LIFT 2016: From Crisis to Convos - Listening to Your Fans by Brian Simpson and Matthew Knell

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#LIFTSocial From Crisis to Convos: Listening to Your Fans Brian Simpson (@simpson244), IndyCar Matthew Knell (@matthewknell), About.com

Transcript of LIFT 2016: From Crisis to Convos - Listening to Your Fans by Brian Simpson and Matthew Knell

Page 1: LIFT 2016: From Crisis to Convos - Listening to Your Fans by Brian Simpson and Matthew Knell

#LIFTSocial

From Crisis to Convos: Listening to Your Fans

Brian Simpson (@simpson244), IndyCarMatthew Knell (@matthewknell), About.com

Page 2: LIFT 2016: From Crisis to Convos - Listening to Your Fans by Brian Simpson and Matthew Knell

Speaker:

@Your Twitter Handle | #LIFTSocial

IndyCar photo

Page 3: LIFT 2016: From Crisis to Convos - Listening to Your Fans by Brian Simpson and Matthew Knell

Speaker:

@Your Twitter Handle | #LIFTSocial

Passionate Brian fan photo

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Speaker:

@Your Twitter Handle | #LIFTSocial

MentionsIndyCar social gets

383,000 Mentions from fans during the Indy 500!

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Speaker:

@Your Twitter Handle | #LIFTSocial

#Indy500 Race Day

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Tweets

StreamTweetsOverTime

Retweets @Replies Mentions

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Speaker:

@Your Twitter Handle | #LIFTSocial

Page 7: LIFT 2016: From Crisis to Convos - Listening to Your Fans by Brian Simpson and Matthew Knell

@Your Twitter Handle | #LIFTSocial

Page 8: LIFT 2016: From Crisis to Convos - Listening to Your Fans by Brian Simpson and Matthew Knell

@Your Twitter Handle | #LIFTSocial

Page 9: LIFT 2016: From Crisis to Convos - Listening to Your Fans by Brian Simpson and Matthew Knell

Speaker:

@Your Twitter Handle | #LIFTSocial

3 Top Tips

• Identify your “ecosystem”• Build an arsenal of content.• Be authentic.

Page 10: LIFT 2016: From Crisis to Convos - Listening to Your Fans by Brian Simpson and Matthew Knell

Speaker:

@Your Twitter Handle | #LIFTSocial

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Speaker:

@Your Twitter Handle | #LIFTSocial

FOLLOW INDYCAR

/INDYCAR

@INDYCAR

@INDYCAR

INDYCAR

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QUESTIONS

#LIFTSocial

MOREINFO:http://mknell.co/socialindycar

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Thank You

#LIFTSocial