Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co....

71
Lindsay Municipal Hospital Medical Service Area Telephone Survey Form and Results Oklahoma State Department of Health Oklahoma Office of Rural Health Oklahoma Cooperative Extension Service Oklahoma State University June 2000 ADAIR ALFALFA ATOKA BECKHAM BLAINE BRYAN CANADIAN CARTER CHEROKEE CHOCTAW CIMARRON CLEVELAND COMANCHE COTTON CRAIG CUSTER DELAWARE DEWEY ELLIS GARFIELD GRADY GRANT GREER HARMON HARPER JACKSON JEFFERSON KAY KIOWA LATIMER LOVE MAYES MURRAY MUSKOGEE NOBLE NOWATA OKLAHOMA OKMULGEE OSAGE OTTAWA PAWNEE PAYNE PUSHMATAHA ROGER MILLS ROGERS SEQUOYAH STEPHENS TILLMAN TULSA WAGONER WASHITA WOODS WOODWARD WASHINGTON SHALL MAR- MAJOR KINGFISHER BEAVER TEXAS LOGAN CREEK LINCOLN OKFUSKEE McINTOSH CADDO MCCLAIN GARVIN SEMINOLE POTTA- WATOMIE HUGHES PITTSBURG HASKELL LE FLORE COAL JOHNSTON PONTOTOC MCCURTAIN El Reno Piedmont Mustang Yukon

Transcript of Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co....

Page 1: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Municipal Hospital Medical Service Area

Telephone Survey Form and Results

Oklahoma State Department of Health

Oklahoma Office of Rural Health

Oklahoma Cooperative Extension Service Oklahoma State University

June 2000

ADAIR

ALFALFA

ATOKA

BECKHAM

BLAINE

BRYAN

CANADIAN

CARTER

CHER

OKEE

CHOCTAW

CIMARRON

CLEVELAND

COMANCHE

COTTON

CRAIG

CUSTERDE

LAW

ARE

DEWEY

ELLISGARFIELD

GRADY

GRANT

GREER

HARM

ON

HARPER

JACKSON

JEFFERSON

KAY

KIOWA LATIMER

LOVE

MAYES

MURRAY

MUSKOGEE

NOBLE

NOWATA

OKLAHOMA

OKM

ULGE

E

OSAGE

OTTAWA

PAWNEE

PAYNE

PUSHMATAHA

ROGER MILLS

ROGERS

SEQUOYAH

STEPHENSTILLMAN

TULSA

WAGONER

WASHITA

WOODS

WOODWARD WAS

HING

TON

SHALLMAR-

MAJOR

KINGFISHER

BEAVERTEXAS

LOGANCREEK

LINCOLNOKFUSKEE

McINTOSH

CADDO

MCCLAIN

GARVIN

SEMI

NOLE

POTT

A-W

ATO

MIE

HUGHES

PITTSBURG

HASKELL

LE FLORE

COAL

JOHNSTON

PONTOTOC

MCCURTAIN

El Reno

Piedmont

Mustang

Yukon

Page 2: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

AE-0059

Lindsay Municipal Hospital Medical Service Area Survey Form and Results

Turia Sporleder & Sarah Trzebiatowski, Student Extension Associates Stillwater (405) 744-6083

Mary K. Lawler, Assistant Extension State Specialist

Stillwater (405) 744-6081

Gerald A. Doeksen, Extension Economist Stillwater (405) 744-6081

Stan Ralstin, Western Rural Development Specialist

(580) 233-5295

Robert F. Leadford, Garvin County Extension Director Pauls Valley (405) 238-6681

Val Schott, Director, Oklahoma Office of Rural Health, Oklahoma City

(405) 271-8750

Rod Hargrave, Coordinator, Oklahoma Flex Program, Oklahoma City (405) 271-8750

RURAL DEVELOPMENT OKLAHOMA COOPERATIVE EXTENSION SERVICE

OKLAHOMA STATE UNIVERSITY

June 2000

Page 3: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Municipal Hospital Medical Service Area Survey Form

Page 4: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Municipal Hospital Medical Service Area Survey Page 1 of 5

1. Do you use a family doctor/nurse practitioner for most of your routine health care? � Yes � No 2. If no, who do you go to for routine care?

__________________________________________________________________________ 3. About how long has it been since your last routine check-up? � Within 12 months � More than 1 year, Less than 2 years � More than 2 years, Less than 5 years � More than 5 years � Never 4. Where do you go the most for your family’s primary health care needs? � Lindsay � Oklahoma City � Chickasha � Purcell � Maysville � Norman � Pauls Valley � ______________________

5. Do you use a family doctor/nurse practitioner outside of Lindsay?

� Yes � No Why? __________________________________________________________________________ __________________________________________________________________________

6. Are you able to get an appointment with your family doctor/nurse practitioner when

you need one? � Yes � No

7. How long do you wait for an appointment? � One day or less � More than one day but less than a week

� More than a week but less than a month � More than a month 8. How long do you normally wait in the waiting room to see your family doctor/nurse

practitioner? � No wait � 31 minutes – 1 hour � Less than 15 minutes � 1 – 2 hours � 16-30 minutes � 2+ hours 9. Does your family doctor/nurse practitioner give you enough time in his/her office to

discuss your health needs? � Yes � No

10. How would you describe the quality of care provided by your family doctor/nurse practitioner?

� Satisfied � Dissatisfied

Page 5: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Municipal Hospital Medical Service Area Survey Page 2 of 5

Why? __________________________________________________________________________

11. Do you think there are enough family doctors in Lindsay? � Yes � No � Don’t Know

12. Do you think that additional specialty physicians are needed in Lindsay? � Yes � No � Don’t Know 13. If yes, which specialties are needed?

____________________________________________________________________________________________________________________________________________________

14. What health insurance covers you and your family? You Family Insurance through Employer/ Previous Employer � � Medicare � � Medicare Supplement � � Medicaid or Sooner Care � � Champus � � Self-Paid Plan � � Native American Benefits � � Do Not Have Health Insurance � � Other ___________________ � � 15. If you do not have health insurance coverage, which best describes why?

��Cannot afford coverage ��Pre-Existing Condition or Medical Problem ��Other__________________________________________

16. How many miles do you travel one way for the following medical services?

0-10 11-20 21-50 51-100 101+ Don’t Use Doctor/nurse practitioner � � � � � � Hospital � � � � � � Dentist � � � � � � Pharmacy � � � � � � Durable Medical Equipment � � � � � � Other ___________________ � � � � � �

17. Has any member of your household used the services of a hospital in the past 12 months? � Yes � No

Page 6: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Municipal Hospital Medical Service Area Survey Page 3 of 5

18. If Yes, at which hospital were services received?

� Grady Memorial Hospital, Chickasha � Norman Regional Hospital, Norman � Purcell Municipal Hospital, Purcell � Pauls Valley General Hospital, Pauls Valley� Oklahoma City area hospitals � Other ______________________________

19. Why did you choose this hospital? � Insurance Coverage � Personal Preference � Doctor Referral � Distance from Home � Specialty Services � ________________ � Recommended by Friend 20. What hospital services did you use? � Specialty Doctor � Emergency Room � Outpatient Surgery � Inpatient Surgery � Laboratory (blood) Tests � Inpatient Stay � Radiology (X-ray, CT, mammogram) � Birthing Services � Physical Therapy � _______________ 21. How would you describe your last hospital experience? � Satisfied � Dissatisfied Why?

___________________________________________________________________________ 22. Do you think Lindsay Municipal Hospital should reopen?

� Yes � No � Don’t Know Why?_____________________________________________________________________

23. If Lindsay Municipal Hospital reopened, would you and/or your family member(s) use

the hospital services? � Yes � No � Don’t Know Why?_____________________________________________________________________

24. Has any member of your household used the services of the Lindsay office of the Garvin

County Health Department in the past 12 months? � Yes � No

25. If so, were you:

� Satisfied � Dissatisfied Why? ___________________________________________________________________________

Page 7: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Municipal Hospital Medical Service Area Survey Page 4 of 5

26. Would you recommend a nursing home in Lindsay to someone in need of long term care? � Yes � No � Don’t Know

27. Do you think Lindsay has adequate home health care services?

� Yes � No � Don’t Know

28. Is the EMS service (ambulance) in Lindsay adequate? � Yes � No � Don’t Know

29. Do you feel that Lindsay provides adequate services for the following:

Yes No Don’t Know Adult Day Care � � � Physical Fitness � � �

Pharmacy � � � Dental Services � � � Residential Care � � � Assisted Living � � � Speech Therapy � � � Physical Therapy � � � Occupational Therapy � � � Other:____________________ � � �

30. Do you feel Lindsay needs additional resources and/or education about:

Yes No Don’t Know Teenage Pregnancy � � �

Mental Health � � � Substance Abuse � � � Child Abuse � � � Spouse Abuse � � � Elderly Abuse � � � Other ________________ � � �

31. What are the three most important health concerns in Lindsay?

1. ________________________________________________________________________ 2. ________________________________________________________________________ 3. ________________________________________________________________________

32. What is your age? � 1-20 � 21-30 � 31-40 � 41-50 � 51-60 � 61-70 � 71-80 � 81+

Page 8: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Municipal Hospital Medical Service Area Survey Page 5 of 5

33. What is your race? (Optional) � White � Asian � Hispanic � Black � Native American � Other ___________

34. What town do you live in or close to?

� Lindsay � Criner � Other ___________ � Purdy � Payne � Wallville � Alex � Maysville � Bradley

35. What is your zip code?

� 73002 � 73052 � 73095 � 73011 � 73057 � Other____

36. What is your yearly household income? ______Less than $10,000 ______$25,000 to less than $35,000 ______$10,000 to less than $15,000 ______$35,000 to $50,000 ______$15,000 to less than $20,000 ______Over $50,000

______$20,000 to less than $25,000 [Do not read ______Don't know/Not sure these responses.] ______Refused

37. DO NOT ASK THIS QUESTION!!!!

Interviewer will decide on the answer to this question!!! � Male � Female � Unknown (Can’t Tell)

Page 9: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Municipal Hospital Medical Service Area Survey Results

Page 10: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 1

Frequency PercentYes 184 90%No 20 10%Total 204 100%

Q1. Do you use a family doctor for most of your routine health care?

Do you use a family doctor for mostof your routine health care?

Yes90%

No10%

Page 11: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 2

Response Frequency Percent

don't go/don't use 5 25%speciality doctor 4 20%University Health Center 3 15%Indian services 2 10%VA services 2 10%corporation in California 1 5%different doctors 1 5%doctor comes to home 1 5%physician's assistant 1 5%

Total Responses 20 100%

Q2. If no. who do you go to for routine health care?

Page 12: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 3

Frequency PercentWithin the past 12 months 152 75%> 1 year but < 2 years 25 13%> 2 years but < 5 years 14 7%> 5 years 8 4%Never 1 1%Total 200 100%

Q3. About how long has it been since your last routine check-up?

How long has it been since your last routine check-up?

Within the past 12 months

75%

> 1 year but < 2 years

13%

> 2 years but < 5 years7%> 5 years

4%Never

1%

Page 13: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 4

Frequency PercentLindsay 55 29%Norman 33 16%Chickasha 27 13%Purcell 27 13%Oklahoma City 18 9%Maysville 12 6%Pauls Valley 6 3%Other 22 11%Total 200 100%

Q4. Where do you go the most for your family's primary health care needs?

Where do you go the most for your family's primary health care needs?

29%

16%

13%

13%

9%

6%

3%

11%

0% 5% 10% 15% 20% 25% 30% 35%

Lindsay

Norman

Chickasha

Purcell

Oklahoma City

Maysville

Pauls Valley

Other

Page 14: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 5

Response Frequency Percent

Ada 10 43%Duncan 2 9%Ardmore 1 4%Grady County 1 4%Headlton 1 4%Houston, TX 1 4%Lawton 1 4%Marlow 1 4%Moore 1 4%Oklahoma City 1 4%Rush Springs 1 4%Wichita Falls, TX 1 4%Wynnewood 1 4%

Total Responses 23 100%

Q4A. What other city or town do you go to for most of your family's health care needs

Page 15: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 6

Frequency PercentYes 119 66%No 61 34%Total 180 100%

Q5. Do you use a family doctor/nurse practitioner outside of Lindsay?

Do you use a family doctor/nurse practitioneroutside of Lindsay?

No34%

Yes66%

Page 16: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 7

Response Frequency Percent

Closer to home/Convenience 49 41%Established patient/Former resident 22 18%Confidence/Quality of care 17 14%Insurance reasons/Cost/Affordability 17 14%Indian health services 7 6%Better facilities/hospital 4 3%Recommendation/Referral 4 3%

Total Responses 120 100%

Q5A. Why do you use a family doctor/nurse practitioner outside of Lindsay?

Page 17: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 8

Frequency PercentYes 174 97%No 6 3%Total 180 100%

Q6. Are you able to get an appointment with your family doctor when you need one?

Are you able to get an appointment with your family doctor when you need one?

Yes97%

No3%

Page 18: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 9

Frequency PercentOne day or less 104 58%> 1 day but < 1 week 59 33%> 1 week but < 1 month 15 8%> 1 month 2 1%Total 180 100%

Q7. How long do you wait for an appointment?

How long do you wait for an appointment?

> 1 day but < 1 week33%

> 1 month1%

> 1 week but < 1 month

8%

One day or less58%

Page 19: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 10

Frequency PercentNo wait 9 5%Less than 15 minutes 46 26%16-30 minutes 91 50%31 minutes - 1 hour 27 15%1-2 hours 5 3%Over 2 hours 2 1%Total 180 100%

Q8. How long do you normally wait in the waiting room to see your family doctor?

How long do you normally wait in the waiting room to see your family doctor?

Over 2 hours1%

1-2 hours3%

Less than 15 minutes

26%

16-30 minutes50%

31 minutes - 1 hour15%

No wait5%

Page 20: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 11

Frequency PercentYes 177 98%No 3 2%Total 180 100%

in his/her office to discuss your health needs?Q9. Does your family doctor/nurse practitioner give you enough time

Does your family doctor/nurse practitioner give you enough time in his/her office to discuss your health care needs?

Yes98%

No2%

Page 21: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 12

Frequency PercentSatisfied 175 97%Dissatisfied 5 3%Total 180 100%

by your family doctor/nurse practitioner?Q10. How would you describe the quality of care provided

How would you describe the quality of care provided by your family doctor/nurse practitioner?

Satisfied97%

Dissatisfied3%

Page 22: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 13

Response Frequency Percent

confidence/quality of care 97 53%communication 58 32%commpassionate/caring 13 7%don't know 6 3%other 5 3%closer to home/convenience 2 1%established patient/former resident 2 1%insurance reasons/cost/affordability 1 1%

Total Responses 184 100%

Q10A. Why are you satisfied with the quality of carefrom your family doctor/nurse practitioner?

Page 23: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 14

Response Frequency

confidence/quality of care 2does not spend enough time 1insurance reasons/cost/affordability 1wait was too long 1

Total Responses 4

from your family doctor/nurse practitioner?Q10B. Why are you dissatisfied with the quality of care

Page 24: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 15

Frequency PercentYes 8 4%No 127 63%Don't know 65 33%Total 200 100%

Q11. Do you think there are enough family doctors in Lindsay?

Do you think there are enough family doctors in Lindsay?

No63%

Don't know33%

Yes4%

Page 25: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 16

Frequency PercentYes 107 53%No 38 19%Don't know 55 28%Total 200 100%

Q12. Do you think that additional specialty doctors are needed in Lindsay?

Do you think that additional specialty doctorsare needed in Lindsay?

Yes 53%

No19%

Don't know28%

Page 26: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 17

Response Frequency Percent

cardiologist 31 17%pediatrician 24 13%geriatric specialists 13 7%all specialists 12 7%diabetic doctor 10 6%family doctors/general practitioners 10 6%OB/GYN 10 6%internal medicine 9 5%orthopedic specialists 8 4%don't know 6 3%emergency doctors 5 3%medical doctors (MDs) 5 3%dentists 3 2%eye doctors 3 2%surgeon 3 2%arthritis specialist 2 1%dermatologist 2 1%ear, nose and throat specialist 2 1%kidney doctor 2 1%oncologist 2 1%podiatrist 2 1%stomach doctors 2 1%allergist 1 1%arm therapy 1 1%brain specialist 1 1%child care 1 1%GI specialists 1 1%hospital for emergencies 1 1%nervous system specialist 1 1%opthomologist 1 1%osteopathic doctors--need better quality 1 1%pain management 1 1%physical therapist 1 1%radiologist 1 1%rehabilitation specialist 1 1%urologist 1 1%veteran's consultations 1 1%Total Responses 181 100%

Q13. If yes, which specialties are needed?

Page 27: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 18

Frequency PercentInsurance through Employer/Previous Employer 104 43%Medicare 51 21%Medicare supplement 24 10%Self-Paid Plan 21 9%Do Not Have Health Insurance 19 8%Native American Benefits 9 4%Medicaid or Sooner Care 8 3%Champus 4 2%Other 3 1%Total 243 100%

Q14A. What health insurance covers you?

What health insurance covers you?

10%

21%

1%

2%

3%

8%

9%

4%

43%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Employer/PreviousEmployer

Medicare

Medicare supplement

Self-Paid Plan

Do Not Have HealthInsurance

Native American Benefits

Medicaid or Sooner Care

Champus

Other

Page 28: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 19

Response Frequency

VA coverage 2refused 1

Total Responses 3

Q. 14A -1 What "other" health insurance covers you?

Page 29: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 20

Response Frequency

disability 1refused 1retiree insurance 1

Total Responses 3

Q.14B - 1 What "other" health insurance covers your family?

Page 30: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 21

Frequency PercentInsurance through Employer/Previous Employer 88 46%Medicare 30 16%Self-Paid Plan 19 10%Do Not Have Health Insurance 14 7%Medicaid or Sooner Care 14 7%Native American Benefits 11 6%Medicare supplement 10 5%Champus 4 2%Other 3 2%Total 193 100%

Q14B. What type of health insurance covers your family?

What type of health insurance covers your family?

46%

2%

16%

10%

7%

7%

6%

5%

2%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Employer/PreviousEmployer

Medicare

Self-Paid Plan

Do Not Have HealthInsurance

Medicaid or Sooner Care

Native American Benefits

Medicare supplement

Champus

Other

Page 31: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 22

Frequency PercentCannot afford coverage 14 74%Pre-existing medical condition 1 5%Other 4 21%Total 19 100%

Q15. If you do not have health insurance coverage, which best describes why?

If you don't have health insurance coverage,which best describes why?

Cannot afford coverage

74%

Other21%Pre-existing

medical condition

5%

Page 32: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 23

Response Frequency

employer has not offered yet 3Indian benefits 1

Total Responses 4

Q.15B What "other" reason don't you have health insurance?

Page 33: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 24

0-10 11-20 21-50 51-100 101 or more Don't Use TotalPrimary Care Docto 79 37 66 17 0 1 200 Provider

Percent 40% 19% 33% 9% 0% 1% 100%

Hospital 16 33 123 25 0 3 200Percent 8% 17% 62% 13% 0% 2% 100%

Dentist 68 39 57 17 0 19 200Percent 34% 20% 29% 9% 0% 10% 100%

Pharmacy 148 30 15 3 0 4 200Percent 74% 15% 8% 2% 0% 2% 100%

Durable Medical 84 14 28 6 1 67 200 Equipment

Percent 42% 7% 14% 3% 1% 34% 100%

Q16. How many miles do you travel one way for the following services?

Page 34: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 25

0-10 11-20 21-50 51-100 101+ Don't Use TotalPrimary Care Doctor/ 79 37 66 17 0 1 200 Provider

Percent 40% 19% 33% 9% 0% 1% 100%

Q16A. How many miles do you travel one way for a primary care doctor/provider?

How many miles do you travel one way for a primary care doctor/provider?

1%

40%

19%

9%

33%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

0-10

11-20

21-50

51-100

Don't Use

Mile

s

Page 35: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 26

0-10 11-20 21-50 51-100 101+ Don't Use TotalHospital 16 33 123 25 0 3 200

Percent 8% 17% 62% 13% 0% 2% 100%

Q16B. How many miles do you travel one way for a hospital?

How many miles do you travel one way for a hospital?

2%

13%

62%

17%

8%

0% 10% 20% 30% 40% 50% 60% 70%

0-10

11-20

21-50

51-100

Don't Use

Mile

s

Page 36: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 27

0-10 11-20 21-50 51-100 101+ Don't Use TotalDentist 68 39 57 17 0 19 200

Percent 34% 20% 29% 9% 0% 10% 100%

Q16C. How many miles do you travel one way for a dentist?

How many miles do you travel one way for a dentist?

10%

34%

20%

29%

9%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

0-10

11-20

21-50

51-100

Don't Use

Mile

s

Page 37: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 28

0-10 11-20 21-50 51-100 101+ Don't Use TotalPharmacy 148 30 15 3 0 4 200

Percent 74% 15% 8% 2% 0% 2% 100%

Q16D. How many miles do you travel one way for a pharmacy?

How many miles do you travel one way for a pharmacy?

2%

2%

8%

15%

74%

0% 10% 20% 30% 40% 50% 60% 70% 80%

0-10

11-20

21-50

51-100

Don't Use

Mile

s

Page 38: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 29

0-10 11-20 21-50 51-100 101+ Don't Use TotalDurable Medical Equipme 84 14 28 6 1 67 200

Percent 42% 7% 14% 3% 1% 34% 100%

Q16E. How many miles do you travel one way for durable medical equipment?

How many miles do you travel one wayfor durable medical equipment?

1%

42%

7%

14%

3%

34%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

0-10

11-20

21-50

51-100

101 or more

Don't Use

Mile

s

Page 39: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 30

Frequency PercentYes 87 44%No 113 56%Total 200 100%

Q17. Has any member of your household used the services of a hospital in the past 12 months?

Has any member of your household used the services of a hospital in the past 12 months?

Yes44%

No56%

Page 40: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 31

Frequency PercentNorman Regional Hospital 28 32%OKC Area Hospitals 21 24%Purcell Mun Hosp 13 15%Grady Mem Hosp, Chickasha 9 10%Pauls Valley Gen Hosp 5 6%Other 11 13%Total 87 100%

Q18. If yes, at which hospital were services rendered?

If yes, at which hospital were services rendered?

13%

15%

24%

32%

6%

10%

0% 10% 20% 30% 40% 50% 60%

Norman Regional Hospital

OKC Area Hospitals

Purcell Mun Hosp

Grady Mem Hosp,Chickasha

Pauls Valley Gen Hosp

Other

Page 41: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 32

Response Frequency

Carl Albert Indian Hospital, Ada 4Hospital, Ada 2Duncan Regional 1Hospital, New Mexico 1Indian Hospital, Lawton 1MD Anderson, Houston, TX 1St. Francis, Tulsa 1

Total Responses 11

Q18A. Which "other" hospital did you use during your most recent visit?

Page 42: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 33

Frequency PercentDoctor Referral 36 34%Specialty Services 16 16%Distance from Home 13 13%Insurance Coverage 12 12%Personal Preference 12 12%Other 12 12%Recommended by Friend 1 1%Total 102 100%

Q.19 Why did you choose this hospital?

Why did you choose this hospital?

Specialty Services16%

Distance from Home13%

Insurance Coverage12%

Personal Preference12%

Other12%

Recommended by Friend

1% Doctor Referral34%

Page 43: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 34

Response Frequency Percent

emergency services 7 58%Indian services 2 17%employee benefits 1 8%insurance reasons/cost/affordability 1 8%VA services 1 8%

Total Responses 12 100%

Q.19 "Other" reasons, Why did you choose this hospital?

Page 44: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 35

Frequency PercentLaboratory (blood) Tests 52 23%Emergency Room 39 17%Specialty Doctor 36 16%Radiology (X-Ray, CT, Mammogr 34 15%Inpatient Surgery 22 10%Inpatient Stay 15 7%Outpatient Surgery 14 6%Birthing Services 8 4%Physical Therapy 4 2%Other 2 1%Total 226 100%

Other Response FrequencyCast a broken leg 1

Q20. What hospital services did you use?

What hospital services did you use?

1%

2%

4%

6%

10%

15%

16%

17%

23%

7%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Laboratory (blood) Tests

Emergency Room

Specialty Doctor

Radiology (X-Ray, CT, Mammogram)

Inpatient Surgery

Inpatient Stay

Outpatient Surgery

Birthing Services

Physical Therapy

Other

Page 45: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 36

Frequency PercentSatisfied 83 95%Dissatisfied 4 5%Total 87 100%

Q21. How would you describe your last hospital experience?

How would you describe your last hospital experience?

Satisfied95%

Dissatisfied5%

Page 46: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 37

Response Frequency Percent

confidence/quality of care 67 79%compassionate/caring 9 10%better facilities/hospital 3 4%communication 3 4%don't know 2 2%closer to home/convenience 1 1%

Total Responses 82 100%

Q21A. Why were you satisfied with your last hospital experience?

Page 47: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 38

Response Frequency Percent

confidence/quality of care 4 100%

Total Responses 4 100%

Q21B. Why were you dissatisfied with your last hospital experience?

Page 48: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 39

Frequency PercentYes 161 80%No 13 7%Don't Know 26 13%Total 200 100%

Q.22 Do you think Lindsay Municipal Hospital should reopen?

Do you think Lindsay Municipal Hospital should reopen?

No7%

Don't Know13%

Yes80%

Page 49: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 40

Response Frequency Percent

closer to home/convenience 61 37%emergency services 44 27%community has a need for it 37 22%elderly need it 19 11%other 3 2%better services 1 1%need the facilities 1 1%

Total Responses 166 100%

Q22A. Why do you think Lindsay Municipal Hospital should reopen?

Page 50: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 41

Reasponse Frequency Percent

not adequate medical services 5 38%too close to better hospitals 4 31%not enough patients 3 23%not cost effective 1 8%

Total Responses 13 100%

Q.22B Why do you think Lindsay Municipal Hospital should not reopen?

Page 51: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 42

Frequency PercentYes 135 67%No 56 28%Don't Know 9 5%Total 200 100%

Q23. If Lindsay Municipal Hospital reopened, would you and/or your family member(s) use the hospital services?

If Lindsay Municipal Hospital reopened, would you and/or your family member(s) use the

hospital services?

No28%

Don't Know5%

Yes67%

Page 52: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 43

Responses Frequency Percent

closer to home/convenience 88 65%emergency services 21 16%depends on quality of care 8 6%general medical care 6 4%insurance reasons/cost/affordability 3 2%depends on specialty services 1 1%if they met my needs 1 1%other 7 5%

Total Responses 135 100%

Q23A. Why would you and/or your family member(s) use the hospital services?

Page 53: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 44

Response Frequency Percent

not close to home/convenient 21 38%satisfied with current care 12 21%go elsewhere 9 16%not adequate medical services/quality of care 6 11%better facilities 2 4%don't need it 1 2%don't offer Indian benefits 1 2%other 4 7%

Total Responses 56 100%

Q23B. Why would you and/or your family member(s) not use the hospital services?

Page 54: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 45

Frequency PercentYes 46 23%No 154 77%Total 200 100%

Q24. Has any member of your household used the services of the Lindsay office of the Garvin County Health Department in the past 12 months?

Has any member of your household used the services of the Lindsay office of the Garvin County Health

Department in the past 12 months?

No77%

Yes23%

Page 55: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 46

Frequency PercentSatisfied 46 100%

Q25. Were you satisfied or dissatisfied with the services of the Garvin CountyHealth Department?

Were you satisfied or dissatisfied with the services of the Garvin County Health Department?

Satisfied100%

Page 56: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 47

Response Frequency Percent

confidence/quality of care 24 52%compassionate/caring 10 22%closer to home/convenience 4 9%communication 3 7%insurance reasons/cost/affordability 3 7%don't know 1 2%established patient/former resident 1 2%

Total Responses 46 100%

Q25A. Why were you "satisfied" with the Garvin County Health Department?

Page 57: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 48

Frequency PercentYes 85 42%No 40 20%Don't Know 75 38%Total 200 100%

Q26. Would you recommend a nursing home in Lindsay to someone in need of long term care?

Would you recommend a nursing home in Lindsay to someone in need of long term health care?

Yes42%

Don't Know38%

No20%

Page 58: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 49

Frequency PercentYes 77 39%No 23 12%Don't Know 100 49%Total 200 100%

Q27. Do you think Lindsay has adequate home health care services?

Do you think Lindsay has adequate home health care services?

Yes39%

No12%

Don't Know49%

Page 59: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 50

Frequency PercentYes 126 62%No 13 7%Don't Know 61 31%Total 200 100%

Q28. Is the EMS (ambulance) service in the Lindsay area adequate?

Is the EMS (ambulance) service in the Lindsay area adequate?

Yes62%

No7%

Don't Know31%

Page 60: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 51

Yes PercentPharmacy Services 184 92%Dental Services 111 56%Residential Care 105 53%Physical Therapy 84 42%Assisted Living Facilities 77 39%Physical Fitness 66 33%Adult Day Care 44 22%Speech Therapy 37 19%Occupational Therapy 35 18%

Q29. Do you feel that Lindsay provides adequate services for the following:

Do you feel that Lindsay provides adequate servicesfor the following:

18%

19%

22%

33%

39%

42%

53%

56%

92%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Pharmacy Services

Dental Services

Residential Care

Physical Therapy

Assisted Living Facilities

Physical Fitness

Adult Day Care

Speech Therapy

Occupational Therapy

Page 61: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 52

Yes PercentSubstance Abuse 166 83%Child Abuse 151 76%Teenage Pregnancy 147 74%Mental Health 142 71%Spouse Abuse 138 69%Elderly Abuse 129 65%

Q30. Do you feel your community needs additional resources and/or education about:

Do you feel your community needs additional resources and/or education about:

83%

76%

74%

71%

69%

65%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Substance Abuse

Child Abuse

Teenage Pregnancy

Mental Health

Spouse Abuse

Elderly Abuse

Page 62: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 53

Response Frequency Percent

elderly care 37 20%hospital services/reopening hospital 32 17%adequate medical doctors/medical services 31 17%emergency services/ambulance services 25 13%cancer 11 6%teenage alcohol abuse/drug use/tobacco use 10 5%heart conditions 7 4%affordable health services 5 3%water quality 5 3%child abuse/neglect 3 2%teen sex/STDs/teen pregnancy 3 2%distance to medical facilities/health services 2 1%drinking and driving 2 1%lack of education 2 1%24 hour care facility 1 1%affordable health services 1 1%child care 1 1%community upkeep 1 1%general health 1 1%health education 1 1%home health care 1 1%nursing home 1 1%physical fitness/fitness center 1 1%prenatal care 1 1%residential care 1 1%specialists 1 1%

Total Responses 187 100%

NOTE: 14 respondents indicated "don't know".

Q31A. What do you believe is the number one most important health concern in your community?

Page 63: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 54

Response Frequency Percent

adequate medical doctors/medical services 30 19%emergency services/ambulance services 30 19%elderly care 15 9%child care 12 8%hospital services/reopening hospital 12 8%teenage alcohol abuse/drug use/tobacco use 12 8%cancer 6 4%nursing home 6 4%water quality 5 3%affordable health services 4 3%heart conditions 4 3%specialists 4 3%nursing home 3 2%child abuse/neglect 2 1%distance to medical facilities/health services 2 1%other 2 1%crisis services 1 1%diabetes 1 1%general health 1 1%health education 1 1%high blood pressure 1 1%home health care 1 1%jobs 1 1%mental health 1 1%nutrition 1 1%pharmacy 1 1%teen sex/STDs/teen pregnancy 1 1%

Total Responses 160 100%

NOTE: 37 respondents indicated "don't know", and 3 respondents indicated "none".

31B. What do you believe is the second most important health concern in your communit

Page 64: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 55

Response Frequency Percent

adequate medical doctors/medical services 28 24%emergency services/ambulance services 10 9%elderly care 9 8%child care 6 5%other 6 5%teenage alcohol abuse/drug use/tobacco use 6 5%nursing home 5 4%affordable health services 4 3%diabetes 4 3%hospital services/reopening hospital 4 3%mental health 4 3%specialists 4 3%teen sex/STDs/teen pregnancy 4 3%home health care 3 3%cancer 2 2%dentists 2 2%general health 2 2%physical fitness/fitness center 2 2%accidents in the home 1 1%Alzheimer's disease 1 1%chemical danger in the area 1 1%child abuse/neglect 1 1%community upkeep 1 1%coronary facilities 1 1%counseling services 1 1%funding for volunteer services 1 1%high blood pressure 1 1%nutrition 1 1%pharmacy 1 1%water quality 1 1%

Total Responses 117 100%

NOTE: 72 respondents indicated "don't know", and 11 respondents indicated "none".

31C. What do you believe is the third most important health concern in your community

Page 65: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 56

Health Concern Nos. %'s

adequate medical doctors/medical services 89 19%emergency services/ambulance services 65 14%elderly care 61 13%hospital services/reopening hospital 48 10%teenage alcohol abuse/drug use/tobacco use 28 6%cancer 19 4%child care 19 4%heart conditions 11 2%nursing home 11 2%water quality 11 2%affordable health services 9 2%specialists 9 2%other 8 2%teen sex/STDs/teen pregnancy 8 2%child abuse/neglect 6 1%affordable health services 5 1%diabetes 5 1%home health care 5 1%mental health 5 1%distance to medical facilities/health services 4 1%general health 4 1%nursing home 4 1%physical fitness/fitness center 3 1%community upkeep 2 0%dentists 2 0%drinking and driving 2 0%health education 2 0%high blood pressure 2 0%lack of education 2 0%nutrition 2 0%pharmacy 2 0%24 hour care facility 1 0%accidents in the home 1 0%Alzheimer's disease 1 0%chemical danger in the area 1 0%coronary facilities 1 0%

Combined Totals

Q.31 Summary of Top Health ConcernsLindsay Medical Service Area Phone Survey Results

Page 66: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 57

Health Concern Nos. %'s

counseling services 1 0%crisis services 1 0%funding for volunteer services 1 0%jobs 1 0%prenatal care 1 0%residential care 1 0%

Total Responses 464 100%

NOTE: 123 respondents indicated "don't know", and 14 indicated "none".

Lindsay Memorial Hospital Medical Services Area Phone Survey ResultsQ.31 Summary of Top Health Concerns (continued)

Combined Totals

Page 67: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 58

Frequency Percent18-20 Years 7 3%21-30 Years 26 13%31-40 Years 29 15%41-50 Years 39 20%51-60 Years 35 17%61-70 Years 36 18%71-80 Years 19 10%81 or Over 9 4%Total 200 100%

Q32. What is your age?

What is your age?

81 or Over4%

31-40 Years15%

21-30 Years13%

18-20 Years3%

71-80 Years10%

61-70 Years18%

51-60 Years17% 41-50 Years

20%

Page 68: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 59

Frequency PercentWhite 179 88%Native American 17 9%Black 1 1%Hispanic 1 1%Other 2 1%Total 200 100%

Q33. What is your race?

What is your race?

Hispanic1% Black

1%

Other1%

Native American9%

White88%

Page 69: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 60

Frequency PercentLindsay 104 50%Maysville 41 21%Alex 23 12%Bradley 6 3%Payne 1 1%Other 25 13%Total 200 100%

Q34. What town do you live in or close to?

What town do you live in or close to?

Other13%

Payne1% Bradley

3%Alex12%

Maysville21%

Lindsay50%

Page 70: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 61

Frequency PercentLess than $10,000 29 14%$10,000-$14,999 20 10%$15,000-$19,999 16 8%$20,000-$24,999 11 6%$25,000-$34,999 29 15%$35,000-$50,000 39 19%Over $50,000 35 17%Don't Know/Not Sure 10 5%No Response 11 6%Total 200 100%

Q36. What is your yearly household income?

What is your yearly household income?

Over $50,00017%

$35,000-$50,00019% $25,000-$34,999

15%

$20,000-$24,9996%

$15,000-$19,9998%

$10,000-$14,99910%

Less than $10,00014%

Don't Know/Not Sure5%

No Response6%

Page 71: Lindsay Municipal Hospital Medical Service Area Telephone ...rd.okstate.edu/health/ok/pdf/Garvin Co. Lindsay Surv. AE-0059.pdf · AE-0059 Lindsay Municipal Hospital Medical Service

Lindsay Telephone Survey Results 62

Frequency Percent73052 Lindsay 106 53%73057 Maysville 38 19%73095 Wayne 21 11%73002 Alex 19 10%73011 Bradley 6 3%Other/Don't Know 10 5%Total 200 100%

Q35. What is your zip code?

What is your zip code?

5%

10%

11%

19%

3%

53%

0% 10% 20% 30% 40% 50% 60%

73052 Lindsay

73057 Maysville

73095 Wayne

73002 Alex

73011 Bradley

Other/Don't Know