Level 3 Award in Healthcare and Social Care Support

(QCF)

Qualification Specification © ProQual 2015

ProQual, June 2015 Level 3 Award Healthcare and Social Care Support Skills

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Contents

Page

Introduction 3

The Qualifications and Credit Framework (QCF) 3

Qualification profile 4

Rules of combination 5

Centre requirements 7

Support for candidates 7

Assessment 8

Internal quality assurance 8

Adjustments to assessment 8

Results enquiries and appeals 9

Certification 9

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Introduction The Level 2 and Level 3 suite of Healthcare and Social Care Support Skills qualifications are aimed at individuals in a wide range of work environments where they are required to undertake a changing range or a limited number of Healthcare and Social Care tasks. For example, workers in community or care home settings may be required to carry out a limited number of tasks, their job role may not enable them to meet the standards of a full Healthcare and Social Care Diploma but their industry requires them to be able to demonstrate their competence and skills.

ProQual Level 2 Award in Healthcare and Social Care Support Skills (QCF) ProQual Level 2 Certificate in Healthcare and Social Care Support (QCF) ProQual Level 2 Diploma in Healthcare and Social Care Support (QCF) ProQual Level 3 Award in Healthcare and Social Care Support (QCF) ProQual Level 3 Certificate in Healthcare and Social Care Support (QCF) ProQual Level 3 Diploma in Healthcare and Social Care Support (QCF)

The awarding organisation for these qualifications is ProQual Awarding Body and the regulatory body is the Office of Qualifications and Examinations Regulation (Ofqual). The specification for these qualifications has been approved by the Welsh Government for use by centres in Wales and by the Council for the Curriculum Examinations and Assessment (CCEA) for use by centres in Northern Ireland. The qualifications have been accredited onto the Qualifications and Credit Framework (QCF).

Qualifications and Credit Framework (QCF)

The key features of the QCF are that all qualifications consist of a combination of one or more units, each of which has a level and a credit value. Achievement of units of QCF credit can be banked in a national database and may count towards more than one qualification according to rules of combination. The level of a qualification is determined by the level of the majority of credit in the units that make it up. A credit is equivalent to 10 notional learning hours. A unit may be worth any whole number of credits. A qualification is called an Award if it includes up to 12 credits, a Certificate if it includes 13 - 36 credits and a Diploma if it includes 37 credits or more. The terms Award, Certificate and Diploma refer only to size of qualification, and have no bearing on the level or contents of the qualification.

Each unit is allocated a number of Guided Learning Hours (GLH) which gives an indication of the approximate number of hours when a trainer/tutor/teacher/assessor is available to give specific guidance towards the learning aim being met.

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Qualification Profile

Qualification title ProQual Level 3 Award Healthcare and Social Care Support Skills (QCF)

Ofqual qualification number 600/6805?x

Level Level 3

Credit value 6

Guided learning hours 50-560

Assessment Pass or fail Internally assessed and verified by centre staff External quality assurance by ProQual verifiers

Qualification start date 1/10/12

Qualification end date

Entry Requirements

There are no formal entry requirements for this qualification. Centres should carry out an initial assessment of candidate skills and knowledge to identify any gaps and help plan the assessment.

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Rules of Combination

Candidates must achieve 6 credits from any combination of units. Units

Work with babies and young children to promote their development and learning. | A/601/0121 | Level 3 | 6

Engage in personal development in health, social care or children’s and young people’s settings | A/601/1429 | Level 3 | 3

Support individuals with multiple conditions and/or disabilities | A/601/5190 | Level 3 | 4 Support individuals who are bereaved | A/601/7909 | Level 3 | 4 Prepare for and carry out extended feeding techniques | A/601/8980 | Level 3 | 4 Provide support to continue recommended therapies | A/601/9028 | Level 3 | 3 Insert and secure nasogastric tubes | A/602/0972 | Level 3 | 4 Develop positive relationships with children and young people | A/602/3516 | Level 3 | 4 Provide advice and information to enable parents to promote the health and well-being of their

newborn babies | A/602/4018 | Level 3 | 3 Facilitate and monitor housing and accommodation services to support individuals with mental

health needs | A/602/4410 | Level 3 | 5 Collaborate in the assessment of environmental and social support in the community |

A/602/4519 | Level 3 | 4 Influencing Others at Work | D/501/3826 | Level 3 | 1 Care for the physical and nutritional needs of babies and young children. | D/601/0130 | Level 3

| 6 Support families who have a child with a disability | D/601/5750 | Level 3 | 3 Support individuals to manage their finances | D/601/7904 | Level 3 | 3 Obtain venous blood samples | D/601/8860 | Level 3 | 3 Implement therapeutic group activities | D/601/9491 | Level 3 | 4 Collate and communicate health information to individuals | D/602/1032 | Level 3 | 3 Provide information and advice to individuals on eating to maintain optimum nutritional status |

D/602/3122 | Level 3 | 5 Assist in the implementation of programmes to increase mobility, movement and functional

independence | D/602/3198 | Level 3 | 4 Receive and handle clinical specimens within the sterile field | D/602/3959 | Level 3 | 4 Prepare anaesthetic environment and provide support for pre and post operative anaesthesia

and recovery | D/602/3976 | Level 3 | 5 Make recommendations for the use of physical resources in a health setting | D/602/4013 |

Level 3 | 5 Maintaining quality standards in the health sector | F/502/3412 | Level 3 | 2 Understand Models of Disability | F/601/3473 | Level 3 | 3 Support individuals to access and use services and facilities | F/601/7927 | Level 3 | 4 Promote and implement health and safety in health and social care | F/601/8138 | Level 3 | 6 Support young people with a disability to make the transition into adulthood | F/602/0049 |

Level 3 | 5 Understand mental well-being and mental health promotion | F/602/0097 | Level 3 | 3 Carry out vision screening | F/602/3095 | Level 3 | 4 Assist professionals to support individuals from diverse linguistic and cultural backgrounds to

access speech and language therapy services | F/602/3128 | Level 3 | 5 Implement hydrotherapy programmes for individuals and groups | F/602/3517 | Level 3 | 5

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Deliver exercise sessions to improve individuals’ health and wellbeing | F/602/3520 | Level 3 | 5 Provide support to the surgical team when preparing individuals for operative and invasive

procedures | F/602/3954 | Level 3 | 4 Facilitate person centred assessment, planning, implementation and review | H/601/8049 |

Level 3 | 6 Work in partnership with families to support individuals | H/601/8147 | Level 3 | 4 Support individuals to develop and run support groups | H/601/9492 | Level 3 | 3 Monitor own work practice in health, social care or children’s and young people’s settings |

H/602/0965 | Level 3 | 3 Perform first line calibration on clinical equipment to ensure it is fit for use | H/602/1033 | Level

3 | 3 Monitor and review individuals progress in relation to maintaining optimum nutritional status |

H/602/3123 | Level 3 | 3 Give presentations to groups | H/602/3168 | Level 3 | 4 Support individuals in undertaking their chosen activities | H/602/3980 | Level 3 | 4 Control the use of physical resources in a health setting | H/602/4014 | Level 3 | 3 Support children and young people experiencing transitions | H/602/4708 | Level 3 | 3 Promote communication in health, social care or children’s and young people’s settings |

J/601/1434 | Level 3 | 3 Contribute to the prevention of aggressive and abusive behaviour of people | J/502/1631 | Level

3 | 4 Service improvement in the health sector | J/502/3413 | Level 3 | 3 Understand the process and experience of dementia | J/601/3538 | Level 3 | 3 Understand Physical Disability | J/601/6150 | Level 3 | 3 Support individuals with a learning disability to access healthcare | J/601/8657 | Level 3 | 3 Undertake urethral catheterisation processes | J/601/8979 | Level 3 | 4 Promote good practice in handling information in health and social care settings | J/601/9470 |

Level 3 | 2 Understand mental health problems | J/602/0103 | Level 3 | 3 Perform routine Electrocardiograph _ECG_ Procedures | J/602/0960 | Level 3 | 4 Undertake treatments and dressings of lesions and wounds | J/602/3101 | Level 3 | 4 Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet

individuals’ needs | J/602/3521 | Level 3 | 6 Administer oral nutritional products to individuals | J/602/4006 | Level 3 | 5 Promote effective communication with individuals with sensory loss | K/601/3483 | Level 3 | 4 Work with other professionals and agencies to support individuals with physical disability |

K/601/6190 | Level 3 | 3 Support individuals to access housing and accommodation services | K/601/7906 | Level 3 | 4 Identify information requirements in a health context | K/602/2684 | Level 3 | 4 Prepare and reproduce permanent radiographic images | K/602/2720 | Level 3 | 4 Develop and prepare speech and language therapy resources for alternative and augmentative

communication _AAC_ use | K/602/3124 | Level 3 | 4 Carry out wound drainage care | K/602/3169 | Level 3 | 4 Prepare and provide surgical instrumentation and supplementary items for the surgical team |

K/602/3950 | Level 3 | 6 Care for a newly born baby when the mother is unable to do so | K/602/4015 | Level 3 | 4 Understand Child and Young Person Development. | L/601/1693 | Level 3 | 4 Provide support to maintain and develop skills for everyday life | L/601/8028 | Level 3 | 4 Facilitate learning and development activities to meet individual needs and preferences |

L/601/8644 | Level 3 | 5

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Enable individuals with behavioural difficulties to develop strategies to change their behaviour | L/601/9034 | Level 3 | 8

Reprocess endoscopy equipment | L/602/2676 | Level 3 | 4 Support individuals with cognition and learning difficulties | L/602/3097 | Level 3 | 5 Assist in testing individuals’ abilities prior to planning physical activities | L/602/3519 | Level 3 |

5 Support individuals to manage dysphagia | L/602/4007 | Level 3 | 5 Provide advice on foot care for individuals with diabetes | L/602/4010 | Level 3 | 3 Transport, transfer and position individuals and equipment within the perioperative

environment | L/602/4489 | Level 3 | 5 Understand Sensory Loss | M/601/3467 | Level 3 | 3 Support families who are affected by Acquired Brain Injury | M/601/5817 | Level 3 | 3 Support individuals during a period of change | M/601/7907 | Level 3 | 4 Perform intravenous cannulation | M/602/1004 | Level 3 | 4 Care for individuals with urethral catheters | M/602/2671 | Level 3 | 4 Conduct routine maintenance on clinical equipment | M/602/2685 | Level 3 | 4 Assist and support individuals to use alternative and augmentative communication systems

_AAC_ | M/602/3125 | Level 3 | 5 Measure and record individuals’ body fluid balance in a perioperative environment |

M/602/3934 | Level 3 | 4 Support parents/carers to interact with and care for their newborn baby | M/602/4016 | Level 3

| 4 Deliver training through demonstration and instruction | M/602/4520 | Level 3 | 3 Principles for implementing duty of care in health, social care or children’s and young people’s

settings | R/601/1436 | Level 3 | 1 Promote Child and Young Person Development. | R/601/1694 | Level 3 | 3 Develop and sustain effective working relationships with staff in other agencies | R/601/3526 |

Level 3 | 4 Undertake physiological measurements | R/601/8662 | Level 3 | 3 Undertake stoma care | R/602/2677 | Level 3 | 4 Assure the effective functioning of radiographic image processing equipment | R/602/2680 |

Level 3 | 4 Operate equipment for intraoperative cell salvage blood collection | R/602/3926 | Level 3 | 5 Advise and inform individuals on managing their condition | R/602/3943 | Level 3 | 5 Assist others to monitor individuals’ progress in managing dysphagia | R/602/4008 | Level 3 | 5 Support carers to meet the care needs of individuals | R/602/4011 | Level 3 | 5 Maintain pharmaceutical stock | T/600/9386 | Level 3 | 3 Anatomy and Physiology for Maternity Support Workers | T/601/3440 | Level 3 | 2 Receive prescriptions from individuals | T/601/3468 | Level 3 | 3 Understand how to support individuals with autistic spectrum conditions | T/601/5317 | Level 3

| 3 Support Individuals With Specific Communication Needs | T/601/8282 | Level 3 | 5 Obtain and test capillary blood samples | T/601/8850 | Level 3 | 4 Support individuals at the end of life | T/601/9495 | Level 3 | 7 Contribute to effective multidisciplinary team working | T/602/0968 | Level 3 | 3 Analyse and present health related data and information | T/602/2686 | Level 3 | 4 Remove wound drains | T/602/3093 | Level 3 | 4 Develop activities and materials to enable individuals to reach specific communication goals |

T/602/3126 | Level 3 | 5 Operate equipment for intraoperative cell salvage blood processing and complete intraoperative

cell salvage blood process | T/602/3949 | Level 3 | 5

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Support parents/carers and those in a parental role to care for babies during their first year | T/602/4017 | Level 3 | 5

Obtain a client history | T/602/4325 | Level 3 | 3 Manage the availability of physical resources to meet service delivery needs in a health setting |

T/602/4521 | Level 3 | 5 Administer medication to individuals, and monitor the effects | Y/501/0598 | Level 3 | 5 Assist in the Issuing of Pharmaceutical Stock | Y/600/9378 | Level 2 | 4 Undertake an in-process accuracy check of assembled prescribed items prior to the final

accuracy check | Y/600/9395 | Level 3 | 4 Promote equality and inclusion in health, social care or children’s and young people’s settings |

Y/601/1437 | Level 3 | 2 Understand the impact of Acquired Brain Injury on individuals | Y/601/6167 | Level 3 | 3 Support individuals to live at home | Y/601/7903 | Level 3 | 4 Promote person centred approaches in health and social care | Y/601/8145 | Level 3 | 6 Interact with and support individuals using telecommunications | Y/601/8825 | Level 3 | 5 Undertake tissue viability risk assessments | Y/601/9022 | Level 3 | 3 Manufacture equipment or medical devices for individuals within healthcare | Y/602/0963 |

Level 3 | 4 Provide support for individuals with communication and interaction difficulties | Y/602/3099 |

Level 3 | 5 Monitor individuals’ progress in relation to managing their body weight and nutrition |

Y/602/3121 | Level 3 | 3 Assist in implementing treatment programmes for individuals with severely reduced

movement/mobility | Y/602/3197 | Level 3 | 5 Assist in the delivery of perioperative care and support to individuals | Y/602/3930 | Level 3 | 4 Examine the feet of individuals with diabetes | Y/602/4009 | Level 3 | 4

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Centre Requirements Centres must be approved to offer this qualification. If your centre is not approved please complete and submit form ProQual Additional Qualification Approval Application. Staff Staff delivering this qualification must be appropriately qualified and occupationally competent. Assessors/Internal Quality Assurance For each competence-based unit centres must be able to provide at least one assessor and one internal quality assurance verifier who are suitably qualified for the specific occupational area. Assessors and internal quality assurance verifiers for competence-based units or qualifications will normally need to hold appropriate QCF assessor or verifier qualifications, such as:

Award in Assessing Competence in the Work Environment (QCF)

Award in Assessing Vocationally Related Achievement (QCF)

Certificate in Assessing Vocational Achievement (QCF)

Award in the Internal Quality Assurance of Assessment Processes and Practices (QCF)

Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practices (QCF)

Support for Candidates Materials produced by centres to support candidates should:

enable them to track their achievements as they progress through the learning outcomes and assessment criteria;

provide information on where ProQual’s policies and procedures can be viewed;

provide a means of enabling Internal and External Quality Assurance staff to authenticate evidence

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Assessment Candidates must demonstrate the level of knowledge described in the units. Assessment is the process of measuring a candidate’s knowledge and understanding against the standards set in the qualification. Each candidate is required to produce evidence which demonstrates their achievement of all of the learning outcomes and assessment criteria for each unit. Evidence can include: - assignments/projects/reports

- worksheets - portfolio of evidence - record of oral and/or written questioning - candidate test papers

Learning outcomes set out what a candidate is expected to know, understand or be able to do. Assessment criteria specify the standard a candidate must meet to show the learning outcome has been achieved. Learning outcomes and assessment criteria for this qualification are published on Ofqual’s Register of Qualifications http://register.ofqual.gov.uk/Qualification/Details/600_6805_X

Internal Quality Assurance An internal quality assurance verifier confirms that assessment decisions made in centres are made by competent and qualified assessors, that they are the result of sound and fair assessment practice and that they are recorded accurately and appropriately.

Adjustments to Assessment

Adjustments to standard assessment arrangements are made on the individual needs of candidates. ProQual’s Reasonable Adjustments Policy and Special Consideration Policy sets out the steps to follow when implementing reasonable adjustments and special considerations and the service that ProQual provides for some of these arrangements. Centres should contact ProQual for further information or queries about the contents of the policy.

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Results Enquiries and Appeals All enquiries relating to assessment or other decisions should be dealt with by centres, with reference to ProQual’s Enquiries and Appeals Procedures.

Certification

Candidates who achieve the required credits for qualifications will be awarded:

A certificate listing the unit achieved with its related credit value, and

A certificate giving the full qualification title -

ProQual Level 3 Award in Healthcare and Social Care Support Skills (QCF)

Claiming certificates

Centres may claim certificates for candidates who have been registered with ProQual and who have successfully achieved the required number of credits for a qualification. All certificates will be issued to the centre for successful candidates.

Replacement certificates

If a replacement certificate is required a request must be made to ProQual in writing. Replacement certificates are labelled as such and are only provided when the claim has been authenticated. Refer to the Fee Schedule for details of charges for replacement certificates.

ProQual Awarding Body ProQual House

Annie Med Lane South Cave HU15 2HG

Tel: 01430 423822

www.proqualab.com

enquiries@proqualab.com