Linking The Organizational Vision To The Individual By Creating A Strategic Line Of Sight Ruben...
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Transcript of Linking The Organizational Vision To The Individual By Creating A Strategic Line Of Sight Ruben...
Linking The Organizational Vision To The Individual
Ruben Decoud
Slide 2
Today’s Agenda
1. Mary Kay, Inc. – Brief Overview
2. BSC Experience at Mary Kay, Inc.
3. Aligning Strategic Vision
4. Follow-through and Feedback
Page 3
Mary Kay – Company Overview
Direct Seller Skin Care & Color Cosmetics
Slide 4
Mary Kay AshFounded The Company In 1963
Slide 5
Mary Kay – The Company
• One Of The Largest Direct Sellers Of Skin Care & Color Cosmetics In The World
• Manufacturer With Plants In The U.S. & China
• Privately Held With 4,600 Employees
• Based In Dallas, Texas
Slide 6
Mary Kay – The Company
• 2.5 Million Independent Beauty Consultants
• 38 Markets – Top Markets Are China, Mexico, Russia & The U.S.
• $2.5 Billion In Global Wholesale Sales
Page 7
Mary Kay – The Opportunity
Independent Beauty Consultants Own Their Own Business
Slide 8
Mary Kay – The Opportunity
• Independent Beauty Consultant Runs His/Her Own Business– Purchase From Mary Kay Inc. – Sell Directly To Consumers
• Open-ended Opportunity– Part-Time Job– Supplemental Income– Full-Time Business
Mary Kay Is A Direct Sales Company
Slide 9
Page 10
Mary Kay – The Products
Skin Care & Color Cosmetics You Can Trust From A Company You Can Believe In
Slide 11
Mary Kay – The Products
• Skin Care• Color Cosmetics• Body Care• Sun Care• Fragrance
Slide 12
Pink Doing Green™
Projects Around The World
Slide 13
Mary Kay Beauty That Counts™
• Donated Nearly $4 Million Worldwide
• Organizations That Support Women & Children
Global Cause Marketing Campaign
Page 14
BSC Experience
At Mary Kay
Slide 16
Worked Method &
Trained BSC Coordinators
Began Cascading Strategy
Started BSC Process
2005 2007 2011
Slide 17
Page 18
Aligning Vision to the Individual
Slide 19
• 'Connect-the-dots' between activities related to WIGs and PIGs and bigger picture strategy & vision
• Focus on the right tasks and projects and choose the right products and services
• Employees focus on results
Why Integrate Strategic Planning & Management with a Balanced Scorecard?
Line of Sight
Slide 20
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Company Mission
Behaviors
Alignment
Slide 21
Slide 22
Role Competencies (Select One)
RelationshipSupport Specialist StrategicTransactional
Existing Job Description
Leadership (Managers)
Core Competencies
Competency Profile
How Competencies Align To Jobs
Slide 23
Competencies Talent Acquisition
SuccessionPlanning
Diversity & Inclusion
Total Rewards
WorkforcePlanning
Training & Development
Performance Management Competencies
Recognition
Slide 24
Mary Kay Intranet Home Page
Wow! Program• Nominate Someone For Recognition• Send WOW! eCard!• Send Occasional eCard!
Page 25
Follow-Through and Feedback
Slide 27
Root Cause Analysis (RCS’)
• Correlations– All Items– Identifies Relationships (Covariance, r)– Preliminary Indications– Called “Key Factors / Drivers”
• Regression Analyses (r2)– Stepwise, Linear– Confidence 99.99%, Error <.01
• Path Analysis
Identifies Item(s) That Have Greatest Effect On Largest Number Of Other Items
Slide 28
Action StepsProject Planning
Communication
Survey / Questionnaire Design
Results Rollout
Follow-up / Action Planning
Monitoring & Accountability
Link Survey to Business Outcomes
Slide 29