Leverage your network to improve asset management

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Leverage your network to improve asset management Department of Energy Information Management Conference Jeromy Markwort Pacific Northwest National Laboratory March 2-6 2009 1 PNNL-SA-64944

description

Leverage your networks to improve asset management using location based services. Also build applications that lower costs and provide context for business decisions.

Transcript of Leverage your network to improve asset management

Page 1: Leverage your network to improve asset management

Leverage your network to improve asset management

Department of EnergyInformation Management Conference

Jeromy MarkwortPacific Northwest National Laboratory

March 2-6 2009

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PNNL-SA-64944

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Agenda

What is “location services” all about?Using location services for asset management

The problem

The solution: Paradigm shift

The pilot

Benefits: Business case

Technical informationThe network

The future

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What is location services all about?

Determining location of objects by disparate meansLeveraging location information for new applications or to make current applications more useful or easy to useExamples…

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People Tracking

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Google Latitude

Do you know where your CIO is?

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Flight Tracking:

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One of my flights to the conference

Flight 349 SLC to ALT

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PNNL applications leveraging location services

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Able to drill down to a room for related information.

PNNL applications leveraging location services

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Map Information Tool (MIT2)

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PNNL applications leveraging location services

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Wireless client and Wi-Fi tag location

Rogue access point location

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Client Location History

Client location history video removed

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Agenda

What is “location services” all about?Using location services for asset management

The problem

The solution: Paradigm shift

The pilot

Benefits: Business case

Technical informationThe future

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Asset Management: The Problem

First-class asset management is essential for good stewardship of DOE resources

Wall-to-Wall inventory at PNNL has been conservatively estimated at $115k/year* (direct costs)

Indirect costs are unknown

Staff efforts redirected from projects

One data point

The longer between inventories, the harder assets may be to find and more likely to be lost

* Based on inventory of all tagged property

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The solution: Paradigm Shift

Network interfaces as key means of identificationLeverage inherent capabilityLike bar codes, only betterNetworks are proliferating while device interfaces are decreasing in cost and size and becoming ubiquitousLocation based on: Ethernet, Wi-Fi, 3G, and GPS

OtherOtherWirelessWirelessWiredWired

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Three-Phase Pilot

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Non-Networked Property (Phase 3)Non-Networked Property (Phase 3)Wired (Phase 2)Wired (Phase 2)

0 15,000 30,000

Wireless (Phase 1)Wireless (Phase 1)

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Pilot Phase 1: Wireless Devices (Complete)

Result:~50% of population seen (2,723 of 5,615 items)

Reasons:Only 75% of population registered for use on our networks

63% of registered wireless assets seen

Cultural: staff used to manual inventory method

Lesson:Must have a good tie between MAC address and property number

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Pilot Phase 2: Wired Devices (in progress)

75% of items last seen within 24 hrsWired devices talk on networks very frequently

Should be relatively easy to track

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Benefits

~30,000 tagged property itemsPrevious method: $115k/year for one data pointCurrent: 2,700 wireless items successfully tracked using networks

Continuous data

Current: up to 30,000 items could be tracked using existing network architecture

Continuous data

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Non-Networked Property (Phase 3)Non-Networked Property (Phase 3)Wired (Phase 2)Wired (Phase 2)

0 15,000 30,000

Wireless (Phase 1)Wireless (Phase 1)

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Benefits (continued)

Reduce overhead and direct costsContinuous location informationEncourage multi-use/shared equipmentBetter understand equipment usageLeverage inherent capability for many items; other items can be easily adaptedLeverage network investments for increased ROI

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Benefits: Stove Pipe vs. Unified Architecture

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Stove Pipe Architecture Unified Architecture

Unified Network

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Agenda

What is “location services” all about?Using location services for managing assetsTechnical information – the smoke and mirrorsFuture applications

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WirelessWirelessWiredWired

The Network: Trackable Devices

Two basic categoriesLeverage inherent functionality to improve efficiency, reduce costs, increase accuracy and timeliness of location data: Paradigm shift.

OtherOther802.11 Devices and tags802.11 Devices and tags Passive RFID TagsPassive RFID Tags

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OtherOther

WirelessWirelessWiredWired

The Network: Location Architecture

Simple Network Management Protocol

AP

Application 1Application 1Application 2Application 2

Application 3Application 3

Switch

GPS, Cell, BlackBerry,

etc.

GPS, Cell, BlackBerry,

etc.

MSEMobility Services

Engine

Location db

Location db

Search Harvester

802.11 Devices802.11 Devices Passive RFID TagsPassive RFID Tags

WCS Wireless Control System

Wireless LAN ControllerWLC

and tagsand tags

Manual Process

Manual Process BlackBerry Server

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Wireless Location

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WirelessWireless

SwitchSwitch APAP

MSEMSEMobility Services Engine WCSWCS Wireless Control System

Wireless LAN Controller

WLCWLC

APAP

APAP

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Agenda

What is “location services” all about?Using location services for managing assetsTechnical informationFuture applications

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The future: Developing areas of Location

Basic Location (x/y, civic, geo)

Asset Management

Real Time Location Services (basic location + timeliness)– Tracking high valued items or processes

• Presence (basic location + context)– available/unavailable– Staffing, best form of contact (call (ring vs. vibrate), IM, email, page, etc)

• Telemetry and sensors (basic location + environment)– Temp, pressure, shock, etc

• Authentication (basic location + role)– What something or someone can do based on its location

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Questions?

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Contact Information

[email protected]/375-4303

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Begin Reference Slides

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Location Methods

• Wireless (devices and Wi-Fi tags):– Trilateration/Triangulation (Received Signal Strength Indicator),– Choke-points– Time Difference of Arrival (outdoor and large open indoor spaces)

• Wired (clients, servers, appliances):– Simple Network Management Protocol– Network Mobility Services Protocol

• Other (BlackBerrys, cell phones):– Trilateration/Triangulation– GPS– Cell (nearest tower)

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The Future: What’s next…

1. Know where a device is (where are my loan pool laptops?)

2. Know things about a device (how hot is it running; has it been dropped; where has it been?)• Telemetry (temperature, humidity, shock, movement, history)• Network edge transformed into sensor network

3. Know about relationships• Conditions: authentication, access, training, location history,

location based session• Contingencies (what a device/person is able to do based on

where it is and conditions)

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The Pilot: Data and Stakeholders

• Data Set– Sensitive Property Items (DOE O 580.1)

• Stakeholders– PNNL

• CIO Jerry Johnson• Chief Financial Officer Marty Conger  • Manager, Asset Management Chris Armstrong • Manager, Property Management & Property Accounting Jeff Enger

– PNSO

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Sensitive Property Definition

DOE O 580.1 Sensitive items are those items, regardless of value, that require special control and accountability because of susceptibility to unusual rates of loss, theft, or misuse, or due to national security and export control considerations  Items include but are not limited to weapons, ammunition explosives, classified property, laptops, PDAs, other information technology equipment and removable components with memory capability.

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