Lessons Learned: Lessons Learned: BB9 Pilot Running Multiple Blackboard Products Simultaneously in a...

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Lessons Learned: BB9 Pilot Running Multiple Blackboard Products Simultaneously in a Production Environment Information: The Power to Transform Our World Peggy M. Brown, Director of Instructional Design Thomas A. Bunn, Systems Administrator Syracuse University, School of Information Studies

Transcript of Lessons Learned: Lessons Learned: BB9 Pilot Running Multiple Blackboard Products Simultaneously in a...

Lessons Learned: BB9 Pilot

Running Multiple Blackboard Products Simultaneously in a Production Environment

Information: The Power to Transform Our World

Peggy M. Brown, Director of Instructional DesignThomas A. Bunn, Systems Administrator

Syracuse University,School of Information Studies

Agenda

• Background• How we began• Pilot phases• Technology• Challenges and benefits

Information: The Power to Transform Our World

Background

• US News World and Report #1• Accredited distance program since 1993• Geographically dispersed student body• Selective admissions

• Programs offered:

Information: The Power to Transform Our World

1 Ph.D.1 Doctorate of Professional Studies

4 Graduate5 Certificate of Advanced Studies1 Undergraduate

Pilot Background and Introduction

Information: The Power to Transform Our World

itsinfo.tamu.edu/consult/ images/addiemodel.jpg

ADDIE Model

itsinfo.tamu.edu/consult/ images/addiemodel.jpg

ADDIE Model

ANALYSIS

Summer09 – met to analyze need

Presented findings Online task force

itsinfo.tamu.edu/consult/ images/addiemodel.jpg

ADDIE Model

DESIGN AND DEVELOPMENT

Present findings

Created sub-committee

itsinfo.tamu.edu/consult/ images/addiemodel.jpg

ADDIE Model

IMPLEMENTATION

Approval

Began pilot

Recommended Transition to the Syracuse University Blackboard LMS

iSchool LMS

SU Blackboard 9 / 9.1

In the interim, faculty will be provided with training and support to ensure that the move is as seamless as possible

In the interim, faculty will be provided with training and support to ensure that the move is as seamless as possible

Fall 2009: A small number of iSchool instructors begin piloting SU Blackboard 9 system (supplement to campus courses only)

Spring 2010-Spring 2011: New iSchool courses are built in SU Blackboard 9, starting with a few faculty volunteers and increasing progressively

Summer 2011 (if available by June 1): Full Campus Migration to SU Blackboard 9.1, including all iSchool courses from Blackboard 9 and iSchool LMS

Fall 2009: All but a handful of iSchool instructors teach in iSchool LMS

Spring 2010-Spring 2011: New iSchool courses are built in SU Blackboard 9, starting with a few faculty volunteers and increasing progressively

Summer 2011: iSchool LMS is phased out completely; all courses are taught through the University Blackboard system (if available by June 1)

Fall 2009--------------Spring 2010-----------------Summer 2010------------------Fall 2010-----------------Spring 2011----------------Summer 2011

Fall 2009--------------Spring 2010-----------------Summer 2010------------------Fall 2010-----------------Spring 2011----------------Summer 2011

iSchool BB9 Pilot- Phase 1

• Began Fall09 – test the SU BB9 product and system

• Beta testing - 3 iSchool staff/adjunct• Feedback

– Student and faculty evaluations

• Presented findings– Dean– Online Task Force– Presented at faculty meeting

• Approved to advance per timeline• Administrative and faculty buy-in

Information: The Power to Transform Our World

iSchool BB9 Pilot- Phase 2

• Spring10 – continue to test SU BB9 product and system

• Beta testing – – 3 iSchool staff/adjunct – 3 full time professors– 1 full time professor - graduate online course

• Maintained discussion forum on pilot throughout semester

Information: The Power to Transform Our World

iSchool BB9 Pilot- Phase 3

• Summer10 and Fall10 – continue to test SU BB9 product and system

• Beta testing – Previous adjunct and professors continue

• New courses taught in the SU BB9.0

Information: The Power to Transform Our World

Recommended Transition to the Syracuse University Blackboard LMS

iSchool LMS

SU Blackboard 9 / 9.1

In the interim, faculty will be provided with training and support to ensure that the move is as seamless as possible

In the interim, faculty will be provided with training and support to ensure that the move is as seamless as possible

Fall 2009: A small number of iSchool instructors begin piloting SU Blackboard 9 system (supplement to campus courses only)

Summer 2011 (if available by June 1): Full Campus Migration to SU Blackboard 9.1, including all iSchool courses from Blackboard 9 and iSchool LMS

Fall 2009: All but a handful of iSchool instructors teach in iSchool LMS

Spring 2010-Spring 2011: New iSchool courses are built in SU Blackboard 9, starting with a few faculty volunteers and increasing progressively

Summer 2011: iSchool LMS is phased out completely; all courses are taught through the University Blackboard system (if available by June 1)

Fall 2009--------------Spring 2010-----------------Summer 2010------------------Fall 2010-----------------Spring 2011----------------Summer 2011

Fall 2009--------------Spring 2010-----------------Summer 2010------------------Fall 2010-----------------Spring 2011----------------Summer 2011

Spring 2010-Spring 2011: New iSchool courses are built in SU Blackboard 9, starting with a few faculty volunteers and increasing progressively

Recommended Transition to the Syracuse University Blackboard LMS

iSchool LMS

SU Blackboard 9 / 10

In the interim, faculty will be provided with training and support to ensure that the move is as seamless as possible

In the interim, faculty will be provided with training and support to ensure that the move is as seamless as possible

Fall 2009: A small number of iSchool instructors begin piloting SU Blackboard 9 system (supplement to campus courses only)

Summer 2011 (if available by June 1): Full Campus Migration to SU Blackboard 10, including all iSchool courses from Blackboard 9 and iSchool LMS

Fall 2009: All but a handful of iSchool instructors teach in iSchool LMS

Spring 2010-Spring 2011: New iSchool courses are built in SU Blackboard 9, starting with a few faculty volunteers and increasing progressively

Summer 2011: iSchool LMS is phased out completely; all courses are taught through the University Blackboard system (if available by June 1)

Fall 2009--------------Spring 2010-----------------Summer 2010------------------Fall 2010-----------------Spring 2011----------------Summer 2011

Fall 2009--------------Spring 2010-----------------Summer 2010------------------Fall 2010-----------------Spring 2011----------------Summer 2011

Summer 10: SU testing BB9.1 on test server

Fall 10: SU piloting BB9.1, including several iSchool courses

iSchool BB9 Pilot- Final phase

• Spring11 – pilot SU BB9.1 product and system

• Beta test SU BB9.1• Present findings

– Dean– Online Task Force– Approval

• Begin final phase to move to SU BB9.1

• Summer11 – full implementation of BB9.1

Information: The Power to Transform Our World

iSchool BB9 Pilot- Technology

Information: The Power to Transform Our World

Old Home – iSchool Datacenter

New Home – ITS Datacenter

iSchool BB9 Pilot- Benefits

• Facilitating integration with online campus services

• Free up resources• Software savings• Hardware savings• Time savings• Quality of service• Single central system

Information: The Power to Transform Our World

iSchool BB9 Pilot- Challenges

• Present challenges– Training faculty, staff and students – Addressing issues and concerns

• Future challenges– Ensure level of support and service– Maintain level of control

Information: The Power to Transform Our World

Information: The Power to Transform Our World

Contact Information

Peggy M. [email protected]

Thomas A. [email protected]