Let’s Get Real

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Let’s Get Real Rose Trasatti NAPHSIS Project Manager NAPHSIS 2008 Annual Meeting Orlando, FL June 1 st – 5 th , 2008

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Let’s Get Real. Rose Trasatti NAPHSIS Project Manager NAPHSIS 2008 Annual Meeting Orlando, FL June 1 st – 5 th , 2008. What is EVVE™?. Electronic Verification of Vital Events Message based query system - PowerPoint PPT Presentation

Transcript of Let’s Get Real

Page 1: Let’s Get Real

Let’s Get Real

Rose TrasattiNAPHSIS Project Manager

NAPHSIS 2008 Annual MeetingOrlando, FLJune 1st – 5th, 2008

Page 2: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

What is EVVE™? Electronic Verification of Vital Events Message based query system Authorized users have a single

interface to generate a query to any participating vital records jurisdiction throughout the country

Page 3: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

What is EVVE? NAPHSIS national clearinghouse (hub) Standard Internet-based XML Vital Event

Transaction (VET) Knowledge database for jurisdiction rules

and data availability/mapping Transaction log of exchanges of requests

and responses between users and the jurisdictions via the hub

Management and billing reports

Page 4: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Benefits of EVVE Protects against potential fraudulent activities Improves customer service Facilitates rapid access to accurate and verifiable

vital record data Supports the future of business within the vital

records offices Integrates easily with current legacy systems Web-based EVVE user interface available for

queries Safeguards the confidentiality of data Offers a secure mechanism for communication

between agencies and vital records offices

Page 5: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

NAPHSIS Involvement with EVVE

Established relationships with all vital records jurisdiction data sources

Single point of contact Standard-setting mechanisms in place to

provide commonality across unique jurisdiction characteristics

Clear recognition of the various jurisdiction laws governing vital records access and use of these records

Page 6: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

EVVE Query Types Birth Verification

Applicant has a certified copy of the birth certificate in their possession

Birth Certification Applicant does NOT have a certified copy of the birth

certificate Death Verification

Applicant has a certified copy of the decedent’s death certificate in their possession

Death Certification Applicant does NOT have a certified copy of the

decedent’s death certificate

Page 7: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Birth Verification Required Fields

Registrant First Name Registrant Middle Name Registrant Last Name Registrant Suffix Registrant Date of Birth Registrant Jurisdiction of Birth Either Date Filed or File Number

Optional Fields Date Filed if File Number required File Number if Date Filed required

Page 8: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Query Logic EVVE queries for an exact match If no exact match then EVVE executes

alternate queries EVVE returns query response

Match No match on one required field No match on more than one required field Other (time out, no data for that year, etc.)

Page 9: Let’s Get Real

1. Driver License Applicant with a Birth Certificate

2. At DMV office clerk processes application• Clerk enters DL/ID info• Clerk enters data from Birth Certificate

3. BC Verification Request

5. SQL query statements

7. EVVE verification response(match or no-match)

EVVE HUB

4. BC Verification Request

VR WEB SERVEREVVE-SI Module

VR EVVEData Base

Log File

6. SQL results

8. BC Verification Response

AAMVA GATEWAY

EVVE Birth Verification Process – DMV Office

Page 10: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

EVVE Pilot with AAMVA/DMVs Birth Verifications

May 2004 – ongoing Vital Records Offices

•Iowa, Minnesota, Missouri, Montana, North Dakota, South Dakota

DMV Offices•Iowa, South Dakota, North Dakota

Match Rate average 90% Response rates average 4-7 seconds

Page 11: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

No Match Analysis NAPHSIS works with the vital records offices on

no-matches Vital records offices work with their sister-agency

offices on no-matches Data quality problems with birth records

Date Filed field• Missing on IA pre-1965 records

Generational ID part of Last Name field Name parsing errors

Data entry errors by DMV users Identify training improvements Identify query algorithm improvements for the

EVVE system

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2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

DHS Real ID Web Page

Page 13: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Real ID Compliance Dates Effective May 11, 2011

DL/ID cards must be in full compliance with Real ID

Enrollment Time Period To Dec 1, 2014 for persons born after

Dec 1, 1964 To Dec 1, 2017 for persons born

on/before Dec 1, 1964

Page 14: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Real ID Final Rule Verification of source documents provided

by applicant Birth Certificate (BC) Consular Report of Birth Abroad

DMVs should use EVVE or other electronic system to verify the BC

Territories must comply DMVs don’t have to re-verify BC upon

Real ID license renewal However, DMV must electronically verify BC if

it wasn’t able to verify at previous issuance

Page 15: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Real ID Final Rules DMV must not issue DL/ID if

BC does not appear authentic BC did not match electronic record Exception processing is not warranted

DMV should refer applicant to issuing office for resolution

No ‘broad exception’ to persons born before 1935, all Real ID rules apply

If applicant does not have a BC then DMV can accommodate applicant through exception processing rules

Page 16: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Real ID Final Rule DMV can record information from BC

in lieu of retaining image/copy if State law permits and if requested by the applicant Protects medical and other personal

information not relevant to REAL ID

Page 17: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Real ID Rule – Vital Records Agency Impact Increase in issuance of BCs All Vital Records Agencies will need EVVE Resources to handle exception processing

Applicant directed to issuing office to resolve ‘no match’

Birth data not available for an electronic verification Policies and procedures need to be established Manual resolution vs. automated tool

• Assist state vital records agencies and DMVs with exchanging data to resolve “no matches”

Stronger partnerships between Vital Records Agencies and DMV offices

Page 18: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

$4M Grant Monies – EVVE enhancements Upgrades to EVVE system

EVVE hub enhancements EVVE-SI module enhancements Compliance with the NIEM reference model Improved business functionality

• Enhanced query response codes• Batch processing• Streamlined reporting features• Addition of middle name and suffix

Page 19: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

$4M Grant Monies – EVVE enhancements More robust EVVE hub infrastructure

Support increase in query volume EVVE Hub redundancy and availability

Support National Pricing model Independent security certification

Ensure EVVE system meets industry standards established for secure systems

• Database• Network connectivity• Building security, etc.

Page 20: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

$4M Grant Monies – Data Analysis Tool Procurement of a Data Analysis Tool

Initial license fee On-site technical support Suite of analysis reports identifying data anomalies

Each vital records agency can utilize tool to analyze their EVVE database Identify data quality issues that may limit the success

of EVVE matches Address some of the data quality issues so that

the EVVE match rates will be increased Other data quality issues may need additional

resources before the data quality problems can be fixed

Page 21: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

$4M Grant Monies – EVVE Installation - New Web Server acquisition to host EVVE-SI module Digital Certificate or VPN hardware/software to

connect to EVVE hub Installation of EVVE-SI module

NAPHSIS staff time EVVE vendor staff time Installation travel cost

Vital Records Agency IT resources Establish EVVE database Establish connectivity to EVVE hub Work with NAPHSIS and EVVE vendor during installation

Page 22: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

$4M Grant Monies – EVVE Installation – Upgrade Upgrade of EVVE-SI module

NAPHSIS staff time EVVE vendor staff time Re-installation travel cost

Vital Records Agency IT resources Work with NAPHSIS and EVVE vendor

during upgrade

Page 23: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Installation Monies -Application Process

NAPHSIS EVVE National Conference Call Individual conference calls with NAPHSIS, EVVE

vendor, vital records agency, IT support staff For each vital records agency

Apply to KTC for EVVE services• Instructions/application will be posted on NAPHSIS and

AAMVA websites• Will be a maximum dollar amount available

KTC will establish a work order with NAPHSIS KTC provides NTE funding amount to NAPHSIS NAPHSIS will reimburse vital records agency for server,

digital certificate/VPN, IT resources up to the amount they applied for

Page 24: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

EVVE Rollout Plan

Vital records agencies will be evaluated and prioritized using the following criteria: Readiness and compliance of existing birth record data

with EVVE data requirements Existing or planned hardware/software platform Availability of IT and vital records staff

Address upgrades to vital records agencies that have EVVE installed but need to migrate to newer version

18 – 24 month timeline

Page 25: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Implementing EVVE – Activities at the Vital Records Offices

Participate in conference calls for EVVE project

Critical that vital records agencies work with their IT support staff to prepare for EVVE and support installation

Enter into an MOU with NAPHSIS Roles and Responsibilities Pricing

Page 26: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Implementing EVVE – Activities at the Vital Records Offices

Establish an EVVE database Need to automate birth records back to 1935 or earlier Standardize birth records in EVVE-compliant format Establish a central database

• Replication or database view Process EVVE data items through Data

Analysis Tool Perform data cleanup and quality improvements to

legacy birth records Match birth and death records to mark

deceased Within the jurisdiction and between jurisdictions

Page 27: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Implementing EVVE – Activities at the Vital Records Offices Procure web server if necessary

Windows Server Version, Windows 2000 or higher 4GB of RAM, RAID 1 disk storage 2 CPUs, 3 GHz CPU Internet connectivity Does not have to be a dedicated web server Resources sufficient to operate, process query volume

NAPHSIS/EVVE vendor install EVVE-SI module on web server

Establish connection method between EVVE hub and EVVE-SI module SSL with authentication – purchase digital certificate VPN – purchase VPN hardware

Page 28: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Implementing EVVE – Activities at the Vital Records Agency

Establish on-line reliability of EVVE system Establish disaster recover plan Backup and recovery Redundancy of web server, EVVE

database, and connectivity Identify vital records staff support

for no match analysis and data quality evaluation

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AK

CA

ID

OR

WA

MT

WY

UT

CO

AZNM

TX

OK

KS

NE

SD

ND MN

WI

IA

IL

OH

IN

KY

WV

VA

NC

GA

FL

ALMS

MO

AR

LA

NV

HI

MI

PANJ

NY

CTMA

VT

NH

ME

TN

MD

DE

RI

DC

SC

EVVE Implementation - May 2008

NYC

On-line with EVVE

Implementation in progress

Guam

American Samoa

Northern Mariana Islands

Puerto Rico U.S. Virgin Islands

Page 30: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Conclusion Real ID Act promotes the EVVE concept NAPHSIS and its membership want to see EVVE

become a nationwide system Federal agencies Sister agencies

Making EVVE successful requires cooperation and partnership-building relationships Between NAPHSIS and agencies Between each jurisdiction vital records office and

their respective agencies

Page 31: Let’s Get Real

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Contact Information

Rose TrasattiEVVE Project ManagerNAPHSIS Headquarters

(301) [email protected]

www.naphsis.org