Lis4380 f13-w4

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Social Media Management LIS 4930 Casey Yu Fall 2013 Week 4 9/17/13 FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

Transcript of Lis4380 f13-w4

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Social Media Management

LIS 4930Casey YuFall 2013Week 49/17/13

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

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Social Media Management

Today's topics:• Alphabet Soup – SEO, ROI• News!

Work time! This week:• Look at Google Analytics Plugin• Install SEO plugin• Blogroll – put one together• Write and publish second blog post! Get together in your

small groups and discuss second topic idea.

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

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Social Media Management

All the news you can use…• #missamerica• Key Twitter moments• You?

Attendance:• Post-it note:

– Name, FSUID– On the back, any questions for Casey and/or Blake– Plugin activity

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

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Social Media Management – Search Engine Optimization

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

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Social Media Management – Search Engine Optimization

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

• Using the right keywords • Using the right words and phrases for your

blog pages, blog post titles, subtitles , links and anchor links

• Using tool tips / “alt” text to make images findable by search engines

• Don’t OVERUSE a keyword; you want it to take people to the right page, not necessarily to ALL your pages equally.

http://mz.cm/JQ5X91

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Social Media Management – Search Engine Optimization

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

Post Slug: A Better Link

Suppose I want a better link for

my blog post (something more

descriptive than a url with

“page79” in it). In Posts >

Categories, I might use the Post

Slug:

“social-media”

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Social Media Management –Keyword Density Analysis

• Keyword density is the percentage of times a keyword or phrase appears on a web page compared to the total number of words on the page. In the context of search engine optimization keyword density can be used as a factor in determining whether a web page is relevant to a specified keyword or keyword phrase.

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

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Social Media Management –Keyword Density Analysis

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

http://tools.seobook.com/general/keyword-density/

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Social Media Management –Google Adwords

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

Google Adwords – Find High, Medium & Low Volume Searches for Keywords

https://adwords.google.com

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Social Media Management –Google Adwords

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Informationhttps://adwords.google.com

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2 3

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Social Media Management –Analytics

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

Analytics tools will count different types of online activity, e.g.:

– Web metrics

– Social media metrics

What are some analytics measures you can think of for blogs and the web? What about analytics measures for social media?

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Social Media Management –Return on Investment

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

ROI = (X – Y) / Y

ROI = ( FINAL VALUE – INVESTMENT) _____________________________________________________________________________________

INVESTMENT

Investment is generally counted as financial, but could also be considered in other ways.

Final Value if not counted in financial terms, what else you are seeking to gain? What might count as a successful result to you?

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Social Media Management –Return on Investment

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

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Social Media Management –Sentiment Analysis

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

More challenging than straightforward analytics counts are measures that consider other aspects of a link or a mention (e.g. was it negative or positive?)Can you think of some reasons why a web link, comment or follow might not necessarily be a good thing?

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Social Media Management –Google Analytics

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

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Social Media Management –Google Analytics

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

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Social Media Management –Google Analytics

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

How do you define success?– It’s worth considering as you begin

(remember the planning guide)–What might be especially desirable

results of your social media campaign?– How might you achieve, track, and

measure those results?

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Social Media Management –Where else do your customers go?

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

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Social Media Management –Using Google Analytics/Site Stats

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

Using Google Analytics– Create account– Add the code to your page (web page)–Wordpress themes may do this

differently– There is a google analytics plug in– Some accts can use SITE STATS!

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Social Media Management –Using Google Analytics/Site Stats

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

What can you measure– Visitors: This shows many things about the people coming to your

site, including where they’re located geographically, what language they speak, how often they visit your site and what computers and browsers they use to get there.

– Traffic Sources: Here you’ll find how people got to your site. You can track which sites link to your page or keywords people search to find you.

– Content: This tab gives you insight into specific pages on your site. It can help answer questions about how people enter and exit your pages, as well as which ones are most popular.

– Goals: If you’re aiming for established objectives, reports in the Goals tab will be helpful to you. Here you’ll find data about desired actions from users, including downloads, registrations and purchases.

– Ecommerce: You’ll only need this tab if you’re selling items on your site as it houses all merchandise, transaction and revenue activity information.

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Social Media Management –TODAY in class

FSU SLIS – Florida’s iSchool -- Florida State University, College of Communication & Information

• Install Wordpress SEO Yoast to your blog and set it up

• Set up your Google Analytics account• Install Google Analytics Dashboard

for WP and set it up