Lessons Learned from a Scholar...Lessons Learned Outcomes • Scholars reported being more able to...
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Sam Soloman Faculty solomans @ccl.org Jamie Williams Director of Scholarships jwilliams @coca-cola.com Lessons Learned from a Scholar Coaching Pilot A (Romantic?) Comedy of Professional Proportions
Transcript of Lessons Learned from a Scholar...Lessons Learned Outcomes • Scholars reported being more able to...
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Lessons Learned
from a Scholar
Coaching Pilot
A (Romantic?) Comedy
of Professional Proportions
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Lessons Learned
from a Scholar
Coaching Pilot
A (Romantic?) Comedy
of Professional Proportions
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
• Coca-Cola Scholars Foundation’s goals
• Center for Creative Leadership’s expertise
• The Meet-Cute
• Challenges and Considerations
• The Misunderstanding and Dark Moments
• Partnering to Co-Design a Unique Coaching Experience
• The Chase
• The Lessons Learned
• They Lived Happily Ever After (on an annual renewable basis)
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Coca-Cola Scholars Foundation
The mission of the Coca-Cola Scholars Foundation is to
provide scholarship programs and lifelong enrichment
opportunities in support of exceptional peoples’ thirst for
knowledge and their desire to make a difference in the world.
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Coca-Cola Scholars Foundation
The mission of the Coca-Cola Scholars Foundation is to
provide scholarship programs and lifelong enrichment
opportunities in support of exceptional peoples’ thirst for
knowledge and their desire to make a difference in the world
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Coca-Cola Scholars Foundation
● New role for the Foundation in 2015, Director of the
Undergraduate Scholars Program
● 2013 Strategic Plan to create leadership, personal, and
professional development opportunities for the network
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Coca-Cola Scholars Foundation
We wanted an opportunity that:
• Supported and challenged Scholars while in college
• Complemented campus support and resources
• Created a strong affinity for and affiliation with the
Foundation
• Enhanced personal, professional, and leadership
competencies
• Encouraged alumni to invest in the network
• Helped alumni develop skills useful elsewhere in their
lives
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Coca-Cola Scholars Foundation
We wanted a partner that:
• Had a demonstrated legacy of success
• Was driven by education, with developmental initiatives
grounded in research
• Offered custom co-design capability – not an off-the-shelf
product
• Could help position CCSF for growth
• Had mission, vision, and values compatible with CCSF
• Was affordable
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
CCL’scatalytic mission
Changing Your World
Leading With Others
Leading Self
© 2017 Center for Creative Leadership. All rights reserved.
To advance the understanding, practice and development of leadership for the benefit of society worldwide.
About CCL
Four decades in
leadership education;
now serving over 30,000
leaders annually
500 CCL-certified
coaches, over 50 full-
time faculty members,
and nearly two dozen
full-time researchers
worldwide
Offices on six continents
working with clients from
more than 135
countries; network of
over 500 adjunct faculty
FOCUSED EXCLUSIVELY ON
LEADERSHIP EDUCATION
COMMITTED TO
RESEARCH-BASED
DEVELOPMENT
BREADTH OF GLOBAL
UNDERSTANDING
Only organization in the
world to Rank Top 10 in
the Financial Times for 16
consecutive years
PROVEN RESULTS
Experience Expertise Global Reach Prestige
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Center for Creative Leadership
societal advancementSome of our collaborative partners in
Higher Education and Youth Service Organizations
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Challenges and Considerations
Budget and Resources
• Justifying new financial commitments
• Crafting buy-in from stakeholders
• Who should coach?
• Alumni volunteers vs. professionals
• Volunteers vs. paid
• Logistics (training, travel, lodging, materials, etc.)
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Challenges and Considerations
Maintaining alignment around mission, values and vision
• Scholars geographically dispersed
• Consistency among coaching engagements
• We want this to be more than a transactional experience• Should be a relational approach, possibly evolving into
mentoring
• Should create strong affinity for and affiliation with CCSF
• Should provide professional, personal, and leadership
development for coachees AND coaches
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Challenges and Considerations
Participation and Selection Criteria
• Attracting alumni volunteers to be coachessignificant time commitment
should it require specialized skills?
• Selection criteria for both Coaches and Coachees
• How do we prioritize who is invited?
• Prior experience in coaching?
• How do we communicate to non-selects in a way that
does not impact their affinity for and affiliation with
CCSF?
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Challenges and Considerations
Participation and Selection Criteria
• For Coaches:
• Out of college 5 years
• Experience in coaching a plus, but not required
• Already engaged in some meaningful way with CCSF
(too high profile and intimate an experience for
someone not well known to us)
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Challenges and Considerations
Participation and Selection Criteria
• For Coachee-Scholars:
• First-year Scholars
• Prioritize first-generation Scholars
• “Solo” Scholars
• Not duplicating
• Random distribution
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Challenges and Considerations
Participation and Selection Criteria
• Coach-Coachee matching
• Common demographics
• LDI facilitator
• Common academic or professional interests
• Common home town, state, or region
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Design
The Scholar’s Journey
• Integrate CCSF’s 4 Pillars into self-guided reflection
exercises and coach-guided dialogue
The Coach’s Journey
• Integrate CCL’s Fundamental Tasks & Methods of
Coaching into introductory coaching experience and
supervisor-guided dialogue
The Overall Coaching Journey (Scholars + Coaches)
• 6 sessions over 6 months to explore & work on a goal
in 1 of 3 “focus areas” of development for the Scholar
© 2017 Center for Creative Leadership. All rights reserved.
The Scholar’s Coaching Journey
Establish Rapport
& Trust
with
CCSF Coach
VisionGoal
PlanningSelf
AwarenessEmpathy
Results
&
Lessons of Experience
Inspiration to Self
& Others
Baseline
Emotional
Intelligenc
e
Developing
Emotional
Intelligence
Basis for
“Self Coaching”
moving ahead
© 2017 Center for Creative Leadership. All rights reserved.
The Coach’s Journey: 4 Fundamental Tasks
Results
for the
Scholar
Lessons of Experience
Coaching
Skills
Goal Planning
Asking Powerful
Questions
Active Listening
Build Rapport
©2017 Center for Creative Leadership. All rights reserved.
Establishing coaching relationship & trust
Exploring Values
Coaching Session
1
Prepare ApplyEngage
Exploring Focus Areas
Exploring Goal Planning
Coaching Session
2
Pre-work Session 1
Values Explorer
SMART Goal Planning
Coaching Session
3
Pre-work Session 2
Social Identity & Time
Management
Pre-work Session 3Gratitude & SMART
Goal
Pre-work Session 4
Growth Mindset
Exploring Mindset for Goal
Coaching Session
4
Pre-work Session 5
Goal Progress
Reflection
Dialogue on Goal Progress
Coaching Session
5
Pre-work Session 6
Goal Progress Artifact
Recognizing Goal Efforts
Introducing Self-coaching
Coaching Session
6
CCSF Coaching Journey
Establish
Rapport & TrustVision
Goal Planning
Fundamental Coaching Tasks →
Increase Emotional IntelligenceResults
Lesson of Experience →
Self-Coaching
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Lessons Learned
Outcomes
• Scholars reported being more able to “step back & reflect”
• Scholars reported having a more clear vision for what
they want to accomplish
Refinements
• Requested more time to practice coaching skills
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Pilot Year 2 Revisions
• a subtle shift:
from Leading Self → Coaching foundations & practice
to Coaching foundations → Coaching practice
(more practice with Leading Self embedded within)
• more substantial foundation in Emotional Intelligence
• better defined road maps: Scholars’ & Coaches’ Journeys
• integrated more Scholar pre-work as part of Coach training
• half-day more allocated to: Practice
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
Experiential and Action Learning
engaging students in safe challenge experiences that evoke
emotion, new ways of thinking, innovative problem-solving, collaboration + more
to draw out insights about one’s self, group dynamics & culture
Leveraging digital access to scale the reach of this learning
the ValueAble Leader Project
http://app.valueableleaderproject.com/
Sam
SolomanFaculty
solomans
@ccl.org
Jamie
WilliamsDirector of
Scholarships
More about the Center for Creative Leadership
The CCL Story (2014)
At a Glance (2016)
CCL’s Societal Advancement Group (2017)
www.ccl.org | transform the world
The Coca-Cola Scholars Foundation
www.coca-colascholarsfoundation.org
