LIME 4 Case Study the Hindu
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Transcript of LIME 4 Case Study the Hindu
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IIM-B MEDIA THE HINDU
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The Hindu Newspaper:
The Market Scenario:
The Hindu vs. TOI:
The Hindu has been one of the oldest newspapers in India. Started in the year 1878, it commands a reputation as one of the
most trusted newspapers of India. The newspaper, headquartered in Chennai has been the largest read English newspaper
in South India. There are many firsts credited to The Hindu. Apart from imparting quality journalism, the premier
publishingcompany has introducedpath-breaking innovations in the newspaper business.Among themany achievements
and contributions, following demands specialmention: -
1940: Firstto introduce color
1963:Firstto own fleet ofaircraftfor distribution
1969: Firstto adoptfacsimilesystem of page transmission
1980:Firstto use computeraidedphoto composing
1986: First to use satellite for facsimile transmission1994:First toadopt wholly computerized integration oftextand graphicsin pagemake-up and remote imaging
1995:First newspaper togo onInternet
As per Indian Readership Survey (IRS), The Hindu is the third largest read English newspaper in India and the largest read
English Newspaper in South India (comprising Tamil Nadu, Kerala, Karnataka, Andhra Pradesh and Pondicherry). Since its
inception, The Hindu has been known for its quality journalism and unbiased reporting. Articles printed in the pages of The
Hindu are often considered as words written on stone. Precisely because of these, The Hindu is often recommended by
premierMBA coachinginstitutes and iswidely read bydecisionmakers and civil serviceaspirants.
The initial years of 90s when the country witnessed major policy changes regarding liberalization and opening up of the
economy, the landscape of newspaper business too, like many other businesses, started changing significantly.
Advertising revenue, which constitutes a lion's share of the total revenue which a newspaper commands, got a huge boost
with consumerism getting new meaning in Indian society. This triggered major shifts in the way media business was
functioning earlier. The different stake holders of the newspaper business- the readers, the advertisers, media planners, ad
agencies all tried to embrace this change in their own ways. This made the scenario competitive for the players and they
began to lookout for new opportunities for growth, seeking competitive edge. This in turn made newspaper companies to
start new editions and explore new markets. So today, the Mumbai based Times of India also has an edition in Andhra
Pradesh,Hindustan Times, the Delhi based giant has its operations even in the east India. Similarly The Hindu, the leader of
SouthIndiaalsohaseditioninNewDelhi.
With increasing competition, all newspapers are vying for reader's attention. The fight for readership, breaking news
syndrome has led to some fathomable change in news content. The traditional best practices and the gold standard of
journalism have undergone significant change. There is a growing perception among readers that some of the biggest
mediacompanies don't quite adhere to the editorial ethics,whichare consideredpillar of newspaper offerings.
Though TOI is the largest read English daily in India, there are a significant number of readers who express that the
newspapers content is not what they would like to read. There is a sense of antipathy towards Times of India even among
the readers of Times of India. For them Times of India stands for sensationalism, gossip news, Page 3 culture.
The Hindu, on the other hand has always been revered as the trusted newspaper, setting up impeccable standards of
journalism. The readers of The Hindu vouch for the news presented in the newspaper and their love for the newspaper can
be gauged by the strong and positive perception that the brand enjoys in South India. It is this respect for the paper, which
translates into huge readership and provides The Hindu no.1 newspaper status in South India.
Times of India and The Hindu- both iconic brands have complete different brand promises and are competitors asbusinesses.
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Times of India after its launch in 2008 in Chennai, has been trying to woo readers in a city where The Hindu has been
the undisputed No. 1 for more than a century. In its promotion campaign in Oct 2011, TOI in Chennai urged its readersto Wake up to TOI and tried referring The Hindu as a Boring newspaper.
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The TOI campaign, as experts in advertising and media industry commented, was a direct attack on The Hindu. Though The
Hindu didn't react to this, The Hindu did its own brand campaign Stay ahead of times in January - March 2012. The
campaign by The Hindu was a huge success. While Television and outdoor media had their significant impact on the
success of the campaign, itwas the online platform,which saw a lot of buzz around the campaign. The campaign became a
viral phenomenon on the day it was launched. Twitter, facebook and mediums like you tube saw huge number of positive
comments for TheHindu..
Overall, the way campaignwas received bythemediacommunity and interested readers, itreinforced some existingbeliefs
The Hindu is a great brand with a lot of good will
The Hindu is the only newspaper, which escapes the feeling of angst against media in general, prevailing today.
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Timesof India, againreacted tothis& came upwith the following:
Nice reply .. or counter advert but seriously the concept is good but the questions are plain stupid The Hindu
cannot be pitted directly against the TOI the Hindu is far far superior intermsof quality and news content tothe TOI and
this is one paper in India or probably the only one which doesn't come with grammatical errors however the TOI also
covers all the news but more ina tabloid reporting formatwith loadsof grammaticalerrors
Gaurav. C. Ail
JANUARY27, 2012 AT 12:28PM
times of india vs hindu....its like watching masala movie n a movie with substance...former may win at the box office, but
latter stayswithus
Dhivahar Reddy
February 3 at 11:02am
Times of India should change its name to Timepass of India
Harish
February 3, 2012 7:58 PM
Nice Analysis Between two papers but why this Kolaveri towards The Times of India da ??? too much hot
VIMAL RAJ KANNAN
February 3, 2012 9:01 PM
its not against TOI.... but my point is that when it comes to content the hindu beats TOI in all possible ways... TOI
focuses too much on entertainment... the mixture is not right...
Karthick SFebruary 4, 2012 6:49 PM
Readers' reactions on various social networking sites and blogs
on this war of words:
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thanks for the compliments and yes, i accept that we should make the choice... people who want just entertainment can
stickwith TOI... peoplelikemewho buy newspaper toknowaboutthe current happenings should gowith the hindu...
Karthick S
February 4, 2012 6:51 PM
Look...it is not that TOI does not print news. It does print news...but the way it prints the Page 3 stuff...it is not page
3 actually...it is allover the paper...Read an article in TOI and the same would be repeated twice or may be even thrice
by the time you finish of the city edition, the monday times or whatever and the main paper. No virtue of journalism
at all in TOI...it is only 'surviving' on sensationalism.
freakineo
3 months ago.
While the campaign of The Hindu was a great success, eliciting huge positive support for the product and the brand, it can
make the management atThe Hinduthink the following: -
Has The Hindu brandactualized its true potential?
Has The Hindumissed the bus byletting itself being seen asa SouthIndian paper?
Can this immense brand appeal, which extends to geographies where The Hindu doesn't even circulate, be strengthened
further?
Considering that newspaper largely operates in the domain of information and knowledge, has The Hindu leveraged its
brandappeal to themaximum?
In times when newspaper as a medium is expected to face challenge from other mediums like internet, what responsibility
The Hinduneedsto shoulderas a power brandin the news and information category?Many readers and media experts have opined that The Hindu should launch in cities beyond south India. In Newspaper
business - a capital-intensive business, opening up new editions look to be obvious development strategy, but may not be
the best solution for the newspaper company. Since advertiser interest in the newspaper is the most crucial success
ingredient for the newspapers editions, the newspaper has to significantly invest in building readership and in turn creating
advertisers' interest.
Translating the immense brand value of The Hindu into business gains is the topmost priority for the management at The
Hindu. The management at The Hindu also firmly believes in the core values of trust and credibility and in no way would
compromise with them to seek business gains. Editorial standards, commitment towards social equality and knowledge are
all part of he strong brand promise that The Hindu stands for.The Hindumanagement would be interested in understandingways toformulate its marketing strategyto buildon the businessand also strengthen the brandappeal.
Through the "Stay ahead of the Times" campaign, The Hindu showed that it had conviction in its core brand values. The
campaign got current and potential readers to sit up and take notice, and now there is a need to reinforce The Hindu's
strengths and take the brand tothe next level. Going forward, ideasand businessinitiatives need tobe explored toencourage
first-time buyers to turn to The Hindu, while simultaneously reassuring existing readers that they have made the right
decision.
More likeability for the brand among readers and advertisers .More Readership and brand loyalty which will, in turn,
help in retaining the advertiser's interest in the newspaper
The big questions?:
Way Forward- The Business Opportunity/ Marketing Challenge:
What Will Success Look Like?:
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Specific Deliverable:
Business Constraints and Challenges:
Ideas and Strategies to achieve the business and brand marketing objectives.
Being a highly capital intensive business, launching new editions is not easy, even though it may look obvious to
increase market footprint.
High Media Costs: Campaign Ideas involving huge expenses may not be the best of ideas, considering the current
market situation.