Leicestershire and Rutland LPC Annual Report...

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Leicestershire and Rutland LPC Annual Report 2016-17

Transcript of Leicestershire and Rutland LPC Annual Report...

Page 1: Leicestershire and Rutland LPC Annual Report 2016-17psnc.org.uk/.../LLRLPC-annual-report-2016-17-FINAL.pdf · Leicestershire and Rutland LPC Annual Report | 2016-17 1 Welcome Message

Leicestershire and Rutland LPC Annual Report 2016-17

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Welcome Message from the Chief Officer

Dear Contractors,

First, I would like to thank all contractors In LLR for their ongoing support, contribution and

engaging with us over this time. I envision Community Pharmacy teams in LLR as one team who

are always working towards supporting improved clinical services and with the central focus

being improved outcomes and patient-centred care.

We have some new committee members who I would like to welcome to the LPC Deep Patel,

(Celesio), Shezad Alimahomed (Boots) and Pallavi Davda (Masons). I also take the opportunity to

thank to all my LPC members and our Chair (Satyan Kotecha) for their contribution and support

to all the workstreams that we have implemented and delivered this year.

I also thank all my LPC members, Sejal Gohil (Former Chair) and Raj Vaitha (Former LPC

member) who were instrumental in delivering the success we had in terms of services and

Governance last year.

In December 2015, the open letter published by the Department of Health sent shockwaves

throughout the Community Pharmacy Sector. The PSNC, NPA and RPS set out to support the

Love your Pharmacy Campaign which achieved more than 2 million signed signatures on the

petition supported by Pharmacy Contractors. We are now moving through a transitory period

whilst we manage the impact of the Funding cuts and Category M with the PSNC awaiting the

appeal to challenge the outcome of the Judicial Review. The Current landscape is challenging

but also provides a window of opportunity to develop and leverage the expertise of Pharmacy to

develop its role to support the NHS to meet its financial challenges and integrate into local care

pathways via the emerging Sustainability and Transformation Plans.

We have built strong relationships with local NHSE teams, Medicines Optimization CCG teams,

Public Health, GP federations, LPT, LMC and other clinicians and providers and continue to

engage with them all to support, share developments and build collaborative partnerships in

Community Pharmacy with representation from the LPC in national agendas and developments

such as Digital Medicine, Community Pharmacy Forward View, and other key developments

This year LLRLPC were nominated as a Finalist for the Chemist and Druggist award “GP

partnership of the Year” as a result of a project we undertook with West Leicestershire CCG GP

workforce development, Charnwood GP federation, LMC, academia and Medicines

Management team to improve collaborative relationships within Pharmacy and GP practice.

The Leicester, Leicestershire & Rutland contractor base and the LPC jointly achieved great

engagement with our local MP’s and local councillers enabling us to raise the Profile of

Community Pharmacy in LLR both locally and nationally through the national Love your

Pharmacy Campaign. We have achieved media coverage in the Leicester Mercury, BBC news,

BBC Radio and numerous visits to local Pharmacies by Jon Ashworth, Mr Keith Vaz and also

Deputy City Mayor Cllr. Rory Palmer who we are grateful to.

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The purpose of the engagement was to raise the profile of the Community Pharmacy profession

and understanding the role we can play to support NHS capacity and resilience and to

encourage investing in the sector as opposed to reducing the funding for CP. The LPC have

worked tirelessly to support the campaign and have kept MP’s updated on the key messages

and statistics around CP.

The funding cuts of £113 million were announced in December 2016 with the quality payment

scheme announced. The LPC held the funding cuts meeting in December inviting many national

leaders to provide their perspectives and provide direction. The LPC supported contractors with

ongoing communications, toolkits and 1-2-1 advice and support to achieve the Quality Payment

and meet NHSE contractual and statutory obligations. Local contractors have also attended LPC

meetings to provide feedback and we have also completed the LPC satisfaction survey. 27

Contractors responded 60% rated the LPC support excellent and 38% rated the LPC good overall.

The LPC have worked to support the contractors with achieving the Quality Payment alongside

NHSE, Contractors , PSNC through set up of training events, ongoing support through telephone

and email support as well as communicating key information as developments occurred.

In addition; we have recently worked with County Public Health to develop commissioned the

County Stop Smoking Champix PGD Service. The LPC supported development of the PGD,

training and tendering with ongoing communication and resolution of issues. The county now

have over 50 Pharmacists with more going through the training. The fluenz mop up pilot in

partnership with LPT has been recommissioned successfully with interest in the model at

National PHE level and many other successes including a successful flu season with LLR having

delivered over 10,000 vaccinations in 2015-16.

HLP is an ongoing piece of work and we the LPC have trained over 170 leaders in LLR and 110

Health Champions have completed their Royal Society of Public Health Level 2 award to support

contractors to achieve the HLP quality criteria. We have an upcoming HLP engagement event on

3rd October to further support translating knowledge to action to support meeting the Q

Since my appointment in this role Leicestershire and Rutland LPC have undergone significant

changes in terms of membership, structures and ways of working and ensured a systematic and

robust implementation of our business plan and have made significant progress over the last

year with respect to service development, stakeholder engagement, finance/governance and

contracts.

Since the announcement of funding cuts on December 17th by the Department of Health, this

time has proved challenging and uncertain with many questions being raised about the viability

and rationale of the proposed future of Community Pharmacy. We have worked hard to raise

awareness with local bodies, representatives of key organization’s and MP’s. I am pleased to say

we have secured support from both Jonathan Ashworth and Keith Vaz thanks to the efforts of

local contractors in writing letters and the LPC working in tandem to raise the profile of CP. We

have had coverage in local media such as BBC radio and the local newspapers which has

involved both local contractors and the LPC.

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This is no doubt a challenging time but we hope that the work undertaken by LPC’s, Contractors

and national bodies with a unified approach will result in re-consideration and supporting of

Community Pharmacy’s vital role proposals to ensure Community Pharmacy can develop to

support the NHS five year forward view, STP integration as well innovate to remain sustainable

from within the sector. It is vital we remain sustainable but be supported to develop our role to

support clinical outcomes for patients.

I would also like to thank the contractors and their teams for their engagement and

responsiveness to LPC requests and information as the successful delivery of any initiative is

ultimately dependent on uptake and you who we represent. I hope you will continue to engage

with these opportunities at this critical time as our delivery will determine our ability to gain

further support and funding for commissioned services. The direction of the NHS is likely to be

driven by local decision making and therefore our continued engagement with these structures

and services is a vital lifeline for our future sustainability as well as your own local relationships

with the CCG.

The finance and Governance committee have supported the organization to become more

aligned to ways of working and the constitution and development of robust policies and

particularly ensured greater transparency and adherence to these regulations whilst ensuring

responsiveness and flexibility. The team have worked hard to ensure that our financial

investment deliver the best value for contractors and reviewed costs/expenses to reduce

expenditure where possible. We now have bimonthly meetings, changed our venue to gain

better value for money and further reduced unnecessary expenditure wherever possible.

The contracts committee have also responded to all requests in a timely manner and all matters

relating to contract regulations are up to date. The processes and timelines and terms of

reference have also been reviewed this year.

Stakeholder engagement has been vital to the successful outcomes we have achieved. This has

been implemented through building better relations with local CCG’s NHSE, medicines

management, LMC, PH and contracts teams such as stop smoking and substance misuse

ensuring that we are kept informed about key changes and have the opportunity to consult and

share information and training opportunities that are useful and valuable to development of

your skills and expertise. The engagement has also brought many opportunities for training and

accreditation programmes such as PH training for Pharmacy Teams, Inhaler technique training

for west CCG, initiatives to promote pharmacy and other opportunities.

With the NHS five year forward view plan and the NHS facing a 22 billion deficit, Pharmacy has

an opportunity to extend its role and leverage existing skills and competencies further to

support GP workload and to work across Multidisciplinary teams.

In order for LLR to capitalize on this opportunity, it is vital that all members of our profession

act with a unified and collaborative purpose to ensure we support each other and also gain

credibility and recognition for delivery of services within the region. The improvement and

delivery of NMS, MUR, EPS nominations, SCR Flu HLP and QPS delivery is a key factor to

enable you to gain more services income and improve patient outcomes in an economically

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challenging environment as well as allowing us to commission more services in the future

through engagement.

I urge you all to capitalize on existing services to allow us to represent you with a stronger

voice. Building strong working relationships locally with your GP’s will also support the

likelihood of future services being commissioned and also developing NMS/MUR referrals

from primary and secondary care.

Thanks for reading and thank you for your support and engagement this year. I hope we will be

able to continue delivering more value to our local teams, develop the role of CP in the local

NHS and ensure we are recognized and integrated into the local healthcare economy as a key

and valued healthcare professional.

Luvjit Kandula Chief Officer Leicestershire and Rutland LPC

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LLR Local Pharmaceutical Committee Chair’s report 2016 -2017

A message to Pharmacy Contractors across Leicester Leicestershire & Rutland.

It is an honour to address you as Chair of LLR LPC and to have the opportunity to work with the

committed team that makes up your Local Pharmaceutical Committee. The past year has seen

many changes, we say goodbye and a heartfelt thanks to my predecessor Sejal Gohil who has

taken up a full-time position in academia, it is her guidance and leadership throughout 2016 and

before that has kept the LPC on a steady path to support our contractors through some of the

most challenging times in community pharmacy. We also say farewell to Rajesh Vaitha, who

have supported the committee particularly in finance and governance.

The committee has gone from strength to strength with valuable contribution from all

members, we welcome some new faces to the LPC, Deep Patel & Mohamed Sattar this year and

welcome Shezad Alimohamed back to LLR. I am confident that you will soon be in able to put a

face to these names as the LPC continues in its goals to support and engage with our contractor

base.

Our chief officer Luvjit Kandula has worked tirelessly on behalf of the contractors in LLR, some

high lights include development of a robust business plan for the committee and supporting the

committee to deliver to our vision:

‘Advancing Community Pharmacy through innovation, collaboration and leadership’

The focus of the committee has been to engage empower and inspire patients, contractors, and

commissioners to integrate community pharmacy into the wider healthcare team. There are

many examples of this over the past year, Community Pharmacy teams made a ten percent

contribution to flu vaccination rates in LLR for 2016/17, the LPC has been shortlisted for a

Chemist and Druggist award for collaboration between GP and Community Pharmacy teams in

the West of the County, last year’s fluenz pilot has been presented at a national meeting and

featured in the pharmaceutical journal, commissioners are considering wider roll out this

season.

The core role of the LPC is to represent our contractor base, over the past year we have done

this tirelessly and sometimes this work remains unnoticed. Whilst the NHS faces mounting

financial pressures, we have worked with local commissioners to ensure that short term

solutions are not implemented without consideration of impact on the pharmacy network and

patients, examples include a robust consultation on Prescription Ordering Direct, deprescribing

of common medicines such as paracetamol and prescription direction.

The imposition of funding cuts in December of last year, despite extensive lobbying from the

network has brought many challenges to the profession, the LPC has run a number of workshops

and events to support Community Pharmacy teams to help mitigate the impact, this includes

business seminars, training for Health Champions and Leadership training to achieve HLP, a key

component of the quality criteria. As we progress through 2017, the committee plans to build

on existing relationships and forge new ones with commissioners and stakeholders to ensure

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that the untapped resource of community pharmacy is realised and some stability returns to the

sector.

I wish to extend my thanks to you all for your valued engagement with the LPC and look forward

to leading the committee from strength to strength.

Satyan Kotecha

Chair, Leicestershire and Rutland LPC

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1.1 Introduction

1.2 Leicestershire and Rutland Local Pharmaceutical Committee represent 227 Community

Pharmacies across Leicestershire and Rutland. A copy of our current LPC constitution can

be found here: LPC Constitution Leicestershire and Rutland LPC

Leicestershire and Rutland LPC will innovate, inspire and support Community Pharmacy teams. As the representative body of Community Pharmacy, we reinforce the importance and value provided by our profession. We represent contractors in local and national consultations to NHS England, Health and Wellbeing Boards and PSNC; We support, provide resources and guidance to our pharmacy contractors; support local enhanced and commissioned services promoting our local pharmacies enabling us to deliver quality healthcare and improved outcomes to our patients.

The committee is made up of 13 members; 8 independent contractors and 5 nominated by the Company Chemists Association.

The committee also employs 2 members of staff, the Chief Officer and the administrator who are based at Leicestershire and Rutland LPC Office, 54 Brandon Street, Leicester LE4 6AW

1.2 Mission Values and Goals

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1.2.1. Vision

Advancing Community Pharmacy through Innovation, representation and Leadership.

1.2.2. Mission

Engage, empower and inspire patients, contracts and commissioners and integrate Community Pharmacy into the wider healthcare team.

1.2.3. Values

The LPC values are based on the Nolan Principles of conduct Underpinning Public Life.

Selflessness

Holders of public office should take decisions solely in terms of the public interest. They should not do so in order to gain financial or other materials benefits for themselves, their family, or other friends. Integrity

Holders of public office should not place themselves under any financial or other obligation to outside individuals or organizations that might influence them in the performance of their official duties. Objectivity

In carrying out public business, including making public appointments, awarding contracts, or recommending individuals for rewards and benefits, holders of public office should make choices on merit. Accountability

Holders of public office are accountable for their decisions and actions to the public and must submit to whatever scrutiny is appropriate to their office. Openness

Holders of public office should be as open as possible about all the decisions and actions that they take. They should give reasons for their decisions and restrict information only when the wider public interest clearly demands. Honesty Holders of public office have a duty to declare any private interests relating to their public duties and to take steps to resolve any conflicts arising in a way that protects the public interest. Leadership Holders of public office should promote and support these principles by leadership and example.

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Goals

Operational Efficiency – to improve responsiveness and effectiveness of the Committee

• Governance

• Organisational Development and Efficiency

• Ways of Working

• Contracts, Regulatory and administrative

Service Development and Implementation – to improve uptake, quality and identify new

services for commissioning

• Improved Quality and Delivery of Advanced Services

• Improved Quality and Delivery of existing Enhanced Services

• Scoping and Development and Implementation of new commissioned services

• Training & Education plan – L & D Strategy

Stakeholder Engagement – to ensure integration of community pharmacy into the local NHS –

building effective cross collaborative working partnerships with Key stakeholders

• CCG engagement across LLR

• PH Engagement City and County

• NHSE engagement

• Health and Social Care (HWB and Better Care Fund)

• Other Health Care providers (Substance Misuse, Sexual Health

• Patients and Public

• Health and Social Care integration (Better Care Together)

• HCP’s (such as GP locality leads, Federations and the LMC)

Empower and Inspire Contractors – to share information , updates and best practice to

provide opportunities to raise the profile of the community pharmacy in LLR and ensure

contractors views are taken into consideration

• Communication Engagement and Liaison Strategy

• Represent and support contractors – newsletter, emails and website

• Raise profile of Community Pharmacy in local and national context

• Events – Contractors and use of data collection tools

• Development of Education Events

~ Share Best Practice

~ Local Meetings

~ Stakeholder engagement

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Business Plan 2016-17 and LPC Accountabilities

Work Strand Activity Objective/ Target / Desired Outcome including initial target end date

Activity Lead(s)

Refer to the next page for Committee Members names and contact details.

Ach

ieve

Op

era

tio

nal

Eff

icie

ncy

Organizational Development and Efficiency

Develop Strategy, Goals, and Operating Plan to ensure effective organization and ensure clear alignment to drive LPC agenda

CO and LPC

Ways of Working Ensure clear procedures, protocols, and accountabilities to ensure effectiveness of the committee to develop maximum value to contractors

CO and LPC

Corporate governance, Policy, and regulations

Ensure compliance to the LPC constitution corporate governance in policy, procedures, ways of working agreement and Contract responses

CO and Governance Subcommittee (AV, LK,AT,SK) CO and Contracts Subcommittee (JL,RA,SH,LK)

Review appraisal process 1 - employees (review) 2 - LPC - SG & LK) 3. Chair and Treasurer

1 - Ensure employees are effective in the work and get feedback on their performance 2 - Ensure members are effective in their representation of contractor’s interests

1. Employees: Review Subcommittee (JL, SH, SK) 2. LPC Members - Chair and CO 3. LPC Member feedback

Bu

ildin

g C

olla

bo

rati

ve W

ork

ing

Re

lati

on

ship

s

NHSE Maintain relationships with key stakeholders CO and LPC

CCGs Ensure LPC is represented to influence the local NHS Agenda and integrate community pharmacy and commission new services for : West Leicestershire CCG, East Leicestershire CCG and Leicester City CCG

CO/Chair/Vice Chair

LMC GP, Locality Leads and GP Federation LDC LOC

Ensure the LPC is informed and represented with local medical, dental and optical stakeholders to build cross collaborative working relationships.

CO/Chair

Local Authorities 1 - County HWB 2 - City HWB

Ensure the LPC is informed and represented with local authorities and HWBs

CO/Chair

Local Professional Network (LPN)

Ensure LPC is a stakeholder in the LPN and influences direction and agenda of the group

CO/SK/NL (LPN Representative)

Other Healthcare providers Ensure the LPC is informed and represented with other healthcare providers such as sexual health and Substance Misuse

CO/Chair

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Pharma Industry To gain funding and support for new services and education funding for contractors

CO/Chair

MPs and Councilors Ensure the LPC is politically aware and influencing local politicians

CO/Chair

Media Demonstrate the value of the profession to the public to organize one annual event to promote pharmacy

CO

Serv

ice

De

velo

pm

en

t an

d Im

ple

me

nta

tio

n

Improved Quality and Delivery of Advanced Services

Improve clinical competency and quality of NMS and MUR delivery

CO

Improved Quality and Delivery of Existing Enhanced Services

Ensure contractors are protected from adverse actions by CCGs, GPs and other Support contractors in defending new contract applications

CO

Scoping, Development, and Implementation of new commissioned Services

develop and pursue new opportunities as they arise for LPC agreement and develop existing agreed LPC services

CO/Chair

Training and Education to support upskilling of Contractors to deliver quality clinical services and Improve uptake

Enable delivery of services by contractors Protect existing services for contractors and therefore protect contractors essential point

CO/Chair

Em

po

wer

an

d In

spir

e C

on

trac

tors

Events to add value to contractors and improve engagement

Events to be held informal/ formal every quarter

CO

Communications and Media to raise profile and ensure two-way communication

Ongoing email website and newsletters to keep contractors informed and share success and best practice across LLR

CO

Service development Identify new opportunities for service income for contractors Support developments that increase contractors essential point both commissioned and private

CO/LPC

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Key Achievements Summary

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Committee Members

Leicestershire and Rutland LPC members possess extensive experience as

a collective in different fields bringing a unique contribution of skillset

and expertise to progress LPC workstreams and achieve positive

outcomes for our contractors.

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LPC Members Biography

Luvjit Kandula (Chief Officer)

Luvjit currently works as the Chief Officer of Leicestershire and Rutland Local Pharmaceutical

Committee. Her role involves advancing community pharmacy in the local NHS whilst

representing Community Pharmacists interests.

Luvjit has extensive experience working as a Community Pharmacist also having worked in

hospital pharmacy and industry both in the UK and abroad. Previous roles include Head of

Pharmacy Services and Management of the Pre-registration Programme and Chairing

Warwickshire Local Pharmaceutical Committee. Luvjit has been Recently appointed as a

Specialist Advisor for the All Party Parliamentary for Diabetes and the Chair of the Community

Pharmacy Group at the PCPA (Primary Care Pharmacist Association) to integrate, strengthen and

develop of the role of Community Pharmacy in the NHS. Satyan Kotecha (LPC member (Independent) - Chair Satyan, a Pharmacist with over 25 years of experience, working in Community Pharmacy and

strategic roles including PEC (Professional Executive Committee) Pharmacist, Chair of

Leicestershire & Rutland Local Pharmaceutical Committee (LPC), a member of Warwickshire LPC

and currently serving as Local Professional Network (LPN) Chair for pharmacy in the West

Midlands (NHSE). Also, he represents Warwickshire LPC on the Arden Area Prescribing

Committee & Respiratory sub-group, and is also a member of the West Midlands Diabetes

Clinical Network. With an interest in Diabetes and Respiratory fields, Satyan has worked with

Local, Regional, and National leads in the development and delivery of structured education for

healthcare professionals to improve patient outcomes in these areas.

Adam Thomas (LPC member- Independent) -Treasurer

Adam Thomas has been an LPC committee member and Treasurer since joining in 2014. Previously Adam trained as a hospital pharmacist and after working as a specialist clinical pharmacist at Walsgrave hospital Coventry for three years he then moved to the Derby Royal Infirmary as the Directorate lead for Trauma and Orthopaedics. Adam made the move into community pharmacy ten years ago and has been working for the Morningside group in Leicester where he is now the Superintendent pharmacist. He also sits on the Numark English advisory board and is a part of the Nutricia Pharmacy advisory group for infant nutrition.

Outside of pharmacy Adam is keen on weight lifting, gardening and target sports and is a member of the local archery and gun club."

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Sue Hind (LPC member and Vice Chair)

Currently the Vice chair Leicester, Leicestershire & Rutland LPC, Sue has been on the committee

for 18 years and sat on the contracts sub-committee, also represented the LPC at PNA board

level and the EPS development board. Run a family run pharmacy for over 30 years and previous

to that worked in hospitals in London and for 9 months in New Zealand.

Rafica Ahmed (LPC member – CCA – Boots) – Executive Committee Member

Qualified Pharmacist since 1999. Rafica works for Boots and her experience ranges from leading

and working within pharmacy business at ground level managing stores. She has coached,

developed, and managed a large team of qualified pharmacist in Leicestershire, Northampton

shire and Bedfordshire. Rafica has also managed the retail and pharmacy business within Boots

as an Area Manager of many areas. In 2013-15 she was in a strategic role and partner for

pharmacy to the Head of Region leading and developing pharmacy excellence within Boots and

negotiating pharmacy services with Public Health, NHSE and local commissioners. Rafica is

currently Flagship Manager of Boots Fosse Park and has been a CCA member on LPCs across the

country since 2005.

Jane Lumb (LPC member independent) – Contracts Subcommittee Lead

An independent contractor member of Leicestershire LPC since 2010. Jane is currently Director

and Superintendent pharmacist for Masons Chemists, an independent group of 5 pharmacies in

North West Leicestershire. Previous roles included supporting independent pharmacists, and

their teams, in a variety of roles at Numark including Training and Professional/Commercial

support. Jane has extensive contract experience from her previous roles in the multiples which

included Area Management, which she uses to support contract matters in her role on the LPC.

Altaf Vaiya (LPC member Independent)

Altaf Vaiya, Director of Alpharm Chemist Ltd an independent pharmacy in Leicester. I have a

great passion for pharmacy and for supporting pharmacy as a profession. My special interests

including mentoring newly qualified pharmacists, creating support networks for pre-registration

pharmacists and bringing support to pharmacy contractors.

I am a family man, a keen Leicester city supporter & I love reading and watching the news.

Dr Neena Lakhani BPharm; MSc; DipClinPharm; PhD; MRPharmS – (LPC member – Independent) Neena works as a community pharmacist in the independent sector. She is an executive member of the Leicestershire and Rutland Local Pharmaceutical committee (LPC) and is a member of the Service Development sub-committee. She has served on the LPC for over 8 years and was past Chair. She is a senior lecturer at the Leicester School of Pharmacy at De

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Montfort University, UK. She is also the ‘Community Pharmacy Champion’ for the National Institute of Health Research (NIHR) East Midlands Clinical Research Network (CRN).

Neena has extensive experience in hospital, academia, and primary care pharmacy. Her interests

include the development of targeted pharmaceutical services for multi-cultural population

groups, including the management of respiratory disease. She was the project lead of the

Pharmacy First Minor Ailments scheme in Leicester City. She leads on the Interprofessional

Education (IPE) programme for the MPharm. She is keen to promote the role of pharmacists

through inter-professional education and collaborative practice.

Pallavi Dawda (LPC member Independent)

I have recently joined the Leicestershire and Rutland Local Pharmaceutical Committee with

extensive experience of managing a busy independent pharmacy. Previous experience includes

working for multiples as a branch and district manager. I understand the commercial and

professional challenges facing contractors and work with the LPC to support independent

pharmacies. I also have a role as Local Professional Network Support/ Pharmacist Advisor for

NHS England, this role allows me to provide key stakeholder support which affect contractors on

a daily basis.

Shezad Alimahomed (CCA representative – Boots)

Shezad qualified as a pharmacist in 2005. He has spent many years (2006-2013) in leading and

growing pharmacy businesses across Leicestershire as a Pharmacist Store manager for Boots,

whilst also spending 2 years at an Independent in-between this time. He has held roles in Boots,

which include the development of pharmacists, held a role as pharmacy business partner to the

head of region in Central England and most recently has held a position of Area Manager in

Nottingham North, before moving back to Leicestershire as Area Manager. Shezad is a CCA LPC

member (2013-2015 and 2017 – present) and was vice chair for 6 months before leaving the LPC

in 2015.

Liane Hannah (CCA representative Boots )

Liane qualified as a pharmacist in 1992 and has worked for Boots The Chemists all her

professional life. She has undertaken many roles including store pharmacist, field support roles

including Area Manager and is currently the Regional Pharmacy Experience Manager for the

Midlands. Liane became a CCA LPC Rep for Leicestershire and Rutland Local Pharmaceutical

Committee in 2016.

Mohammed Ibrahim – LPC member (Independent)

Mohammed is the clinical services director and quality assurance lead for a medicines

management and training organisation and he is also a partner and lead clinical pharmacist in a

100-hour community pharmacy in Oakham. He has over 20 years’ experience in community

pharmacy, GP practice, and working in primary care NHS organizations. He has held senior

clinical and management positions and he has supported the development and delivery of

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enhanced services from community pharmacy for which he was nominated for the

pharmaceutical care awards twice. Previous roles include: Chief Officer for Nottinghamshire LPC,

Clinical Services Director for Surelines Ltd, GP practice Pharmacist at various GP practices in

Leicestershire and Staffordshire.

Deep Patel (LPC member – CCA – Celesio)

Deep Patel is currently working for Celesio as an NHS Excellence Manager with a background in

Community Pharmacy and Area Management. He has recently joined the LLRLPC membership

Subcommittee Membership

The Vision and Strategy day in 2016 has led to the collective LPC setting up subcommittee

structures to undertake key workstreams, actions and provide strategic input to the goals we

have agreed. This has subsequently been reviewed in Spring 2017 for the purposes of next

year’s report.

The committee has been structured into subcommittees to support, direct, and implement the

LPC strategy and provide a mechanism in which the committee can ensure full participation and

engagement into key workstreams.

The subcommittee functions and members have been reviewed in 2016 and are listed below.

There are Terms of Reference each subcommittee group.

The subcommittees will work closely with the Chief Officer to ensure oversight to provide input

and take agreed actions to support agreed workstreams.

The subcommittee is responsible and accountable for providing a monthly update and report to

the LPC committee to report progress and action taken

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Website and Communications

The website for the LPC can be found at

http://psnc.org.uk/leicestershire-and-rutland-lpc/

The newsletter, service updates and supporting information including PH, CCG services

information, useful resources and google calendar of events and newsletters are now available

for your use.

We also have a twitter account @leics-lpc which is increasing engagement over time. You can

also join me @luvjitkandula to keep up to date on the latest news .

A summary of the survey monkey LPC satisfaction survey can be found in Appendix 1

Our primary communications will be to provide email notification and your responses and

feedback to any requests would be greatly appreciated to allow us to gather information and

organize events on your behalf. The responsiveness of our contractors will subsequently define

how well we can negotiate on your behalf for new services and opportunities.

During the last 12 months ; The LPC have extensively communicated and updated contractors

on key issues and developments. The website is updated with key information that mirrors the

emails you receive is communicated about services, FAQ’s, national and local news.

Key Resources Link

Newsletters and CCG Updates http://psnc.org.uk/leicestershire-and-rutland-lpc/lpc-newsletters-2016/

Local contacts and Resources (including LLR services commissioned and links to SLA’s, contacts and service specifications where available) (printable)

http://psnc.org.uk/leicestershire-and-rutland-lpc/llrlpc-local-contacts-and-resources/

LPC minutes and annual reports http://psnc.org.uk/leicestershire-and-rutland-lpc/lpc-archive/

LPC meeting dates http://psnc.org.uk/leicestershire-and-rutland-lpc/lpc-meeting-dates/

NHSE CD newsletters and information

http://psnc.org.uk/leicestershire-and-rutland-lpc/controlled-drugs/

CPAF guidance and Resources for self-care, NRLS and links To PSNC Resources

http://psnc.org.uk/leicestershire-and-rutland-lpc/cpaf-2016-17/

Quality Payments Resources

http://psnc.org.uk/leicestershire-and-rutland-lpc/quality-criteria-achievement-guidance-and-resources/

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HLP Resources (including LLR signposting information for City, County and Rutland, Health Promotion), MECC and other briefings

http://psnc.org.uk/leicestershire-and-rutland-lpc/hlp-guidance-and-resources/

Pharmoutcomes Support HLP and QPS (including guides)

http://psnc.org.uk/leicestershire-and-rutland-lpc/pharmoutcomes-support/

CPPE training events http://psnc.org.uk/leicestershire-and-rutland-lpc/cppe-events-2017/

Supporting your business and other key documents for contractors

http://psnc.org.uk/leicestershire-and-rutland-lpc/llr-funding-cuts-meeting-resources/

Flu Vaccination Service 2016-17 (awaiting national updates for upcoming season)

http://psnc.org.uk/leicestershire-and-rutland-lpc/806-2/

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Treasurer’s report Leicestershire and Rutland LPC 2016/2017. Treasurer - Adam Thomas

Accompanying Notes to the audited accounts 2016/2017 Members of the committee are required to attend the LPC meetings regularly as well as attend meetings on behalf of the LPC and contractors. Operating under Nolan Principles, the LPC consider that members carrying out duties on behalf of pharmacy contractors should not be out of pocket. The LPC operates within a robust Accountability and Governance Framework that is regularly monitored. All members abide by our expenses policy which is routinely reviewed and updated by the LPCs finance and governance committee. The total LPC administrative and contractor support costs for the year under review totalled £183,636 – an increased spend of £22,388 over the previous financial year. The increase was largely due to the PNSC request for the LPC to financially support the judicial

review around the pharmacy cuts. This equated to an additional payment of £20,972.

The PSNC recommendation of keeping 50% of their levies (£30,000) as a buffer is always

adhered to. Due to the effective and careful spending made by the committee last year we also

had sufficient reserves to meet the PSNCs request for the additional payment.

£3,572 was allocated to Travel expenses allowing key members of the LPC to attend vital meetings in the aim of both supporting contractors and building a stronger network with other allied health professionals and commissioning bodies. With a newly appointed Chief Officer in post this has led to an increased representation of the LPC at high level meetings throughout the year and also reduced locum backfill where in the past other committee members may have been asked to attend these meetings. Levies paid by the LPC to the PSNC totalled £59,864 - this is an anticipated and budgeted expenditure beyond the control of the LPC. Moving forward the committee has budgeted for a similar £60,000 PSNC levy this financial year. Income derived from levies paid by contractors to the LPC was £180,000. In April we also received an additional £29,120 from Health Education England to support HLP training and then a further £23,150 in May. We also have an additional £9,537 held in a separate bank account for the specific training of contractors to be allocated over the next financial year. Over 2016/2017 the cost of running the Leicestershire and Rutland LPC was £102,800. This

excludes the total sum of monies paid to the PSNC (£80,836). The closing balance in the bank as

of 31 March 2017 was £138,935 and the opening balance for the year going forward on 01 April

2017 was £153,935.

In recognition of the recent funding cuts within community pharmacy the LPC has decided to

support contractors and use some of its reserves to give contractors a two month levy break.

This will equate to a saving of around £132 per pharmacy contractor across Leicestershire over

the months of September and October.

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The LPC has adopted new ways of working over the last 12 months and is in a healthy financial

position as a result. We are constantly looking for ways to re-invest LPC money into training and

support that supports local contractors and the pharmacy profession as a whole.

The accounts have been reconciled by myself as Treasurer and (as per our governance) are also

audited by an independent accountant Sharman Fielding.

My thanks go to the Chief Officer, Chair, exec officers and committee members for their ongoing support and governance of the finances of the LPC. I am always happy to answer any financial queries from contractors at any time and a full set of accounts can be viewed on request

Adam Thomas Treasurer, Leicestershire and Rutland LPC

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Accounts 2016-27

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Appendix 1 – LPC Satisfaction Survey

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