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Canadian Network Operators Consortium Inc.

Consortium des Operateurs de Rseaux Canadiens Inc.

107-85 Curlew Drive, Toronto, ON, M3A 2P8

(416) 613-CNOCwww.cnoc.ca

September 27, 2013

FILED VIA ACCESS KEY

John TraversySecretary GeneralCanadian Radio-television and Telecommunications CommissionGatineau, QuebecK1A 0N2

Dear Mr. Traversy,

Subject: Part I Application requesting relief to improve the quality of wholesale high-speed accessservices provided by cable carriers to independent Internet service providers

1. Canadian Network Operators Consortium Inc. (CNOC) is hereby filing the attached Application

pursuant to Part I of the Canadian Radio-television and Telecommunications Commission Rules of Practice and

Procedure . The Application requests certain relief to improve the quality of wholesale high-speed access services

provided by Cogeco Cable Inc. (Cogeco), Rogers Communications Partnership (Rogers), Shaw

Cablesystems G.P. (Shaw) and Videotron G.P. (Videotron) (collectively Cable Carriers or Carriers) to

independent Internet service providers (ISPs) such as the members of CNOC.

2. Certain information contained in this Application is filed in confidence with the Commission pursuant to

section 39 of the Act . The information in question is commercial information regarding the poor service levels

obtained by certain CNOC members from the Carriers, with those result that those poor service levels have an

adverse impact on the competitive positions of those CNOC members in the marketplace. That information is

confidential and is treated consistently in a confidential manner by the members of CNOC who submitted it.

Disclosure of this information could prejudice the competitive position of these members and result in materialloss to them, thereby causing them specific direct harm. There is no discernible public benefit to the disclosure of

the information in question. Therefore, the public interest in disclosure does not outweigh the specific direct harm

to the CNOC members resulting from such disclosure. An abridged version of the Application is being filed for

the public record.

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Yours very truly,

William Sandiford

Chair of the Board and President

Copy: Michel Messier, Cogeco Cable Canada Inc. (via email)Ken Engelhart, Rogers Communications Partnership (via email)Jean Brazeau, Shaw Cablesystems GP (via email)Dennis Beland, Videotron Ltd. (via email)Chris Seidl, CRTC (via email)Lyne Renaud, CRTC (via email)

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