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Project Driven Organization FrameworkBusiness project success means connecting the dots between strategy, mission success, programmatic, and technical performance management using units of measure meaningful to the decision makers, to deliver Needed Value for planned budget on planned date.

Copyright, 2014, Niwot Ridge Consulting, L.L.C Performance-Based Management® is a Registered Trademark of Niwot Ridge Consulting L.L.C.

+Strategic Portfolio Management and Project Processes for Success†

!† Strategic Portfolio Management, Glen B. Alleman and Steve Garfein, http://www.slideshare.net/galleman/strategic-portfolio-management

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+Project Driven Organizations Have Many Moving Parts – All Needed

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+Connecting These Moving Parts Starts With Their Business Function

n Balanced Scorecard

n Strategyn Objectivesn Stakeholders

n Locationsn Hardwaren Serversn Desktopsn Networks

Executive Enterprise

n Databasesn Applications

Applications

n Business Orgn Activitiesn Teamsn Responsibilitiesn Rolesn Skillsn Techniquesn Datan Networksn Standardsn Toolsn Securityn Modelsn Deliverablesn Milestonesn Earned Valuen Budgetn Risksn Scopen Requirements

All

n Governancen Methodsn Processesn Portfoliosn Resourcesn Projectsn Costs

PMO

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Project Definition

User Capabilities

System Requirements

Analysis and Design

Build, Prototype, Test, Pilot

Production

Sustainment

Planning and Organizing

Development

Delivery and Support

SustainmentManaging These

Moving Parts

Involves Many

Activities.

Each activity

interacting with each

other.

Performing their

functions and

producing outcomes in the proper

order.

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+Project Definition

Planning and Organizing

n Why is this project being initiated?n Are those reasons defined in enough detail to

recognize they can be addressed by the project’s deliverables?

n What problem are we trying to solve?n Service gapn Technical gapn Performance gapn New product or service demand

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+User Capabilities

Planning and Organizing

n What capabilities do the users need to possess to accomplish their mission or fulfill the business case?

n What are the Measures of Effectiveness of these capabilities to meet those goals?

n What are the units of measure of this effectiveness?

n How is this measure connected with project success?

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+System Requirements

Planning and Organizing

n Eliciting requirements means bi-directional traceability between Capabilities and Requirements

n Establish Measures of Performance, Technical Performance Measures, Key Performance Parameters for the Capabilities, traceable to requirements

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+User Capabilities

Development

n Trace the business proposition to revenue or other financial performance measuresn Cost estimate to achieve this financial performancen Statistical confidence in both value stream and cost

models

n Develop a Capabilities road map before moving on to Requirementsn Value Stream map of Capabilities

n Cost versus Value plan to prioritize Capabilitiesn Value traceable to strategy for Break Even target

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+System Requirements

Development

n Formal Requirements Elicitation n Bi-directional traceability to Capabilities n Requirements Breakdown Structure

n Interdependencies define implementation sequences

n Measures of Performance (MOP), Technical Performance Measures (TPM), Key Performance Parameters (KPP) definedn Product outcomes assessed against each of

these for progress measures

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+Analysis and Design

Development

n Trade Studiesn System architecturen Data and Application architecturen Security model n Platform and Performance assessment

n Develop systems architecture model before starting development

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+Build, Prototype, Test, Pilot

Development

n Incremental development processes based on architecture(s)

n Verification and validation of core components

n Target reliability and defect assessment

n Prototype verification and validationn Capabilities coveragen Fit for Purpose / Fit for Use

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+Analysis and Design

Delivery and Support

n Verification and validation delivered capabilities will fulfill mission or business casen Fit for purpose assessmentn Fit for use assessment

n Deployment plans defined to match Value Stream Mapn Measures of Effectiveness and Performance at

each step in the VSM

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+Build, Prototype, Test, and Pilot

Delivery and Support

n Early adopter support

n Feedback from use

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+Production

Delivery and Support

n Go Live business processes validation

n Customer support in place day one

n Monitoring of Critical Success Factorsn Stabilityn Performancen Functionality

n Rollback Strategyn Data restorationn Process restoration

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+Sustainment

Delivery and Support

n Help deskn Trained on current release

n Incident capture process traceable to code changes

n Performance monitoringn SLA

n Securityn Incident support

n Disaster Recoveryn Incident support

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+User Capabilities

Sustainment

n Continuous improvement of products and servicesn User groupsn Independent assessments

n Steering committee of usersn Validation of Value Stream assumptions for

Capabilitiesn Updates to strategy in Capabilities Based

Planning process

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+Systems Requirements

Sustainment

n Assessment of Fit for Usen The ability to meet an agreed level of warranty. n Requires suitable design, implementation, control

and maintenance.

n Assessment of Fit for Purposen The ability to meet an agreed level of performance

or utility. n Capable of meeting its objectives or service levels. n A suitable design, implementation, control and

maintenance.

n Utility + Warranty = Delivered Value

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+Analysis and Design

Sustainment

n Assessment of architecture sustainability

n Assessment of data model forn Securityn Maintainabilityn Error recovery and restartn Referential integrity

n Assessment of process mode forn Scalabilityn Performance stability

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+Build, Prototype, Test, Pilot

Sustainment

n Release management for each promotion path from Development to Pilot

n Configuration management for all components for each promotion path from Development to Pilot

n These controls needed to assure Pilot to Production based on know baseline with full traceability to all changes along the way.

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+Production

Sustainment

n Release to production

n Disaster recoveryn Rollback and recoveryn DR site startupn Alternative system startup

n Performance Sustainmentn Scalabilityn Demand

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