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Transcript of Legalex Show Guide 2016
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11 & 12
MAYExCeLLONDON
WEDNESDAY
10AM - 6PM
THURSDAY
10AM - 5PM
THE BUSINESS BEHIND LAW
6
UPPORTEDBY
MEDIAPARTNERS
INDUSTRY
LEADING SPEAKERS
150 CPD ACCREDITED
SEMINARS
1-2-1
ADVICE
100 LEADING
SUPPLIERS
THE LATEST
TECHNOLOGY
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TWEET US @LegalexShow | TWEET ABOUT US #legalex
Welcome to Legalex, the
biggest event around
committed to the businessbehind law. Following two
phenomenally successful
years, 2016’s event will
provide you with the greatest
number of leading legal
suppliers and CPD
certified seminars yet.
The exhibition has continued itssignificant growth with new andinnovative suppliers who areinspiring legal professionals tomake the changes necessary totheir practice.
W
E L C O M
E T O
L
E G A L
E X
HEADLINESPEAKERS 10The essential sessions featuring the verybest advice and latest information fromthe legal sector’s finest minds.
SEMINARSCHEDULE 19Full details of every seminar with timesand locations to help you arrange yourdiary in advance.
EXHIBITORLISTINGS 65The complete list of every exhibitor atLegalex 2016.
OURSUPPORTERS 64The businesses and organisations thathelp make Legalex possible.
FLOORPLAN 71See where you can find every exhibitor,seminar hall and show feature.
Take advantage of what isa fantastic and unequalled
opportunity to discover aplethora of new featureswhich could shape the futureof the industry, from newtechnologies, to learning aboutthe latest developments, not tomention making contact withthose that can help your firmgrow to new heights.
Over the course of two days,ExCeL will be host to an unri-valled array of the sector’s mostinfluential and experienced legalminds, providing you with 150
THE LARGESTEXHIBITION
DEDICATED TOTHE BUSINESSBEHIND LAW
CPD accredited educationalseminars and 100 exhibitors.
The most progressive namesin law will be present asexhibitors, many of which are atthe cutting edge of dealing withthe change that’s imperative foryour practice to make in orderto compete effectively with thecompetition you face.
Once again the show has aspeaker line-up that is packedwith the most innovative anddistinguished figures workingin law; you can use this show
SUPPORTEDBY
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HUGE WELCOME to Legalex, the event specifically
designed for the most progressive, entrepreneurial,
future focussed lawyers and ambitious, dynamic
and curious law firms seeking cutting edge and
leading innovations to compete in our increasingly
competitive and challenging legal market.
I’m sure you will agreethat the legal ecosystemis changing and evolvingat a rate of speed never
previously experiencedbefore and businesses oflaw are being challengedand forced to adaptintelligently or risk beingleft in a smart competitor’sshadow.
Legalex is a unique event.This conference is thelargest UK national eventdesigned specifically tohelp legal firms improve,expand, grow, future-proofthe business of law, to find
more clients, moderniseand ultimately take yourlegal service company tothe next level in the presentwhilst preparing for theincreasingly consumerdemanding, machineintelligent and roboticworld.
There are over 100 free CPDaccredited seminars, leadinglegal business experts, 1-2-1advice, networking, and150 of the most innovativeproducts and services
changing the legal industryin 2016 and the decadeahead.
With continual rapidchange comes opportunity
AN INTRODUCTION TO LEGALEX
and Legalex stands as thepremier event for thosefirms that are ready tomirror the evolution of
the sector they operate in;standing still, doing nothingand/or ‘doing businessas usual’ is no longer aviable option for manybusinesses in this industryand profession. It never was,by the way. If you want tosucceed in the business oflaw in 2016 and beyond,you need to consider theunusual. And you’ll find it allhere at Legalex.
Staying abreast of trends,
drivers and innovationsand gaining an awareness,understanding and helpinghand to overcome thedeluge of threats that sitwith the legal territoryis what makes Legalex aMUST attend event foranyone working in law,or about to.
I feel grateful to be involvedand privileged to greetyou to what will be a veryspecial and beneficial twodays. Enjoy using this show
guide to plan your day andmake the very best of yourvisit to Legalex.
Warmest,Chrissie Lightfoot
CHRISSIE LIGHTFOOTOne of the world’s top women futurists and
bestselling author of ‘The Naked Lawyer’ series
guide to plan your visit carefullyand ensure you catch the seminar
that you need to see across our 10theatres.
The full listing of every exclusiveseminar is available in this guideso you can note the talks andfeatures which are essential toyou. Every session is deliveredby an expert in their fieldproviding you with world classguidance, knowledge, andexperience that will be of hugebenefit to your business.
You don’t need to book in advance
for the seminars, but demand tosee them is unsurprisingly high so
make sure you get to them earlyin order to avoid missing out.
Once again Legalex is co-locatedwith Accountex, the multi-award nominated exhibitionfor accountants in business,creating a national-scaleplatform that brings solicitorsand accountants together.
We look forward to seeing youat the show for what will beanother incredible event forthe legal sector.
MEDIAPARTNERS
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Legal Practice Management Software
Receive a demonstration of LEAP today
visit stand no. L360
0843 713 0135 | www.leap.co.uk | [email protected]
Integrated Searching
Document Management
Automated Forms andPrecedents
Time RecordingMobile Applications
Billing and Accounting
Legal Aid Compliant
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Providing the best possible journey for our mutual clients
Our expertise
Your expertise
T1H
4E
1L
1A
1W
4
T1H
4E
1L
1A
1W
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2016
In 2016 we will be celebrating ten years ofexcellence. We are highlighting those who areshining lights in innovation, and the people
and organisations that are developing newways to help their clients.
So don't miss out on this opportunity to celebrate thevery best work around and make your nomination now.
Only 2 weeks left to nominate!
KEY DATESClosing date for entries 27 May 2016Finalists announced August 2016Excellence Awards ceremony 20 October 2016
ENTRIES CLOSE:
FRIDAY 27 MAY 2016
Make a nomination at www.lawsociety.org.uk/excellenceawards
#lawsocawards
AS GOOD AS OUR WORD
SPONSORS
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EXPERTPANELSESSION
ROBOTS IN
LAW. LET’SBE FRIENDS…
THE PANEL SESSIONWILL TAKE PLACEON WEDNESDAY
AT 11.00 IN THEKEYNOTE THEATRE
James is CIO for the Xerox Consultingand Analytics Services (XCAS) group
of companies and the AnalyticsResource Center (ARC). He supportsthe advancement of the businessthrough optimal focusing of RD&E andM&A funds, supporting major clientengagements, and assisting ideationand fulfilment of innovations for newopportunities.
James understands the art of the possible,informing the right decision making toachieve a balanced innovation portfolio thatoptimises existing platforms, develops shortterm projects with clear ROIs, and fostersfuture research development that willdeliver dividends in the years to come.
James was the co-founder and managingdirector of NewField IT, a Xerox Company, aconsulting and analytics business which hasserved half of the top ten law firms in theUK in workplace optimisation.
Peter, CEO of RAVN Systems,started his career in the information
retrieval industry as a researchengineer at BT Research. He’s sinceparticipated in the delivery ofsome of the largest high-profilesearch and unstructured dataprocessing systems in the world,at organisations like Autonomy(now HP) and as an independentconsultant.
In 2010, he co-founded RAVNSystems to build and deliver the nextgenerations of advanced search-basedcognitive computing systems.
Peter has overseen a tectonic shiftin perception regarding cognitivecomputing systems and the level oftrust clients and other stakeholdersare putting into the technology, a shiftlikely to have dramatic consequenceswithin the legal space.
PETER WALLQVISTJAMES DUCKENFIELD
The Legalex panel session offers youan opportunity to listen to and interactwith some of the industry’s most reveredleaders as they discuss the current keyissues within the world of law. Build yourknowledge and evolve your business
with a session that’s packed with insight,information, and advice.
Join Chrissie Lightfoot, James Duckenfield,Peter Wallqvist, Greg Wildisen, David George,and Mike Potter for this unique and unmissableopportunity.
Hear from leading thought leaders,technology providers, and practitioners onhow cognitive computing, AI, and robotsare actually making THE difference inbusinesses of law.
The panellists will help you understand therange of affordable AI systems and share theirinsights as to how AI technologies are used aslegal services and/or products today and howthey could potentially be used in the monthsand years ahead to give you competitiveadvantage.
GROUP MANAGINGDIRECTOR AT XEROX
CEO ATRAVN SYSTEMS
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THE NAKED LAWYER
Chrissie founded EntrepreneurLawyer in2009, and it has quickly become a world-wide consulting business, specialisingin the future of legal services, artificialintelligence and robotics in law, relationship‘SocialHuman’ sales, personal brandingand social networking.
Chrissie has received numerous honours,including ‘Legal Professional of the Year2013’ and ‘Top 100 International Executive’and was a Thought Leader and contributorin ILTA’s & FastFuture’s 2014 report ‘LegalTechnology Future Horizons: Strategic
David George is an emerging
technology specialist at IBM. Fromhis desk at the IBM development labin Hursley, UK, he spends his daysintroducing businesses to new andexciting technology and using it tosolve interesting and unconventionalproblems.
Currently, David, who joined IBM in 2008,works with IBM Watson Group to developthe next generation of tools for the WatsonDeveloper Cloud, enabling developers tobring cognitive capabilities to their ownapplications.
Prior to IBM, David was a web systemsspecialist at Ordinance Survey, and was anIT department subject matter expert forJava and IBM WebSphere technologies atNorwich Union Healthcare until 2007.
Greg Wildisen is an entrepreneur who
has built several legal technologybusinesses. He has an extensivebackground in legal and supportservices with degrees in both lawand business. He is currently theinternational managing director ofNeota Logic, an artificial intelligencebased smart advisor platform.
Prior to joining Neota in 2015, Greg wasinternational managing director and headof product strategy for Epiq Systems, aNasdaq-listed legal technology business. He
joined Epiq in 2008 through its acquisitionof PinPoint Global, a SaaS eDisclosurecompany.
Prior to PinPoint, Greg lived in Australiawhere he founded Diskcovery, a legalsupport business that was acquired by CCH(Wolters Kluwer).
Mike is a partner and head of theTransaction Services Team at AddleshawGoddard. He set up the team in 2010 andsince then it’s grown from five to over 150people, including apprentices, paralegals,lawyers, and managers.
The TST carries out work that doesn’t needto be done by qualified lawyers to giveclients greater flexibility and to improvecost efficiency. As part of this, the teamhas a particular focus on the application oftechnology to the delivery of legal services.
Prior to setting up and running TST, Mike
worked in the corporate team and specialisedin M&A and private equity, advising onacquisitions, disposals, investments, andcorporate re-organisations.
PANEL HOST - CHRISSIE LIGHTFOOT
DAVID GEORGEGREG WILDISEN MIKE POTTER
Chrissie Lightfoot is CEO of EntrepreneurLawyer Limited, as well as a writer,international keynote speaker, legal and business commentator, solicitor, and authorof the bestselling ‘The Naked Lawyer’ series.
EMERGING TECHNOLOGYSPECIALIST AT IBMWATSON
INTERNATIONALMANAGING DIRECTORAT NEOTA LOGIC
PARTNER & HEAD OFTRANSACTION SERVICESAT ADDLESHAWGODDARD LLP
Imperatives for the Law Firm of theFuture’. LinkedIn TOP 2015 List announcedChrissie as the best-connected and mostengaged woman in the legal sector (fourthacross all sectors).
She sits on the UK Technology AdvisoryCouncil, working with IBM and othersto shape the development into theprofessions of ‘cognitive’ decision toolssuch as IBM Watson. Chrissie is also anentrepreneur mentor at Law without Walls;featured in Time Magazine, The FinancialTimes, and Forbes.
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DIRECTOR GENERAL OFTHE INSTITUTE OF EXPORT
LESLEY BATCHELOR, OBE
Lesley has been director general ofthe Institute of Export (IOE) since2010 and CEO of Open to Export,a free to access interactive websitehelping UK businesses get ready tosell overseas, since 2014.
Lesley is active on the APPG AdvisoryPanel on Trade & Investment and theAPP Manufacturing Group, and givesevidence to the House of Lords SelectCommittee on government supportfor SMEs. She is a leading light in
Lesley Batchelor is a champion of UK exporters, with a powerful track
record in enhancing the performance of hundreds of businesses and
remains one of the UK’s most influential women in leadership.
thought leadership issues connectedwith international trade.
Lesley has invaluable expertise inintellectual property, global licensing,and marketing, having worked with
software and creative and music groups.Awarded an OBE in the 2014 BirthdayHonours list, Lesley was recently
judged to be the CBI Real BusinessFirst Woman in Business Services andCEO of the Year from the Congress ofTrade Associations for 2015.
There is a great chancethat you will need to visit,liaise with, or interact withcolleagues and partnersin other countries. It isincreasingly important inbusiness to make a goodimpression, stand out in themarketplace, and differentiateyourself and your company
from the competition. Lesleywill highlight some of thepitfalls using her detailedknowledge of how localculture impacts internationaltrade and how to get started.
THURSDAY | 14.00KEYNOTE THEATRE
Selling LawServices Overseas
JONATHAN SMITHERS
PRESIDENTOF THE LAW
SOCIETYA name recognised throughoutthe legal world, Jonathan Smithers
has visited much of the globe in
his position as president of The
Law Society. Join him as he casts
his expert eye over the subject
of technology in law and its ever-
expanding influence on how the
sector will look in the near future.
Jonathan began his articles in 1984 atCooperBurnett in Tunbridge Wells. Hequalified in 1986 and became an equity
partner at the firm in 1990. He is nowthe senior partner.
Jonathan joined The Law SocietyCouncil in 2007, representing
Technology is changing the way solicitors carry out their work. The legal
sector is embracing technology and process-driven services are beingcommoditised through automation. The effective use of technology has thepotential of widening access to justice by reducing the cost of legal services.With artificial intelligence, ‘big data’, and communication being areas whererevolutionary change is taking place, Jonathan will talk about the impacttechnology is having on the profession and how it is driving change.
WEDNESDAY | BREAKFAST SESSION | 10.15 | KEYNOTE THEATRE
Technology as a Driver of Changein Legal Practice
over 2,000 solicitors in the Kentconstituency. He has also heldpositions on the membership boardand the Law Society Gazette EditorialAdvisory Board.
As president of The Law Society,Jonathan travels around the worldto talk about the key issues affectingsolicitors and promotes England andWales as the legal jurisdiction ofchoice.
Jonathan has previously representedthe Society as a media spokespersonon a range of legal issues and alsorepresents The Law Society on theLand Registry Rules Committee.
HEADLINE
SPEAKERSOur seminar schedule presents an unrivalledarray of globally revered speakers in thelegal sector, and also contributes towards
your CPD points.
Our line-up of headline speakers stands unequalledin the level of expert knowledge and advice it canoffer you and your business. You will learn and gaininspiration from representatives of the world’s mostinfluential companies and organisations, such asSymphony Legal, Institute of Export and LexisNexis
A range of topics will be covered, including thechanging landscape of the legal sector, overseas expan-sion, and protecting your data in the cloud, amongstmuch more. The following pages will highlight the semi-nars you simply cannot afford to miss.
Our line-up of headlinespeakers stands unequalled inthe level of expert knowledge
and advice it can offer you andyour business.
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JAMES NOBLE PRACTICE GROWTH EXPERT
This seminar will explore how to ensure thateach of your departments is profitable andmake the necessary changes for your practice tosurvive; what corporate structure to have once astrategy has been agreed; how each departmentshould operate and how technology will impactyour practice; how to change the transactionalnature of your relationship with clients byfinding ways to engage regularly as well as howto explore the use of private equity and build amodern law firm with consultancy and wealthmanagement at its core.
WEDNESDAY | 13.00 | KEYNOTE THEATRE
Surviving the Legal Maelstrom
With an extensive background in business
growth consultancy and strategic marketing,
James has been helping firms of all sizes
experience predictable and consistent
business growth for decades.
How private equity and external
funding will impact on the legalprofession. How engaging withother professions i.e. financialservices can impact the futurestrategy of your law firm.
WEDNESDAY | 15.00SYMPHONY LEGAL THEATRE
Financing YourPractice & Preparingfor Succession
VIV WILLIAMS
James is a partner at Propero Partners, acompany that designs and implementsstrategic marketing campaigns thatestablish a point of difference forbusinesses in the legal industry.
SPECIALIST ON STRATEGYMANAGEMENT, PRACTICE,& DEVELOPMENTViv Williams is a leading consultant to law firms on the topics
of strategy, management, practice, development and marketing.
ALSO SPEAKING ON:
THURSDA Y A T 14,00,
HO T TOPICS THEA TRE
Viv’s experience as a Managing Director of twofloated plc companies adds a new dimensionto law firms. He has the experience necessaryto provide an invaluable practical managementinsight that applies to all professional firms.He is a specialist in strategy, merger andacquisition and “lean management” theory,helping law firms to evolve. He provides thevision and inspiration for law firms to becomemore corporate. By applying corporategovernance to a modern law firm, Viv helpsthem to improve their management systemsand increase profitability.
Viv is involved with several businesses servingthe legal profession as Chairman of Ochresoft
Strong client relationships are essential for thesurvival of the modern law firm. Referrals are stillthe primary source of new business for most firms,after all. But how many valuable new clients are youmissing out on between referrals? This seminar willcover the digital marketing strategies that are drivingreal, predictable growth for law firms and how youshould model these strategies to grow your firm.
WEDNESDAY
| 15.00
| KEYNOTE THEATRE
How to Win Clients Between Referrals
JONATHAN WINCHESTER
CEO OF UK’SLEADING CUSTOMERSERVICE FEEDBACK
ORGANISATION
The knowledge accumulated from workingwith over 900 UK clients and conducting300,000 ‘mystery shops’ has given Jonathanand his team an amazing insight into whatconstitutes great (and poor) customer service.
With a portfolio of business varying fromlegal firms to zoos, attractions to vets withmuch in between, the company is ideallyplaced to motivate owners and managersto make instant and ongoing improvementsto the customer experience.
As a well-known public speaker, heregularly speaks at large events andrecently shared a platform with SteveWozniak, co-founder of Apple.
As CEO of Shopper Anonymous UK,
Jonathan is passionate about good
customer service and the need for
constant quality improvement. Join him as
he reveals invaluable insight into how the
profession’s current standards shape up.
The largest customer journey studyis being undertaken with the legalsector in the first quarter of 2016 byShopper Anonymous. This includeshundreds of mystery shops to alarge number of UK legal firms.For the first time, Jonathan willunveil the findings and discuss the‘golden nuggets’ that firms need
in order to keep ahead of theircompetition, as well as changingthe public’s perception of thesector’s current standards.
WEDNESDAY | 14.00KEYNOTE THEATRE
The Evidence – How Goodare Firms at DeliveringMemorable Service?
Technologies, providing specialist solutions forconveyancing and private client; Legal ServicesDirector of SIFA, providing a specialist financialsservices solution; Director of Ampersand, whichprovides merger and acquisition solutions forthe legal profession.
Viv has written two books on law firmmanagement and is regularly interviewed bythe Law Society Gazette on a host of topics; hehas a monthly column in the Solicitors Journal.
Viv is an accomplished public speaker andhas presented numerous seminars and
conferences and is a keynote speaker atLegalEx.
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CONVEYANCING GURUSAndrew Stenning - has accrued a wealth of experience in theconveyancing sector, both as an estate agent and a practicemanager for a law firm in Sussex specialising in commercial andresidential conveyancing.
Andrew set up Searches UK in 2008 to provide solicitors andconveyancers with a unique standard of service and care. SearchesUK is now regarded as one of the leading search providers inEngland and Wales and was recently acquired by Fitzalan Partners, aNAHL Group PLC company. To praise his energy and determination,Andrew also won Entrepreneur of the Year at the Sussex BusinessAwards in 2015.
Andrew Crawshaw - Andrew got involved in the propertyindustry around 15 years ago and has covered a wide spectrumin that time. He started as an estate agent for Halifax and after amove to London worked his way up to sales operations managerfor The Digital Property Group. Andy now works as a strategicaccount manager for Groundsure – leading the way in locationintelligence.
ANDREW STENNING & ANDREW CRAWSHAW
MANAGING DIRECTOR AT DPS SOFTWARE OSMAN ISMAIL
His continuing enthusiasm to get
‘hands on’ and work directly withclients ensures he is always in touchwith the new trends shaping thelegal sector.
Osman is a regular speaker atindustry events on subjects suchas data security, cloud computingfor law firms, and other legaltechnology-related matters.
Osman Ismail is the founder and managing director of DPSSoftware. He has guided the company through its 30 year historysince he established it in 1984 and his understanding of the specificneeds of law firms in terms of technology are second to none.
The security concerns around IT are increasing every day. Lawfirms and solicitors are primary targets of cyber-attacks and areseen as high risk by insurers. Attend this seminar to learn howDPS cloud-based technologies can offer you an unprecedentedlevel of data security, round-the-clock connectivity, non-stopavailability of information, and mobile-friendly user interfaces.Explore the cyber-security benefits of these solutions and seehow apps can be used to communicate securely.
WEDNESDAY | 16.00 | KEYNOTE THEATRE
Secure Client Communications -Through Apps and Hosted Systems
Searches UK & Groundsure will discuss the importance ofhistorical mapping in search reports and why these arenecessary during property transactions. Detailed and reliablemapping is integral when providing a professional opinion andthis will be explained in detail in this session.
WEDNESDAY | 12.00 | KEYNOTE THEATRE
The Importance of Historical Mapping
MARK LEE
THE UK’S FOREMOSTPROFESSIONAL SERVICESNETWORKING EXPERTThis unique champion of the accountancy profession leads theway in advising financial professionals on their steps to success.Join Mark to hear his advice on how to build your practicethrough a mnemonic you may not have yet considered…
Mark works with professionalswho want to STAND OUTpositively from their competitionwithout spending a fortuneon marketing and branding.He originally qualified as anaccountant many years ago andworked in practice until 2006.That was when he decided tofocus on those elements ofhis career he really enjoyed:speaking, writing, mentoring,and facilitating.
Mark has written over 200
practice focused articles whichhave been viewed well overa million times online. Hehas created an easy to recallseven point framework thatlawyers can use to decide
how they want to stand out to bebetter remembered, referred, andrecommended.
Mark is regularly recognised forthe positive impact of his onlineinfluence. He chairs the ICAEW’sEthics Advisory Committee and istreasurer of The Magic Circle. Hiswebsite is www.BookMarkLee.co.uk and you can also find him onLinkedIn and Twitter @bookmarklee.
Join Mark to understand howyou can STAND OUT positivelyfrom your competitors. You’lllearn simple ideas to get morepeople to recommend andrefer you and how to boostthe benefits you get fromyour networking. You’ll gaina better understanding of keyaspects of online, written, andface to face communication,online and offline profilebuilding, and related businessdevelopment topics.
THURSDAY | 13.00
KEYNOTE THEATRE
How to Prove YouAre More Than JustAnother Lawyer
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DAVID OLIVER
LEGALMARKETING
EXPERT
David’s passion is to “Make business lifebetter” for every professional firm, theirclients, and their staff. Whether they are Top100 firms or owner-managed local firms, hismotivating and inspiring style empowers legalprofessionals to understand how the latesttechnology can help them build irreplaceable,long-term relationships with their clients andprospective customers.
David is a senior executive ofMyFirmsApp and author of 14 booksincluding Sunday Times titles in 29languages. He has spoken to over 300,000delegates worldwide and has beendescribed as a “prophetic voice” in thelegal and accounting world.
David Oliver explains and demonstrateswhy old ways of marketing arebecoming less effective, revealing the
most profitable routes to market to winhandpicked, high quality, fee-payingclients rather than struggling to ‘sell’ yourservices. David’s insight into this matterhas been gathered from over 30 yearsof experience in the industry, helpingfirms to attract high quality clientsthrough just about every method of leadgeneration. These ideas are tried, testedand guaranteed to generate profit andgrowth for professional service firms.
THURSDAY | 11.00KEYNOTE THEATRE
Generate High Quality Clients
Few law firms identify research as an areawith potential for significant savings. Robinwill demonstrate how a more intelligentlegal research platform can dramatically
reduce research time. With visual tools,interactive content, and advancedprecedent analysis, lawyers can interpretand navigate the law far more efficiently- discovering in minutes what previouslywould have taken hours or days to do.
THURSDAY | 12.00HOT TOPICS THEATRE
Major Cost SavingsThrough More IntelligentLegal Research
At a time of unprecedented change in the legal services market, The Law Society has
set out to put its members at the heart of everything it does. Mary will explain howthe new strategy for the Society, launched at the end of 2015, is changing the waythe Society promotes, represents, and supports solicitors in England and Wales.
THURSDAY | 12.00 | KEYNOTE THEATRE
The Law Society – Changing to Help MembersDeal With Change
ROBIN CHESTERMAN
MARY GLEDHILL
ENGINEER &HEAD OF PRODUCT
AT JUSTIS
MEMBERSHIPSERVICESDIRECTOR AT
THE LAWSOCIETY
Robin Chesterman is head of productat Justis, a legal research technologycompany based in London.
A sector that’s facing continued evolution requires a body that looks out forits professionals and delivers to them everything they need to keep abreast ofsweeping changes. Mary Gledhill explains how the work of The Law Society isdoing just this and more for the legal sector.
He studied Law at Bristol Universitybefore joining Justis as an engineer in2009. His main area of interest is howdata science methodologies can beapplied to legal content to facilitatebetter research.
Mary joined The Law Society as executivedirector of membership services inNovember 2015. She is responsible forthe delivery of products and services tothe solicitor members of The Law Society,including information services, training,events, publications, community focusedactivities, and a range of accreditations.
Prior to joining The Law Society, Marywas commercial and digital director at
The National Archives, where shewas responsible for the developmentof commercial ventures and digitalservices. She also has previousexperience from BBC Worldwide,
the commercial and internationalarm of the UK broadcaster and as amanagement consultant. Mary hasan MEng from Keble College, Oxford,and an MBA from Cranfield Schoolof Management.
ALSO SP EAKING ON: T HURSDAY AT 15.00,HOT T OPICS T HEAT RE
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It is reported that by 2020, clients paying for legal services willexpect these to be responsive, personalised, and transparent.Reading client testimonials is on the increase; however, it is not justabout the testimonials which set prospective clients minds at ease.Understanding more about the firm or Legal service provider is verymuch part of the deciding factor when choosing Legal services.
WEDNESDAY | 13.00 | HOT TOPICS THEATRE
Understand How Clients are Changing toKeep Ahead of Competition
LISA BEALE
FOUNDER AND HEAD OFCHECKAPROFESSIONAL.COMResponsible for turning theCheckaprofessional.com ideainto a reality, Lisa Beale assistsclients with the tools to makean ‘informed choice’ in all
professional services.
Having originally worked inLondon for a large global bank,Lisa was responsible for a widerange of financial services; shethen used these skills to set upher own mortgage advisorybusiness dealing directly withclients and ensuring theyobtained the best possiblemortgage deal.
This attention to detail andexperience of dealing with clientson a one to one basis put Lisain good stead, and upon joiningCheckatrade was placed incharge of pushing the businessforward, from a 500 membershipbase to nearly 7000, beforebeing asked to head up the new
and much requested sister site,Checkaprofessional.com.
After careful research into eachprofession and meeting withmany regulators and schemeproviders, Lisa put the websitetogether and now deals with allmarketing, literature, editorials,and exhibitions. She presentsto organisations, regulators,scheme providers, and speaksat exhibitions and networkingforums.
DIRECTOR, SIZE 10 1/2 BOOTS
BERNARD SAVAGE
The second half led to
Tenandahalf when, after anin-house role at Eversheds,Bernard saw an opportunityto help ’smarter’ professionalservice firms. Such firmsunderstand that just havinggood technical practitionersisn’t enough to becommercially successful.
Bernard Savage’s career is a game of two halves and thenTenanahalf. In the first half he worked in blue-chip companiesProcter & Gamble and Shell.
Traditional networking is flawed
and outmoded. The problem is thisnetworking is focused around formalevents and inertia. Such events arelargely attended by your competitionand only really suited to extroverts.There is another way that deliversbetter results as it’s under the radar ofmost of your competitors and suits lessextrovert personalities (79% of peoplein professional service firms).
THURSDAY | 13.00HOT TOPICS THEATRE
How to Network Underthe Radar of YourCompetition
As a specialist BD agencyhelping law firms,
barrister chambers, patent
and trade mark attorneys,and accountants grow, Size10 ½ Boots has workedover the last 11 years withpractices across the lengthand breadth of the UK.Tenandahalf help law firmsof all sizes to improve the‘top and bottom line’through strategic and tacticalsupport, training, and clientresearch.
MAZ NADJM
ONE OF FORBES’ TOP50 SOCIAL MEDIAPOWER INFLUENCERSMaz is an internationalthought leader in the social
media space and foundingdirector of SoAmpli, anaward winning advocatemarketing and salesplatform.
The SoAmpli idea came out ofhis previous agency work forNewscorp at SoMazi, a boutiqueconsultancy delivering globalsocial media strategy with over11 years’ experience. In 2010, Mazbecame UK head of social media for Ogilvy Group, one of thelargest and most influential communications groups in the UK.
In 2012, Forbes named him one of the ‘World’s Top 50 Social MediaPower Influencers’; he was selected by The Sunday Times among‘Global Top 50 Social Media People’ and more recently as an MITInfluencer in 2015.
Interest in employee advocacy on social media has grown191% since 2013, making it one of the hottest megatrends in
the world of digital communications right now. But what arethe elements that can make or break your employee advocacyprogramme and how do you know if your company is readyfor it?
WEDNESDAY | 12.00 | PRACTICE MANAGEMENT THEATRE
Employee Advocacy on Social Media;an Implementation Journey
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CLOUD TECHNOLOGY SPECIALIST
MATTHEW NEWTON
With over 18 years’ experience of helping professionalservice firms with their IT challenges, Matthew isideally placed to aid those at a crossroads with theirIT infrastructure and decision making.
Matthew has experience dealing with most legalsoftware packages and is well accustomed with thechallenge of integrating these within cloud basedenvironments. He is aware of the unique considerationsthat surround data protection, sovereignty, andinformation security for UK legal firms.
Matthew is the operations director andco-founder of Oosha Ltd, a leading managedservices, cloud, and communications solutionprovider who specialise in helping professionalservice organisations.
Criminals attack and infiltrate the legal sector every day. FromFriday fraud, vishing, phishing, email hijacking, and lockyransoms, through to ever more sophisticated attacks. Listen asthey highlight an anonymous case study about how one firmlearnt from being the victim of a £35,000 conveyancing scam.Learn from the mistakes of others as they highlight what you cando to protect and prevent your firm from being another victim.
THURSDAY | 12.00 | THE LAW SOCIETY THEATRE
Protect and Prevent - CombatingCybercrime in Conveyancing
WEDNESDAY | 12.00 | TECHNOLOGY THEATRE
TIM HILL & GRAHAM MURPHY STEFAN THOMAS
TECHNOLOGY & PRODUCTQUALITY EXPERTS
21ST CENTURYNETWORKING FORPROFESSIONALSStefan is the author of‘Business Networkingfor Dummies’ and‘Instant Networking’.He helps professionalsmake networkingwork.
Tim Hill is technology policy adviser at The Law Society, advising on arange of technology issues within the legal profession including dataprotection, cyber security, digitalisation, and cloud computing.
Graham Murphy is the product manager at The Law Society for theConveyancing Quality Scheme. He is responsible for the development ofCQS, including application process, training, stakeholder engagement, andraising awareness of CQS to both the residential sector and consumers.
He has worked with the CharteredInstitute of ManagementAccountants, the Chartered Instituteof Securities and Investments, CapGemini, 360-Legal, and many otherservices and professional businessesthroughout the UK.
Networking doesn’t have to be a long game. There are
tried, tested, and proven strategies and techniques toensure that networking will work quickly. In a fast pacedseminar, Stefan will explain exactly how to ensure yournetworking brings tangible results, joining up face to facenetworking with social media and content marketing.
WEDNESDAY | 13.00FIRMS OF THE FUTURE THEATRE
21st Century Networking for Professionals
Matthew will discuss the options for legal firms lookingto migrate their IT to the cloud. Focus will be given tothe 10 most important considerations when choosing acloud service provider with special attention paid to the
Solicitors Regulation Authority’s Silver Lining Report whichoutlines cloud computing guidelines for the legal sector.The importance of reliability, performance, informationsecurity, and data sovereignty will be discussed.
10 Key Points When Choosing the BestCloud Service for Your Firm
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LAUREN RILEY
FOUNDER
OF THELINK APP
Lauren is well known as an entrepreneur and is a regular
contributor in the media following her appearance in series10 of BBC’s The Apprentice. Lauren is also a prominentblogger and, more recently, vlogger too. Her blogs appearon www.laurenriley.co.uk and the Huffington Post.
Since her venture into technology, Lauren has become knownfor her business endeavours and has been ranked in 2016’s topten most viewed LinkedIn profiles in technology out of its 20 millionUK users.
Lauren Riley is a London-based entrepreneur, qualifiedsolicitor, and the proud founder of The Link App, technologyshe developed as a lawyer, for lawyers. Simply put, The LinkApp’s technology is redefining client communication in thisindustry; it provides the ultimate tool for busy law firmslooking to thrive in an increasingly competitive market,improve customer service, increase productivity, and savetime and money.
Lauren understands the day-to-day problems faced by lawfirms and their clients alike—particularly in today’s fast-pacedworld—and is passionate about solving them through theinnovative use of technology. As a qualified solicitor andthe founder of a technology business, Lauren is continuallyobserving the legal industry as an insider and as an outsider.This unique perspective yields insight on the best waysforward for the legal sector.
WEDNESDAY | 14.00TECHNOLOGY THEATRE
Spot the Difference -Observations of the Legal SectorFrom the Inside and Out
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See it for yourselfSee the approved, endorsed and accredited App
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FREE CPD IN3 EASY STEPSWe at Legalex know
the importance of your
professional development and
also know how costly this can
be in terms of time and money.
Legalex provides an unparalleledplatform from which to learnabout the business behind theUK legal sector; not only isour exhibition a gold mine ofknowledge, but it also enablesyou to develop professionally bygaining accredited CPD pointsfrom CPD UK.
In this era of rapid technologicaldevelopments and ever-increasing
the sector, it is essential foranyone who is serious abouttheir professional developmentto participate in educationalevents that adhere to the latestlearning techniques and trainingmethodologies.
We all understand the potentialvalue that CPD has in thedevelopment of our careers.That’s why in order to help youprogress with your professionaldevelopment, all of our Legalexseminars have been certified byCPD UK, meaning that you will
be able to claim your CPD forfree – and this is how to do it.
CPD aims to provide a structured approach to learning in order
to help firms retain key staff and to develop the skills andknowledge within the organisation to maintain a sustainable
and competitive advantage. We hope this exciting and eclectic
conference schedule will empower all our delegates to stay on
track with their own professional development.
1. When you attend any Legalex seminar, please make a notein your show guide to remind you which ones you attended.
2. Post event we will inform CPD UK that you attended theshow and they will contact you with your certificate ofattendance.
3. You can then submit this with the relevant amount of hoursyou are claiming to your professional body.
Across two days, Legalex presents an incredible array
of speakers to provide you with an unbeatable level of
insight and knowledge into the latest issues, trends, and de-
velopments in the law sector. The schedule runs throughout
both days of the event, giving you flexibility
in attending the sessions that most interest you.
2016SEMINARSCHEDULE
Every session is delivered by an expert recognised for theiroutstanding achievements in their field, bringing you anunparalleled level of information and vision to ensure your firmis up to date – or ahead of the rest. Whether you want tostrengthen your understanding of the latest legislation, find thebest way to secure your data in the cloud, or gain informationon the technology and software shaping the industry, youwill find a seminar to suit your desire.
Turn the page now to find full details of every seminar, and usethe schedule to plan your visit in advance and ensure you don’tmiss the sessions that are most important to you as our seminarschedule is first come, first served.
IMPORTANT INFOSeminar seats cannot be
pre-booked and are on a strictlyfirst come, first served basis on
the day. Please arrive early to
avoid disappointment.
…not only is our exhibition a gold mine ofknowledge, but it also enables you to develop
professionally by gaining accredited CPD points.
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K E Y N O T E T H E A T R E W E D
N E S D A Y
c h a n g e . T h e d
i g i t a l s h o w g u i d e a n d
s e m i n a r t i m e t a b l e w i l l b e u p d a t e d
o n l i n e p r i o r t o
t h e s h o w , s o p l e a s e
c h e c k w w w . l e
g a l e x . c o . u
k f o r t h e l a t e s t
i n f o r m a t i o n .
KEYNOTE THEATRE WEDNESDAY
11.00 - 11.45
Chrissie Lightfoot
The Enterpreneur Lawyer
Panel Discussion About: Robotsin Law… Let’s Be Friends
Come along to this Keynote Panel Session where Chrissie
Lightfoot will lead a gathering of pioneering thought leaders,
technology providers, and practitioners on how cognitive
computing, AI, and robots are making a positive impact inlegal services TODAY, bringing about increasingly accurate,
efficient, effective, smart, liberal and profitable lawyering.
12.00 - 12.45
Andrew Stenning, SearchesUK Managing Director
Andrew Crawshaw,
Groundsure Strategic
Account Manager
The Importance of Historical Mapping
Searches UK & Groundsure will discuss the importance ofhistorical mapping in search reports and why these are
necessary during property transactions. Detailed and reliable
mapping is integral when providing a professional opinion and
this will be explained in detail in this session.
16.00 - 16.45
Emma Spenwyn and Sami AhmedDPS Software
Secure Client Communications- Through Apps and Hosted Systems
Law firms and solicitors are primary targets of Cyber Attacks
and are seen as high risk by insurers. Attend this seminarto learn how DPS cloud-based technologies can offer you
an unprecedented level of data security, round-the-clock
connectivity, non-stop availability of information, and
mobile-friendly user interfaces. Explore the cyber security
benefits of these solutions and see how Apps can be used to
communicate securely.
15.00 - 15.45James Noble
Partner, Propero Partners
How to Win Clients Between Referrals
Strong client relationships are essential for thesurvival of the modern law firm. Referrals are still the primary
source of new business for most firms, after all. But how many
valuable new clients are you missing out on between referrals?
This seminar will cover the digital marketing strategies that
are driving real, predictable growth for law firms and how you
should model these strategies to growyour firm.
13.00 - 13.45
Viv Williams
Symphony Legal
Surviving the Legal Maelstrom
The government’s austerity measures continue
to impact on legal aid and changes in legislation regarding
personal injury. This seminar will explore how to ensure
that each of your departments is profitable and make the
necessary changes for your practice to survive; what corporatestructure to have once a strategy has been agreed; how each
department should operate and how technology will impact
your practice; how to change the transactional nature of yourrelationship with clients by finding ways to engage regularly as
well as how to explore the use of private equity.
17.00 - 17.45
Jon Whittle
LexisNexis
The Bellwether Report 2016:The Riddle of Perception
The fourth Bellwether Report will be launched at Legalex
2016. What are your major challenges? And how are
independent firms feeling about growth? Make sure you’rethe first to receive your free copy of the Bellwether Report
2016, which will looks again at the client/lawyer relationship
and will be also be asking how each party sees not only the
opposing faction, but how they view their peers, uncovering
some thought-provoking expectations.
14.00 - 14.45
Jonathan Winchester
Founder & Chief Executive,
Shopper Anonymous
The Evidence – How Good AreFirms at Delivering Memorable Service?The largest customer journey study is being undertaken
with the legal sector in the first quarter of 2016 by Shopper
Anonymous. This includes hundreds of mystery shops to a
large number of UK legal firms. Jonathan Winchester, the
CEO of Shopper Anonymous, will be, for the first time,
unveiling the findings and discussing the “golden nuggets”
that firms need, in order to keep ahead of their competition,
as well as changing the public’s perception of the sector’scurrent standards.
10.15 - 10.50
Jonathan Smithers
President, The Law Society
Technology as a Driverof Change in Legal Practice
Technology is changing the way solicitors carry out their work.
The legal sector is embracing technology widely and process-
driven services are being commoditised through automation.
The effective use of technology has the potential of wideningaccess to justice by reducing the cost of legal services. With
artificial intelligence, ‘big data’ and communication being
areas where revolutionary change is taking place, Jonathan
Smithers will talk about the impact technology is having onthe profession and how it is driving change.
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K E Y N O T E
T H E A T R E T H
U R S D A Y
* C o n t e n t a n d s p
e a k e r s a r e s u b j e c t t o
c h a n g e .
T h e d i g i t a l s h o w g u i d e a n d
s e m i n a r t i m e t a b l e w i l l b e u p d a t e d
o n l i n e p r i o r t o t h e s h o w , s o p l e a s e
c h e c k w w w . l e g a l e x . c o . u
k f o r t h e l a t e s t
i n f o r m a t i o n .
KEYNOTE THEATRE THURSDAY
11.00 - 11.45David Oliver
Senior Executive, My Firms App Limited
Generate High Quality Clients
David Oliver explains and demonstrates why
old ways of marketing are becoming less effective, revealing
the most profitable routes to market to win handpicked, high
quality, fee-paying clients rather than struggling to ‘sell’ your
services. David’s insight into this matter has been gatheredfrom over 30 years of experience in the industry, helping
firms to attract high quality clients through just about every
method of lead generation. These ideas are tried, tested and
guaranteed to generate profit and growth for professional
service firms.
12.00 - 12.45
Mary Gledhill
Director of Membership Services,
The Law Society
The Law Society – Changingto Help Members Deal With Change
At a time of unprecedented change in the legal services
market, the Law Society has set out to put its members at
the heart of everything it does. Mary Gledhill, Executive
Director of Membership Services, will explain how the new
strategy for the Society, launched at the end of 2015, is
changing the way that the Society promotes, represents
and supports solicitors in England and Wales.
16.00 - 16.45
Miranda BrawnBarrister and Founder of the Miranda Brawn
Diversity Leadership Foundation
Career Management:Take Control of Your CareerCareer management combines structured planning and the
active management choice of one’s own professional career.
The successful outcome should include personal fulfilment,
work/life balance, goal achievement, and financial security.
Whether an individual is looking for career progression, to
start a new business, review their options or find a new role,
Miranda will talk about some of the most important elements
of developing your career while discussing career aspirations in
order to identify and maximise opportunities.
15.00 - 15.45
Jon Whittle
LexisNexis
The Bellwether Report 2016:
The Riddle of PerceptionThe fourth Bellwether Report will be launched at Legalex
2016. How are you feeling about the future of your
business? What are your major challenges? Where are savvy
independent firms investing? And how are independent firms
feeling about growth?
13.00 - 13.45
Mark LeeBookMarkLee.co.uk
How to Prove You Are MoreThan Just Another Lawyer
Join Mark to understand how you can STAND OUT positively
from your competitors. You’ll learn simple ideas to get more
people to recommend and refer you and how to boost the
benefits you get from your networking. You’ll gain a better
understanding of key aspects of online, written and face to
face communication, online and offline profile building and
related business development topics
14.00 - 14.45Lesley Batchelor OBE
Director General, Institute of Export
Selling Law Services Overseas
There is a great chance that you will need to
visit, liaise with or interact with colleagues and partners in
other countries. It is increasingly important in business to
make a good impression, stand out in the marketplace and
differentiate yourself and your company from the competition.Lesley will highlight some of the pitfalls using her detailed
knowledge of how local culture impacts international trade
and how to get started.
ABOUT THE KEYNOTE SPONSOR
At Propero Partners, we design and implement strategic marketing campaigns
that establish a point of difference for businesses in the legal industry.
We ensure that your firm is front of mind as an authority in your practice area as the need for your services arises. This means
that instead of depending on unpredictable referrals, you always know where your next client is coming from and can plan for
predictable business growth.
The Propero team has been helping law firms experience real, sustainable growth for decades. Our flawlessly executed marketingprocesses ensure that you’re not only found when people are searching for what it is you offer, but that you’re found first. If
you want to stand out as a leader in your niche, attract a steady stream of your ideal clients and experience consistent business
growth, we can help.
SPONSORED BY:
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H O
T T O P I C S T H E A T R E W E D
N E S D A Y
c h a n g e . T h e d
i g i t a l s h o w g u i d e a n d
s e m i n a r t i m e t a b l e w i l l b e u p d a t e d
o n l i n e p r i o r t o
t h e s h o w , s o p l e a s e
c h e c k w w w . l e
g a l e x . c o . u
k f o r t h e l a t e s t
i n f o r m a t i o n .
HOT TOPICS THEATRE WEDNESDAY
11.00 - 11.45
Martin Cheek
SmartCredit Ltd T/As SmartSearch
What to Expect From the FourthMoney Laundering Directive
The 4th Money Laundering Directive was approved by the
relevant European Commission & Parliament on the 26th of
June 2015. This presentation looks at the likely impact and
changes to the legal profession in the UK and internationally.One of the key changes will be a requirement for each
member state to create and maintain central registers on
beneficial owners.
12.00 - 12.45Alastair Murray
Director, The Bureau
Cybercrime...Ignorance Is No Defence
Alastair demonstrates a now not uncommon“hack” of an office network and how simple it is to fall
victim to these scams. Staff are increasingly vulnerable to
phishing fraud where a familiar email address of a supplier
or work colleague is cloned to encourage them to do what
they would not normally do…click on that emailed link or
attached Word file!...
16.00 - 16.45
Speaker to be Confirmed
Keep an eye on our digital show
guide for speaker updates
15.00 - 15.45
Matthew Casson
Owner, Evolution Costs Ltd
Fixed Costs: the Future Belongsto Those Who Prepare Today
Fixed costs have slowly been introduced into the civil litigation
landscape over the last decade, however Lord Justice Jackson
has now called for fixed costs across the board for claims up
to £250k. In this seminar, we will explore the likely effects ofthe proposed reforms, the suggested increase to the small
claims limit and the government’s plan to ban the recovery of
damages for low value RTA claims.
13.00 - 13.45
Lisa BealeFounder, Checkaprofessional.com
Understand How Clients Are Changingto Keep Ahead of Competition
It is reported that by 2020, clients paying for legal services will
expect these to be responsive, personalised and transparent –even more so than today and potentially with a greater choice
of providers. Understanding how consumers are changing
is key for firms if they are to meet the needs of current and
future generations of clients.
17.00 - 17.45
Steven RogersPremiere Capital
Tax Planning in a Changed World
The UK Government is focused on improving
the efficiency of tax collection and to reduce the options
available for companies and individuals to structure
their affairs to reduce tax. The seminal will focus on the
opportunities available for tax planning in this changing
financial environment. Premiere Capital is a boutique
investment group that works with accountants and tax
adviser to structure tax efficient investments and businessopportunities for individuals and companies.
14.00 - 14.45
Matthew Bowen
eightfourtwo
The Solicitor and the IFA: CreatingMore Business for Lawyers
Because financial planning can identify when and where legal
services are required by your clients, lawyers can generate
more revenue by working alongside financial planners. Thisseminar considers the way our two professions can build
proactive relationships for successful, long-term, mutual
benefit. It explains our systematic approach and reveals the
key areas we target.
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H
O T T O P I C S
T H E A T R E T H
U R S D A Y
* C o n t e n t a n d s p
e a k e r s a r e s u b j e c t t o
c h a n g e .
T h e d i g i t a l s h o w g u i d e a n d
s e m i n a r t i m e t a b l e w i l l b e u p d a t e d
o n l i n e p r i o r t o t h e s h o w , s o p l e a s e
c h e c k w w w . l e g a l e x . c o . u
k f o r t h e l a t e s t
i n f o r m a t i o n .
HOT TOPICS THEATRE THURSDAY
11.00 - 11.45Andrew Brogden
Founder, StayPrivate Ltd
How to Avoid Cybercrime
The digital revolution has transformed the way
we communicate, in our personal lives and at work. Clients
expect the convenience of email and other Internet-based
communication. And so the risk to us all of cybercrimes such
as data theft, email phishing & identity fraud grows. Theanswer is not to be paranoid. But how worried should we be?
And what can we do about it?
12.00 - 12.45
Robin Chesterman
Justis
Major Cost Savings Through More
Intelligent Legal ResearchFew law firms identify research as an area with potential for
significant savings. In this seminar, Robin will demonstrate
how a more intelligent legal research platform can dramatically
reduce research time. With visual tools, interactive content
and advanced precedent analysis, lawyers can interpret and
navigate the law far more efficiently - discovering in minutes
what previously would have taken hours or days to do.
16.00 - 16.45
Speaker to be Confirmed
Keep an eye on our digital showguide for speaker updates
15.00 - 15.45
David Oliver
Senior Executive at My Firms App Limited
Generate High Quality Clients
David Oliver explains practically, why old ways
of marketing are becoming less effective & he reveals the most
profitable routes to market to win handpicked, high quality,
fee paying clients rather than struggling to ‘sell’ your services.
13.00 - 13.45
Bernard SavageDirector, Size 10 ½ Boots
How to Network Underthe Radar of Your Competition
Traditional networking is flawed and out moded. The problem
is this networking is focused around formal events and inertia.
Such events are largely attended by your competition and
only really suited to extroverts. There is another way that
delivers better results as it’s under the radar of most of your
competitors and suits less extrovert personalities (79% of
people in professional service firms).
14.00 - 14.45James Noble
Partner, Propero Partners
How to Win Clients Between Referrals
Strong client relationships are essential for the
survival of the modern law firm. Referrals are still the primary
source of new business for most firms, after all. But how many
valuable new clients are you missing out on between referrals?
This seminar will cover the digital marketing strategies thatare driving real, predictable growth for law firms and how you
should model these strategies to grow your firm.
NOTES
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C O N V E
Y A N C I N G T H E A T R E W E D
N E S D A Y
c h a n g e . T h e d
i g i t a l s h o w g u i d e a n d
s e m i n a r t i m e t a b l e w i l l b e u p d a t e d
o n l i n e p r i o r t o
t h e s h o w , s o p l e a s e
c h e c k w w w . l e
g a l e x . c o . u
k f o r t h e l a t e s t
i n f o r m a t i o n .
CONVEYANCING THEATRE WEDNESDAY
11.00 - 11.45
Stephen Ward
External Affairs Director,
Council for Licensed Conveyancers
Specialist Regulation of PropertyLawyers: Fostering Innovationand Growth
We will be looking at key features of the CLC’s approach toregulation and points emerging from the review of the CLC
Handbook to further inform that review, the shape of the
conveyancing market and its evolution.
12.00 - 12.45Kevin Brown
Director, Geodesys
Offering Full Protectionfor You and Your Clients
The Law Society introduced the CON29DW in 2002 toprovide essential information for homebuyers on property-
specific drainage and water assets. This session explains how
a CON29DW offers the homebuyer complete protection in
relation to connections, assets, adoption and sewer flooding.
As Chairman of Drainage and Water Searches Network
(DWSN), Kevin also explains how they work with the Law
Society, and stakeholders such as CML and BSA, to enhance
the CON29DW.
16.00 - 16.45Robert Kelly
Stewart Title Limited
Defective Title Insurance-Dos and Don’ts
The talk covers what is included in a standardTitle Insurance policy, when you should use Title Insurance,
what you need to provide to the Insurer and what you should
ask to see from a seller. When and how to report to your
client on the benefits and restrictions in a policy.
15.00 - 15.45
Kris Clark
Head of Product, SearchFlow Limited
The Shifting Landscapeof Land and Property Data
The transformation of land and property data is underway,
with the Land Registry, local authorities, government bodies
and search providers embracing a new push to digitise.
Driven by an appetite for faster access to information backedby interpretation, insight and risk analysis, Kris will look at
how the market is responding to the latest data and tech
advancements in risk management, compliance and efficiency
in the legal sector.
13.00 - 13.45
Richard GarlandRegional Manager, One Search Direct
How to Maximise the Potentialof Your Conveyancing Firm
An essential seminar for legal professionals who want to make
their law firm thrive in an increasingly competitive market.This session will explore effective ways to run your law firm
more profitably, increase fee-earning hours and maximise
efficiency. Using real-life case studies, Richard will discuss
proven strategies and techniques, delving into the practical
considerations of operating a business by utilising process-
driven technology and other innovative techniques to market
your services.
17.00 - 17.45
Ben HarrisSales and Marketing Director, tmgroup
Because You’re Worth It
In this challenging time of increased
competition and pressure on fees, proving your worth in
the property transaction has never been more important.
In this engaging session, Ben will reveal 5 key areas in
which conveyancers can show their value to potential
clients, providing real examples of firms that don’t sell
themselves short.
14.00 - 14.45
Adam Bullion
InfoTrack
The Lunatics Are Running the Asylum
Want to know why the future looks bright forconveyancers? Scott and Adam will be discussing the changing
expectations for technology in our personal and professional
lives, and specifically how new technology is challenging and
evolving the conveyancing process. They will also cover how
technology can be utilised to acquire and retain talent within
your firm.
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C O N V
E Y A N C I N G T
H E A T R E T H
U R S D A Y
* C o n t e n t a n d s p
e a k e r s a r e s u b j e c t t o
c h a n g e .
T h e d i g i t a l s h o w g u i d e a n d
s e m i n a r t i m e t a b l e w i l l b e u p d a t e d
o n l i n e p r i o r t o t h e s h o w , s o p l e a s e
c h e c k w w w . l e g a l e x . c o . u
k f o r t h e l a t e s t
i n f o r m a t i o n .
CONVEYANCING THEATRE THURSDAY
11.00 - 11.45Stephen Ward
External Affairs Director,
Council for Licensed Conveyancers
Specialist Regulation of PropertyLawyers: Fostering Innovationand Growth
We will be looking at key features of the CLC’s approach toRegulation as well as points emerging from the review of the
CLC Handbook to further inform their findings, the shape of
the conveyancing market, and its evolution.
12.00 - 12.45
Paul Tucker
Lawyer Checker
Know Your Fraud: Ensuring Your
Transactions Are Following Due DiligenceA presentation utilising case studies to illustrate conveyancing
fraud continues to occur. Discussing what can and should
be done to enhance the risk management & due diligence
processes.
16.00 - 16.45
Adam BullionInfoTrack
The Lunatics AreRunning the Asylum
Want to know why the future looks bright for conveyancers?
Scott and Adam will be discussing the changing expectations
for technology in our personal and professional lives, and
specifically how new technology is challenging and evolving
the conveyancing process. They will also cover how technology
can be utilised to acquire and retain talent within your firm.
15.00 - 15.45
Richard Garland
Regional Manager, One search Direct
How to Maximise the Potential
of Your Conveyancing FirmAn essential seminar for legal professionals who want to make
their law firm thrive in an increasingly competitive market.
This session will explore effective ways to run your law firm
more profitably, increase fee-earning hours and maximise
efficiency. Using real-life case studies, Richard will discuss
proven strategies and techniques, delving into the practical
considerations of operating a business by utilising process-
driven technology and other innovative techniques to market
your services.
13.00 - 13.45
Andrew Stenningand Tom Backhouse
Searches UK and Terrafirma
Mine Searches Ltd
The Historical Impact ofMineral Extraction on Today’s Property Market
The history of Great Britain is built upon the foundations of
local mineral extraction and it is the legacy of this industry that
can cause problems for the ever-growing UK property market
today. This seminar provides a concise overview of the UK’s
mining history, before exploring current industry and public
understanding of UK mineral extraction.
14.00 - 14.45Bethany de Montjoie Rudolf
Brighter Law Solutions
Driving Change to Improvethe Conveyancers’ Lot
With the positive feel in the housing market - the sun is most
definitely shining on us. How can you capture your fair share
of the market and deliver high levels of customer service yet
charge for the risks which come with the new SDLT regime
and cybercrime? Understand where the market sits, where it
might be going and how to champion your destiny and make
more money.
ABOUT THE SPONSOR
The Council for Licensed Conveyancers (CLC) was established in 1985 to
foster competition and innovation in the conveyancing market. Today,
we are still helping legal businesses thrive by finding new ways to meet
changing customer expectation.
Our approach is to support firms to achieve compliance and to accommodate different ways of working where we can. Our
experience as a specialist regulator of conveyancing and probate allows us to tailor our regulation to those areas of property law.
This history, approach, and experience may explain why CLC regulated firms have grown to enjoy a market share of transactions
that is far greater than their numbers would suggest.
SPONSORED BY:
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C O N
S C I O U S M A
R K E T I N G T H E A T R E W E D
N E S D A Y
c h a n g e . T h e d
i g i t a l s h o w g u i d e a n d
s e m i n a r t i m e t a b l e w i l l b e u p d a t e d
o n l i n e p r i o r t o
t h e s h o w , s o p l e a s e
c h e c k w w w . l e
g a l e x . c o . u
k f o r t h e l a t e s t
i n f o r m a t i o n .
CONSCIOUS MARKETING THEATRE WEDNESDAY
11.00 - 11.45
David Gilroy
Director of Stuff & Things, Conscious Solutions
Online Marketing Masterclass
Your website is your shop window. With over
2,000,000 searches on legal subjects and the fact that over
80% of adults now go online, it’s clear that you need an
effective online presence. But remember it’s not just about
having a good website, it’s about what you do with it onceyou’ve got it that counts. This session will be offering a reviewof what a law firm’s website should have to be successful in
2016. Offering practical ideas that can be implemented into
your current website or one you are planning to build.
12.00 - 12.45Rich Dibbins
Digital Strategy Consultant, Conscious Solutions
Social Media: the Good,the Bad & the Ugly
Whether it’s LinkedIn, Twitter, Facebook, YouTube, Instagram,Vine or Periscope, it’s easy to get things wrong on social
media. This session will look at some things that have gone
wrong for law firms & what to do about it if it does go wrong.
But, in addition, there will be tried and tested tips, tricks and
ideas so you can do it right in the first place.
16.00 - 16.45
Andy GreenStory Starts Here
How Can You Transform theStory of Your Law Firm’s Future?
There are going to be two types of business winners: The
cheapest or those with the best brand stories of success whoare distinctive, compelling, and authentic. This is a no-twee,
no-hippy storytelling zone. This is about fundamentals in
business success for anyone in legal. Discover 5 key lessons to
apply to your firm to transform your brand story, and multi-
channel content. People prefer brands with a story.
15.00 - 15.45Trish Kinahan, Partner,
Hazlewoods Accountants and
David Gilroy,
Director of Stuff & Things,
Conscious SolutionsMarketing Budget Benchmark
You do some marketing and hopefully you have a marketing
budget, a nice tidy Excel spreadsheet that you review once a
year at least! But how does that stack up against other firms?
This session will compare (anonymously) the budgets of anumber of firms looking at how their budgets are organised.
13.00 - 13.45
Rob BrownHead of the Networking Coaching Academy
Networking, Schnetworking
Most legal professionals struggle with
confident, effective business networking, even though they
realise it’s vitally important for creating new opportunities
and building profiles. The good news is that networking is
coachable. There are different strategies and styles of building
and leveraging powerful connections for profit and profile.
This dynamic session will give you practical tips to conquer
your networking fears, find an approach that works for youand become that confident and effective networker.
14.00 - 14.45
Lara Squires
Director, Consortium Business Solutions
Marketing: Strategy or Tactics?
Does your firm have a marketing strategy or
are you busy doing without any clear objectives? Industry
analysts would suggest you should spend 10% of turnover
on marketing but this can be a huge waste if the money isn’t
spent wisely. Do you know all the tactics you can undertakethat are free? Come and learn the basics of marketingstrategy and why every firm should have one.
NOTES
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C O
N S C I O U S M
A R K E T I N G
T H E A T R E T H
U R S D A Y
* C o n t e n t a n d s p
e a k e r s a r e s u b j e c t t o
c h a n g e .
T h e d i g i t a l s h o w g u i d e a n d
s e m i n a r t i m e t a b l e w i l l b e u p d a t e d
o n l i n e p r i o r t o t h e s h o w , s o p l e a s e
c h e c k w w w . l e g a l e x . c o . u
k f o r t h e l a t e s t
i n f o r m a t i o n .
CONSCIOUS MARKETING THEATRE THURSDAY
11.00 - 11.45David Gilroy
Director of Stuff & Things, Conscious Solutions
Online Marketing Masterclass
Your website is your shop window. With over
2,000,000 searches on legal subjects and the fact that over
80% of adults now go online, it’s clear that you need an
effective online presence. But remember it’s not just about
having a good website, it’s about what you do with it onceyou’ve got it that counts. This session will be offering a review
of what a law firm’s website should have to be successful in
2016. Offering practical ideas that can be implemented into
your current website or one you are planning to build.
12.00 - 12.45Trish Kinahan, Partner,
Hazlewoods Accountants and
David Gilroy,
Director of Stuff & Things,
Conscious Solutions
Marketing Budget Benchmark
You do some marketing and hopefully you have a marketing
budget, a nice tidy Excel spreadsheet that you review once a
year at least! But, how does that stack up against other firms?
This session will compare (anonymously) the budgets of a
number of firms looking at how their budgets are organised.
16.00 - 16.45
Andy GreenStory Starts Here
How Can You Transform theStory of Your Law Firm’s Future?
There are going to be two types of business winners: The
cheapest or those with the best brand stories of success who
are distinctive, compelling, and authentic. This is a no-twee,
no-hippy storytelling zone. This is about fundamentals in
business success for anyone in legal. Discover 5 key lessons to
apply to your firm to transform your brand story, and multi-
channel content. People prefer brands with a story.
15.00 - 15.45Rich Dibbins
Digital Strategy Consultant, Conscious Solutions
Social Media: the Good,
the Bad & the UglyWhether it’s LinkedIn, Twitter, Facebook, YouTube, Instagram,
Vine or Periscope, it’s easy to get things wrong on social
media. This session will look at some things that have gone
wrong for law firms & what to do about it if it does go wrong.
But, in addition, there will be tried and tested tips, tricks and
ideas so you can do it right in the first place.
13.00 - 13.45
Jonathan WinchesterShopper Anonymous UK
The Evidence – How Good are Firmsat Delivering Memorable Service?
Most legal professionals struggle with confident, effective
business networking, even though they realise it’s vitally
importance for creating new opportunities and building
profile. The good news is that networking is coachable. There
are different strategies and styles of building and leveraging
powerful connections for profit and profile. This dynamic
session will give you practical tips to conquer your networking
fears, find an approach that works for you and become that
confident and effective networker.
14.00 - 14.45Lara Squires
Director, Consortium Business Solutions
Marketing: Strategy or Tactics?
Does your firm have a marketing strategy or
are you busy doing without any clear objectives, industry
analysts would suggest you should spend 10% of turnover
on marketing but this can be a huge waste if the money isn’t
spent wisely. Do you know all the tactics you can undertakethat are free? Come and learn the basics of marketing
strategy and why every firm should have one.
ABOUT CONSCIOUS
We’re pleased to be running the Conscious Marketing Theatre at
Legalex. Each day we are delivering seven excellent workshops
and have assembled some of the very best speakers around.
Each workshop will be packed with information which you can take back to your firm and put into immediate practice. All the
presentations will be made available after the conference for you to share with your colleagues.
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T H E L A W
S O C I E T Y T H E A T R E W E D
N E S D A Y
c h a n g e . T h e d
i g i t a l s h o w g u i d e a n d
s e m i n a r t i m e t a b l e w i l l b e u p d a t e d
o n l i n e p r i o r t o
t h e s h o w , s o p l e a s e
c h e c k w w w . l e
g a l e x . c o . u
k f o r t h e l a t e s t
i n f o r m a t i o n .
THE LAW SOCIETY THEATRE WEDNESDAY
12.00 - 12.45
Pearl Moses
Lead Consultant, The Law Society
Legal Compliance Support: RevisitingOutcomes Focused Regulation (OFR)
Considering recent comments from the Solicitors Regulation
Authority. In particular, their regulatory approach and
perspective on areas such as risk, cyber security and best
practice client care.
15.00 - 15.45Peter Wright
Solicitor & Managing Director, DigitalLawUK Ltd
Innovation in the Delivery of LegalServices & the Administration of Justice
Examining how the provision of legal services will evolve,looking at online legal services, the increased use of
technology and taking account of the Law Society’s Future of
Legal Services report, while also considering the development
by the Ministry of Justice of an online court and the proposals
in the Briggs Report.
13.00 - 13.45Tony N Guise
Director, GUISE Solicitors
Litigation Run in the Cloud – Panaceæfor a Troubled Litigation Landscape?
This seminar will show you how your litigation practice cantake advantage of Cloud based platforms today on which to
run litigation despite the shortcomings of government efforts
to introduce IT into the courts. With this approach your firm
can minimise costs, increase productivity and using established
technology drive up profit despite the growing menace of
fixed recoverable costs.
14.00 - 14.45
Peter Rodd
Senior Partner, Boys & Maughan Solicitors
Cybercrime
Cybercrime is the fastest growing area of fraud.
It is estimated to have made up 20% of Britain’s economic
crime in 2014, but that percentage has now jumped to over
40%. Cybercrime and it’s associated social engineering poses
a major threat to all legal practice;. one mistake can result inthe closure of the firm. What are the risks and how can weminimise them?
NOTES
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T H E L A W S
O C I E T Y
T H E A T R E T H
U R S D A Y
* C o n t e n t a n d s p
e a k e r s a r e s u b j e c t t o
c h a n g e .
T h e d i g i t a l s h o w g u i d e a n d
s e m i n a r t i m e t a b l e w i l l b e u p d a t e d
o n l i n e p r i o r t o t h e s h o w , s o p l e a s e
c h e c k w w w . l e g a l e x . c o . u
k f o r t h e l a t e s t
i n f �