LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank...

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LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations

Transcript of LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank...

Page 1: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

LESSONS LEARNED WORKSHOPPARTNER UPDATE

M A R C H 1 5 , 2 0 1 8

Frank Schott, VP, Global Programs

Rami Shakra, Director, Field Operations

Page 2: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

AGENDA

• Introductions

• Hurricane Maria Lessons Learned

• Field Connectivity

• Information as Aid

• Caribbean Disaster Preparedness Appeal

Page 3: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

CONNECTIVITY RESPONSE EFFORTSP U E R TO R I C O

3

2

7

2

2

2

3

LEGEND

Response Sitesas of December 12, 2017

= Planned Sites

= Completed Sites

= Identified Sites

8

61

1

5

3

32

22

2

Utuado

Naguabo

Ceiba

Humacao

Corozal

Aibonito

Adjuntas

Page 4: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

PROVIDING CONNECTIVITYR E C O N N E C T I N G P U E R TO R I C O

Federal and

local agencies

Mobile phone providers

Churches,

foodbanks

Clinics

Other

Save the Children

Samaritan's Purse

WorldVision

IMC

88sites

connected

to dateNH members

Page 5: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

0

10,000

0

200

20-Sep 27-Sep 4-Oct 11-Oct 18-Oct 25-Oct 1-Nov 8-Nov 15-Nov 22-Nov 29-Nov 6-Dec 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 17-Jan 24-Jan 31-Jan

Average data transfer (Mb/s) Unique users

DATA TRANSFER AND USERS OVER TIME

Hurricane Maria devastates PR.

NetHope response activated.

Data (GB) Users*

PROVIDING CONNECTIVITYR E C O N N E C T I N G P U E R TO R I C O

Page 6: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

LEARNING WORKSHOP

A T T E N D E E S

▪ NetHope

▪ Facebook

▪ Cisco

▪ Microsoft

▪ Ericsson Response

▪ Internews

▪ Save the Children

▪ Penn State University

▪ Carnegie Mellon

▪ MIT

▪ The Patterson Foundation

▪ McGovern Foundation

P U E R TO R I C O

Page 7: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

T E C H N I C A L P A R T N E R S H I P S

• First Responder Tech Partners – Cisco,

Ericsson, Red52, ICE-SAR

• Second Wave Responder Tech Partners –

Facebook and Google

• Greatest Need Funders -- The Patterson

Foundation, Microsoft, Facebook, Google

CONNECTIVITY

• Power

• Connectivity Solutions – Backhaul and P2P

• Connectivity Alliances – Cisco TacOps, Cisco

Puerto Rico Office and Ericsson Response

L E S S O N S L E A R N E D

Page 8: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

H A R D W A R E D AT A , I N F O & C O M M U N I C AT I O N S

• Facebook Data

• Google Maps

• Streamlined Data Capture/Reporting

• SitReps

CONNECTIVITY

• Standby Equipment

• Logistics Options

• Security

• Solar

L E S S O N S L E A R N E D

• Needs Analysis

• Warehousing

• Housing

• Cash

• Personnel – Spanish Speakers,

IM, Logistics

• Building Local Capacity

O T H E R

Page 9: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

CONNECTING SCHOOLSP U E R TO R I C O

S A V E T H E C H I L D R E N

• Internet Connectivity and Solar Power

• 12 Schools

R O C K Y M O U N T A I N I N S T I T U T E A L L I A N C E

• ‘Model’ School

• Off grid solution

• Funding (RMI & STC)

• Replicate globally

Page 10: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

0

25000

50000

0

1

2

11/2

0/1

7

11/2

3/1

7

11/2

6/1

7

11/2

9/1

7

12/2

/17

12/5

/17

12/8

/17

12/1

1/1

7

12/1

4/1

7

12/1

7/1

7

12/2

0/1

7

12/2

3/1

7

12/2

6/1

7

12/2

9/1

7

1/1/

18

1/4/

18

1/7/

18

1/10

/18

1/13

/18

1/16

/18

1/19

/18

1/22

/18

1/25

/18

1/28

/18

1/31

/18

2/3/

18

2/6/

18

2/9/

18

2/12

/18

2/15

/18

2/18

/18

2/21

/18

2/24

/18

2/27

/18

Mill

ion

s

Impressions from paid posts Impressions from viral and organic shares Total number of likes

INFORMING COMMUNITIESP U E R TO R I C O

2.2k Likes | 191 Comments | 2.8k Shares

7k Likes | 682 Comments | 531 Shares

5.2k Likes | 873 Comments | 2.9k

Shares

Page 11: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

INFORMATION AS AIDE A R LY L E S S O N S L E A R N E D

Page 12: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

INFORMATION AS AIDE A R LY L E S S O N S L E A R N E D

C O M M U N I T Y P R O G R A M D E L I V E R Y

• Promising Partnership with Internews

• Underestimated Information

Management Challenges

• Underestimated Volume of Requests for

Help

• Opportunity for NetHope Members to

Engage More Deeply With The

Communities We Serve

• Affected Community HUNGRY for Information

• Recovering Communities – What Information Do

They Want?

• Facebook as a Platform for Good

• Essential Role of NetHope Citizen Reporters

• The Next Frontier to Digitally Transform

Humanitarian Response

Page 13: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

CARIBBEAN DISASTER PREPARATION

P E O P L E E Q U I P M E N T I N F O R M A T I O N

RESPONSE ROSTER & TRAINING

RAPID RESPONSE TEAM

SATELLITE CONNECTIVITY &

BANDWIDTH

PREPOSITIONED EQUIPMENT

INFORMATION AS AID

CRISIS INFORMATICS

REGIONAL ICT ASSESSMENTRAPID RESPONSE FUND

PROGRAM MANAGEMENT

Page 14: LESSONS LEARNED WORKSHOP - NetHope · LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH 15, 2018 Frank Schott, VP, Global Programs Rami Shakra, Director, Field Operations. AGENDA •Introductions

THANK YOU


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