Leveraging Technology for Government Service Delivery

Business, rewritten by software™

Leveraging Technology for Government Service Delivery

Prashant Chaudhary

Sr. Director - Government

2 © 2014 CA. ALL RIGHTS RESERVED.

Government and PSU are using digital Transformation to improve productivity and citizen service

2


Trends, Opportunities and Challenges

Infrastructure• Infrastructur

e Performance Management

• Service Level Monitoring

Service Delivery• Application

Performance & End User Experience

• Social Media

Data Security• Prevention

of Insider / Outside Threats

• Strong authentication measures

• Risk Analysis

Manageability• Effective

Project Management

• Infra Consolidation

• Capex to Opex

• Automation & Cloud based service delivery

• Contract / Vendor Management

Going Forward• Mobile

Based Service Delivery

• Faster service development

• API Management

• Rapid Replication

• Service Virtualization

Residential Industrial Commercial

Buildings

Water ParkingStreet

Lighting WasteEnvironm

ent PeopleStreet

FurnitureSafety&Security Traffic

Street

Internet Edge WAN Agg

Wireless WAN

InternetCloud Services

Vehicles

Vehicles

Public/Private WAN

Wired/Wireless Access

Wired/Wireless Aggregation

Ruggedized Device

Compute/Storage

Security

Internet Edge WAN Aggregation

Mobility/Location Management

Wireless/Wired Network Management

Video ManagementData Center Resources

Safety&Security

Data/Event Virtualization/Aggregation

Traffic ManagementEnvironment

WasteManagement

LightingManagement

ParkingManagement

WaterManagement

TransportManagement

Monitoring Command Control Centers

City Services

Citizen Services

Apps Portal

Security

Analytics


Technology Landscape

6

IT Hardware& Assets Mainframe Distributed

HighDensity

Operating Systems & IT

Environments CloudPhysical Virtual

Time

Environment 81+°F77°F68°F

Power 20 Wper sq. ft.

80 W per sq. ft.

150+ W per sq. ft.

Applications & Business

ServicesData Processing

Business Users

Everyone & Everything

Facility & Data Center Space

DC, Colo & Modular

Computer Room

Data Centers


New Era IT Ecosystem

Monitoring Flexibility

Capacity Management

Capacity

Systems Management

System

Traffic Analysis Performance Fault

Network

Citizen Experience

App Perf Monitoring

Mobile Monitoring

Applications

Datacenter Infrastructure Management

Data Center


Digital Transformation requires Identity-Centric Security

ID

On Premise Apps

Cloud Services

Connected Devices

CustomersCitizens

Partners

Employees

http://www.terinea.co.uk/blogs/terineatechtips/wp-content/uploads/2007/07/image45.png





Evaluate, Authenticate, Authorize, Access

Valid ID

Do you have the right credential? Is your behavior and

history as expected?

Who are you? Is this your normal device and geo-

location?

Web Portal

Mobile App

VPN Kiosk

Advanced Authentication Authorization

Access Granted

Are you allowed to access this

resource?

Is your risk level acceptable

to access this resource?

Authenticated


Privileged AccessThe Emerging Front Line

Hacker Malware/APT

On Premise

Employees/Partners Systems Admins Network Admins DB Admins Application Admins

PartnersSystems/NW/DB/Application Admins

EmployeesSystems/NW/DB/

Application Admins

Public Cloud

Apps

Apps

VMwareAdministrator

AWS Administrator

Microsoft Office 365 Administrator

INTERNET

ORGANIZATIONS TYPICALLY HAVE 3-4X MORE PRIVILEGED ACCOUNTS AND CREDENTIALS THAN EMPLOYEES!


Privileged Access Management Helps You Address Five Primary Challenges

PRIVILEGED ACCESS MGMT.

EnableCompliance

StopTargeted

Attacks

Enable Operational Efficiency

Secure the Hybrid Enterprise

MitigateInsider Threats


Delivering New Services Over Internet Used to be All About the Browser

WEB CONTENT EXPOSED THROUGH PERIMETER DMZ

DATA


Focus on APIsEnable Anything, Everywhere Application Access

OUTSIDE PARTNERS / DIVISIONS

EXTERNAL DEVELOPERS

MOBILE APPS CLOUD SERVICES INTERNET OF THINGS

API Server Data


Provide end-to-end security from the client to the backend API

Control access to APIs based on user, app and device

Protect exposed APIs from external threats such as SQL injections and x-site scripting attacks

Use security standards such as OAuth to provide SSO

Apply appropriate risk based controls based on context of the situation

Protect sensitive assets from compromise reducing impact to brand and regulatory compliance

What you need to do Value to your business

Fine-grained API Access Control

Threat Protection

Enterprise SSO

API


DEVOPS SECURITYMANAGEMENT

The disciplines that enable the Digital Transformation

Accelerate Innovation Enable GrowthRun IT like a Business

CA Technologies At-a-Glance

• US$ 4.0 + billion revenue • Leading Enterprise software company• 35+ years in Enterprise IT management• Founded in 1976• Leaders in IT Solutions, • 15,000+ employees worldwide• ITC @ Hyderabad• Serving business in 40+ countries with

150+ offices• 98% of Fortune 500 Companies & 95% of

Fortune 1000 companies are our Happy CA Customers

Sr. Director - [email protected]

@cainc

slideshare.net/CAinc

linkedin.com/company/ca-technologies

ca.com

Prashant Chaudhary

Leveraging Technology for Government Service Delivery

Technology

Transcript of Leveraging Technology for Government Service Delivery