LINDSAY WEST ________________________________________________________________________________________________________________________________________________________________________

EXECUTIVE SUMMARY Team-oriented, hard-working, positive individual seeking to join a team of professionals who specialize in providing world- class services to achieve exceptional client satisfaction

WORK EXPERIENCE MILITARY CREDENTIALING SOLUTIONS, Atlanta, GA Credentialing Services Representative March 2015 - July 2015 • Received thorough military background check, and obtained a military contractor ID • Collaborated with U.S. Army Colonels, Lieutenant Colonels, Majors, and Captains to gather, complete, and submit sensitive information required for continued clinical employment with the Army National Guard • Provided high-touch, personalized communication to each military official in order to effectively obtain required information by strict deadlines • Managed the completion of practitioners’ files for credentialing and re-credentialing

Verification Analyst January 2015 - March 2015 • Led efforts to gather and research information pertaining to ARNG medical providers’ education records, medical licenses and board certifications • Developed and sustained relationships with university registrar offices, hospitals, and medical programs to efficiently obtain time-sensitive verifications

PRIMECO INSURANCE COMPANY, Marietta, GA Administrative Assistant June 2014 - December 2014 • Served as the first point of contact with clients in order to effectively analyze their needs and partner them with an agent who could provide them with a solution • Collaborated with the manager to complete administrative tasks, communicate with clients, and create suspense dates JACOB'S LADDER NEURODEVELOPMENTAL SCHOOL & THERAPY CENTER, Roswell, GA Intern & Neurodevelopmental Substitute Teacher May 2013 - August 2013 • Managed administrative tasks to promote organization • Completed expert training in order to provide the appropriate therapies to special needs children • Coached students on how to complete tasks, resulting in greater autonomy RUBY TUESDAY, Milledgeville, GA Hostess May 2012 - August 2012 • Ensured high customer satisfaction with food and service, effectively resolved complaints, and worked diligently to create a memorable dining experience for each guest • Developed exceptional relationships with kitchen staff, management, serving staff, and customers to optimize service delivery and brand satisfaction CHICK-FIL-A, Kennesaw, GA Cashier June 2009 - August 2011 • Provided personalized customer service in a fast-paced environment to ensure utmost satisfaction with Chick-fil-A • Maintained orderly checkout area and led efforts to keep cleanliness a top priority at the establishment

EDUCATION GEORGIA COLLEGE & STATE UNIVERSITY, Milledgeville, GA Bachelor's of Science, Psychology August 2010 - May 2014

VOLUNTEER EXPERIENCE • Catholic HeartWork Camp mission trips; 2006-2010 • Fundraised for Prevent Child Abuse America; 2011-2014 • Relay for Life participant; 2006-2010, 2012, 2013 • Spent time with Girl Scouts of America and assisted at events to promote confidence in girls; 2011-2014

ADDITIONAL SKILLS • Proficient in popular Microsoft Office Applications, Adobe, Box, SalesForce CRM system, CAQH, and CCQAS DoD database