Library Anxiety: Beyond Information: Discussion: Literacy...
Transcript of Library Anxiety: Beyond Information: Discussion: Literacy...
Beyond Information:
Literacy about People and Space
Library Anxiety:
“Feelings of being lost stem from four
causes 1) the size of the library, 2) a
lack of knowledge about where things
were located, 3) how to begin, and 4)
what to do.” (Mellon, 1986, p. 162)
Inspiration:
Library Tours
“Libraries are made up of three kinds of
resources: information, infrastructure,
and individuals. “ (J. Freer)
Online Videos:
Illustrations:
Introducing FOH:
Faculty Office Hours
(Arizona State
University)
White Chocolate
Raspberry Lava Cakes
(Tasty)
CoreLife:
“How To Use This Place…”
Current Projects:
Discussion:
Focus by librarians on how to locate,
evaluate, and synthesize resources ne-
glects teaching users how to navigate
and effectively use library spaces and
interact with “people” services such as
the reference librarians
Uncertainty in how to use a space or
service or how to initiate and participate
in a conversation with library staff can
cause users to avoid services or places
Methods and media forms used by oth-
er markets and disciplines can be lever-
aged to create dynamic and interesting
content to help students engage with
people and space
Assets need to be available at point of
service so that users can interact with
content at point of need
Going Forward:
Marketing initiative to promote created
assets and encourage further explora-
tion of library spaces and services
Man-on-the-street-style video series to
show ways in which students leverage
the resources in a particular space
Exploring physical retail navigation and
usability trends and innovations
Video Audio Image
Academic
Integrity
Podcast
Sample
Reference
Interview
Jennifer Freer (Business Librarian) & Lara Nicosia (Liberal Arts Librarian)
Rochester Institute of Technology, 2017