilised -and - enable'Your Answer Proactive - and -innovative


decisions and practices.Correct Answer FalseYour Answer True

True/FalseQuestion Flexitime worksbetter when the

employees have self-determinationCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion The components of acompensation

system includes :Correct Answer JobDescription , Job

Analysis , Job EvaluationYour Answer Job Description , JobAnalysis , Job

Learning

Select The BlankQuestion A dynamic andeverchanging

environment calls for a shift inapproach from

________ human resourcemanagement to a

proactive and innovative one.Correct Answer reactiveYour Answer reactive


Question How would therepresentative of









Multiple Choice Single AnswerQuestion Under phase 5, whatis it that is

conducted for two days or moredepending on the

number of participantsCorrect Answer WorkshopYour Answer Workshop

Select The BlankQuestion The problem andchallenges of

continous improvement can beeffectively tackled by

taking advantage of ________.Correct Answer Synergy ofteamsYour Answer Quality circle


True/FalseQuestion A major beneficiaryof liberalization

and consequently competition notbeen the consumer

….. But the inustryCorrect Answer FalseYour Answer False

True/FalseQuestion As per the HumanDevelopment

Balance sheet, 1997 30% of the totalpopulation

(world) lives in abolute povertyCorrect Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion What can influencethe

organisation's business goals?

Correct Answer HRDoutcomesYour Answer HRD Strategy

True/FalseQuestion A strong frameworkof HRM policy

and systems is essential for thedevelopment and

implementation of HRD strategy.Correct Answer TrueYour Answer True

True/FalseQuestion Depending on thecareer path

model of managers, some specialisedtraining inputs

are given at pre-determined times tomake him

more handling the new higherassignmentCorrect Answer TrueYour Answer True

Select The BlankQuestion ________ shouldreinforce positive

behaviour.Correct Answer FeedbackYour Answer Feedback

Multiple Choice Single AnswerQuestion ConventionallyPersonnel Managers &

Manpower Development Managerstook what form of

approach for the development ofhuman resource?Correct Answer

Manufacturing approachYour Answer Agricultural approach

Multiple Choice Single AnswerQuestion At a US basedindustrial design

firm there is no position as a head orchief,

instead, importance is given to hiringthe right

people for the rights. This policyemulates which

concept?Correct Answer Selfactualization at the

work place.Your Answer Self actualization atthe work place.

True/FalseQuestion An employeesponsor, the HR

manager plays an integral role inorganisational

success.Correct Answer TrueYour Answer True


Question Name some of thestrategic role of

HR :Correct Answer SuccessfulHR department

will focus on organisationalperformance. , HR's

value will be to have the right peopleready at right

time. , The focus of the HR functionwill be human

capital development & organisationalproductivity.Your Answer Successful HRdepartment will focus

on organisational performance. , HR'svalue will be

to have the right people ready at righttime. , The

focus of the HR function will behuman capital

development & organisationalproductivity.

True/FalseQuestion The process of 360Degree appraisal

is broken into two stages - planning,

implementation.Correct Answer FalseYour Answer False


Question Name one of thecomponents /

elements of the flow of decisions inthe employees

organisation as a bid to increase unionmember

loyalty :Correct Answer Providingwrong

information about managementYour Answer Industrial relationsabout

management


Your Answer

Essentials of a good Appraisal PlanRelating

scales should be constructedadequately and in

accordance with the objectives.Provision of

feedback to subordinates to knowwhere they stand.

Definition of Performance AppraisalIt is a

systematic, orderly and objectivemethod of

evaluating the present and potentialutility of

employees to the organisation. It isa systematic,

orderly and objective method ofevaluating the

present and potential utility ofemployees to the

organisation.

Objectives of Performance AppraisalProvision

of feedback to subordinates to knowwhere they

stand. It is totally different from jobevaluation as

well as merit rating.

Feature of Performance AppraisalIt is totally

different from job evaluation as wellas merit

rating. Relating scales should beconstructed

adequately and in accordance with theobjectives.

Multiple Choice Single AnswerQuestion On the basis of therelative work

in the organisation, what is theprimary purpose of

job evaluation?Correct Answer To set wagesYour Answer To set programmes

Select The BlankQuestion On the basis of jobelements and

organisational demand an appropriate________ of

job evaluation should be selected.Correct Answer methodYour Answer method




ill-equipped tocope withCorrect Answer quickdisposal of litigationYour Answer quick disposal oflitigation

Multiple Choice Single AnswerQuestion Name the methodwhere common

factors to all the jobs are identified.Correct Answer PointYour Answer Factor comparison



providing mechanism.

Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Why is it found thatfederations &

Unions constitute an important &crucial wing of an

organisation?Correct Answer Ifmismanaged they affect

industrial peaceYour Answer They have a strongbearing on the

culture of the organisation

Multiple Choice Multiple AnswerQuestion What are the casuesfor unsound

functioning of Indian Tarde unions?Correct Answer Multilpeunions , Category

wise unions , Intra & inter unionrivalryYour Answer Multilpe unions ,Intra & inter

union rivalry


in order to realise vision and overallpurpose.Correct Answer StrategyYour Answer Objective







Multiple Choice Single AnswerQuestion The capacity to takeconsiderable

responsibility, ability to influence andcontrol others

and skills in problem solving primarilyshow :Correct Answer ManagerialcompetenceYour Answer Managerialcompetence


Your Answer



counciala much neglected sphere ofthe market


sphere of the market requisites forconsumersim




approach requisites forconsumersim

one of the roles of the advisorycommittee



Multiple Choice Multiple AnswerQuestion Name the factorswhich come under

' Work Planning' that is componentsystems of HRD:

Correct Answer Performanceappraisal ,

Role analysis , Contextual analysisYour Answer Performanceappraisal , Role

analysis , Contextual analysis

Select The BlankQuestion ________ manpowerplan need the


exports.Correct Answer StrategicYour Answer Strategic

Multiple Choice Single AnswerQuestion Federations mayinvite the



at Plant level / Shop level essentiallyinvite?Correct Answer

Representatives from line &

personnel department.Your Answer Divisional /departmental manager

& line representatives.

Select The Blank

Question In the interviewmethod of



improve present performance &________.Correct Answer

Development needs for

growthYour Answer Training needs toimprove future

performance.




Multiple Choice Single AnswerQuestion Name one of thecomponents /

elements of the flow of decisions inthe Management

quadrant :Correct Answer SoundIndustrial relationsYour Answer Grievance procedure


manamement intiated?Correct Answer to satisfyworkers



needs , to develop a souce ofbelongingness

Multiple Choice Single AnswerQuestion When was the firstattempt made to

move a change in policies regardingbusiness,

licenses & permits operating in IndiaCorrect Answer Mid 80'sYour Answer Early 90's

Multiple Choice Multiple AnswerQuestion Participation ofMgmt in federations

& unions at all levels helps to -Correct Answer Strength thetrade union

movement , maintain Industrialharmony , Develop

sound human relations

Your Answer maintain Industrialharmony ,

Develop sound human relations ,incongenial

industrial relations.

Multiple Choice Single AnswerQuestion Name the type ofQuestions

hindering communicationCorrect Answer TestingYour Answer Close-endedQuestion




Select The BlankQuestion At Hewlett Packard,as part of

their BPR programme, the________directs

resources from applicants to acentralised

employment response centre.Correct Answer EMSYour Answer EMS



share his perceptions, feeling etc.Correct Answer RapportbuildingYour Answer Rapport building

True/FalseQuestion Some employees maynot like

flesibility in horizontal movementfrom one job to


True/FalseQuestion Establishment oftrade unions by

workers in small industries is notcommonCorrect Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion what are thecommon objections


system

Correct Answer There is noassurance of

future benefits , people are notowened by the

organisation , it may not be recognisedby tax lawsYour Answer There is no assuranceof future

benefits , it does not recognise thehuman side

human side to mgmt side to side tomgt of human

resources , people are not owened bythe

organisation

Select The BlankQuestion Where the firm patsthe proposed

changes into practice is called________ stage.Correct Answer


Multiple Choice Multiple AnswerQuestion What are thepublished literature

of the company which help inassessing the

strengths and weakness of HRDCorrect Answer Manualreports , Marked

Handouts , Personal Manual

Your Answer Manual reports ,Personal Manual

Select The BlankQuestion ________ leads toconflict between

various departments is a functionalorganisationCorrect Answer The lack ofappreciation

for the constraints of otherdepartmentYour Answer Development of ownspecialised

interests

Multiple Choice Multiple AnswerQuestion Name the differenttypes of

compensations.Correct Answer

Commissions , Overtime pay

, Stock optionsYour Answer Overtime pay , Stockoptions ,

Gratuity

Multiple Choice Single AnswerQuestion Name the processwhich is

continous and stops only when theorganisation

ceases to existCorrect Answer HiringYour Answer Forecasting


Multiple Choice Multiple AnswerQuestion The components of acompensation

system includes :Correct Answer JobEvaluation , Job

Description , Job AnalysisYour Answer Job Evaluation , JobDescription ,

Job Analysis




Select The BlankQuestion A paper prepared byMr. P

Chidambaram, titled Indian subsidiesreveals that in

order to cleen its fiscal dificult ina fewyear, India

needs to out down about 50% ofsubsidies in

________ goods since it yields only10% returnsCorrect Answer Non-meritYour Answer Non-merit

Select The BlankQuestion The factors comingunder Discipline

& Attendance are Time keeping and________.Correct Answer ObedienceYour Answer Obedience

Multiple Choice Single AnswerQuestion What is the generalprinciple (as




2nd Assessor HR manager

True/FalseQuestion It can be enaguedthat globalization

has reduced poverty in India andChina, home to

move that half a billion of the world'spoor income

groupCorrect Answer TrueYour Answer True



overcome obstacles to achieving goals.Correct Answer EmployeeempowermentYour Answer Employeeempowerment

Multiple Choice Single AnswerQuestion What is the primaryobjective

behind SSL?Correct Answer To not onlymeasure

training supervisors by comparingtheir

performance with that of severalthousand

supervisors in other Cos.Your Answer To objectivelymeasure training

needs

Multiple Choice Single AnswerQuestion Who is the personwho should

always remain away fromDoppelganger effect.Correct Answer ChiefExecutiveYour Answer Chief Executive

Multiple Choice Single AnswerQuestion What is one of themajor reasons

for a perceived rise in number ofmoon - lights in

the coming future?Correct Answer Change invalues &

expectations.Your Answer A change in standardof living

Multiple Choice Multiple AnswerQuestion Why do mostcompanies want HRD

audit?Correct Answer Change ofLeadership , To

make HR function business-driven ,For growth &

diversificationYour Answer Change ofLeadership , To make HR

function business-driven , For growth&

diversification

Select The Blank

Question ________ are thosewho provide

competitive advantage tocorporations.Correct Answer PeopleYour Answer Managers

Multiple Choice Multiple AnswerQuestion What are the factorsthat warrant



planning , Feedback analysis

True/FalseQuestion The functioning offederations and

unions has its impact on humanresources

management of varios industries &organisationCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion The role of whichmanager must

parallel the needs of his changingorganisation.Correct Answer HRYour Answer HR

Multiple Choice Single AnswerQuestion What is the longform of CII?Correct Answer

Confederation of Indian

IndustryYour Answer Confederation ofIndian Industry

Multiple Choice Single AnswerQuestion Name one of thecomponents /

elements of the flow of decisions inthe Management

quadrant :Correct Answer SoundIndustrial relationsYour Answer Sound Industrialrelations

True/FalseQuestion It is not necessarythat the

subordinate should feel free toparticipate without

fear in the process of review &feedback.Correct Answer FalseYour Answer False



Implementation


Select The BlankQuestion Under Voluntaryretirement scheme




Multiple Choice Single AnswerQuestion The liberalizationswept through the

nation bringing in a new era whichcompelled Indian

business to value up from shumber &reassess its

assumption. The characterstics werethat ofCorrect Answer a completeor perish

situationYour Answer an open economy

Multiple Choice Multiple AnswerQuestion Name the two facterswhich lead

people to work:Correct Answer Economic ,MotivationYour Answer Economic ,Motivation

Select The BlankQuestion For closure , if thereis no

response ( from government ) within________

permission is deemed to have beengrantedCorrect Answer 60Your Answer 90

Select The BlankQuestion ________ systemstresses on

discipline and there is simplicity in theform.Correct Answer Merit ratingYour Answer Rating scale


insight will not go quickly to the leastof a problem.Correct Answer FalseYour Answer True




programme.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Some organisationshave successfully

experimented with foreign assignmentin the career

path model. What are the benefits ofthis form of

assignment?Correct Answer Theindividual is tested in

an alien environment , He is trained tosee the

business in a globle context , Lack ofopportunity in

our country dosen't come in the wayof career

progressionYour Answer The individual istested in an alien

environment , He is trained to see thebusiness in a

globle context , Lack of opportunity inour country

dosen't come in the way of careerprogression

Select The BlankQuestion HRD ________ is inmethodology of

evaluating various elements of HRD .Correct Answer AuditYour Answer Audit

Multiple Choice Single AnswerQuestion The first HRDdepartment in the

Indian corporate sector was started inwhich year?Correct Answer 1975Your Answer 1975

Multiple Choice Multiple AnswerQuestion what are thecommon objections


systemCorrect Answer There is noassurance of

future benefits , people are notowened by the

organisation , it may not be recognisedby tax lawsYour Answer There is no assuranceof future

benefits , it does not recognise thehuman side

human side to mgmt side to side tomgt of human

resources , people are not owened bythe

organisation

Select The BlankQuestion Employer has to pay________ of

the basic wages to the employeesduring the lay off

periodCorrect Answer 0.5Your Answer 0.5

Multiple Choice Multiple AnswerQuestion Name the threeimportant

components in aligning businessstrategy with HR

practice:Correct Answer BusinessStrategy , Human

Resource Practices , OrganisationalCapabilitiesYour Answer Business Strategy ,Organisational

Strategy , Human Resource Practices

True/FalseQuestion Employees feelfrustrated due to

low specialisation in the workCorrect Answer TrueYour Answer True



Select The Blank

Question The link betweensense of reality

and ________ is important for proper

understanding of the definition ofsense of realityCorrect Answer imaginationYour Answer vision

Multiple Choice Single AnswerQuestion Five main phasesmake up the

process of the feedback exercise,name the PHASE

4-Correct Answer Data feedingReports &

AnalysisYour Answer Data feeding Reports& Analysis

Multiple Choice Multiple AnswerQuestion What are the majoradvantages of a

Generic Benchmarking Technique?Correct Answer It is readilytransferable ,

New practices, earlier implemented inan entire

industry can be brought in, giving anorganisation

an edge over its rivals. , Provensystems can be

implemented with minimalmodification

Your Answer It is readilytransferable , New

practices, earlier implemented in anentire industry

can be brought in, giving anorganisation an edge

over its rivals. , Proven systems can beimplemented

with minimal modification

Multiple Choice Single AnswerQuestion What is it that Unionleader usually

do to gain the confidence of itsmember?Correct Answer Winsomething in grievance

procedureYour Answer Challengemanagement


Your Answer


approach requisites forconsumersim

one of the roles of the advisorycommittee



counciala much neglected sphere ofthe market


sphere of the market one of theroles of the

consumer councial





each employee.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion What were the unmetdeliveriables

of the economic refructing or whatwere its put

falls?Correct Answer unmet socialobjectives ,

status of small-scale industries ,advantage MNC's

had over their Indian compethtionsYour Answer unmet socialobjectives , reliance

on agriculture , status of small-scaleindustries

True/FalseQuestion The process of 360Degree appraisal

is broken into two stages - planning,

implementation.Correct Answer FalseYour Answer False

True/FalseQuestion Organisations shouldpay for the

value of the job but not for the valueof the

person.Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Experience hasshown HRD audit has

tremendous impact on business inareas like:Correct Answer strategicPlanning , role

clarity , Streamlining practicesYour Answer strategic Planning ,role clarity ,

Streamlining practices

Multiple Choice Multiple AnswerQuestion In order to attain thesupport of

Line Managers many organisationshave formulated

Training Committees or ManagementDevelopment

Committee, membership consists of -Correct Answer Mostly ofLine Managers ,

The Chief Executive or a very seniormanagers take

up the role of Chairman , TrainingManagers is the

member-Secretary in such committee.Your Answer Supervisory staff fortheir effective

participation in management. , Mostlyof Line

Managers , The Chief Executive or avery senior

managers take up the role ofChairman

Multiple Choice Multiple AnswerQuestion Succession planningis done in

three time frames, those are-Correct Answer Immediate ,Intermediate ,

Long range

Your Answer Immediate ,Intermediate , Long

range






number of systems & subsystems?Correct Answer HRDYour Answer HRD




ill-equipped tocope with

Correct Answer quickdisposal of litigationYour Answer a set of social securitylegislation




Multiple Choice Multiple AnswerQuestion It is said that versalitywill be the



MotivationYour Answer Technology ,Leadership , Motivation

True/FalseQuestion The job falling underthe same

grade get different wage scale.Correct Answer FalseYour Answer True

Select The Blank

Question Under Voluntaryretirement scheme












True/False

Question If the assessee istransferred after







an organisation?Correct Answer Flexi workYour Answer Flexitime

True/FalseQuestion Through consumersparticipation in








True/FalseQuestion Monitoring andFollow-up follows

the distribution of Questionnaires toall assessors.Correct Answer TrueYour Answer True







Question Which systememphasis a lot on the






monthsYour Answer One & half to about3 months






Your Answer Vision

Multiple Choice Multiple AnswerQuestion Within theestablishment stage of


important occasions for a youngemployee?Correct Answer The firstpromotion ,




appraisal





share his perceptions, feeling etc.Correct Answer Rapportbuilding



Your Answer



Politics



benefits








is to focus on

Correct Answer Value-addingHRDYour Answer Value-function HRD






been perceived as,Correct Answer BureacraticYour Answer Lazziz-faire

Multiple Choice Multiple AnswerQuestion How can thelimitations/ misgivings










misunderstandings

Select The BlankQuestion Federation & unionat all levels are

managed on the lines of managementof ________Correct Answer A politicalbodyYour Answer A social organisation

Multiple Choice Single AnswerQuestion HR managers togurantee their

viability need to think themselves as -Correct Answer StrategicpartnersYour Answer Strategic partners

Multiple Choice Multiple AnswerQuestion What are the general


competence?

Correct Answer Primaryinterest in








avoidable irritants




True/FalseQuestion Organizations gearmost of their


past.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Name the threeperformance



Action Planning

Select The BlankQuestion In the interviewmethod of





growthYour Answer Development needsfor growth


decisions and practices.Correct Answer FalseYour Answer False

True/FalseQuestion Increased acceptanceof feedback




their contribution.Correct Answer TrueYour Answer True





Multiple Choice Multiple AnswerQuestion In an interviewMethod of Training


to outline?Correct Answer Inputsexpected from the






such weaknesses.




Your Answer




Life long mission





















position.Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Member ship of thenation wide




Consumer

Your Answer employessorganisations ,


Consumer






views







True/FalseQuestion Organisations shouldpay for the

value of the job but not for the valueof the

person.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion While Trade Unionshave their own

approach to the problem; what is therole played by

management in fostering a closeunderstanding

between each other?Correct Answer It's ownapproach to

problem solving techniqueYour Answer To act as a liaisonbetween the

problem & union




administrator.Correct Answer TrueYour Answer True

Select The BlankQuestion ________ isindicated by work

effort and it should be continuous.Correct Answer CommitmentYour Answer Commitment

True/FalseQuestion Establishment oftrade unions by

workers in small industries is notcommonCorrect Answer FalseYour Answer False


installed must be continued on a________ basis.Correct Answer permanentYour Answer permanent


manamement intiated?

Correct Answer to satisfyworkers



needs , to battle the mounthingproblems of worker

, to establish industrial peace

Multiple Choice Single AnswerQuestion Whose studyprovides that one

create appropriate HRD climate onlythrough good

practices.Correct Answer AbrahamYour Answer Abraham

Select The BlankQuestion The ________provides funds to

meet the compensation & trainingexpenditure of

retrenched workers.Correct Answer NationalRenewal Grant


True/False

Question If the assessee istransferred after


appraisal as at 31st Aug.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion While planning forsurplus, the

following are the options:Correct Answer Reduce workhours ,

Redesign the jobs , Reassign the jobsYour Answer Reduce work hours ,Redesign the

jobs , Reassign the jobs




collective bargaingCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion What is the act oftaking up part

time job or business or industrial unit

simultaneously with that of theoriginal job?Correct Answer Moon-lightingYour Answer Moon-lighting




Multiple Choice Single AnswerQuestion According to Lahirywhat is the

simple act of comparison & learningfor

organisational improvement?Correct Answer

BenchmarkingYour Answer Benchmarking





Question Some problems areinherent in the

performance Appraisal System, theyare -Correct Answer

Discrimination , First

impression , Central tendencyYour Answer First impression ,Central tendency

, Discrimination

True/FalseQuestion When individual jobdescription and

grade description do not match well,the evaluators

classify the job using their subjectivejudgement.Correct Answer TrueYour Answer True


recommended for careerdevelopment.Correct Answer RotationalYour Answer Rotational




economic policy, they areCorrect Answer Inadequateinstitutional

reform , the speed and sequence ofreform

measures , Inadequacies in thecommunication &

political management of theremeasuresYour Answer Inadequateinstitutional reform ,

the speed and sequence of reformmeasures ,

Inadequacies in the communication &political

management of there measures







programme.Correct Answer FalseYour Answer True


HRD problems in IndiaCorrect Answer Govt. to takesteps to







in order to realise vision and overallpurpose.Correct Answer StrategyYour Answer Strategy

Multiple Choice Single AnswerQuestion Why is it that today,more so than


powerYour Answer Change inexpectations

Select The BlankQuestion In indian since theliberalisation

process in 19991, FDI flows havedeveloped each year

& exports are up by more than________Correct Answer 0.5Your Answer 0.5







barganing , to holds rallies bandhs &morchas

against in fairs consumer practicess ,to demands

good supply of quality goods at fairsprices

Multiple Choice Multiple AnswerQuestion Under the pointmethod, key jobs

are selected, each sub factor is thendefined in the


factors generally considered are:Correct Answer Skill , Efforts,

AccountabilityYour Answer Skill , Efforts



position.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Name the process of360 degree

appraisal which can be broken intothree stages or

levels -

Correct Answer Planning ,Implementation ,

ResultYour Answer Planning ,Implementation , Result

Multiple Choice Single AnswerQuestion Name the methodwhere common

factors to all the jobs are identified.Correct Answer PointYour Answer Point

Multiple Choice Single AnswerQuestion Name the systemwhich is simple,

less expensive & less time consuming.Correct Answer RankingYour Answer Grading




at Plant level / Shop level essentiallyinvite?Correct Answer

Representatives from line &

personnel department.Your Answer Representatives fromline &

personnel department.


number of systems & subsystems?Correct Answer HRDYour Answer HR

Select The BlankQuestion ________ meansevery employee is

an active participant in goalattainment.Correct Answer EmployeeinvolermentYour Answer Employeeempowerment

Multiple Choice Multiple AnswerQuestion The budget of Feb1997 presented

by Finance minister Mr. P.Chidambaram showed a

spirit of optimism & growth. Whatwere its

componentsCorrect Answer significantlyreduced taxes ,

nationalized excise rates ,encouragement for

investment in infrastructureYour Answer significantly reducedtaxes ,


investment in infrastructure

Multiple Choice Multiple AnswerQuestion Mention theobjective of the

potential appraisal.Correct Answer To assess anindividual in

terms of the highest level of work. ,To assist the

organisation in discharging itsresponsibility of

selecting managers.Your Answer To assess anindividual in terms of

the highest level of work. , To assistthe

organisation in discharging itsresponsibility of

selecting managers.


faiths among the people is hurdle inthe HRDCorrect Answer ReligiousYour Answer Religious

Multiple Choice Multiple AnswerQuestion Highly successfulfunctional

benchmarking models developed bythe Japenese have

been adopted the world over. Namesome of

Matsushita's Systems ofbenchmarking?Correct Answer Just in Time(JIT) , Point

of Sale (POS) system , System ofdivisions (Profit

centres) within a centralized bankingsystemYour Answer Just in Time (JIT) ,Point of Sale

(POS) system , System of divisions(Profit centres)

within a centralized banking system

Multiple Choice Single AnswerQuestion Why is it found thatfederations &

Unions constitute an important &crucial wing of an

organisation?Correct Answer Ifmismanaged they affect

industrial peaceYour Answer If mismanaged theyaffect industrial

peace

Multiple Choice Single AnswerQuestion What is it that can bedefined as a

written record of the duties,responsibilities and

conditions of job.Correct Answer JobdiscriptionYour Answer Job discription


Your Answer

Limitation of manpower planning.Inaccuracy.

Inaccuracy.

Manpower planning method.Long range

estimates of vacancies. Long rangeestimates of

vacancies.

Step involved in manpower planningSelecting

adequate source of recruitment.Selecting adequate

source of recruitment.

Name the three types of forecastEconomic, employee

market, co's sales expansion forecasts.Long,

short and medium forecasts.

Select The BlankQuestion Employer has to pay________ of

the basic wages to the employeesduring the lay off

periodCorrect Answer 0.5Your Answer 0.5

Select The BlankQuestion Section ________ ofthe Industrial

Disputes Act 1947 , states that anemployer should

only retrench employees who havebeen most

recently hired.Correct Answer 25-GYour Answer 25-G







2nd Copy


Multiple Choice Multiple AnswerQuestion What were the keycomponents of

the New Economic Policy?Correct Answer Marketfriendly state ,

Liberalisation , PrivatizationYour Answer Liberalisation ,Privatization ,

Market friendly state

Multiple Choice Multiple AnswerQuestion Under the appraisalpanel which

are the qualities that can achieve goodresults

despite the difficulties inherent in thepotential

appraisal:Correct Answer Creativeimagination ,

Sense of reality , Effective leadershipYour Answer Creative imagination ,Sense of

reality , Effective leadership

Select The BlankQuestion ________ manpowerplan need the


exports.Correct Answer StrategicYour Answer Long-term

Select The BlankQuestion Large recruitment________

problematic and vice-versa.Correct Answer LessYour Answer More

Select The BlankQuestion The process ofanalysing jobs from

which job descriptions are developedare called

________.Correct Answer Job AnalysisYour Answer Job Analysis

Select The BlankQuestion Analysis of________ data can give

a lot of insights into the HRD assetsand liabilities

of the companyCorrect Answer SecondaryYour Answer Quantitative

Multiple Choice Single AnswerQuestion What is it that goodHR practices

can build?

Correct AnswerCompetencies

Your Answer Competencies








True/FalseQuestion Successful HRdepartments will

focus on motivational performance .Correct Answer FalseYour Answer True

True/FalseQuestion Under the balancedscore card

approach the expectation of threeshareholdersCorrect Answer TrueYour Answer True

Select The BlankQuestion Generally, trainingneed


SystemYour Answer ManagementDevelopment Committee.

Multiple Choice Multiple AnswerQuestion Performancecounselling should not

give a chance in discussion like -Correct Answer Increments ,Salaries ,

RewardsYour Answer Increments , Salaries ,Rewards




AnalysisYour Answer Data feeding Reports& Analysis


Question In the careerdevelopment cycle,

which stage ideally starts when a newemploee joins

an organisation and finds a big gapbetween what

the ideal organisation should be andwhat it is?Correct Answer ExporatorystageYour Answer Exporatory stage

Multiple Choice Multiple AnswerQuestion Under the workshopmethodology, a

series of diagnostic exercises throughQuestion are

taken, theses are:Correct Answer How wouldyou critically

evaluate the job rotation in yourcompany? , What

are the three good things in yourperformance

appraisal systems? , What are thestrengths &

weaknesses of your training policies &practice?Your Answer How would youcritically evaluate

the job rotation in your company? ,What are the

three good things in your performanceappraisal

systems? , What are the strengths &weaknesses of

your training policies & practice?

Multiple Choice Single AnswerQuestion Name therecruitment process

which is said to be a costly affairCorrect Answer ExternalYour Answer External

True/FalseQuestion As per the HumanDevelopent

balance sheet, 1997, 45 millionchildren were out of

promary school in 1995Correct Answer TrueYour Answer True

True/FalseQuestion Eight members isconsidered to be

the norm as to the no. of membersconstituting a

QC-Correct Answer TrueYour Answer True




training should include a -Correct Answer "Swim orSink approach"Your Answer "Swim or Sinkapproach"

Multiple Choice Single AnswerQuestion At a certain stage theupword

mobility stops for many employees.This is

inescapable in view of pyramidorganisation

structure. This phenomenon is called :Correct Answer PlateauingYour Answer Plateauing

Multiple Choice Single AnswerQuestion What form ofresource allocation

unit was originally created to imparttraining retain

workes through skill upgradation &prevention of

redundancy due to the technologygap?Correct Answer NationalRenewal FundYour Answer National RenewalFund

True/FalseQuestion Properimplementation and support

of all management levels are not verycrucial for

the success of HRD auditCorrect Answer FalseYour Answer False

Select The BlankQuestion In ________company, there is no

sophisticated or detailed manpowerplanning done

covering the current and future needsof the entire

organisation.Correct Answer LARSEN &TUBRO LTD.Your Answer LARSEN & TUBROLTD.




at the department / divisional levelinvite to attend

such meetings?Correct Answer Divisional /departmental

manager & personnel manager.Your Answer Representatives fromline &

personnel departments.











Multiple Choice Single AnswerQuestion Name the techniqueused by the

point system and factor comparisonsystem to list

the job.Correct Answer QuantitativeYour Answer Quantitative

Multiple Choice Multiple AnswerQuestion Under the 'Pointrating system'

name the important steps mentioned:Correct Answer Constructionof the

yardsticks , Wage survey , Designingwage structure.Your Answer Construction of theyardsticks ,

Wage survey , Designing wagestructure.


Your Answer

Job knowledge defined in Appraisalform Ability to

consider the extent and depth ofdemonstrated

technical and professionalcompetence. Ability to

consider the extent and depth ofdemonstrated

technical and professionalcompetence.

Decision - making defined in theappraisal form

Ability to analyse relevant facts,evaluate various

alternatives. Ability to analyserelevant facts,

evaluate various alternatives.

Communicating defined in theappraisal form

Ability to consider clarity andprecision of verbal

and written expression of ideas andfeelings.

Ability to marshal and analyse relevantdata

anticipate eventualities.





elements of HRM. Those are:Correct Answer Suitablecompensation plan


appraisal systemYour Answer Selection of the rightpeople , Good

performance appraisal system ,Training to

managers

True/FalseQuestion It is very easy to writegrade

description, as the number of jobsincreases.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion What is the generalprinciple (as




2nd Assessor HR manager

True/FalseQuestion HRD audit is acomprehensive

evaluation of the current HRDstrategies, structures

etc.



Your Answer

Arthur He studied the impact of twodifferent


mills. He studied the impact of twodifferent


mills.

Macduffie He studied 70automobile plants


countries. He studied 70automobile plants


countries.

Huselied He used 2 scales- oneto measure employee

skills and the second to measureemployee

motivation. He used 2 scales- oneto measure

employee skills and the second tomeasure employee

motivation.

Welbourne and Andrews He studiedthe survival

rate of 136 non-financial companies.He studied

the survival rate of 136 non-financialcompanies.

Multiple Choice Multiple AnswerQuestion Name the threephases of

recruitment process:Correct Answer Planning ,Implementing ,

EvaluatingYour Answer Planning , Evaluating, Screening




Multiple Choice Multiple AnswerQuestion Name the twochairman of

Hindustan Lever who both followedthe patteren of

nurturing and handling over tocompetent

successors from within.Correct Answer Vasant , T.ThomasYour Answer Vasant , T. Thomas

Multiple Choice Single AnswerQuestion The concept ofquality control as a

distinct discipline emerged in theUnited States in

the early -Correct Answer 1920'sYour Answer 1920's



TQM concept put it on the map.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion What kind ofGrading must be

brought to the notice of the vice-president of the

Company.Correct Answer Excellent ,PoorYour Answer Excellent , Poor





Multiple Choice Single AnswerQuestion The key to the wholeSSL

programme lies in the identification of-Correct Answer Supervisor'sweaknessesYour Answer Supervisor'sperformance

Multiple Choice Multiple AnswerQuestion What are the areaswhere the


Training roomsYour Answer Canteens , Livingcolony , Training

rooms

Select The BlankQuestion For closuregovernment permission

is required at least ________ daysbefore the

intended closureCorrect Answer 90Your Answer 90


Multiple Choice Single AnswerQuestion After which stagemany good

organisation in India have entered acompetitive

phaseCorrect Answer

LiberalisationYour Answer Globalisation

Multiple Choice Single AnswerQuestion What form ofresource allocation

unit was originally created to imparttraining retain

workes through skill upgradation &prevention of

redundancy due to the technologygap?Correct Answer NationalRenewal FundYour Answer HRD


Question What are the general







, Such individuals start a new business,less for

making money than for creatingproduct that could

be identified as theirs , They wouldlike to remain

expert rather than become generalmanagers

Multiple Choice Multiple AnswerQuestion What are the uses ofthe ' Balanced

Score Card' as a strategic managementsystem?Correct Answer It is used toclarify &

translate vision & strategy , It is usedas a

management tool. , It is used toenhance strategic

feedback and learning curves.Your Answer It is used as amanagement tool. ,

It is used as a integrative frameworktool. , It is

used to enhance strategic feedbackand learning

curves.

Multiple Choice Multiple AnswerQuestion What are aims &objectives of HRA?Correct Answer Increasemanarginal

awarness of human resourcess ,Developing new

meaure of effective manpowerutilzation . , Enabling

a longer time horzon for planning &budgeting .Your Answer Increase manarginalawarness of


effective manpower utilzation . , Toact as a

objective measure for rationalizationprogrammes.




Multiple Choice Single AnswerQuestion In an emergingscenario,

necessitating speed, flexibility, qualityand willing

ability to change, what sort of roledoes human

resource personnel critically need totake on?Correct Answer As strategicbusiness

partnerYour Answer As strategic businesspartner

Select The BlankQuestion ________ leads toconflict between

various departments is a functionalorganisationCorrect Answer The lack ofappreciation

for the constraints of otherdepartmentYour Answer High degree ofautonomy

Multiple Choice Single AnswerQuestion What forms the lastphase of the

360-degree feedback exerciseCorrect Answer IndividualcounsellingYour Answer Leadershipcounselling


Your Answer

Effective leadership Excellentrelationship skills.

The ability to reformulate anapparantly complicated

problem into workable units.

Analytical powerThe ability toreformulate an

apparantly complicated problem intoworkable units.

Excellent analytical skills.

Creative Imagination This requiresvision to

provide alternatives on which futurecan be based.

This requires vision to providealternatives on which

future can be based.

Sense of reality The person will beable to maintain

objective approach to situation inwhich own

personal involvement is considerable.The person

will be able to maintain objectiveapproach to

situation in which own personalinvolvement is

considerable.

Multiple Choice Multiple AnswerQuestion The budget of Feb1997 presented

by Finance minister Mr. P.Chidambaram showed a







Multiple Choice Multiple AnswerQuestion Name the variousOrganisational

effectiveness dimensions.Correct Answer Higherproductivity , Cost

reduction , More profit

Your Answer Higher productivity ,Cost reduction

, More profit

Multiple Choice Single AnswerQuestion What was the keyessential objective

of the changed economic policy at theglobal levelCorrect Answer to integratethe Indian

economy with the world economy,Your Answer to envisage adecontrolled business

environment where free market forceswould be

given more freedom to operate

Multiple Choice Multiple AnswerQuestion Name the datarequired by

Manpower planning from the externalenvironment:Correct Answer Techology ,Govt. Policies &

regulations , Composition of workforceYour Answer Techology , Govt.Policies &

regulations , Composition of workforce










True/FalseQuestion Under point method,common

factors to all the jobs are identified.Correct Answer TrueYour Answer True


faiths among the people is hurdle inthe HRDCorrect Answer ReligiousYour Answer Political


Question Accounting is amanagement science

group, what are the managersperceived as,Correct Answer Decision-makerYour Answer Leadership -maker




Select The BlankQuestion Good relationshipsideally does not

mean a "goodie goodie" relationship,it should be

based on mutual respect & should be________Correct Answer Functional &objectiveYour Answer Constructive

Multiple Choice Multiple AnswerQuestion Leadership is difficultto define but

easy to appreciate. Name some of theleadership

qualities.Correct Answer PersonalIntegrity ,

Technical ability , MotivatorYour Answer Personal Integrity ,Technical ability

, Motivator , Handle personal relations




AnalysisYour Answer Questionniaredistribution





Measurable employee development




monthsYour Answer Two & half to about4 months



________.Correct Answer hierarchyYour Answer systems




collective bargaingCorrect Answer TrueYour Answer True


Your Answer




SANDOZ INDIA LTD.InternalAdvertising is

restored for all vacancies.Vacancy isfilled in

by promoting the employees seniority,merits.

NATIONAL MACHINERYmanufacturers ltd. Vacancy is

filled in by promoting the employeesseniority,

merits. Present employees are alsogood sources of

suggestions for job application.

Major sources of recruitment in publicsector.

Scheduled tribes and scheduled castes& employee

recommendations. Selection isdone on basis

of merit.

Select The BlankQuestion In one organisationthe joke making


went out ________

Correct Answer HorizontallyYour Answer Horizontally





an organisation?Correct Answer Flexi workYour Answer Flexischedule

Select The BlankQuestion The ________management of the

organisation is committed to developthe

competencies of employees on acontinous basisCorrect Answer TopYour Answer Top

Multiple Choice Multiple AnswerQuestion Some problems areinherent in the

performance Appraisal System, theyare -Correct Answer

Discrimination , First

impression , Central tendency

Your Answer Discrimination , Firstimpression ,

Central tendency

Select The BlankQuestion The link betweensense of reality

and ________ is important for proper

understanding of the definition ofsense of realityCorrect Answer imaginationYour Answer imagination


number of systems & subsystems?Correct Answer HRDYour Answer HRM


________ is a perishable commodityCorrect Answer LabourYour Answer Management



Select The Blank

Question In no phase ofbusiness life is

________ as important as in makingpromotion

decesions.Correct Answer IntegrityYour Answer Integrity

True/FalseQuestion HRD audit can alsobe used against

the HRD departmentCorrect Answer TrueYour Answer True

True/FalseQuestion Potential refers to thelikelihood of

the job holder making a futurecontribution to the

employing organisation.Correct Answer TrueYour Answer True








Multiple Choice Multiple AnswerQuestion The traditionalmethods of

performance appraisal lay emphasis onthe ratings

of individual's personality traits suchas -Correct Answer Initiative ,Drive ,

CreativityYour Answer Initiative , Drive ,Creativity ,

Response





Your Answer True

Select The BlankQuestion Generally, trainingneed


SystemYour Answer ManagementAppraisal System




True/FalseQuestion Depending on thecareer path

model of managers, some specialisedtraining inputs

are given at pre-determined times tomake him

more handling the new higherassignmentCorrect Answer TrueYour Answer True

True/False

Question The main focus ofattention today

is the employee.Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Why do mostcompanies want HRD

audit?Correct Answer Change ofLeadership , To

make HR function business-driven ,For growth &

diversificationYour Answer To make HRfunction

business-driven , For growth &diversification ,

Satisfaction with a particularcomponent

Subject:Human Resource

Management

Part:

Chapter:11



1Name the technique which

determines the

relevant worth of a job with respect toother jobs.

Job Analysis

Job Description

Job EvaluationYes

Job Enlargement



2Name the system which is

simple, less

expensive & less time consuming.Factor conparision

Grading

Point

RankingYes



3

What is regarded as thepreventive tool in

case of any differences of opinionsamong the

members of rating committee?Job evaluation

Job description


Job analysis



4If supply of labor is higher

than demand,

which factor would be relatively low?Price

Wage

Yes

Increment

#

Incentive



5Name the person who

suggested the new

concept which takes into accountvarious key factors

that will tell the overall performanceof a job.

Fred Luthas

Elliot JecquesYes

Philip Kotler

Robbins Stephen P.



6Name the technique used by

the point

system and factor comparison systemto list the job.

Non-quantitative

QuantitativeYes

Non-analytical

Analytical


Question ID

QuestionOptionsIs Correct

7Name one of the processes of

job evaluationSelect the methodYes

Ranking system

Point method

Job Enlargement



8Name the method where

common factors to

all the jobs are identified.Factor comparison

Analytical

Non-analytical

PointYes



9On the basis of the relative

work in the

organisation, what is the primarypurpose of job

evaluation?To set wagesYes

To set prices

To set methods

To set programmes



10What is that describes the

duties of the job,

authority relationship, skillsrequirement, conditions

of work etc.Job evaluation

Job programmes

Job enlargement

Job analysisYes


Question IDQuestion

OptionsIs Correct

11Under which system the

process is based on

persona! judgement, and thereforetends to get

influenced by personal biases.Point

RankingYes

Grading

Factor comparision

Multiple choice SingleResponse


12Which kind of inequality to a

great extent

affects industrial relations?Price

Quality

WageYes

Technology



13What is it that job evaluation

requires while

undertaking the programme at allstages in the

organization?Controlling

PlanningYes

Co-ordination

Co-operation



14Name the organized group of

employees

which is directly concerned with jobevaluation.

Multi-union

Trade-unionYes

Workers union

Supervisor's union



15Which is the only weapon of

trade union,

which the union think is taken awayby applying the

Job evaluation System.Collective co-operation







evaluation,

which is the most widely usedmethod?

POINT SYSTEMYes

RANKING SYSTEM

Job grading

Factor comparision system



17Name the factor which when

changes, the

job evaluation system should alsochange.

Consumer

Management

Seller

TechnologyYes

Multiple Choice singleResponse



evaluation,

which is the least method used?Job grading

Factor comparisicn system

Ranking systemYes

Point system



19Grading systems require

which type of

system, because grading of clerical jobmay be quite

different from that of operative job.Single

Double

Triple

MultipleYes



20

In which type of system areyardsticks of

value for each job factor are prepared?Point rating systemYes



Ranking system



21After assigning weight to each

criterion like

skill, knowledge etc., the worth of jobis determined

and converted to which kind ofvalues?

MonetaryYes

Incentive

Quantitative

Qualitative





descriptions do not match well, theevaluators

classify the job using which kind ofjudgment?

Specific

Non-specific

SubjectiveYes

Objective



23Which kind of relationship

does system of a

job-evaluation maintain while ratingfor different

jobs?Variable

EquitableYes

Systematic

Relevant



24Job analysis describes variety

of duties of

the job, they are:Social skills


SkillsYes




25Name the various processes

of job

evaluation:Classify the jobsYes


Gain acceptanceYes

Lose acceptance



26Job factors used under Factor

comparison

method are:Mental effortsYes

Fixed efforts

Physical effortsYes

Skill needed

Yes



27Name the various ways

through which

business firms are being helped bywell designed job

evaluation:Enables Co. to get dataYes

Establishes equal wage ratefor all the jobs,

according to job requirement.Yes

Systematic process andunderstood by all

Establishes different wagerate for all the

jobs, according to job requirement.



28Mention the defects of Simple

ranking

method:Simplicity tends to make

measurement

somewhat crude.Yes

Absence of pre-determinedyardstick leads

to personal biasYes

All the factors affecting thejob are not

consideredYes

Some factors affecting the jobare

considered



29It is said that participants

should have

familarity with the job to be rated,therefore the

degree of familarity has impact onwhich factor:

Accessability

AdaptabilityYes

Decision makingYes




30Name the factors affecting

the designing of

the wage structure area:Labour market conditionYes


Economic condition of thecountry

Yes

Adjustment and operation ofwage structure

Yes



31Job description which are

prepared as part

of the process which can be used forwriting up job

specifications, that can then be usedfor which kind

of purpose?TrainingYes

PromotionYes

Job analysis

Job evaluationYes



32The worth of job is

determined in relation

to other jobs in terms ofResponsibility involvedYes

Efforts requiredYes


Payment requirement



33Under the point method, key

jobs are



factors generally considered are:SkillYes

Job enrichment

EffortsYes

Accountability

Yes

Multiple Ch6ic'e"MultipleResponse


34Ranking system measures

each job in

comparison with other jobs in termsof the relative

importance of the following factors:Supervision & leadershipYes


Co-operation & associationoutside the line

of authority Yes


Yes



35Under the grading system,

name the

separate geades included:Firm

OfficeYes

ClericalYes

ManagerialYes



36Mention the objectives of Job

evaluationTo maintain complete

description of each

occupation in the entire plant

Yes


employees for advancement andtransfer

Yes

To promote infcrrnation forwork

organization, errp'oyees section etc.Yes

To ensure that like wages arepaid to all

qualified employees on unlike work.



37Mention certain weaknesses

under the

grading method:It is difficult to write grade

descriptionYes

It oversimplifies sharpdifferences between

different jobs & different gradesYes

It is considered to be lesssubjective

Yes

It is considered to be toosubjective



38Name the various steps

considered under


Allocation of correct rate toeach key job

Yes

Selection of jobcharacteristics

Yes

Determination to correctrates of key jobs

Yes



39Under the 'Point rating

system' name the

important steps mentioned:Construction of the yardsticksYes

Price survey

Wage surveyYes




40Name the two factors which

lead people to

work:EconomicYes

Organising

MotivationYes

Controlling

True /False


41Job evaluation precedes job

analysisTRUE

Yes

FALSE

True / False


42Employee and supervisor

should be never

involved while finalizing jobdescription

TRUE

FALSEYes

True / Faise


43Ail forms of job evaluation

are designed to

enable management to determine howmuch one job

should be paid as compared to others.TRUEYes

FALSE

True / False


44When several unions exists in

an

organization it becomes easy to applyjob evaluation

system.TRUE

FALSEYes

True / False

Question IDQuestion

OptionsIs Correct

45Point rating system consists

of designing the

wage structure.TRUEYes

FALSE

True / False


46The aim of the mejority of the

systems of

ob evaluation is to establish, on agreedbasis, the

relative values of different jobs in agiven plant.

TRUEYes

FALSE

true / False


47A corollary of this Job

evaluation principal

is that for equal work there should beunequal wage

rates.TRUE

FALSEYes

True / False


48Ranking system usually

measures each job

in comparison with other jobs in termof relative

importance of experience &education.

TRUEYes

FALSE

True /False


49It is very easy to write grade

description,

as the number of jobs increases.TRUE

FALSEYes

True / False




description do not match well, theevaluators

classify the job using their subjectivejudgment.

TRUEYes

FALSE

True / False

j


51Under point method,

common factors to all

the jobs are identified.TRUEYes

FALSE

True /False


52The job falling under the

same grade get

different wage scale.TRUE

FALSEYes

True /False


53Factor comparison system

consists of

selection of key jobs.TRUEYes

FALSE


54The data obtained through

job analysis are

recorded on what is known as jobanalysis sheet.

TRUE

Yes

FALSE

True/ False


55Trade union is a group of two

people who

come to strengthen their bargainingposition.

TRUE

FALSEYes

True / False


56The benefit of job evaluation

is that it lays

down the foundation for a rationalwage structure

TRUEYes

FALSE

Select a Blank


If standard of livinq is,

it calls for higher wage

57

HighYes

low

medium

below

Select a Blank




SupervisorYes

General Manager

Personnel Manager

Select a Blank


In the case ofthere

is one

59yardstick consisting of job

classes.Job Ranking

Job analysis

Job Evaluation

Job GradingYes

Select a Blank


All should be paid

within limits

60which is given by the

standards set through

a wage structure.

Increment

Gratuity

WagesYes

Incentive

Select a Blank


61The ranking system is also

known as system.Non-quantitativeYes

Quantitative

Qualitative

Non-qualitative

Select a Blank


62It is said that rate the job, and

not theWage

ManYes

Salary

Personnel

Select a Blank



63determine their position in a

job hierarchy.Job evaluationYes

Job system

Job analysis

Job description

Select a Blank


On the basis of job elementsand

organizational demand an appropriateof job

evaluation


type

methodYes

course

Select a Blank



65basis of job information

derived from job

analysis.Description

Equipment

Experiences

GradesYes

Select a Blank


66Factor comparison method is

regarded as

methodSimple

ComplexYes

Appreciable

Less expensive

Select a Blank

Question ID


While evaluating

jobs,

67Where nature of work is

difficult to be

expressed in quantifiable numbers.Workers

Supervisors

manegerialYes

Dersonnel

Select a Blank


Under methodjobs

are

68arranged from highest to

lowest, in order

of their value to the organization.Point

Grading

Actor comparison

RankingYes

Select a Blank


69The job evaluation

programme once installed

must be continued on a basis.Monthly

Voluntary

PermanentYes

Periodical

Match


70Definition of Job Evaluation:It is the process of analysis

and assessment

of jobs to ascertain reliability, theirrelatively

worth using the assessment as a basisfor a

balanced wage structure.Yes


To determine a rate of pay foreach job

which is fair and equitable withrelation to other

jobs in the industry.Yes

Principles of Job Evaluation:Allows employees to discuss

to discuss jobratings

Yes

Process of Job Evaluation:The basic procedure is to

compare content

of jobs in relation to one author, interms of some

elements like skills, efforts etc.Yes

The basic procedure is that, itshould be

written very carefully as it can be usedas an

evidence while handling somegrievances.

The job analyst shouldhimself observe the

actual work done by the employee.

Match


71JOB RANKINGIn this case, the method is

very simple and

not expensive.Yes

JOB GRADINGIn this case, there is one

yardstick

consisting of job classes.Yes

FACTOR COMPARISONSYSTEM

In this case the job factos arecompared

rather than the whole job.Yes

POINT RATING SYSTEMIn this case, it is widely used

in job

evaluation and also designs wagestructure.

Yes

In this case, this is the firstapproach

which breaks down jobs into severalcharacteristics.

This new concept is suggestedby Elliott

Jecques.

Match


72Non-quantitative job

evaluation category.Simple ranking and grading

are placed

under such category.Yes

Quantitative job evaluationPoint system and factor

comparison methods

are placed under such category.Yes

The beneficiaries to businessfirms by job

evaluation

It enables Cos. to get data inlocal wage

surveys to establish job classification.Yes

Job analysisIt is one of the job evaluation

processes,

which finds out relevant facts.Yes

It is considered to be complexto cos. as it

is not understood by all.

Simple ranking and pointsystem are placed


Match


73Job Factors enumerated as :Effort, responsibility, skill,

working

conditionsYes

Wage survey :It places all evaluated jobs

according to

point in terms of money.Yes

Designing wage structure :Similar jobs are grouped and

treated as a

job class.Yes


It takes into account thevarious key

factors that will tell the overallperformance of a

job.Yes

Effort, grading, skill, workingconditions.

Effort, point, skill, workingconditions.

HRM_2 - SenthilTrue/FalseQuestion The data obtainedthrough job


analysis sheet.Correct Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion Which kind ofliterature identifies a

number of systems & subsystems?Correct Answer HRDYour Answer HRDSelect The BlankQuestion A fee marketeconomy demands a



ill-equipped tocope withCorrect Answer quickdisposal of litigationYour Answer a set of social securitylegislationMultiple Choice Multiple AnswerQuestion Essentials of effectiveQC's :-Correct Answer Promptapproval , Regular


communication , UnconditionalsupportMultiple Choice Multiple AnswerQuestion It is said that versalitywill be the



MotivationYour Answer Technology ,Leadership , MotivationTrue/FalseQuestion The job falling underthe same

grade get different wage scale.Correct Answer FalseYour Answer TrueSelect The BlankQuestion Under Voluntaryretirement scheme



upto ________Correct Answer Rs. 5 lakhYour Answer Rs. 5 lakhMultiple Choice Multiple AnswerQuestion Some Questions thatevery





Your Answer How well are HRpractices linked to



systems internally sound consistent &relevantTrue/FalseQuestion If the assessee istransferred after


appraisal as at 31st Aug.Correct Answer FalseYour Answer TrueMultiple Choice Single AnswerQuestion What is theprogramme of allowing




an organisation?Correct Answer Flexi workYour Answer FlexitimeTrue/FalseQuestion Through consumersparticipation in







atmosphere , Setting goalsTrue/FalseQuestion Monitoring andFollow-up follows

the distribution of Questionnaires toall assessors.Correct Answer TrueYour Answer TrueSelect The BlankQuestion In a re-engineeringprogramme,


the concerned employee.Correct Answer job profileYour Answer job profileMultiple Choice Single AnswerQuestion Under the pre-Interview

preparation it is useful to note the keypointsCorrect Answer PaperYour Answer PaperMultiple Choice Single AnswerQuestion Which systememphasis a lot on the

need to motivate people

Correct Answer HumanResourse

DevelopmentYour Answer Human ResourseDevelopmentSelect The BlankQuestion The whole process ofconducting a



monthsYour Answer One & half to about3 monthsSelect The BlankQuestion ________ is theexample of the

balanced score card applications insome companies.Correct Answer AT & TYour Answer AT & TSelect The BlankQuestion A strong ________can have a


organisation.Correct Answer CultureYour Answer VisionMultiple Choice Multiple AnswerQuestion Within theestablishment stage of


important occasions for a youngemployee?

Correct Answer The firstpromotion ,




appraisalSelect The BlankQuestion ________ is knownnot to hold

overly one-sided views.Correct Answer JudgementYour Answer JudgementSelect The BlankQuestion ________ phaseinvolves generating


share his perceptions, feeling etc.Correct Answer RapportbuildingYour Answer Rapport buildingMatch The FollowingQuestion Correct Answer

Your Answer



Politics



benefits








is to focus onCorrect Answer Value-addingHRDYour Answer Value-function HRDSelect The BlankQuestion The ________provide resources to



FundYour Answer National RenewalGrant FundMultiple Choice Single Answer

Question Traditionally, humanresources has

been perceived as,Correct Answer BureacraticYour Answer Lazziz-faireMultiple Choice Multiple AnswerQuestion How can thelimitations/ misgivings










misunderstandingsSelect The BlankQuestion Federation & unionat all levels are

managed on the lines of managementof ________

Correct Answer A politicalbodyYour Answer A social organisationMultiple Choice Single AnswerQuestion HR managers togurantee their

viability need to think themselves as -Correct Answer StrategicpartnersYour Answer Strategic partnersMultiple Choice Multiple AnswerQuestion What are the general










avoidable irritantsMultiple Choice Single Answer

Question Which practices areservice related


OrganisationalYour Answer OrganisationalTrue/FalseQuestion Organizations gearmost of their


past.Correct Answer FalseYour Answer FalseMultiple Choice Multiple AnswerQuestion Name the threeperformance



Action PlanningSelect The BlankQuestion In the interviewmethod of





growth

Your Answer Development needsfor growthTrue/FalseQuestion HRD should beseries of adhoc

decisions and practices.Correct Answer FalseYour Answer FalseTrue/FalseQuestion Increased acceptanceof feedback




their contribution.Correct Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion In the stage of careerdevelopment



training should include a -Correct Answer "Swim orSink approach"Your Answer Job rotationMultiple Choice Multiple AnswerQuestion In an interviewMethod of Training


to outline?

Correct Answer Inputsexpected from the






such weaknesses.Multiple Choice Single AnswerQuestion Accounting is amanagement science

group, what are the managersperceived as,Correct Answer Decision-makerYour Answer Decision-makerMatch The FollowingQuestion Correct Answer

Your Answer




Life long mission












HR professionals to employeepopulation.Multiple Choice Multiple AnswerQuestion Under HRD, namethe factors that



organisation , ParticipativemanagementTrue/FalseQuestion The reviewer has theprime role of

recording major appraisal details.Correct Answer FalseYour Answer FalseTrue/FalseQuestion Trade union is agroup of two


position.Correct Answer FalseYour Answer TrueMultiple Choice Multiple AnswerQuestion Member ship of thenation wide




ConsumerYour Answer employessorganisations ,


Consumer






viewsMultiple Choice Single AnswerQuestion What is it that Moon-lighting by





Multiple Choice Multiple AnswerQuestion Name the various HRDoutcomes

variables :Correct Answer Better developedroles , Better

utilisation of human resources , Better

organisational healthYour Answer Better organisationalhealth ,

Better developed roles , Betterutilisation of human

resources




Multiple Choice Multiple AnswerQuestion What are the needs forQuality Audit?Correct Answer It provides abenchmarkas to

the performance of the quality system., It

constitutes a permanent record of theprogress in

achieving the goals of quality. , Itfacilitates and

encourages supplier qualitycertificationsystems.Your Answer It provides abenchmarkas to the

performance of the quality system. , Itacts as an

appraisal system to gauge theperformance of the

TQM processes. , It constitutes apermanent record

of the progress in achieving the goalsof quality. ,

It facilitates and encourages supplierquality



among the people is hurdle in theHRDCorrect Answer ReligiousYour Answer Social


of decisions fom the WorkingCommittee flows to -Correct Answer President /Secretary of Branch

UnionYour Answer President / Secretaryof Branch

Union

Multiple Choice Multiple AnswerQuestion Performance Appraisaldirectly affects

the interpersonal relations which arereally delicate

and difficult to maintain, because ofheterogenity in

the nature of human beings. It isnecessary to

follow certain principles like:

Correct Answer Appraise on thebasis of

representative information , Appraiseon the basis

of sufficient information , Appraise onthe basis of

relevant informationYour Answer Appraise on the basisof sufficient

information , Appraise on the basis ofrelevant

information

Multiple Choice Multiple AnswerQuestion Training programmesconducted by

dividing the total group of participantsinto teams

who are assigned to complete the taskwithin a time

limit are called -Correct Answer SSL Technology ,Grid SeminarsYour Answer Game Seminars

Select The BlankQuestion For closure , everyworker is to be

compensated with ________ averagepay for every

year of service completedCorrect Answer 15 daysYour Answer 30 days


Question Under the 'Point ratingsystem' name

the important steps mentioned:Correct Answer Construction ofthe yardsticks ,

Wage survey , Designing wagestructure.Your Answer Wage survey



overcome obstacles to achieving goals.Correct Answer EmployeeempowermentYour Answer Job enhancement


Intermediate 1 year to 5 years 1 yearto 5 years

Long range Beyond 5 years Beyond 6years


Beyond 8 years

Immediate Within 1 year Within 1year

Multiple Choice Single AnswerQuestion While Trade Unionshave their own

approach to the problem; what is therole played by

management in fostering a closeunderstanding

between each other?Correct Answer It's own approachto problem

solving techniqueYour Answer To act as a liaisonbetween the

problem & union

Select The BlankQuestion At Hewlett Packard, aspart of their

BPR programme, the________directs resources

from applicants to a centralisedemployment

response centre.Correct Answer EMSYour Answer GRPS

Multiple Choice Single AnswerQuestion When was the act ofabsorbing &

incorporating the best contemporarypractices

relevant to the companies needs & bywhom?Correct Answer Xerox (mid 70's)Your Answer Xerox (mid 70's)



share his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport building

True/FalseQuestion In the Grid Seminars,stress is laid on

teaching.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion After the assets andliabilities of each

individual is identified, what should bedone; some

thumb-rules areCorrect Answer Make out a timebound plan to

workon your liabilities , Choose firstthe liability

which is hindering your growth themost , Build

your career on your assetsYour Answer Make out a timebound plan to

workon your liabilities , Build yourcareer on your

assets , Make an attempt to transformyour

liabilities into your assets


Question Name the situationwhere a person

takes the necessary steps at the rightmoment of

timeCorrect Answer ActionYour Answer Debate

Multiple Choice Single AnswerQuestion The TQM philosophywas evolved or

theorised by -Correct Answer DemmingYour Answer Juran

Multiple Choice Single AnswerQuestion Which pay is one of themost crucial

pay given to the employee & alsoshown in the pay

structure.Correct Answer PerformanceYour Answer Performance

True/FalseQuestion Giving a business groupexposure when

the boss goes on long leave, or longtraining etc is

a good mechanism of career planningCorrect Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Name the various HRDvalues like :Correct Answer Openness , Trust ,Autonomy

Your Answer Openness , Aims ,Trust ,

Autonomy

Multiple Choice Multiple AnswerQuestion Name the three aspectsof manpower

planning:Correct Answer Who should plan?, Planning for

whom , Timing for plamYour Answer Why should we plan?, Who should

plan? , Planning for whom

True/FalseQuestion Long range planning arebeyond eight

yearsCorrect Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion The Main contributionof HRD audit is

to focus onCorrect Answer Value-addingHRDYour Answer Value-function HRD

Multiple Choice Single AnswerQuestion What is the essentiallythe most

important principle of any HumanResource

Development Activity?Correct Answer Self development.Your Answer Self development.

Select The BlankQuestion For closure , if there isno response (

from government ) within ________permission is

deemed to have been grantedCorrect Answer 60Your Answer 45

True/FalseQuestion Under point method,common factors

to all the jobs are identified.Correct Answer TrueYour Answer True




economic policy, they areCorrect Answer Inadequateinstitutional reform

, the speed and sequence of reformmeasures ,

Inadequacies in the communication &political

management of there measuresYour Answer Inadequateinstitutional reform ,

the speed and sequence of reformmeasures , lack

of directional support

True/FalseQuestion In the orientation phase,all

participants are to submit a list ofappraisers by

whom they would like to be assessed.Correct Answer TrueYour Answer False

Select The BlankQuestion Generally, training needidentification

forms a part of ________.Correct Answer ManagementAppraisal SystemYour Answer Training Committee

Select The BlankQuestion The link between senseof reality and

________ is important for properunderstanding of

the definition of sense of realityCorrect Answer imaginationYour Answer vision


need to motivate peopleCorrect Answer Human ResourseDevelopmentYour Answer Human PersonnelDepartment

Multiple Choice Multiple AnswerQuestion HRD process variableinclude -

Correct Answer Role clarity ,Work planning ,

Better communicationYour Answer Role clarity , Workplanning

True/FalseQuestion Under the balanced scorecard

approach the expectation of threeshareholdersCorrect Answer TrueYour Answer False



each employee.Correct Answer TrueYour Answer False

Multiple Choice Multiple AnswerQuestion Name the first threephases that make

up the process of the feedbackexercise -Correct Answer Participantsorientation ,




Job analysis It is one of the jobevaluation process

which finds out relevant facts. It isconsidered to be

complex to cos. as it is not understoodby all.



category. Point system and factorcomparison


Quantitative job evaluation Pointsystem and factor

comparison methods are placed undersuch

category. It is one of the jobevaluation process

which finds out relevant facts.



establish job classification. It enablesCos. to get

data in local wage surveys to establishjob

classification.

True/FalseQuestion As per the HumanDevelopment Balance


in abolute povertyCorrect Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion The budget of Feb 1997presented by

Finance minister Mr. P. Chidambaramshowed a







Select The BlankQuestion Ulrich (1994) says:Theidea of utilising

human resource as aa strategicbusiness partner is

still at a level of ________ rather thanreality.

Correct Answer RhetoricYour Answer infancy

Select The BlankQuestion ________ are issued tothe employees

to be a shareholders in the company.Correct Answer ESOPYour Answer ESOP

True/FalseQuestion Majority of the disputesin industries

are related to the problem of wages,salaries &

benefitsCorrect Answer TrueYour Answer True

Select The BlankQuestion Where the firm pats theproposed

changes into practice is called________ stage.Correct Answer ImplementationYour Answer Implementation

Select The BlankQuestion Expenses incurred by afirm on

recruitment , training & devlopmentof employees

are treated as ________Correct Answer Current costsYour Answer Over head costs

Multiple Choice Single AnswerQuestion Name the type of skillwhere the

manager generally delegates and getsthings done

through others.Correct Answer Leadership skillsYour Answer Leadership skills





Multiple Choice Multiple AnswerQuestion What are the main issues stressed out

throughout the workshop?Correct Answer Openness to feedback , Developmental attitude

Your Answer Openness to feedback , Developmental attitude, Organisational attitude

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled

Indian subsidies reveals that in order to cleen itsfiscal dificult ina few year, India needs to outdown about 50% of subsidies in ________goods since it yields only 10% returns



True/FalseQuestion A leader who lacks the other basic qualities can

lead others in the wrong direction.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Western and Third World Studies of

organisational excellence indicate major keys toorganisational excellence , those are -

Correct Answer Mission , Goals , Policies

Your Answer Mission , Goals , Policies , Rewards

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to

motivate peopleCorrect Answer Human Resourse Development


Select The BlankQuestion For the period of the lay off up to a maximum of

________ workmen will be paid compensationequal to half their basic pay & D.A.

Correct Answer 45 days

Your Answer 90 days

True/FalseQuestion Potential refers to the likelihood of the job holder

making a future contribution to the employingorganisation.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among

the people is hurdle in the HRDCorrect Answer Religious


Select The BlankQuestion ________ is a difficult exercise, therefore it

should be done with care.Correct Answer Potential appraisal

Your Answer Performance appraisal

Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S

policy of premier) of Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd

Assessor- superior of the 1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor

HR manager

Select The BlankQuestion The process of analysing jobs from which job

descriptions are developed are called________.

Correct Answer Job Analysis

Your Answer Job Evaluation

True/FalseQuestion Objective of performance appraisal system is to

identify the developmental needs of eachemployee.

Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Under the workshop methodology, a series of

diagnostic exercises through question are taken,theses are:

Correct Answer How would you critically evaluate the jobrotation in your company? , What are the threegood things in your performance appraisalsystems? , What are the strengths &weaknesses of your training policies & practice?

Your Answer What are the five bad things in yourperformance appraisal systems? , How wouldyou critically evaluate the job rotation in yourcompany? , What are the three good things inyour performance appraisal systems? , Whatare the strengths & weaknesses of your trainingpolicies & practice?

Select The BlankQuestion For closure government permission is required

at least ________ days before the intendedclosure

Correct Answer 90

Your Answer 45

Multiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions

of successful organisations, name one of them.Correct Answer Employment security


Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In

order to improveCorrect Answer to their social status , their economic status ,

their psychological statusYour Answer to their social status , their economic status ,

their psychological status

Multiple Choice Single AnswerQuestion What is it that can be defined as a written record

of the duties, responsibilities and conditions ofjob.

Correct Answer Job discription


Multiple Choice Single AnswerQuestion Name one of the components systems of HRD :

Correct Answer Career system

Your Answer Organisation system

True/FalseQuestion It is very easy to write grade description, as the

number of jobs increases.Correct Answer False

Your Answer True


Continued selfdevelopment

A leadership quality A leadership quality

"Working on yourliabilities"

Life long mission Offsetting Plateauingeffect

Assignment to someimportant task forceor committee

Offsetting Plateauingeffect

OfficiatingAssignment

Need-opportunity Crucial role played Crucial role played by

Alignment by HRD HRD

Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the

notice of the vice-president of the Company.Correct Answer Excellent , Poor


Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic

framework for HRDCorrect Answer Realistic employee development , Measurable

employee development , Well costed employeedevelopment

Your Answer Realistic employee development , Measurableemployee development

Multiple Choice Single AnswerQuestion Name one of the components / elements of the

flow of decisions in the Management quadrant :Correct Answer Sound Industrial relations

Your Answer Collective bargaining

Select The BlankQuestion At Hewlett Packard, as part of their BPR

programme, the ________directs resourcesfrom applicants to a centralised employmentresponse centre.

Correct Answer EMS

Your Answer GRPS

Multiple Choice Multiple AnswerQuestion What are the key components of a Business

Process Re-engineering Programme?Correct Answer Customer Satisfaction , Service delivery ,

Product developmentYour Answer Benchmarking , Customer Satisfaction , Product

development

True/FalseQuestion Transfer of technology does not mean merely

shifting technology from one plance to anotherCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion What are judgments of characteristics, traits of

employees & impact of these characteristics &traits on their performance.

Correct Answer Appraisals

Your Answer Appraisals

Multiple Choice Multiple AnswerQuestion What are the elements of a quality control

system?Correct Answer A means of measurement of accomplishment ,

A means of standard. , A comparision of actualresults with the standard.

Your Answer A means of measurement of accomplishment ,A means of standard. , A comparision of actualresults with the standard. , A means ofcontinous improvement.

True/FalseQuestion The human resource department should move

out from routine transactional activities and letIT take care of their activities.

Correct Answer True

Your Answer True

Select The BlankQuestion For closure , if there is no response ( from

government ) within ________ permission isdeemed to have been granted

Correct Answer 60

Your Answer 60

Select The Blank

Question ________ means providing the employee withnecessary tools & authority to overcomeobstacles to achieving goals.

Correct Answer Employee empowerment


Select The BlankQuestion ________ of more than 1500 managers in Dr.

Odiorne's study were found to be in the WorkHorse category

Correct Answer 0.79

Your Answer 0.79

True/FalseQuestion In the orientation phase, all participants are to

submit a list of appraisers by whom they wouldlike to be assessed.

Correct Answer True

Your Answer False

True/FalseQuestion The final step in manpower planning is to

ensure that the supply will match the demand infuture.


Your Answer True

Multiple Choice Multiple AnswerQuestion Name the various steps considered under

Factor comparision system:Correct Answer Allocation of correct rate to each key job ,

Selection of job characteristics , Determinationof correct rates of key jobs

Your Answer Allocation of correct rate to each key job ,Selection of job characteristics , Determinationof correct rates of key jobs

True/False

Question The process of 360 Degree appraisal is brokeninto two stages - planning, implementation.


Your Answer True

Select The BlankQuestion Analysis of ________ data can give a lot of

insights into the HRD assets and liabilities of thecompany

Correct Answer Secondary

Your Answer Qualitative

Multiple Choice Single AnswerQuestion Name one of the steps to design a performance

appraisal plan.Correct Answer Establish performance standards

Your Answer Establish potential standards

Multiple Choice Multiple AnswerQuestion What are the key characteristics / features of a

Human Resource Audit.Correct Answer Employee competency check list , Evaluation by

HR department in conjunction with internalcustomers. , To find the competency gap

Your Answer Employee competency check list , Evaluation byHR department in conjunction with internalcustomers. , To find the competency gap

Multiple Choice Single AnswerQuestion Name one of the components / elements of the

flow of decisions in the employees organisationas a bid to increase union member loyalty :

Correct Answer Providing wrong information about management





Multiple Choice Single AnswerQuestion Which systems are more scientific in the

organisations, as each individual will have anindividual score card.

Correct Answer Appraisal

Your Answer New point

Multiple Choice Multiple AnswerQuestion According to Gurucharan Das what should

Indian companies focus its effort to emergewinners in the light of the liberalization &globalization?

Correct Answer Be able to capitalize on global trade , Not ignorequality , Product development

Your Answer Diversity rather than focus on a single area ofcompetence , Be able to capitalize on globaltrade , Product development

True/FalseQuestion Human resource Audit is full-fledged

methodology to bring about a change.Correct Answer False

Your Answer True

Select The BlankQuestion HRD means competence building, commitment

building, and ________ building.Correct Answer culture

Your Answer system

Multiple Choice Multiple AnswerQuestion How does the people in the organisation take

feedback seriously and try to benefit from thesame?

Correct Answer The candidate is desirous to be better , Thecandidate has an attitude for healthycompetition , The candidate is desirous of

knowing himself through the eyes of others.

Your Answer The candidate is desirous to be better , Thecandidate has an attitude for healthycompetition , The candidate is desirous ofknowing himself through the eyes of others. ,The candidate analyzes the data.



Your Answer False

Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to

opposition by a few?Correct Answer trade union leader may feel thire influence decelerated among trade

union members , member may view thire movement weakend with theinfluence of management , due to misunderstandings cropping upamong leader & members

Your Answer trade union leader may feel thire influence decelerated among tradeunion members , member may view thire movement weakend with theinfluence of management , due to misunderstandings cropping upamong leader & members


Limitation of manpowerplanning.

Inaccuracy. Inaccuracy.

Manpower planningmethod.

Long range estimates ofvacancies.





Name the three types offorecast

Economic, employeemarket, co's sales expansionforecasts.

Economic, employee market,co's sales expansionforecasts.

Multiple Choice Multiple AnswerQuestion Name the data required by Manpower planning from the external

environment:Correct Answer Techology , Govt. Policies & regulations , Composition of work force

Your Answer Techology , Govt. Policies & regulations , Composition of work force

True/FalseQuestion A major beneficiary of liberalization and consequently competition not

been the consumer ….. But the inustryCorrect Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Under orientation programmes, some very important issues discussed

and clarified are :Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are

going to provide feedback?Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are

going to provide feedback?


Correct Answer It is difficult to write grade description , It oversimplifies sharpdifferences between different jobs & different grades , It is consideredto be less subjective

Your Answer It is difficult to write grade description , It oversimplifies sharpdifferences between different jobs & different grades , It is consideredto be less subjective




True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no.

of managers work with wide range of other people, it becomes difficultfor a single manager to accurately assess their contribution.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not

bear fruit, such type of efforts & the consequent results may be calledas -

Correct Answer Blue Moon lighting



were out of promary school in 1995

Correct Answer True

Your Answer True

Select The BlankQuestion ________ are the visible amounts given for fertilizers export

promotion, etc.Correct Answer Explicit subsidies


True/FalseQuestion Employees at present need more freedom & autonomy in doing the

workCorrect Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are

some other useful tools to bring about continuousimprovement in anorganisation.

Correct Answer Human Resource Audit , Human Resource Accounting , UrgencyMotivation

Your Answer Human Resource Audit , Human Resource Accounting , UrgencyMotivation




Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented with foreign

assignment in the career path model. What are the benefits of this formof assignment?

Correct Answer The individual is tested in an alien environment , He is trained to seethe business in a globle context , Lack of opportunity in our countrydosen't come in the way of career progression

Your Answer The individual is tested in an alien environment , He is trained to seethe business in a globle context , Lack of opportunity in our country

dosen't come in the way of career progression

Multiple Choice Single AnswerQuestion There are several ways in which human resource management can

strengthen relationships to accomplish organisational goals. What wasone of the findings from the survey of 1996 from some IndianExperiences?

Correct Answer An increasing number of human resources professionals have beenincluded in the top management.

Your Answer An increasing number of human resources professionals have beenincluded in the top management.






Your Answer Multilpe unions , Category wise unions , Intra & inter union rivalry

Multiple Choice Single AnswerQuestion The Finance Minister also expressed the government's intention to

eventually raise total resource allocation for education to how muchpercent of the GDP in a phased manner?

Correct Answer 0.05

Your Answer 0.05

Select The BlankQuestion Business re-engineering often shift the power base, changing the

'command - and - control' approach to ________.Correct Answer 'Mobilised -and - enable'




Your Answer Supervisor

True/FalseQuestion Representatives of the consumers association besides the

representatives of employees & employers have to participate in themeeting of collective bargaing

Correct Answer True

Your Answer True


Correct Answer Disrtub the smooth functioning & growth of organisations , affectindustrial peace , affect effective management of personnel

Your Answer Disrtub the smooth functioning & growth of organisations , affectindustrial peace , affect effective management of personnel




Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the

evidence is sufficiently complete is that of the -Correct Answer Reviewer







Your Answer imagination

Multiple Choice Multiple AnswerQuestion What are the limitations of HRD Audits?

Correct Answer Becoming more of a political game than a genuine effort forimprovement. , Failures of implementations , Does not give evaluationof indiveduals but focuses on unit & systems

Your Answer Becoming more of a political game than a genuine effort forimprovement. , Failures of implementations , Does not give evaluationof indiveduals but focuses on unit & systems

Select The BlankQuestion The problem and challenges of continous improvement can be

effectively tackled by taking advantage of ________.Correct Answer Synergy of teams


Select The BlankQuestion Union leaders at different levels & at federatoins are elected on

________Correct Answer democratic principle


Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable

commodityCorrect Answer Labour

Your Answer Labour

Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship,

skills requirement, conditions of work etc.Correct Answer Job analysis

Your Answer Job analysis

True/FalseQuestion The individual with a deep speed insight will not go quickly to the least

of a problem.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with

the human resources planCorrect Answer Recruitment






consultancy & further will also supply human resources for executingtheir projects.



Multiple Choice Single AnswerQuestion Upto late seventies, how many organisations were with HRD

department?Correct Answer Twelve

Your Answer Nine

Multiple Choice Single AnswerQuestion A programme that allows flexible entering & learning (the

organisation) times for the employees is known as -Correct Answer Flexitime


True/FalseQuestion Transfer of technology does not mean merely shifting technology from

one plance to anotherCorrect Answer True

Your Answer True

Select The Blank

Question Section ________ of the Industrial Disputes Act 1947 , states that anemployer should only retrench employees who have been mostrecently hired.

Correct Answer 25-G

Your Answer 25-G

True/FalseQuestion HRD audit is a comprehensive evaluation of the current HRD

strategies, structures etc.Correct Answer True

Your Answer True


Correct Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformancewith desired standards.

Your Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformancewith desired standards.




Your Answer quick disposal of litigation

Select The BlankQuestion ________ are first established on the basis of job information derived

from job ananysis.Correct Answer Grades

Your Answer Grades


Reforms to be an integratedprocess

peacemeal measures do notachieve deliveries in termsof poverty

peacemeal measures do notachieve deliveries in terms ofpoverty

Indian subsidies P. Chidambaram P. ChidambaramIndia's backwardness inhuman development

Primary reasons whyeconomic growth has noimpact on the level of theordinary people

Primary reasons whyeconomic growth has noimpact on the level of theordinary people

Child labour poor quality of primary &secondary education

poor quality of primary &secondary education

1


Question

Which systems are more scientific in the organisations, as each individual will have an individual scorecard.

Correct Answer

Appraisal

Your Answer

Appraisal

True/False

Question

Majority of the disputes in industries are related to the problem of wages, salaries & benefits

Correct Answer

True

Your Answer

True


Question

What is Business Process Re-engineering?

Correct Answer

The ability of an organisation to step back & rethink the way it does business , Focus on all form businesscomponents: strategy, business process, people and technology. , Encouraging enterprenewal adaptationon capabilities with stress on innovative skills & collaborative decision-making

Your Answer

The ability of an organisation to step back & rethink the way it does business , Focus on all form businesscomponents: strategy, business process, people and technology.

True/False

2

Question

Organisations presently are taking measures to satisfy the workers through various methods including theschemes of worker & participation in management

Correct Answer

True

Your Answer

True


Question

In an organisation initiating career planning what modality would essentially form the basis for palcement,transfer and rotation?

Correct Answer

Career path model

Your Answer

Career path model

Select The Blank

Question

Section ________ of the Industrial Disputes Act 1947 , states that an employer should only retrenchemployees who have been most recently hired.

Correct Answer

25-G

Your Answer

25-G


3

Question

Within the establishment stage of the career development cycle, what are very important occasions for ayoung employee?

Correct Answer


Your Answer


True/False

Question

Performance development plan is set for the employee by his immediate boss.

Correct Answer

True

Your Answer

True


Question

Name the recruitment process which is said to be a costly affair

Correct Answer

External

Your Answer

External

4


Question

What does a Supervisory Skill Level Survey entaial?

Correct Answer


Your Answer



Question

Name the three performance counselling phase.-

Correct Answer

Action Planning , Rapport building , Exploration

Your Answer

Rapport building , Exploration , Action Planning

True/False

Question

The Asian Institute of Management have introduced a unique course called "Managerial Walkabout". Theidea of the course came from Prof. M. Gibbons of Simon Fraser University, British Columbia.

Correct Answer

5

True

Your Answer

False

Select The Blank

Question

The ________ provide resources to approved employment schemes in the organised & marginised sectors

Correct Answer


Your Answer



Question

What are the objectives of inspection?

Correct Answer


Your Answer



6

Question

What includes in Salary Survey ?

Correct Answer

Inflation indicators , Salary budget averages , Average salaries

Your Answer

Average Compensation , Inflation indicators , Average salaries


Question

What are the published literature of the company which help in assessing the strengths and weakness ofHRD

Correct Answer

Manual reports , Marked Handouts , Personal Manual

Your Answer

Newspaper , Manual reports , Marked Handouts


Question

In an employees organisation the flow of decisions from the President / Secretary & Craft / Unit level Unionflow to -

Correct Answer


Your Answer

7


Select The Blank

Question

In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up bymore than ________

Correct Answer

0.5

Your Answer

0.59


Question

According to Gurucharan Das what should Indian companies focus its effort to emerge winners in the lightof the liberalization & globalization?

Correct Answer

Be able to capitalize on global trade , Not ignore quality , Product development

Your Answer

Diversity rather than focus on a single area of competence , Be able to capitalize on global trade , Notignore quality

True/False

Question

8

Through consumers participation in management, consumer will lose their rights through served technique

Correct Answer

False

Your Answer

False

True/False

Question

Organizations gear most of their management succession activities to the immediate past.

Correct Answer

False

Your Answer

True

Select The Blank

Question

Large recruitment ________ problematic and vice-versa.

Correct Answer

Less

Your Answer

More

9

Select The Blank

Question

Union leaders at different levels & at federatoins are elected on ________

Correct Answer


Your Answer



Question

When one's financial & social position is almost entirely determined by the second occupation, the extent ofsecond jobbing may be known as :

Correct Answer

Full Moon Lighting

Your Answer

Quarter Moon lighting

Match The Following

Question

Correct Answer

Your Answer

10

Feedback



Rapport building



Exploration



Action Planning



Select The Blank

11

Question

For closure government permission is required at least ________ days before the intended closure

Correct Answer

90

Your Answer

90


Question

Women employees presently restrict / limit their career to selected jobs & organisations. But, they will soonbe ready to take up all types of jobs in different types of organisations. This phenomenon is known as -

Correct Answer

Dual career group

Your Answer

Boundrylessness career group

True/False

Question

Employees feel frustrated due to low specialisation in the work

Correct Answer

True

Your Answer

True

12

True/False

Question

HRD audit can also be used against the HRD department

Correct Answer

True

Your Answer

True

True/False

Question

Under point method, common factors to all the jobs are identified.

Correct Answer

True

Your Answer

True


Question

What are the casues for unsound functioning of Indian Tarde unions?

Correct Answer

13

Multilpe unions , Category wise unions , Intra & inter union rivalry

Your Answer

Multilpe unions , Intra & inter union rivalry , Over membership


Question

Performance Appraisal directly affects the interpersonal relations which are really delicate and difficult to

maintain, because of heterogenity in the nature of human beings. It is necessary to follow certain principleslike:

Correct Answer

Appraise on the basis of representative information , Appraise on the basis of sufficient information ,Appraise on the basis of relevant information

Your Answer

Appraise on the basis of sufficient information , Appraise on the basis of relevant information

Select The Blank

Question

In no phase of business life is ________ as important as in making promotion decesions.

Correct Answer

Integrity

Your Answer

Growth

14

Select The Blank

Question

The job evaluation programme once installed must be continued on a ________ basis.

Correct Answer

permanent

Your Answer

permanent


Question

360 - Degree Appraisal is to get a broad assessment of an individual from different sources, followingfactors need to be watched at this stage -

Correct Answer


Your Answer


Select The Blank

Question

________ is the pay which the employee gets based on his performance in the company as per his set roleand responsibilities.

Correct Answer

Merit Pay

15

Your Answer

Compensation

True/False

Question

Employee's organisations in India have their impact on various aspects, policies pertaining to humanresources management of various industries

Correct Answer

True

Your Answer

True


Question

Motorola developed an index, Individual Dignity Entitlement based on following questions :

Correct Answer


Your Answer


16


Question

Name the person who suggested the new concept which takes into account various key factors that will tellthe overall performance of a job.

Correct Answer

Elliot Jecques

Your Answer

Fred Luthas

Select The Blank

Question

For closure , every worker is to be compensated with ________ average pay for every year of servicecompleted

Correct Answer

15 days

Your Answer

15 days


Question

Almost all organisations train employees either in their own training colleges or in the training colleges ofother organisations. Employees may spend many years at various educational institutes before joining theirorganisation as employees, which may extend upto -

Correct Answer

17

15 years

Your Answer

5 years

Match The Following

Question

Correct Answer

Your Answer

"Working on your liabilities"

Life long mission

Life long mission

Assignment to some important task force or committee



Need-opportunity Alignment



18

Continued self development




Question

Name the three important components in aligning business strategy with HR practice:

Correct Answer


Your Answer



Question

When do managers lose faith in the fairness of the top management.

Correct Answer


Your Answer


19


Question

Name the situation where a person takes the necessary steps at the right moment of time

Correct Answer

Action

Your Answer

Action

Select The Blank

Question

A dynamic and everchanging environment calls for a shift in approach from ________ human resourcemanagement to a proactive and innovative one.

Correct Answer

reactive

Your Answer

reactive


Question

When was the act of absorbing & incorporating the best contemporary practices relevant to the companiesneeds & by whom?

20

Correct Answer

Xerox (mid 70's)

Your Answer

Xerox (mid 60's)



Performance Appraisal Process Measure actual performance ofappraisee through personalobservation or oral & writtenreports.


Period of Appraisal It coincides with the financial yearof the organisation 1st Sept. to31st Aug.

It coincides with the financial yearof the organisation 1st Aug. to 31stJuly.

Winning instinct "Determinating to Make ThingsHappen"


Ethics of Appraisal "Don't appraise without knowingwhy the appraisal is required"

"Don't appraise without knowingwhy the appraisal is required"

True/FalseQuestion It can be enagued that globalization has reduced poverty in India and China, home to

move that half a billion of the world's poor income groupCorrect Answer True

Your Answer True

Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower planning done

covering the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.


Multiple Choice Multiple AnswerQuestion What are the essential steps with managerial walkabouts?

Correct Answer The student of management choose a subject on his own for the Managerial Walkabouts. ,The faculty's role is to accept or reject the subject of managerial walkabout , The facultyensures that all 5 essentials of the proposed walkabout are inherent in the subject chosenby the student.

Your Answer The student of management choose a subject on his own for the Managerial Walkabouts. ,The faculty's role is to accept or reject the subject of managerial walkabout , The facultyensures that all 5 essentials of the proposed walkabout are inherent in the subject chosenby the student.

Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially form the basis

for palcement, transfer and rotation?Correct Answer Career path model




Your Answer False


Correct Answer Employee competency check list , Evaluation by HR department in conjunction withinternal customers. , To find the competency gap

Your Answer Employee competency check list , Evaluation by HR department in conjunction withinternal customers. , To find the competency gap










Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of the following

pioneered such refinements?Correct Answer Deming , Shewhart , Juran

Your Answer Deming , Shewhart , Juran

Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on three areas which are likely

to inpute the effective implementation of the economic policy, they areCorrect Answer Inadequate institutional reform , the speed and sequence of reform measures ,

Inadequacies in the communication & political management of there measuresYour Answer Inadequate institutional reform , the speed and sequence of reform measures ,

Inadequacies in the communication & political management of there measures




True/False

Question An urgency motivation can be explained by a situation where dynamic profitableorganisations foresee a crisis and initiate a radical transformation by breaking statusbarriers & restructuring organisational relationships.

Correct Answer True

Your Answer True




Select The BlankQuestion For closure , if there is no response ( from government ) within ________ permission is

deemed to have been grantedCorrect Answer 60

Your Answer 60

True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD assets & liabilities of the

companyCorrect Answer True

Your Answer True



may not be recognised by tax lawsYour Answer There is no assurance of future benefits , people are not owened by the organisation , it





True/FalseQuestion At Intel the Work Force Solution Company (WFS) was framed & given monopoly over

business process.Correct Answer False

Your Answer False




Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined in the order

of importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , Accountability


Select The BlankQuestion HRD ________ can be treated as a separate element for good HRD.

Correct Answer department

Your Answer department

Multiple Choice Single AnswerQuestion Name the system where the required competencies are available through training,

councelling etc.:Correct Answer Development


Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Secretary of

Branch Union flow to -Correct Answer President / Secretary & Craft / Unit level Union












Correct Answer True

Your Answer True


Correct Answer It is difficult to write grade description , It oversimplifies sharp differences betweendifferent jobs & different grades , It is considered to be less subjective

Your Answer It is difficult to write grade description , It oversimplifies sharp differences betweendifferent jobs & different grades , It is considered to be less subjective

Multiple Choice Single AnswerQuestion Name the program which makes supervisor more alert, as it is his responsibility to rate his

subordinates.Correct Answer Periodic appraisal


True/FalseQuestion Objective of performance appraisal system is to identify the developmental needs of each

employee.Correct Answer True

Your Answer True

Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of employees are

treated as ________Correct Answer Current costs


Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD assets and liabilities of

the companyCorrect Answer Secondary





True/False

Question The process of 360 Degree appraisal is broken into two stages - planning, implementation.


Your Answer False

Select The BlankQuestion In some cases, individual and group interviews are substituted by ________

Correct Answer LSIP

Your Answer LSIP




The clarification stage The firm identifies and confirms theoverall business direction.

The firm identifies and confirms theoverall business direction.

The assessment stage The firm calculates the cost ofinvestment on the human capitaland the value placed by employeeson this investment.




True/FalseQuestion Organisations should pay for the value of the job but not for the value of the person.


Your Answer False

Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial wing of an

organisation?Correct Answer If mismanaged they affect industrial peace


Multiple Choice Multiple AnswerQuestion A Managerial Walkabouts presents the students with some basic challenges, such as -

Correct Answer Logical Enquiry , Service , Adventure





Multiple Choice Multiple AnswerQuestion Name the Integrative framework that identifies three paths through which HR practices can

contribute to business performance:Correct Answer By building organisational capabilities , By improving employees satisfaction , By shaping

customers and shareholders satisfactionYour Answer By building organisational capabilities , By improving employees satisfaction , By shaping

customers and shareholders satisfaction

Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is whether to promote

largely from whithin the organisation or to hire people from outside at all levels.Correct Answer Recruitment


Multiple Choice Single AnswerQuestion Name the type of questions hindering communication

Correct Answer Testing

Your Answer Testing

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Working President

flows to -Correct Answer General Secretary






Multiple Choice Single AnswerQuestion What is an inherent problem with organisations running their own educational

institutes?Correct Answer Funding from U.G.C. and State Govt.

Your Answer Economic viability




Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions fom the Working Committee

flows to -Correct Answer President / Secretary of Branch Union


Multiple Choice Multiple AnswerQuestion Name the data required by Manpower planning from the external environment:

Correct Answer Techology , Govt. Policies & regulations , Composition of work force

Your Answer Govt. Policies & regulations , Composition of work force


Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted

Your Answer Identifying the human resources related areas to be benchmarked. , To evolveinto administrative experts who are able to create efficient HR process &business process , Prepare a report that documents the processes, functions,its extent & result areas



Your Answer False


Sense of reality The person will be able to maintainobjective approach to situation inwhich own personal involvement isconsiderable.

The ability to reformulate anapparantly complicated problem intoworkable units.

Effective leadership Excellent relationship skills. This requires vision to providealternatives on which future can bebased.


Excellent analytical skills.

Creative Imagination This requires vision to providealternatives on which future can bebased.





Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is whether

to promote largely from whithin the organisation or to hire people from outsideat all levels.




Correct Answer True

Your Answer True


Correct Answer It facilitates and encourages supplier quality certificationsystems. , It providesa benchmarkas to the performance of the quality system. , It constitutes apermanent record of the progress in achieving the goals of quality.

Your Answer It provides a benchmarkas to the performance of the quality system. , It actsas an appraisal system to gauge the performance of the TQM processes. , Itconstitutes a permanent record of the progress in achieving the goals ofquality.



Your Answer Employee enrichment , Job enrichment , Participative management

True/FalseQuestion Performance development plan is set for the employee by his immediate boss.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion After which stage many good organisation in India have entered a competitive

phaseCorrect Answer Liberalisation

Your Answer Globalisation

Select The BlankQuestion In the interview method of training-need identification interviews must clearly

distinguish between immediate training needs to improve present performance& ________.



True/FalseQuestion Establishment of trade unions by workers in small industries is not common


Your Answer True

Multiple Choice Multiple AnswerQuestion While planning for surplus, the following are the options:




Correct Answer True

Your Answer True






Your Answer AT & T



Manpower planning method. Long range estimates of vacancies. Long range estimates of vacancies.






Multiple Choice Multiple AnswerQuestion Name some of the strategic role of HR :

Correct Answer Successful HR department will focus on organisational performance. , HR'svalue will be to have the right people ready at right time. , The focus of the HRfunction will be human capital development & organisational productivity.

Your Answer Successful HR department will focus on organisational performance. , HR'svalue will be to have the right people ready at right time. , The focus of the HRfunction will be human capital development & organisational productivity.


following elements of HRM. Those are:Correct Answer Selection of the right people , Good performance appraisal system , Suitable

compensation planYour Answer Suitable compensation plan , Selection of the right people , Good performance

appraisal system

Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to opposition by a

few?Correct Answer trade union leader may feel thire influence decelerated among trade union

members , member may view thire movement weakend with the influence ofmanagement , due to misunderstandings cropping up among leader &members

Your Answer trade union leader may feel thire influence decelerated among trade unionmembers , member may feel thire privacy being voileted , member may viewthire movement weakend with the influence of management



Your Answer 0.5

Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to move

towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs of employees

, Strategic partners , Change agents

Your Answer Employee champions who are able to relate to & meet the needs of employees, Strategic partners , Change agents



Your Answer True



Your Answer False

True/FalseQuestion Organisations presently are taking measures to satisfy the workers through

various methods including the schemes of worker & participation inmanagement

Correct Answer True

Your Answer True




Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease &

exhaustion of natural resources are not considered valid reasons for closure asthere are ________

Correct Answer avoidable circumstances







Your Answer Commissions , Overtime pay , Gratuity

Select The BlankQuestion Some organisations use ________ & committee management as techniques of

training & devlopment for flexitime systemsCorrect Answer Job rotation







Your Answer Labour


Correct Answer Less

Your Answer More

True/FalseQuestion The degree to which an individual possess the innate quality of breath of mind

is the most direct indication of the individual's ultimate potential.Correct Answer True

Your Answer True






Your Answer various ministeries , employess organisations , cost account & Consumer



Your Answer Bureacratic

Multiple Choice Single AnswerQuestion In the same organisation, with the new policy, what is the policy if the assessor

is transferred from his/her job after Feb.Correct Answer He/She will complete the appraisal of those reporting to him/her & proceed on

transferYour Answer He/She will complete the appraisal of those reporting to him/her & proceed on

transfer



Your Answer False

Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this

grade would remain there only for ________ yearsCorrect Answer two

Your Answer two






Your Answer True







Your Answer True


Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to Moon

Lighting activitiesCorrect Answer Decreasing purchasing power

Your Answer Change in expectations

True/FalseQuestion The data obtained through job analysis are recorded on what is known as

job analysis sheet.Correct Answer True

Your Answer True






Your Answer False

Select The BlankQuestion ________ of managers assessed in the same study were positioned in the

"Stars" category.Correct Answer 0.15

Your Answer 0.15






Your Answer True



Your Answer True

Multiple Choice Multiple AnswerQuestion Name the appropriate method for forecasting demand which will be best

suited to organisation:Correct Answer Time frame , Resources available

Your Answer Time frame , Resources available , Stability



Your Answer Logical Enquiry , Risk apetite , Adventure


employees organisations be overcome ?Correct Answer managements should educate the members about the concept & value in

strenghening union functioning , minimising misunderstandings , by gainingthe confidence of union leaders from the initail stages

Your Answer by gaining the confidence of union leaders from the initail stages ,Management should meet some of their early demands to act a peaceoffering , minimising misunderstandings

Multiple Choice Single AnswerQuestion Why is it that trade union leaders, particularly those connected with political

parties may strongly oppose management participation in Trade Union?Because they are of the views that -


Your Answer Management may impose their thought on the members












Your Answer Managerial , Clerical







True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for shoddy

goods, but the TQM concept put it on the map.Correct Answer False

Your Answer False


Routes?

Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1stassessor

Your Answer 1st Assessor-immediate superior, 2nd Assessor, 360 degree approach



Your Answer False









Your Answer The Manager is made completely free from all other corporateresponsibilities , He is full-time on the walkabout , He is given full freedom &cannot be restrained by corporate policy.

Multiple Choice Single AnswerQuestion The supervisory skill level survey (SSL technology) essentially developed by

whom?Correct Answer J. Chapiro

Your Answer J. Chapiro



Your Answer Ranking

Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have developed

each year & exports are up by more than ________Correct Answer 0.5

Your Answer 0.5








It gives evaluation of individualsbut does not focus on unit andsystems.

Definition of HRD Audit It is a comprehensive evaluationof the current HRD strategiesstructure, systems styles andskills in the business plans of acompany

It is a comprehensive evaluation ofthe current HRD strategiesstructure, systems styles and skillsin the business plans of a company



If helps in changes in the styles ofthe lower management

Multiple Choice Multiple AnswerQuestion Motorola developed an index, Individual Dignity Entitlement based on

following questions :Correct Answer Do you have a substantive job that contributes to the success of Motorola? ,

Do you have a career plan and is it exciting, achievable and being acted on?, Do you have on-the-job behaviours and the knowledge base to besuccessful?

Your Answer Do you have a substantive job that contributes to the success of Motorola? ,Do you have a career plan and is it exciting, achievable and being acted on?, Do you have internal operational measures?

True/FalseQuestion Under the balanced score card approach the expectation of three

shareholdersCorrect Answer True

Your Answer False


Correct Answer Less

Your Answer More


Question HRD process variable include -


Your Answer Role clarity , System development , Work planning

Multiple Choice Single AnswerQuestion What is regarded as the preventive tool in case of any differences of

opinions among the members of rating committee.Correct Answer Job specification

Your Answer Job specification




Offsetting Plateauing effect Crucial role played by HRD

Need-opportunity Alignment Crucial role played by HRD Offsetting Plateauing effect








Multiple Choice Single AnswerQuestion Name one of the components systems of HRD :

Correct Answer Career system

Your Answer Career system

Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name some of the

leadership qualities.Correct Answer Personal Integrity , Technical ability , Motivator

Your Answer Personal Integrity , Motivator , Handle personal relations



Your Answer Liberalisation , Privatization , Social Reform






Correct Answer True

Your Answer True






Your Answer periodical

Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding

business, licenses & permits operating in IndiaCorrect Answer Mid 80's

Your Answer Late 80's

LIST OF ATTEMPTED QUESTIONS AND ANSWERSMultiple Choice Multiple AnswerQuestion Name the other components that HRD discovered and brought up as

newer subsystems:Correct Answer Job rotation , Quality circles , Task forces

Your Answer Job rotation , Quality circles , Task forces

Multiple Choice Single AnswerQuestion Which practices should be linked to business goals and corporate strategy

:Correct Answer HRD & HR

Your Answer HRD & HR

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals

that in order to cleen its fiscal dificult ina few year, India needs to outdown about 50% of subsidies in ________ goods since it yields only 10%returns





Your Answer False



Your Answer two




Select The BlankQuestion The process of analysing jobs from which job descriptions are developed

are called ________.Correct Answer Job Analysis



Question What were the key components of the New Economic Policy?




Correct Answer True

Your Answer True



Your Answer True


Essentials of a good AppraisalPlan

Relating scales should beconstructed adequately and inaccordance with the objectives.

Provision of feedback tosubordinates to know where theystand.

Definition of PerformanceAppraisal

It is a systematic, orderly andobjective method of evaluatingthe present and potential utilityof employees to theorganisation.

It is a systematic, orderly andobjective method of evaluatingthe present and potential utility ofemployees to the organisation.

Objectives of PerformanceAppraisal

Provision of feedback tosubordinates to know where theystand.

It is totally different from jobevaluation as well as merit rating.

Feature of Performance Appraisal It is totally different from jobevaluation as well as meritrating.

Relating scales should beconstructed adequately and inaccordance with the objectives.


control others and skills in problem solving primarily show :Correct Answer Managerial competence



Correct Answer It provides a benchmarkas to the performance of the quality system. , Itconstitutes a permanent record of the progress in achieving the goals ofquality. , It facilitates and encourages supplier qualitycertificationsystems.

Your Answer It provides a benchmarkas to the performance of the quality system. , Itconstitutes a permanent record of the progress in achieving the goals ofquality. , It facilitates and encourages supplier quality







Your Answer Point



Your Answer Job enrichment, Informal organisation , Participative management

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or

long training etc is a good mechanism of career planningCorrect Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion For each question in the questionnaire, the participant gets a score from -

Correct Answer Himself (as filled in self questionnaire) , Colleague's score , Subordinate'sscore

Your Answer Himself (as filled in self questionnaire) , Colleague's score , Subordinate'sscore


low quality of entry livel labour low liberty levels & lack ofvocatinal training.

low liberty levels & lack ofvocatinal training.

NR Fund Imparting training,re-training,skill-upgradatin

SBU's

Lade of Political Consensus resultant outcome-a gradualistapproach to reform

poor law & order

Social security net protect & provide for displacedemployeers

protect & provide for displacedemployeers


Correct Answer True

Your Answer True


Correct Answer Successful HR department will focus on organisational performance. , HR'svalue will be to have the right people ready at right time. , The focus ofthe HR function will be human capital development & organisationalproductivity.

Your Answer Successful HR department will focus on organisational performance. , HR'svalue will be to have the right people ready at right time. , The focus ofthe HR function will be human capital development & organisationalproductivity.

Select The BlankQuestion In one organisation the joke making rounds was that managers came in

vertically and went out ________Correct Answer Horizontally

Your Answer Horizontally

Multiple Choice Single AnswerQuestion In the career development cycle, which stage ideally starts when a new

emploee joins an organisation and finds a big gap between what the idealorganisation should be and what it is?

Correct Answer Exporatory stage

Your Answer Exporatory stage



Your Answer Inflation indicators, Salary budget averages , Average salaries





Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion When one's financial & social position is almost entirely determined by the

second occupation, the extent of second jobbing may be known as :

Correct Answer Full Moon Lighting

Your Answer Full Moon Lighting

Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the

wrong direction.Correct Answer Leader

Your Answer Leader

Select The BlankQuestion The role of the organisation in career planning is to introduce &

strengthen systems to ensure ________ of employeesCorrect Answer Career Progression


Select The BlankQuestion ________ means every employee is an active participant in goal

attainment.Correct Answer Employee involerment



Correct Answer True

Your Answer True





Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the right

moment of timeCorrect Answer Action

Your Answer Action

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with

HR practice:Correct Answer Business Strategy , Human Resource Practices , Organisational

CapabilitiesYour Answer Business Strategy , Human Resource Practices , Organisational

Capabilities



Your Answer Measures the cost involved in hiring, training, developing employees. ,Employee competency check list , To find the competency gap



Your Answer False



Your Answer False



Your Answer Labour

Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would










organisation.


Your Answer Culture



Your Answer True







Multiple Choice Multiple AnswerQuestion For each participant, a schedule is kept regarding the feedback he has

been getting, for every questionnair that is received , what is it that isincluded -

Correct Answer The name of the participant to whom it is addressed , The workingrelationship of the rater is recorded throughout the exercise.

Your Answer The name of the participant to whom it is addressed , The workingrelationship of the rater is recorded throughout the exercise. , The nameof the assessor to whom it is addressed.





Multiple Choice Single AnswerQuestion What is step1 / phase1 of a 360 degree Feedback approach?Correct Answer OrientationYour Answer Orientation

Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed inquantifiable numbers.Correct Answer manegerialYour Answer manegerial

Select The BlankQuestion HRD ________ is in methodology of evaluating various elements of HRD .Correct Answer AuditYour Answer Audit

Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?Correct Answer Improvement in standard of goods with very little increase in cost of production ,Improvement in minimizing wastages. , Conformance with desired standards.Your Answer Improvement in standard of goods with very little increase in cost of production ,Improvement in minimizing wastages. , Conformance with desired standards.

Select The BlankQuestion In one organisation the joke making rounds was that managers came in vertically and wentout ________Correct Answer HorizontallyYour Answer Horizontally

Multiple Choice Single AnswerQuestion What can give significant inputs about existing state of accountability of employees.Correct Answer HRD auditYour Answer HRD audit

Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon - lights in thecoming future?Correct Answer Change in values & expectations.Your Answer Change in values & expectations.

True/FalseQuestion In the Grid Seminars, stress is laid on teaching.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse Development

True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries &benefitsCorrect Answer TrueYour Answer True


Question Name the first three phases that make up the process of the feedback exercise -Correct Answer Questionnaire distribution , Participants orientation , Monitoring & follow upYour Answer Participants orientation , Questionnaire distribution , Monitoring & follow up

Select The BlankQuestion ________ phase involves generating confidence in the employee to open up and franklyshare his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport building

Match The FollowingQuestion Correct Answer Your AnswerMerit pay It is based on performance in the company as per his set roles. It is based on performancein the company as per his set roles.Stock Options It is issued to the employees to be a shareholder in the company. It is issued to theemployer to be a shareholder in the company.Commissions It is assigned on completion of targets set.It is assigned on completion of targets set.Dearness Allowance It compensates with the price index. It compensates with the price index.

Multiple Choice Single AnswerQuestion Whose study provides that one create appropriate HRD climate only through good practices.Correct Answer AbrahamYour Answer Abraham

Multiple Choice Single AnswerQuestion Which systems are more scientific in the organisations, as each individual will have anindividual score card.Correct Answer AppraisalYour Answer Appraisal

Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and control others andskills in problem solving primarily show :Correct Answer Managerial competenceYour Answer Managerial competence

Match The FollowingQuestion Correct Answer Your Answerlow quality of entry livel labour low liberty levels & lack of vocatinal training. low liberty levels &lack of vocatinal training.NR Fund Imparting training,re-training,skill-upgradatin Imparting training,re-training,skill-upgradatinLade of Political Consensus resultant outcome-a gradualist approach to reform resultant outcome-agradualist approach to reformSocial security net protect & provide for displaced employeers protect & provide for displacedemployeers

True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no. of managers workwith wide range of other people, it becomes difficult for a single manager to accurately assess theircontribution.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR practice:Correct Answer Business Strategy , Human Resource Practices , Organisational CapabilitiesYour Answer Business Strategy , Human Resource Practices , Organisational Capabilities

Select The BlankQuestion Generally, training need identification forms a part of ________.Correct Answer Management Appraisal SystemYour Answer Management Appraisal System

True/FalseQuestion An employee sponsor, the HR manager plays an integral role in organisational success.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Despite what problems faced, India managed to implement economic restructing?Correct Answer inbalanced wealth distribution , inefficient services , clootic political scenarioYour Answer inbalanced wealth distribution , inefficient services , clootic political scenario

Multiple Choice Single AnswerQuestion One of the importance of HRD isCorrect Answer Role clarityYour Answer Role clarity

True/FalseQuestion Workers and trade unions never praticipate in the management of human resourcesCorrect Answer FalseYour Answer False

True/FalseQuestion Objective of performance appraisal system is to identify the developmental needs of eachemployee.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps mentioned:Correct Answer Construction of the yardsticks , Wage survey , Designing wage structure.Your Answer Construction of the yardsticks , Wage survey , Designing wage structure.

Multiple Choice Multiple AnswerQuestion Name the data required by Manpower planning from the external environment:Correct Answer Techology , Govt. Policies & regulations , Composition of work forceYour Answer Techology , Govt. Policies & regulations , Composition of work force

Multiple Choice Multiple AnswerQuestion According to Gurucharan Das what should Indian companies focus its effort to emergewinners in the light of the liberalization & globalization?Correct Answer Be able to capitalize on global trade , Not ignore quality , Product developmentYour Answer Be able to capitalize on global trade , Not ignore quality , Product development

Multiple Choice Single AnswerQuestion What does a Supervisory Skill Level Survey entaial?Correct Answer Method of measuring training needs of a Co's supervisors through well designedpsychometric testsYour Answer Method of measuring training needs of a Co's supervisors through well designedpsychometric tests

Multiple Choice Multiple AnswerQuestion Ranking system measures each job in comparison with other jobs in terms of the relativeimportance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line of authority ,Probability & consequences of errors

Your Answer Supervision & leadership , Co-operation & association outside the line of authority ,Probability & consequences of errors

Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented with foreign assignment in the careerpath model. What are the benefits of this form of assignment?Correct Answer The individual is tested in an alien environment , He is trained to see the business ina globle context , Lack of opportunity in our country dosen't come in the way of career progressionYour Answer The individual is tested in an alien environment , He is trained to see the business ina globle context , Lack of opportunity in our country dosen't come in the way of career progression

True/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion The key to the whole SSL programme lies in the identification of -Correct Answer Supervisor's weaknessesYour Answer Supervisor's weaknesses

True/FalseQuestion The reviewer has the prime role of recording major appraisal details.Correct Answer FalseYour Answer False

Select The BlankQuestion People take ________ supportively and use it for development.Correct Answer FeedbackYour Answer Feedback

Multiple Choice Multiple AnswerQuestion What were the unmet deliveriables of the economic refructing or what were its put falls?Correct Answer unmet social objectives , status of small-scale industries , advantage MNC's had overtheir Indian compethtionsYour Answer unmet social objectives , status of small-scale industries , advantage MNC's had overtheir Indian compethtions

Multiple Choice Single AnswerQuestion Why is it that trade union leaders, particularly those connected with political parties maystrongly oppose management participation in Trade Union? Because they are of the views that -Correct Answer Their influence is decelerated among the members.Your Answer Their influence is decelerated among the members.

Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to move towardseffectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs of employees ,Strategic partners , Change agentsYour Answer Employee champions who are able to relate to & meet the needs of employees ,Strategic partners , Change agents

True/FalseQuestion Human resource management is responsible for getting the best people, training andproviding mechanism.Correct Answer TrueYour Answer True

Select The Blank

Question The whole process of conducting a 360 - Degree Feedback process in any Organisationcould last about ________.Correct Answer One & half to about 3 monthsYour Answer One & half to about 3 months

Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many employees. This is inescapable inview of pyramid organisation structure. This phenomenon is called :Correct Answer PlateauingYour Answer Plateauing

Select The BlankQuestion A strategy based on superior service is very powerful as the ________ is highCorrect Answer value addedYour Answer value added

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in order tocleen its fiscal dificult ina few year, India needs to out down about 50% of subsidies in ________ goodssince it yields only 10% returnsCorrect Answer Non-meritYour Answer Non-merit

True/FalseQuestion Organizations gear most of their management succession activities to the immediate past.Correct Answer FalseYour Answer False

Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion ofnatural resources are not considered valid reasons for closure as there are ________Correct Answer avoidable circumstancesYour Answer avoidable circumstances

Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is whether to promotelargely from whithin the organisation or to hire people from outside at all levels.Correct Answer RecruitmentYour Answer Recruitment

Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision system:Correct Answer Allocation of correct rate to each key job , Selection of job characteristics ,Determination of correct rates of key jobsYour Answer Allocation of correct rate to each key job , Selection of job characteristics ,Determination of correct rates of key jobs


True/FalseQuestion A strong framework of HRM policy and systems is essential for the development andimplementation of HRD strategy.Correct Answer TrueYour Answer True

True/FalseQuestion Counselling involves a one to one discussion between the participant and administrator.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus onCorrect Answer Value-adding HRDYour Answer Value-adding HRD

True/FalseQuestion Federation & unions at few levels are managed on the lines of management of a political bodyCorrect Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion TISCO is one Indian Organisation which, historically, has taken the lead in following aproactive approach to progressive personnel policies. In which year did TISCO induce an eight hourworkday?Correct Answer 1912Your Answer 1918


Merit pay It is based on performance in the company as per his set roles. It is based on performance inthe company as per his set roles.

Stock Options It is issued to the employees to be a shareholder in the company. It compensates with thesupply index.

Commissions It is assigned on completion of targets set. It is assigned on completion of targets set.

Dearness Allowance It compensates with the price index. It is issued to the employer to be a shareholderin the company.

Select The BlankQuestion The ________ provide resources to approved employment schemes in the organised &marginised sectorsCorrect Answer Employment Generation FundYour Answer Employment Generation Fund

Select The BlankQuestion ________ is a difficult exercise, therefore it should be done with care.Correct Answer Potential appraisalYour Answer Performance appraisal

Multiple Choice Single AnswerQuestion What are judgments of characteristics, traits of employees & impact of these characteristics& traits on their performance.

Correct Answer AppraisalsYour Answer Feedback

Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed inquantifiable numbers.Correct Answer manegerialYour Answer manegerial

Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of jobevaluation should be selected.Correct Answer methodYour Answer method

Multiple Choice Multiple AnswerQuestion What are the elements of a quality control system?Correct Answer A means of measurement of accomplishment , A means of standard. , A comparisionof actual results with the standard.Your Answer A means of measurement of accomplishment , A comparision of actual results with thestandard. , A means of continous improvement.

True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the same form as forproduct & market portfolio.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing the strengths andweakness of HRDCorrect Answer Manual reports , Marked Handouts , Personal ManualYour Answer Manual reports , Marked Handouts , Personal Manual

Multiple Choice Single AnswerQuestion On the basis of the relative work in the organisation, what is the primary purpose of jobevaluation?Correct Answer To set wagesYour Answer To set wages

Multiple Choice Multiple AnswerQuestion what is the role played by management representatives while Participating in traade unionsadminstration?Correct Answer Advisory , monitoring information , providing ideas and opinionsYour Answer Advisory , monitoring information , providing ideas and opinions

Multiple Choice Multiple AnswerQuestion Through the BPR Programme an experience a sense of ownership in a company only if theorganisation believes in :Correct Answer Caring ( honest & open communication & mutual support) , Sharing (with teamshaving a common objectives) , Daring (encouraging enterpreneuial adaptation capabilities)Your Answer Sharing (with teams having a common objectives) , Caring ( honest & opencommunication & mutual support)

Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?Correct Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance with desired standards.

Your Answer Improvement in minimizing wastages. , An effective inspection & control system. ,Conformance with desired standards.

Multiple Choice Multiple AnswerQuestion Name the various Organisational effectiveness dimensions.Correct Answer Higher productivity , Cost reduction , More profitYour Answer Higher productivity , Cost reduction , More profit

Select The BlankQuestion For closure government permission is required at least ________ days before the intendedclosureCorrect Answer 90Your Answer 30

Multiple Choice Multiple AnswerQuestion What are the casues for unsound functioning of Indian Tarde unions?Correct Answer Multilpe unions , Category wise unions , Intra & inter union rivalryYour Answer Multilpe unions , Category wise unions , Intra & inter union rivalry

True/FalseQuestion HRD audit can give significant inputs about existing stage of accountability of employees.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Which practices should be linked to business goals and corporate strategy :Correct Answer HRD & HRYour Answer HRD & HRM

Multiple Choice Multiple AnswerQuestion While planning for a period of five years, the expected loss situation can be evaluated interms of:Correct Answer Retirement , Transfer , DeathYour Answer Retirement , Transfer , Additions


Job analysis It is one of the job evaluation process which finds out relevantfacts.It is one of the job evaluation process which finds out relevant facts.

Non-quantitative job evaluation category. Simple ranking and grading are palced under suchcategory. It is considered to be complex to cos. as it is not understood by all.

Quantitative job evaluation Point system and factor comparison methods are placed under suchcategory. Simple ranking and point system are placed under such category.

The beneficiaries to business firms by job evaluationIt enables Cos. to get data in local wage surveys to establish job classification.It enables Cos. to get data in local wage surveys to establish job classification.

Select The BlankQuestion The job evaluation programme once installed must be continued on a ________ basis.Correct Answer permanentYour Answer monthly

Select The Blank

Question A dynamic and everchanging environment calls for a shift in approach from ________ humanresource management to a proactive and innovative one.Correct Answer reactiveYour Answer conservative

True/FalseQuestion Representatives of the consumers association besides the representatives of employees &employers have to participate in the meeting of collective bargaingCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion According to Lahiry what is the simple act of comparison & learning for organisationalimprovement?Correct Answer BenchmarkingYour Answer Benchmarking

Multiple Choice Multiple AnswerQuestion Name of the various HRD score card:Correct Answer HRD systems maturity score , Competency score , HRD competencies systems maturityscoreYour Answer HRD systems maturity score , Competency score , HRD competencies systems maturityscore

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional competence?Correct Answer Primary interest in functional work , They would like to remain expert rather thanbecome general managers , They consider managerial and administrative responsibilities as avoidableirritantsYour Answer Primary interest in functional work , They would like to remain expert rather than becomegeneral managers , They consider managerial and administrative responsibilities as avoidable irritants

Select The BlankQuestion Stephen Knauf defined HRA as " the measurement & ________ of Human organisationalinputs such as recruitment , training experience & commitmentCorrect Answer QualificationYour Answer Monitoring

Multiple Choice Single AnswerQuestion Name one of the processes of job evaluationCorrect Answer Select the methodYour Answer Select the method

True/FalseQuestion Federations & unions constitute not only a part of organisations but also an important andcrucial wing of themCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Secretary & Craft /Unit level Union flow to -Correct Answer General body of Members of employees organisationsYour Answer General body of Members of employees organisations

Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any Organisation couldlast about ________.Correct Answer One & half to about 3 months


Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is sufficientlycomplete is that of the -Correct Answer ReviewerYour Answer Assessor

True/FalseQuestion HRD should be series of adhoc decisions and practices.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , Itis used to enhance strategic feedback and learning curves.Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It isused to enhance strategic feedback and learning curves.

Multiple Choice Single AnswerQuestion When employees takes up other occupation & spend more or less 70% of their time &resources for their business or industrial unit. Second job activity to this extent may be called as :Correct Answer Three quarter Moon LightingYour Answer Full Moon Lighting

Multiple Choice Single AnswerQuestion Who is the person who should always remain away from Doppelganger effect.Correct Answer Chief ExecutiveYour Answer Employee

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are very importantoccasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first performanceappraisalYour Answer The first promotion , Successfully completed asignment , The first performance appraisal

True/FalseQuestion Off-line quality control consists of all control activities that are conducted externally to theproduction system.Correct Answer TrueYour Answer False

Select The BlankQuestion ________ are first established on the basis of job information derived from job ananysis.Correct Answer GradesYour Answer Discription

Multiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time consuming.Correct Answer RankingYour Answer Ranking

True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries & benefitsCorrect Answer TrueYour Answer True

Select The BlankQuestion HRD department is also included as an ________ of HRD.Correct Answer InstrumentsYour Answer Strategies

LIST OF ATTEMPTED QUESTIONS AND ANSWERSTrue/FalseQuestion The data obtained through job analysis are recorded on what is known as job

analysis sheet.Correct Answer True

Your Answer True


Correct Answer HRD

Your Answer HRD








Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining employee value

with following factors :Correct Answer Technology , Leadership , Motivation




Your Answer True





Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as follows:-

Correct Answer How well are HR practices linked to business goals , Are good HR practices &HRD systems & processed being designed , Are the systems internally soundconsistent & relevant

Your Answer How well are HR practices linked to business goals , Are good HR practices &HRD systems & processed being designed , Are the systems internally soundconsistent & relevant

True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will complete

the appraisal as at 31st Aug.Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the type of work in

various departments of the organisation in a systematic way be the employeeduring his tenure of employment in an organisation?



True/FalseQuestion Through consumers participation in management, consumer will lose their

rights through served techniqueCorrect Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to his

subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals




Your Answer True






Your Answer Paper




Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any





Your Answer AT & T



Your Answer Vision








Select The BlankQuestion ________ phase involves generating confidence in the employee to open up

and frankly share his perceptions, feeling etc.Correct Answer Rapport building






















managements should educate the members about the concept & value instrenghening union functioning , minimising misunderstandings

Your Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & value instrenghening union functioning , minimising misunderstandings







Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional competence?

Correct Answer Primary interest in functional work , They would like to remain expert ratherthan become general managers , They consider managerial andadministrative responsibilities as avoidable irritants

Your Answer Primary interest in functional work , They would like to remain expert ratherthan become general managers , They consider managerial andadministrative responsibilities as avoidable irritants






Your Answer False




Select The BlankQuestion In the interview method of training-need identification interviews must clearly

distinguish between immediate training needs to improve presentperformance & ________.





Your Answer False



Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following approach

should be adopted to bridge the gap? Alternatives for the training shouldinclude a -



Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the Questions

asked need to outline?Correct Answer Inputs expected from the Training Department , To prove weakness &












Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practices

are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The

ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The

ratio of HR professionals to employee population.






Your Answer False



Your Answer True



Your Answer employess organisations , manufactures of commerce , cost account &Consumer

Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions meetings

particularly at the time of industrial dispute help both the parties -Correct Answer To exchange their contradictory views






True/FalseQuestion The data obtained through job analysis are recorded on what is known as job analysissheet.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems & subsystems?Correct Answer HRDYour Answer HRD

Select The BlankQuestion A fee market economy demands a transparent set of laws and________somthething thatthe archaic Indian judical system is ill-equipped tocope withCorrect Answer quick disposal of litigationYour Answer a set of social security legislation

Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication , Unconditional supportYour Answer Prompt approval , Regular communication , Unconditional support

Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining employee value with followingfactors :Correct Answer Technology , Leadership , MotivationYour Answer Technology , Leadership , Motivation

True/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer True

Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees who have acceptedthe scheme are however , valid only for payouts of upto ________Correct Answer Rs. 5 lakhYour Answer Rs. 5 lakh

Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as follows:-Correct Answer How well are HR practices linked to business goals , Are good HR practices & HRDsystems & processed being designed , Are the systems internally sound consistent & relevantYour Answer How well are HR practices linked to business goals , Are good HR practices & HRDsystems & processed being designed , Are the systems internally sound consistent & relevant

True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will complete the appraisalas at 31st Aug.Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the type of work in variousdepartments of the organisation in a systematic way be the employee during his tenure of employment inan organisation?Correct Answer Flexi work


True/FalseQuestion Through consumers participation in management, consumer will lose their rights throughserved techniqueCorrect Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to his subordinates, itattempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goalsYour Answer Supportive atmosphere , Empethetic atmosphere , Setting goals

True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all assessors.Correct Answer TrueYour Answer True

Select The BlankQuestion In a re-engineering programme, when a process changes so does the ________ of theconcerned employee.Correct Answer job profileYour Answer job profile

Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key pointsCorrect Answer PaperYour Answer Paper


Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any Organisationcould last about ________.Correct Answer One & half to about 3 monthsYour Answer One & half to about 3 months

Select The BlankQuestion ________ is the example of the balanced score card applications in some companies.Correct Answer AT & TYour Answer AT & T

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an organisation.Correct Answer CultureYour Answer Vision

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are very importantoccasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first performanceappraisalYour Answer The first promotion , Successfully completed asignment , The first performanceappraisal

Select The BlankQuestion ________ is known not to hold overly one-sided views.Correct Answer JudgementYour Answer Judgement

Select The BlankQuestion ________ phase involves generating confidence in the employee to open up and franklyshare his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport building


Group goals Vs. Organisational goals Course organisational Politics Course organisationalPolitics

Better decisions about people based on improved information system HRA benefits HRA benefits

Standard cost method value of human resources for accounting purposes value of humanresources for accounting purposes

It is "endomic to every organisation regadless of size, funtion or character of wonershipOrganisational politidering HRA model

Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus onCorrect Answer Value-adding HRDYour Answer Value-function HRD

Select The BlankQuestion The ________ provide resources to approved employment schemes in the organised &marginised sectorsCorrect Answer Employment Generation FundYour Answer National Renewal Grant Fund

Multiple Choice Single AnswerQuestion Traditionally, human resources has been perceived as,Correct Answer BureacraticYour Answer Lazziz-faire

Multiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management participation in employeesorganisations be overcome ?Correct Answer by gaining the confidence of union leaders from the initail stages , managementsshould educate the members about the concept & value in strenghening union functioning , minimisingmisunderstandingsYour Answer by gaining the confidence of union leaders from the initail stages , managementsshould educate the members about the concept & value in strenghening union functioning , minimisingmisunderstandings

Select The BlankQuestion Federation & union at all levels are managed on the lines of management of ________Correct Answer A political bodyYour Answer A social organisation


Correct Answer Strategic partnersYour Answer Strategic partners

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional competence?Correct Answer Primary interest in functional work , They would like to remain expert rather thanbecome general managers , They consider managerial and administrative responsibilities as avoidableirritantsYour Answer Primary interest in functional work , They would like to remain expert rather thanbecome general managers , They consider managerial and administrative responsibilities as avoidableirritants


True/FalseQuestion Organizations gear most of their management succession activities to the immediate past.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-Correct Answer Rapport building , Exploration , Action PlanningYour Answer Rapport building , Exploration , Action Planning

Select The BlankQuestion In the interview method of training-need identification interviews must clearly distinguishbetween immediate training needs to improve present performance & ________.Correct Answer Development needs for growthYour Answer Development needs for growth


True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no. of managers workwith wide range of other people, it becomes difficult for a single manager to accurately assess theircontribution.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following approach should beadopted to bridge the gap? Alternatives for the training should include a -Correct Answer "Swim or Sink approach"Your Answer Job rotation

Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the Questions asked need tooutline?Correct Answer Inputs expected from the Training Department , To prove weakness & strengths ofindividuals , Opportunities available to overcome such weaknesses.Your Answer Inputs expected from the Training Department , To prove weakness & strengths ofindividuals , Opportunities available to overcome such weaknesses.

Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managers perceived as,Correct Answer Decision-makerYour Answer Decision-maker




Assignment to some important task force or committee Offsetting Plateauing effect OfficiatingAssignment

Need-opportunity AlignmentCrucial role played by HRD Success formula

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practices are designedand delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio ofHR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio ofHR professionals to employee population.

Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative managementYour Answer Job enrichment , Informal organisation , Participative management


True/FalseQuestion Trade union is a group of two people who come to strengthen their bargaining position.Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils (as formed by the Government) wouldcomprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account & ConsumerYour Answer employess organisations , manufactures of commerce , cost account & Consumer

Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions meetings particularly atthe time of industrial dispute help both the parties -Correct Answer To exchange their contradictory viewsYour Answer To exchange their contradictory views

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect HumanResource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.Your Answer Disharmony in individual & organisational goal balance.


Multiple Choice Single AnswerQuestion What are judgments of characteristics, traits of employees & impact of these

characteristics & traits on their performance.Correct Answer Appraisals


Multiple Choice Single AnswerQuestion The belief that a human resource, when put through different management

development programmes, is converted into a good management resourcesis supported by which common approach?

Correct Answer Manufacturing approach

Your Answer Walk about approach






Your Answer True




Multiple Choice Single AnswerQuestion On the basis of the relative work in the organisation, what is the primary

purpose of job evaluation?Correct Answer To set wages

Your Answer To set wages



Your Answer False


Question Every HRD system developed by an organisation should be based on thefollowing elements of HRM. Those are:

Correct Answer Suitable compensation plan , Selection of the right people , Goodperformance appraisal system

Your Answer Suitable compensation plan , Selection of the right people , Goodperformance appraisal system




Your Answer Inadequate institutional reform , lack of directional support , Inadequacies inthe communication & political management of there measures






Your Answer Paper


Correct Answer True

Your Answer True



Your Answer Point




Select The Blank

Question ________ is route to be followed in order to realise vision and overallpurpose.

Correct Answer Strategy




Your Answer Ranking





Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets

in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax lawsYour Answer it does not recognise the human side human side to mgmt side to side to

mgt of human resources , it may not be recognised by tax laws , There is noassurance of future benefits




Multiple Choice Single AnswerQuestion Almost all organisations train employees either in their own training colleges

or in the training colleges of other organisations. Employees may spendmany years at various educational institutes before joining their organisationas employees, which may extend upto -

Correct Answer 15 years

Your Answer 5 years



Correct Answer Letter from the administrator , Letter from the participant soliciting feedback, Self addressed envelope from the administrator

Your Answer Letter from the administrator , Letter from the participant soliciting feedback, Self addressed envelope from the administrator



Your Answer True



Your Answer Openness to feedback , Developmental attitude




Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills

requirement, conditions of work etc.Correct Answer Job analysis

Your Answer Job evaluation

True/FalseQuestion A major beneficiary of liberalization and consequently competition not been

the consumer ….. But the inustryCorrect Answer False

Your Answer True




Your Answer a complete or perish situation



Correct Answer True

Your Answer True



Your Answer It provides a benchmarkas to the performance of the quality system. , Itconstitutes a permanent record of the progress in achieving the goals ofquality. , It facilitates and encourages supplier quality certificationsystems.




Select The BlankQuestion The process of analysing jobs from which job descriptions are developed are

called ________.Correct Answer Job Analysis


Select The BlankQuestion No worker employed in any industry who has been in continuous service for

more than ________ , can be retrenched until prior permission from thegovt. to retrench in undertakings employing more than 100 people

Correct Answer 1 year

Your Answer 1 year


approach should be adopted to bridge the gap? Alternatives for the trainingshould include a -


Your Answer "Swim or Sink approach"

Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is the

role played by management in fostering a close understanding between eachother?






Offsetting Plateauing effect Offsetting Plateauing effect











Your Answer True






Long range Beyond 5 years Beyond 5 years

Business plans Data from within the organization Data from within the organization

Immediate Within 1 year Within 1 year

Intermediate 1 year to 5 years 1 year to 5 years






Your Answer Point method



Your Answer False







Your Answer 60


exhaustion of natural resources are not considered valid reasons for closureas there are ________






Your Answer Observation

True/FalseQuestion Performance development plan is set for the employee by his immediate

boss.

Correct Answer True

Your Answer True



Your Answer False



Your Answer Planning , Evaluating , Screening

Multiple Choice Multiple AnswerQuestion Name the two chairman of Hindustan Lever who both followed the patteren

of nurturing and handling over to competent successors from within.Correct Answer Vasant , T. Thomas

Your Answer Vasant , T. Thomas



Your Answer EMS

Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many employees.This

phenomenon ideally takes place around the age ofCorrect Answer 40

Your Answer 40



Your Answer To forecast skill requirements



Your Answer True



Your Answer True



Your Answer Freedom or Independence


system of HRD:Correct Answer Career development , Potential appraisals , Career planning




Your Answer False






Your Answer method



It takes into account thevarious key factors that willtell the overall performance ofa job.

It takes into account thevarious key factors that will tellthe overall performance of ajob.

Job Factors enumerated as : Effort, responsibility, skill,working conditions

Effort, responsibility, skill,working conditions








Multiple Choice Single AnswerQuestion The audit has forced which level of Management to share their plans across

their organisation resulting in increased involvement of employeesCorrect Answer Top

Your Answer Top


Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion TISCO is one Indian Organisation which, historically, has taken the lead in

following a proactive approach to progressive personnel policies. In whichyear did TISCO induce an eight hour workday?

Correct Answer 1912

Your Answer 1912




Your Answer Divisional / departmental manager & personnel manager.




Multiple Choice Single AnswerQuestion When employees spend half of the time and / or resources available to them

on a second job / occupation for luxuries / comforts it is known as :Correct Answer Half Moon lighting



Correct Answer True

Your Answer True






relationship of the rater is recorded throughout the exercise.Your Answer The working relationship of the rater is recorded throughout the exercise. ,

The name of the assessor to whom it is addressed. , The name of theadministrator to whom it is addressed.


practice:Correct Answer Organisational Capabilities , Business Strategy , Human Resource Practices

Your Answer Business Strategy , Organisational Strategy , Organisational Capabilities






Your Answer To realise each others faults

Select The Blank

Question The ________ provide resources to approved employment schemes in theorganised & marginised sectors

Correct Answer Employment Generation Fund




Your Answer Mandatory



Your Answer Labour






Your Answer True

Multiple Choice Single AnswerQuestion Self-questionnaires is to be filled by whom?

Correct Answer Participant

Your Answer Participant






Correct Answer True

Your Answer True






Your Answer True




Problem children High potential High potential



Creativity & Practical skills Walkabout challenges Walkabout challenges






Your Answer Disfunctional competence




Your Answer Establishment stage

Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many employees. This is

inescapable in view of pyramid organisation structure. This phenomenon iscalled :

Correct Answer Plateauing

Your Answer Plateauing






Your Answer Reduce work hours , Redesign the jobs , Reassign the jobs


second occupation, the extent of second jobbing may be known as :Correct Answer Full Moon Lighting




CorrectAnswer

Management Appraisal System

Your Answer Career Planning







The firm checks the oldsystemagainst strategy.



Multiple Choice Single AnswerQuestion In resent times, which department and head of the same usually initiates the manpower

plan.CorrectAnswer

HR department



CorrectAnswer

The lack of appreciation for the constraints of other department



CorrectAnswer

False

Your Answer True

Multiple Choice Multiple AnswerQuestion Despite what problems faced, India managed to implement economic restructing?

CorrectAnswer

inbalanced wealth distribution , inefficient services , clootic political scenario

Your Answer inbalanced wealth distribution , reduadont brueaoracy , inefficient services


Question What is the primary objective behind SSL?

CorrectAnswer

To not only measure training supervisors by comparing their performance with that ofseveral thousand supervisors in other Cos.



CorrectAnswer

True

Your Answer False

Multiple Choice Single AnswerQuestion What was the expenditure of the States on human resource development in 1992-93 ?

CorrectAnswer

Rs 1,29,020 million

Your Answer Rs 1,23,100 million

True/FalseQuestion Eight members is considered to be the norm as to the no. of members constituting a QC-

CorrectAnswer

True

Your Answer True

Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is whether to

promote largely from whithin the organisation or to hire people from outside at all levels.CorrectAnswer

Recruitment


Multiple Choice Multiple AnswerQuestion What is Business Process Re-engineering?

CorrectAnswer

The ability of an organisation to step back & rethink the way it does business , Focus onall form business components: strategy, business process, people and technology. ,Encouraging enterprenewal adaptation on capabilities with stress on innovative skills &collaborative decision-making

Your Answer Process re-design & system re-engineering , The ability of an organisation to step back &rethink the way it does business , Focus on all form business components: strategy,business process, people and technology.


CorrectAnswer

Immediate , Intermediate , Long range


True/False

Question Majority of the disputes in industries are related to the problem of wages, salaries &benefits

CorrectAnswer

True

Your Answer True

Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD assets and liabilities of

the companyCorrectAnswer

Secondary



CorrectAnswer

Reduce work hours , Redesign the jobs , Reassign the jobs

Your Answer Increase work hours , Redesign the jobs


CorrectAnswer

True

Your Answer True

Multiple Choice Single AnswerQuestion Following a flexible working hours principle employees of one management institute have

to work from 8.30AM to 2.30PM i.e. six hours a day. What is the first 2 hours at workestablished as where the employees may choose for doing their class work?

CorrectAnswer

Flexible band


Select The BlankQuestion HRD means competence building, commitment building, and ________ building.

CorrectAnswer

culture

Your Answer culture

Select The BlankQuestion ________ are first established on the basis of job information derived from job ananysis.

CorrectAnswer

Grades

Your Answer Discription

Multiple Choice Single AnswerQuestion Name the bank which was one of the earliest organisations in India to try Sensitivity

training based interventions in the 60's :

CorrectAnswer

State Bank of India

Your Answer State Bank of India


Effective leadership,organisational readiness & style ofimplementation.


An organisational BenchmarkingTechnique

"The attitude of a learner" Successful Benchmarking Re-engineering requisites forsuccess.

Analysis of various systems orfunctions common across differenttypes of industry.

Generic Benchmarking Competitive benchmarking

A (POS) system An organisational BenchmarkingTechnique

Human Resource Accounting (HRA)

Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-president of the

Company.CorrectAnswer

Excellent , Poor


True/FalseQuestion As per the Human Developent balance sheet, 1997, 45 million children were out of

promary school in 1995CorrectAnswer

True

Your Answer True


CorrectAnswer

Explicit subsidies


Multiple Choice Single AnswerQuestion Almost all organisations train employees either in their own training colleges or in the

training colleges of other organisations. Employees may spend many years at variouseducational institutes before joining their organisation as employees, which may extendupto -

CorrectAnswer

15 years

Your Answer 5 years


Question How would the representative of consumer association be able to make a difference inthe consumerism movement

CorrectAnswer

by participating in collective barganing , to demands good supply of quality goods at fairpractices , to demands good supply of quality goods at fairs prices

Your Answer by participating in collective barganing , to demands good supply of quality goods at fairpractices , to demands good supply of quality goods at fairs prices

True/FalseQuestion At Intel the Work Force Solution Company (WFS) was framed & given monopoly over

business process.CorrectAnswer

False

Your Answer True

Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of job

evaluation should be selected.CorrectAnswer

method

Your Answer method

Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the right moment of

timeCorrectAnswer

Action

Your Answer Debate


CorrectAnswer

Higher productivity , Cost reduction , More profit



CorrectAnswer

Observation


True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world)

lives in abolute povertyCorrectAnswer

False

Your Answer True

Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on three areas which are likely

to inpute the effective implementation of the economic policy, they are

CorrectAnswer

Inadequate institutional reform , the speed and sequence of reform measures ,Inadequacies in the communication & political management of there measures

Your Answer Inadequate institutional reform , lack of directional support , Inadequacies in thecommunication & political management of there measures

True/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in the

process of review & feedback.CorrectAnswer

False

Your Answer False

Multiple Choice Multiple AnswerQuestion Under the workshop methodology, a series of diagnostic exercises through question are

taken, theses are:CorrectAnswer

How would you critically evaluate the job rotation in your company? , What are the threegood things in your performance appraisal systems? , What are the strengths &weaknesses of your training policies & practice?

Your Answer What are the five bad things in your performance appraisal systems? , How would youcritically evaluate the job rotation in your company? , What are the strengths &weaknesses of your training policies & practice?

Multiple Choice Single AnswerQuestion In which approach towards training and development stress is to be given on learning

rather than on teaching?CorrectAnswer

Agricultural approach


Multiple Choice Multiple AnswerQuestion What is the need for HRA?

CorrectAnswer

No information about organisation human resource is available to manager inconventional accounting' , the measure of the income which are provided in conventionalstatements do not accurately reflect the level of business performance , if the value ofhuman resources is not duly reported in the P&L A/c & balance sheet impact of mgtdecision of human asset can not be gauged

Your Answer conventional treatment investment of human resources may not lead erosion of investorinterest thus thire is a need for HRA , the measure of the income which are provided inconventional statements do not accurately reflect the level of business performance , ifthe value of human resources is not duly reported in the P&L A/c & balance sheet impactof mgt decision of human asset can not be gauged


CorrectAnswer

Audit

Your Answer Audit


CorrectAnswer

Labour

Your Answer Labour


Development Activity?CorrectAnswer

Self development.

Your Answer An interest for development has to be created within the Manager


CorrectAnswer

Strategies of finding new talent. , Opening expected in the next five years. , Currentsystem of recruitment.

Your Answer Strategies of finding new talent. , Strategies of business linkages of HRD. , Currentsystem of recruitment.

Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback exercise -

CorrectAnswer

Participants orientation , Questionnaire distribution , Monitoring & follow up

Your Answer Participants orientation , Questionnaire distribution , Monitoring & follow up

Multiple Choice Single AnswerQuestion When employees spend half of the time and / or resources available to them on a second

job / occupation for luxuries / comforts it is known as :CorrectAnswer

Half Moon lighting

Your Answer Half Moon lighting

Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is sufficiently

complete is that of the -CorrectAnswer

Reviewer

Your Answer Performance Appraisal team


employee-worker relationshipsCorrectAnswer

False

Your Answer False

Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to Moon Lighting activities

CorrectAnswer

Decreasing purchasing power

Your Answer Decreasing purchasing power





relationship of the rater is recorded throughout the exercise. , The name ofthe assessor to whom it is addressed.



Your Answer Office , Clerical , Managerial







Multiple Choice Multiple AnswerQuestion A culture having which factors as its bed rocks is highly suitable for 360

degree appraisal.Correct Answer Openness , Authenticity , Confrontation




Your Answer 0.5





Question Ranking system measures each job in comparison with other jobs in termsof the relative importance of the following factors:

Correct Answer Supervision & leadership , Co-operation & association outside the line ofauthority , Probability & consequences of errors

Your Answer Supervision & leadership , Co-operation & association outside the line ofauthority , Probability & consequences of errors


Arthur He studied the impact of twodifferent management approacheson the productivity of steel mills.

He studied the survival rate of 136non-financial companies.

Macduffie He studied 70 automobile plantsrepresenting 24 companies from17 different countries.

He studied the impact of twodifferent management approacheson the productivity of steel mills.

Huselied He used 2 scales- one to measureemployee skills and the second tomeasure employee motivation.

He used one scale i.e. to measureemployee skills.

Welbourne and Andrews He studied the survival rate of136 non-financial companies.

He studied 80 automobile plantsrepresenting 24 companies from18 different countries.

Multiple Choice Multiple AnswerQuestion What are the component/elements of a flow of decisions in employees

organisations?Correct Answer Providing wrong information about management , Promotoinal Opportunities

, Grievance ProcedureYour Answer Providing wrong information about management , Political tactics ,

Promotoinal Opportunities



Your Answer False

True/FalseQuestion Performance appraisals can not be fair unless the appraiser is clear in his

mind about the job requirements.Correct Answer True

Your Answer True



Your Answer True


Question Mention the objectives of Job evaluation

Correct Answer To maintain complete descriptopn of each occupation in the entire plant , Topromote accurate consideration of all employees for advancement andtransfer , To promote information for work organisation, employees sectionetc.

Your Answer To maintain complete descriptopn of each occupation in the entire plant , Topromote accurate consideration of all employees for advancement andtransfer , To ensure that like wages are paid to all qualified employees onunlike work.



Your Answer Sense of reality , Effective leadership , Effective sensibility



Your Answer True

Select The BlankQuestion Under training and development plan, the form is to be prepared in

________ form.Correct Answer Duplicate





Your Answer Rs 1,23,100 million



Your Answer 45



Your Answer True

Multiple Choice Single AnswerQuestion A multi-Rate Appraisal and feedback system is essentially

Correct Answer a 360 degree Appraisal

Your Answer a 360 degree Appraisal


Correct Answer 5

Your Answer 3




Multiple Choice Single AnswerQuestion Who is the person who should always remain away from Doppelganger

effect.Correct Answer Chief Executive




Your Answer adulteration , uneconoimics production process , under weightage


Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion The first HRD department in the Indian corporate sector was started in

which year?Correct Answer 1975

Your Answer 1975

Select The Blank

Question Section ________ of the Industrial Disputes Act 1947 , states that anemployer should only retrench employees who have been most recentlyhired.

Correct Answer 25-G

Your Answer 25-G






Your Answer Punctuality

Multiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations which are




Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the

wrong direction.Correct Answer Leader

Your Answer Leader







Correct Answer True

Your Answer True



Your Answer Culture



Your Answer performance



Your Answer MRTP limit , Open economy , Foreign Investment


The ultimate goal of all job relatedtraining.



Concentration of developmentalactivities on certain categories

Gets the best results Performance appraisal systems

Creativity & Practical skills Walkabout challenges Gets the best results

Multiple Choice Single AnswerQuestion Such a first attempt was made by the Congrece Government, but who was

the main person behind such a revolution in policies?Correct Answer Narasinha Rao

Your Answer Rajiv Gandhi


inputs are given at pre-determined times to make him more handling thenew higher assignment

Correct Answer True

Your Answer True

Select The BlankQuestion ________ is indicated by work effort and it should be continuous.

Correct Answer Commitment

Your Answer Commitment

Multiple Choice Multiple AnswerQuestion What are the elements of a quality control system?

Correct Answer A means of measurement of accomplishment , A means of standard. , Acomparision of actual results with the standard.

Your Answer A means of measurement of accomplishment , A comparision of actualresults with the standard. , A means of continous improvement.



Your Answer False




Your Answer Boundrylessness career group



Your Answer Expansion of business globally , Global orientation of organisational structure






Correct Answer HR

Your Answer HRM


Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managers perceived as,

CorrectAnswer

Decision-maker



CorrectAnswer

Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economicdevelopment , People to practice religious tolerance

Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economicdevelopment , People to practice religious tolerance

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are very important

occasions for a young employee?CorrectAnswer


Your Answer The first promotion , Successfully completed asignment , The first performance appraisal

Select The BlankQuestion In a re-engineering programme, when a process changes so does the ________ of the

concerned employee.CorrectAnswer

job profile


Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than

________ , can be retrenched until prior permission from the govt. to retrench inundertakings employing more than 100 people

CorrectAnswer

1 year

Your Answer 1 year


Arthur He studied the impact of twodifferent management approacheson the productivity of steel mills.

He studied the impact of twodifferent management approacheson the productivity of steel mills.

Macduffie He studied 70 automobile plantsrepresenting 24 companies from17 different countries.

He studied 70 automobile plantsrepresenting 24 companies from17 different countries.

Huselied He used 2 scales- one to measureemployee skills and the second tomeasure employee motivation.

He used 2 scales- one to measureemployee skills and the second tomeasure employee motivation.


He studied the survival rate of 136non-financial companies.

Multiple Choice Multiple AnswerQuestion Name the various HRD outcomes variables :

CorrectAnswer

Better organisational health , Better developed roles , Better utilisation of humanresources

Your Answer Better organisational health , Better developed roles , Better utilisation of humanresources


CorrectAnswer

Implementation


Multiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations which are really delicate

and difficult to maintain, because of heterogenity in the nature of human beings. It isnecessary to follow certain principles like:

CorrectAnswer

Appraise on the basis of representative information , Appraise on the basis of sufficientinformation , Appraise on the basis of relevant information

Your Answer Appraise on the basis of representative information , Appraise on the basis of sufficientinformation , Appraise on the basis of relevant information

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the type of work in various

departments of the organisation in a systematic way be the employee during his tenureof employment in an organisation?

CorrectAnswer

Flexi work

Your Answer Flexi work


CorrectAnswer

Religious


True/FalseQuestion Organisations should pay for the value of the job but not for the value of the person.

CorrectAnswer

False

Your Answer False

Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable, difficult & not

feasible in the present circumstancess owing toCorrectAnswer

illetracy levels , possible opposition from empoyees & then unions , Negligence on part ofthe consumer

Your Answer illetracy levels , possible opposition from empoyees & then unions , Negligence on part ofthe consumer

Select The BlankQuestion ________ is the example of the balanced score card applications in some companies.

CorrectAnswer

AT & T

Your Answer AT & T


CorrectAnswer

False

Your Answer True


CorrectAnswer

True

Your Answer True


management of varios industries & organisationCorrectAnswer

True

Your Answer True

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources

planCorrectAnswer

Recruitment


True/FalseQuestion The Asian Institute of Management have introduced a unique course called "Managerial

Walkabout". The idea of the course came from Prof. M. Gibbons of Simon FraserUniversity, British Columbia.

CorrectAnswer

True

Your Answer True


CorrectAnswer

To supervise , To stimulate , To motivate

Your Answer To supervise , To stimulate , To motivate


CorrectAnswer

Realistic employee development , Measurable employee development , Well costedemployee development


True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the same form as

for product & market portfolio.CorrectAnswer

False

Your Answer False


ensure ________ of employeesCorrectAnswer

Career Progression



CorrectAnswer

Job enrichment , Informal organisation , Participative management


Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the following

elements of HRM. Those are:CorrectAnswer

Suitable compensation plan , Selection of the right people , Good performance appraisalsystem

Your Answer Suitable compensation plan , Selection of the right people , Good performance appraisalsystem



CorrectAnswer

15 years

Your Answer 15 years

Multiple Choice Single AnswerQuestion Every employee also has a succession plan to him, which is also known as -

CorrectAnswer

Shadow planning

Your Answer Shadow planning


CorrectAnswer

The rating scale are ambiguous

Your Answer The rating scale are ambiguous

Select The BlankQuestion For closure , if there is no response ( from government ) within ________ permission is

deemed to have been grantedCorrectAnswer

60

Your Answer 60

Multiple Choice Multiple AnswerQuestion For each question in the questionnaire, the participant gets a score from -

CorrectAnswer

Himself (as filled in self questionnaire) , Colleague's score , Subordinate's score

Your Answer Himself (as filled in self questionnaire) , Colleague's score , Subordinate's score

Multiple Choice Single AnswerQuestion How would human resource management be used as a business development tool?

CorrectAnswer

Infusing professionalism & dynamism



CorrectAnswer

False

Your Answer False

Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback exercise -

CorrectAnswer

Participants orientation , Questionnaire distribution , Monitoring & follow up

Your Answer Participants orientation , Questionnaire distribution , Monitoring & follow up

Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear fruit, such

type of efforts & the consequent results may be called as -CorrectAnswer

Blue Moon lighting


Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented with foreign assignment in the

career path model. What are the benefits of this form of assignment?

CorrectAnswer

The individual is tested in an alien environment , He is trained to see the business in agloble context , Lack of opportunity in our country dosen't come in the way of careerprogression

Your Answer The individual is tested in an alien environment , He is trained to see the business in agloble context , Lack of opportunity in our country dosen't come in the way of careerprogression

Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit simultaneously

with that of the original job?CorrectAnswer

Moon-lighting



CorrectAnswer

Audit

Your Answer Audit

Select The BlankQuestion ________ of managers assessed in the same study were positioned in the "Stars"

category.CorrectAnswer

0.15

Your Answer 0.15


CorrectAnswer

Role clarity


True/FalseQuestion Federations & unions constitute not only a part of organisations but also an important

and crucial wing of themCorrectAnswer

True

Your Answer True

Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this grade

would remain there only for ________ yearsCorrectAnswer

two

Your Answer two


CorrectAnswer

Human Resourse Development


Multiple Choice Single AnswerQuestion The "Zero defects" concept defined TQM as -

CorrectAnswer

The system to be used is prevention.

Your Answer The system to be used is prevention.

Select The BlankQuestion HRD department is also included as an ________ of HRD.

CorrectAnswer

Instruments

Your Answer Stakeholders

Select The BlankQuestion A dynamic and everchanging environment calls for a shift in approach from ________

human resource management to a proactive and innovative one.CorrectAnswer

reactive


True/FalseQuestion Through consumers participation in management, consumer will lose their rights through

served techniqueCorrectAnswer

False

Your Answer False






human resource management to a proactive and innovative one.Correct Answer reactive


Multiple Choice Multiple AnswerQuestion what is the role played by management representatives while Participating in traade unions

adminstration?Correct Answer Advisory , monitoring information , providing ideas and opinions

Your Answer Advisory , monitoring information , providing ideas and opinions







Multiple Choice Single AnswerQuestion Name the process which is continous and stops only when the organisation ceases to exist


Your Answer Hiring

Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies himself in several

roles in the questionnaire like a -Correct Answer Superior , Subordinate , Colleague



Question What are aims & objectives of HRA?

Correct Answer Increase manarginal awarness of human resourcess , Developing new meaure of effectivemanpower utilzation . , Enabling a longer time horzon for planning & budgeting .

Your Answer Increase manarginal awarness of human resourcess , Developing new meaure of effectivemanpower utilzation . , Enabling a longer time horzon for planning & budgeting .

Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age or

have served with the company for 10 years.Correct Answer 40

Your Answer 40

Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or chief, instead,

importance is given to hiring the right people for the rights. This policy emulates whichconcept?



Select The BlankQuestion In a re-engineering programme, when a process changes so does the ________ of the

concerned employee.Correct Answer job profile


True/FalseQuestion Organisations presently are taking measures to satisfy the workers through various

methods including the schemes of worker & participation in managementCorrect Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name some of the leadership

qualities.Correct Answer Personal Integrity , Technical ability , Motivator

Your Answer Personal Integrity , Technical ability , Motivator


The ultimate goal of all job relatedtraining.



Concentration of developmentalactivities on certain categories



True/FalseQuestion An urgency motivation can be explained by a situation where dynamic profitable

organisations foresee a crisis and initiate a radical transformation by breaking statusbarriers & restructuring organisational relationships.

Correct Answer True

Your Answer True




Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some other useful

tools to bring about continuousimprovement in an organisation.Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation


Select The BlankQuestion The link between sense of reality and ________ is important for proper understanding of

the definition of sense of realityCorrect Answer imagination








True/FalseQuestion An employee sponsor, the HR manager plays an integral role in organisational success.

Correct Answer True

Your Answer True










True/FalseQuestion HRD audit can give significant inputs about existing stage of accountability of employees.

Correct Answer True

Your Answer True






Your Answer False

Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategic business partner is

still at a level of ________ rather than reality.Correct Answer Rhetoric


Multiple Choice Multiple AnswerQuestion Under the workshop methodology, a series of diagnostic exercises through question are

taken, theses are:

Correct Answer How would you critically evaluate the job rotation in your company? , What are the threegood things in your performance appraisal systems? , What are the strengths &weaknesses of your training policies & practice?

Your Answer How would you critically evaluate the job rotation in your company? , What are the threegood things in your performance appraisal systems? , What are the strengths &weaknesses of your training policies & practice?

True/FalseQuestion The functioning of federations and unions has its impact on human resources management

of varios industries & organisationCorrect Answer True

Your Answer True

True/FalseQuestion It can be enagued that globalization has reduced poverty in India and China, home to move

that half a billion of the world's poor income groupCorrect Answer True

Your Answer True

True/FalseQuestion Through consumers participation in management, consumer will lose their rights through

served techniqueCorrect Answer False

Your Answer False













Select The Blank

Question Analysis of ________ data can give a lot of insights into the HRD assets and liabilities ofthe company

Correct Answer Secondary


Multiple Choice Multiple AnswerQuestion Name the two chairman of Hindustan Lever who both followed the patteren of nurturing

and handling over to competent successors from within.Correct Answer Vasant , T. Thomas


Multiple Choice Single AnswerQuestion Why is it felt that federations & unions in India are not functioning on sound lines?

Correct Answer Outside political leadership

Your Answer Inefficient functioning & working of such organisations

Multiple Choice Single AnswerQuestion Why is it that management should take extra care while framing personnel policies,

especially where an employees organisation does exist?Correct Answer Federations are eveready to challenge management action, particularly with respect to

promotions, transfers, seniorityYour Answer Federations are eveready to challenge management action, particularly with respect to

promotions, transfers, seniority



Your Answer Demming




True/FalseQuestion Potential refers to the likelihood of the job holder making a future contribution to the

employing organisation.Correct Answer True

Your Answer True


Correct Answer The system to be used is prevention.




Your Answer Ranking


Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Name the process in the development of managerial personnel.

Correct Answer Performance planning , Performance appraisal , Coaching

Your Answer Performance planning , Performance appraisal , Coaching

Multiple Choice Multiple AnswerQuestion Motorola developed an index, Individual Dignity Entitlement based on following questions :

Correct Answer Do you have a substantive job that contributes to the success of Motorola? , Do you have acareer plan and is it exciting, achievable and being acted on? , Do you have on-the-jobbehaviours and the knowledge base to be successful?

Your Answer Do you have a substantive job that contributes to the success of Motorola? , Do you have acareer plan and is it exciting, achievable and being acted on? , Do you have on-the-jobbehaviours and the knowledge base to be successful?

Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding business, licenses

& permits operating in IndiaCorrect Answer Mid 80's

Your Answer Mid 80's

True/FalseQuestion A strong framework of HRM policy and systems is essential for the development andimplementation of HRD strategy.Correct Answer TrueYour Answer True

True/FalseQuestion Counselling involves a one to one discussion between the participant and administrator.Correct Answer TrueYour Answer TrueQuestion Federation & unions at few levels are managed on the lines of management of a political bodyCorrect Answer FalseYour Answer True


Merit pay It is based on performance in the company as per his set roles. It is based on performance inthe company as per his set roles.

Stock Options It is issued to the employees to be a shareholder in the company. It compensates with thesupply index.

Commissions It is assigned on completion of targets set. It is assigned on completion of targets set.

Dearness Allowance It compensates with the price index. It is issued to the employer to be a shareholderin the company.Question What are judgments of characteristics, traits of employees & impact of these characteristics& traits on their performance.Correct Answer AppraisalsYour Answer FeedbackSelect The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed inquantifiable numbers.Correct Answer manegerialYour Answer manegerial

Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of jobevaluation should be selected.Correct Answer methodYour Answer method


Question What are the elements of a quality control system?Correct Answer A means of measurement of accomplishment , A means of standard. , A comparisionof actual results with the standard.Your Answer A means of measurement of accomplishment , A comparision of actual results with thestandard. , A means of continous improvement.

True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the same form as forproduct & market portfolio.Correct Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing the strengths andweakness of HRDCorrect Answer Manual reports , Marked Handouts , Personal ManualYour Answer Manual reports , Marked Handouts , Personal Manual


Multiple Choice Multiple AnswerQuestion what is the role played by management representatives while Participating in traade unionsadminstration?

Correct Answer Advisory , monitoring information , providing ideas and opinionsYour Answer Advisory , monitoring information , providing ideas and opinions

Multiple Choice Multiple AnswerQuestion Through the BPR Programme an experience a sense of ownership in a company only if theorganisation believes in :Correct Answer Caring ( honest & open communication & mutual support) , Sharing (with teamshaving a common objectives) , Daring (encouraging enterpreneuial adaptation capabilities)Your Answer Sharing (with teams having a common objectives) , Caring ( honest & opencommunication & mutual support)

Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?Correct Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance with desired standards.Your Answer Improvement in minimizing wastages. , An effective inspection & control system. ,Conformance with desired standards.

Select The BlankQuestion For closure government permission is required at least ________ days before the intendedclosureCorrect Answer 90Your Answer 30


True/FalseQuestion HRD audit can give significant inputs about existing stage of accountability of employees.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Which practices should be linked to business goals and corporate strategy :Correct Answer HRD & HRYour Answer HRD & HRM

Multiple Choice Multiple AnswerQuestion While planning for a period of five years, the expected loss situation can be evaluated interms of:Correct Answer Retirement , Transfer , DeathYour Answer Retirement , Transfer , Additions

The beneficiaries to business firms by job evaluationIt enables Cos. to get data in local wage surveys to establish job classification

True/FalseQuestion Representatives of the consumers association besides the representatives of employees &employers have to participate in the meeting of collective bargaingCorrect Answer TrueYour Answer True


Question What are the general characteristics of a Technical - functional competence?Correct Answer Primary interest in functional work , They would like to remain expert rather thanbecome general managers , They consider managerial and administrative responsibilities as avoidableirritants

Multiple Choice Single AnswerQuestion Name one of the processes of job evaluationCorrect Answer Select the methodYour Answer Select the method

True/FalseQuestion Federations & unions constitute not only a part of organisations but also an important andcrucial wing of themCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Secretary & Craft /Unit level Union flow to -Correct Answer General body of Members of employees organisationsYour Answer General body of Members of employees organisations

Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any Organisation couldlast about ________.Correct Answer One & half to about 3 monthsYour Answer One & half to about 3 months

Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is sufficientlycomplete is that of the -Correct Answer ReviewerYour Answer Assessor


Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , Itis used to enhance strategic feedback and learning curves.Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It isused to enhance strategic feedback and learning curves.

Multiple Choice Single AnswerQuestion When employees takes up other occupation & spend more or less 70% of their time &resources for their business or industrial unit. Second job activity to this extent may be called as :Correct Answer Three quarter Moon LightingYour Answer Full Moon Lighting

Multiple Choice Single AnswerQuestion Who is the person who should always remain away from Doppelganger effect.Correct Answer Chief ExecutiveYour Answer Employee

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what are very importantoccasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The first performanceappraisalYour Answer The first promotion , Successfully completed asignment , The first performance appraisal

True/FalseQuestion Off-line quality control consists of all control activities that are conducted externally to theproduction system.Correct Answer TrueYour Answer False

Select The BlankQuestion ________ are first established on the basis of job information derived from job ananysis.Correct Answer GradesYour Answer Discription

Multiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time consuming.Correct Answer RankingYour Answer Ranking

True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries & benefitsCorrect Answer TrueYour Answer True

Select The BlankQuestion HRD department is also included as an ________ of HRD.Correct Answer InstrumentsYour Answer StrategiesSelect The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and




Correct Answer 5

Your Answer 5






Your Answer False







Your Answer False






Correct Answer True

Your Answer True














Question Which system emphasis a lot on the need to motivate people



True/FalseHRM assgn:12: VikasTrue/FalseThe functioning of federations and unions has its impact on human resources management of variosindustries & organisationCorrect Answer True





True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the same form as forproduct & market portfolio.Correct Answer False













True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer …..But the inustryCorrect Answer False






Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is the role played bymanagement in fostering a close understanding between each other?Correct Answer It's own approach to problem solving technique







Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Working Presidentflows to -Correct Answer General Secretary







Question What are the key characteristics / features of a Human Resource Audit.Correct Answer Employee competency check list , Evaluation by HR department in conjunction withinternal customers. , To find the competency gap






Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial wing of anorganisation?Correct Answer If mismanaged they affect industrial peace






HRM assgn:14: Petrina


Question Name the Questions which enable the superior to verify that he has correctly heard.





Your Answer complex







Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have developed each year

& exports are up by more than ________Correct Answer 0.5

Your Answer 0.5

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined in the

order of importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , Accountability




Your Answer Culture






Your Answer 90

True/FalseQuestion Objective of performance appraisal system is to identify the developmental needs of


Your Answer True




may not be recognised by tax lawsMultiple Choice Single AnswerQuestion What is it that Union leader usually do to gain the confidence of its member?



Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly suitable for

360 - degree appraisal.Correct Answer Culture

Your Answer Culture















Select The BlankQuestion ________ manpower plan need the involvement of top management as well as HR

exports.Correct Answer Strategic



managers.












True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest of

all the parties envolved in the process of organisationCorrect Answer False

Your Answer False



It takes into account the variouskey factors that will tell theoverall performance of a job.

It takes into account the variouskey factors that will tell the overallperformance of a job.












Your Answer True



Your Answer False




True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries &

benefitsCorrect Answer True

Your Answer True





Correct Answer HRD

Your Answer HRD




Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the Questions asked

need to outline?Correct Answer Inputs expected from the Training Department , To prove weakness & strengths of

individuals , Opportunities available to overcome such weaknesses.Your Answer Inputs expected from the Training Department , To prove weakness & strengths of

individuals , Opportunities available to overcome such weaknesses.True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will complete the

appraisal as at 31st Aug.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the

job.Correct Answer Quantitative


Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practices are

designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HR


professionals to employee population.Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to








Your Answer False




True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training

etc is a good mechanism of career planningCorrect Answer False

Your Answer False



Your Answer False




True/FalseQuestion Organizations gear most of their management succession activities to the immediate

past.


Your Answer False




Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect Human

Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.








Select The BlankQuestion ________ are first established on the basis of job information derived from job

ananysis.Correct Answer Grades

Your Answer Grades

HRM_2 - Senthil

True/FalseQuestion The data obtained through job analysis are recorded on what is known

as job analysis sheet.Correct Answer True

Your Answer True


Correct Answer HRD

Your Answer HRD








Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining employee

value with following factors :Correct Answer Technology , Leadership , Motivation




Your Answer True

Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employees

who have accepted the scheme are however , valid only for payouts ofupto ________








complete the appraisal as at 31st Aug.Correct Answer False

Your Answer True

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the type of

work in various departments of the organisation in a systematic way bethe employee during his tenure of employment in an organisation?



True/FalseQuestion Through consumers participation in management, consumer will lose

their rights through served techniqueCorrect Answer False

Your Answer False


his subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals




Your Answer True






Your Answer Paper




Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in

any Organisation could last about ________.Correct Answer One & half to about 3 months




Your Answer AT & T



Your Answer Vision

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what

are very important occasions for a young employee?

Correct Answer The first promotion , Successfully completed asignment , The firstperformance appraisal

Your Answer The first promotion , Successfully completed asignment , The firstperformance appraisal




Select The BlankQuestion ________ phase involves generating confidence in the employee to

open up and frankly share his perceptions, feeling etc.Correct Answer Rapport building














Select The BlankQuestion The ________ provide resources to approved employment schemes in

the organised & marginised sectorsCorrect Answer Employment Generation Fund







managements should educate the members about the concept & valuein strenghening union functioning , minimising misunderstandings

Your Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & valuein strenghening union functioning , minimising misunderstandings

Select The BlankQuestion Federation & union at all levels are managed on the lines of

management of ________Correct Answer A political body





Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional

competence?Correct Answer Primary interest in functional work , They would like to remain expert

rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants

Your Answer Primary interest in functional work , They would like to remain expertrather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants






Your Answer False





clearly distinguish between immediate training needs to improvepresent performance & ________.





Your Answer False

True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no.

of managers work with wide range of other people, it becomes difficultfor a single manager to accurately assess their contribution.

Correct Answer True

Your Answer True


















Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR

practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,

The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses ,

The ratio of HR professionals to employee population.Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forces





Your Answer False



Your Answer True


Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account &

ConsumerYour Answer employess organisations , manufactures of commerce , cost account &

Consumer

Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions

meetings particularly at the time of industrial dispute help both theparties -

Correct Answer To exchange their contradictory views








Correct Answer 1912

Your Answer 1912


Group goals Vs.Organisational goals


Better decisions about peoplebased on improvedinformation system




It is "endomic to everyorganisation regadless of size,funtion or character ofwonership

Organisational politidering Organisational politidering









Your Answer False



Your Answer True



Correct Answer True

Your Answer True

True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong

direction.Correct Answer True

Your Answer True


Question What are the uses of the ' Balanced Score Card' as a strategic managementsystem?

Correct Answer It is used to clarify & translate vision & strategy , It is used as amanagement tool. , It is used to enhance strategic feedback and learningcurves.

Your Answer It is used to clarify & translate vision & strategy , It is used as amanagement tool. , It is used to enhance strategic feedback and learningcurves.





Correct Answer Informal organisation , Participative management , Job enrichment














Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then












Correct Answer True

Your Answer True



Your Answer HRD systems maturity score , Competency score , HRD competenciessystems maturity score

Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally

managed Cos'Correct Answer HRD practices

Your Answer HRD practices


Correct Answer Less

Your Answer Less

Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining employee value

with following factors :Correct Answer Technology , Leadership , Motivation



assessor is transferred from his/her job after Feb.Correct Answer He/She will complete the appraisal of those reporting to him/her & proceed

on transferYour Answer He/She will complete the appraisal of those reporting to him/her & proceed

on transfer


Correct Answer True

Your Answer True

True/FalseQuestion It is not necessary that the subordinate should feel free to participate

without fear in the process of review & feedback.Correct Answer False

Your Answer False



Your Answer Expansion of business globally , Global market accessability , Globalorientation of organisational structure





















Correct Answer HRD

Your Answer HRD



Your Answer False












Correct Answer True

Your Answer True



Your Answer Culture









Your Answer 45 days






Your Answer True



Assignment to someimportant task force orcommittee






Correct Answer True

Your Answer True










members , member may view thire movement weakend with the influence ofmanagement , due to misunderstandings cropping up among leader &members

Your Answer member may view thire movement weakend with the influence ofmanagement , due to misunderstandings cropping up among leader &members , trade union leader may feel thire influence decelerated amongtrade union members

Select The Blank

Question People take ________ supportively and use it for development.






Multiple Choice Single AnswerQuestion What is it that good HR practices can build?

Correct Answer Competencies


Select The BlankQuestion The problem and challenges of continous improvement can be effectively

tackled by taking advantage of ________.Correct Answer Synergy of teams






Job analysis It is one of the job evaluationprocess which finds outrelevant facts.

It is one of the job evaluationprocess which finds outrelevant facts.

Non-quantitative jobevaluation category.

Simple ranking and gradingare palced under suchcategory.

Simple ranking and pointsystem are placed under suchcategory.

Quantitative job evaluation Point system and factorcomparison methods areplaced under such category.

Point system and factorcomparison methods areplaced under such category.


It enables Cos. to get data inlocal wage surveys toestablish job classification.

It enables Cos. to get data inlocal wage surveys to establishjob classification.


Question The budget of Feb 1997 presented by Finance minister Mr. P. Chidambaramshowed a spirit of optimism & growth. What were its components

Correct Answer significantly reduced taxes , nationalized excise rates , encouragement forinvestment in infrastructure

Your Answer significantly reduced taxes , nationalized excise rates , encouragement forinvestment in infrastructure

Multiple Choice Single AnswerQuestion There are several ways in which human resource management can

strengthen relationships to accomplish organisational goals. What was one ofthe findings from the survey of 1996 from some Indian Experiences?

Correct Answer An increasing number of human resources professionals have been includedin the top management.

Your Answer An increasing number of human resources professionals have been includedin the top management.



Your Answer True







Multiple Choice Single AnswerQuestion Why is it that trade union leaders, particularly those connected with political

parties may strongly oppose management participation in Trade Union?Because they are of the views that -







Question According to shroff (1995) the government needs to foucs on three areaswhich are likely to inpute the effective implementation of the economicpolicy, they are


Your Answer Inadequate institutional reform , the speed and sequence of reformmeasures , Inadequacies in the communication & political management ofthere measures



Your Answer Cost reduction , More profit , Higher productivity



Your Answer Higher productivity , Satisfied customers , Satisfied stockholders







Correct Answer 25-G

Your Answer 25-G











Your Answer 1 year



Your Answer False





Correct Answer Better organisational health , Better developed roles , Better utilisation ofhuman resources

Your Answer Better organisational health , Better developed roles , Better utilisation ofhuman resources



Your Answer Labour



Your Answer False



Your Answer 40


boss.Correct Answer True

Your Answer True


Effective leadership,organisational readiness &style of implementation.



"The attitude of a learner" Successful Benchmarking Successful Benchmarking

Analysis of various systems orfunctions common acrossdifferent types of industry.

Generic Benchmarking Generic Benchmarking

A (POS) system An organisationalBenchmarking Technique

An organisationalBenchmarking Technique





Multiple Choice Multiple AnswerQuestion Participation of Mgmt in federations & unions at all levels helps to -

Correct Answer Strength the trade union movement , maintain Industrial harmony , Developsound human relations

Your Answer Strength the trade union movement , maintain Industrial harmony , Developsound human relations

Multiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions of successful organisations,

name one of them.Correct Answer Employment security


Multiple Choice Multiple AnswerQuestion What is the need for HRA?

Correct Answer No information about organisation human resource is available to managerin conventional accounting' , the measure of the income which are providedin conventional statements do not accurately reflect the level of businessperformance , if the value of human resources is not duly reported in the

P&L A/c & balance sheet impact of mgt decision of human asset can not begauged

Your Answer No information about organisation human resource is available to managerin conventional accounting' , the measure of the income which are providedin conventional statements do not accurately reflect the level of businessperformance , if the value of human resources is not duly reported in theP&L A/c & balance sheet impact of mgt decision of human asset can not begauged



business in a globle context , Lack of opportunity in our country dosen'tcome in the way of career progression

Your Answer The individual is tested in an alien environment , He is trained to see thebusiness in a globle context , Lack of opportunity in our country dosen'tcome in the way of career progression




Select The BlankQuestion Good relationships ideally does not mean a "goodie goodie" relationship, it

should be based on mutual respect & should be ________Correct Answer Functional & objective

Your Answer Functional & objective



Your Answer Merit rating






Your Answer False




Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following approach

should be adopted to bridge the gap? Alternatives for the training shouldinclude a -





Your Answer True



Your Answer False






Your Answer True


Multiple Choice Single AnswerQuestion What are judgments of characteristics, traits of employees & impact of these

characteristics & traits on their performance.Correct Answer Appraisals


Multiple Choice Single AnswerQuestion The belief that a human resource, when put through different management

development programmes, is converted into a good management resourcesis supported by which common approach?

Correct Answer Manufacturing approach







Your Answer True









Your Answer False








Your Answer Inadequate institutional reform , lack of directional support , Inadequacies inthe communication & political management of there measures






Your Answer Paper


Correct Answer True

Your Answer True



Your Answer Point








Question Name the system which is simple, less expensive & less time consuming.


Your Answer Ranking





Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets

in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the

organisation , it may not be recognised by tax lawsYour Answer it does not recognise the human side human side to mgmt side to side to

mgt of human resources , it may not be recognised by tax laws , There is noassurance of future benefits




Multiple Choice Single AnswerQuestion Almost all organisations train employees either in their own training colleges

or in the training colleges of other organisations. Employees may spendmany years at various educational institutes before joining their organisationas employees, which may extend upto -


Your Answer 5 years



Correct Answer Letter from the administrator , Letter from the participant soliciting feedback, Self addressed envelope from the administrator

Your Answer Letter from the administrator , Letter from the participant soliciting feedback, Self addressed envelope from the administrator



Your Answer True



Your Answer Openness to feedback , Developmental attitude




Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills

requirement, conditions of work etc.Correct Answer Job analysis

Your Answer Job evaluation



Your Answer True




Your Answer a complete or perish situation



Correct Answer True

Your Answer True



Your Answer It provides a benchmarkas to the performance of the quality system. , Itconstitutes a permanent record of the progress in achieving the goals of

quality. , It facilitates and encourages supplier quality certificationsystems.




Select The BlankQuestion The process of analysing jobs from which job descriptions are developed are

called ________.Correct Answer Job Analysis





Your Answer 1 year


approach should be adopted to bridge the gap? Alternatives for the trainingshould include a -




role played by management in fostering a close understanding between eachother?





Assignment to someimportant task force orcommittee












Your Answer True








Data from within theorganization

Immediate Within 1 year Within 1 year

Intermediate 1 year to 5 years 1 year to 5 years





Question Name one of the processes of job evaluation


Your Answer Point method



Your Answer False







Your Answer 60











Your Answer True



Your Answer False




Multiple Choice Multiple AnswerQuestion Name the two chairman of Hindustan Lever who both followed the patteren

of nurturing and handling over to competent successors from within.Correct Answer Vasant , T. Thomas




Your Answer EMS



Your Answer 40



Your Answer To forecast skill requirements



Your Answer True


home to move that half a billion of the world's poor income group

Correct Answer True

Your Answer True



Your Answer Freedom or Independence


system of HRD:Correct Answer Career development , Potential appraisals , Career planning




Your Answer False






Your Answer method



It takes into account thevarious key factors that willtell the overall performance ofa job.

It takes into account thevarious key factors that will tellthe overall performance of ajob.


Effort, responsibility, skill,working conditions



Designing wage structure : Similar jobs are grouped and Similar jobs are grouped and

treated as a job class. treated as a job class.




Multiple Choice Single AnswerQuestion The audit has forced which level of Management to share their plans across

their organisation resulting in increased involvement of employeesCorrect Answer Top

Your Answer Top


Correct Answer True

Your Answer True



Correct Answer 1912

Your Answer 1912




Your Answer Divisional / departmental manager & personnel manager.




Multiple Choice Single AnswerQuestion When employees spend half of the time and / or resources available to them

on a second job / occupation for luxuries / comforts it is known as :

Correct Answer Half Moon lighting



Correct Answer True

Your Answer True






relationship of the rater is recorded throughout the exercise.Your Answer The working relationship of the rater is recorded throughout the exercise. ,

The name of the assessor to whom it is addressed. , The name of theadministrator to whom it is addressed.


practice:Correct Answer Organisational Capabilities , Business Strategy , Human Resource Practices

Your Answer Business Strategy , Organisational Strategy , Organisational Capabilities






Your Answer To realise each others faults






Your Answer Mandatory



Your Answer Labour






Your Answer True









Correct Answer True

Your Answer True






Your Answer True













Your Answer Disfunctional competence




Your Answer Establishment stage



LIST OF ATTEMPTED QUESTIONS AND ANSWERSTrue/FalseQuestion In the Grid Seminars, stress is laid on teaching.Correct Answer FalseYour Answer FalseSelect The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure________ of employeesCorrect Answer Career ProgressionYour Answer Career ProgressionTrue/FalseQuestion Organisations should pay for the value of the job but not for the value of the person.Correct Answer FalseYour Answer FalseSelect The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer ImplementationYour Answer ImplementationSelect The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off periodCorrect Answer 0.5Your Answer 0.5True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries & benefitsCorrect Answer TrueYour Answer TrueTrue/FalseQuestion Long range planning are beyond eight yearsCorrect Answer FalseYour Answer FalseSelect The BlankQuestion ________ should reinforce positive behaviour.Correct Answer FeedbackYour Answer FeedbackMultiple Choice Single AnswerQuestion What should be suggestive and not prescriptive .Correct Answer FeedbackYour Answer FeedbackMatch The FollowingQuestion Correct Answer Your AnswerMajor sources of recruitment in private sector.Employee recommendations and advertisement.Employeerecommendations and advertisement.SANDOZ INDIA LTD. Internal Advertising is restored for all vacancies.Internal Advertising is restoredfor all vacancies.NATIONAL MACHINERYmanufacturers ltd.Vacancy is filled in by promoting the employees seniority,merits.Vacancy is filled in by promoting the employeesseniority, merits.Major sources of recruitmentin public sector.Scheduled tribes andscheduled castes & employeerecommendations.Scheduled tribes andscheduled castes & employee recommendations.Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions meetings particularly at thetime of industrial dispute help both the parties -Correct Answer To exchange their contradictory viewsYour Answer To exchange their contradictory viewsMultiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry can bebrought in, giving an organisation an edge over its rivals.,Proven systems can be implemented withminimal modification

Your Answer It is readily transferable , New practices, earlier implemented in an entire industry can bebrought in, giving an organisation an edge over its rivals.,Proven systems can be implemented withminimal modificationMultiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?Correct Answer Improvement in standard of goods with very little increase in cost ofproduction , Improvement in minimizing wastages. , Conformance with desired standards.Your Answer Improvement in standard of goods with very little increase in cost of production ,Improvement in minimizing wastages., Conformance with desired standards.Multiple Choice Single AnswerQuestion The Main contribution of HRD audit is to focus onCorrect Answer Value-adding HRDYour Answer Value-adding HRDMultiple Choice Multiple AnswerQuestion 360 - Degree Appraisal is to get a broad assessment of an individual from different sources,following factors need to be watched at this stage -Correct Answer Individual learning , Organisational learning , Improved Individual behaviourYour Answer Individual learning , Organisational learning , Improved Individual behaviourMultiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time consuming.Correct Answer RankingYour Answer Factor conparisionMultiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation , itmay not be recognised by tax lawsYour Answer people are not owened by the organisation , it may not be recognised by tax laws , There isno assurance of future benefitsSelect The BlankQuestion ________ of managers assessed in the same study were positioned in the "Stars" category.Correct Answer 0.15Your Answer 0.15Multiple Choice Multiple AnswerQuestion Name the various HRD outcomes variables :Correct Answer Better organisational health, Better developed roles, Better utilisation of human resourcesYour Answer Better organisational health, Better developed roles, Better utilisation of human resourcesMultiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?Correct Answer It provides a benchmarkas to the performance of the quality system., It constitutes apermanent record of the progress in achieving the goals of quality. , It facilitates and encourages supplierquality certificationsystems.Your Answer It provides a benchmarkas to the performance of the quality system., It constitutes apermanent record of the progress in achieving the goals of quality., It facilitates and encourages supplierquality certificationsystems.Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit simultaneously with thatof the original job?Correct Answer Moon-lightingYour Answer Moon-lightingTrue/FalseQuestion The individual with a deep speed insight will not go quickly to the least of a problem.Correct Answer FalseYour Answer FalseMultiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.Correct Answer LeaderYour Answer LeaderSelect The Blank

Question Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of naturalresources are not considered valid reasons for closure as there are ________Correct Answer avoidable circumstancesYour Answer avoidable circumstancesTrue/FalseQuestion The reviewer has the prime role of recording major appraisal details.Correct Answer FalseYour Answer FalseMultiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in the United States in the early -Correct Answer 1920'sYour Answer 1920'sSelect The BlankQuestion Companies can offer the option only to employees who are above ________ years of age orhave served with the company for 10 years.Correct Answer 40Your Answer 40Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in India Correct Answer Govt. to take steps toalleviate poverty, Govt. to take steps to accelarate economic development , People to practice religioustoleranceYour Answer Govt. to take steps to alleviate poverty, Govt. to take steps to accelarate economicdevelopment, People to practice religious toleranceMatch The FollowingQuestion Correct Answer Your AnswerThe ultimate goal of all job related training.Long-term improvement. Long-term improvement.Problem children High potential High potentialConcentration of developmental activities on certain categories Gets the best results Gets the best resultsCreativity & Practical skills Walkabout challenges Walkabout challengesSelect The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and ________.Correct Answer ObedienceYour Answer ObedienceMultiple Choice Multiple AnswerQuestion Performance counselling should not give a chance in discussion like -Correct Answer Increments , Salaries , RewardsYour Answer Increments , Salaries , RewardsTrue/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely no potential for growth& should be included in a rationalization programme.Correct Answer FalseYour Answer FalseMultiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear fruit, such type ofefforts & the consequent results may be called as -Correct Answer Blue Moon lightingYour Answer Blue Moon lightingTrue/FalseQuestion Potential refers to the likelihood of the job holder making a future contributionto the employing organisation.Correct Answer TrueYour Answer TrueMultiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect Human ResourceManager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.Your Answer Disharmony in individual & organisational goal balance.Multiple Choice Multiple AnswerQuestion A key HR role in the firm will be multidisciplinary consulting around -

Correct Answer Individual , Team , Business unitYour Answer Individual , Team , Business unitSelect The BlankQuestion A strategy based on superior service is very powerful as the ________ is highCorrect Answer value addedYour Answer value addedMultiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in working committeemeetings. Who would the unions at the department / divisional level invite to attend such meetings?Correct Answer Divisional / departmental manager & personnel manager.Your Answer Representatives from line & personnel areasMultiple Choice Single AnswerQuestion A multi-Rate Appraisal and feedback system is essentiallyCorrect Answer a 360 degree AppraisalYour Answer Multi - pronged techniqueTrue/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer … ..But the inustryCorrect Answer FalseYour Answer FalseTrue/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer TrueSelect The BlankQuestion Most HRD audit are due to failures of ________.Correct Answer ImplementationYour Answer ImplementationMultiple Choice Multiple AnswerQuestion What were the elements of the liberalization Movement?Correct Answer Abolishion of licensing , MRTP limit , Foreign InvestmentYour Answer Abolishion of licensing , MRTP limit , Foreign InvestmentMultiple Choice Multiple AnswerQuestion Succession planning is done in three time frames, those are-Correct Answer Immediate , Intermediate , Long rangeYour Answer Immediate , Intermediate , Long rangeMultiple Choice Single AnswerQuestion Every employee also has a succession plan to him, which is also known as -Correct Answer Shadow planningYour Answer Career planningSelect The BlankQuestion The job evaluation programme once installed must be continued on a ________ basis.Correct Answer permanentYour Answer permanentMultiple Choice Multiple AnswerQuestion Name the three phases of recruitment process:Correct Answer Planning , Implementing , EvaluatingYour Answer Planning , Implementing , Evaluating

1

HRM ASSGN : 3: SHAGUN



Your Answer True


Correct Answer True

Your Answer False



Your Answer Realistic employee development , Measurable employee development , Wellcosted employee development , Under costed employee development

Select The BlankQuestion ________ means every employee is an active participant in goal attainment.

Correct Answer Employee involerment

Your Answer Employee involerment



Your Answer True


clarified are :Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to

provide feedback?Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are the

participants?Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any






Select The Blank

2

Question In a re-engineering programme, when a process changes so does the________ of the concerned employee.

Correct Answer job profile


Multiple Choice Single AnswerQuestion Name the process which is continous and stops only when the organisation

ceases to existCorrect Answer Hiring

Your Answer Hiring



Your Answer political consiiderations



Your Answer The rating scales of the employee




Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals which may

be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders

Your Answer Cost effectiveness , Satisfied customers , Satisfied stockholders

Multiple Choice Single AnswerQuestion If supply of labour is higher than demand, which factor would be relatively

low?Correct Answer Wage

Your Answer Wage



Your Answer manufactures of commerce , cost account & Consumer , various ministeries ,employess organisations

Multiple Choice Single AnswerQuestion How would human resource management be used as a business development

tool?Correct Answer Infusing professionalism & dynamism

3

Your Answer By building relationship networks.



Your Answer False



Your Answer Ranking


assessor is transferred from his/her job after Feb.Correct Answer He/She will complete the appraisal of those reporting to him/her & proceed on

transferYour Answer The appraisal will be done by the new incumbent in the position as at 31st

Aug.Multiple Choice Multiple AnswerQuestion While planning for surplus, the following are the options:





Your Answer True


following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good performance

appraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good performance

appraisal system , Training to managersTrue/FalseQuestion Human resource management is responsible for getting the best people,


Your Answer True



Your Answer Culture


4

Question What are the general characteristics of a Technical - functional competence?

Correct Answer They would like to remain expert rather than become general managers ,They consider managerial and administrative responsibilities as avoidableirritants , Primary interest in functional work

Your Answer Primary interest in functional work , Such individuals start a new business,less for making money than for creating product that could be identified astheirs , They would like to remain expert rather than become generalmanagers



authority , Probability & consequences of errorsYour Answer Supervision & leadership , Leadership & management , Co-operation &

association outside the line of authoritySelect The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by



Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties, responsibilities

and conditions of job.Correct Answer Job discription











Multiple Choice Multiple AnswerQuestion Name the factors which come under ' Work Planning' that is component

systems of HRD:Correct Answer Performance appraisal , Role analysis , Contextual analysis

Your Answer Potential appraisals , Performance appraisal , Role analysis




5






Your Answer False

Select The BlankQuestion For closure government permission is required at least ________ days before

the intended closureCorrect Answer 90

Your Answer 30

Multiple Choice Multiple AnswerQuestion What are the key components of a Business Process Re-engineering

Programme?Correct Answer Customer Satisfaction , Service delivery , Product development

Your Answer Benchmarking , Customer Satisfaction , Service delivery , Productdevelopment


preceeding years allocation?Correct Answer 0.5

Your Answer 0.3







Your Answer EMS





6





Your Answer Openness to feedback , Developmental attitude , Closeness to Feedback ,Organisational attitude
















performance appraisalTrue/FalseQuestion Long range planning are beyond eight years


Your Answer False

Multiple Choice Single AnswerQuestion There are several ways in which human resource management can strengthen

relationships to accomplish organisational goals. What was one of the findingsfrom the survey of 1996 from some Indian Experiences?

Correct Answer An increasing number of human resources professionals have been included inthe top management.

Your Answer Building synergies across the organisation.



Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion What is the percentage change in allocation for such a sector over the preceeding years

allocation?Correct Answer 0.5

Your Answer 0.5










Your Answer Paper






Your Answer 90


Question A Managerial Walkabouts presents the students with some basic challenges, such as -

Correct Answer Logical Enquiry , Service , Adventure







Your Answer False


Correct Answer Wage survey , Construction of the yardsticks , Designing wage structure.



Correct Answer How to process the data , How to identify the areas for personal development , How tochart out action

Your Answer How to process the data , How to identify the areas for personal development , How tochart out action

Multiple Choice Multiple AnswerQuestion Despite what problems faced, India managed to implement economic restructing?

Correct Answer inbalanced wealth distribution , inefficient services , clootic political scenario

Your Answer inbalanced wealth distribution , inefficient services , clootic political scenario



Your Answer False

True/FalseQuestion The benefit of job evaluation is that it lays down the foundation for a rational wage

structureCorrect Answer True

Your Answer True









Your Answer False

Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in any Organisation

could last about ________.Correct Answer One & half to about 3 months


Select The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by many

employers.Correct Answer Recruitment




Your Answer False




Multiple Choice Single AnswerQuestion Which systems are more scientific in the organisations, as each individual will have an

individual score card.Correct Answer Appraisal




Your Answer Role clarity , Work planning , Better communication




True/FalseQuestion Career planning is essentially the process of aligning the career needs of the employee

with the organisational career opportunitiesCorrect Answer True

Your Answer True

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy &

further will also supply human resources for executing their projects.Correct Answer Employee leasing




Your Answer True

Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of

age or have served with the company for 10 years.Correct Answer 40

Your Answer 40

Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management participation in

trade unions

Correct Answer The union should be well organised with sounds rules , the coverage of items fordiscussion & participation should be pre -set , both parties should have implicit faith ininformation supplied by the other

Your Answer The union should be well organised with sounds rules , the coverage of items fordiscussion & participation should be pre -set , both parties should have implicit faith ininformation supplied by the other












Your Answer False

True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the same form

as for product & market portfolio.Correct Answer False

Your Answer False










Select The BlankQuestion The problem and challenges of continous improvement can be effectively tackled by

taking advantage of ________.Correct Answer Synergy of teams


Multiple Choice Single AnswerQuestion Name the person who suggested the new concept which takes into account various key

factors that will tell the overall performance of a job.Correct Answer Elliot Jecques


Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed in

quantifiable numbers.Correct Answer manegerial


Select The BlankQuestion The ________ role is to ensure the deserving managers should get appropriate

opportunities for job Rotation.Correct Answer Reviewer


Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly suitable for

360 - degree appraisal.Correct Answer Culture

Your Answer Culture




Multiple Choice Multiple AnswerQuestion Under orientation programmes, some very important issues discussed and clarified are :

Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to providefeedback?

Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to providefeedback?




Multiple Choice Single AnswerQuestion Upto late seventies, how many organisations were with HRD department?

Correct Answer Twelve

Your Answer Six


Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economicdevelopment , People to practice religious tolerance

Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economicdevelopment , People to practice religious tolerance





SANDOZ INDIA LTD. Internal Advertising is restoredfor all vacancies.








1


Select The BlankQuestion Under training and development plan, the form is to be prepared in ________ form.

Correct Answer Duplicate



employee-worker relationshipsCorrect Answer False

Your Answer True

Select The BlankQuestion The process of analysing jobs from which job descriptions are developed are called ________.

Correct Answer Job Analysis


Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management participation in trade

unionsCorrect Answer The union should be well organised with sounds rules , the coverage of items for discussion &

participation should be pre -set , both parties should have implicit faith in information suppliedby the other

Your Answer The union should be well organised with sounds rules , the coverage of items for discussion &participation should be pre -set , both parties should have implicit faith in information suppliedby the other







The firm calculates the cost ofinvestment on the human capital andthe value placed by employees onthis investment.


The firm create programmes thatyield better returns on human capital.

Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age or

have served with the company for 10 years.Correct Answer 40

Your Answer 45

2

True/FalseQuestion Federations & unions constitute not only a part of organisations but also an important and

crucial wing of themCorrect Answer True

Your Answer True


Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear fruit, such type of

efforts & the consequent results may be called as -Correct Answer Blue Moon lighting


Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and willing ability to change,

what sort of role does human resource personnel critically need to take on?Correct Answer As strategic business partner

Your Answer As pro-active functional partner



Your Answer Strategic


Correct Answer It is used as a management tool. , It is used to enhance strategic feedback and learningcurves. , It is used to clarify & translate vision & strategy

Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It is used toenhance strategic feedback and learning curves.

Select The BlankQuestion leads to conflict between various departments is a functional organisation


Your Answer High degree of autonomy


3

Correct Answer HRD systems maturity score , Competency score , HRD competencies systems maturity score

Your Answer HRD systems maturity score , HRD competencies systems maturity score , HRD social card


Correct Answer True

Your Answer True


Correct Answer HR

Your Answer HRD

True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong direction.

Correct Answer True

Your Answer True



Your Answer False







Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills requirement, conditions

of work etc.Correct Answer Job analysis


4

True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975 in Larsen &

Toubro (L & T).Correct Answer True

Your Answer True



Your Answer Demming




Select The BlankQuestion Employer has to pay ________ of the basic wages to the employees during the lay off period

Correct Answer 0.5

Your Answer 0.3

Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.

Correct Answer Leader

Your Answer Clerk

Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially form the basis for

palcement, transfer and rotation?Correct Answer Career path model



Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry can bebrought in, giving an organisation an edge over its rivals. , Proven systems can beimplemented with minimal modification

Your Answer It is readily transferable , New practices, earlier implemented in an entire industry can bebrought in, giving an organisation an edge over its rivals. , Proven systems can beimplemented with minimal modification

True/False

5

Question Organisations presently are taking measures to satisfy the workers through various methodsincluding the schemes of worker & participation in management

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit simultaneously with that

of the original job?Correct Answer Moon-lighting

Your Answer Dual career grouping



Your Answer Organising , Motivation

Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can achieve good results despite the

difficulties inherent in the potential appraisal:Correct Answer Creative imagination , Sense of reality , Effective leadership

Your Answer Creative imagination , Sense of reality , Effective sensibility




Multiple Choice Multiple AnswerQuestion A culture having which factors as its bed rocks is highly suitable for 360 degree appraisal.

Correct Answer Openness , Authenticity , Confrontation


Select The BlankQuestion The problem and challenges of continous improvement can be effectively tackled by taking

advantage of ________.Correct Answer Synergy of teams


Multiple Choice Multiple AnswerQuestion What are the preparations to be done during pre-interview session by the employer about the

employee.-Correct Answer Background , Training , Experience

6


Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of job

evaluation should be selected.Correct Answer method

Your Answer method

Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in the United States in the early -


Your Answer 1920's




Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of natural

resources are not considered valid reasons for closure as there are ________Correct Answer avoidable circumstances


True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world) lives

in abolute povertyCorrect Answer False

Your Answer True

Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try to benefit from the

same?Correct Answer The candidate is desirous to be better , The candidate has an attitude for healthy competition ,

The candidate is desirous of knowing himself through the eyes of others.Your Answer The candidate is desirous to be better , The candidate is desirous of knowing himself through

the eyes of others. , The candidate analyzes the data.

Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this grade would

remain there only for ________ yearsCorrect Answer two

Your Answer two

True/False

7

Question The HRD programmes fail due to poverty, social injustice.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the right moment of time

Correct Answer Action

Your Answer Reaction




1

HR X001




Multiple Choice Multiple AnswerQuestion Why has 'Outside leadership' played a pivotal role in the Indian Trade unions

movement ?Correct Answer Due to a low educational standard , Poor command over English , Fear of

victmization by the empoyerYour Answer Fear of victmization by the empoyer , Bureaucracy & red tapism

True/FalseQuestion Federation & unions at few levels are managed on the lines of management of

a political bodyCorrect Answer False

Your Answer True





Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-president of

the Company.Correct Answer Excellent , Poor




Your Answer True

Multiple Choice Single AnswerQuestion The questionnaire has over 250 items and requires about how may minutes to

completeCorrect Answer 90 minutes


Multiple Choice Single AnswerQuestion What is it that is necessary for the training manager to know the job's skills

which have to be learned by the employee recruited.Correct Answer Adequate training

Your Answer Adequate training

True/False

2

Question Long range planning are beyond eight years


Your Answer False


planning done covering the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.







Your Answer False


Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted

Your Answer Identifying the human resources related areas to be benchmarked. , Prepare areport that documents the processes, functions, its extent & result areas ,Understand why such a study is being conducted


working committee meetings. Who would the unions at Plant level / Shop levelessentially invite?


Your Answer Divisional / departmental manager & line representatives.

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined

in the order of importance preferable along a scale, factors generallyconsidered are:


Your Answer Skill , Job enrichment , Accountability



Your Answer True


3

Question Highly successful functional benchmarking models developed by the Japenesehave been adopted the world over. Name some of Matsushita's Systems ofbenchmarking?

Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions (Profitcentres) within a centralized banking system




Your Answer Self development

Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some

other useful tools to bring about continuousimprovement in an organisation.Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation






Correct Answer HRD

Your Answer HRD



Your Answer Management



Your Answer They can be threat to management





4

Correct Answer How to process the data , How to identify the areas for personal development ,How to chart out action

Your Answer How to identify the areas for personal development , How to chart out action












Your Answer Role clarity , Better communication



Your Answer Openness to feedback , Developmental attitude , Organisational attitude


Correct Answer True

Your Answer True

True/FalseQuestion Potential refers to the likelihood of the job holder making a future contribution

to the employing organisation.Correct Answer True

Your Answer True



Your Answer Average Compensation , Average salaries

Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and gets things

done through others.Correct Answer Leadership skills

5

Your Answer Leadership skills



Your Answer 0.5



Your Answer 45 days





inputs are given at pre-determined times to make him more handling the newhigher assignment

Correct Answer True

Your Answer True



Your Answer EMS



Your Answer HRD audit


organisational inputs such as recruitment , training experience & commitmentCorrect Answer Qualification




Your Answer False


6

Question Name the recruitment process which is said to be a costly affair



Multiple Choice Single AnswerQuestion A new professional body called the National HRD Network took birth in :

Correct Answer 1985

Your Answer 1985






Your Answer Why should we plan? , Planning for whom , Timing for plam

Select The BlankQuestion A paper prepared by Mr. P Chidambaram, titled Indian subsidies reveals that in

order to cleen its fiscal dificult ina few year, India needs to out down about50% of subsidies in ________ goods since it yields only 10% returns





Your Answer False





SANDOZ INDIA LTD. Internal Advertising is restored forall vacancies.








1

HR X002Question The HRD outcomes can influence the organisation's business goals which may be in terms

of -Correct Answer Satisfied customers , Satisfied stockholders , Higher productivity


human resource management to a proactive and innovative one.Correct Answer reactive

Multiple Choice Single AnswerQuestion The audit has forced which level of Management to share their plans across their

organisation resulting in increased involvement of employeesCorrect Answer Top

Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken into three stages or

levels -Correct Answer Planning , Implementation , Result

Multiple Choice Multiple AnswerQuestion Some organisations have successfully experimented with foreign assignment in the

career path model. What are the benefits of this form of assignment?Correct Answer The individual is tested in an alien environment , He is trained to see the business in a

globle context , Lack of opportunity in our country dosen't come in the way of careerprogression


Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , It isused to enhance strategic feedback and learning curves.



Multiple Choice Single AnswerQuestion The role of which manager must parallel the needs of his changing organisation.

Correct Answer HR

True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer

….. But the inustryCorrect Answer False

Multiple Choice Single AnswerQuestion Name the type of skill where the manager generally delegates and gets things done

through others.Correct Answer Leadership skills

Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some other useful

tools to bring about continuousimprovement in an organisation.Correct Answer Human Resource Audit , Human Resource Accounting , Urgency Motivation

Select The BlankQuestion ________ is the example of the balanced score card applications in some companies.

2

Correct Answer AT & T

True/FalseQuestion Performance development plan is set for the employee by his immediate boss.

Correct Answer True

Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age

or have served with the company for 10 years.Correct Answer 40



True/FalseQuestion Off-line quality control consists of all control activities that are conducted externally to

the production system.Correct Answer True




Correct Answer HRD

Select The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and ________.

Correct Answer Obedience





Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally managed Cos'

Correct Answer HRD practices

Multiple Choice Multiple AnswerQuestion What are the key components of a Business Process Re-engineering Programme?

Correct Answer Customer Satisfaction , Service delivery , Product development

True/FalseQuestion The main focus of attention today is the employee.

3



Correct Answer Less

Select The BlankQuestion Financial difficulties , accumulation of stock , expiry of license or lease & exhaustion of

natural resources are not considered valid reasons for closure as there are ________Correct Answer avoidable circumstances

True/FalseQuestion Workers and trade unions never praticipate in the management of human resources


Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is sufficiently

complete is that of the -Correct Answer Reviewer



Multiple Choice Multiple AnswerQuestion According to Gurucharan Das what should Indian companies focus its effort to emerge

winners in the light of the liberalization & globalization?Correct Answer Product development , Be able to capitalize on global trade , Not ignore quality

Multiple Choice Single AnswerQuestion When was the act of absorbing & incorporating the best contemporary practices relevant

to the companies needs & by whom?Correct Answer Xerox (mid 70's)

True/FalseQuestion Potential refers to the likelihood of the job holder making a future contribution to the

employing organisation.Correct Answer True

Select The BlankQuestion The ________ provides funds to meet the compensation & training expenditure of

retrenched workers.Correct Answer National Renewal Grant Fund

Multiple Choice Single AnswerQuestion Why is it that some managements may be disinterested in participation in Trade Unions?

Correct Answer Possibility of cropping up misunderstandings among leaders & members

True/FalseQuestion An employee sponsor, the HR manager plays an integral role in organisational success.

Correct Answer True


4








Economic, employee market, co'ssales expansion forecasts.

Multiple Choice Single AnswerQuestion What is the percentage change in allocation for such a sector over the preceeding years

allocation?Correct Answer 0.5

True/FalseQuestion Under the balanced score card approach the expectation of three shareholders

Correct Answer True

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy with HR practice:

Correct Answer Business Strategy , Human Resource Practices , Organisational Capabilities




Multiple Choice Multiple AnswerQuestion Name the data required by Manpower planning from the external environment:

Correct Answer Techology , Govt. Policies & regulations , Composition of work force

Select The BlankQuestion HRD means competence building, commitment building, and ________ building.

Correct Answer culture








5


1

My hr attempt 1






Correct Answer True

Your Answer False



Your Answer culture





Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish HouseJournal

Your Answer Co-ordinate Training Programme , Administrative Skills , Publish HouseJournal


employees organisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about management




Your Answer False






2







Your Answer Factor comparison



Your Answer A political body













Your Answer Career planning , Career development

Multiple Choice Single AnswerQuestion Which systems are more scientific in the organisations, as each individual

will have an individual score card.Correct Answer Appraisal



3

Question One of the importance of HRD is








Your Answer True



Your Answer Identifying the human resources related areas to be benchmarked. ,Prepare a report that documents the processes, functions, its extent &result areas , Understand why such a study is being conducted



Your Answer Assessor



Your Answer To not only measure training supervisors by comparing their performancewith that of several thousand supervisors in other Cos.



Your Answer True

Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is

sufficiently complete is that of the -Correct Answer Reviewer


Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the

HRD

4





members , member may view thire movement weakend with the influenceof management , due to misunderstandings cropping up among leader &members

Your Answer trade union leader may feel thire influence decelerated among trade unionmembers , member may view thire movement weakend with the influenceof management , due to misunderstandings cropping up among leader &members


Correct Answer To assess an individual in terms of the highest level of work. , To assist theorganisation in discharging its responsibility of selecting managers.

Your Answer To assess an individual's sense of reality , To assess an individual's creativeimagination. , To assess an individual in terms of the highest level of work.





Correct Answer 5

Your Answer 5






Your Answer False





True/False

5

Question Workers and trade unions never praticipate in the management of humanresources


Your Answer False






Correct Answer True

Your Answer True

















salaries & benefits

6

Correct Answer True

Your Answer True






Your Answer Colleague

Multiple Choice Single AnswerQuestion Now a days is one huge task which the HR managers does, i.e.:


Your Answer Hiring




True/FalseQuestion A strong framework of HRM policy and systems is essential for the

development and implementation of HRD strategy.Correct Answer True

Your Answer True


Correct Answer True

Your Answer True

1

HRM ASSIG


Correct Answer Salary budget averages , Average salaries , Inflation indicators




Your Answer Follow-up



Your Answer Improvement in minimizing wastages. , An effective inspection & controlsystem. , Conformance with desired standards.


role played by management in fostering a close understanding betweeneach other?









Your Answer Rs 70,470 million


Correct Answer To supervise , To stimulate , To motivate

Your Answer To supervise , To motivate , To control

True/FalseQuestion The functioning of federations and unions has its impact on human

resources management of varios industries & organisationCorrect Answer True

2

Your Answer True



Your Answer Siemens



Your Answer The Manager is made completely free from all other corporateresponsibilities , He is given full freedom & cannot be restrained bycorporate policy.



Your Answer 0.5

Multiple Choice Single AnswerQuestion During the pre-reform period what was the industrial growth during the

1950-60 period essentiallyCorrect Answer 7% to 9%

Your Answer 6.5% to 8.0%

Select The BlankQuestion In no phase of business life is ________ as important as in making

promotion decesions.Correct Answer Integrity

Your Answer Innovation

True/FalseQuestion Employee's organisations in India have their impact on various aspects,

policies pertaining to human resources management of various industriesCorrect Answer True

Your Answer True


Correct Answer True

Your Answer False



3

Your Answer It is considered to be less subjective , It is difficult to write grade description, It oversimplifies sharp differences between different jobs & differentgrades



Your Answer True



Your Answer True


potential of these managers.Correct Answer Potential appraisal

Your Answer Managerial appraisal

















Correct Answer 25-G

Your Answer 25-D


4


Your Answer True



Your Answer Development grade model

Multiple Choice Single AnswerQuestion In resent times, which department and head of the same usually initiates

the manpower plan.Correct Answer HR department




Your Answer Point rating






Your Answer Goals


clarified are :Correct Answer Who are going to provide feedback? , Purpose of 360 Degree Feedback ,

Who analyzes the data?Your Answer Who analyzes the data? , Who are going to provide feedback? , Who are the

participants?Multiple Choice Multiple AnswerQuestion Name the three performance counselling phase.-



Multiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what

employees experienced?Correct Answer Schneider

Your Answer Schneider

5

Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic policy at the

global levelCorrect Answer to integrate the Indian economy with the world economy,

Your Answer to envisage a decontrolled business environment where free market forceswould be given more freedom to operate



Your Answer EMS



Your Answer False



Your Answer Multilpe unions , Intra & inter union rivalry , Over membership




Your Answer Accounting




Your Answer Letter from the administrator , Letter from the participant solicitingfeedback , Letter from the monitors


Dr. George S. Odiorne HR portfolio matrix (classificationQuadrants)

HR portfolio matrix (classificationQuadrants)

Dr. Blake and Mouton Grid Seminars Managerial Walkover

The Interview Methos In the absence of appraisalsystem

Supervisory Skill Level Survey

The Questionnaire Method A large target group In the absence of appraisal system


6












Your Answer False

Multiple Choice Single AnswerQuestion In which approach towards training and development stress is to be given

on learning rather than on teaching?Correct Answer Agricultural approach

Your Answer SSL Technology


Correct Answer True

Your Answer False






Correct Answer True

Your Answer True


Correct Answer It provides a benchmarkas to the performance of the quality system. , Itconstitutes a permanent record of the progress in achieving the goals of

7

quality. , It facilitates and encourages supplier quality certificationsystems.

Your Answer It acts as an appraisal system to gauge the performance of the TQMprocesses. , It constitutes a permanent record of the progress in achievingthe goals of quality. , It facilitates and encourages supplier qualitycertificationsystems.

1

HR X003

Multiple Choice Multiple AnswerQuestion The components of a compensation system includes :

Correct Answer Job Evaluation , Job Description , Job Analysis

Your Answer Job Evaluation , Job Description , Job Analysis



Your Answer True









Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the 1st

assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR manager



Your Answer True

Select The BlankQuestion ________ means providing the employee with necessary tools & authority to

overcome obstacles to achieving goals.Correct Answer Employee empowerment






2

Question Who is the person who should always remain away from Doppelganger effect.

Correct Answer Chief Executive

Your Answer Chief Executive



Your Answer A change in standard of living

Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?

Correct Answer Change of Leadership , To make HR function business-driven , For growth &diversification

Your Answer Change of Leadership , To make HR function business-driven , For growth &diversification

Select The BlankQuestion ________ are those who provide competitive advantage to corporations.

Correct Answer People

Your Answer Managers



Your Answer Feedback management , Action planning , Feedback analysis



Your Answer True



Your Answer HR





Management quadrant :Correct Answer Sound Industrial relations

3

Your Answer Sound Industrial relations



Your Answer False











Your Answer an open economy






Your Answer 90



Your Answer Rating scale



Your Answer True

4

True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely no

potential for growth & should be included in a rationalization programme.Correct Answer False

Your Answer False



business in a globle context , Lack of opportunity in our country dosen't comein the way of career progression

Your Answer The individual is tested in an alien environment , He is trained to see thebusiness in a globle context , Lack of opportunity in our country dosen't comein the way of career progression


Correct Answer Audit

Your Answer Audit



Your Answer 1975







Your Answer 0.5



Your Answer Business Strategy , Organisational Strategy , Human Resource Practices


Correct Answer True

Your Answer True

5



Your Answer Paper



Your Answer vision









Your Answer Challenge management


Knowledge of the subject handwork & a sincere approach

requisites for consumersim one of the roles of the advisorycommittee

To divert manufacturing activitiesfrom urban to rural areas


a much neglected sphere of themarket

The mechanism of price fixation a much neglected sphere of themarket


These are not the days ofindvidualism & unorganisation

unionsim unionsim



Your Answer True

Multiple Choice Multiple AnswerQuestion What were the unmet deliveriables of the economic refructing or what were

its put falls?

6

Correct Answer unmet social objectives , status of small-scale industries , advantage MNC'shad over their Indian compethtions

Your Answer unmet social objectives , reliance on agriculture , status of small-scaleindustries



Your Answer False



Your Answer True

Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in

areas like:Correct Answer strategic Planning , role clarity , Streamlining practices

Your Answer strategic Planning , role clarity , Streamlining practices

Multiple Choice Multiple AnswerQuestion In order to attain the support of Line Managers many organisations have

formulated Training Committees or Management Development Committee,membership consists of -

Correct Answer Mostly of Line Managers , The Chief Executive or a very senior managers takeup the role of Chairman , Training Managers is the member-Secretary in suchcommittee.

Your Answer Supervisory staff for their effective participation in management. , Mostly ofLine Managers , The Chief Executive or a very senior managers take up therole of Chairman




- 1 – hr assign 9

HR assign: 9 : divya



Your Answer Feedback management , Action planning , Reinforcement of new behaviour



Your Answer False


Correct Answer True

Your Answer True



Your Answer method



Your Answer True



Your Answer 45 days



Your Answer False



Your Answer 60


- 2 – hr assign 9








Your Answer False










performance appraisal systemMultiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations which are








Committee flows to -

- 3 – hr assign 9

Correct Answer President / Secretary of Branch Union





Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have

developed each year & exports are up by more than ________Correct Answer 0.5

Your Answer 0.5

Multiple Choice Single AnswerQuestion Whose study provides that one create appropriate HRD climate only

through good practices.Correct Answer Abraham

Your Answer Pareek



Your Answer HRD Strategy











It does not give evaluation ofindividuals but focuses on unit andsystems.

Definition of HRD Audit It is a comprehensive evaluationof the current HRD strategiesstructure, systems styles and

It is a comprehensive evaluation ofthe current HRD strategiesstructure, systems styles and skills

- 4 – hr assign 9


in the business plans of a company




True/FalseQuestion An evaluation of where one stands on the basis of their job responsibilities,

leadership, qualities etc will be a good starting point for marketing plans forsuccess

Correct Answer True

Your Answer True


Correct Answer Rewards , Increments , Salaries


Multiple Choice Multiple AnswerQuestion What are the general characteristics of Freedom or Independence

competance?Correct Answer They will like to work at their own place , They will like to choose their

working hours , Free-lance writer & consultants come under this categoryYour Answer They will like to work at their own place , They will like to choose their

working hours , Free-lance writer & consultants come under this categorySelect The BlankQuestion The factors coming under Discipline & Attendance are Time keeping and


Your Answer Sincerity



Your Answer Yearly appraisal

Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal System, they are

-Correct Answer Discrimination , First impression , Central tendency

Your Answer Discrimination , First impression

Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were found

to be in the Work Horse categoryCorrect Answer 0.79

Your Answer 0.79



- 5 – hr assign 9

Your Answer complex






Your Answer Point




employees , Strategic partners , Change agentsMultiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would


Your Answer Manpower planning model

Select The BlankQuestion Business re-engineering often shift the power base, changing the 'command

- and - control' approach to ________.Correct Answer 'Mobilised -and - enable'











Your Answer True


- 6 – hr assign 9

Question The key to the whole SSL programme lies in the identification of -





Your Answer Ranking



Your Answer two






Your Answer True

- 1 –hrm assgn 10

HRM assgn:10: Amit

Select The BlankQuestion ________ and retaintion of qualified employees is a common goal shared by many employers.Correct Answer Recruitment

Multiple Choice Multiple AnswerQuestion Performance Appraisal directly affects the interpersonal relations which are really delicate anddifficult to maintain, because of heterogenity in the nature of human beings. It is necessary to followcertain principles like:Correct Answer Appraise on the basis of representative information , Appraise on the basis of sufficientinformation , Appraise on the basis of relevant information

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to an organisation.Correct Answer Culture


Multiple Choice Multiple AnswerQuestion HRD process variable include -Correct Answer Role clarity , Work planning , Better communication

Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than________ , can be retrenched until prior permission from the govt. to retrench in undertakings employingmore than 100 peopleCorrect Answer 1 year

True/FalseQuestion In the Grid Seminars, stress is laid on teaching.Correct Answer False

True/FalseQuestion When individual job description and grade description do not match well, the evaluatorsclassify the job using their subjective judgement.Correct Answer True

Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?Correct Answer LIFO




- 2 –hrm assgn 10

Select The BlankQuestion ________ leads to conflict between various departments is a functional organisationCorrect Answer The lack of appreciation for the constraints of other department

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation , itmay not be recognised by tax laws

Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to opposition by a few?Correct Answer trade union leader may feel thire influence decelerated among trade union members ,member may view thire movement weakend with the influence of management , due tomisunderstandings cropping up among leader & members

Select The BlankQuestion For closure , if there is no response ( from government ) within ________ permission isdeemed to have been grantedCorrect Answer 60

Select The BlankQuestion Companies can offer the option only to employees who are above ________ years of age orhave served with the company for 10 years.Correct Answer 40

Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a location rather than towork is essentially termed :Correct Answer Search for security


True/FalseQuestion The degree to which an individual possess the innate quality of breath of mind is the mostdirect indication of the individual's ultimate potential.Correct Answer True

Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be expressed inquantifiable numbers.Correct Answer manegerial



Match The FollowingQuestion Correct Answer Your Answer1) Action Planning In this case, the interview should end with specific plans of action for the developmentof the employee. In this case, the interview should end with specific plans of action for the development ofthe employee.

- 3 –hrm assgn 10

2)Feedback It should be data-based and not impressionistic It should be data-based and notimpressionistic3) Rapport building In this case there is a climate of acceptance & warmth In this case there is a climateof acceptance & warmth4) Exploration In this case, the employee should appreciate his strengths & weakness. In this case, theemployee should appreciate his strengths & weakness.

Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative management

True/FalseQuestion HR stands for Human Resourse StrategiesCorrect Answer False


Multiple Choice Multiple AnswerQuestion What are the major advantages of a Generic Benchmarking Technique?Correct Answer It is readily transferable , New practices, earlier implemented in an entire industry canbe brought in, giving an organisation an edge over its rivals. , Proven systems can be implemented withminimal modification


Multiple Choice Single AnswerQuestion Name the system where the required competencies are available through training, councellingetc.:Correct Answer Development


Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.Correct Answer Quantitative


Multiple Choice Single AnswerQuestion Who found that customer perceptions & attitudes were affected by what employeesexperienced?Correct Answer Schneider


- 4 –hrm assgn 10

True/FalseQuestion An urgency motivation can be explained by a situation where dynamic profitable organisationsforesee a crisis and initiate a radical transformation by breaking status barriers & restructuringorganisational relationships.Correct Answer True

True/FalseQuestion Successful HR departments will focus on motivational performance .Correct Answer False

Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken into three stages or levels -Correct Answer Planning , Implementation , Result

Match The FollowingQuestion Correct Answer Your Answer1) Essentials of a good Appraisal Plan Relating scales should be constructed adequately and in accordancewith the objectives. Relating scales should be constructed adequately and in accordance with theobjectives.2) Definition of Performance Appraisal It is a systematic, orderly and objective method of evaluating thepresent and potential utility of employees to the organisation. It is a systematic, orderly and objectivemethod of evaluating the present and potential utility of employees to the organisation.3) Objectives of Performance Appraisal Provision of feedback to subordinates to know where they stand.Provision of feedback to subordinates to know where they stand.4) Feature of Performance Appraisal It is totally different from job evaluation as well as merit rating. It istotally same as job evaluation as well as merit rating.


Multiple Choice Single AnswerQuestion The "Zero defects" concept defined TQM as -Correct Answer The system to be used is prevention.

Multiple Choice Single AnswerQuestion One of the importance of HRD is Correct Answer Role clarity

Select The BlankQuestion On the basis of job elements and organisational demand an appropriate ________ of jobevaluation should be selected. Correct Answer method

Select The BlankQuestion ________ are first established on the basis of job information derived from job ananysis.Correct Answer Grades

Multiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?Correct Answer to satisfy workers psychological needs , to develop a souce of belongingness , toestablish industrial peace

Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis on the ratings of individual'spersonality traits such as - Correct Answer Initiative , Drive , Creativity

Select The BlankQuestion Factor comparison method is regarded as ________ methodCorrect Answer complex

- 1 –hrm assgn 11

HRM assgn:11: AmitTrue/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in theprocess of review & feedback.Correct Answer False

True/FalseQuestion In the orientation phase, all participants are to submit a list of appraisers by whom theywould like to be assessed.Correct Answer True

Multiple Choice Multiple AnswerQuestion Experience has shown HRD audit has tremendous impact on business in areas like:Correct Answer strategic Planning , role clarity, Streamlining practices

True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest of all theparties envolved in the process of organisationCorrect Answer False

Multiple Choice Single AnswerQuestion What can influence the organisation's business goals?Correct Answer HRD outcomes

Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name some of the leadership qualities.Correct Answer Personal Integrity , Technical ability , Motivator




Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies regarding business, licenses &permits operating in IndiaCorrect Answer Mid 80's

Multiple Choice Single AnswerQuestion Name one of the components / elements of the flow of decisions in the employeesorganisation as a bid to increase union member loyalty :Correct Answer Providing wrong information about management

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Secretary & Craft /Unit level Union flow to -Correct Answer General body of Members of employees organisations

True/FalseQuestion Increased acceptance of feedback appraisal system is that as large no. of managers work with

- 2 –hrm assgn 11

wide range of other people, it becomes difficult for a single manager to accurately assess theircontribution.Correct Answer True

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing ________.Correct Answer hierarchy

Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in the United States in the earlyCorrect Answer 1920's


1) Intermediate 1 year to 5 years 1 year to 5 years2) Long range Beyond 5 years Beyond 8 years3) Business plans Data from within the organization Beyond 5 years4) Immediate Within 1 year Within 1 year

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc is agood mechanism of career planningCorrect Answer False

Multiple Choice Multiple AnswerQuestion What are the elements of a quality control system?Correct Answer A means of measurement of accomplishment , A means of standard. , A comparision ofactual results with the standard.

True/FalseQuestion Career planning is essentially the process of aligning the career needs of the employee withthe organizational career opportunitiesCorrect Answer True


Job knowledge defined in Appraisal form Ability to consider the extent and depth of demonstratedtechnical and professional competence.Ability to consider the extent and depth of demonstrated technical and professional competence.

Decision - making defined in the appraisal form Ability to analyse relevant facts, evaluate variousalternatives. Ability to analyse relevant facts, evaluate various alternatives.

Communicating defined in the appraisal form Ability to consider clarity and precision of verbal and written_expression of ideas and feelings.Ability to marshal and analyse relevant data anticipate eventualities.

Multiple Choice Multiple AnswerQuestion What is the need for HRA?Correct Answer No information about organization human resource is available to manager inconventional accounting' , the measure of the income which are provided in conventional statementsdo not accurately reflect the level of business performance , if the value of human resources is not dulyreported in the P&L A/c & balance sheet impact of mgt decision of human asset can not be gaugedSelect The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of employees are treatedas ________

- 3 –hrm assgn 11

Correct Answer Current costs

Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal System, they are -Correct Answer Discrimination , First impression, Central tendency

Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable, difficult & notfeasible in the present circumstances owing toCorrect Answer illiteracy levels , possible opposition from empoyees & then unions , Negligence on partof the consumer

Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback exercise -Correct Answer Participants orientation, Questionnaire distribution , Monitoring & follow up

Multiple Choice Multiple AnswerQuestion What are the factors that warrant the attention for successful implementation?Correct Answer Feedback management, Action planning, Reinforcement of new behaviour

Multiple Choice Multiple AnswerQuestion What is Business Process Re-engineering?Correct Answer The ability of an organisation to step back & rethink the way it does business , Focus onall form business components: strategy, business process, people and technology. ,Encouragingenterprenewal adaptation on capabilities with stress on innovative skills & collaborative decision-making

True/FalseQuestion Some employees may not like flesibility in horizontal movement from one job to anotherCorrect Answer True

Select The BlankQuestion The link between sense of reality and ________ is important for proper understanding of thedefinition of sense of realityCorrect Answer imagination

Multiple Choice Single AnswerQuestion When do managers lose faith in the fairness of the top management.Correct Answer Promoting from outside

Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon - lights in thecoming future?Correct Answer Change in values & expectations.

Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the key pointsCorrect Answer Paper

Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 peopleCorrect Answer 1 year

Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodityCorrect Answer Labour

- 4 –hrm assgn 11

Multiple Choice Single AnswerQuestion The capacity to take considerable responsibility, ability to influence and control others andskills in problem solving primarily show :Correct Answer Managerial competence

Select The BlankQuestion For closure , if there is no response (from government ) within ________ permission isdeemed to have been grantedCorrect Answer 60

Multiple Choice Multiple AnswerQuestion What are the objectives of inspection?Correct Answer Removing defects , Consumer satisfaction , Quality product

Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and willing ability to change,what sort of role does human resource personnel critically need to take on?Correct Answer As strategic business partner



Multiple Choice Multiple AnswerQuestion Motorola developed an index, Individual Dignity Entitlement based on following questions :Correct Answer Do you have a substantive job that contributes to the success of Motorola? , Do youhave a career plan and is it exciting, achievable and being acted on? , Do you have on-the-job behavioursand the knowledge base to be successful?

Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.Correct Answer Explicit subsidies

Multiple Choice Single AnswerQuestion What form of resource allocation unit was originally created to impart training retain workesthrough skill upgradation & prevention of redundancy due to the technology gap?Correct Answer National Renewal Fund

Select The BlankQuestion The________ can be made using a checklist of questionsCorrect Answer Observation

Select The BlankQuestion For closure government permission is required at least ________ days before the intendedclosureCorrect Answer 90

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , Itis used to enhance strategic feedback and learning curves.

- 1 –hrm assgn 12

HRM assgn:12: VikasTrue/FalseThe functioning of federations and unions has its impact on human resources management of variosindustries & organisationCorrect Answer True





True/FalseQuestion The diamensions of the Human Resources portfolio matrix do not have the same form as forproduct & market portfolio.Correct Answer False







- 2 –hrm assgn 12







True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer …..But the inustryCorrect Answer False






Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem; what is the role played bymanagement in fostering a close understanding between each other?

- 3 –hrm assgn 12








Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Working Presidentflows to -Correct Answer General Secretary







- 4 –hrm assgn 12

Correct Answer Employee competency check list , Evaluation by HR department in conjunction withinternal customers. , To find the competency gap






Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important & crucial wing of anorganisation?Correct Answer If mismanaged they affect industrial peace






- 1 –hrm assgn 13

HRM Assgn:13: GRACE






Your Answer Satisfied customers , Satisfied stockholders , Higher productivity







employees , Strategic partners , Change agentsMultiple Choice Multiple AnswerQuestion For each participant, a schedule is kept regarding the feedback he has been



relationship of the rater is recorded throughout the exercise.Select The BlankQuestion While evaluating ________ jobs, where nature of work is difficult to be


Your Answer workers



Your Answer True

Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a head or chief,

instead, importance is given to hiring the right people for the rights. Thispolicy emulates which concept?




- 2 –hrm assgn 13

Question Name the various HRD values like :



Multiple Choice Multiple AnswerQuestion The scheme of participation of consumer representative is impracticable,

difficult & not feasible in the present circumstancess owing toCorrect Answer illetracy levels , possible opposition from empoyees & then unions ,

Negligence on part of the consumerYour Answer illetracy levels , possible opposition from empoyees & then unions






Your Answer Employment - Retirement Fund

Multiple Choice Single AnswerQuestion T. Thomas said," I became chairman of this company in 1973 at the age of

45". Name the company.Correct Answer Hindustan Level

Your Answer Hindustan Level



Your Answer infancy


were out of promary school in 1995Correct Answer True

Your Answer True






- 3 –hrm assgn 13

Your Answer False

Multiple Choice Single AnswerQuestion How would human resource management be used as a business

development tool?Correct Answer Infusing professionalism & dynamism


Multiple Choice Single AnswerQuestion On what grounds are training sessions normally criticised?

Correct Answer Trainers conduct the programme on the basis of what they know ratherthan what the trainees need

Your Answer They do not provide overall rounding of the individual



Your Answer True



Your Answer False



Your Answer Appraisal clarity





Select The BlankQuestion ________ phase involves generating confidence in the employee to open

up and frankly share his perceptions, feeling etc.Correct Answer Rapport building




Your Answer adulteration , under weightage


- 4 –hrm assgn 13

Question Why is it that trade union leaders, particularly those connected withpolitical parties may strongly oppose management participation in TradeUnion? Because they are of the views that -



Multiple Choice Single AnswerQuestion What is step1 / phase1 of a 360 degree Feedback approach?

Correct Answer Orientation

Your Answer Orientation



Your Answer Who should plan? , Planning for whom , Timing for plam













The ability to reformulate anapparantly complicated probleminto workable units.

Creative Imagination This requires vision to providealternatives on which future canbe based.

This requires vision to providealternatives on which future can bebased.

Sense of reality The person will be able tomaintain objective approach tosituation in which own personalinvolvement is considerable.



Correct Answer LIFO

Your Answer LIFO

- 5 –hrm assgn 13





Correct Answer Strategies of finding new talent. , Opening expected in the next five years., Current system of recruitment.

Your Answer Strategies of finding new talent. , Current system of recruitment.




Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit

simultaneously with that of the original job?Correct Answer Moon-lighting


Multiple Choice Single AnswerQuestion Conventionally Personnel Managers & Manpower Development Managers

took what form of approach for the development of human resource?Correct Answer Manufacturing approach

Your Answer "Walk about approach"



Your Answer True

Multiple Choice Multiple AnswerQuestion Western and Third World Studies of organisational excellence indicate

major keys to organisational excellence , those are -Correct Answer Mission , Goals , Policies

Your Answer Mission , Policies , Rewards



Your Answer True

True/FalseQuestion Some employees may not like flesibility in horizontal movement from one

job to another

- 6 –hrm assgn 13

Correct Answer True

Your Answer True


Correct Answer Disrtub the smooth functioning & growth of organisations , affect industrialpeace , affect effective management of personnel

Your Answer Disrtub the smooth functioning & growth of organisations , affect industrialpeace , affect effective management of personnel






Your Answer True



Your Answer 90

Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD assets

and liabilities of the companyCorrect Answer Secondary




Your Answer True

Multiple Choice Multiple AnswerQuestion How does the people in the organisation take feedback seriously and try to

benefit from the same?Correct Answer The candidate is desirous to be better , The candidate has an attitude for

healthy competition , The candidate is desirous of knowing himself throughthe eyes of others.

Your Answer The candidate is desirous to be better , The candidate has an attitude forhealthy competition , The candidate is desirous of knowing himself throughthe eyes of others.

- 1 –hrm assgn Petrina

HRM assgn:14: PetrinaMultiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly heard.





Your Answer complex







Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows have developed each year & exports

are up by more than ________Correct Answer 0.5

Your Answer 0.5

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined in the order of

importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , Accountability




Your Answer Culture

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resources plan



Select The BlankQuestion For closure government permission is required at least ________ days before the intended

closure


Correct Answer 90

Your Answer 90

True/FalseQuestion Objective of performance appraisal system is to identify the developmental needs of each

employee.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM system

Correct Answer There is no assurance of future benefits , people are not owened by the organisation , it may notbe recognised by tax laws

Your Answer There is no assurance of future benefits , people are not owened by the organisation , it may notbe recognised by tax laws




Select The BlankQuestion A________ having openness, trust, authenticity as its bed rock is highly suitable for 360 - degree

appraisal.Correct Answer Culture

Your Answer Culture





Job analysis It is one of the job evaluation processwhich finds out relevant facts.

It is one of the job evaluation processwhich finds out relevant facts.




Quantitative job evaluation Point system and factor comparisonmethods are placed under suchcategory.

Point system and factor comparisonmethods are placed under suchcategory.




Select The BlankQuestion ________ manpower plan need the involvement of top management as well as HR exports.

Correct Answer Strategic















True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect the interest of all the

parties envolved in the process of organisationCorrect Answer False

Your Answer False



It takes into account the various keyfactors that will tell the overallperformance of a job.

It takes into account the various keyfactors that will tell the overallperformance of a job.

Job Factors enumerated as : Effort, responsibility, skill, workingconditions


Wage survey : It places all evaluated jobs accordingto point in terms of money.

It places all evaluated jobs accordingto point in terms of money.

Designing wage structure : Similar jobs are grouped and treatedas a job class.

Similar jobs are grouped and treatedas a job class.


Correct Answer Realistic employee development , Measurable employee development , Well costed employeedevelopment

Your Answer Realistic employee development , Measurable employee development , Well costed employeedevelopment

True/False


Question Eight members is considered to be the norm as to the no. of members constituting a QC-

Correct Answer True

Your Answer True



Your Answer False




True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries & benefits

Correct Answer True

Your Answer True





Correct Answer HRD

Your Answer HRD




Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do the Questions asked need to

outline?Correct Answer Inputs expected from the Training Department , To prove weakness & strengths of individuals ,

Opportunities available to overcome such weaknesses.Your Answer Inputs expected from the Training Department , To prove weakness & strengths of individuals ,

Opportunities available to overcome such weaknesses.True/FalseQuestion If the assessee is transferred after Feb. the immediate superior will complete the appraisal as at

31st Aug.Correct Answer False


Your Answer False

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.

Correct Answer Quantitative


Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HR practices are designed and

delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio of HR enpenses , The ratio of HR


professionals to employee population.Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems to ensure

________ of employeesCorrect Answer Career Progression


Multiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions of successful organisations, name one of them.

Correct Answer Employment security


True/FalseQuestion The relationship between good HR practices and organisational effectiveness is very simple.


Your Answer False




True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc is a

good mechanism of career planningCorrect Answer False

Your Answer False



Your Answer False

Multiple Choice Single AnswerQuestion In an organisation initiating career planning what modality would essentially form the basis for

palcement, transfer and rotation?


Correct Answer Career path model


True/FalseQuestion Organizations gear most of their management succession activities to the immediate past.


Your Answer False




Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken, affect Human Resource

Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.








Select The BlankQuestion are first established on the basis of job information derived from job ananysis.

Correct Answer Grades

Your Answer Grades

Select The BlankQuestion________ should reinforce positive behaviour.Correct AnswerFeedbackYour AnswerFeedback

Multiple Choice Single AnswerQuestionThe differences in which kind of faiths among the people is hurdle in the HRDCorrect AnswerReligiousYour AnswerReligious

True/FalseQuestionThe process of 360 Degree appraisal is broken into two stages - planning, implementation.Correct AnswerFalseYour AnswerFalse

True/FalseQuestionIt is not necessary that the subordinate should feel free to participate without fear in the process of review& feedback.Correct AnswerFalseYour AnswerFalse

Multiple Choice Multiple AnswerQuestionWhat are the preparations to be done during pre-interview session by the employer about the employee.-Correct AnswerBackground , Training , ExperienceYour AnswerBackground , Training , Experience

Multiple Choice Single AnswerQuestionWhich of the following statements defines Dr. Joseph Juran's philosophy on TQM -Correct Answer80% of all quality problems originate from poor management.Your Answer80% of all quality problems originate from poor management.

Match The FollowingQuestionCorrect Answer

Your Answer

Dr. Blake and MoutonGrid SeminarsGrid Seminars

The Interview MethosIn the absence of appraisal systemIn the absence of appraisal system

The Questionnaire MethodA large target groupA large target group

Dr. George S. OdiorneHR portfolio matrix (classification Quadrants)HR portfolio matrix (classification Quadrants)

Select The BlankQuestionBusiness re-engineering often shift the power base, changing the 'command - and - control' approach to________.Correct Answer'Mobilised -and - enable'Your Answer'Mobilised -and - enable'

Multiple Choice Multiple AnswerQuestionWhat were the unmet deliveriables of the economic refructing or what were its put falls?Correct Answerunmet social objectives , status of small-scale industries , advantage MNC's had over their IndiancompethtionsYour Answerreliance on agriculture , status of small-scale industries , advantage MNC's had over their Indiancompethtions

Select The BlankQuestion

A fee market economy demands a transparent set of laws and________somthething that the archaic Indianjudical system is ill-equipped tocope withCorrect Answerquick disposal of litigationYour Answerquick disposal of litigation

Multiple Choice Single AnswerQuestionWhat is that describes the duties of the job, authority relationship, skills requirement, conditions of worketc.Correct AnswerJob analysisYour AnswerJob analysis

Select The BlankQuestion________ are first established on the basis of job information derived from job ananysis.Correct AnswerGradesYour AnswerGrades

Multiple Choice Multiple AnswerQuestionWhat are the uses of the ' Balanced Score Card' as a strategic management system?Correct AnswerIt is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhancestrategic feedback and learning curves.Your AnswerIt is used to clarify & translate vision & strategy , It is used as a management tool. , It is used to enhancestrategic feedback and learning curves.

True/FalseQuestionIt can be enagued that globalization has reduced poverty in India and China, home to move that half abillion of the world's poor income groupCorrect AnswerTrueYour AnswerTrue

Select The BlankQuestion________ leads to conflict between various departments is a functional organisationCorrect AnswerThe lack of appreciation for the constraints of other departmentYour AnswerThe lack of appreciation for the constraints of other department

Multiple Choice Multiple AnswerQuestionName the steps that develop strategic framework for HRDCorrect AnswerRealistic employee development , Measurable employee development , Well costed employee developmentYour AnswerWell costed employee development , Realistic employee development , Measurable employee development

Multiple Choice Multiple AnswerQuestionWhat are the main issues stressed out throughout the workshop?Correct AnswerOpenness to feedback , Developmental attitudeYour AnswerOpenness to feedback , Developmental attitude , Organisational attitude

Multiple Choice Single AnswerQuestionUnder the pre-Interview preparation it is useful to note the key pointsCorrect AnswerPaperYour AnswerPaper

Select The BlankQuestion________ of managers assessed in the same study were positioned in the "Stars" category.Correct Answer0.15Your Answer0.15

Multiple Choice Multiple AnswerQuestionUnder the appraisal panel which are the qualities that can achieve good results despite the difficultiesinherent in the potential appraisal:Correct AnswerCreative imagination , Sense of reality , Effective leadershipYour AnswerCreative imagination , Sense of reality , Effective leadership

Multiple Choice Single AnswerQuestionWhen employees spend half of the time and / or resources available to them on a second job / occupationfor luxuries / comforts it is known as :Correct AnswerHalf Moon lightingYour AnswerHalf Moon lighting

Select The Blank

QuestionThe factors coming under Discipline & Attendance are Time keeping and ________.Correct AnswerObedienceYour AnswerObedience

Select The BlankQuestionGood relationships ideally does not mean a "goodie goodie" relationship, it should be based on mutualrespect & should be ________Correct AnswerFunctional & objectiveYour AnswerFunctional & objective

Multiple Choice Single AnswerQuestionWhich system emphasis a lot on the need to motivate peopleCorrect AnswerHuman Resourse DevelopmentYour AnswerHuman Resourse Development

True/FalseQuestionDepending on the career path model of managers, some specialised training inputs are given at pre-determined times to make him more handling the new higher assignmentCorrect AnswerTrueYour AnswerTrue

Multiple Choice Single AnswerQuestionEvery employee also has a succession plan to him, which is also known as -Correct AnswerShadow planningYour AnswerCareer planning

Select The BlankQuestionSome organisations use ________ & committee management as techniques of training & devlopment forflexitime systemsCorrect AnswerJob rotationYour AnswerJob rotation

True/False

QuestionThe reviewer has the prime role of recording major appraisal details.Correct AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionName the type of questions hindering communicationCorrect AnswerTestingYour AnswerTesting

True/FalseQuestionHRD should be series of adhoc decisions and practices.Correct AnswerFalseYour AnswerFalse


Essentials of a good Appraisal PlanRelating scales should be constructed adequately and in accordance with the objectives.Provision of feedback to subordinates to know where they stand.

Definition of Performance AppraisalIt is a systematic, orderly and objective method of evaluating the present and potential utility of employeesto the organisation.It is a systematic, orderly and objective method of evaluating the present and potential utility of employeesto the organisation.

Objectives of Performance AppraisalProvision of feedback to subordinates to know where they stand.Relating scales should be constructed adequately and in accordance with the objectives.

Feature of Performance Appraisal

It is totally different from job evaluation as well as merit rating.It is totally different from job evaluation as well as merit rating.

Multiple Choice Single AnswerQuestionAfter which stage many good organisation in India have entered a competitive phaseCorrect AnswerLiberalisationYour AnswerLiberalisation

Multiple Choice Single AnswerQuestionName the program which makes supervisor more alert, as it is his responsibility to rate his subordinates.Correct AnswerPeriodic appraisalYour AnswerPeriodic appraisal

Multiple Choice Multiple AnswerQuestionHRD process variable include -Correct AnswerRole clarity , Work planning , Better communicationYour AnswerRole clarity , Work planning , Better communication

Multiple Choice Single AnswerQuestionWhat is the primary objective behind SSL?Correct AnswerTo not only measure training supervisors by comparing their performance with that of several thousandsupervisors in other Cos.Your AnswerTo not only measure training supervisors by comparing their performance with that of several thousandsupervisors in other Cos.

Select The BlankQuestionThe whole process of conducting a 360 - Degree Feedback process in any Organisation could last about________.Correct AnswerOne & half to about 3 monthsYour AnswerOne & half to about 3 months


QuestionDespite what problems faced, India managed to implement economic restructing?Correct Answerinbalanced wealth distribution , inefficient services , clootic political scenarioYour Answerinbalanced wealth distribution , reduadont brueaoracy , clootic political scenario

Multiple Choice Multiple AnswerQuestionAccording to shroff (1995) the government needs to foucs on three areas which are likely to inpute theeffective implementation of the economic policy, they areCorrect AnswerInadequate institutional reform , the speed and sequence of reform measures , Inadequacies in thecommunication & political management of there measuresYour Answerthe speed and sequence of reform measures , lack of directional support , Inadequacies in thecommunication & political management of there measures

True/FalseQuestionThe modern HR function has HRD at its core.Correct AnswerTrueYour AnswerTrue

True/FalseQuestionWhen individual job description and grade description do not match well, the evaluators classify the jobusing their subjective judgement.Correct AnswerTrueYour AnswerFalse

True/FalseQuestionHR stands for Human Resourse StrategiesCorrect AnswerFalseYour AnswerFalse

Multiple Choice Single AnswerQuestionName one of the steps to design a performance appraisal plan.Correct AnswerEstablish performance standardsYour AnswerEstablish performance standards

Multiple Choice Multiple AnswerQuestionName the process in the development of managerial personnel.Correct AnswerPerformance planning , Performance appraisal , CoachingYour AnswerPerformance planning , Performance appraisal , Coaching

Multiple Choice Multiple AnswerQuestionWhat are aims & objectives of HRA?Correct AnswerIncrease manarginal awarness of human resourcess , Developing new meaure of effective manpowerutilzation . , Enabling a longer time horzon for planning & budgeting .Your AnswerIncrease manarginal awarness of human resourcess , Developing new meaure of effective manpowerutilzation . , Enabling a longer time horzon for planning & budgeting .

Multiple Choice Multiple AnswerQuestionWhat are the major advantages of a Generic Benchmarking Technique?Correct AnswerIt is readily transferable , New practices, earlier implemented in an entire industry can be brought in, givingan organisation an edge over its rivals. , Proven systems can be implemented with minimal modificationYour AnswerIt is readily transferable , New practices, earlier implemented in an entire industry can be brought in, givingan organisation an edge over its rivals. , Proven systems can be implemented with minimal modification

Multiple Choice Multiple AnswerQuestionParticipation of Mgmt in federations & unions at all levels helps to -Correct AnswerStrength the trade union movement , maintain Industrial harmony , Develop sound human relationsYour Answermaintain Industrial harmony , Develop sound human relations

Multiple Choice Single AnswerQuestionWhat was the key essential objective of the changed economic policy at the global levelCorrect Answerto integrate the Indian economy with the world economy,Your Answerto integrate the Indian economy with the world economy,

1

Subject: Human Resource ManagementPart:

Chapter: 11

Multiple Choice Single ResponseQuestion ID Question Options Is Correct1 Name the technique which determines the relevant worth of a job

with respect to other jobs.Job Analysis

Job DescriptionJob Evaluation YesJob

Multiple Choice Single ResponseQuestion ID Question Options Is Correct2 Name the system which is simple, less expensive & less time

consuming.FactorconparisionGradingPointRanking Yes

Multiple Choice Single ResponseQuestion ID Question Options Is Correct3 What is regarded as the preventive tool in case of any differences of

opinions among the members of rating committee?Job evaluation

Job descriptionJob specification YesJob analysis

Multiple Choice Single ResponseQuestion ID Question Options Is Correct4 If supply of labor is higher than demand, which factor would be

relatively low?Price

Wage YesIncrement

# IncentiveMultiple Choice Single Response

Question ID Question Options Is Correct5 Name the person who suggested the new concept which takes into account

various key factors that will tell the overall performance of a job.Fred Luthas

Elliot Jecques YesPhilip KotlerRobbins

Multiple Choice Single ResponseQuestion ID Question Options Is Correct

6 Name the technique used by the point system and factorcomparison system to list the job.

Non-quantitative

Quantitative YesNon-analyticalAnalytical

Multiple Choice Single ResponseQuestion ID Question Options Is Correct7 Name one of the processes of job evaluation Select the

methodYes

Ranking

2

Point methodJob

Multiple Choice Single ResponseQuestion ID Question Options Is Correct8 Name the method where common factors to all the jobs are

identified.Factorcomparison

AnalyticalNon-analyticalPoint Yes

Multiple Choice Single ResponseQuestion ID Question Options Is Correct9 On the basis of the relat ive work in the organisation, what is the

primary purpose of job evaluation?To set wages Yes

To set pricesTo set methodsTo set

Multiple Choice Single ResponseQuestion ID Question Options Is Correct10 What is that describes the duties of the job, authority

relationship, skills requirement, conditions of work etc.Job evaluation

JobJobJob analysis Yes

Multiple Choice Single ResponseQuestion ID Question Options Is Correct11 Under which system the process is based on persona! judgement,

and therefore tends to get influenced by personal biases.Point

Ranking YesGradingFactor

Multiple choice Single ResponseQuestion ID Question Options Is Correct12 Which kind of inequality to a great extent affects industrial

relations?Price

QualityWage YesTechnology

Multiple Choice Single ResponseQuestion ID Question Options Is Correct13 What is it that job evaluation requires while undertaking the programme

at all stages in the organization?Controlling

Planning YesCo-ordinationCo-operation

Multiple Choice Single ResponseQuestion ID Question Options Is Correct14 Name the organized group of employees which is directly concerned with

job evaluation.Multi-union

Trade-union YesWorkers unionSupervisor's


3

15 Which is the only weapon of trade union, which the union think is takenaway by applying the Job evaluation System.

Collective co-operationCollectivenegotiation

Collectivecontrolling

Collectivebargaining

Yes

Multiple Choice Single ResponseQuestion ID Question Options Is Correct16 Under the techniques of job evaluation, which is the most widely used

method?POINT SYSTEM Yes

RANKINGJob gradingFactor

Multiple Choice Single ResponseQuestion ID Question Options Is Correct17 Name the factor which when changes, the job evaluation system should

also change.Consumer

ManagementSellerTechnology Yes

Multiple Choice single ResponseQuestion ID Question Options Is Correct18 Under the techniques of job evaluation, which is the least method used? Job grading

FactorRanking system YesPoint system


19 Grading systems require which type of system, because grading ofclerical job may be quite different from that of operative job.

Single

Double

TripleMultiple Yes

Multiple Choice Single ResponseQuestion ID Question Options Is Correct20 In which type of system are yardsticks of value for each job factor are

prepared?Point rating system Yes

Job evaluationJob descriptionRanking system

Multiple Choice Single ResponseQuestion ID Question Options Is Correct21 After assigning weight to each criterion like skill, knowledge etc., the

worth of job is determined and converted to which kind of values?Monetary Yes

IncentiveQuantitativeQualitative

Multiple Choice Single ResponseQuestion !D Question Options Is Correct22 When individual job description and grade descriptions do not match

well, the evaluators classify the job using which kind of judgment?Specific

4

Non-specificSubjective YesObjective

Multiple Choice Single ResponseQuestion ID Question Options Is Correct23 Which kind of relationship does system of a job -evaluation maintain

while rating for different jobs?Variable

Equitable YesSystematicRelevant

Multiple choice Multiple ResponseQuestion ID Question Options Is Correct24 Job analysis describes variety of duties of the job, they are: Social skills

Condition of work YesSkills YesAuthority Yes

Multiple choice Multiple ResponseQuestion ID Question Options Is Correct25 Name the various processes of job evaluation: Classify the jobs Yes

Select the YesGain acceptance YesLose acceptance

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct26 Job factors used under Factor comparison method are: Mental efforts Yes

Fixed effortsPhysical efforts YesSkill needed Yes

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct27 Name the various ways through which business firms are being

helped by well designed job evaluation:Enables Co. toget data

Yes

Establishes equalwage rate for all

Yes

Systematicprocess andEstablishesdifferent wage

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct28 Mention the defects of Simple ranking method: Simplicity tends

to makemeasurementsomewhat crude.

Yes

Absence of pre-determinedyardstick leadsto personal bias

Yes

All the factorsaffecting the job

Yes

Some factorsaffecting the jobare considered

Multiple Choice Multiple Response

5

Question ID Question Options Is Correct29 It is said that participants should have familarity with the job to

be rated, therefore the degree of familarity has impact on whichfactor:

Accessability

Adaptability YesDecision making YesManagerial

Multiple choice Multiple ResponseQuestion ID Question Options Is Correct30 Name the factors affecting the designing of the wage structure

area:Labour marketcondition

Yes

High marketEconomic YesAdjustment andoperation ofwage structure

Yes

Multiple choice Multiple ResponseQuestion ID Question Options Is Correct

31 Job description which are prepared as part of the processwhich can be used for writing up job specifications, that canthen be used for which kind of purpose?

Training Yes

Promotion YesJob analysisJob evaluation Yes

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct32 The worth of job is determined in relation to other jobs in

terms ofResponsibility involved Yes

Efforts required YesResponsibility checkedPayment requirement

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct33 Under the point method, key jobs are selected, each sub

factor is then defined in the order of importance preferablealong a scale, factors generally considered are:

Skill Yes

Job enrichmentEfforts YesAccountability Yes

Multiple Ch6ic'e"Multiple ResponseQuestion ID Question Options Is Correct34 Ranking system measures each job in comparison with

other jobs in terms of the relative importance of thef ll f

Supervision & leadership Yes

Leadership & managementCo-operation & associationoutside the line of authority

Yes


Yes

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct35 Under the grading system, name the separate geades

included:Firm

Office Yes

6

Clerical YesManagerial Yes

Multiple Choice Multiple ResponseQuestion ID Question Options !s Correct36 Mention the objectives of Job evaluation To maintain complete

description of eachoccupation in the entireplant

Yes


Yes

To promote infcrrnation forwork organization,errp'oyees section etc.

Yes

To ensure that like wagesare paid to all qualifiedemployees on unlike work.


Question ID Question Options Is Correct37 Mention certain weaknesses under the

grading method:It is difficult to write grade description Yes

It oversimplifies sharp differences betweendifferent jobs & different grades

Yes

It is considered to be less subjective YesIt is considered to be too subjective

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct38 Name the various steps considered under


Allocation of correct rate to each key job YesSelection of job characteristics YesDetermination to correct rates of key jobs Yes

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct39 Under the 'Point rating system' name

the important steps mentioned:Construction of the yardsticks Yes

Price surveyWage survey YesDesigning wage structure. Yes

Multiple Choice Multiple ResponseQuestion ID Question Options Is Correct40 Name the two factors which lead people

to work:Economic Yes

OrganisingMotivation YesControlling

True /FalseQuestion ID Question Options Is Correct41 Job evaluation precedes job analysis TRUE Yes

FALSETrue / False

Question ID Question Options Is Correct42 Employee and supervisor should be

never involved while finalizing jobdescription

TRUE

FALSE YesTrue / Faise

7

Question ID Question Options Is Correct43 Ail forms of job evaluation are designed

to enable management to determine h owmuch one job should be paid ascompared to others.

TRUE Yes

FALSETrue / False

Question ID Question Options Is Correct44 When several unions exists in an

organization it becomes easy to applyjob evaluation system.

TRUE

FALSE Yes

True / FalseQuestion ID Question Options Is Correct45 Point rating system consists of designing the wage structure. TRUE Yes

FALSETrue / False

Question ID Question Option Is Correct46 The aim of the mejority of the systems of ob evaluation is to establish, on agreed

basis, the relative values of different jobs in a given plant.TRUE Yes

FALSEtrue / False

Question ID Question Option Is Correct47 A corollary of this Job evaluation principal is that for equal work there should be

unequal wage rates.TRUE

FALSE YesTrue / False

Question ID Question Options Is Correct48 Ranking system usually measures each job in comparison with other jobs in

term of relative importance of experience & education.TRUE Yes

FALSETrue /False

Question ID Question Option Is Correct49 It is very easy to write grade description, as the number of jobs increases. TRUE


Question ID Question Option Is Correct50 When individual job description and grade description do not match well, the

evaluators classify the job using their subjective judgment.TRUE Yes

FALSETrue / False j

Question ID Question Option Is Correct51 Under point method, common factors to all the jobs are identified. TRUE Yes

FALSETrue /False

Question ID Question Option Is Correct52 The job falling under the same grade get different wage scale. TRUE

FALSE YesTrue /False

Question ID Question Options Is Correct

8

53 Factor comparison system consists of selection of key jobs. TRUE Yes

FALSE

Question ID Question Options is Correct54 The data obtained through job analysis are recorded on what is

known as job analysis sheet.TRUE Yes

FALSETrue/ False

Question ID Question Options Is Correct55 Trade union is a group of two people who come to strengthen their

bargaining position.TRUE


Question ID Question Options Is Correct56 The benefit of job evaluation is that it lays down the foundation for

a rational wage structureTRUE Yes

FALSESelect a Blank

Question ID Question Options Is CorrectIf standard of livinq is , it calls for higher wage

57 High Yeslowmediumbelow

Select a BlankQuestion ID Question Options Is Correct

Responsibility is much more58 Than of worker. Manager

Supervisor YesGeneralPersonnel


In the case of there is one59 yardstick consisting of job classes. Job Ranking

Job analysisJobEvaluationJob Grading Yes


All should be paid within limits60 which is given by the standards set through a wage structure. Increment

GratuityWages YesIncentive

Select a Blank

Question ID Question Options Is Correct61 The ranking system is also known as system. Non-quantitative Yes

QuantitativeQualitativeNon-qualitative

Select a Blank

9

Question ID Question Options Is Correct62 It is said that rate the job, and not the Wage

Man YesSalaryPersonnel



63 determine their position in a job hierarchy. Job evaluation YesJob systemJob analysisJob description


On the basis of job elements and organizational demand anappropriate of job evaluation

64 should be selected. studytypemethod Yescourse


Are first established on the65 basis of job information derived from job analysis. Description

EquipmentExperiencesGrades Yes

Select a BlankQuestion ID Question Options Is Correct66 Factor comparison method is regarded as method Simple

Complex YesAppreciableLess expensive


While evaluating jobs,67 Where nature of work is difficult to be expressed in quantifiable

numbers.Workers

Supervisors

manegerial YesDersonnel

Select a BlankQuestion ID Question Options s Correct

Under method jobs are68 arranged from highest to lowest, in

order of their value to the organization.Point

GradingActor comparisonRanking Yes


10

69 The job evaluation programme onceinstalled must be continued on a basis.

Monthly

VoluntaryPermanent YesPeriodical

MatchQuestion ID Question Options Is Correct70 Definition of Job Evaluation: It is the process of analysis and assessment of

jobs to ascertain reliability, their relativelyworth using the assessment as a basis for abalanced wage structure.

Yes


To determine a rate of pay for each job which isfair and equitable with relation to other jobs inthe industry.

Yes

Principles of Job Evaluation: Allows employees to discuss to discuss jobratings

Yes

Process of Job Evaluation: The basic procedure is to compare content ofjobs in relation to one author, in terms of someelements like skills, efforts etc.

Yes

The basic procedure is that, it should be writtenvery carefully as it can be used as an evidencewhile handling some grievances.The job analyst should himself observe theactual work done by the employee.

MatchQuestion ID Question Options Is Correct71 JOB RANKING In this case, the method is very simple and not

expensive.Yes

JOB GRADING In this case, there is one yardstick consisting ofjob classes.

Yes

FACTOR COMPARISON SYSTEM In this case the job factos are compared ratherthan the whole job.

Yes

POINT RATING SYSTEM In this case, it is widely used in job evaluationand also designs wage structure.

Yes

In this case, this is the first approach whichbreaks down jobs into several characteristics.

This new concept is suggested by ElliottJecques.

MatchQuestion ID Question Options Is Correct72 Non-quantitative job evaluation

category.Simple ranking and grading are placed undersuch category.

Yes

Quantitative job evaluation Point system and factor comparison methodsare placed under such category.

Yes

The beneficiaries to business firms by jobevaluation

It enables Cos. to get data in local wagesurveys to establish job classification.

Yes

Job analysis It is one of the job evaluation processes, whichfinds out relevant facts.

Yes

It is considered to be complex to cos. as it isnot understood by all.Simple ranking and point system are placedunder such category.

Match

11

Question ID Question Options Is Correct73 Job Factors enumerated as : Effort, responsibility, skill, working conditions Yes

Wage survey : It places all evaluated jobs according to point interms of money.

Yes

Designing wage structure : Similar jobs are grouped and treated as a jobclass.

Yes

Concept suggested by Elliot Jecques. It takes into account the various key factorsthat will tell the overall performance of a job.

Yes

Effort, grading, skill, working conditions.Effort, point, skill, working conditions.

1


Multiple Choice Multiple AnswerQuestion According to Gurucharan Das what should Indian companies focus its effort

to emerge winners in the light of the liberalization & globalization?Correct Answer Be able to capitalize on global trade , Not ignore quality , Product


development






Correct Answer Construction of the yardsticks , Wage survey , Designing wage structure.










Your Answer False

Multiple Choice Single AnswerQuestion In resent times, which department and head of the same usually initiates the

manpower plan.Correct Answer HR department


2



Your Answer method


Correct Answer True

Your Answer True









Your Answer True






Your Answer HRD systems


3

Question The birth of the quality control movement in Japan took place in the early -


Your Answer 1960's

Multiple Choice Multiple AnswerQuestion What are the preparations to be done during pre-interview session by the

employer about the employee.-Correct Answer Background , Training , Experience










Development Activity?Correct Answer Self development.

Your Answer Self development.








Point system and factor comparisonmethods are placed under suchcategory.




True/False

4

Question Counselling involves a one to one discussion between the participant andadministrator.

Correct Answer True

Your Answer True



Your Answer False



Your Answer Co-ordination









Your Answer Employee enrichment , Informal organisation , Participative management





5



Multiple Choice Single AnswerQuestion Why is it that in dual career groups there is restricted freedom from the side

of the human resource manager?Correct Answer because of restriction & reservations in adhering to organisational rules &

regulationsYour Answer because of restriction & reservations in adhering to organisational rules &

regulations


Correct Answer Less

Your Answer More


Correct Answer True

Your Answer True



Your Answer True

Match The Following


Performance Appraisal Process Measure actual performance ofappraisee through personalobservation or oral & writtenreports.


Period of Appraisal It coincides with the financial yearof the organisation 1st Sept. to31st Aug.

It coincides with the financial yearof the organisation 1st Sept. to31st Aug.

Winning instinct "Determinating to Make ThingsHappen"


Ethics of Appraisal "Don't appraise without knowingwhy the appraisal is required"

"Don't appraise without knowingwhy the appraisal is required"


suitable for 360 - degree appraisal.

6


Your Answer Culture






Correct Answer True

Your Answer True



Your Answer culture



Your Answer 90 days









7





Your Answer True

Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken into three

stages or levels -Correct Answer Planning , Implementation , Result








Your Answer various ministeries , manufactures of commerce , cost account & Consumer



Correct Answer True

Your Answer True




Page NoChapter 1 Nature & scope of Human Resource Development

1 M.M.Khan 12 Prof Len Nadler 13 Schlem 14 Nature & Scope of HRD 15 Importance of HRD 26 HRD in India 37 Problems related to HRD Practices 38 Organisation Problems 39 General Problem 410 Suggestions to overcome the HRD problem in India 411 Suggestions to overcome the HRD problem in India 412 General Measures 513 Humar Resource Management (HRM) 514 Scope/Areas of HRM/Goals of HRM 615 Role / functions of HRM 716 Benchmarks or principles of HRM 817 Humar Resource Planning 918 Leap and Crine 919 De Cenzo and robbins 920 Stoner and freeman 921 HRP Procedures and aspects 922 Need and importance of HRP 923 Factors affecting HRP 1124 Limitation of HRP 1125 Job Analysis /Role Analysis 1226 Edwin B Flippe 1227 David Decenzo and stephen robbins 1228 Job analysis process / Components of Job Analysis 12,18629 Job Description 13, 18630 Job Specification 1331 uses of Job Analysis 1332 Method of Job Analysis 14

Chapter 2 New Economic policy and Human Resource Management1 Programme of economic liberalisation 192 New economic policy 193 pre-reform scenario 194 Reform process and imperatives 205 NICCO 236 reflections on the reform package 247 Liberalized india 268 Labour issue 279 Poverty 2910 subsudes 3211 implications for human resource management 32

Chapter 3 Managing change through continuous improvement1 Challenge for the human resource manager 422 organizations responding to change 433 New Environment 44

4 Effect of competition on HRM5 benchmarking 466 benchmarking for competitive advantage 477 Ohinata 1994 488 benchmarking human resource policies and practices 499 action steps for effective benchmarking 5110 business process reengineering 5211 action steps of re-engineering 5512 Urgency motivation 5613 humar resource accounting 5614 human resource audit 57

Chapter 4 Quality Management1 TQM Definition 612 Ron callard and gill sivyer 613 Features of TQM 624 Tenets of TQM 625 Dr. Joseph juran 626 Dr. W. Edwards demin 627 Philip B. Crosby 638 Elements of TQM 639 Implentation of TQM 6310 Concept of TQM 6311 Need Advantage and importance of TQM 6512 Pitfalls in implementation of TQM 6613 Quality 6714 Dimensions of Quality 6715 Quality circles (QC's) 6816 Philip thomson 6817 characteristics of quality circles 6918 Process of quality circles 6919 Benefits of quality circles 7020 pitfalls of QC's 7021 Essentials of effective QC's 7022 Quality control 7123 objective of quality control 7224 quality audit for QC 7225 Need for quality audit 7326 inspection 7327 Alford and beatty 7328 sprigel and lansburgh 7329 objective of inspection 73

Chapter 5 Performance Appraisal1 objective of performance appraisal 782 format 783 Performance organizzation system of premier engineering 794 Management performance review guidelines 795 System 796 salient features 797 Period of appraisal 798 assesment routes 80

9 role of assessors and reviewers 8010 Major responsibilities duties 8011 performance 8112 critical factors and attributes 8113 Relationship and management style 8214 overall assesment 8215 record of appraisal and counselling interview 8316 Placement 8417 career progression 8418 overall remarks 8419 Training and development plant 8520 format 8521 360 degree appraisal 9722 Advantage of 360 degree feedback 9823 Orientation 10124 questionnaire distribution 10125 Monitor and follow up 10226 data feeding and reports 10327 workshop 10428 counselling 10429 Planning level 10530 implementation level 10731 results level 10732 traditional method 10833 BARS 11334 psychological appraisal 117

Chapter 6 Performance Counselling1 conditions for effective counselling 1212 performance councelling phase 1213 report building 1224 exploration 1225 action planning 1226 process involved in performance counselling 1237 feedback 1248 pre-interview preparation 1259 interview 125

Chapter 7 Potential Appraisal1 objective of the potential appraisal 1312 vital qualities 1313 analytical power 1314 creative imagination 1325 sense of reality 1336 Holistic view from a detached position 1347 approach to problems or situation 1348 spped insight 1349 action 13410 seeing the relative nature 13511 judgement 13512 aletness 13513 effective leadership 135

14 potential 135

Chapter 8 Training and Development1 Role of trainer 1412 trainer or facilitator 1413 identification of training needs 1424 SSL technology 1425 performance appraisal 1436 career plans 1437 system introduction 1448 Apex body for need identification 1449 company 14410 constitution of the committee 14411 supportive corporate programes 14512 training need identification through survey 14713 classifying employee 15114 training efforts 15215 training methodologies 15316 evaluate the results of training 15417 support of line manager 15418 publicise and gain visibility 15519 goal of training 155

Chapter 9 Succession Planning1 timeframe 1592 elements of succession planning 1593 promoting from within 1614 excellent succession plan 1625 unexpected succession 1636 doppelgangers pehomenon 1647 whose responsibility 165

Chapter 10 Career Planning1 Career anchors 1692 career development cycle 1703 career need assesment 1704 career opportunities 1705 need opportunity alignment 1716 plateaued employees 1717 careeodels developed by a large public sector undertaking 1718 development grade 1729 officiating assignment 17310 understudy 17311 business group 17312 foreign assignment 17413 specialised training 17414 facilities for self development 17415 model for planned seld development 17516 self evaluation balance sheet 175

Chapter 11 Job Evaluation1 scope of application 185

2 job evaluation system 1863 job analysis and description 1864 contribution of trade union to job eveluation 1875 techniques of job eveluation 1886 hjob raning 1897 job grading 1898 factor comparison system 1909 point rating system 19110 yardstick 19311 wage structure 19512 weightage 196

Chapter 12 Manpower Planning1 man power planning 2072 uses and benefits of manpower 2073 manpower management cycle 2084 limitation of manpower planning 2085 steps involved in manpower planning 2086 anticipating manpower needs 2087 manpower iventory 2088 expected loass bas extra needs 2099 needs for systematic manpower planning 20910 manpower planning methods 20911 manpower planning steps 21012 selecting adequate source or recruitment 21413 internal sources 21414 external sources 21515 new vs. old blood 21616 benefits of recruiting from within 21617 benefits of using external sources 216sources of recruitment commonly used in India 216

Chapter 13 Good HR Practice can make a difference1 good hr practices 2232 impact of good hr practices 2293 indian experience 2294 award winning HRD companies 2305 HRD and organisational effectiveness 2326 HRD & HR 235

Chapter 14 HRD Audit Basic concepts and components1 need for HRD Audit 2412 concepts of HRD Audit 2423 Role of HRD audit in business improvement 2464 methodology of HRD audit an overview 2485 LSIP 2506 Questionnare method 2517 Limitation of HRD audit 251

Chapter 15 Elements of good HRD Need for realignment1 elements of good HRD 2572 corporates strategy and business linked HRD 258

3 pareek & Rao's framework 2594 HRD in India 2615 appropriately rooted HRD 2626 approaches to evaluate the HR function and its impact 2637 balanced score card approach 2638 strategic hr framework 2659 integrative framework 26510 Arthur anderson's Human capital appraisal approach 26711 HRD Score card 26812 HRD audit and hrd score card 270

Chapter 16 Recent Techniques in Human Resource Management1 employee for lease 2732 moon lighting by employees blue moon to full moon 2743 quarter moon lighting 2744 half moon lighting 2755 full moon lighting 2756 effect of moon lighting on HRM in future 2767 dual career groups 2768 consequences and challenges 2779 absenteeism 27710 stress 27811 restricted freedom 27812 work sharing 27813 difficult task to line managers 27814 promotions 27815 transfers 27916 flexitime and flexiwork 27917 commitment and self-discipline 28018 effects 28019 flexiwork 28120 training and development 28221 organisation educational institutes 28222 management participation in employees organizastions 28323 influence of employees organizations 28424 need for participation 28525 nature and extent of participantion 28626 prerequisites for participation 28627 parties to participation 28728 contribution to trade union functioning 28729 possible opposition 28830 consumer participation in collective brgaining 28931 causes of disputes 29032 collaborative management multi dimensional approach 29333 Worker's participation 29434 customers participation 29535 governments participation 29536 employees proxy 29637 human resource accounting 29738 human resource meaning 29739 objections against the treatment of people as assets 29840 need for human resource accounting 298

41 current practice 30042 consequences 30043 Aims and objective of HRA 30144 method of valuation of Human resources 30145 valuation method 30346 benefits of HRA 30347 human resource accounting in India 30448 organisation politics 30549 techniques of organisational politics 30750 effects of organisation politics 30851 remedy 30852 exit policy and practice 30953 layoff 31154 voluntary retirement scheme ( VRS ) 31455 manage employee exit 31756 future of humar resource management 318

Chapter 17 Human Resource in Information Technology Industry1 best practice in an industry 3252 strategic partner 3263 employee advocate 3274 change advocate 3275 change champion 3276 compensation structure 3287 component of compensation system 3298 types of compensation 3309 60 HR prediction for 2006 33310 FLOYD Kemske 33311 work and society 33412 workforce development 33513 definition of jobs 33614 strategic role of HR 33615 CII 22916 walkabout 15317 Grid seminar 15418 stage 17019 pfeffer 22920 successful organization 22921 job information 21122 component system of HRD 25923 multi rater 9724 flow 28525 synergy of team 6426 intel 5427 american 5428 IBM 5429 L & T 261


Multiple Choice Single AnswerQuestion A new management profile where managers take into

cognisance the fact that organisational competitiveness is linkedto human resource competance, was suggested by whom?

Correct Answer Roetting (1995)

Your Answer Roetting (1995)




Multiple Choice Single AnswerQuestion Every employee also has a succession plan to him, which is also

known as -Correct Answer Shadow planning

Your Answer Shadow planning

True/FalseQuestion The main focus of attention today is the employee.


Your Answer True

Multiple Choice Single AnswerQuestion When was the first attempt made to move a change in policies

regarding business, licenses & permits operating in IndiaCorrect Answer Mid 80's

Your Answer Early 90's

True/FalseQuestion The degree to which an individual possess the innate quality of

breath of mind is the most direct indication of the individual'sultimate potential.

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion At a US based industrial design firm there is no position as a

head or chief, instead, importance is given to hiring the rightpeople for the rights. This policy emulates which concept?


Your Answer Boundrylessness

Multiple Choice Multiple AnswerQuestion What are the preparations to be done during pre-interview

session by the employer about the employee.-Correct Answer Background , Training , Experience


Multiple Choice Single AnswerQuestion Which practices should be linked to business goals and

corporate strategy :Correct Answer HRD & HR

Your Answer HRD & HR

Select The BlankQuestion No worker employed in any industry who has been in continuous

service for more than ________ , can be retrenched until priorpermission from the govt. to retrench in undertakings employingmore than 100 people


Your Answer 1 year

Select The BlankQuestion The ________ provide resources to approved employment

schemes in the organised & marginised sectorsCorrect Answer Employment Generation Fund



Correct Answer Better organisational health , Better developed roles , Betterutilisation of human resources

Your Answer Better organisational health , Better developed roles , Betterutilisation of human resources

Select The Blank

Question Companies can offer the option only to employees who areabove ________ years of age or have served with the companyfor 10 years.

Correct Answer 40

Your Answer 40

Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves

as -Correct Answer Strategic partners


Multiple Choice Multiple AnswerQuestion What are the key characteristics / features of a Human Resource

Audit.Correct Answer Employee competency check list , Evaluation by HR department

in conjunction with internal customers. , To find the competencygap

Your Answer Employee competency check list , Evaluation by HR departmentin conjunction with internal customers. , To find the competencygap


representatives of employees & employers have to participate inthe meeting of collective bargaing

Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line

with the human resources planCorrect Answer Recruitment


Multiple Choice Single AnswerQuestion Following a flexible working hours principle employees of one

management institute have to work from 8.30AM to 2.30PM i.e.six hours a day. What is the first 2 hours at work established aswhere the employees may choose for doing their class work?


Your Answer Flexible working time

Select The BlankQuestion Employer has to pay ________ of the basic wages to the

employees during the lay off periodCorrect Answer 0.5

Your Answer 0.5


Correct Answer Realistic employee development , Measurable employeedevelopment , Well costed employee development

Your Answer Realistic employee development , Measurable employeedevelopment , Well costed employee development

Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision

system:Correct Answer Allocation of correct rate to each key job , Selection of job

characteristics , Determination of correct rates of key jobsYour Answer Selection of job analysis , Allocation of correct rate to each key

job , Selection of job characteristics

Select The BlankQuestion For closure , if there is no response ( from government ) within

________ permission is deemed to have been grantedCorrect Answer 60

Your Answer 60

Multiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he

has correctly heard.Correct Answer Paraphrasing



Dr. Blake and Mouton Grid Seminars Grid Seminars

The Interview Methos In the absence ofappraisal system

In the absence of appraisalsystem

The QuestionnaireMethod

A large target group A large target group

Dr. George S. Odiorne HR portfolio matrix(classification Quadrants)

HR portfolio matrix(classification Quadrants)


Correct Answer Govt. to take steps to alleviate poverty , Govt. to take steps toaccelarate economic development , People to practice religioustolerance

Your Answer Govt. to take steps to alleviate poverty , Govt. to take steps toaccelarate economic development , People to practice religioustolerance

Multiple Choice Multiple AnswerQuestion What are the features of a managerial walkabouts in the

Corporate Sector?Correct Answer The Manager is made completely free from all other corporate

responsibilities , He is full-time on the walkabout , It could meanlimited resources being given to a manager to work on.

Your Answer The Manager is made completely free from all other corporateresponsibilities , He is given full freedom & cannot be restrainedby corporate policy.






Your Answer False

Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the

workplace?Correct Answer Canteens , Living colony , Training rooms

Your Answer Canteens , Living colony , Training rooms

Select The BlankQuestion Good relationships ideally does not mean a "goodie goodie"

relationship, it should be based on mutual respect & should be________

Correct Answer Functional & objective

Your Answer Constructive

Select The BlankQuestion are first established on the basis of job information

derived from job ananysis.Correct Answer Grades

Your Answer Grades

True/FalseQuestion Organisations should pay for the value of the job but not for the

value of the person.Correct Answer False

Your Answer False



Your Answer Labour

True/FalseQuestion An employee who is categorised as Dead wood is one who has

absolutely no potential for growth & should be included in arationalization programme.


Your Answer True



Your Answer True




Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of

categories?


Your Answer Organisational qualities , Leadership styles , Behaviouralqualities


follows:-Correct Answer How well are HR practices linked to business goals , Are good

HR practices & HRD systems & processed being designed , Arethe systems internally sound consistent & relevant

Your Answer How well are HR practices linked to business goals , Are goodHR practices & HRD systems & processed being designed , Arethe systems internally sound consistent & relevant

Select The BlankQuestion ________ means providing the employee with necessary tools &

authority to overcome obstacles to achieving goals.Correct Answer Employee empowerment


True/FalseQuestion Human resource management is responsible for getting the best

people, training and providing mechanism.Correct Answer True

Your Answer True


Correct Answer The system to be used is prevention.


Select The BlankQuestion HRD department is also included as an ________ of HRD.

Correct Answer Instruments

Your Answer Instruments

Multiple Choice Multiple AnswerQuestion Why was workers participation in manamement intiated?

Correct Answer to satisfy workers psychological needs , to develop a souce ofbelongingness , to establish industrial peace

Your Answer to satisfy workers psychological needs , to develop a souce ofbelongingness , to battle the mounthing problems of worker

True/FalseQuestion Objective of performance appraisal system is to identify the

developmental needs of each employee.Correct Answer True

Your Answer True




Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is

hurdle in the HRDCorrect Answer Religious





Your Answer False

Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem;

what is the role played by management in fostering a closeunderstanding between each other?


Your Answer To act as a liaison between the problem & union




True/FalseQuestion Counselling involves a one to one discussion between the

participant and administrator.Correct Answer True

Your Answer True




True/FalseQuestion Establishment of trade unions by workers in small industries is

not commonCorrect Answer False

Your Answer False

Select The BlankQuestion The job evaluation programme once installed must be continued

on a ________ basis.Correct Answer permanent




Your Answer to satisfy workers psychological needs , to battle the mounthingproblems of worker , to establish industrial peace

Multiple Choice Single AnswerQuestion Whose study provides that one create appropriate HRD climate

only through good practices.Correct Answer Abraham

Your Answer Abraham

Select The BlankQuestion The ________ provides funds to meet the compensation &

training expenditure of retrenched workers.Correct Answer National Renewal Grant Fund


True/FalseQuestion If the assessee is transferred after Feb. the immediate superior

will complete the appraisal as at 31st Aug.Correct Answer False

Your Answer False






Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial

unit simultaneously with that of the original job?Correct Answer Moon-lighting





Multiple Choice Single AnswerQuestion According to Lahiry what is the simple act of comparison &

learning for organisational improvement?Correct Answer Benchmarking

Your Answer Benchmarking

True/FalseQuestion The human resource department should move out from routine

transactional activities and let IT take care of their activities.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Some problems are inherent in the performance Appraisal

System, they are -Correct Answer Discrimination , First impression , Central tendency

Your Answer First impression , Central tendency , Discrimination

True/FalseQuestion When individual job description and grade description do not

match well, the evaluators classify the job using their subjectivejudgement.

Correct Answer True

Your Answer True

Select The BlankQuestion ________ assignment can also be recommended for career

development.Correct Answer Rotational


Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on

three areas which are likely to inpute the effectiveimplementation of the economic policy, they are

Correct Answer Inadequate institutional reform , the speed and sequence ofreform measures , Inadequacies in the communication & politicalmanagement of there measures

Your Answer Inadequate institutional reform , the speed and sequence ofreform measures , Inadequacies in the communication & politicalmanagement of there measures







Your Answer True




Select The BlankQuestion ________ is route to be followed in order to realise vision and

overall purpose.Correct Answer Strategy


Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to

Moon Lighting activitiesCorrect Answer Decreasing purchasing power


Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows

have developed each year & exports are up by more than________

Correct Answer 0.5

Your Answer 0.5

Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able

to make a difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands good supply

of quality goods at fair practices , to demands good supply ofquality goods at fairs prices

Your Answer by participating in collective barganing , to holds rallies bandhs &morchas against in fairs consumer practicess , to demands goodsupply of quality goods at fairs prices

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor

is then defined in the order of importance preferable along ascale, factors generally considered are:


Your Answer Skill , Efforts

True/FalseQuestion Trade union is a group of two people who come to strengthen

their bargaining position.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken

into three stages or levels -Correct Answer Planning , Implementation , Result


Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are

identified.Correct Answer Point

Your Answer Point

Multiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time

consuming.Correct Answer Ranking

Your Answer Grading

Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to

participate in working committee meetings. Who would theunions at Plant level / Shop level essentially invite?



Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems &

subsystems?Correct Answer HRD

Your Answer HR




Multiple Choice Multiple AnswerQuestion The budget of Feb 1997 presented by Finance minister Mr. P.

Chidambaram showed a spirit of optimism & growth. What wereits components

Correct Answer significantly reduced taxes , nationalized excise rates ,encouragement for investment in infrastructure

Your Answer significantly reduced taxes , nationalized excise rates ,encouragement for investment in infrastructure


Correct Answer To assess an individual in terms of the highest level of work. , Toassist the organisation in discharging its responsibility ofselecting managers.

Your Answer To assess an individual in terms of the highest level of work. , Toassist the organisation in discharging its responsibility ofselecting managers.




Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed by

the Japenese have been adopted the world over. Name some ofMatsushita's Systems of benchmarking?

Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System ofdivisions (Profit centres) within a centralized banking system

Your Answer Just in Time (JIT) , Point of Sale (POS) system , System ofdivisions (Profit centres) within a centralized banking system

Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important

& crucial wing of an organisation?Correct Answer If mismanaged they affect industrial peace


Multiple Choice Single AnswerQuestion What is it that can be defined as a written record of the duties,

responsibilities and conditions of job.Correct Answer Job discription








Step involved inmanpower planning

Selecting adequatesource of recruitment.

Selecting adequate sourceof recruitment.


Economic, employeemarket, co's salesexpansion forecasts.

Long, short and mediumforecasts.



Your Answer 0.5

Select The BlankQuestion Section ________ of the Industrial Disputes Act 1947 , states

that an employer should only retrench employees who havebeen most recently hired.

Correct Answer 25-G

Your Answer 25-G





Multiple Choice Single AnswerQuestion Why Companies go for HRD Audit?

Correct Answer Promoting Professionalism

Your Answer Promoting Professionalism



Your Answer True



Your Answer False



Your Answer HR

Multiple Choice Multiple AnswerQuestion Mention the objectives of Job evaluation

Correct Answer To maintain complete descriptopn of each occupation in the entire plant , Topromote accurate consideration of all employees for advancement andtransfer , To promote information for work organisation, employees sectionetc.

Your Answer To promote accurate consideration of all employees for advancement andtransfer , To promote information for work organisation, employees sectionetc. , To ensure that like wages are paid to all qualified employees on unlikework.











Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing

the strengths and weakness of HRDCorrect Answer Manual reports , Marked Handouts , Personal Manual

Your Answer Manual reports , Marked Handouts , Personal Manual



Your Answer True

Select The BlankQuestion The ________ are mostly for the employees of the marketing department .

Correct Answer Commissions

Your Answer Commissions

Select The BlankQuestion A major reason for resistance to re-engineering is a challenge to the existing

________.Correct Answer hierarchy



Question The Finance Minister also expressed the government's intention toeventually raise total resource allocation for education to how much percentof the GDP in a phased manner?

Correct Answer 0.05

Your Answer 0.05



Your Answer Abolishion of licensing , MRTP limit , Open economy

Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision system:

Correct Answer Allocation of correct rate to each key job , Selection of job characteristics ,Determination of correct rates of key jobs

Your Answer Allocation of correct rate to each key job , Selection of job characteristics ,Determination of correct rates of key jobs



Your Answer 45 days



Your Answer False



Your Answer culture

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison

system to list the job.Correct Answer Quantitative


Multiple Choice Single AnswerQuestion Name the bank which was one of the earliest organisations in India to try

Sensitivity training based interventions in the 60's :Correct Answer State Bank of India

Your Answer State Bank of India



Your Answer Change in values & expectations.



Your Answer True


Group goals Vs.Organisational goals


Better decisions about peoplebased on improvedinformation system




It is "endomic to everyorganisation regadless ofsize, funtion or character ofwonership

Organisational politidering Organisational politidering





Question How would the representative of consumer association be able to make adifference in the consumerism movement

Correct Answer by participating in collective barganing , to demands good supply of qualitygoods at fair practices , to demands good supply of quality goods at fairsprices

Your Answer by participating in collective barganing , to demands good supply of qualitygoods at fair practices , to demands good supply of quality goods at fairsprices



Your Answer False







Multiple Choice Single AnswerQuestion When effort to earn additional income through a second job does not bear

fruit, such type of efforts & the consequent results may be called as -Correct Answer Blue Moon lighting





True/FalseQuestion An employee who is categorised as Dead wood is one who has absolutely

no potential for growth & should be included in a rationalization programme.


Your Answer True




Select The BlankQuestion The process of analysing jobs from which job descriptions are developed

are called ________.Correct Answer Job Analysis

Your Answer Job Evaluation




Multiple Choice Multiple AnswerQuestion Motorola developed an index, Individual Dignity Entitlement based on

following questions :Correct Answer Do you have a substantive job that contributes to the success of Motorola? ,

Do you have a career plan and is it exciting, achievable and being acted on?, Do you have on-the-job behaviours and the knowledge base to besuccessful?

Your Answer Do you have a career plan and is it exciting, achievable and being acted on?, Do you have on-the-job behaviours and the knowledge base to besuccessful? , Do you have internal operational measures?



Your Answer True



Your Answer to satisfy workers psychological needs , to develop a souce ofbelongingness , to establish industrial peace









Arthur He studied the impact of twodifferent managementapproaches on theproductivity of steel mills.

He studied the impact of twodifferent managementapproaches on the productivityof steel mills.

Macduffie He studied 70 automobileplants representing 24companies from 17 differentcountries.

He studied 70 automobileplants representing 24companies from 17 differentcountries.

Huselied He used 2 scales- one tomeasure employee skills andthe second to measureemployee motivation.

He studied 80 automobileplants representing 24companies from 18 differentcountries.


He used 2 scales- one tomeasure employee skills andthe second to measureemployee motivation.





development. The NRF was proposed to have a corpus of ________ which

would be contributed from budgetory support



Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management

system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management

tool. , It is used to enhance strategic feedback and learning curves.Your Answer It is used to clarify & translate vision & strategy , It is used as a management

tool. , It is used to enhance strategic feedback and learning curves.

Select The BlankQuestion A strategy based on superior service is very powerful as the ________ is

highCorrect Answer value added

Your Answer competitiveness



Your Answer True

True/FalseQuestion The human resource department should move out from routine transactional

activities and let IT take care of their activities.Correct Answer True

Your Answer True




HRM1LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single AnswerQuestion After which stage many good organisation in India have

entered a competitive phaseCorrect Answer LiberalisationYour Answer Globalisation

Multiple Choice Single AnswerQuestion What form of resource allocation unit was originally created

to impart training retain workes through skill upgradation & prevention ofredundancy due to the technology gap?

Correct Answer National Renewal FundYour Answer HRD

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical -

functional competence?Correct Answer Primary interest in functional work , They would like

to remain expert rather than become general managers , They considermanagerial and administrative responsibilities as avoidable irritants

Your Answer Primary interest in functional work , Such individuals start anew business, less for making money than for creating product that could beidentified as theirs , They would like to remain expert rather than becomegeneral managers

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic

management system?Correct Answer It is used to clarify & translate vision & strategy , It

is used as a management tool. , It is used to enhance strategic feedback andlearning curves.

Your Answer It is used as a management tool. , It is used as a integrativeframework tool. , It is used to enhance strategic feedback and learning curves.

Multiple Choice Multiple AnswerQuestion What are aims & objectives of HRA?Correct Answer Increase manarginal awarness of human resourcess ,

Developing new meaure of effective manpower utilzation . , Enabling a longertime horzon for planning & budgeting .

Your Answer Increase manarginal awarness of human resourcess ,Developing new meaure of effective manpower utilzation . , To act as a objectivemeasure for rationalization programmes.

True/False

Page 1

HRM1Question The first HRD department in the Indian corporate sector was

started in 1975 in Larsen & Toubro (L & T).Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality

and willing ability to change, what sort of role does human resource personnelcritically need to take on?

Correct Answer As strategic business partnerYour Answer As strategic business partner

Select The BlankQuestion ________ leads to conflict between various departments is a

functional organisationCorrect Answer The lack of appreciation for the constraints of other

departmentYour Answer High degree of autonomy

Multiple Choice Single AnswerQuestion What forms the last phase of the 360-degree feedback exerciseCorrect Answer Individual counsellingYour Answer Leadership counselling


Effective leadership Excellent relationship skills. The ability toreformulate an apparantly complicated problem into workable units.

Analytical power The ability to reformulate an apparantly complicated probleminto workable units. Excellent analytical skills.

Creative Imagination This requires vision to provide alternatives on whichfuture can be based. This requires vision to provide alternatives on whichfuture can be based.

Sense of reality The person will be able to maintain objective approach tosituation in which own personal involvement is considerable. The personwill be able to maintain objective approach to situation in which own personalinvolvement is considerable.


Chidambaram showed a spirit of optimism & growth. What were its componentsCorrect Answer significantly reduced taxes , nationalized excise rates ,

Page 2

HRM1encouragement for investment in infrastructure


Multiple Choice Multiple AnswerQuestion Name the various Organisational effectiveness dimensions.Correct Answer Higher productivity , Cost reduction , More profitYour Answer Higher productivity , Cost reduction , More profit

Multiple Choice Single AnswerQuestion What was the key essential objective of the changed economic

policy at the global levelCorrect Answer to integrate the Indian economy with the world

economy,Your Answer to envisage a decontrolled business environment where free

market forces would be given more freedom to operate

Multiple Choice Multiple AnswerQuestion Name the data required by Manpower planning from the

external environment:Correct Answer Techology , Govt. Policies & regulations , Composition

of work forceYour Answer Techology , Govt. Policies & regulations , Composition of work

force


to make a difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands

good supply of quality goods at fair practices , to demands good supply ofquality goods at fairs prices

Your Answer by participating in collective barganing , to demands goodsupply of quality goods at fair practices , to demands good supply of qualitygoods at fairs prices

True/FalseQuestion Under point method, common factors to all the jobs are

identified.Correct Answer TrueYour Answer True


hurdle in the HRDCorrect Answer ReligiousYour Answer Political

Page 3

HRM1

Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the

managers perceived as,Correct Answer Decision-makerYour Answer Leadership -maker


with the human resources planCorrect Answer RecruitmentYour Answer Training

Select The BlankQuestion Good relationships ideally does not mean a "goodie goodie"

relationship, it should be based on mutual respect & should be ________Correct Answer Functional & objectiveYour Answer Constructive

Multiple Choice Multiple AnswerQuestion Leadership is difficult to define but easy to appreciate. Name

some of the leadership qualities.Correct Answer Personal Integrity , Technical ability , MotivatorYour Answer Personal Integrity , Technical ability , Motivator , Handle

personal relations

Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback

exercise, name the PHASE 4-Correct Answer Data feeding Reports & AnalysisYour Answer Questionniare distribution

Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee

development , Well costed employee developmentYour Answer Realistic employee development , Measurable employee

development

Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback

process in any Organisation could last about ________.Correct Answer One & half to about 3 monthsYour Answer Two & half to about 4 months

Page 4

HRM1

Select The BlankQuestion A major reason for resistance to re-engineering is a

challenge to the existing ________.Correct Answer hierarchyYour Answer systems


representatives of employees & employers have to participate in the meeting ofcollective bargaing



Major sources of recruitment in private sector. Employee recommendationsand advertisement. Employee recommendations and advertisement.

SANDOZ INDIA LTD. Internal Advertising is restored for all vacancies.Vacancy is filled in by promoting the employees seniority, merits.

NATIONAL MACHINERY manufacturers ltd. Vacancy is filled in by promoting theemployees seniority, merits. Present employees are also good sources ofsuggestions for job application.

Major sources of recruitment in public sector. Scheduled tribes andscheduled castes & employee recommendations. Selection is done on basis ofmerit.

Select The BlankQuestion In one organisation the joke making rounds was that

managers came in vertically and went out ________Correct Answer HorizontallyYour Answer Horizontally

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the

type of work in various departments of the organisation in a systematic way bethe employee during his tenure of employment in an organisation?

Correct Answer Flexi workYour Answer Flexischedule

Select The BlankQuestion The ________ management of the organisation is committed

Page 5

HRM1to develop the competencies of employees on a continous basis

Correct Answer TopYour Answer Top


System, they are -Correct Answer Discrimination , First impression , Central tendencyYour Answer Discrimination , First impression , Central tendency

Select The BlankQuestion The link between sense of reality and ________ is important

for proper understanding of the definition of sense of realityCorrect Answer imaginationYour Answer imagination


subsystems?Correct Answer HRDYour Answer HRM


commodityCorrect Answer LabourYour Answer Management

True/FalseQuestion The reviewer has the prime role of recording major appraisal

details.Correct Answer FalseYour Answer False

Select The BlankQuestion In no phase of business life is ________ as important as in

making promotion decesions.Correct Answer IntegrityYour Answer Integrity

True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer TrueYour Answer True

Page 6

HRM1

True/FalseQuestion Potential refers to the likelihood of the job holder making a

future contribution to the employing organisation.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well

HR practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio

of HR enpenses , The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR

enpenses , The ratio of HR professionals to employee population.

Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis

on the ratings of individual's personality traits such as -Correct Answer Initiative , Drive , CreativityYour Answer Initiative , Drive , Creativity , Response



developmental needs of each employee.Correct Answer TrueYour Answer True

Select The BlankQuestion Generally, training need identification forms a part of

________.Correct Answer Management Appraisal SystemYour Answer Management Appraisal System


True/FalseQuestion Depending on the career path model of managers, some

Page 7

HRM1specialised training inputs are given at pre-determined times to make himmore handling the new higher assignment


True/FalseQuestion The main focus of attention today is the employee.Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?Correct Answer Change of Leadership , To make HR function

business-driven , For growth & diversificationYour Answer To make HR function business-driven , For growth &

diversification , Satisfaction with a particular component

Page 8

2nd Sem – HR Management 1




Your Answer False

Multiple Choice Single AnswerQuestion While Trade Unions have their own approach to the problem;

what is the role played by management in fostering a closeunderstanding between each other?


Your Answer To act as a liaison between the problem & union




True/FalseQuestion Counselling involves a one to one discussion between the

participant and administrator.Correct Answer True

Your Answer True

Select The BlankQuestion ________ is indicated by work effort and it should be

continuous.Correct Answer Commitment


True/FalseQuestion Establishment of trade unions by workers in small industries is

not commonCorrect Answer False

Your Answer False

Select The BlankQuestion The job evaluation programme once installed must be continued

on a ________ basis.Correct Answer permanent





Your Answer to satisfy workers psychological needs , to battle the mounthingproblems of worker , to establish industrial peace

Multiple Choice Single AnswerQuestion Whose study provides that one create appropriate HRD climate

only through good practices.Correct Answer Abraham

Your Answer Abraham

Select The BlankQuestion The ________ provides funds to meet the compensation &

training expenditure of retrenched workers.Correct Answer National Renewal Grant Fund


True/FalseQuestion If the assessee is transferred after Feb. the immediate superior

will complete the appraisal as at 31st Aug.Correct Answer False

Your Answer False






Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or

industrial unit simultaneously with that of the original job?Correct Answer Moon-lighting






Multiple Choice Single AnswerQuestion According to Lahiry what is the simple act of comparison &

learning for organisational improvement?Correct Answer Benchmarking

Your Answer Benchmarking

True/FalseQuestion The human resource department should move out from routine

transactional activities and let IT take care of their activities.Correct Answer True

Your Answer True


System, they are -Correct Answer Discrimination , First impression , Central tendency

Your Answer First impression , Central tendency , Discrimination

True/FalseQuestion When individual job description and grade description do not

match well, the evaluators classify the job using their subjectivejudgement.

Correct Answer True

Your Answer True

Select The BlankQuestion ________ assignment can also be recommended for career

development.Correct Answer Rotational


Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on

three areas which are likely to inpute the effectiveimplementation of the economic policy, they are

Correct Answer Inadequate institutional reform , the speed and sequence ofreform measures , Inadequacies in the communication &


political management of there measures

Your Answer Inadequate institutional reform , the speed and sequence ofreform measures , Inadequacies in the communication &political management of there measures







Your Answer True




Select The BlankQuestion ________ is route to be followed in order to realise vision and

overall purpose.Correct Answer Strategy


Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to

Moon Lighting activitiesCorrect Answer Decreasing purchasing power


Select The BlankQuestion In indian since the liberalisation process in 19991, FDI flows

have developed each year & exports are up by more than

Correct Answer 0.5

Your Answer 0.5



to make a difference in the consumerism movementCorrect Answer by participating in collective barganing , to demands good

supply of quality goods at fair practices , to demands goodsupply of quality goods at fairs prices

Your Answer by participating in collective barganing , to holds rallies bandhs& morchas against in fairs consumer practicess , to demandsgood supply of quality goods at fairs prices

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor

is then defined in the order of importance preferable along ascale, factors generally considered are:


Your Answer Skill , Efforts


their bargaining position.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion Name the process of 360 degree appraisal which can be broken

into three stages or levels -Correct Answer Planning , Implementation , Result


Multiple Choice Single AnswerQuestion Name the method where common factors to all the jobs are

identified.Correct Answer Point

Your Answer Point

Multiple Choice Single AnswerQuestion Name the system which is simple, less expensive & less time

consuming.Correct Answer Ranking

Your Answer Grading


participate in working committee meetings. Who would theunions at Plant level / Shop level essentially invite?





subsystems?Correct Answer HRD

Your Answer HR





Chidambaram showed a spirit of optimism & growth. What wereits components

Correct Answer significantly reduced taxes , nationalized excise rates ,encouragement for investment in infrastructure



Correct Answer To assess an individual in terms of the highest level of work. ,To assist the organisation in discharging its responsibility ofselecting managers.

Your Answer To assess an individual in terms of the highest level of work. ,To assist the organisation in discharging its responsibility ofselecting managers.




Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed

by the Japenese have been adopted the world over. Namesome of Matsushita's Systems of benchmarking?

Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System ofdivisions (Profit centres) within a centralized banking system

Your Answer Just in Time (JIT) , Point of Sale (POS) system , System ofdivisions (Profit centres) within a centralized banking system

Multiple Choice Single AnswerQuestion Why is it found that federations & Unions constitute an important


& crucial wing of an organisation?

Correct Answer If mismanaged they affect industrial peace











Step involved inmanpower planning

Selecting adequatesource of recruitment.

Selecting adequate sourceof recruitment.


Economic, employeemarket, co's salesexpansion forecasts.

Long, short and mediumforecasts.



Your Answer 0.5

Select The BlankQuestion Section ________ of the Industrial Disputes Act 1947 , states

that an employer should only retrench employees who havebeen most recently hired.

Correct Answer 25-G

Your Answer 25-G




2nd Copy




Correct Answer Market friendly state , Liberalisation , Privatization


Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can

achieve good results despite the difficulties inherent in thepotential appraisal:

Correct Answer Creative imagination , Sense of reality , Effective leadership


Select The BlankQuestion ________ manpower plan need the involvement of top

management as well as HR exports.Correct Answer Strategic



Correct Answer Less

Your Answer More

Select The BlankQuestion The process of analysing jobs from which job descriptions are

developed are called ________.Correct Answer Job Analysis


Select The BlankQuestion Analysis of ________ data can give a lot of insights into the

HRD assets and liabilities of the companyCorrect Answer Secondary


Multiple Choice Single AnswerQuestion What is it that good HR practices can build?

Correct Answer Competencies



Select The BlankQuestion The major issue to be resolved while framing ________

philosophy is whether to promote largely from whithin theorganisation or to hire people from outside at all levels.






True/FalseQuestion Successful HR departments will focus on motivational

performance .Correct Answer False

Your Answer True

True/FalseQuestion Under the balanced score card approach the expectation of

three shareholdersCorrect Answer True

Your Answer True



Your Answer Management Development Committee.

Multiple Choice Multiple AnswerQuestion Performance counselling should not give a chance in discussion

like -Correct Answer Increments , Salaries , Rewards


Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback

exercise, name the PHASE 4-Correct Answer Data feeding Reports & Analysis



Multiple Choice Single AnswerQuestion In the career development cycle, which stage ideally starts when

a new emploee joins an organisation and finds a big gapbetween what the ideal organisation should be and what it is?



Multiple Choice Multiple AnswerQuestion Under the workshop methodology, a series of diagnostic

exercises through question are taken, theses are:Correct Answer How would you critically evaluate the job rotation in your

company? , What are the three good things in your performanceappraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?

Your Answer How would you critically evaluate the job rotation in yourcompany? , What are the three good things in your performanceappraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?




True/FalseQuestion As per the Human Developent balance sheet, 1997, 45 million

children were out of promary school in 1995Correct Answer True

Your Answer True

True/FalseQuestion Eight members is considered to be the norm as to the no. of

members constituting a QC-Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the

following approach should be adopted to bridge the gap?Alternatives for the training should include a -



Multiple Choice Single AnswerQuestion At a certain stage the upword mobility stops for many

employees. This is inescapable in view of pyramid organisationstructure. This phenomenon is called :




Multiple Choice Single AnswerQuestion What form of resource allocation unit was originally created to

impart training retain workes through skill upgradation &prevention of redundancy due to the technology gap?

Correct Answer National Renewal Fund

Your Answer National Renewal Fund

True/FalseQuestion Proper implementation and support of all management levels

are not very crucial for the success of HRD auditCorrect Answer False

Your Answer False

Select The BlankQuestion In ________ company, there is no sophisticated or detailed

manpower planning done covering the current and future needsof the entire organisation.




participate in working committee meetings. Who would theunions at the department / divisional level invite to attend suchmeetings?


Your Answer Representatives from line & personnel departments.




Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a

manager to his subordinates, it attempts to help the employeein.-

Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals



True/FalseQuestion The data obtained through job analysis are recorded on what is

known as job analysis sheet.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor

comparison system to list the job.Correct Answer Quantitative


Multiple Choice Multiple AnswerQuestion Under the 'Point rating system' name the important steps

mentioned:Correct Answer Construction of the yardsticks , Wage survey , Designing wage

structure.Your Answer Construction of the yardsticks , Wage survey , Designing wage

structure.


Job knowledge defined inAppraisal form

Ability to consider theextent and depth ofdemonstrated technicaland professionalcompetence.

Ability to consider theextent and depth ofdemonstrated technicaland professionalcompetence.

Decision - making definedin the appraisal form



Communicating defined inthe appraisal form

Ability to consider clarityand precision of verbaland written expression ofideas and feelings.

Ability to marshal andanalyse relevant dataanticipate eventualities.


Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be

based on the following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people ,

Good performance appraisal systemYour Answer Selection of the right people , Good performance appraisal

system , Training to managers


True/FalseQuestion It is very easy to write grade description, as the number of jobs

increases.Correct Answer False

Your Answer False

Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of

Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior

of the 1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor HR manager

True/FalseQuestion HRD audit is a comprehensive evaluation of the current HRD

strategies, structures etc.Correct Answer True

Your Answer True


Arthur He studied the impact oftwo different managementapproaches on theproductivity of steel mills.

He studied the impact oftwo different managementapproaches on theproductivity of steel mills.

Macduffie He studied 70 automobileplants representing 24companies from 17different countries.

He studied 70 automobileplants representing 24companies from 17different countries.

Huselied He used 2 scales- one tomeasure employee skillsand the second tomeasure employeemotivation.

He used 2 scales- one tomeasure employee skillsand the second tomeasure employeemotivation.

Welbourne and Andrews He studied the survivalrate of 136 non-financialcompanies.

He studied the survivalrate of 136 non-financialcompanies.




True/FalseQuestion Human resource management is responsible for getting the best

people, training and providing mechanism.


Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion Name the two chairman of Hindustan Lever who both followed

the patteren of nurturing and handling over to competentsuccessors from within.

Correct Answer Vasant , T. Thomas


Multiple Choice Single AnswerQuestion The concept of quality control as a distinct discipline emerged in

the United States in the early -Correct Answer 1920's

Your Answer 1920's

True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for

shoddy goods, but the TQM concept put it on the map.Correct Answer False

Your Answer False

Multiple Choice Multiple AnswerQuestion What kind of Grading must be brought to the notice of the vice-

president of the Company.Correct Answer Excellent , Poor



Correct Answer Job enrichment , Informal organisation , Participativemanagement

Your Answer Job enrichment , Informal organisation , Participativemanagement

Multiple Choice Single AnswerQuestion The key to the whole SSL programme lies in the identification of

-Correct Answer Supervisor's weaknesses



workplace?




Select The BlankQuestion For closure government permission is required at least

________ days before the intended closureCorrect Answer 90

Your Answer 90


True/FalseQuestion The data obtained through job analysis are recorded on what is known asjob analysis sheet.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Which kind of literature identifies a number of systems & subsystems?Correct Answer HRDYour Answer HRD

Select The BlankQuestion A fee market economy demands a transparent set of lawsand________somthething that the archaic Indian judical system is ill-equipped tocopewithCorrect Answer quick disposal of litigationYour Answer a set of social security legislation

Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication , Unconditional supportYour Answer Prompt approval , Regular communication , Unconditional support

Multiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining employeevalue with following factors :Correct Answer Technology , Leadership , MotivationYour Answer Technology , Leadership , Motivation


Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for employeeswho have accepted the scheme are however , valid only for payouts of upto ________Correct Answer Rs. 5 lakhYour Answer Rs. 5 lakh

Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are as follows:-

Correct Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are the systems internally soundconsistent & relevantYour Answer How well are HR practices linked to business goals , Are good HRpractices & HRD systems & processed being designed , Are the systems internally soundconsistent & relevant

True/FalseQuestion If the assessee is transferred after Feb. the immediate superior willcomplete the appraisal as at 31st Aug.Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the type ofwork in various departments of the organisation in a systematic way be the employeeduring his tenure of employment in an organisation?Correct Answer Flexi workYour Answer Flexitime

True/FalseQuestion Through consumers participation in management, consumer will lose theirrights through served techniqueCorrect Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a manager to hissubordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goalsYour Answer Supportive atmosphere , Empethetic atmosphere , Setting goals

True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to allassessors.Correct Answer TrueYour Answer True

Select The BlankQuestion In a re-engineering programme, when a process changes so does the________ of the concerned employee.Correct Answer job profileYour Answer job profile


Correct Answer PaperYour Answer Paper


Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback process in anyOrganisation could last about ________.Correct Answer One & half to about 3 monthsYour Answer One & half to about 3 months

Select The BlankQuestion ________ is the example of the balanced score card applications in somecompanies.Correct Answer AT & TYour Answer AT & T

Select The BlankQuestion A strong ________ can have a lasting effect and provide sustenance to anorganisation.Correct Answer CultureYour Answer Vision

Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle, what arevery important occasions for a young employee?Correct Answer The first promotion , Successfully completed asignment , The firstperformance appraisalYour Answer The first promotion , Successfully completed asignment , The firstperformance appraisal

Select The BlankQuestion ________ is known not to hold overly one-sided views.Correct Answer JudgementYour Answer Judgement

Select The BlankQuestion ________ phase involves generating confidence in the employee to openup and frankly share his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport building

Match The Following


Group goals Vs. Organisational goals Course organisational PoliticsCourseorganisational Politics

Better decisions about people based on improved information system HRA benefitsHRA benefits

Standard cost method value of human resources for accounting purposes value ofhuman resources for accounting purposes

It is "endomic to every organisation regadless of size, funtion or character of wonershipOrganisational politidering HRA model


Select The BlankQuestion The ________ provide resources to approved employment schemes in theorganised & marginised sectorsCorrect Answer Employment Generation FundYour Answer National Renewal Grant Fund


Multiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management participation inemployees organisations be overcome ?Correct Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & value in strengheningunion functioning , minimising misunderstandingsYour Answer by gaining the confidence of union leaders from the initail stages ,managements should educate the members about the concept & value in strengheningunion functioning , minimising misunderstandings

Select The BlankQuestion Federation & union at all levels are managed on the lines of managementof ________Correct Answer A political bodyYour Answer A social organisation

Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think themselves as -Correct Answer Strategic partnersYour Answer Strategic partners

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functionalcompetence?Correct Answer Primary interest in functional work , They would like to remainexpert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritantsYour Answer Primary interest in functional work , They would like to remainexpert rather than become general managers , They consider managerial andadministrative responsibilities as avoidable irritants


True/FalseQuestion Organizations gear most of their management succession activities to theimmediate past.Correct Answer FalseYour Answer False


Select The BlankQuestion In the interview method of training-need identification interviews mustclearly distinguish between immediate training needs to improve present performance &________.Correct Answer Development needs for growthYour Answer Development needs for growth


True/False

Question Increased acceptance of feedback appraisal system is that as large no. ofmanagers work with wide range of other people, it becomes difficult for a single managerto accurately assess their contribution.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the followingapproach should be adopted to bridge the gap? Alternatives for the training shouldinclude a -Correct Answer "Swim or Sink approach"Your Answer Job rotation

Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do theQuestions asked need to outline?Correct Answer Inputs expected from the Training Department , To proveweakness & strengths of individuals , Opportunities available to overcome suchweaknesses.Your Answer Inputs expected from the Training Department , To proveweakness & strengths of individuals , Opportunities available to overcome suchweaknesses.

Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the managersperceived as,Correct Answer Decision-makerYour Answer Decision-maker




Assignment to some important task force or committee Offsetting Plateauing effectOfficiating Assignment


Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well HRpractices are designed and delivered:

Correct Answer Cycle time, quality & cost of HR practices , The ratio of HRenpenses , The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HRenpenses , The ratio of HR professionals to employee population.



True/FalseQuestion Trade union is a group of two people who come to strengthen theirbargaining position.Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils (as formed by theGovernment) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce , cost account &ConsumerYour Answer employess organisations , manufactures of commerce , costaccount & Consumer

Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade unions meetingsparticularly at the time of industrial dispute help both the parties -Correct Answer To exchange their contradictory viewsYour Answer To exchange their contradictory views

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part taken,affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal balance.Your Answer Disharmony in individual & organisational goal balance.

Page NoChapter 1 Nature & scope of Human Resource Development

1 M.M.Khan 12 Prof Len Nadler 13 Schlem 14 Nature & Scope of HRD 15 Importance of HRD 26 HRD in India 37 Problems related to HRD Practices 38 Organisation Problems 39 General Problem 410 Suggestions to overcome the HRD problem in India 411 Suggestions to overcome the HRD problem in India 412 General Measures 513 Humar Resource Management (HRM) 514 Scope/Areas of HRM/Goals of HRM 615 Role / functions of HRM 716 Benchmarks or principles of HRM 817 Humar Resource Planning 918 Leap and Crine 919 De Cenzo and robbins 920 Stoner and freeman 921 HRP Procedures and aspects 922 Need and importance of HRP 923 Factors affecting HRP 1124 Limitation of HRP 1125 Job Analysis /Role Analysis 1226 Edwin B Flippe 1227 David Decenzo and stephen robbins 1228 Job analysis process / Components of Job Analysis 12,18629 Job Description 13, 18630 Job Specification 1331 uses of Job Analysis 1332 Method of Job Analysis 14

Chapter 2 New Economic policy and Human Resource Management1 Programme of economic liberalisation 192 New economic policy 193 pre-reform scenario 194 Reform process and imperatives 205 NICCO 236 reflections on the reform package 247 Liberalized india 268 Labour issue 279 Poverty 2910 subsudes 3211 implications for human resource management 32

Chapter 3 Managing change through continuous improvement1 Challenge for the human resource manager 422 organizations responding to change 433 New Environment 44

4 Effect of competition on HRM5 benchmarking 466 benchmarking for competitive advantage 477 Ohinata 1994 488 benchmarking human resource policies and practices 499 action steps for effective benchmarking 5110 business process reengineering 5211 action steps of re-engineering 5512 Urgency motivation 5613 humar resource accounting 5614 human resource audit 57

Chapter 4 Quality Management1 TQM Definition 612 Ron callard and gill sivyer 613 Features of TQM 624 Tenets of TQM 625 Dr. Joseph juran 626 Dr. W. Edwards demin 627 Philip B. Crosby 638 Elements of TQM 639 Implentation of TQM 6310 Concept of TQM 6311 Need Advantage and importance of TQM 6512 Pitfalls in implementation of TQM 6613 Quality 6714 Dimensions of Quality 6715 Quality circles (QC's) 6816 Philip thomson 6817 characteristics of quality circles 6918 Process of quality circles 6919 Benefits of quality circles 7020 pitfalls of QC's 7021 Essentials of effective QC's 7022 Quality control 7123 objective of quality control 7224 quality audit for QC 7225 Need for quality audit 7326 inspection 7327 Alford and beatty 7328 sprigel and lansburgh 7329 objective of inspection 73

Chapter 5 Performance Appraisal1 objective of performance appraisal 782 format 783 Performance organizzation system of premier engineering 794 Management performance review guidelines 795 System 796 salient features 797 Period of appraisal 798 assesment routes 80

9 role of assessors and reviewers 8010 Major responsibilities duties 8011 performance 8112 critical factors and attributes 8113 Relationship and management style 8214 overall assesment 8215 record of appraisal and counselling interview 8316 Placement 8417 career progression 8418 overall remarks 8419 Training and development plant 8520 format 8521 360 degree appraisal 9722 Advantage of 360 degree feedback 9823 Orientation 10124 questionnaire distribution 10125 Monitor and follow up 10226 data feeding and reports 10327 workshop 10428 counselling 10429 Planning level 10530 implementation level 10731 results level 10732 traditional method 10833 BARS 11334 psychological appraisal 117

Chapter 6 Performance Counselling1 conditions for effective counselling 1212 performance councelling phase 1213 report building 1224 exploration 1225 action planning 1226 process involved in performance counselling 1237 feedback 1248 pre-interview preparation 1259 interview 125

Chapter 7 Potential Appraisal1 objective of the potential appraisal 1312 vital qualities 1313 analytical power 1314 creative imagination 1325 sense of reality 1336 Holistic view from a detached position 1347 approach to problems or situation 1348 spped insight 1349 action 13410 seeing the relative nature 13511 judgement 13512 aletness 13513 effective leadership 135

14 potential 135

Chapter 8 Training and Development1 Role of trainer 1412 trainer or facilitator 1413 identification of training needs 1424 SSL technology 1425 performance appraisal 1436 career plans 1437 system introduction 1448 Apex body for need identification 1449 company 14410 constitution of the committee 14411 supportive corporate programes 14512 training need identification through survey 14713 classifying employee 15114 training efforts 15215 training methodologies 15316 evaluate the results of training 15417 support of line manager 15418 publicise and gain visibility 15519 goal of training 155

Chapter 9 Succession Planning1 timeframe 1592 elements of succession planning 1593 promoting from within 1614 excellent succession plan 1625 unexpected succession 1636 doppelgangers pehomenon 1647 whose responsibility 165

Chapter 10 Career Planning1 Career anchors 1692 career development cycle 1703 career need assesment 1704 career opportunities 1705 need opportunity alignment 1716 plateaued employees 1717 careeodels developed by a large public sector undertaking 1718 development grade 1729 officiating assignment 17310 understudy 17311 business group 17312 foreign assignment 17413 specialised training 17414 facilities for self development 17415 model for planned seld development 17516 self evaluation balance sheet 175

Chapter 11 Job Evaluation1 scope of application 185

2 job evaluation system 1863 job analysis and description 1864 contribution of trade union to job eveluation 1875 techniques of job eveluation 1886 hjob raning 1897 job grading 1898 factor comparison system 1909 point rating system 19110 yardstick 19311 wage structure 19512 weightage 196

Chapter 12 Manpower Planning1 man power planning 2072 uses and benefits of manpower 2073 manpower management cycle 2084 limitation of manpower planning 2085 steps involved in manpower planning 2086 anticipating manpower needs 2087 manpower iventory 2088 expected loass bas extra needs 2099 needs for systematic manpower planning 20910 manpower planning methods 20911 manpower planning steps 21012 selecting adequate source or recruitment 21413 internal sources 21414 external sources 21515 new vs. old blood 21616 benefits of recruiting from within 21617 benefits of using external sources 216sources of recruitment commonly used in India 216

Chapter 13 Good HR Practice can make a difference1 good hr practices 2232 impact of good hr practices 2293 indian experience 2294 award winning HRD companies 2305 HRD and organisational effectiveness 2326 HRD & HR 235

Chapter 14 HRD Audit Basic concepts and components1 need for HRD Audit 2412 concepts of HRD Audit 2423 Role of HRD audit in business improvement 2464 methodology of HRD audit an overview 2485 LSIP 2506 Questionnare method 2517 Limitation of HRD audit 251

Chapter 15 Elements of good HRD Need for realignment1 elements of good HRD 2572 corporates strategy and business linked HRD 258

3 pareek & Rao's framework 2594 HRD in India 2615 appropriately rooted HRD 2626 approaches to evaluate the HR function and its impact 2637 balanced score card approach 2638 strategic hr framework 2659 integrative framework 26510 Arthur anderson's Human capital appraisal approach 26711 HRD Score card 26812 HRD audit and hrd score card 270

Chapter 16 Recent Techniques in Human Resource Management1 employee for lease 2732 moon lighting by employees blue moon to full moon 2743 quarter moon lighting 2744 half moon lighting 2755 full moon lighting 2756 effect of moon lighting on HRM in future 2767 dual career groups 2768 consequences and challenges 2779 absenteeism 27710 stress 27811 restricted freedom 27812 work sharing 27813 difficult task to line managers 27814 promotions 27815 transfers 27916 flexitime and flexiwork 27917 commitment and self-discipline 28018 effects 28019 flexiwork 28120 training and development 28221 organisation educational institutes 28222 management participation in employees organizastions 28323 influence of employees organizations 28424 need for participation 28525 nature and extent of participantion 28626 prerequisites for participation 28627 parties to participation 28728 contribution to trade union functioning 28729 possible opposition 28830 consumer participation in collective brgaining 28931 causes of disputes 29032 collaborative management multi dimensional approach 29333 Worker's participation 29434 customers participation 29535 governments participation 29536 employees proxy 29637 human resource accounting 29738 human resource meaning 29739 objections against the treatment of people as assets 29840 need for human resource accounting 298

41 current practice 30042 consequences 30043 Aims and objective of HRA 30144 method of valuation of Human resources 30145 valuation method 30346 benefits of HRA 30347 human resource accounting in India 30448 organisation politics 30549 techniques of organisational politics 30750 effects of organisation politics 30851 remedy 30852 exit policy and practice 30953 layoff 31154 voluntary retirement scheme ( VRS ) 31455 manage employee exit 31756 future of humar resource management 318

Chapter 17 Human Resource in Information Technology Industry1 best practice in an industry 3252 strategic partner 3263 employee advocate 3274 change advocate 3275 change champion 3276 compensation structure 3287 component of compensation system 3298 types of compensation 3309 60 HR prediction for 2006 33310 FLOYD Kemske 33311 work and society 33412 workforce development 33513 definition of jobs 33614 strategic role of HR 33615 CII 22916 walkabout 15317 Grid seminar 15418 stage 17019 pfeffer 22920 successful organization 22921 job information 21122 component system of HRD 25923 multi rater 9724 flow 28525 synergy of team 6426 intel 5427 american 5428 IBM 5429 L & T 261


Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were found to be in theWork Horse categoryCorrect Answer 0.79Your Answer 0.79

Multiple Choice Multiple AnswerQuestion What are the common job responsibilities of an executive?Correct Answer Co-ordinate Training Programme , Keep cost within budget , Publish House JournalYour Answer Co-ordinate Training Programme , Keep cost within budget , Publish House Journal

Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from professionally managed Cos'Correct Answer HRD practicesYour Answer HRD practices

Multiple Choice Multiple AnswerQuestion What are aims & objectives of HRA?Correct Answer Increase manarginal awarness of human resourcess , Developing new meaure ofeffective manpower utilzation . , Enabling a longer time horzon for planning & budgeting .Your Answer Increase manarginal awarness of human resourcess , Developing new meaure ofeffective manpower utilzation . , Enabling a longer time horzon for planning & budgeting .



Need for HRD Audit It attempts to find out the future HRD needs of the company after assessing thecurrent HRD activities & inputs It attempts to find out the future HRD needs of the company afterassessing the current HRD activities & inputs

Limitation of HRD Audit It does not give evaluation of individuals but focuses on unit and systems. Itdoes not give evaluation of individuals but focuses on unit and systems.

Definition of HRD Audit It is a comprehensive evaluation of the current HRD strategies structure,systems styles and skills in the business plans of a company It is a comprehensive evaluation of thecurrent HRD strategies structure, systems styles and skills in the business plans of a company

Role of HRD Audit in business improvement It helps in changes in the styles of the top management Ithelps in changes in the styles of the top management

True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world)lives in abolute povertyCorrect Answer FalseYour Answer False

True/FalseQuestion HRD audit can also be used against the HRD departmentCorrect Answer TrueYour Answer True

True/False

Question Depending on the career path model of managers, some specialised training inputs aregiven at pre-determined times to make him more handling the new higher assignmentCorrect Answer TrueYour Answer True

True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong direction.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Name the persons through which balanced score card Approach was popularised :Correct Answer Kaplan & NortonYour Answer Kaplan & Norton


Feedback It should be data-based and not impressionistic It should be data-based and notimpressionistic

Rapport building In this case there is a climate of acceptance & warmth In this case there is a climate ofacceptance & warmth

Exploration In this case, the employee should appreciate his strengths & weakness. In this case, theemployee should appreciate his strengths & weakness.

Action Planning In this case, the interview should end with specific plans of action for the developmentof the employee. In this case, the interview should end with specific plans of action for thedevelopment of the employee.

Multiple Choice Multiple AnswerQuestion Name of the various HRD score card:Correct Answer HRD systems maturity score , Competency score , HRD competencies systemsmaturity scoreYour Answer HRD systems maturity score , Competency score , HRD competencies systemsmaturity score

Multiple Choice Multiple AnswerQuestion What are the objectives of a quality control programme?Correct Answer Improvement in standard of goods with very little increase in cost of production ,Improvement in minimizing wastages. , Conformance with desired standards.Your Answer Improvement in standard of goods with very little increase in cost of production ,Improvement in minimizing wastages. , Conformance with desired standards.

Multiple Choice Multiple AnswerQuestion List the measures to overcome the HRD problems in IndiaCorrect Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economicdevelopment , People to practice religious toleranceYour Answer Govt. to take steps to alleviate poverty , Govt. to take steps to accelarate economicdevelopment , People to practice religious tolerance

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer ReligiousYour Answer Religious


Question Conventionally Personnel Managers & Manpower Development Managers took what formof approach for the development of human resource?Correct Answer Manufacturing approachYour Answer Manufacturing approach

Select The BlankQuestion In the Development Grade Method of career planning the selected staff for this gradewould remain there only for ________ yearsCorrect Answer twoYour Answer two

Multiple Choice Single AnswerQuestion Name the situation where a person takes the necessary steps at the right moment of timeCorrect Answer ActionYour Answer Action

Multiple Choice Multiple AnswerQuestion Training programmes conducted by dividing the total group of participants into teams whoare assigned to complete the task within a time limit are called -Correct Answer SSL Technology , Grid SeminarsYour Answer Game Seminars , Grid Seminars


True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Retrenchment procedures are governed what method of Accounting?Correct Answer LIFOYour Answer LIFO

Multiple Choice Multiple AnswerQuestion Under orientation programmes, some very important issues discussed and clarified are :Correct Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going toprovide feedback?Your Answer Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to providefeedback?

Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on the followingelements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good performanceappraisal systemYour Answer Suitable compensation plan , Selection of the right people , Good performanceappraisal system

Select The BlankQuestion ________ is route to be followed in order to realise vision and overall purpose.Correct Answer StrategyYour Answer Strategy


Correct Answer Realistic employee development , Measurable employee development , Well costedemployee developmentYour Answer Realistic employee development , Well costed employee development

Multiple Choice Single AnswerQuestion What was the total budgetory allocation made towards education as a vehicle for socialtransformate on by the then Minister of Finance, Yashwant Sinha in the 1998 budge?Correct Answer Rs 70,470 millionYour Answer Rs 70,470 million

True/FalseQuestion Implementation level deals with the actual conduct of the appraisal process.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improveCorrect Answer to their social status , their economic status , their psychological statusYour Answer to their social status , their economic status , their psychological well being

Multiple Choice Multiple AnswerQuestion HRD process variable include -Correct Answer Role clarity , Work planning , Better communicationYour Answer Role clarity , Better communication

Select The BlankQuestion ________ manpower plan need the involvement of top management as well as HR exports.Correct Answer StrategicYour Answer Long-term

True/FalseQuestion Eight members is considered to be the norm as to the no. of members constituting a QC-Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?Correct Answer Managerial role , Leadership styles , Behavioural qualitiesYour Answer Managerial role , Leadership styles , Behavioural qualities

Multiple Choice Single AnswerQuestion Five main phases make up the process of the feedback exercise, name the PHASE 4-Correct Answer Data feeding Reports &AnalysisYour Answer Data feeding Reports & Analysis

Multiple Choice Multiple AnswerQuestion A Managerial Walkabouts presents the students with some basic challenges, such as -Correct Answer Logical Enquiry , Service , AdventureYour Answer Logical Enquiry , Service , Adventure

Select The BlankQuestion Some organisations use ________ & committee management as techniques of training &devlopment for flexitime systemsCorrect Answer Job rotationYour Answer Job rotation

Select The BlankQuestion The ________ provide resources to approved employment schemes in the organised &marginised sectorsCorrect Answer Employment Generation Fund


Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 peopleCorrect Answer 1 yearYour Answer 1 year

Multiple Choice Multiple AnswerQuestion Why do most companies want HRD audit?Correct Answer Change of Leadership , To make HR function business-driven , For growth &diversificationYour Answer Change of Leadership , To make HR function business-driven , For growth &diversification

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy &further will also supply human resources for executing their projects.Correct Answer Employee leasingYour Answer Employee leasing

True/FalseQuestion An evaluation of where one stands on the basis of their job responsibilities, leadership,qualities etc will be a good starting point for marketing plans for successCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in workingcommittee meetings. Who would the unions at Plant level / Shop level essentially invite?Correct Answer Representatives from line & personnel department.Your Answer Representatives from line & personnel department.

Select The BlankQuestion Expenses incurred by a firm on recruitment , training & devlopment of employees aretreated as ________Correct Answer Current costsYour Answer Current costs

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resourcesplanCorrect Answer RecruitmentYour Answer Recruitment


True/FalseQuestion Monitoring and Follow-up follows the distribution of questionnaires to all assessors.Correct Answer TrueYour Answer True

HRM4

Subject:Human Resource Management

Part:

Chapter:11

Multiple Choice Single Response


1Name the technique which determines the relevant worth of a job with

respect to other jobs.Job Analysis

Job Description

Page 1

HRM4

Job EvaluationYes

Job Enlargement



2Name the system which is simple, less expensive & less time consuming.Factor conparision

Grading

Point

RankingYes



3What is regarded as the preventive tool in case of any differences of

opinions among the members of rating committee?Job evaluation

Page 2

HRM4

Job description


Job analysis



4If supply of labor is higher than demand, which factor would be

relatively low?Price

WageYes

Increment

#

Incentive


Page 3

HRM4


5Name the person who suggested the new concept which takes into

account various key factors that will tell the overall performance of a job.Fred Luthas

Elliot JecquesYes

Philip Kotler

Robbins Stephen P.



6Name the technique used by the point system and factor comparison

system to list the job.Non-quantitative

QuantitativeYes

Page 4

HRM4Non-analytical

Analytical



7Name one of the processes of job evaluationSelect the methodYes

Ranking system

Point method

Job Enlargement



8Name the method where common factors to all the jobs are identified.Factor comparison

Page 5

HRM4

Analytical

Non-analytical

PointYes



9On the basis of the relative work in the organisation, what is the

primary purpose of job evaluation?To set wagesYes

To set prices

To set methods

To set programmes


Page 6

HRM4Question ID


10What is that describes the duties of the job, authority relationship,

skills requirement, conditions of work etc.Job evaluation

Job programmes

Job enlargement

Job analysisYes



11Under which system the process is based on persona! judgement, and

therefore tends to get influenced by personal biases.Point

RankingYes

Grading

Page 7

HRM4

Factor comparision

Multiple choice Single Response


12Which kind of inequality to a great extent affects industrial relations?Price

Quality

WageYes

Technology



13What is it that job evaluation requires while undertaking the

programme at all stages in the organization?Controlling

Page 8

HRM4

PlanningYes

Co-ordination

Co-operation



14Name the organized group of employees which is directly concerned

with job evaluation.Multi-union

Trade-unionYes

Workers union

Supervisor's union


Question IDQuestion

Page 9

HRM4OptionsIs Correct

15Which is the only weapon of trade union, which the union think is

taken away by applying the Job evaluation System.Collective co-operation






16Under the techniques of job evaluation, which is the most widely used

method?POINT SYSTEMYes

RANKING SYSTEM

Job grading

Page 10

HRM4Factor comparision system



17Name the factor which when changes, the job evaluation system should

also change.Consumer

Management

Seller

TechnologyYes

Multiple Choice single Response


18Under the techniques of job evaluation, which is the least method

used?Job grading

Page 11

HRM4Factor comparisicn system

Ranking systemYes

Point system



19Grading systems require which type of system, because grading of

clerical job may be quite different from that of operative job.Single

Double

Triple

MultipleYes


Question IDQuestion

Page 12

HRM4OptionsIs Correct

20In which type of system are yardsticks of value for each job factor

are prepared?Point rating systemYes



Ranking system



21After assigning weight to each criterion like skill, knowledge etc., the

worth of job is determined and converted to which kind of values?MonetaryYes

Incentive

Quantitative

Page 13

HRM4Qualitative



22When individual job description and grade descriptions do not match

well, the evaluators classify the job using which kind of judgment?Specific

Non-specific

SubjectiveYes

Objective



23Which kind of relationship does system of a job-evaluation maintain

while rating for different jobs?Variable

Page 14

HRM4EquitableYes

Systematic

Relevant

Multiple choice Multiple Response


24Job analysis describes variety of duties of the job, they are:Social skills


SkillsYes




Page 15

HRM4

25Name the various processes of job evaluation:Classify the jobsYes


Gain acceptanceYes

Lose acceptance



26Job factors used under Factor comparison method are:Mental effortsYes

Fixed efforts

Physical effortsYes

Skill neededYes

Page 16

HRM4Multiple Choice Multiple Response


27Name the various ways through which business firms are being helped

by well designed job evaluation:Enables Co. to get dataYes

Establishes equal wage rate for all the jobs, according to jobrequirement.

Yes

Systematic process and understood by all

Establishes different wage rate for all the jobs, according to jobrequirement.



28Mention the defects of Simple ranking method:Simplicity tends to make measurement somewhat crude.Yes

Absence of pre-determined yardstick leads to personal biasYes

Page 17

HRM4

All the factors affecting the job are not consideredYes

Some factors affecting the job are considered



29It is said that participants should have familarity with the job to be

rated, therefore the degree of familarity has impact on which factor:Accessability

AdaptabilityYes

Decision makingYes




30

Page 18

HRM4Name the factors affecting the designing of the wage structure area:Labour market conditionYes


Economic condition of the countryYes

Adjustment and operation of wage structureYes



31Job description which are prepared as part of the process which can

be used for writing up job specifications, that can then be used for which kindof purpose?

TrainingYes

PromotionYes

Job analysis

Job evaluationYes

Page 19

HRM4



32The worth of job is determined in relation to other jobs in terms ofResponsibility involvedYes

Efforts requiredYes


Payment requirement



33Under the point method, key jobs are selected, each sub factor is then


SkillYes

Job enrichment

Page 20

HRM4

EffortsYes

AccountabilityYes

Multiple Ch6ic'e"Multiple Response


34Ranking system measures each job in comparison with other jobs in

terms of the relative importance of the following factors:Supervision & leadershipYes


Co-operation & association outside the line of authority Yes

Probability & consequences of errorsYes



35

Page 21

HRM4Under the grading system, name the separate geades included:Firm

OfficeYes

ClericalYes

ManagerialYes



36Mention the objectives of Job evaluationTo maintain complete description of each occupation in the entire

plantYes

To promote accurate consideration of all employees for advancementand transfer

Yes

To promote infcrrnation for work organization, errp'oyees section etc.Yes

To ensure that like wages are paid to all qualified employees on unlikework.

Page 22

HRM4



37Mention certain weaknesses under the grading method:It is difficult to write grade descriptionYes

It oversimplifies sharp differences between different jobs & differentgrades

Yes

It is considered to be less subjectiveYes

It is considered to be too subjective



38Name the various steps considered under Factor comparison system:Selection of job analysis

Allocation of correct rate to each key jobYes

Page 23

HRM4

Selection of job characteristicsYes

Determination to correct rates of key jobsYes



39Under the 'Point rating system' name the important steps mentioned:Construction of the yardsticksYes

Price survey

Wage surveyYes




40Name the two factors which lead people to work:

Page 24

HRM4EconomicYes

Organising

MotivationYes

Controlling

True /False


41Job evaluation precedes job analysisTRUEYes

FALSE

True / False


42Employee and supervisor should be never involved while finalizing job

descriptionTRUE

Page 25

HRM4

FALSEYes

True / Faise


43Ail forms of job evaluation are designed to enable management to

determine how much one job should be paid as compared to others.TRUEYes

FALSE

True / False


44When several unions exists in an organization it becomes easy to apply

job evaluation system.TRUE

FALSEYes

Page 26

HRM4True / False


45Point rating system consists of designing the wage structure.TRUEYes

FALSE

True / False


46The aim of the mejority of the systems of ob evaluation is to establish,

on agreed basis, the relative values of different jobs in a given plant.TRUEYes

FALSE

true / False


47A corollary of this Job evaluation principal is that for equal work

Page 27

HRM4there should be unequal wage rates.

TRUE

FALSEYes

True / False


48Ranking system usually measures each job in comparison with other

jobs in term of relative importance of experience & education.TRUEYes

FALSE

True /False


49It is very easy to write grade description, as the number of jobs

increases.TRUE

FALSEYes

Page 28

HRM4True / False


50When individual job description and grade description do not match

well, the evaluators classify the job using their subjective judgment.TRUEYes

FALSE

True / False

j


51Under point method, common factors to all the jobs are identified.TRUEYes

FALSE

True /False


52The job falling under the same grade get different wage scale.

Page 29

HRM4TRUE

FALSEYes

True /False


53Factor comparison system consists of selection of key jobs.TRUEYes

FALSE


54The data obtained through job analysis are recorded on what is known

as job analysis sheet.TRUEYes

FALSE

Page 30

HRM4

True/ False


55Trade union is a group of two people who come to strengthen their

bargaining position.TRUE

FALSEYes

True / False


56The benefit of job evaluation is that it lays down the foundation for a

rational wage structureTRUEYes

FALSE

Select a Blank


Page 31

HRM4

If standard of livinq is , it calls for higher wage

57

HighYes

low

medium

below

Select a Blank




SupervisorYes

Page 32

HRM4General Manager

Personnel Manager

Select a Blank


In the case of there is one

59yardstick consisting of job classes.Job Ranking

Job analysis

Job Evaluation

Job GradingYes

Select a Blank


Page 33

HRM4

All should be paid within limits

60which is given by the standards set through a wage structure.Increment

Gratuity

WagesYes

Incentive

Select a Blank


61The ranking system is also known as system.Non-quantitativeYes

Quantitative

Qualitative

Page 34

HRM4

Non-qualitative

Select a Blank


62It is said that rate the job, and not theWage

ManYes

Salary

Personnel

Select a Blank



63determine their position in a job hierarchy.Job evaluation

Page 35

HRM4Yes

Job system

Job analysis

Job description

Select a Blank


On the basis of job elements and organizational demand an appropriateof job evaluation


type

methodYes

course

Page 36

HRM4

Select a Blank



65basis of job information derived from job analysis.Description

Equipment

Experiences

GradesYes

Select a Blank


66Factor comparison method is regarded as methodSimple

Page 37

HRM4

ComplexYes

Appreciable

Less expensive

Select a Blank


While evaluating jobs,

67Where nature of work is difficult to be expressed in quantifiable

numbers.Workers

Supervisors

manegerialYes

Dersonnel

Page 38

HRM4

Select a Blank


Under method jobs are

68arranged from highest to lowest, in order of their value to the

organization.Point

Grading

Actor comparison

RankingYes

Select a Blank


69The job evaluation programme once installed must be continued on a

basis.Monthly

Page 39

HRM4

Voluntary

PermanentYes

Periodical

Match


70Definition of Job Evaluation:It is the process of analysis and assessment of jobs to ascertain

reliability, their relatively worth using the assessment as a basis for a balancedwage structure.

Yes


To determine a rate of pay for each job which is fair and equitablewith relation to other jobs in the industry.

Yes

Principles of Job Evaluation:Allows employees to discuss to discuss job

ratingsYes

Process of Job Evaluation:The basic procedure is to compare content of jobs in relation to one

author, in terms of some elements like skills, efforts etc.Yes

Page 40

HRM4

The basic procedure is that, it should be written very carefully as itcan be used as an evidence while handling some grievances.

The job analyst should himself observe the actual work done by theemployee.

Match


71JOB RANKINGIn this case, the method is very simple and not expensive.Yes

JOB GRADINGIn this case, there is one yardstick consisting of job classes.Yes

FACTOR COMPARISON SYSTEMIn this case the job factos are compared rather than the whole job.Yes

POINT RATING SYSTEMIn this case, it is widely used in job evaluation and also designs wage

structure.Yes

In this case, this is the first approach which breaks down jobs intoseveral characteristics.

Page 41

HRM4This new concept is suggested by Elliott Jecques.

Match


72Non-quantitative job evaluation category.Simple ranking and grading are placed under such category.Yes

Quantitative job evaluationPoint system and factor comparison methods are placed under such

category.Yes

The beneficiaries to business firms by job evaluationIt enables Cos. to get data in local wage surveys to establish job

classification.Yes

Job analysisIt is one of the job evaluation processes, which finds out relevant

facts.Yes

It is considered to be complex to cos. as it is not understood by all.

Simple ranking and point system are placed under such category.

Match

Question ID

Page 42

HRM4QuestionOptionsIs Correct

73Job Factors enumerated as :Effort, responsibility, skill, working conditionsYes

Wage survey :It places all evaluated jobs according to point in terms of money.Yes

Designing wage structure :Similar jobs are grouped and treated as a job class.Yes

Concept suggested by Elliot Jecques.It takes into account the various key factors that will tell the overall

performance of a job.Yes

Effort, grading, skill, working conditions.

Effort, point, skill, working conditions.

Page 43


Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in the wrong direction.Correct Answer LeaderYour Answer Leader

Multiple Choice Multiple AnswerQuestion what are the common objections against the treatment of people as assets in a HRM systemCorrect Answer There is no assurance of future benefits , people are not owened by the organisation, it may not be recognised by tax lawsYour Answer people are not owened by the organisation , it may not be recognised by tax laws ,There is no assurance of future benefits

Multiple Choice Single AnswerQuestion What is concerned with developing a pool of candidates in line with the human resourcesplanCorrect Answer RecruitmentYour Answer Recruitment

Multiple Choice Single AnswerQuestion The 'Zero defects' concept emphasizing adherence to quality requirements and employeemotivation was prompted by -Correct Answer CrosbyYour Answer Crosby

Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development ,Well costedemployee developmentYour Answer Realistic employee development , Measurable employee development , Well costedemployee development

Multiple Choice Multiple AnswerQuestion While planning for a period of five years, the expected loss situation can be evaluated interms of:Correct Answer Retirement , Transfer , DeathYour Answer Retirement , Transfer , Death


Select The BlankQuestion ________ are the visible amounts given for fertilizers export promotion, etc.Correct Answer Explicit subsidiesYour Answer Explicit subsidies


Multiple Choice Multiple AnswerQuestion Under the appraisal panel which are the qualities that can achieve good results despite thedifficulties inherent in the potential appraisal:Correct Answer Creative imagination , Sense of reality , Effective leadership


True/FalseQuestion Analysis of secondary data can give a lot of insights into the HRD assets & liabilities of thecompanyCorrect Answer TrueYour Answer True

Select The BlankQuestion The________ can be made using a checklist of questionsCorrect Answer ObservationYour Answer Observation

Select The BlankQuestion The job evaluation programme once installed must be continued on a ________ basis.Correct Answer permanentYour Answer permanent

Multiple Choice Single AnswerQuestion What is one of the major reasons for a perceived rise in number of moon - lights in thecoming future?Correct Answer Change in values & expectations.Your Answer A change in standard of living

Multiple Choice Multiple AnswerQuestion What are the areas where the auditors should physically visit the workplace?Correct Answer Canteens , Living colony , Training roomsYour Answer Training rooms , Canteens , Living colony

Multiple Choice Multiple AnswerQuestion What are the action steps for effective Benchmarking?Correct Answer Identifying the human resources related areas to be benchmarked. , Prepare a reportthat documents the processes, functions, its extent & result areas , Understand why such a study isbeing conductedYour Answer Identifying the human resources related areas to be benchmarked. , Prepare a reportthat documents the processes, functions, its extent & result areas , Understand why such a study isbeing conducted



Select The BlankQuestion Business re-engineering often shift the power base, changing the 'command - and - control'approach to ________.Correct Answer 'Mobilised -and - enable'Your Answer 'Mobilised -and - enable'

Multiple Choice Multiple AnswerQuestion What are the published literature of the company which help in assessing the strengths andweakness of HRD

Correct Answer Manual reports , Marked Handouts , Personal ManualYour Answer Manual reports , Marked Handouts , Personal Manual

Select The BlankQuestion At Hewlett Packard, as part of their BPR programme, the ________directs resources fromapplicants to a centralised employment response centre.Correct Answer EMSYour Answer EMS

True/FalseQuestion Depending on the career path model of managers, some specialised training inputs aregiven at pre-determined times to make him more handling the new higher assignmentCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion What is the act of taking up part time job or business or industrial unit simultaneously withthat of the original job?Correct Answer Moon-lightingYour Answer Moon-lighting

Multiple Choice Single AnswerQuestion Name one of the components systems of HRD :Correct Answer Career systemYour Answer Career system

Select The BlankQuestion Most HRD audit are due to failures of ________.Correct Answer ImplementationYour Answer Implementation

True/FalseQuestion It can be enagued that globalization has reduced poverty in India and China, home to movethat half a billion of the world's poor income groupCorrect Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion Why is it felt that federations & unions in India are not functioning on sound lines?Correct Answer Outside political leadershipYour Answer Outside political leadership



True/FalseQuestion It is not necessary that the subordinate should feel free to participate without fear in theprocess of review & feedback.Correct Answer FalseYour Answer False

Select The BlankQuestion Union leaders at different levels & at federatoins are elected on ________Correct Answer democratic principleYour Answer democratic principle


Multiple Choice Multiple AnswerQuestion What are the prerequisites for the perfect functioning of management participation in tradeunionsCorrect Answer The union should be well organised with sounds rules , the coverage of items fordiscussion & participation should be pre -set , both parties should have implicit faith in informationsupplied by the otherYour Answer The union should be well organised with sounds rules , the coverage of items fordiscussion & participation should be pre -set , both parties should have implicit faith in informationsupplied by the other

Select The BlankQuestion For the period of the lay off up to a maximum of ________ workmen will be paidcompensation equal to half their basic pay & D.A.Correct Answer 45 daysYour Answer 45 days


An efficient plant layout & a good menchmark Ford Motors Ford Motors

Simple act of comparision & learning for organisational improvement Benchmarking Benchmarking

The Malcolm Bridge National Quality Award Xerox (1989) Xerox (1989)

Japanese firms had ling been benchmarking other companies, many of them American Ohirata (1994)Ohirata (1994)


True/FalseQuestion The job falling under the same grade get different wage scale.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion A candidate immediately after completing his school / collage education joins anorganisation in lower level position. Later he finds it difficult to make both ends meet as his familygrows & thus takes up a part time job or business, etc during his off-hours, this part of moon lighting iscalled :Correct Answer Quarter Moon LightingYour Answer Quarter Moon Lighting


Correct Answer ReligiousYour Answer Religious

True/FalseQuestion Majority of the disputes in industries are related to the problem of wages, salaries &benefitsCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion What are the uses of the ' Balanced Score Card' as a strategic management system?Correct Answer It is used to clarify & translate vision & strategy , It is used as a management tool. ,It is used to enhance strategic feedback and learning curves.Your Answer It is used to clarify & translate vision & strategy , It is used as a management tool. , Itis used to enhance strategic feedback and learning curves.

Multiple Choice Multiple AnswerQuestion How would the representative of consumer association be able to make a difference in theconsumerism movementCorrect Answer by participating in collective barganing , to demands good supply of quality goodsat fair practices , to demands good supply of quality goods at fairs pricesYour Answer by participating in collective barganing , to demands good supply of quality goods atfairs prices

Multiple Choice Multiple AnswerQuestion Why do employees adopt proxy system ? In order to improveCorrect Answer to their social status , their economic status , their psychological statusYour Answer to their social status , their economic status , their psychological status

Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the following approach should beadopted to bridge the gap? Alternatives for the training should include a -Correct Answer "Swim or Sink approach"Your Answer "Swim or Sink approach"

Multiple Choice Single AnswerQuestion How can management representatives essentially help employees' organisations?Correct Answer Formulation of plans & providing informationYour Answer By taking on an advisory role

Multiple Choice Single AnswerQuestion A multi-Rate Appraisal and feedback system is essentiallyCorrect Answer a 360 degree AppraisalYour Answer a 360 degree Appraisal

HRM5HRM_2 - SenthilTrue/FalseQuestion The data obtained through job analysis are recorded on what

is known as job analysis sheet.Correct Answer TrueYour Answer True


subsystems?Correct Answer HRDYour Answer HRD


and________somthething that the archaic Indian judical system is ill-equippedtocope with

Correct Answer quick disposal of litigationYour Answer a set of social security legislation

Multiple Choice Multiple AnswerQuestion Essentials of effective QC's :-Correct Answer Prompt approval , Regular communication ,

Unconditional supportYour Answer Prompt approval , Regular communication , Unconditional

supportMultiple Choice Multiple AnswerQuestion It is said that versality will be the key factor in determining

employee value with following factors :Correct Answer Technology , Leadership , MotivationYour Answer Technology , Leadership , Motivation


Select The BlankQuestion Under Voluntary retirement scheme income tax benefits for

employees who have accepted the scheme are however , valid only for payoutsof upto ________

Correct Answer Rs. 5 lakhYour Answer Rs. 5 lakh

Multiple Choice Multiple AnswerQuestion Some questions that every corporation needs to address are

as follows:-Correct Answer How well are HR practices linked to business goals ,

Are good HR practices & HRD systems & processed being designed , Are thesystems internally sound consistent & relevant

Your Answer How well are HR practices linked to business goals , Are goodHR practices & HRD systems & processed being designed , Are the systemsinternally sound consistent & relevantTrue/FalseQuestion If the assessee is transferred after Feb. the immediate

superior will complete the appraisal as at 31st Aug.Correct Answer FalseYour Answer True

Page 1

HRM5Multiple Choice Single AnswerQuestion What is the programme of allowing flexibility in handling the

type of work in various departments of the organisation in a systematic way bethe employee during his tenure of employment in an organisation?

Correct Answer Flexi workYour Answer Flexitime

True/FalseQuestion Through consumers participation in management, consumer

will lose their rights through served techniqueCorrect Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Performance counselling refers to the help provided by a

manager to his subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere ,

Setting goalsYour Answer Supportive atmosphere , Empethetic atmosphere , Setting goals

True/FalseQuestion Monitoring and Follow-up follows the distribution of

questionnaires to all assessors.Correct Answer TrueYour Answer True

Select The BlankQuestion In a re-engineering programme, when a process changes so

does the ________ of the concerned employee.Correct Answer job profileYour Answer job profile

Multiple Choice Single AnswerQuestion Under the pre-Interview preparation it is useful to note the

key pointsCorrect Answer PaperYour Answer Paper


Select The BlankQuestion The whole process of conducting a 360 - Degree Feedback

process in any Organisation could last about ________.Correct Answer One & half to about 3 monthsYour Answer One & half to about 3 months

Select The BlankQuestion ________ is the example of the balanced score card

applications in some companies.Correct Answer AT & TYour Answer AT & T

Select The BlankQuestion A strong ________ can have a lasting effect and provide

sustenance to an organisation.Correct Answer CultureYour Answer Vision

Page 2

HRM5Multiple Choice Multiple AnswerQuestion Within the establishment stage of the career development cycle,

what are very important occasions for a young employee?Correct Answer The first promotion , Successfully completed

asignment , The first performance appraisalYour Answer The first promotion , Successfully completed asignment , The

first performance appraisalSelect The BlankQuestion ________ is known not to hold overly one-sided views.Correct Answer JudgementYour Answer Judgement

Select The BlankQuestion ________ phase involves generating confidence in the

employee to open up and frankly share his perceptions, feeling etc.Correct Answer Rapport buildingYour Answer Rapport building


Group goals Vs. Organisational goals Course organisational PoliticsCourse organisational Politics

Better decisions about people based on improved information systemHRA benefitsHRA benefits

Standard cost method value of human resources for accounting purposesvalue of human resources for accounting purposes

It is "endomic to every organisation regadless of size, funtion or character ofwonership Organisational politideringHRA model


Select The BlankQuestion The ________ provide resources to approved employment

schemes in the organised & marginised sectorsCorrect Answer Employment Generation FundYour Answer National Renewal Grant Fund


Multiple Choice Multiple AnswerQuestion How can the limitations/ misgivings of management

participation in employees organisations be overcome ?Correct Answer by gaining the confidence of union leaders from the

initail stages , managements should educate the members about the concept &value in strenghening union functioning , minimising misunderstandings

Your Answer by gaining the confidence of union leaders from the initailstages , managements should educate the members about the concept & value

Page 3

HRM5in strenghening union functioning , minimising misunderstandingsSelect The BlankQuestion Federation & union at all levels are managed on the lines of

management of ________Correct Answer A political bodyYour Answer A social organisation

Multiple Choice Single AnswerQuestion HR managers to gurantee their viability need to think

themselves as -Correct Answer Strategic partnersYour Answer Strategic partners

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical -

functional competence?Correct Answer Primary interest in functional work , They would like

to remain expert rather than become general managers , They considermanagerial and administrative responsibilities as avoidable irritants

Your Answer Primary interest in functional work , They would like toremain expert rather than become general managers , They considermanagerial and administrative responsibilities as avoidable irritantsMultiple Choice Single AnswerQuestion Which practices are service related and human resources

related?Correct Answer OrganisationalYour Answer Organisational

True/FalseQuestion Organizations gear most of their management succession

activities to the immediate past.Correct Answer FalseYour Answer False


Select The BlankQuestion In the interview method of training-need identification

interviews must clearly distinguish between immediate training needs toimprove present performance & ________.

Correct Answer Development needs for growthYour Answer Development needs for growth


True/FalseQuestion Increased acceptance of feedback appraisal system is that as

large no. of managers work with wide range of other people, it becomesdifficult for a single manager to accurately assess their contribution.


Multiple Choice Single AnswerQuestion In the stage of career development cycle which out of the

Page 4

HRM5following approach should be adopted to bridge the gap? Alternatives for thetraining should include a -

Correct Answer "Swim or Sink approach"Your Answer Job rotation

Multiple Choice Multiple AnswerQuestion In an interview Method of Training Need identification, what do

the Questions asked need to outline?Correct Answer Inputs expected from the Training Department , To

prove weakness & strengths of individuals , Opportunities available to overcomesuch weaknesses.

Your Answer Inputs expected from the Training Department , To proveweakness & strengths of individuals , Opportunities available to overcome suchweaknesses.Multiple Choice Single AnswerQuestion Accounting is a management science group, what are the

managers perceived as,Correct Answer Decision-makerYour Answer Decision-maker




Assignment to some important task force or committee Offsetting Plateauingeffect Officiating Assignment

Need-opportunity Alignment Crucial role played by HRD Successformula

Multiple Choice Multiple AnswerQuestion Name the internal operational measures dealing with how well

HR practices are designed and delivered:Correct Answer Cycle time, quality & cost of HR practices , The ratio

of HR enpenses , The ratio of HR professionals to employee population.Your Answer Cycle time, quality & cost of HR practices , The ratio of HR

enpenses , The ratio of HR professionals to employee population.Multiple Choice Multiple AnswerQuestion Under HRD, name the factors that act as motivating forcesCorrect Answer Job enrichment , Informal organisation , Participative

managementYour Answer Job enrichment , Informal organisation , Participative

managementTrue/FalseQuestion The reviewer has the prime role of recording major appraisal

details.Correct Answer FalseYour Answer False


their bargaining position.

Page 5

HRM5Correct Answer FalseYour Answer True

Multiple Choice Multiple AnswerQuestion Member ship of the nation wide consumer councils (as formed

by the Government) would comprise representative ofCorrect Answer various ministeries , manufactures of commerce ,

cost account & ConsumerYour Answer employess organisations , manufactures of commerce , cost

account & Consumer

Multiple Choice Single AnswerQuestion Participation of management' representatives in the trade

unions meetings particularly at the time of industrial dispute help both theparties -

Correct Answer To exchange their contradictory viewsYour Answer To exchange their contradictory views

Multiple Choice Single AnswerQuestion What is it that Moon-lighting by employees, if extensively part

taken, affect Human Resource Manager in the future adversely?Correct Answer Disharmony in individual & organisational goal

balance.Your Answer Disharmony in individual & organisational goal balance.

Page 6


Multiple Choice Multiple AnswerQuestion Besides business process re-engineering & benchmarking ; then are some other useful toolsto bring about continuousimprovement in an organisation.Correct Answer Urgency Motivation , Human Resource Audit , Human Resource AccountingYour Answer Urgency Motivation , Human Resource Audit , Human Resource Accounting

Multiple Choice Multiple AnswerQuestion What are the general characteristics of a Technical - functional competence?Correct Answer Primary interest in functional work , They would like to remain expert rather thanbecome general managers , They consider managerial and administrative responsibilities as avoidableirritantsYour Answer Primary interest in functional work , Such individuals start a new business, less formaking money than for creating product that could be identified as theirs , They would like to remainexpert rather than become general managers


Select The BlankQuestion No worker employed in any industry who has been in continuous service for more than________ , can be retrenched until prior permission from the govt. to retrench in undertakingsemploying more than 100 peopleCorrect Answer 1 yearYour Answer 1 year

True/FalseQuestion A leader who lacks the other basic qualities can lead others in the wrong direction.Correct Answer TrueYour Answer True

Select The BlankQuestion Ulrich (1994) says:The idea of utilising human resource as aa strategic business partner isstill at a level of ________ rather than reality.Correct Answer RhetoricYour Answer Rhetoric

Select The BlankQuestion ________ are those who provide competitive advantage to corporations.Correct Answer PeopleYour Answer Managers

Select The BlankQuestion ________ system stresses on discipline and there is simplicity in the form.Correct Answer Merit ratingYour Answer Merit rating

Multiple Choice Multiple AnswerQuestion Name the first three phases that make up the process of the feedback exercise -Correct Answer Participants orientation , Questionnaire distribution , Monitoring & follow upYour Answer Participants orientation , Questionnaire distribution , Monitoring & follow up

True/FalseQuestion The HRD programmes fail due to poverty, social injustice.Correct Answer TrueYour Answer True

Select The BlankQuestion Where the firm pats the proposed changes into practice is called ________ stage.Correct Answer ImplementationYour Answer Implementation

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions from the President / Working Presidentflows to -Correct Answer General SecretaryYour Answer General Secretary



Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals which may be in termsof -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholdersYour Answer Cost effectiveness , Higher productivity


Multiple Choice Multiple AnswerQuestion Under "Workshop" feedback is done on which kind of categories?Correct Answer Managerial role , Leadership styles , Behavioural qualitiesYour Answer Managerial role , Leadership styles , Behavioural qualities

Select The BlankQuestion One of the feature HRD goals are, ________ is a perishable commodityCorrect Answer LabourYour Answer Labour

Multiple Choice Single AnswerQuestion Federations may invite the management's representatives to participate in workingcommittee meetings. Who would the unions at the department / divisional level invite to attend suchmeetings?Correct Answer Divisional / departmental manager & personnel manager.Your Answer Divisional / departmental manager & personnel manager.


True/FalseQuestion Under the balanced score card approach the expectation of three shareholdersCorrect Answer TrueYour Answer True

Select The BlankQuestion In ________ company, there is no sophisticated or detailed manpower planning donecovering the current and future needs of the entire organisation.Correct Answer LARSEN & TUBRO LTD.Your Answer LARSEN & TUBRO LTD.

Multiple Choice Single AnswerQuestion What was the expenditure of the States on human resource development in 1992-93 ?Correct Answer Rs 1,29,020 millionYour Answer Rs 1,29,020 million

True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for shoddy goods, but the TQMconcept put it on the map.Correct Answer FalseYour Answer True


Job analysis It is one of the job evaluation process which finds out relevant facts. It is one of the jobevaluation process which finds out relevant facts.

Non-quantitative job evaluation category. Simple ranking and grading are palced under such category.Simple ranking and grading are palced under such category.

Quantitative job evaluation Point system and factor comparison methods are placed under suchcategory. Point system and factor comparison methods are placed under such category.

The beneficiaries to business firms by job evaluation It enables Cos. to get data in local wage surveysto establish job classification. It enables Cos. to get data in local wage surveys to establish jobclassification.

Multiple Choice Single AnswerQuestion After which stage many good organisation in India have entered a competitive phaseCorrect Answer LiberalisationYour Answer Globalisation

Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision system:Correct Answer Allocation of correct rate to each key job , Selection of job characteristics ,Determination of correct rates of key jobsYour Answer Allocation of correct rate to each key job , Selection of job characteristics ,Determination of correct rates of key jobs

Multiple Choice Multiple AnswerQuestion Name the appropriate method for forecasting demand which will be best suited toorganisation:Correct Answer Time frame , Resources availableYour Answer Time frame , Resources available , Stability

True/FalseQuestion Workers and trade unions never praticipate in the management of human resources

Correct Answer FalseYour Answer False

True/FalseQuestion The Asian Institute of Management have introduced a unique course called "ManagerialWalkabout". The idea of the course came from Prof. M. Gibbons of Simon Fraser University, BritishColumbia.Correct Answer TrueYour Answer True

Select The BlankQuestion ________ should reinforce positive behaviour.Correct Answer FeedbackYour Answer Feedback

Multiple Choice Single AnswerQuestion On what grounds are training sessions normally criticised?Correct Answer Trainers conduct the programme on the basis of what they know rather than whatthe trainees needYour Answer Trainers conduct the programme on the basis of what they know rather than what thetrainees need

True/FalseQuestion Factor comparison system consists of selection of key jobs.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Under the phase 3 "Monitoring and Follow Up" the rater also identifies himself in severalroles in the questionnaire like a -Correct Answer Superior , Subordinate , ColleagueYour Answer Superior , Subordinate , Colleague

True/FalseQuestion As per the Human Development Balance sheet, 1997 30% of the total population (world)lives in abolute povertyCorrect Answer FalseYour Answer False

Multiple Choice Multiple AnswerQuestion Under the workshop methodology, a series of diagnostic exercises through question aretaken, theses are:Correct Answer How would you critically evaluate the job rotation in your company? , What are thethree good things in your performance appraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?Your Answer How would you critically evaluate the job rotation in your company? , What are thethree good things in your performance appraisal systems? , What are the strengths & weaknesses ofyour training policies & practice?

Select The BlankQuestion The national renewal fund is administered by the department of industrial development.The NRF was proposed to have a corpus of ________ which would be contributed from budgetorysupportCorrect Answer Rs. 2000 croresYour Answer Rs. 2000 crores

True/FalseQuestion Depending on the career path model of managers, some specialised training inputs aregiven at pre-determined times to make him more handling the new higher assignmentCorrect Answer True

Your Answer True

True/FalseQuestion A major beneficiary of liberalization and consequently competition not been the consumer….. But the inustryCorrect Answer FalseYour Answer False


Need for HRD Audit It attempts to find out the future HRD needs of the company after assessing thecurrent HRD activities & inputs It attempts to find out the future HRD needs of the company afterassessing the current HRD activities & inputs

Limitation of HRD Audit It does not give evaluation of individuals but focuses on unit and systems. Itdoes not give evaluation of individuals but focuses on unit and systems.

Definition of HRD Audit It is a comprehensive evaluation of the current HRD strategies structure,systems styles and skills in the business plans of a company It is a comprehensive evaluation of thecurrent HRD strategies structure, systems styles and skills in the business plans of a company

Role of HRD Audit in business improvement It helps in changes in the styles of the top management Ithelps in changes in the styles of the top management

Multiple Choice Single AnswerQuestion When do managers lose faith in the fairness of the top management.Correct Answer Promoting from outsideYour Answer Promoting from outside

Multiple Choice Single AnswerQuestion What is that describes the duties of the job, authority relationship, skills requirement,conditions of work etc.Correct Answer Job analysisYour Answer Job analysis



Multiple Choice Multiple AnswerQuestion Name the steps that develop strategic framework for HRDCorrect Answer Realistic employee development , Measurable employee development , Well costedemployee developmentYour Answer Realistic employee development , Measurable employee development , Well costedemployee development

Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need to move towardseffectively fulfilling the multiple roles of -

Correct Answer Employee champions who are able to relate to & meet the needs of employees ,Strategic partners , Change agentsYour Answer Employee champions who are able to relate to & meet the needs of employees ,Strategic partners , Change agents

Multiple Choice Single AnswerQuestion In the future what sort of organisations would provide expert advice & consultancy &further will also supply human resources for executing their projects.Correct Answer Employee leasingYour Answer Employee leasing







Your Answer culture



Your Answer False

True/FalseQuestion The individual with a deep speed insight will not go quickly to the least

of a problem.Correct Answer False

Your Answer True








Question What are the component/elements of a flow of decisions in employeesorganisations?

Correct Answer Providing wrong information about management , PromotoinalOpportunities , Grievance Procedure

Your Answer Political tactics , Promotoinal Opportunities , Grievance Procedure

Select The BlankQuestion A strategy based on superior service is very powerful as the ________

is highCorrect Answer value added

Your Answer value added

Multiple Choice Single AnswerQuestion Women employees presently restrict / limit their career to selected jobs

& organisations. But, they will soon be ready to take up all types of jobsin different types of organisations. This phenomenon is known as -


Your Answer Boundrylessness career group



Your Answer Employee enrichment , Job enrichment , Informal organisation

Multiple Choice Multiple AnswerQuestion Name the various steps considered under Factor comparision system:

Correct Answer Allocation of correct rate to each key job , Selection of jobcharacteristics , Determination of correct rates of key jobs

Your Answer Selection of job analysis , Allocation of correct rate to each key job ,Selection of job characteristics

Multiple Choice Single AnswerQuestion What is the general principle (as per P.A.S policy of premier) of

Assessment Routes?Correct Answer 2nd Assessor-superior of first assessor, 2nd Assessor- superior of the

1st assessorYour Answer 1st Assessor-immediate superior, 2nd Assessor, 360 degree approach


Correct Answer Realistic employee development , Measurable employee development, Well costed employee development

Your Answer Realistic employee development , Measurable employee development, Well costed employee development

True/FalseQuestion Performance development plan is set for the employee by his

immediate boss.Correct Answer True

Your Answer True


Secretary of Branch Union flow to -Correct Answer President / Secretary & Craft / Unit level Union




Your Answer True



Your Answer HRD systems maturity score , Competency score , HRD competenciessystems maturity score


An efficient plant layout & agood menchmark

Ford Motors BPR


Benchmarking Ohirata (1994)

The Malcolm BridgeNational Quality Award

Xerox (1989) Ford Motors

Japanese firms had lingbeen benchmarking othercompanies, many of themAmerican

Ohirata (1994) Benchmarking

Match The Following


Feature of PerformanceAppraisal

It is totally different from jobevaluation as well as meritrating.

It is totally different from jobevaluation as well as meritrating.

Essentials of a goodAppraisal Plan

Relating scales should beconstructed adequately andin accordance with theobjectives.

Relating scales should beconstructed adequately andin accordance with theobjectives.

Definition of PerformanceAppraisal

It is a systematic, orderlyand objective method ofevaluating the present andpotential utility of employeesto the organisation.

It is a systematic, orderly andobjective method ofevaluating the present andpotential utility of employeesto the organisation.

Objectives of PerformanceAppraisal

Provision of feedback tosubordinates to know wherethey stand.

Provision of feedback tosubordinates to know wherethey stand.


developmental needs of each employee.Correct Answer True

Your Answer False







Multiple Choice Multiple AnswerQuestion Every HRD system developed by an organisation should be based on

the following elements of HRM. Those are:Correct Answer Suitable compensation plan , Selection of the right people , Good



Select The Blank

Question In no phase of business life is ________ as important as in makingpromotion decesions.

Correct Answer Integrity

Your Answer Integrity

Multiple Choice Multiple AnswerQuestion Name the three important components in aligning business strategy

with HR practice:Correct Answer Business Strategy , Human Resource Practices , Organisational

CapabilitiesYour Answer Business Strategy , Organisational Strategy , Human Resource

Practices






Your Answer Benevolent

Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in

the HRDCorrect Answer Religious


Multiple Choice Multiple AnswerQuestion Participation of Mgmt in federations & unions at all levels helps to -

Correct Answer Strength the trade union movement , maintain Industrial harmony ,Develop sound human relations

Your Answer Strength the trade union movement , maintain Industrial harmony ,Develop sound human relations


implementation?Correct Answer Feedback management , Action planning , Reinforcement of new

behaviour

Your Answer Feedback management , Action planning , Reinforcement of newbehaviour

Multiple Choice Single AnswerQuestion Name the person who lacks the other basic qualities can lead others in

the wrong direction.Correct Answer Leader

Your Answer Leader



Your Answer Proactive - and - innovative

True/FalseQuestion Federation & unions at few levels are managed on the lines of

management of a political bodyCorrect Answer False

Your Answer True

Select The BlankQuestion In one organisation the joke making rounds was that managers came

in vertically and went out ________Correct Answer Horizontally

Your Answer Horizontally




True/FalseQuestion Human resource Audit is full-fledged methodology to bring about a

change.Correct Answer False

Your Answer False


Question What does a Supervisory Skill Level Survey entaial?

Correct Answer Method of measuring training needs of a Co's supervisors through welldesigned psychometric tests

Your Answer Method of measuring training needs of a Co's supervisors through welldesigned psychometric tests








Multiple Choice Single AnswerQuestion What is it that some of the companies have borrowed from

professionally managed Cos'Correct Answer HRD practices

Your Answer HRD practices

True/FalseQuestion HRD audit can give significant inputs about existing stage of

accountability of employees.Correct Answer True

Your Answer True

Multiple Choice Single AnswerQuestion When employees spend half of the time and / or resources available to

them on a second job / occupation for luxuries / comforts it is known as:

Correct Answer Half Moon lighting

Your Answer Half Moon lighting


complete the appraisal as at 31st Aug.


Your Answer False


Correct Answer To not only measure training supervisors by comparing theirperformance with that of several thousand supervisors in other Cos.

Your Answer To not only measure training supervisors by comparing theirperformance with that of several thousand supervisors in other Cos.

True/FalseQuestion Collecting bargainig is an institutional process for solving problems

arising directly out of employee-worker relationshipsCorrect Answer False

Your Answer False

Multiple Choice Single AnswerQuestion What is the concept of groups of employees working towards different

goals with little knowledge of other functions or understanding ofoverall goals of the organisation?

Correct Answer Compartmentalisation

Your Answer Compartmentalisation







Your Answer Prompt approval , Problem collection , Regular communication

Multiple Choice Single AnswerQuestion The birth of the quality control movement in Japan took place in the

early -Correct Answer 1960's

Your Answer 1970's


profitable organisations foresee a crisis and initiate a radicaltransformation by breaking status barriers & restructuringorganisational relationships.

Correct Answer True

Your Answer True

True/FalseQuestion A leader who lacks the other basic qualities can lead others in the

wrong direction.Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion According to Ulrich (1994), today's human resource professionals need

to move towards effectively fulfilling the multiple roles of -Correct Answer Employee champions who are able to relate to & meet the needs of



True/FalseQuestion Some employees may not like flesibility in horizontal movement from

one job to anotherCorrect Answer True

Your Answer True







1 year to 5 years

Immediate Within 1 year Data from within theorganization

Intermediate 1 year to 5 years Beyond 5 years

Multiple Choice Single AnswerQuestion The anchor for an individual who is attached to an organisation or a

location rather than to work is essentially termed :Correct Answer Search for security









his subordinates, it attempts to help the employee in.-Correct Answer Supportive atmosphere , Empethetic atmosphere , Setting goals


True/FalseQuestion Politician as the custodian of the nation has the responsibility to protect

the interest of all the parties envolved in the process of organisationCorrect Answer False

Your Answer True





representatives of employees & employers have to participate in themeeting of collective bargaing

Correct Answer True

Your Answer False


Correct Answer True

Your Answer True



Your Answer complex

Multiple Choice Single AnswerQuestion Why Companies go for HRD Audit?

Correct Answer Promoting Professionalism

Your Answer Promoting Management practices







Select The BlankQuestion The ________ management of the organisation is committed to

develop the competencies of employees on a continous basisCorrect Answer Top

Your Answer Top




Your Answer strong pillars of justice

True/FalseQuestion The degree to which an individual possess the innate quality of breath

of mind is the most direct indication of the individual's ultimatepotential.

Correct Answer True

Your Answer True

True/FalseQuestion After the world War II, 'Made in Japan' became a synonym for shoddy

goods, but the TQM concept put it on the map.Correct Answer False

Your Answer True







Multiple Choice Single AnswerQuestion Name one of the drawbacks that can take place while designing the

form-Correct Answer The rating scale are ambiguous


Multiple Choice Multiple AnswerQuestion After the assets and liabilities of each individual is identified, what

should be done; some thumb-rules areCorrect Answer Make out a time bound plan to workon your liabilities , Choose first the

liability which is hindering your growth the most , Build your career onyour assets

Your Answer Make out a time bound plan to workon your liabilities , Choose first theliability which is hindering your growth the most , Build your career onyour assets



Your Answer False

Multiple Choice Multiple AnswerQuestion Ranking system measures each job in comparison with other jobs in

terms of the relative importance of the following factors:Correct Answer Supervision & leadership , Co-operation & association outside the line

of authority , Probability & consequences of errorsYour Answer Supervision & leadership , Leadership & management , Probability &

consequences of errors



Your Answer Average Compensation , Inflation indicators , Average salaries





Multiple Choice Single AnswerQuestion Pfeffer (1998) has identified seven dimensions of successful

organisations, name one of them.Correct Answer Employment security


True/FalseQuestion In the orientation phase, all participants are to submit a list of

appraisers by whom they would like to be assessed.Correct Answer True

Your Answer False


To divert manufacturingactivities from urban to ruralareas

one of the roles of theconsumer councial

one of the roles of theconsumer councial

The mechanism of pricefixation

a much neglected sphere ofthe market

requisites for consumersim

These are not the days ofindvidualism &unorganisation

unionsim unionsim

Knowledge of the subjecthand work & a sincereapproach

requisites for consumersim a much neglected sphere ofthe market

Multiple Choice Multiple AnswerQuestion According to Gurucharan Das what should Indian companies focus its

effort to emerge winners in the light of the liberalization & globalization?Correct Answer Be able to capitalize on global trade , Not ignore quality , Product


development

Multiple Choice Multiple AnswerQuestion Why would management participation in trade union be open to

opposition by a few?

Correct Answer trade union leader may feel thire influence decelerated among tradeunion members , member may view thire movement weakend with theinfluence of management , due to misunderstandings cropping upamong leader & members

Your Answer trade union leader may feel thire influence decelerated among tradeunion members , member may feel thire privacy being voileted ,member may view thire movement weakend with the influence ofmanagement


Correct Answer Co-ordinate Training Programme , Keep cost within budget , PublishHouse Journal

Your Answer Co-ordinate Training Programme , Keep cost within budget ,Administrative Skills



Your Answer Reduce work hours , Increase work hours , Reassign the jobs

Select The BlankQuestion Analysis of ________ data can give a lot of insights into the HRD

assets and liabilities of the companyCorrect Answer Secondary

Your Answer Primary

Multiple Choice Single AnswerQuestion Which management is committed adequately to competency building

through multi - rater feedback -Correct Answer Top

Your Answer Lower



Your Answer Identifying the human resources related areas to be benchmarked. , Toevolve into administrative experts who are able to create efficient HRprocess & business process , Prepare a report that documents theprocesses, functions, its extent & result areas

True/False

Question Human resource management is responsible for getting the bestpeople, training and providing mechanism.

Correct Answer True

Your Answer True

Select The BlankQuestion Some organisations use ________ & committee management as

techniques of training & devlopment for flexitime systemsCorrect Answer Job rotation


Multiple Choice Multiple AnswerQuestion The traditional methods of performance appraisal lay emphasis on the

ratings of individual's personality traits such as -Correct Answer Initiative , Drive , Creativity

Your Answer Initiative , Drive , Creativity

True/FalseQuestion When individual job description and grade description do not match

well, the evaluators classify the job using their subjective judgement.Correct Answer True

Your Answer True



Your Answer Labour


Multiple Choice Multiple AnswerQuestion What are the basic features of TQM approach?

Correct Answer Business philosophy based on customer satisfaction. , Aims atcharging the system. , Getting it right the first time & everytime.

Your Answer Business philosophy based on customer satisfaction. , Aims atcharging the system. , Isolated change mechanism.

Multiple Choice Single AnswerQuestion What is regarded as the preventive tool in case of any differences of

opinions among the members of rating committee.Correct Answer Job specification

Your Answer Job analysis


Major sources of recruitmentin private sector.



SANDOZ INDIA LTD. Internal Advertising isrestored for all vacancies.




Internal Advertising isrestored for all vacancies.

Major sources of recruitmentin public sector.

Scheduled tribes andscheduled castes &employeerecommendations.

Scheduled tribes andscheduled castes &employee recommendations.



Your Answer TQM Interventions

True/FalseQuestion The first HRD department in the Indian corporate sector was started in

1975 in Larsen & Toubro (L & T).Correct Answer True

Your Answer True



Your Answer True



Your Answer True


Correct Answer HR

Your Answer HRD

Multiple Choice Multiple AnswerQuestion The HRD outcomes can influence the organisation's business goals

which may be in terms of -Correct Answer Higher productivity , Satisfied customers , Satisfied stockholders

Your Answer Cost effectiveness , Higher productivity , Satisfied customers




Multiple Choice Multiple AnswerQuestion 360 - Degree Appraisal is to get a broad assessment of an individual

from different sources, following factors need to be watched at thisstage -

Correct Answer Individual learning , Organisational learning , Improved Individualbehaviour

Your Answer Individual learning , Organisational learning , Improved Individualbehaviour


Correct Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , Thefocus of the HR function will be human capital development &organisational productivity.

Your Answer Successful HR department will focus on organisational performance. ,HR's value will be to have the right people ready at right time. , Thefocus of the HR function will be human capital development &organisational productivity.

Select The BlankQuestion The major issue to be resolved while framing ________ philosophy is

whether to promote largely from whithin the organisation or to hirepeople from outside at all levels.



Select The BlankQuestion Companies can offer the option only to employees who are above

________ years of age or have served with the company for 10 years.Correct Answer 40

Your Answer 40

True/FalseQuestion Giving a business group exposure when the boss goes on long leave,

or long training etc is a good mechanism of career planningCorrect Answer False

Your Answer True


Feedback It should be data-based andnot impressionistic

It should be data-based andnot impressionistic

Rapport building In this case there is aclimate of acceptance &warmth

In this case there is a climateof acceptance & warmth

Exploration In this case, the employeeshould appreciate hisstrengths & weakness.

These help in gathering moreinformation and in stimulatingthinking.

Action Planning In this case, the interviewshould end with specificplans of action for thedevelopment of theemployee.

In this case, the interviewshould end with specificplans of action for thedevelopment of theemployee.

Multiple Choice Single AnswerQuestion Why is it that today, more so than the past, employees take to Moon

Lighting activitiesCorrect Answer Decreasing purchasing power

Your Answer Change in profiles

Multiple Choice Single AnswerQuestion Every employee also has a succession plan to him, which is also

known as -Correct Answer Shadow planning

Your Answer Career planning


workplace?Correct Answer Canteens , Living colony , Training rooms

Your Answer Cities , Canteens , Living colony

Multiple Choice Multiple AnswerQuestion The concept of 'quality' underwent numerous refinements, which out of

the following pioneered such refinements?Correct Answer Deming , Shewhart , Juran

Your Answer Ishikawa , Deming , Shewhart



Your Answer periodical



Your Answer Training clarity

Multiple Choice Single AnswerQuestion Name the process which is continous and stops only when the

organisation ceases to existCorrect Answer Hiring

Your Answer Forecasting

Multiple Choice Multiple AnswerQuestion Highly successful functional benchmarking models developed by the

Japenese have been adopted the world over. Name some ofMatsushita's Systems of benchmarking?

Correct Answer Just in Time (JIT) , Point of Sale (POS) system , System of divisions(Profit centres) within a centralized banking system

Your Answer Just in Time (JIT) , Point of Sale (POS) system , Work Force Solutions(WFS) system

Select The BlankQuestion ________ of more than 1500 managers in Dr. Odiorne's study were

found to be in the Work Horse categoryCorrect Answer 0.79

Your Answer 0.85

Multiple Choice Single AnswerQuestion Why is it that management should take extra care while framing

personnel policies, especially where an employees organisation doesexist?

Correct Answer Federations are eveready to challenge management action, particularlywith respect to promotions, transfers, seniority

Your Answer Federations are eveready to challenge management action, particularlywith respect to promotions, transfers, seniority



Your Answer Culture



Your Answer Training Committee



Your Answer AT & T


Correct Answer Better organisational health , Better developed roles , Better utilisationof human resources

Your Answer Better organisational health , Better developed roles , Better utilisationof human resources






Your Answer latency

Multiple Choice Single AnswerQuestion What forms the last phase of the 360-degree feedback exercise

Correct Answer Individual counselling

Your Answer Individual counselling


Correct Answer True

Your Answer True



Your Answer True

True/FalseQuestion Employee's organisations in India have their impact on various

aspects, policies pertaining to human resources management ofvarious industries

Correct Answer True

Your Answer True


Correct Answer True

Your Answer True

Multiple Choice Multiple AnswerQuestion According to shroff (1995) the government needs to foucs on three

areas which are likely to inpute the effective implementation of theeconomic policy, they are

Correct Answer Inadequate institutional reform , the speed and sequence of reformmeasures , Inadequacies in the communication & political managementof there measures

Your Answer Inadequate institutional reform , the speed and sequence of reformmeasures , lack of directional support






Your Answer False




True/FalseQuestion Organisations presently are taking measures to satisfy the workers

through various methods including the schemes of worker &participation in management

Correct Answer True

Your Answer True


choosing randomly from the participant's list of work relatedemployees. Each rater receives an envelop having the following :-


Your Answer Letter from the administrator , Letter from the participant solicitingfeedback , Self addressed envelope from the administrator

Multiple Choice Single AnswerQuestion In an emerging scenario, necessitating speed, flexibility, quality and

willing ability to change, what sort of role does human resourcepersonnel critically need to take on?

Correct Answer As strategic business partner

Your Answer As a supportive role




Select The BlankQuestion Under training and development plan, the form is to be prepared in

________ form.Correct Answer Duplicate






Multiple Choice Multiple AnswerQuestion What are the needs for Quality Audit?Correct Answer It provides a benchmarkas to the performance of the quality system. , It constitutes apermanent record of the progress in achieving the goals of quality. , It facilitates and encouragessupplier quality certificationsystems.Your Answer It constitutes a permanent record of the progress in achieving the goals of quality. , Itfacilitates and encourages supplier quality certificationsystems.

Multiple Choice Multiple AnswerQuestion Under the point method, key jobs are selected, each sub factor is then defined in the orderof importance preferable along a scale, factors generally considered are:Correct Answer Skill , Efforts , AccountabilityYour Answer Skill , Efforts

Multiple Choice Single AnswerQuestion Name the Questions which enable the superior to verify that he has correctly heard.Correct Answer ParaphrasingYour Answer Paraphrasing

Select The BlankQuestion The role of the organisation in career planning is to introduce & strengthen systems toensure ________ of employeesCorrect Answer Career ProgressionYour Answer Career Progression

Multiple Choice Single AnswerQuestion In an employees organisation the flow of decisions fom the Working Committee flows to -Correct Answer President / Secretary of Branch UnionYour Answer President / Secretary of Branch Union

True/FalseQuestion Under point method, common factors to all the jobs are identified.Correct Answer TrueYour Answer False

Multiple Choice Single AnswerQuestion A candidate immediately after completing his school / collage education joins anorganisation in lower level position. Later he finds it difficult to make both ends meet as his familygrows & thus takes up a part time job or business, etc during his off-hours, this part of moon lighting iscalled :Correct Answer Quarter Moon LightingYour Answer Quarter Moon Lighting

Select The BlankQuestion ________ means every employee is an active participant in goal attainment.Correct Answer Employee involermentYour Answer Employee involerment


True/FalseQuestion The first HRD department in the Indian corporate sector was started in 1975 in Larsen &Toubro (L & T).Correct Answer TrueYour Answer False

Multiple Choice Single AnswerQuestion T. Thomas said," I became chairman of this company in 1973 at the age of 45". Name thecompany.Correct Answer Hindustan LevelYour Answer Hindustan Level

Multiple Choice Multiple AnswerQuestion Performance counselling should not give a chance in discussion like -Correct Answer Increments , Salaries , RewardsYour Answer Increments , Salaries , Rewards

Multiple Choice Single AnswerQuestion Which system emphasis a lot on the need to motivate peopleCorrect Answer Human Resourse DevelopmentYour Answer Human Resourse Planning

Multiple Choice Single AnswerQuestion The function/task of ensuring that all sections are filled in, & the evidence is sufficientlycomplete is that of the -Correct Answer ReviewerYour Answer Reviewer


Multiple Choice Single AnswerQuestion The differences in which kind of faiths among the people is hurdle in the HRDCorrect Answer ReligiousYour Answer Religious

Multiple Choice Single AnswerQuestion Name the technique used by the point system and factor comparison system to list the job.Correct Answer QuantitativeYour Answer Quantitative

Multiple Choice Single AnswerQuestion Such a first attempt was made by the Congrece Government, but who was the main personbehind such a revolution in policies?Correct Answer Narasinha RaoYour Answer P. Chidarambaram

Select The BlankQuestion ________ is route to be followed in order to realise vision and overall purpose.Correct Answer StrategyYour Answer Strategy

True/FalseQuestion Giving a business group exposure when the boss goes on long leave, or long training etc isa good mechanism of career planningCorrect Answer FalseYour Answer False

True/FalseQuestion The main focus of attention today is the employee.Correct Answer FalseYour Answer True

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