Legal Process Outsourcing

PRESENTATION PRESENTATION ONON

LEGAL PROCESS OUTSOURCINGLEGAL PROCESS OUTSOURCINGBY BY

Karin Informatics Services Pvt. Ltd.Karin Informatics Services Pvt. Ltd.

Registered office: Registered office: SCO 35, Second Floor, Sector -26, Chandigarh 160 019SCO 35, Second Floor, Sector -26, Chandigarh 160 019

Tel- 91-172-2790366, 2790075, Fax-91-172-2790260, Mobile-09814011278Tel- 91-172-2790366, 2790075, Fax-91-172-2790260, Mobile-09814011278

E-mail: E-mail: [email protected]@aerenlpo.com Website: Website: www.aerenlpo.comwww.aerenlpo.comwww.aerenoutsourcing.comwww.aerenoutsourcing.com,, www.aerenbpo.comwww.aerenbpo.com

IT Facility:IT Facility: Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh-160101 Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh-160101

mailto:[email protected]

http://www.aerenlpo.com/

http://www.aerenoutsourcing.com/

http://www.aerenbpo.com/

VISION VISION

& &

MISSION STATEMENTMISSION STATEMENT

VISIONVISION ““To Transform Outsourcing Services”To Transform Outsourcing Services”

MISSIONMISSION

To deliver long term benefits and measurable value to our customers byTo deliver long term benefits and measurable value to our customers by leveraging our:leveraging our:

Tenets of quality and innovationTenets of quality and innovation

Best people talentBest people talent

Self sustaining processes frameworkSelf sustaining processes framework

Cutting edge technology Cutting edge technology

Domain knowledge & expertiseDomain knowledge & expertise

Highest Level of Security & Confidentiality MeasuresHighest Level of Security & Confidentiality Measures

OUR APPROACHOUR APPROACH

Cost reduction through enhancement of productivity, innovation, Cost reduction through enhancement of productivity, innovation, cutting edge technology and best practices cutting edge technology and best practices

Hire best talents from respective industry and its development Hire best talents from respective industry and its development through continuous education and training programmethrough continuous education and training programme

Highest standard of quality to ensure defect free servicesHighest standard of quality to ensure defect free services

Enhancement of total performance through ongoing technology Enhancement of total performance through ongoing technology transformation, process re-engineering and continuous process transformation, process re-engineering and continuous process improvementimprovement

Flexible and transparent delivery and engagement modelFlexible and transparent delivery and engagement model

Enhancing security, privacy and confidentialityEnhancing security, privacy and confidentiality

Robust governanceRobust governance

Risk mitigation through robust risk management frameworkRisk mitigation through robust risk management framework

SERVICESSERVICESAeren LPO provides high quality and low cost LPO Services toAeren LPO provides high quality and low cost LPO Services to

International companies, law firms, attorneys, publishers & legal researchInternational companies, law firms, attorneys, publishers & legal research

agencies.agencies.

Our Major Service Areas Includes: Our Major Service Areas Includes:

Litigation Support ServicesLitigation Support Services

Legal Research & AnalysisLegal Research & Analysis

E-Discovery & Document ReviewE-Discovery & Document Review

Deposition SummariesDeposition Summaries

Legal TranscriptionLegal Transcription

Contract Drafting, Review & ManagementContract Drafting, Review & Management

Legal DraftingLegal Drafting

Document Management ServicesDocument Management Services

Corporate Due Diligence ServicesCorporate Due Diligence Services

IP ServicesIP Services

Transfer PricingTransfer Pricing

LITIGATION SUPPORT SERVICESLITIGATION SUPPORT SERVICESThis includes services required at all stages of litigation i.e. Pre-Litigation,This includes services required at all stages of litigation i.e. Pre-Litigation,Interlocutory Stages, TrialInterlocutory Stages, Trial

OUR OFFERINGS:OUR OFFERINGS:

ComplaintsComplaints

Legal BriefingLegal Briefing Trial BriefsTrial Briefs Pre Trail BriefsPre Trail Briefs Appellate BriefsAppellate Briefs

Declaratory ReliefDeclaratory Relief

Writs of MandamusWrits of Mandamus

Motions to Motions to Amend Complaint Amend Complaint Compel EvidenceCompel Evidence Preliminary Injunction/TROPreliminary Injunction/TRO

Motions in Limine Motions in Limine

Criminal Law Motions and BriefsCriminal Law Motions and Briefs

LEGAL RESEARCH & ANALYSISLEGAL RESEARCH & ANALYSISOur teams can handle Legal Research in virtually any Jurisdiction or area of the law.Our teams can handle Legal Research in virtually any Jurisdiction or area of the law.Aeren LPO team is fully trained in accessing leading databases in the market likeAeren LPO team is fully trained in accessing leading databases in the market likeWestlaw and Lexis Nexis.Westlaw and Lexis Nexis.


Comparison SurveysComparison SurveysCompliance & Administrative ResearchCompliance & Administrative ResearchCase law compilations & digests Case law compilations & digests Federal/State Statutory &Case Law Analysis Federal/State Statutory &Case Law Analysis International Legal ResearchInternational Legal ResearchBlue Sky Surveys and Legislative Bill Blue Sky Surveys and Legislative Bill TrackingTrackingIntellectual PropertyIntellectual PropertyDefamation & Invasion of PrivacyDefamation & Invasion of PrivacyAnti-Piracy LitigationAnti-Piracy LitigationEntertainment Law & Trade SecretsEntertainment Law & Trade SecretsEmployment and Labor LawEmployment and Labor LawGeneral Civil Areas such as Fraud and General Civil Areas such as Fraud and Contract Law Contract LawMemoranda of LawMemoranda of Law

Factual Research, including Financial, Factual Research, including Financial, Corporate & other data Corporate & other data Case Law & Legislative History Case Law & Legislative History Research ResearchPreparation of Compendia/Abstracts Preparation of Compendia/Abstracts for Publications for PublicationsSEC Filings ResearchSEC Filings ResearchPrimary and Secondary Legislation Primary and Secondary Legislation Searching SearchingLarge Scale Summation, Document Large Scale Summation, Document Abstracts AbstractsJournal SearchingJournal SearchingCurrent AwarenessCurrent AwarenessForeign Law Research Foreign Law Research Secondary Source Research Secondary Source Research Legal Opinion/Second Opinion/ EditingLegal Opinion/Second Opinion/ EditingJury Verdict & Settlement Research Jury Verdict & Settlement Research

E-DISCOVERY & DOCUMENT REVIEWE-DISCOVERY & DOCUMENT REVIEW

Aeren LPO’s Litigation Services and E-Discovery provides corporations and law firms with highAeren LPO’s Litigation Services and E-Discovery provides corporations and law firms with highquality, cost-effective document review and litigation support services that gives them the costquality, cost-effective document review and litigation support services that gives them the costcertainty needed to stay in budget.certainty needed to stay in budget.


Comprehensive discovery and project management solutions Comprehensive discovery and project management solutions High-value Document Review High-value Document Review Carry out voluminous electronic and other file reviews Carry out voluminous electronic and other file reviews Conduct thorough analysis regarding responsiveness, relevance and privilegeConduct thorough analysis regarding responsiveness, relevance and privilege Tailor-made organized & summarized relevant data into spreadsheets, databases Tailor-made organized & summarized relevant data into spreadsheets, databases

or any other format from baggy documents according to clients needsor any other format from baggy documents according to clients needs Create Electronic files searchable by subject, issue, author, recipient, date and Create Electronic files searchable by subject, issue, author, recipient, date and

document typedocument type Tools to Manage, Control, Archive, Retrieve and Distribute Electronic Documents Tools to Manage, Control, Archive, Retrieve and Distribute Electronic Documents File Types Filtering & De-duplication – Custodian, Folder, Collection segment, and File Types Filtering & De-duplication – Custodian, Folder, Collection segment, and

Case Case Conversion Services - Images, Full Text Extraction, Metadata, Database Load Files, Conversion Services - Images, Full Text Extraction, Metadata, Database Load Files,

and Reporting and Reporting Discovery ConsultingDiscovery Consulting Data Collection and ForensicsData Collection and Forensics Processing, Analysis & Early Case AssessmentProcessing, Analysis & Early Case Assessment Data Hosting, Document Review & Production Data Hosting, Document Review & Production

DEPOSITION SUMMARIESDEPOSITION SUMMARIESDeposition Summaries are the most valuable tools an attorney has in Deposition Summaries are the most valuable tools an attorney has in litigation. Aeren LPO has the experience and resources necessary tolitigation. Aeren LPO has the experience and resources necessary toundertake most challenging Deposition projectsundertake most challenging Deposition projects

Aeren LPO team of attorneys is expert in handling different kind of transcripts likeAeren LPO team of attorneys is expert in handling different kind of transcripts like

DivorceDivorce Patent infringementPatent infringement Medical malpractice etc.Medical malpractice etc.

Aeren LPO will work closely with you and your team to deliver DepositionAeren LPO will work closely with you and your team to deliver DepositionSummaries in the format of your choice along with other relevant information like: Summaries in the format of your choice along with other relevant information like:

Specific record of datesSpecific record of dates NamesNames LocationsLocations Exhibits Exhibits Key factsKey facts

LEGAL TRANSCRIPTIONLEGAL TRANSCRIPTION

Aeren LPO’s outsourced Legal Transcription can help you reduce costs Aeren LPO’s outsourced Legal Transcription can help you reduce costs

by up to 50% and eliminate management headaches. A clean by up to 50% and eliminate management headaches. A clean

transcript with a quick Turn Around Time.transcript with a quick Turn Around Time.


Court ProceedingsCourt Proceedings

Licensing Appeals Licensing Appeals

Presentations Presentations

Seminars and Conferences Seminars and Conferences

Depositions, hearings and Judgments Depositions, hearings and Judgments

Evidence/Legal argument Evidence/Legal argument

InterviewsInterviews

Mediations/ArbitrationsMediations/Arbitrations

Settlement NegotiationsSettlement Negotiations

Witness TestimonyWitness Testimony

Expert ConsultationsExpert Consultations

CONTRACT DRAFTING, REVIEW & CONTRACT DRAFTING, REVIEW & MANAGEMENTMANAGEMENT

Aeren LPO provides comprehensive Contract Management solutions where we Aeren LPO provides comprehensive Contract Management solutions where we rapidly review thousands of Contracts and Summarizes compare and assimilate rapidly review thousands of Contracts and Summarizes compare and assimilate relevant information.relevant information.


Creation, maintenance & Management Creation, maintenance & Management of Contract Databases of Contract DatabasesContract Analysis Contract Analysis Contract DraftingContract DraftingContract NegotiationsContract Negotiations

Preparation of Negotiating Guidelines Preparation of Negotiating Guidelines Ongoing Contract MaintenanceOngoing Contract MaintenanceDrafting and Management of standardized Drafting and Management of standardized corporate documentscorporate documentsContract reviews and amendmentsContract reviews and amendments

Our attorneys have years of contract drafting expertise drafting simple &Our attorneys have years of contract drafting expertise drafting simple &complex contracts including:complex contracts including:

Non-Disclosure AgreementsNon-Disclosure AgreementsVendor/ Service Contracts Vendor/ Service Contracts Telecom Services AgreementsTelecom Services AgreementsInternet, Advertising & Media Agreement Internet, Advertising & Media Agreement Teaming Agreements Teaming Agreements Employee contracts, Employee contracts, Sponsored agreements, Sponsored agreements, Grants contracts, Grants contracts,

Collaboration agreements, Collaboration agreements, Industry specific contracts. Industry specific contracts. Judicial proceedings, Judicial proceedings, Articles of incorporation, Articles of incorporation, Power of attorney, Power of attorney, Evidentiary documents,Evidentiary documents,Licensing agreements, Licensing agreements, Lease agreements, Lease agreements,

……… ………. & many more. & many more

LEGAL DRAFTINGLEGAL DRAFTINGAeren LPO outsourcing solutions provide all type of standard high quality Aeren LPO outsourcing solutions provide all type of standard high quality litigation related documents.litigation related documents.


Preparation of Summons & ComplaintsPreparation of Summons & Complaints

Appeal papers, notices and briefsAppeal papers, notices and briefs

Discovery requests and responsesDiscovery requests and responses InterrogatoriesInterrogatories

Product of DocumentsProduct of Documents

MotionsMotions

Service/Mailing AffidavitsService/Mailing Affidavits

Preparation of witness lists/kits & summariesPreparation of witness lists/kits & summaries

Creation of timeline of events and exhibitsCreation of timeline of events and exhibits

Legal briefs and memorandaLegal briefs and memoranda

Petitions for certiorariPetitions for certiorari

Employment manualsEmployment manuals

Licenses and other contracts Licenses and other contracts

DOCUMENT MANAGEMENT SERVICESDOCUMENT MANAGEMENT SERVICESDocument Management involves efficient way of creating, handling, storing & sharing Document Management involves efficient way of creating, handling, storing & sharing the information. It allows business persons to store documents in an organized and the information. It allows business persons to store documents in an organized and secure way that still allows documents to be found easily.secure way that still allows documents to be found easily.


Data entry Data entry

Image and Document Coding Image and Document Coding

Bibliographic CodingBibliographic Coding

Indexing and Tagging Indexing and Tagging

Scanning and OCR Scanning and OCR

Auto-coding Auto-coding

Document Acquisition and Management Document Acquisition and Management

Data Hosting & CaptureData Hosting & Capture

Data Conversion Data Conversion

Database/Document Creation & Maintenance Database/Document Creation & Maintenance

Document Assembly, Unitization & PreparationDocument Assembly, Unitization & Preparation

Electronic or Manual Bates NumberingElectronic or Manual Bates Numbering

Post Processing & CleanupPost Processing & Cleanup

CORPORATE DUE DILIGENCE SERVICESCORPORATE DUE DILIGENCE SERVICES

By outsourcing this task to Aeren LPO, companies involved in M&A work By outsourcing this task to Aeren LPO, companies involved in M&A work

save themselves a substantial percentage of the legal costs involved in save themselves a substantial percentage of the legal costs involved in

these transactions, and free up resources to concentrate on more criticalthese transactions, and free up resources to concentrate on more critical

aspects of the transaction. aspects of the transaction.


Pre/Post Merger Due DiligencePre/Post Merger Due Diligence

Integration ActivitiesIntegration Activities

Public Companies Corporate ProfilesPublic Companies Corporate Profiles

Preparation of Disclosure SchedulesPreparation of Disclosure Schedules

IP SERVICESIP SERVICESAeren LPO’s Intellectual Property practice team delivers highly developedAeren LPO’s Intellectual Property practice team delivers highly developedIntellectual Property services to ensure protection of intellectual propertyIntellectual Property services to ensure protection of intellectual property..


Patent Searches and Analytics Patent Searches and Analytics

Provisional & Non-Provisional Utility Patent Drafting Provisional & Non-Provisional Utility Patent Drafting

Patent Prosecution Related Services Patent Prosecution Related Services

Patentability Analysis Patentability Analysis

IP Portfolio Management IP Portfolio Management

IP Research and Monitoring IP Research and Monitoring

Trademark and Copyright Services Trademark and Copyright Services

TRANSFER PRICINGTRANSFER PRICING

Our team is well trained and experienced in working on all type of data Our team is well trained and experienced in working on all type of data

bases relating to Transfer Pricing study.bases relating to Transfer Pricing study.


Complete Transfer Pricing studyComplete Transfer Pricing study

Transfer Pricing DocumentationTransfer Pricing Documentation

FAR & Economic AnalysisFAR & Economic Analysis

QUALITYQUALITY Quality is integral to our operation excellence & our Quality philosophy is a tangible Quality is integral to our operation excellence & our Quality philosophy is a tangible

expression of one of our core values. expression of one of our core values.

Our Litigation Services processes are Six Sigma driven with a high focus on Our Litigation Services processes are Six Sigma driven with a high focus on quality to provide litigation services from inception to closurequality to provide litigation services from inception to closure

Efficiency and performance metrics are determined based on the tools available Efficiency and performance metrics are determined based on the tools available within the chosen review platform. Project managers review efficiency and within the chosen review platform. Project managers review efficiency and performance on a daily basis and provide reports as required by our clients.performance on a daily basis and provide reports as required by our clients.

Quality service starts with recruiting and training. Aeren LPO invests in continuing Quality service starts with recruiting and training. Aeren LPO invests in continuing training programs with experienced trainers. We meet or exceed your standards training programs with experienced trainers. We meet or exceed your standards and benchmarks in the course of our training program and benchmarks in the course of our training program

Our continuous improvement teams apply Six Sigma and ISO concepts to reducing Our continuous improvement teams apply Six Sigma and ISO concepts to reducing defects and improving efficiency. By applying each stage of our continuous defects and improving efficiency. By applying each stage of our continuous improvement process in a disciplined manner, we make changes in day-to-day improvement process in a disciplined manner, we make changes in day-to-day business operations that align our processes and systems with your needs.business operations that align our processes and systems with your needs.

SECURITY, CONFIDENTIALITY & SECURITY, CONFIDENTIALITY & PRIVACYPRIVACY

““Security is our highest concern”Security is our highest concern”

Aeren LPO’s sophisticated data security policy and stringent physical security methods Aeren LPO’s sophisticated data security policy and stringent physical security methods ensure client confidential information remains uncompromised. Aeren LPO views the ensure client confidential information remains uncompromised. Aeren LPO views the protection of its clients’ confidential information of the utmost importance. protection of its clients’ confidential information of the utmost importance.

Aeren LPO ensures the security covering the following measures:Aeren LPO ensures the security covering the following measures:

Physical on-site security Physical on-site security

Personal workstation preventative measures Personal workstation preventative measures

Domain and file server Domain and file server

Data Transfer SecurityData Transfer Security

Data IntegrityData Integrity

Work EthicsWork Ethics

Operations Operations

TECHNOLOGY INFRASTRUCTURETECHNOLOGY INFRASTRUCTURE Aeren LPO employs state of the art technology infrastructure, including a robust LAN/WAN setup, Aeren LPO employs state of the art technology infrastructure, including a robust LAN/WAN setup, sophisticated servers with advanced security software and applications, real-time data backup, sophisticated servers with advanced security software and applications, real-time data backup, dedicated and multiple Internet lines, 24x7 access and virtual private networks that enable us to dedicated and multiple Internet lines, 24x7 access and virtual private networks that enable us to integrate with client sites integrate with client sites

SOFTWARESOFTWAREAttenexStratifyKrollRingtailDocumatrixSummationCase VaultMerrill Discovery NavigatorLive NoteDocuity eViewCaseLogistixClearwellConcordance® FYIiConectIPROIQWEST

DATABASESDATABASESLexisNexisWestlawDelphionMicropatGoogle PatentsNon Patent (Google, IEEE etc.)

PREFERRED ENGAGEMENT MODELPREFERRED ENGAGEMENT MODEL

““We deliver value for money”We deliver value for money”

Pricing for our outsourcing services depend upon various factors likePricing for our outsourcing services depend upon various factors like

complexity, verticals, volume, duration, etc. We offer a flexible, complexity, verticals, volume, duration, etc. We offer a flexible,

customized, transparent & cost effective value based pricing model to ourcustomized, transparent & cost effective value based pricing model to ourclients.clients.

INPUT- BASED SCHEMESINPUT- BASED SCHEMES

OUTPUT- BASED SCHEMESOUTPUT- BASED SCHEMES

INPUT- BASED SCHEMESINPUT- BASED SCHEMES

Per hour basisPer hour basis

The LPO vendor company offers the services, quoting rates on hourly bases for The LPO vendor company offers the services, quoting rates on hourly bases for all kinds of work outsourced. For example, charging fee of USD 40 per hour for all kinds of work outsourced. For example, charging fee of USD 40 per hour for legal research made online for the clients for X number of hours. legal research made online for the clients for X number of hours.

Manpower basis (FTE)Manpower basis (FTE)

This is the pricing model whereby the vendor company deploys the This is the pricing model whereby the vendor company deploys the equivalent number of legal experts as the client would have/had in his country to suit equivalent number of legal experts as the client would have/had in his country to suit the project needs of the client company/firm. The vendor charges the client on the project needs of the client company/firm. The vendor charges the client on the basis of number of people deployed for that particular client. the basis of number of people deployed for that particular client.

Virtual Captive CenterVirtual Captive Center

This is a model that Aeren LPO has transformed with years of experience to its credit. This is a model that Aeren LPO has transformed with years of experience to its credit. This model offers ultimate control to the client over the resources deployed by the This model offers ultimate control to the client over the resources deployed by the vendor. It offers all advantages of Captive Service Center and Third Party Vendor.vendor. It offers all advantages of Captive Service Center and Third Party Vendor. T The he price is charged on the basis of number of work station used by the client. price is charged on the basis of number of work station used by the client.

OUTPUT- BASED SCHEMESOUTPUT- BASED SCHEMES Transaction FeesTransaction Fees

A Transaction based pricing model for outsourcing is one where payments to the vendor A Transaction based pricing model for outsourcing is one where payments to the vendor are based on the number of transactions executed. This model is emerging quite a are based on the number of transactions executed. This model is emerging quite a popular especially in a scenario when the process to be outsourced is a standardized popular especially in a scenario when the process to be outsourced is a standardized process, repeatable transactions, clearly defined beginning & end. This model makes it process, repeatable transactions, clearly defined beginning & end. This model makes it easier to alien the incentives of the client & vendor. This model can be used with various easier to alien the incentives of the client & vendor. This model can be used with various variations.variations.

Pay per UnitPay per Unit

In this method the vendor offers a unit-based set rate and the client company pays In this method the vendor offers a unit-based set rate and the client company pays depending on the amount of usage. An example would be maintenance services, where depending on the amount of usage. An example would be maintenance services, where the client pays for the number of units that avail the maintenance service. the client pays for the number of units that avail the maintenance service.

Project Based/Flat feeProject Based/Flat fee

The service provider charges one lump sum fee for the case, at the beginning or end of The service provider charges one lump sum fee for the case, at the beginning or end of

the project outsourced. For example, charging USD 5000 for the entire project of researcthe project outsourced. For example, charging USD 5000 for the entire project of research/survey irrespective of the number of hours involved. h/survey irrespective of the number of hours involved.

Retainer ship feeRetainer ship fee In this case, the client company pays a monthly or yearly fixed sum of money to the LPO In this case, the client company pays a monthly or yearly fixed sum of money to the LPO vendor. This way, it can gain access to legal services when the need arises. Big corporatvendor. This way, it can gain access to legal services when the need arises. Big corporations who are highly vulnerable to legal issues and risks predominantly opt for this model. ions who are highly vulnerable to legal issues and risks predominantly opt for this model.

ENGAGEMENT MODEL THAT WE ENGAGEMENT MODEL THAT WE TRANSFORMEDTRANSFORMED

“ “ Virtual Offshore Captive Centre”Virtual Offshore Captive Centre”

What is What is “ Virtual Offshore Captive Centre ”“ Virtual Offshore Captive Centre ”

- - engagement engagement modelmodel

““VOCC is our unique client engagement model that places the client into VOCC is our unique client engagement model that places the client into

the shoes of the ownerthe shoes of the owner(1)(1) of an ‘Offshore Captive Centre’ without actually of an ‘Offshore Captive Centre’ without actually

having established / owning the same in the Offshore Jurisdictions. It having established / owning the same in the Offshore Jurisdictions. It

builds up collaborative partnership rather than vendor relationship. This builds up collaborative partnership rather than vendor relationship. This

model encapsulates all the benefits of an ‘Owned Captive Centre’ and model encapsulates all the benefits of an ‘Owned Captive Centre’ and

‘Third Party Outsourcing Vendor’ while eliminating their disadvantages.”‘Third Party Outsourcing Vendor’ while eliminating their disadvantages.”

Note 1: Owner implies owner like controls over facility, resources, manpower, Note 1: Owner implies owner like controls over facility, resources, manpower,

project management, delivery etc.project management, delivery etc.

…….Cond next slide.Cond next slide

ADVANTAGE – VOCCADVANTAGE – VOCC

FINANCIAL ADVANTAGEFINANCIAL ADVANTAGE

NON-FINANCIAL ADVANTAGENON-FINANCIAL ADVANTAGE


FINANCIAL ADVANTAGEFINANCIAL ADVANTAGE

No Investment in setting up IT facility in Offshore jurisdictionNo Investment in setting up IT facility in Offshore jurisdiction

No Investment in IT Assets thereby saving huge “Capex”.No Investment in IT Assets thereby saving huge “Capex”.

No working capital requiredNo working capital required

No Income Tax in Offshore jurisdictionNo Income Tax in Offshore jurisdiction

No Dividend Tax in Offshore jurisdiction.No Dividend Tax in Offshore jurisdiction.

No Transfer Pricing LiabilityNo Transfer Pricing Liability

No Cost in Home Country for Offshore affairs.No Cost in Home Country for Offshore affairs.

No Employee liability No Employee liability

No Winding up/Liquidation/Exit CostNo Winding up/Liquidation/Exit Cost

No Compliance CostNo Compliance Cost

No Future Liability in respect of Potential Risks in Offshore jurisdictionNo Future Liability in respect of Potential Risks in Offshore jurisdiction

Substantial Savings in Litigation & Legal CostSubstantial Savings in Litigation & Legal Cost


NON-FINANCIAL ADVANTAGENON-FINANCIAL ADVANTAGE

Client retains full control over production/ process / project managementClient retains full control over production/ process / project management

No “owning legal entity risks & hassles” in foreign jurisdiction No “owning legal entity risks & hassles” in foreign jurisdiction

Ultimate controls over facility, resources, manpower etc.Ultimate controls over facility, resources, manpower etc.

Timely & Quality deliveryTimely & Quality delivery

No set up timeNo set up time

No entry & exit issues in offshore jurisdictionNo entry & exit issues in offshore jurisdiction

High level Quality governanceHigh level Quality governance

Greater degree of risk managementGreater degree of risk management

Greater Client satisfactionGreater Client satisfaction

No new vendor riskNo new vendor risk

Minimal Outsourcing risksMinimal Outsourcing risks

Partner not vendorPartner not vendor

Very cost effective than traditional outsourcing model Very cost effective than traditional outsourcing model

Seamless TransitionSeamless Transition

Real-time visibility and risks management Real-time visibility and risks management

IT project visibility and productivityIT project visibility and productivity

Quick & Clean outsourcing arrangementQuick & Clean outsourcing arrangement

Best outsourcing strategy & management toolBest outsourcing strategy & management tool

INDIA ADVANTAGEINDIA ADVANTAGE

INDIA ADVANTAGEINDIA ADVANTAGE Quality Pool of Talented ResourcesQuality Pool of Talented Resources

Cost Advantage Cost Advantage

Excellent InfrastructureExcellent Infrastructure

Enabling Government Policies & SupportEnabling Government Policies & Support

Strong FundamentalsStrong Fundamentals

Robust Enabling Business EnvironmentRobust Enabling Business Environment

Enhanced Value Delivery CapabilitiesEnhanced Value Delivery Capabilities

KNOWLEDGE PROFESSIONALSKNOWLEDGE PROFESSIONALS ( in Thousand)

947860

690

553

700

790

378450

500

FY2006-07 FY2007-08 FY2008-09E

IT Services & Support Exports BPO Exports Domestic

FY- 2009E

~2.2 million

~8.0 million

~10.2 million

Industry directly employs nearly 2.23 million professionals

Indirect employment multiplier estimated to be 3.6x, translating to ~8 million additional jobs

(Source IDC, NASSCOM) …….Cond next slide.Cond next slide

Talent pool continues to increase with Talent pool continues to increase with 3.5 million additions this year3.5 million additions this year

274

3 79454

514

20 00 -0 4** 2 005 -0 6** 200 7 -0 8** 2008 -0 9 **

Talent Availability

Outturn Technical Graduates and Post Graduates(‘000)

2 4 3 2 2 5 5 7 2 7 8 9 2 9 4 0

2 0 0 3 -0 4** 2 00 5 -0 6** 200 7 -0 8** 200 8 -0 9 **

Non-technical Graduate and post Graduate (‘000)

Source: IAMR, Indiastat, UGC, MHRD, AICTE, NASSCOM

OUROUR

LOCATIONLOCATION

OUR LOCATIONOUR LOCATION

Located in Chandigarh, 160 miles (towards North) from New Delhi (Capital of India)

Facility in “Chandigarh Technology Park” – a venture of

Chandigarh Administration, Government of India.

Adjacent to Infosys, Airtel, DLF, Wipro, IBM, The Grand Hyatt, Pride Asia-Asia’s best self contained world class township.

10 Km. from Airport, 3 Km from railway station and 8 Km from the general Bus stand.

WHY CHANDIGARH ?WHY CHANDIGARH ?

Chandigarh (Tier-III, city) is most preferred IT destination ensuring lower labor Chandigarh (Tier-III, city) is most preferred IT destination ensuring lower labor costs, lower real estate costs and reduced staff attrition (Source:- Jones Lang costs, lower real estate costs and reduced staff attrition (Source:- Jones Lang La Salle, leading real estate consultant)La Salle, leading real estate consultant)

Chandigarh got third slot at NASSCOM - ATKEARNEY study on location road Chandigarh got third slot at NASSCOM - ATKEARNEY study on location road map of for IT-BPO growth.map of for IT-BPO growth.

Top IT players like Infosys, IBM, TCS, DELL, Quark, Wipro etc. are locatedTop IT players like Infosys, IBM, TCS, DELL, Quark, Wipro etc. are located

High literacy rate of 81.9%High literacy rate of 81.9%

No. 1 in the country in Human Development Index.No. 1 in the country in Human Development Index.

Large knowledge pool of more than 20,000 engineers & qualified professionals, Large knowledge pool of more than 20,000 engineers & qualified professionals, per annum.per annum.

Low cost of operationLow cost of operation

Excellent government supportExcellent government support

Excellent business environment & infrastructureExcellent business environment & infrastructure

Excellent social & living environment.Excellent social & living environment.

Only Well planned and modern city in India Only Well planned and modern city in India

MANAGEMENT MANAGEMENT

& &

GOVERNANCE MODELGOVERNANCE MODEL

FOUNDERS / PROMOTERSFOUNDERS / PROMOTERS Raman AggarwalRaman Aggarwal (43 years) (43 years) (Chairman)(Chairman)- a professionally qualified - a professionally qualified Chartered AccountantChartered Accountant

having more than 25 years of experience to his credit, in the field of having more than 25 years of experience to his credit, in the field of Accounts, Tax, Legal Accounts, Tax, Legal Strategy, Planning and Business Management.Strategy, Planning and Business Management.

Anju AggarwalAnju Aggarwal (41 years) (41 years) (Director & Head)(Director & Head)- a professionally qualified - a professionally qualified ArchitectArchitect with a with a bankable experience of 20 years in the field of bankable experience of 20 years in the field of Architecture, Planning, Designing etc.Architecture, Planning, Designing etc.

Simpy GuptaSimpy Gupta (38 years) – a professionally qualified (38 years) – a professionally qualified Law graduate and Company Secretary,Law graduate and Company Secretary, having more than 15 years of experience in having more than 15 years of experience in Legal & Corporate matters.Legal & Corporate matters.

R.K AggarwalR.K Aggarwal (65 years) - a qualified (65 years) - a qualified Civil Engineer,Civil Engineer, having more than 43 years of having more than 43 years of experience in Engineering line.experience in Engineering line.


INDEPENDENT DIRECTOR - DESIGNATEINDEPENDENT DIRECTOR - DESIGNATE

40 Years in Policy, strategy Planning & Tax Matters.

Retired at a Senior Position, as a Member of " Central Board Of Direct Taxes", Ministry Of Finance, India.

Indian Revenue Service

Mr. B. Swarup

2

43 Years in Engineering & Construction

Civil Engineer, retired at a Senior Position from " Government Of India".

EngineerMr. R.K Aggarwal

1

EXPERIENCEDESIGNATIONQUALIFICATIONNAMES.NO


GOVERNANCE MODELGOVERNANCE MODEL

For each client, there will be a separate steering committee.For each client, there will be a separate steering committee.

The Steering Committee shall comprise of four members, two from client side & The Steering Committee shall comprise of four members, two from client side & two from the organization.two from the organization.

Under the steering committee, there will be five operational committees, Under the steering committee, there will be five operational committees, consisting 2 members in each operational Committees (functions) from the consisting 2 members in each operational Committees (functions) from the steering committee - one from client side and other from the organization-steering committee - one from client side and other from the organization-

HR & Admin CommitteeHR & Admin Committee Facility Management CommitteeFacility Management Committee Production CommitteeProduction Committee Accounts, Finance, Tax & legal CommitteeAccounts, Finance, Tax & legal Committee IT Infrastructure Management CommitteeIT Infrastructure Management Committee

Steering Committee will meet at least once in a month to review the operation Steering Committee will meet at least once in a month to review the operation Committee & formulate Policies & Strategies. Committee & formulate Policies & Strategies.

Operational committee will meet as per the requirements i.e. Daily basis, Operational committee will meet as per the requirements i.e. Daily basis, Weekly Basis & for monthly basis etc.Weekly Basis & for monthly basis etc.

OUR ADVANTAGEOUR ADVANTAGE

OUR ADVANTAGEOUR ADVANTAGE One Stop ShopOne Stop Shop Best People TalentBest People Talent Substantial Cost SavingsSubstantial Cost Savings Deep Domain Industry Knowledge & ExpertiseDeep Domain Industry Knowledge & Expertise Best-in-Class Process and Quality SystemBest-in-Class Process and Quality System Cutting Edge TechnologyCutting Edge Technology Highest Level of Security & Confidentiality MeasuresHighest Level of Security & Confidentiality Measures Strategic LocationStrategic Location Superior ControlsSuperior Controls Scalability of OperationsScalability of Operations State of the Art Modular IT FacilityState of the Art Modular IT Facility Experienced ManagementExperienced Management Flexible and Transparent Delivery & Engagement ModelFlexible and Transparent Delivery & Engagement Model Risk Mitigation through Robust Risk Management FrameworkRisk Mitigation through Robust Risk Management Framework Technology Enabled Business SolutionsTechnology Enabled Business Solutions Low Attrition Rate through Best Recruitment & Retention StrategiesLow Attrition Rate through Best Recruitment & Retention Strategies Continuous Process ImprovementContinuous Process Improvement Technology & Process TransformationTechnology & Process Transformation Timely Delivery Timely Delivery Robust Information & Security Management SystemRobust Information & Security Management System Delivering the Best ROIDelivering the Best ROI Sound Financial StabilitySound Financial Stability

FIVE REASONS OF OUR SUCCESSFIVE REASONS OF OUR SUCCESS

Large Customer Network across Globe.

Deep Domain Knowledge & Expertise in various verticals

Unique & Cost Efficient newly transformed Engagement Model

World Class, State of Art, IT Infrastructure in India’s most preferred IT destination.

Sound Financial Health.

LIST OF EXISTING CUSTOMERSLIST OF EXISTING CUSTOMERS

Quark Group of Companies : USA Opera Software : Norway Emmersson Electric : USA Patni Computers : USA Heron Health Care : U.K. Agilyst : USA Hales : USA Bebo Technology : USA Meritech : Japan Buddha Slug : Switzerland ‘First to File’ : USA Sochacom International : Canada Study Places Inc. : USA Baya Tree Infocom : USA

OUR VALUE PROPOSITIONOUR VALUE PROPOSITION

Our value proposition is to ensure cost effective and efficient LPO Our value proposition is to ensure cost effective and efficient LPO

Services by delivering high quality & technology enabled solutions.Services by delivering high quality & technology enabled solutions.

VIEW OF OUR UPCOMING IT FACILITYVIEW OF OUR UPCOMING IT FACILITY

THANK YOUTHANK YOU

AEREN LPO AEREN LPO A A

PRODUCT OF KARIN INFORMATICS SERVICES PRODUCT OF KARIN INFORMATICS SERVICES PVT. LTD.PVT. LTD.

Registered office:Registered office: SCO 35, Second Floor, Sector -26, Chandigarh 160 019SCO 35, Second Floor, Sector -26, Chandigarh 160 019

Tel- 91-172-2790366, 2790075, Fax-91-172-2790260, Mobile-09814011278Tel- 91-172-2790366, 2790075, Fax-91-172-2790260, Mobile-09814011278

E-mail: E-mail: [email protected]@aerenlpo.com Website: Website: www.aerenlpo.comwww.aerenlpo.comwww.aerenoutsourcing.comwww.aerenoutsourcing.com,, www.aerenbpo.comwww.aerenbpo.com

IT Facility:IT Facility: Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh-160101 Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh-160101

mailto:[email protected]

http://www.aerenlpo.com/

http://www.aerenoutsourcing.com/

http://www.aerenbpo.com/

Legal Process Outsourcing

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