Lets Talk Research 2015 - Lisa Butland - Innovation Scouts: how to embed a culture of innovation &...

Innovation Scouts: how to embed a culture of innovation & knowledge mobilisation in a

range of NHS organisations

Lisa ButlandDirector of Innovation & Research

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Innovation

‘an idea, service or product, new to the NHS or applied in a way that is new to the NHS, which significantly improves the quality of health and care wherever it is applied’

Innovation, Health and Wealth, 2011


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AHSN Innovation ScoutsThe North West Coast Academic Health Science Network (NWC AHSN) has a pivotal role to play in improving the health and wealth of our region, which covers Cheshire, Merseyside, Lancashire and South Cumbria.

Central to our ambition is to identify and evaluate, adopt and spread at scale and pace, innovations that will improve the health and wellbeing of our population. We aim to do this by creating a movement which is inclusive of all our NHS, Local Authority, and Academic colleagues along with other partners including industry and the voluntary sector



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Innovation Scout’s roleThe role of an Innovation Scout is to:• Encourage a culture of innovation within their organisation

• Proactively promote and encourage adoption of evidence-based innovations

• Integrate innovation as a core process

• Embed in staff behaviours.


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The Scout ValuesCurious

Contingent mind set Openness to others' views Structured but flexible and agile Lateral thinker Curious Think differently

Knowledge builders, learners, curious Evidence based

Independent minded Creative Enquiring InquisitiveWisdom Good memory

Valuing people

Compassion

Accepting failure

Good listener

Personal Good interpersonal skills

Appreciative

Helpful

Easily accessible

You've listened

Commitment

Empowering

You made a positive difference to patient safety, outcomes, experience You made our ideas a reality You've made our job easier They do new and effective things Contributed to our bottom line through introducing efficiencies Delivers on promises They get stuff done Can do approach Outcomes orientated Completer - finisher Optimist Understand organisations problems so solutions can be shaped Good organiser Empowered

Partnership

Matchmaker You have empowered us to make a difference Works across boundaries Communicate and connect Ability to collaborate Collaborative working Sharing Networking and connecting Open to collaboration Catalyst Supportive FacilitativeEnabler, coach

A change agent Supporting Maintains the corporate memory

Courageous

Courageous and challenging

Resilient

Pragmatic They are brave/ Risk taker

Challenging Champion for improvement

A leader

They inspire enthusiasm

Realistic

Persuasive

Influential

Mapping solution route

Resourcefulness

Has integrity



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Supporting Innovation ScoutsThe AHSN will support the Innovation Scouts in their role by:

• Comprehensive training and development programme, including leading edge improvement techniques

• Named AHSN Programme and Project Managers who will support the Innovation Scout in promoting the adoption of the NWC AHSN’s approved innovations and service improvements



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Supporting Innovation Scouts, continued• Identifying opportunities to interact with world class academics

and industry leaders • Opportunities to influence health policy through topic specific

surveys/events etc. • Notification of, and support in pursuing, external funding• Opportunities to showcase their work on a regional, national

(and potentially international) platform• Provision of materials and access to events specifically aimed

at helping organisations create an innovation culture


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Q1 - What support do you need ?

OVERALL PROGRAMME VISION

To work with scouts to encourage learning, sharing and co-production which will assist the North West locality to be recognised as demonstrating excellence within innovation

Q4 - WHAT WILL SUCCESS LOOK LIKE ? Reputation and recognition for the role

Contribution to the bottom line (finances)

Internal sharing with staff regarding outputs

Contribution to quality improvement and safety

SHARING through written and virtual means of communications: • Support Group (web-based) open and closed• Regular motivational /thought provoking articles/blogs• From each other - celebrating scout success stories• Co-creation events• Business directory

Key opinion leader with Cultural assessment knowledge to provide a ?webex/session.

Partnerships across the economy to be formed• Industry• 3rd sector –voluntary, charities, faith, lobbies• Investors & funders• Quality Improvement teams

Collect and share relevant data with all those involved in commissioning and running services• Analytics / run charts to assist• Tools and signposting to resources on website

Methods and tools available on the Innovation Scout portal

External Community • To engage with other sectors to develop

networks and collaborative working . • Generation of a “network of networks”

Evidence & Measures• To work out the most efficient and effective

measurements needed to demonstrate innovation scouts success within organisations and across NWC

• To have evidence to illustrate – improved outcomes, cost savings etc

Leadership & Culture• To understand culture within each work area and

to align work with strategic plans• To have a good understanding of cultural barriers

within the organisations• To consider strategic innovation where possible

Communication & Resources• To work with scouts to develop a variety of ways

to communicate and share knowledge • To have meetings and a virtual network available

which will meet the needs of all scouts

Local alignment to strategic direction

Q3 - Who else needs to be a part of our community ?

Q2 - What are the key challenges facing the role ?

World Café Summary:

Barriers to Innovation



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Innovation ToolkitThe Regional Innovation Fund supported the Walton Centre NHS Foundation Trust to develop an Innovation Toolkit to assist NHS Trusts across the North West Coast Academic Health Science Network to better develop an innovative culture within their organisations.

https://nhsinnovationtoolkit.wordpress.com/supporting-partners/

http://www.thewaltoncentre.nhs.uk/

http://www.nwcahsn.nhs.uk/index.php







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My experience of being an Innovation Scout

Gary SuttonKnowledge & Evidence Services Manager

Innovations Scout Overview

Background


Current Organisation’s Innovations• Policies & procedures via mobile devices (via an innovation

from Royal Liverpool).• Innovation Hub.• Utilisation of SharePoint and InfoPath to automate routine

administrative processes.• Staff Bright Ideas• Quality Improvement Champions.


Personal Experiences of a Scout• Barriers.• Knowing what you don’t know.• Advocacy role – developing a different skill set.• An awareness of what is going on in your organisation.• An understanding of staff roles and responsibilities.



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Contact details:

For more information on the AHSN and its work programmes please contact:

Lisa ButlandDirector of Innovation & [email protected]

mailto:[email protected]

Lets Talk Research 2015 - Lisa Butland - Innovation Scouts: how to embed a culture of innovation &...

Health & Medicine

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