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Transcript of LESSONS LEARNED WORKSHOP - NetHope · PDF file LESSONS LEARNED WORKSHOP PARTNER UPDATE MARCH...

  • LESSONS LEARNED WORKSHOP PARTNER UPDATE

    M A R C H 1 5 , 2 0 1 8

    Frank Schott, VP, Global Programs

    Rami Shakra, Director, Field Operations

  • AGENDA

    • Introductions

    • Hurricane Maria Lessons Learned

    • Field Connectivity

    • Information as Aid

    • Caribbean Disaster Preparedness Appeal

  • CONNECTIVITY RESPONSE EFFORTS P U E R TO R I C O

    3

    2

    7

    2

    2

    2

    3

    LEGEND

    Response Sites as of December 12, 2017

    = Planned Sites

    = Completed Sites

    = Identified Sites

    8

    61

    1

    5

    3

    3 2

    2 2

    2

    Utuado

    Naguabo

    Ceiba

    Humacao

    Corozal

    Aibonito

    Adjuntas

  • PROVIDING CONNECTIVITY R E C O N N E C T I N G P U E R TO R I C O

    Federal and

    local agencies

    Mobile phone providers

    Churches,

    foodbanks

    Clinics

    Other

    Save the Children

    Samaritan's Purse

    WorldVision

    IMC

    88 sites

    connected

    to date NH members

  • 0

    10,000

    0

    200

    20-Sep 27-Sep 4-Oct 11-Oct 18-Oct 25-Oct 1-Nov 8-Nov 15-Nov 22-Nov 29-Nov 6-Dec 13-Dec 20-Dec 27-Dec 3-Jan 10-Jan 17-Jan 24-Jan 31-Jan

    Average data transfer (Mb/s) Unique users

    DATA TRANSFER AND USERS OVER TIME

    Hurricane Maria devastates PR.

    NetHope response activated.

    Data (GB) Users*

    PROVIDING CONNECTIVITY R E C O N N E C T I N G P U E R TO R I C O

  • LEARNING WORKSHOP

    A T T E N D E E S

    ▪ NetHope

    ▪ Facebook

    ▪ Cisco

    ▪ Microsoft

    ▪ Ericsson Response

    ▪ Internews

    ▪ Save the Children

    ▪ Penn State University

    ▪ Carnegie Mellon

    ▪ MIT

    ▪ The Patterson Foundation

    ▪ McGovern Foundation

    P U E R TO R I C O

  • T E C H N I C A L P A R T N E R S H I P S

    • First Responder Tech Partners – Cisco,

    Ericsson, Red52, ICE-SAR

    • Second Wave Responder Tech Partners –

    Facebook and Google

    • Greatest Need Funders -- The Patterson

    Foundation, Microsoft, Facebook, Google

    CONNECTIVITY

    • Power

    • Connectivity Solutions – Backhaul and P2P

    • Connectivity Alliances – Cisco TacOps, Cisco

    Puerto Rico Office and Ericsson Response

    L E S S O N S L E A R N E D

  • H A R D W A R E D AT A , I N F O & C O M M U N I C AT I O N S

    • Facebook Data

    • Google Maps

    • Streamlined Data Capture/Reporting

    • SitReps

    CONNECTIVITY

    • Standby Equipment

    • Logistics Options

    • Security

    • Solar

    L E S S O N S L E A R N E D

    • Needs Analysis

    • Warehousing

    • Housing

    • Cash

    • Personnel – Spanish Speakers,

    IM, Logistics

    • Building Local Capacity

    O T H E R

  • CONNECTING SCHOOLS P U E R TO R I C O

    S A V E T H E C H I L D R E N

    • Internet Connectivity and Solar Power

    • 12 Schools

    R O C K Y M O U N T A I N I N S T I T U T E A L L I A N C E

    • ‘Model’ School

    • Off grid solution

    • Funding (RMI & STC)

    • Replicate globally

  • 0

    25000

    50000

    0

    1

    2

    11 /2

    0 /1

    7

    11 /2

    3 /1

    7

    11 /2

    6 /1

    7

    11 /2

    9 /1

    7

    12 /2

    /1 7

    12 /5

    /1 7

    12 /8

    /1 7

    12 /1

    1 /1

    7

    12 /1

    4 /1

    7

    12 /1

    7 /1

    7

    12 /2

    0 /1

    7

    12 /2

    3 /1

    7

    12 /2

    6 /1

    7

    12 /2

    9 /1

    7

    1/ 1/

    1 8

    1/ 4/

    1 8

    1/ 7/

    1 8

    1/ 10

    /1 8

    1/ 13

    /1 8

    1/ 16

    /1 8

    1/ 19

    /1 8

    1/ 22

    /1 8

    1/ 25

    /1 8

    1/ 28

    /1 8

    1/ 31

    /1 8

    2/ 3/

    1 8

    2/ 6/

    1 8

    2/ 9/

    1 8

    2/ 12

    /1 8

    2/ 15

    /1 8

    2/ 18

    /1 8

    2/ 21

    /1 8

    2/ 24

    /1 8

    2/ 27

    /1 8

    M ill

    io n

    s

    Impressions from paid posts Impressions from viral and organic shares Total number of likes

    INFORMING COMMUNITIES P U E R TO R I C O

    2.2k Likes | 191 Comments | 2.8k Shares

    7k Likes | 682 Comments | 531 Shares

    5.2k Likes | 873 Comments | 2.9k

    Shares

  • INFORMATION AS AID E A R LY L E S S O N S L E A R N E D

  • INFORMATION AS AID E A R LY L E S S O N S L E A R N E D

    C O M M U N I T Y P R O G R A M D E L I V E R Y

    • Promising Partnership with Internews

    • Underestimated Information

    Management Challenges

    • Underestimated Volume of Requests for

    Help

    • Opportunity for NetHope Members to

    Engage More Deeply With The

    Communities We Serve

    • Affected Community HUNGRY for Information

    • Recovering Communities – What Information Do

    They Want?

    • Facebook as a Platform for Good

    • Essential Role of NetHope Citizen Reporters

    • The Next Frontier to Digitally Transform

    Humanitarian Response

  • CARIBBEAN DISASTER PREPARATION

    P E O P L E E Q U I P M E N T I N F O R M A T I O N

    RESPONSE ROSTER & TRAINING

    RAPID RESPONSE TEAM

    SATELLITE CONNECTIVITY &

    BANDWIDTH

    PREPOSITIONED EQUIPMENT

    INFORMATION AS AID

    CRISIS INFORMATICS

    REGIONAL ICT ASSESSMENTRAPID RESPONSE FUND

    PROGRAM MANAGEMENT

  • THANK YOU