Lifebuoy Effectiveness in Rural Areas

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    Lifebuoy Effectiveness in

    Rural Areas

    Submitted By

    Sachin Kumar Mishra

    Piyushkant Mishra

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    HULs Introduction

    HUL is India's largest fast moving consumer goods company holding 54.3% share

    of the overall soap market.

    Hindustan Unilever Limited (HUL) is a subsidiary of Unilever.

    Company touching the lives of two out of three Indians with over 20 distinct

    categories in home & personal care product and foods & beverages.

    They are manufactured over 40 factories across India.

    Distribution network comprising about 4,000 redistribution stockiest, more than

    2,000 suppliers and associates, covering 6.3 million retail outlets reaching the entire

    urban population and about 250 million rural customers.

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    Industry Profile

    The Toilet soaps market is estimated at 5,30,000 tpa including small imports.

    Bathing and toilet soaps accounting for around 30% of the soap market.

    Soap Industry divided into three segments namely premium, popular and economy.

    Premium soaps are estimated to have a market volume of about 80,000 tones which

    around share of 14 to 15%

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    HULs Division

    Home and Personal Care

    Personal Wash: Lux, Lifebuoy, Liril, Hamam, Breeze, Dove ,Pears, Rexona

    Laundry: Surf excel, Rin, Wheel

    Skin care: Fair and Lovely, Ponds, Vaseline, Aviance

    Oral care: Pepsodent, Close up

    Deodorants: Axe, Rexona

    Colour cosmetics: Lakme

    Ayurvedic personal and health care: Ayush

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    Foods & Beverages.

    Tea: Brooke Bond, Lipton

    Coffee: Bru

    Foods: Kissan, Annapurna, Knorr

    Ice cream: Kwality walls

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    Research Framework

    Objectives-

    To find out Lifebuoy Effectiveness in RuralAreas.

    Sample Size-32

    Area Covered-

    Tenant of Gurgaon Project Duration-

    30 Days

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    Market Research

    Report

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    Gender Participation

    24

    2.50

    5

    10

    15

    20

    25

    30

    Male Female

    Number

    Number

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    Age Group

    10

    16

    61.2

    Age

    20-30

    30-40

    40-50

    50+

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    Soap Preferences

    3

    14

    1

    9

    2 3

    0

    2

    4

    6

    8

    10

    12

    14

    16

    Dettol lifeboy Pears Lux Rexona Nirma

    Numbers

    Numbers

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    Choice Change

    27

    5

    0

    5

    10

    15

    20

    25

    30

    Numbers

    One type only

    Change Regularly

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    Frequency of Use

    21

    12

    0

    8

    0

    5

    10

    15

    20

    25

    Daily Twice in a

    week

    Weekly Monthly Can't Say

    Numbers

    Numbers

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    Likings Towards Lifebuoy

    0

    2

    4

    6

    8

    10

    12

    14

    16

    18

    Very Strong Strong Can't say Dislike Strongly

    Dislike

    Numbers

    Numbers

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    Attribute Preferences

    1

    5 42

    0

    20

    0

    5

    10

    15

    20

    25

    Scent Price Availability Softness Durability All

    Numbers

    Numbers

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    Awareness Sources

    20

    9

    1 2

    0

    5

    10

    15

    20

    25

    TV ads word of mouth Awareness

    Campaign

    All

    Numbers

    Numbers

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    Suggestions From Retailers

    26

    6

    0

    5

    10

    15

    20

    25

    30

    Yes No

    Numbers

    Numbers

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    Availability In Rural Areas

    24

    1

    7

    0

    5

    10

    15

    20

    25

    30

    Yes Can't Say No

    Numbers

    Numbers

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    Rating For Lifebuoy

    01

    7

    20

    4

    0

    5

    10

    15

    20

    25

    Very poor Poor Average Good Very Good

    Numbers

    Numbers

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    Satisfaction Level For Lifebuoy

    2

    6

    11

    9

    5

    0

    2

    4

    6

    8

    10

    12

    Very

    dissatisfied

    Somewhat

    dissatisfied

    Can't Say Satisfied Very satisfied

    Series 1

    Series 1

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    Recommend To others for use

    7

    14

    3

    8

    00

    2

    4

    6

    8

    10

    12

    14

    16

    Definitely yes Probably Yes May be Yes

    Or Not

    Probably Not Definitly Not

    Numbers

    Numbers

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    Improvement Needed In Lifebuoy

    Quality

    1312

    7

    0

    2

    4

    6

    8

    10

    12

    14

    Yes Can't Say No

    Numbers

    Numbers

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    What Improvement Needed?

    9

    6

    4

    3

    10

    0

    2

    4

    6

    8

    10

    12

    Quality Quantity Price Availabilty Can't Say

    Numbers

    Numbers

    C i i h C i &

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    Comparison with Competitors &

    Rating Scale(1st- Excellent to 5th- Very Poor)

    Brand

    Name/Position

    1st 2nd 3rd 4th 5th

    Lifebuoy 10 4 4 6 8

    Nirma 6 10 8 4 4

    Dettol 3 3 5 14 7

    Santoor 5 6 9 4 8

    Fiama-de-wills 7 8 6 4 5

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    Findings

    Very Good product for Rural area. Good Product attributes.

    Rural women are not frank to share their thoughts.

    Price & Quality is most influential factors for likings.

    Shift towards the new brand is very late in the rural

    population.

    Improvement is required in the existing products.

    Quality & Quantity must be improved.

    Overall lifebuoy is very effective in the rural area.

    Population is very happy with the prices of the

    product.

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    Suggestions

    Improvement in the quality & quantity should

    be present.

    Rural people must be educated about the

    products so that they can understand the

    feature of the product.

    Nirma still remains a close competitor in the

    segment.

    Distribution system somewhere lacks.

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    Thank You!!!!