let's stop the zombie apocalypse

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THE ZOMBIE APOCALYPSE...LET’S KEEP THE ENTERPRISE ALIVE

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THE ZOMBIE APOCALYPSE...LET’S KEEP THE ENTERPRISE ALIVE

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LET’S KEEP THE ENTERPRISE ALIVE

definitions

context

solutions

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not

“A zombie is a dead human. We all might turn into zombies” Blaise Harvey-Palmer

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a zombie apocalypse implies that civilization is inherently fragile in the face of truly unprecedented threats...most individuals

cannot be relied upon to support the greater good if the personal cost becomes too high.

Wikipedia

SUBTEXT:

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“While aggressive quarantine may contain the epidemic, or a cure may lead to coexistence of humans and zombies, the most e!ective way to contain the rise of the undead is to hit hard and hit often.”

—Philip Munz, Ioan Hudea, Joe Imad, and Robert J. Smith?,"When Zombies Attack!" (2009)

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CONTEXT: TOGETHER, LET’S SAVE THE WORLD

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improving customer experience

engaged workforce

improving productivity

increasing revenue

70 75 80 85 90

Telstra Productivity Indicator - 2012

thinking about your business over the next 12 months, how would you rate the following priorities?thinking about your business over the next 12 months, how would you rate the following priorities?

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...“organisations with high engagement are 78% more productive than those organisations with low levels of engagement.”

Gallup’s estimates on the cost of lost productivity caused by disengaged employees are as much as US$300 billion in the US and AUD$32 billion in Australia...

Best Buy reports that stores which increase employee engagement by 1 point (on a 5-point scale) will see a $1,000,000 increase in sales for the year.

Retailer JCPenney reports that stores with top-quartile engagement scores generate about 10% more in sales per square foot than average.

BLESSINGWHITE: Employee Engagement Global Study, Australian and New Zealand 2010

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THIS IS A GLOBAL PROBLEM

• 31% of global respondents were Engaged – “Enthused & In Gear”

• 37% in Australia Engaged – among the highest in the world

• 17% in China are Engaged – Up from 10% in 2008

BLESSINGWHITE: Employee Engagement Global Study, Australian and New Zealand 2010

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THE APOCALYPSE

•Sales at 27% has the lowest percentage of Engaged employees in Australia.

•At 33% HR/Training are not as high as one would expect

•At 48% Customer Service are the most Engaged

•At 18% IT has one of the worst Disengagement rates

Young IT people are among the most disgruntled people in the workforce.

BLESSINGWHITE: Employee Engagement Global Study, Australian and New Zealand 2010

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Omar Ramos-Lopez Remotely Shuts Down 100 Cars

Walter Powell Turns a PowerPoint Presentation Into Porn

Terry Childs Holds San Francisco Hostage

Timothy Lloyd Plants $10 Million Time Bomb

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Amazon acquires Kiva for $775 million to bolster robotic workforce

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THE FASTEST GROWING CONSUMER TECHNOLOGY IN HISTORY

“Compared to recent technologies, smart device adoption is being adopted 10X faster than that of the 80s PC revolution, 2X faster than that of 90s Internet Boom and 3X faster than that of recent social network adoption.”

(Flurry Analytics)

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MAKING ORGANISATIONS MORE PRODUCTIVE

The convergence of mobile technologies, cloud computing, gamification, data analytics and social media has established an innovation platform with

unprecedented potential.

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MAKING ORGANISATIONS MORE PRODUCTIVE

The most significant opportunities for leveraging the use of mobile technologies in business lie in the hands of your employees...

(40% of workers will be using only mobile technology in less than two years*)

*Gartner Symposium, San Francisco, Oct 24 2012

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SOLUTION: KEEPING THE ENTERPRISE ALIVE

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24%

21%13%

10%

9%

9%

8%6%

YOU NEEDME ENGAGED:THEN GIVEME...

more opportunities to do what I do best

career development and training

more flexible job conditions

more challenging

work

improved co-operation between my co-workers

greater clarity about what the organisation needs me to do - and

why

a better relationship with my manager

greater clarity about my own work preferences and career

goals

BLESSINGWHITE: Employee Engagement Global Study, Australian and New Zealand 2010

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“No-one ever wants technology”

Jon Duhig, Principal, User Experience - Stamford Interactive

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MORE OPPORTUNITIES TO DO WHAT I DO BEST

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CAREER DEVELOPMENT AND TRAINING

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MORE FLEXIBLE JOB CONDITIONS

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MORE FLEXIBLE JOB CONDITIONS

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MORE CHALLENGING WORK

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IN CLOSING

we are on the verge of a zombie apocalypse

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IN CLOSING

the most e!ective way to contain the rise of the undead is to hit hard and hit often

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IN CLOSING

together, we can save the world

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