Lessons Learned on Capgemini’s COMPLETE

Managed Services Platform

Capgemini

November 14, 2013

Presentation Agenda

COMPLETE Overview ……………………………………………………………….. ……………………….……………Joe Coyle

AWS + Capgemini COMPLETE Managed IaaS and Enabling Platform ………………………………………………………………………..Tom Vacca and Dharmesh Chovatia

Transforming SAP into a PAAS: Capgemini OnePath Solutions …………………………………………………………………………………………………..George Steel

Elastic Analytics and AWS: How Flexibility, Scalability and Savings Meet Your

Complex Analytics Needs ………………………..……………………….. ………………………………………………Dorman Bazzell

Game Changer in Enterprise Mobility Management: Afaria Cloud Powered by AWS ……….………………………………………………………………………………………Josean Mendez

AWS + Capgemini COMPLETE

Managed IaaS & Enabling Platform

Thomas Vacca and Dharmesh Chovatia

COMPLETE (Cloud Orchestration Management PLatform End To End)

Applications (SAP, Mobility, BIM, Microsoft, Oracle, Supply Chain)

Service Automation

Monitoring

Platform/Virtualization

Management

Service Management

Cloud Infrastructure Abstraction & Aggregation Layer

High Availability

Server, Storage, Network

Hardware

Usage and Accounting

Security and Compliance

CO

MP

LE

TE

Decide ► Design ► Build ► Integrate ► Migrate ► Run ► Support

Application Management & Testing Services

Capgemini COMPLETE – What’s Inside

Monitoring

High Availability

Disaster Recovery

Load Balancing

OS Patching

Virus Protection

Backups

Public/Private IPA Management

Network Routing

Data Import/Export

Virtual Private Cloud (VPC)

Corporate Network Extension

Remote Access SSL VPN

Auto Scaling

Firewall & Security Group

AWS IaaS Resale

Resource Tagging

Usage Metering by Hr & GB

Billing / Charge Back by Service

Service Level Management

Incident / Request

Management

Change Management

Capacity Analysis Self Service with Workflow

Orchestration & Automation Service Catalog

CloudFormation Scripting

Reporting

OS Hardened AMIs

Application Templates

Custom API Development

Migration Services

Scheduling

Design Build

Run Support

Capgemini ’s cloud plat form

COMPLETE

COMPLETE – Managed Environment

COMPLETE Enabling Platform for Enterprise Applications

• Application Template AMI Catalog

• Meets Enterprise Operational & Security Standards

• Quick start capabilities for demos, POCs, project sandbox & development

• Automation & Orchestration of end to end solution

• Flexibility & Scalability of both infrastructure & application

• Integrates well into on-premise and cloud solutions

• Reduce infrastructure & application deployment times

• Infrastructure, Application & Testing Management Services

• Reduced TCO

• Increased speed to deploy

SaaS Use Case: The Problem

Software Not SaaS Friendly

• The S/W was designed for on-premise installation

• No Multi-tenancy

• Limited capability to share resources like reporting and database

Globally Available

• Currently customer has limited datacenter options

• The customer base is global

• Regulations dictate geographical co-location

Easy to Evaluate and Use

• Provide facility for trials

• Trials have to be fully automated end-to-end for efficiency

• The solution should be a SaaS

Cost Effective

• Internal or external hosting too expensive

• No or minimal CapEx

• No long term contracts

• Easy to scale without initial investment

• Minimal development

SaaS Use Case: The Solution

Virtual Private Cloud

AWS Cloud

SaaS Portal

Capgemini REST API

Capgemini Backend

AWS API

AWS API

COMPLETE REST API Functionality – Made it Possible

API

Provide audit data

Automate Trials to Production

migrations using AWS API and

custom scripts

Conduct Backups and Recovery

Automate Rapid Recovery

Conduct Operational Workflow

Auto register to monitoring, patching and

anti-virus

Uses AWS API & AWS CloudFormation to

Provision Instances, EIPs, Security

Groups, NACLs and volumes

Provision DNS via Amazon Route 53

Configure instances via AWS API

custom scripts

Provision Infrastructure

Leverage AWS API to collect

environment information

Parse and translate the AWS API

responses

Respond with parsed data and

internally stored data

Provide Detailed Customer Info

Capgemini ’s cloud plat form

COMPLETE

Transforming SAP into a PAAS:

Capgemini OnePath Solutions

George Steel

Why OnePath?

• Financial/Cash Flow Flexibility: Client pays for all software, implementation, hosting, and application support on a recurring monthly basis. Our Operating Expense Models can eliminate capital expenditures otherwise required for license purchase, service delivery infrastructure, and implementation. Preserving working capital eliminates the need to tap into existing lines of credit, thereby avoiding risk to the enterprise credit ratings and the potential increase in the cost of capital for the enterprise.

• Reduced Complexity: The level of complexity is dramatically reduced due to the bundling of software and services. This includes the entire lifecycle from installation through ongoing support and operations.

• Lower Overall Cost and Quicker Time to Value: Value is generated more rapidly by leveraging Capgemini’s existing infrastructure, experience, and business process best practices via our accelerated solutions. In addition, without the traditional up front investment, payback is much faster than traditional approaches. We can craft deals that pay for themselves...Typically, account receives a positive cash flow from project after being live for less than 4 months.

1

2

3

Able to bundle SAP software

with our services.

Able to sell software to any

size enterprise.

Gold Level Partner in

PartnerEdge Channel

Program.

Charter member of the

MCaaS Program.

Certified Solutions with

SAP

Each solution compatible

with our Global Process

Model

Each solution SaaS-

capable

Flexible delivery models

by our COMPLETE

business platform

Scalability via public or

private Cloud, on or off-

premise

Certified Global SAP

Cloud Services Partner

Certified: Application

Managed Services

Partner (AMS), Run SAP

Partner, and Support

Center of Expertise

Flexible support options

including per ticket, hours

based, or SLA pricing

True “Platform-based”

BPO

Drive hard dollar savings

to fund the SAP

implementation and lock

in recurring long-terms

saving

License Implement Infrastructure Run Operate

Capgemini’s OnePath Offerings

Offsite Traditional

Outsourced

Our OnePath offering can

include nearly all SAP

software products

OPEX and CAPEX

Models available.

Capgemini has a

portfolio of 9 SAP

licensing agreements

which is very unique and

gives us optimal

flexibility.

Best Practices for:

Oil & Gas, Energy, and Energy

Services

CPG, Food, Beverage,

Durable Goods, and

Cosmetics

Retail

Wholesale Distribution

Pharma, Life Sciences and

Medical Device

Manufacturing, Automotive

Suppliers, and Mill Products

HANA, BOBJ, BW, Mobility,

HCM, CRM, and Procurement

Staff Augmentation

Full Application

Management

SAP License Maintenance

Support Levels 1-3

F&A BPO

Procurement BPO

HR BPO

Afaria BPO

Offsite Public (Virtual

Private) Cloud

Onsite Private Cloud

Offsite Private Cloud

Onsite at Client Datacenter

Capgemini’s SAP CERTIFIED Solutions

CPGPath

for CP Food,

Beverage, Durable

Goods & Cosmetics

Companies

DistributionPath

for Wholesale

Distribution

Companies

EnergyPathSM for

Energy, Oil & Gas

and Energy

Services

Companies

LifeSciencesPath

for Pharma, Life

Sciences and Med

Device Companies

RetailPath

for Retail

Companies

MFGPath

Manufacturing & Mill

Products

Companies

AutoPath for

Automotive &

Automotive

Suppliers

HCM EDGE – HR

LOB Solution for all

Companies

CRM EDGE – CRM

Solution for all

All built on industry leading practices and business processes

All contain Capgemini industry enhancements – tested, reviewed and certified by SAP

All include industry reference models, solution templates, layouts, reports, test scenarios and scripts

All are designed to bring quick results and ROI

All are highly scalable – and will grow with the customer

Elastic Analytics and AWS: How Flexibility,

Scalability and Savings Meet Your Complex

Analytics Needs

Dorman Bazzell

Overview: Elastic Analytics - End to End Business Analytics

in the Cloud Elastic Analytics provides clients with an easily adaptable mix of

technologies, sources and solutions that can be enabled for

them in a fraction of the time and cost of building a traditional

Business Intelligence or Big Data solutions.

The solution is able to combine large source sets of structured

and unstructured data using existing ETL technologies and

AWS’s Hadoop based solution Amazon Elastic Map Reduce

(EMR) to extract and merge the data into highly optimized

analytics engines.

Capgemini customers are then be able to leverage this

environment to gain immediate business insights and from their

data.

Cycle 30 AWS Configuration

AWS

Cloud

AWS

Cloud

BIM AWS Offering

• BIM’s Elastic Analytics (EA) provides 3-D

top to bottom, end to end, success based

solution

• EA on AWS can reduce TCO costs to as

low as $1000/year per terabyte of data

• BIMs core components on AWS platforms

give clients the speed to handle the most

demanding analytics needs

• BIM’s merges existing client sources with

new Big Data sources to create new

insights

• Offer components include POC,

Education, Heat Map / BI Summit and BI /

Managed Service Development and

Implementation

AWS

Cloud

What Problems Do Capgemini/AWS Solutions Solve?

Capgemini/AWS Solution

Problem Capgemini

Reduce Existing CAPEX Spend

Bottlenecks in Procuring

Hardware to Meet Time to

Market Requirements

Client is Mandated to Build a

Cloud Strategy

Uneven or rapidly growing

computing needs

TCO must be reduced

Collaboration between Service

Line and STAT team with focus

on Capgemini’s best

technologies and sector

solutions

Industrialized solutions and

architectural design in virtual

private clouds to meet security

and scalability needs

Unique software licensing from

key vendors

Detailed Monthly Pricing of

Infrastructure and Deployment

Timelines

Amazon Web Services

Technical Expertise

Joint sales collaboration with

Capgemini

Access to AWS marketplace for

Capgemini sponsored offerings

such as Test Drive programs

Early access to new

technologies and offerings

AWS BIM Go to Market Use Cases

• Creating Amazon Redshift Reporting Data Warehouses to handle specific reporting requirements with minimal data transformation

• Data warehouse on demand to handle surge or event driven requirements – End or quarter reporting

– Monthly sales reporting

– Periodic usage such analysis for clinical trials, budget cycles, mergers and acquisitions and campaign management

– Data feeds that are weekly or monthly only

• Big data end to end solutions

• Testing COEs

• Development quick start support and POCs

• Data warehouse capability for mid sized companies

• Data warehouse/operational reporting for TELCO as a Service

• Shifting CAPEX costs to OPEX costs

Game Changer in Enterprise Mobility Management:

Afaria Cloud Powered by AWS

Josean Mendez

Capgemini’s Enterprise Mobility Orchestrator is an end-to-

end Mobile Services Framework

Capgemini is profiled as "Major Player"

in IDC's Enterprise Mobility Consulting

Services MarketScape, May 2013.

Capgemini is a Mobility vendor

to watch, May, 2012.

Strategy Mobile Applications Managed Mobility Mobile Platforms Reselling

Enterprise Mobility Orchestrator

Vendor Ecosystem

Mobile

Customer

Mobile

Worker

Enterprise

Mobility

Targets

Machine-to-

Machine

Our vision for Enterprise Mobility Management (EMM) Millions devices – billions apps/docs – trillions “things”

Reach

Ric

hn

es

s

Internet

of

Things

Secure

Content

Management

Mobile

Applications

Management

Mobile

Device

Management

EMM Services

e.g. TEM

Revolutionary Afaria in the Cloud offering takes away the

headache of MDM

Afaria with Analytics

Global Cloud

Enterprise Support

SaaS

Mobile

Device

Management

1.11 per device per month

Free 30-Day Trials with Easy Self Sign-up

Afaria Cloud on AWS

At AWS

At the customer

Smartphone Tablet

Quick Start Gold image

Fro

nt-

en

d

Se

rve

rs

Life

cycle

End-user Portal Admin Portal

Updates/Patches Automated

Backup/Restore Automated

Shared

BOBJ

Database

Certificate

Portal

Dedicated

Afaria Server

Self-Service Portal

Admin Portal

Optional

Active Directory/LDAP

Certificate Authority

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