Presented By-

Brijesh Chaudhari :140210107006

Urmit Chauhan :140210107007

Bhavika Chavda :140210107008

Dhruvi Unadkat :140210107009

Himalay Diyora :140210107010

What Is Communication?

The word communication is derived fromLatin word communis or communico orcommunicare which means common.

It means to share, to impart.

Communication means speaking orwriting for sending message to otherperson or person.

Communication is one of the essentialcondition of social interaction, withoutcommunication social interaction may notbe possible because human interaction isessentially communicative interaction.

Extra Personal Communication

Extra Personal Communication isthat way of communication in which ahuman interacts with other species orhuman being and non-human being .

More than any other form ofcommunication, extra personalcommunication calls for perfectcoordination and comprehensionbetween the sender and receivers as atleast one of them transmitinformation or response in signlanguage only.

Like an old lonely woman talking toher dogs or cats. Or a prized poodlebeing child-reared (Bought up like achild) by it's owner.

Interpersonal communication is defined by communicationscholars in numerous ways, though most definitions involveparticipants who are interdependent on one another, have ashared history. Communication channels are the mediumchosen to convey the message from sender to receiver.Communication channels can be categorized into two maincategories…

Direct Channels

Indirect Channels

Direct channels

Direct channels are those that are obvious and can be easilyrecognized by the receiver. They are also under direct control ofthe sender.

In this category are the verbal and non-verbal channels ofcommunication.

Verbal communication channels are those that use words in somemanner, such as written communication or spokencommunication.

Non-verbal communication channels are those that do not requiresilly words, such as certain overt facial expressions, controllablebody movements (such as that made by a traffic police to controltraffic at an intersection), color (red for danger, green means goetc), sound (sirens, alarms etc.).

Indirect channels

Indirect channels are those channels that are usually recognized subliminally or subconsciously by the receiver, and not under direct control of the sender. This includes kinesics or body language, that reflects the inner emotions and motivations rather than the actual delivered message. It also includes such vague terms as "gut feeling", "hunches" or "premonitions".

Channels means mode of communicating the messages.

Participants is the communicators who are both senders and receivers.

Context refers to the interrelated condition of communication. It consists of such factors as:

physical Milieu Balance of interpersonal communication The Johari window model focuses on the balance of interpersonal communication.

Interpersonal communication encompasses: Speech communication Nonverbal communication Unconscious communication summarizing paraphrasing listening questioning Initiating: Declaring one's conversational intent and inviting

consent from one's prospective conversation partner Turn-taking: Managing the flow of information back and forth

between partners in a conversation by alternating roles ofspeaker and listener

Having good interpersonal communication skills support suchprocesses as:

parenting

intimate relationship

management

selling

counseling

coaching

mentoring and co-mentoring, which is mentoring in groups

conflict management

Interpersonal communication is the subject of a number ofdisciplines in the field of psychology, notably Transactionalanalysis.

Intrapersonal Communication islanguage use or thought internal to thecommunicator.Intrapersonal communication is theactive internal involvement of theindividual in symbolic processing ofmessages.The individual becomes his or herown sender and receiver, providingfeedback to him or herself in anongoing internal process. It can be useful to envisionintrapersonal communicationoccurring in the mind of the individualin a model which contains a sender,receiver, and feedback loop.

In Communication: The Social Matrix of Psychiatry, Jurgen Rueschand Gregory Bateson argue that intrapersonal communication isindeed a special case of interpersonal communication, as"dialogue is the foundation for all discourse."

Intrapersonal communication can encompass:

Day-dreaming

Nocturnal dreaming, including and especially lucid dreaming

Speaking aloud (talking to oneself), reading aloud, repeating whatone hears; the additional activities of speaking and hearing (in thethird case of hearing again) what one thinks, reads or hears mayincrease concentration and retention. This is considered normal,and the extent to which it occurs varies from person to person.The time when there should be concern is when talking to oneselfoccurs outside of socially acceptable situations.

Writing (by hand, or with a word processor, etc.) one'sthoughts or observations: the additional activities, on top ofthinking, of writing and reading back may again increase self-understanding ("How do I know what I mean until I see what Isay?") and concentration. It aids ordering one's thoughts; inaddition it produces a record that can be used later again.Copying text to aid memorizing also falls in this category.

Making gestures while thinking: the additional activity, on topof thinking, of body motions, may again increaseconcentration, assist in problem solving, and assist memory.

Sense-making (see Karl Weick) e.g. interpreting maps, texts,signs, and symbols

Interpreting non-verbal communication (see AlbertMehrabian) e.g. gestures, eye contact

Communication between body parts; e.g. "My stomach istelling me it's time for lunch."

The importance of communication is business becomes evenmore apparent when we consider the communicationactivities of an organisation from overall viewpoints. this kindof communication can be further divided into 4 parts..

Inter –operational communication

External operational communication

Personal communication

Mass communication

INTER OPERATIONAL COMMUNICATION Inter operational communication contains the structured

communication within an organization directly relating toachieve the organizations work goals. By “structured”, wemean such communication is built into organisations plan ofoperation. By “organisations work goals” the organisation’sprimary reason for being self-insured, to manufacture nuts andbolts, to construct building, and the like.

External operational communication External operational communication is part of an organisation’s

communication structure which is concerned with achieving theorganisation’s goals.

It deals with people and groups outside the oranisation.

It is organisations communication with public, its suppliers, servicecompanies, customers and general public.

Personal Communication

Personal communication is thatincidental exchange ofinformation an feeling whichhuman being engage in,whenever they come together.

human beings are socialanimals. They have needed tocommunicate and they willcommunicate even when theyhave nothing to express.

Communication that occurswithout purpose as far asbusiness is concerned is calledpersonal communication

Mass communication is a process in which a person,group of people, or an organization sends a messagethrough a channel of communication to a large groupof anonymous and heterogeneous people andorganizations.Mass communication is controlled by many gatekeepers, whereas communication is mostly face to faceand gate keeping do not involve in it.This type of communication is more persuasive innature than other forms of communication.Channels of communication include broadcasttelevision, radio, social media, and print. The sender ofthe message is usually a professional communicatorthat often represents an organization.Mass communication is an expensive process. Unlikeinterpersonal communication, feedback for masscommunication is usually slow and indirect.

Examples: The following are some types of mass

communication: Advertising, which consists of

communications attempting to induce purchasing behavior

Journalism, such as news Public relations, which is communication

intended to influence public opinion on a product or organization

Politics (for example, campaigning)

Thank you.