Lesson 1 the Hotel Industry
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Transcript of Lesson 1 the Hotel Industry
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THE HOTEL INDUSTRY
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History
Mary and Joseph arrived in Bethlehemduring the census.
Mary and Joseph were refused
accommodations because there "was noroom at the inn."
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Since the beginning of time, people havetraveled for commerce, religion, family,health, immigration, education and
recreation.
History
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Hospitality" comes from the Latin rootmeaning "host" or "hospice.
The first hotels were nothing more than
private homes opened to the public. During Roman Empire, inns and hotels
began catering to the pleasure traveler inan effort to encourage visitors.
History
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In America, the first inn was recorded tohave been established in 1607.
In 1792, the City Hotel, the first publicly
held hotel, opened in New York.The Tremont opened in Boston in 1809.
It was the first modern hotel in America.
The Buffalo Statler, the first businesshotel in America began its operations in1908.
History
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The oldest hotel in the world is HoshiRyokan (Japan), 1,292 years in operation.
History
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Today, a surge of hotels floodedAmerican and the rest of the worldwith prominent names such as
Marriot, Hilton, and Four Seasons.The largest hotel is the First World
Hotel located in Genting Highlands,Malaysia. It has 6,118 rooms.
The tallest hotel is the Rose Towerwhich is located in Dubai. It is 333meters tall.
History
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What is a Hotel?
A structure providing sleepingaccommodation and that usuallyfeatures a dining facility and daily
housekeeping service.
D.O.T Definition: A building, edifice orpremises or a completely independent
part thereof, which is use for the regularreception, accommodation or lodging oftravelers and tourists and the provisionof services incidental thereto for a fee.
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Types of Hotels
Hotels are generally classified in termsof:
SIZE
LOCATION
PRODUCT TYPE (Service Level)
PRODUCT TYPE (Target Market)
STAR Rating
D.O.T Classification
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SIZE
Small- 1 to 150 Sleeping Rooms
Medium - 151 to 400 SleepingRooms
Large - 401 to 1,500 Sleeping
Rooms Mega - 1,501 and over Sleeping
Rooms
Types of Hotels
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LOCATION
Downtown hotels located withindense urban areas or within the city.
Resort hotels near a specialattraction or that creates its ownspecial attraction.
Airport hotels located outside ornear major airports.
Suburban hotels located outside
the cit or not near the air ort or
Types of Hotels
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PRODUCT TYPE (Service Level)
Limited Service - hotels withlimited amenities, facilities andservices offered to guests. (Ex.Budget Hotels and Economy Hotels)
Full Service - hotels offering aVariety of amenities, facilities andservices offered to guests. (Ex.Upscale Hotels and Luxury Hotels)
Types of Hotels
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PRODUCT TYPE (Target Market)
Standard hotels with traditionalroom setups.
Extended Stay hotels with roomsequipped with amenities andfacilities for long staying guests.
All Suite hotels rivaling the suiterooms of upscale and luxury hotels.
Types of Hotels
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AAA Star-Rating System 5-Star Rating: Exceptional
4-Star Rating: Superior 3-Star Rating: First Class
2-Star Rating: Value
1-Star Rating: Economy
Types of Hotels
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In the Philippines, the Department ofTourism (DOT) classified hotels into
the following categories, namely:
De Luxe Class
First Class
Standard Class Economy Class.
Types of Hotels
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End of Lesson 1
