Library Review – Heath Park and All Wales Review (Phase 2)

Prof. Simon Smail, CBEEmeritus Professor, Chair of

Review Committee

Phase I Review – Key Themes

Evolving Hybrid ModelAccess rather than ownershipCollaboration and CooperationInformation CommonsArt of the PossibleAddressing Inefficiencies and cost ineffectivenessResponding to themes in survey of users

Phase 2 - RemitConsideration of the functions and scope of the University’s healthcare library service Maximising access to electronic resources for both University and NHS members.How should Cardiff University be involved with the NHS and other partners in delivering Wales-wide health information on an outreach basis.Review of the Library estate at UHW and the hospital sites at Whitchurch, Velindre, Landough and Caerleon.Review of funding and staffing issues.Review of international developments in health information.Surveys (qualitative and quantitative)

Focus of the Review

UHW, Velindre, Llandough, Caerleon

UHW

Local Postgraduate Libraries

Ysbyty Gwynedd

Libraries

Glan Clwyd

Work Streams

Evaluate current position: strengths and weaknesses.Undertake interviews with key stakeholders, Design and run web-based questionnaire Carry out visits to key opinion leaders within Wales.Clarify funding issues for library services across Wales (University/NHS funding).Assess estate issues at the Heath Park and other hospital sites within Cardiff and Vale and Velindre.Carry out a literature review of health information provision outside Wales (including England and Scotland, and particularly Australia).Assessment of issues arising from the technology interface between the University, NHS and Health Solutions Wales.

Evaluate current position: strengths and weaknesses.

PEST analysis Political – external changes, structural

changes, Devolution, problematic links with England

Economic – Costs, complications of funding

Sociological – User behaviour, Space, Staffing and staff roles

Technological – moving with the ‘Net Generation’.

SWOT

Strengths WeaknessesOpportunitiesThreats

Interviews

Stakeholders – Heads of Schools, Librarians, Students, Trust Staff. Issues – Access, Computing problems,

e-journal problems, configuration problems

Opinion Leaders External Advisor (Dr Judith Palmer), Sir

Muir Gray, CMO, Jackie Barker, etc. Strong theme of rapid evolution of

library services, needs organisational and institutional support

Questionnaire

400 responses from users54% of respondents classed themselves as UG students at the University. 20% were teaching / research staff at the University. About 20% of the respondents were NHS staff (with/without University contracts). The vast majority were from Cardiff & Vale, Velindre and Gwent Healthcare. Nearly 50%of respondents access CU electronic resources from home as their preferred method. (Q4)

Literature Review

Review undertaken – bibliography created (Bernadette Coles) CILIP review “Future-proofing the

profession” OCLC (Online Computer Library

Centre) Environmental Scan – “Pattern Recognition”

Funding and Estate issues

Complex Funding model – but not great room for changeEstate Issues at UHW – possible merger of Duthie and NHCS libraries: Dental provision should remain in Dental SchoolRelocation of Whitchurch library to Llandough, as clinical services in psychiatry are reconfigured

E-Resources

? Rationalise procurement of e-journals and e-books for NHS/HEI staff Aim: to simplify licensing arrangements for

groups of staff and students, diminish inequalities

Make better use of public funded resources

Discussions with Value Wales

IT and Computing Access

Resolve the ‘two network’ problem? Wales-wide problem – needs Wales-

wide approach

Improve Wi-Fi access

Joint working party set up by Cardiff Partnership Board

Key issuesConfiguration Electronic services predominate Link libraries more effectively with learning

resources, continue to provide social space New roles for Librarians, especially

educational focus Better links with e-learning policy and

practice Improve links with AWHILES libraries

Best use of Financial resources E-journal procurement

Improve Computer accessEstate issues need new approaches, with NHS Trusts – particularly Cardiff and Vale