Lenovo Network - Blue Medora · 3 Blue Medora VMware vRealize Operations Management Pack for Lenovo...

VMware Vrealize operations ManageMent pack For

Lenovo Network

User Guide

2 Blue Medora VMware vRealize Operations Management Pack for Lenovo Network User Guide

NOTE: This document supports the version of each product listed, as well as all subsequent versions, until a new edition replaces it.

You can find the most up-to-date technical documentation on the Blue Medora support site at: http://support.bluemedora.com.

The Blue Medora website also provides the latest product updates. If you have comments about this documentation, submit your feedback to: [email protected].

1. Purpose...................................................................................................................................................................... 32. Introduction to the Management Pack....................................................................................... 3

2.1 How the Management Pack Collects Data............................................................. 32.2 Data the Management Pack Collects........................................................................... 3

3. Dashboards............................................................................................................................................................ 43.1 Lenovo Network Overview...................................................................................................... 43.2 Lenovo Network Relationships........................................................................................... 53.3 Lenovo Network Switch Overview.................................................................................. 6

4. Views............................................................................................................................................................................. 75. Reports....................................................................................................................................................................... 76. Alerts............................................................................................................................................................................. 87. Troubleshooting the Management Pack................................................................................... 9

7.1 Troubleshooting an Adapter Instance.......................................................................... 97.2 Testing Connection Failures................................................................................................... 97.3 Viewing System Log Files.....................................................................................................10

8. Appendix I: Metrics.....................................................................................................................................119. Appendix II: Alerts........................................................................................................................................13

taBle oF contents


1. purposeThe Blue Medora VMware vRealize Operations (vROps) Management Pack for Lenovo Network User Guide describes the primary features of the Management Pack for Lenovo Network, including dashboards, views, reports, alerts, and metrics that allow users to optimize the monitoring and management of Lenovo Network resources from within vRealize Operations.

2. introduction to the Management packThe Management Pack for Lenovo Network is an embedded adapter for vRealize Operations (vROps) that monitors Lenovo rack switches remotely. It connects with Lenovo Network hardware via SNMP v2c to retrieve data regarding those resources.

This section includes the following topics:

• How the Management Pack Collects Data• Data the Management Pack Collects

2.1 How the Management Pack Collects Data

During each data collection cycle, the Management Pack opens a connection to the supported Lenovo Network hardware via SNMP v2c and queries the system/hardware to retrieve metrics for Lenovo Network resources.

NOTE: For a list of supported Lenovo Network hardware, refer to the accompanying Blue Medora VMware vRealize Operations (vROps) Management Pack for Lenovo Network Installation & Configuration Guide.

The collection interval for the adapter instance resource determines how often the Management Pack collects data. The default collection interval is five minutes.

The Management Pack supports Auto Discovery and manual discovery of resources. When you enable Auto Discovery for the Lenovo Network adapter instance, the Management Pack creates resources in vRealize Operations and collects data after the main collection query runs. If a new resource belongs to a resource kind that does not exist in vROps, the Management Pack creates the resource kind.

2.2 Data the Management Pack Collects

The Management Pack can collect performance data, relationships (associations), and events for the following Lenovo Network resources:

1. Lenovo Network Adapter Instance2. Lenovo Network Switch3. Lenovo Port (disabled by default)


3. DashboardsDashboards are the primary user interface that allow users to monitor Lenovo Network resources from within vRealize Operations.

The following dashboards are available in the Management Pack:

• Lenovo Network Overview• Lenovo Network Relationships• Lenovo Network Switch Overview

3.1 Lenovo Network Overview

The Overview dashboard displays heat maps depicting overall health of the Lenovo Network switches being monitored, as well as ports on a switch (if enabled). Figure 1: Lenovo Network Overview Dashboard


3.2 Lenovo Network Relationships

The Relationships dashboard displays badges of Lenovo Network resources as well as health, status, relationships, and key performance metrics of the selected resource.

Figure 2: Lenovo Network Relationships Dashboard


3.3 Lenovo Network Switch Overview

The Switch Overview dashboard displays alerts, health, relationships, and configuration information for the selected switch as well as port throughput, health, alerts, and configuration information (if enabled).

Figure 3: Lenovo Network Switch Overview Dashboard


4. ViewsThe vROps Management Pack for Lenovo Network contains a custom view, titled Lenovo Network Port View, which allows the user to view statistics of metrics for the Lenovo Network ports that have been enabled for Lenovo Network switches. The view helps give a broad picture of the entire system, as opposed to a more in depth view.

To access the Management Pack views, go to Environment > All Objects > Lenovo Network and double-click on the desired Object (resource). Select the Details tab, then Views. Select the Lenovo Network Port View to populate the statistics below.

Figure 4: Lenovo Network Port View

5. reportsThe vROps Management Pack for Lenovo Network contains a custom report, titled Lenovo Network Ports, which contains the view described in section 4 . The report can be exported and easily shared with key stakeholders in either .pdf or .csv formats.

To access the Management Pack report, go to Environment > All Objects > Lenovo Compute and double-click on the desired Object (resource). Select the Reports tab, then Report Templates.

To run the selected report, click the Run Template icon ( ).

Figure 5: Lenovo Network Ports Report


6. alertsThe vROps Management Pack for Lenovo Network pulls health status and events from Lenovo Network resources and displays them in vRealize Operations as alerts.

Alerts occur when the dynamic threshold for switch or port resource error rates have been exceeded. Alerts can also indicate a bad health state for a port resource.

Refer to Appendix II for the full list of alerts.

Figure 6: Lenovo Network Alert Example


7. troubleshooting the Management packKnown troubleshooting information can help you diagnose and correct common problems with the Management Pack for Lenovo Network.

This section includes the following topics:

• Troubleshooting an Adapter Instance

• Testing Connection Failures

• Viewing System Log Files

7.1 Troubleshooting an Adapter Instance

Perform these general troubleshooting steps to diagnose and correct problems with an adapter instance:

• Edit the adapter instance and click Test Connection to verify the connection to vROps. Refer to section 7.2, Testing Connection Failures.

• View the collection status and collection state for the adapter instance resource on the Environment Overview page in vROps.

• Check the adapter and collector logs for errors. Refer to section 7.3, Viewing System Log Files, for details.

7.2 Testing Connection Failures

When clicking Test Connection in the Manage Solution window when adding an adapter instance, the following connection errors are possible.

7.2.1 Bad vROps User Name/Password

Ensure the correct vROps User Name and Password was entered.

7.2.2 SNMP IP Range Incorrectly Formatted

Ensure the SNMP IP range was formatted correctly.

NOTE: Example correct formats in CIDR notation are: 10.6.14.0/24 (IPv4) and 2620:0:2d0:200:1f00:400::7/120 (IPv6).

7.2.3 No Server Found in SNMP IP Range

• Ensure the server is on and configured to use SNMP v2c.• Ensure the vROps server IP has permission to access SNMP.• Ensure the community string is correct.• Ensure the management port IP is in the IP range.

7.2.4 Unable to Establish a Valid Connection to Target System

If you have entered a large IP range, the Test Connection may time out before a switch is discovered. If this happens, it is recommended that you create additional adapter instances, each with a smaller range limited to 256 addresses or fewer.


7.3 Viewing System Log Files

You can view Lenovo Network adapter errors in the adapter and collector log files. You can view the adapter and collector log files in the vROps user interface or in an external log viewer.

The adapter log files are in the $ALIVE_BASE/user/log/adapters/LenovoNetworkAdapter/ folder. The collector log files are in the $ALIVE_BASE/user/log/ folder.

The logging level is set to ERROR by default. To troubleshoot issues, set the logging level to INFO. To view detailed messages, including micro steps, queries, and returned results, set the logging level to DEBUG.

You can set the base log level for the collector via Administrator -> Support -> Logs -> Select COLLECTOR folder -> Select Edit Properties icon -> Edit Root logger level.

NOTE: If you set the logging level to DEBUG, log files can become large very quickly. Set the logging level to DEBUG only for short periods of time.

For complete information about viewing log files and modifying log levels, refer to the vROps online help.


8. appendix i: MetricsThe Management Pack for Lenovo Network collects the following metrics by Lenovo Network Resource Kinds.

Table 1: Management Pack Metrics

RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE

ATTRIBUTE DESCRIPTION

Lenovo Network Switch

General Description string Description of network switch.


General Uptime string Total Uptime of network switch.


General Processes double Current number of processes running on network switch.


General Maximum Processes double Maximum number of processes that can run on network switch.


General Attached MAC Addresses

string List of MAC addresses associated with this switch.


Port Receive Aggregates

Total Bytes Received double Rollup of total bytes receieved by all ports on network switch.



Total Unicast Packets Received

double Rollup of total unicast packets received by all ports on network switch.



Total Multicast Packets Received

double Rollup of total multicast packets received by all ports on network switch.



Total Broadcast Packets Received

double Rollup of total broadcast packets received by all ports on network switch.



Average Inbound Packet Discards

double Rollup of total inboud packet discards by all ports on network switch.



Average Errors with Inbound Packets

double Rollup of total errors with inboud packets on all ports on network switch.



Average Inbound Unknown Protocols

double Rollup of average inboud unknown protocols on all ports on network switch.


Port Transmit Aggregates

Total Bytes Transmitted

double Rollup of total bytes transmitted by all ports on network switch.



Total Unicast Packets Transmitted

double Rollup of total unicast packets transmitted by all ports on network switch.



Total Multicast Packets Transmitted

double Rollup of total multicast transmitted by all ports on network switch.



Total Broadcast Packets Transmitted

double Rollup of total braodcast packets transmitted by all ports on network switch.



Average Outbound Packet Discards

double Rollup of average outbound discards by all ports on network switch.


RESOURCE KIND RESOURCE GROUP

RESOURCE ATTRIBUTE

ATTRIBUTE TYPE

ATTRIBUTE DESCRIPTION



Average Errors with Outbound Packets

double Rollup of average errors with outbound packets on all ports on network switch.


Relationships Port Children string Ports that are children of this switch.

Lenovo Network Port

General Port Description string Description of port.

Lenovo Network Port

General Port Type string Type of port.

Lenovo Network Port

General MTU double Size of the largest packet which can be sent/received on the interface.

Lenovo Network Port

General Speed double Estimate of the interface's current bandwidth.

Lenovo Network Port

General Operational State string Current operational state of interface.

Lenovo Network Port

Receive Bytes Received double Bytes received by port.

Lenovo Network Port

Receive Unicast Packets Received

double Unicast packets received rate by port.

Lenovo Network Port

Receive Multicast Packets Received

double Multicast packets received rate by port

Lenovo Network Port

Receive Broadcast Packets Received

double Broadcast packets received rate by port.

Lenovo Network Port

Receive Inbound Packet Discards

double Inboud packet discard rate by port.

Lenovo Network Port

Receive Errors with Inbound Packets

double Error rate with inboud packets receieved by port.

Lenovo Network Port

Receive Inbound Unknown Protocols

double Unknown protocol inbound packet rate received by port.

Lenovo Network Port

Transmit Bytes Transmitted double Bytes transmitted by port.

Lenovo Network Port

Transmit Unicast Packets Transmitted

double Unicast packets transmitted rate by port.

Lenovo Network Port

Transmit Multicast Packets Transmitted

double Multicast packets transmitted rate by port.

Lenovo Network Port

Transmit Broadcast Packets Transmitted

double Broadcast packets transmitted rate by port.

Lenovo Network Port

Transmit Outbound Packet Discards

double Outbound packet discard rate by port.

Lenovo Network Port

Transmit Errors with Outbound Packets

double Error rate with outbound packets received by port.

Lenovo Network Port

Transmit Outbound Packet Queue Length

double Outbound packet queue length change by rate on port.

Lenovo Network Port

Relationships Switch Parent string Network switch parent of this port.

Lenovo Network Port

Relationships Compute Connection string Compute devices port is connected to.


9. appendix ii: alertsThe vROps Management Pack for Lenovo Network creates alerts based on various symptoms that it detects in the environment. See the table below for details regarding each alert.

Table 2: Management Pack Alerts

NAME DESCRIPTION SYMPTOM

Lenovo Network Switch Ports Have Higher Than Average Outbound Packet Discard

This alert indicates there is a higher than average outbound packet discard rate over all ports on this switch.

Average Outbound Packet Discards is High

Lenovo Network Switch Ports Have Higher Than Average Outbound Packet Errors

This alert indicates there is a higher than average outbound packet errors over all ports on this switch.

Average Outbound Packet Errors is High

Lenovo Network Switch Ports Have Higher Than Average Inbound Packet Discard

This alert indicates there is a higher than average inbound packet discard rate over all ports on this switch.

Average Inbound Packet Discards is High

Lenovo Network Switch Ports Have Higher Than Average Inbound Packet Errors

This alert indicates there is a higher than average inbound packet errors over all ports on this switch.

Average Inbound Packet Errors is High

Lenovo Network Switch Ports Have Higher Than Average Inbound Unknown Protocols

This alert indicates there is a higher than average inbound unknown protocols over all ports on this switch.

Average Inbound Unknown Protocols is High

Lenovo Network Port has Higher Than Average Inbound Packet Errors

This alert indicates there is a higher than average inbound packet errors on this port.

Inbound Packet Errors is High

Lenovo Network Port has Higher Than Average Inbound Packet Discards

This alert indicates there is a higher than average inbound packet discards on this port.

Inbound Packet Discards is High

Lenovo Network Port has Higher Than Average Inbound Unknown Protocols

This alert indicates there is a higher than average inbound uknown protocols on this port.

Inbound Unknown Protocols is High

Lenovo Network Port has Higher Than Average Outbound Packet Errors

This alert indicates there is a higher than average outbound packet errors on this port.

Outbound Packet Errors is High

Lenovo Network Port has Higher Than Average Outbound Packet Discards

This alert indicates there is a higher than average outbound packet discards on this port.

Outbound Packet Discards is High

Lenovo Network Port Is In a Down State

This alert indicates that the port is in a down state.

Lenovo Port in a Down State

Lenovo Network Port Is In a Non Critical State

This alert indicates that the port is in either a Dormant or Testing state. See symptome for addition details.

"Lenovo Port in a Testing State Lenovo Port in a Dormant State”

Lenovo Network Port Is In an Unknown State

This alert indicates that the port is in an unknown state.

Lenovo Port in an Uknown State

Lenovo Network Port Is In a Not Present State

This alert indicates that the port is in a not present state due to missing (possibly hardware) components.

Lenovo Port in a Not Present State

Copyright © 2015 Blue Medora Inc. All rights reserved. U.S. and international copyright and intellectual property laws protect this product. Blue Medora is a registered trademark or trademark of Blue Medora in the United States and/or other jurisdictions.

The Lenovo name (including Lenovo Network) and logo are trademarks or registered trademarks of Lenovo Group Ltd. in China, the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

Blue Medora

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www.bluemedora.com

You can find the most up-to-date technical documentation on the Blue Medora support site at: http://support.bluemedora.com.

The Blue Medora website also provides the latest product updates. If you have comments about this documentation, submit your feedback to: [email protected].

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