EMOTIONAL INTELLIGENCEEricka B. Vila

Objectives of the ReportThe relationship between emotional intelligence and effective leadership

Understanding of Emotional IntelligenceConcept of Emotional IntelligenceWhy Emotional Intelligence is Needed in Leadership

How to use Emotional Intelligence in developing Leadership

What is Emotional Intelligence?Emotional Intelligence (or EI) is the ability to understand and manage your own emotions, and those of the people around you. People with high degree of intelligence know what they’re feeling, what their emotions mean, and how these emotions can affect other people.

5 Elements of Emotional IntelligenceAccording to Daniel Goleman, there are five main elements of Emotional Intelligence:1. Self-awareness2. Self-regulation3. Motivation4. Empathy5. Social skills

Self-awarenessKnowing how you feel, how your emotions and your actions can affect the people around you.

Having a clear picture of your strengths and weaknesses

Behaving with “humility”Keep A Journal, Slow Down

Without self awareness we are as babies in the cradles.

Virginia Woolf

Self-regulationSelf-regulation is all about staying in control.

According to D. Goleman, self-regulation also covers a leader’s flexibility and commitment to personal accountabilty.

Know Your Values, Hold Yourself Accoutable, Practice Being Calm

One’s greatest challenge is to control oneself.

Kazi Shams

Never do something permanently foolish just because you are temporarily upset.

Nourishing Self-Control1. Stop2. Think3. What could happen?4. Is that what I want?

MotivationSelf-motivated leaders work consistently toward their goals, and they have extremely high standards for the quality of their work.

Re-examine why you are doing your job, Know where you stand, Be hopeful and find something good

EmpathyEmpathy is critical to managing a successful team or organization.

It is an ability to put one’s self in someone else’s situation.

Put yourself in someone else’s position, Pay attention to body language, Respond to feelings

Social SkillsLeaders who do well in their social skills are also

great communicators.Leaders who have good social skills are also

good at managing change and resolving conflicts diplomatically. They do not just sit back and make everyone else do the work.

Learn conflict resolution, Improve your communication skills, Learn how to praise others

Key PointTo be effective, leaders must have a solid understanding of how their emotions and actions affect the people around them. The better a leader relates to and work with others, the more successful he or she will be.

3 Concepts of Emotional Intelligence at Work

RelationshipLeadershipCommunication

Why is Emotional Intelligence Needed in Leadership?Emotional Intelligence is applicable to every human interaction in business. It is important to be able to understand and deal with:How we assess peopleHow relationships developHow our beliefs generate our experiencesResistance to change, power struggles, judgment,

competition, vision, leadership, success and more

A business in which the staff are emotionally intelligent is one which enables them to work together to maximum effectiveness. This can increase the organization’s success.

5 Ways to Lead with Emotional Intelligence – And Boost Productivity1. Care About People2. Embrace Differences to Make a Big

Difference3. Help Employees Experience Significance4. Be Accountable Like Everyone Else5. Be Mindful of Their Needs

End of Report