Levels of Competencies

7/29/2019 Levels of Competencies

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Levels of Competencies

TEAMWORK

Willingly cooperates and works collaboratively toward solutions that generally benefit all

involved parties; works cooperatively with others to accomplish company objectives.

Proficiency level

5

(Teacher/ Master) Communicates information about the business to

management and employees. Actively organizes activities

aimed at building team spirit. Identifies opportunities for teamwork.

4

(Leader) Uses strategies to promote team effectiveness across the

business such as providing information to other areas of the

organization to help make decisions collaboratively and

sharing resources to solve mutual problems. Facilitates teamwork across departments.

ORGANIZATIONAL AWARENESS

Understands the agendas and perspectives of others, recognizing and effectively balancing the

interests and needs of one's own group with those of the broader organization.

Proficiency level

5

(Teacher/ Master) Understanding the Industry and the position of the organization

in the industry.

4

(Leader) Overview of business.

3(Practitioner)

Knowledge of the products/ services of the company.

2

(Beginner) Financial acumen(accurate knowledge about the financial

resources.)

1

(Competency Not

Evident)

Able to continually identify and explore business opportunitiesand needs.



3

(Practitioner) Takes action outside daily work routine to build commitment

to the team as a focus.

Models teamwork in own behavior.

Shares learning with other team members and teaches them

job skill.

Appreciates other team members on their achievement; helpsthem in giving a better contribution.

2

(Beginner) Takes in charge of managing the whole business and

completing it at the right time.

Contributes to team work by doing his job well.

Tries to provide support to other team members in time of trouble.

1

(Competency Not

Evident)

Participates willingly with the team by doing his/her share of the teams' work.

Works well within the team environment to establish

constructive ideas or solutions that meet organizationalobjective.

COMMUNICATION

Clearly conveying information and ideas through a variety of media to individuals or groups

in a manner that engages the audience and helps them understand and retain the message.

Proficiency level

5

(Teacher/ Master) Understands the reasons behind other people’s thoughts and

concerns.

Uses this understanding to predict and prepare for others'

reactions.

Uses a variety of influencing techniques to be effective withdifferent type of people in different situations. 4

(Leader) Is able to read, write, speak and follow instructions in order

to perform his role.

Keeps people at all level updated and informed.

3

(Practitioner) Is able to provide information in desired manner.

Is able to communicate ideas.

Expresses interest in others views & opinions.

2

(Beginner) Speak confidently

Gives clear direct and specific message

Makes attempt to show benefits of his solution.



1

(Competency Not

Evident)

Listening and Interpretation, establishing rapport,

understanding needs.

PLANNING

Establishing courses of action for self and others to ensure that work is completed efficiently.

Proficiency level

5

(Teacher/ Master) Ability of arrange and assign work to use resources

efficiently.

Manages resource allocation in optimal manner.

Sets standards and norms and plans for the total efficiency of

unit/function.

4

(Leader) Is effective in planning the best balance of resources

including human, financial and technological to meet goals.

Creates Dynamic plans for various situations.

Is able to create contingency plans for abnormal situations.

Communicate the plan effectively to the appropriate person.

3

(Practitioner) Able to assist other team members where necessary to

formulate objectives.

Accountable for preparation and delivery of plans for an

activity or project undertaken by a work group or team. Anticipates problems and prepares countermeasures.

Communicates the plan to appropriate agencies.

2

(Beginner) Is a positive influence on the use of time in-group meetings -

helps maintain focus. Meets deadlines, delivers work on time without sacrificing

quality.

Is able to deliver in schedule for simple work situations.

1

(Competency Not

Evident)

Diaries appointments and keeps to them on time.

Can prioritize tasks and recognize the difference between

urgent and important tasks.



INITIATIVE

The capacity to take action independently and to assume responsibility for one’s action.

Proficiency level5

(Teacher/ Master) Continuously suggests innovative changes and can translate

the innovative ideas into concrete changes.

4

(Leader) Able to take prompt action to accomplish objectives.

3

(Practitioner) Voice ideas on business issues without prompting, adopts

changes in work place.

2

(Beginner) Challenges the status quo and suggest new ways to improve

the current system.

1

(Competency NotEvident)

Takes initiative to try out new ideas at his work place to

improve process.

LEADERSHIP

Leadership is an interpersonal influence directed towards the achievement of a goal or goals.

Proficiency level

5

(Teacher/ Master)

Foresee the conflicts and tries to minimize the same before it

arises, thus takes necessary steps.4

(Leader) Takes advantage of most opportunities, could do more to

leverage them through others.

3

(Practitioner) Assigns responsibility to different people according to their

capability and sets deadlines for the same.

2

(Beginner) Coaches people when required and open to give advice when

asked.

Clear about who should be given which tasks?

1

(Competency NotEvident)

Recognizes conflicts and acts accordingly.

Senses the need to assign duties to people and delegating.

Levels of Competencies

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