Legacy modernization for a European Workplace Services Major
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Difficult to retain or recruit qualified staff Ad-hoc addition of functionalities Increasing complexities and dependencies in the system Difficulty in managing & replicating interfaces High costs delaying implementation of new enhancements IT management challenges Inability to handle the requirements of all divisions Lack of reporting and documentation Data integrity issues Business challenges Client Overview UK based, 5000+ employees strong, the client is a leading provider of workplace services serving over 200,000 customers across 450,000 locaons in UK, Ireland, Spain, and Netherlands. The client offers over 200 products and services and has 15+ well-known brands covering four areas of workplace services - Hygiene, Workplace, Data Soluons & Specialist Waste. Key Challenges The client had to incur high scalability and maintenance costs for the existing IT solutions. The bespoke system used for most of its business operations had become outdated. www.hexaware.com | [email protected] Legacy modernization for a European Workplace Services Major Case Study Enterprise Soluons
Transcript of Legacy modernization for a European Workplace Services Major
Difficult to retain or recruit qualified staff
Ad-hoc addition of functionalities
Increasing complexities and dependencies in the system
Difficulty in managing & replicating interfaces
High costs delaying implementation of new enhancements
IT management challenges
Inability to handle the requirements of all divisions
Lack of reporting and documentation
Data integrity issues
Business challenges
Client OverviewUK based, 5000+ employees strong, the client is a leading provider of workplace services serving over 200,000 customers across 450,000 locations in UK, Ireland, Spain, and Netherlands. The client offers over 200 products and services and has 15+ well-known brands covering four areas of workplace services - Hygiene, Workplace, Data Solutions & Specialist Waste.
Key ChallengesThe client had to incur high scalability and maintenance costs for the existing IT solutions. The bespoke system used for most of its business operations had become outdated.
www.hexaware.com | [email protected]
Legacy modernization for a European Workplace Services Major
Case StudyEnterprise Solutions
The Hexaware Solution Based on a comprehensive estimation of time, cost and efforts in redesigning the bespoke system against the use of standard ERPs, Hexaware proposed to replace the existing stack of applications with Oracle EBS.Key Solution Highlights• Uniform technology stack enabling easy maintenance• With out-of-box integration of business processes, intelligence and user experience it reduces the cost of deployment and provide flexibility to changes• Provides ease of availability of techno-functional skills at a cheaper cost. The implementation and adoption time is less.• Lower TCO and a lifetime support with higher flexibility and simple functionality resulting in less customizations
Business & Technology Alignment
“As-Is”Assessment
Future Assesment Strategy &Recommendations
Business Vision& Drivers
Identify ManagementDirection
Technology Vision& Drivers
Functional
Infrastructure & Applications
New ReleaseBaseline Education
People
Functional ScopeDefinition
Change Management
UpgradeDelivery
TechnologyDelivery
Risk MitigationStrategy
People ImpactDefinition
Technical Scope Definition
Initiate & Plan
The ScopeThe client wished to partner with Hexaware on a consulting engagement in order to study the as-is scenario and recommend the optimal technology roadmap. • Map as-is processes and the current application footprint • Assess divisional business requirements and the extent to which they are addressed in the existing bespoke system• Recommend the optimal technology roadmap to address future requirements• Provide budgetary costs, timelines, and approach
The Approach
Business Outcomes
Value beyond ContractHexaware provided free-of-charge warranty support for 12 months after the go-live to address any core application defects.
Business Outcomes
Real time view of the business• Data model improved by aligning with the business strategy• Reduced spreadsheet maintenance work for finance team
Significant reduction of TCO• Reduced number of off-shoot applications, integration requirements, maintenance costs and enhancements costs• Optimized infrastructure requirements
Future Road map -Faster, efficient processes with greater capacity and flexibility• Transform technology backbone to a state-of the-art enterprise system• Build a modular and configurable robust scalable system
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now on a journey of metamorphosing the experiences of our customer’s customers by leveraging our industry-leading delivery and execution model, built around
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