Leveraging the Learning Management System for

Student SuccessNed Donnelly

University of Cincinnati

Types of support• Generalized

– Broadly scattered to every student whether requested or not (Blackboard)

• Targeted– Specified students -

instructor, advisor, tutor (Starfish Connect & Early Alert)

Blackboard Organizations

• A daily process enrolls students in three organizations according to:1. Student’s primary UC

college2. Student’s primary

academic program3. Student’s advisor(s)

Primary College

Student’s Academic Program

Associated Advisor

Advisor Organizations

• Used for Generalized Support– Announcements– Email– Posted handouts– Calendar of Events– Sub groups

Student View

Self-Service Online Appointment Scheduling

Early Alert Pilot Autumn 2011

• 2,621 flags in 311 sections using the LMS (Bb)

• Flagged students went to 28% more “academic help” appointments

• The DFW rate dropped 6% to 25.6%

Flagged students were more likely to make appointments

FLAGGED NOT FLAGGED,In same course sections

as flagged students

NOT FLAGGED,All Other

0.00

0.25

0.500.419

0.362

0.183

Average number of appointments per student

University of Cincinnati, Autumn 2011 term

Average number of appointments per student

FLAGGED NOT FLAGGED,In same course sections

as flagged students

0.00

0.25

0.50

0.065 0.058

0.128 0.128

0.2260.176

Academic HelpGeneral AdvisingOther

0.4190.362

University of Cincinnati, Autumn 2011 term

Percentage of students receiving a D, F, or Win course sections flagged

Autumn 2011(EA pilot)

Autumn 2010

Autumn 2009

20% 22% 24% 26% 28% 30%

25.6%

26.8%

27.9%

Autumn 2011

% DFW

Awesome!

I was able to make an appointment at 3:30 AM.

I like it much

more than

having to call

Convenient!

I didn’t have to call

I often put off scheduling advisor appointments; but with starfish I found it easy

more convenient

I can use it at any time of the day

I did not have

to call the office.

It made it easy

fast and easy.

I know what

time is available to

set an appointment.

• you can see appointments and know right away if a time slot is taken or not.• I liked how I could specify what it is that I needed to see her about so that when I got to the meeting, she had a lot of the information ready to go which made the meeting go much more quickly and smoothly.

optimize my appointment time

I could visually see advisor’s schedule

Overall I enjoy using it.

UC’s Documentation: http://www.uc.edu/advising