Libraries Australia Document Delivery

David Ong

Manager, Libraries Australia Database Services.

Outline

What is Libraries Australia Document Delivery?

New functionality

What is Libraries Australia Document Delivery?

Technology Request management system Web based OCLC Pica’s Virtual Document eXchange

(VDX) Searches the Australian National

Bibliographic Database (and others)

What is Libraries Australia Document Delivery?

Membership 675 members in Australia 300+ Te Puna locations Commercial document suppliers (CISTI,

Infotrieve)

What is Libraries Australia Document Delivery?

Support LA Helpdesk LADD Team Training database Training Agents User Groups LADD-l

What is Libraries Australia Document Delivery?

Enhanced Requesting Search and Request from Libraries Australia

Search (‘Get This’) End User focus Used by 202 Libraries Libraries with own ISO ILL Systems

What is Libraries Australia Document Delivery?

Benefits Large potential supplier list, based on NBD Local, commercial and overseas options for supply centralised Billing Request tracking Reporting Reciprocal (eg 0 cost) charges Supports electronic delivery of items Supports efficient workflows

What is Libraries Australia Document Delivery?

Benefits (continued) Search and request an item from a single interface Access to library details Request Management Free!

Libraries Australia Document Delivery – New Functionality Own Services Work Queues Document Store User Alerting

Libraries Australia Document Delivery – Own Services

Allows ILL staff to define levels of service to requesting libraries

Self management

Libraries Australia Document Delivery – Work Queues Site specific Quick display of requests in a particular

status

Libraries Australia Document Delivery – Document Store

Additional Functionality Allows electronic documents to be

attached to requests More useful for sites which do not have

Ariel

User Alerting

Email is sent to nominated address based on the Status of a Request

Pilot phase

From: iso274@ladd-test.nla.gov.au [mailto:iso274@ladd-test.nla.gov.au]Sent: Friday, 24 November 2006 11:04 AMTo: Amanda CheungSubject: New ILL Request from NLA:AKIN

Dear Kinetica Administration

This is an ILL Request Alert

A new request from NLA:AKIN - Libraries Australiahas been submitted to your location:

ILL NO: 2197032

TITLE: Request with notesSERVICE LEVEL: C - CoreSERVICE TYPE: Copy non returnable LoanNOTES:

Please login to your Libraries Australia Document Delivery account at http://docdel.librariesaustralia.nla.gov.au to action the Request.

This is an automated email alert. Do NOT reply to this message.

If you have any queries contact Libraries Australia:Ask online: http://librariesaustralia.nla.gov.au/enquiry.htmlBy telephone: 1800 026 155

Questions?

David Ong

02 6262 1522

dong@nla.gov.au