Lee Hecht Harrison 2013 Salary Guide

36
2013 Salary Guide A Valuable Resource For Assessing Compensation Trends Research

description

LHH shares proprietary data on compensation trends. Our latest research report offers accurate, up-to-date salary data and job descriptions for full time-positions across major industries and functional roles. We also share insights on job market developments and workforce trends.

Transcript of Lee Hecht Harrison 2013 Salary Guide

Page 1: Lee Hecht Harrison 2013 Salary Guide

2013 Salary GuideA Valuable Resource For Assessing Compensation Trends

Research

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remain competitive as the economy recovers with insights

on compensation and workforce trends.”

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Table of Contents

Preparing You For Growth And Economic Opportunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

A Look At The Workforce By Employment Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Insights On Workforce Trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Retain Your Top Talent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Recognize and Reward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

About the Salary Data and Variances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Salaries and Job Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Administrative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Executive Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Finance & Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

human resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Information Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Marketing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Technical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

What does a compensation package say about a company?

The total compensation package reveals the value the company

places on employee performance, loyalty, wellness, family

and community.”

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Preparing You For Growth And Economic Opportunity

As the economy continues its recovery, employers are placing increasing importance on finding, hiring

and keeping the best people in order to meet new business demands. A crucial element in any company’s

talent strategy is to know exactly what to pay your workforce.

Even with ongoing economic uncertainty, there is one thing you can rely on — our 2013 Salary Guide.

This year’s guide features the latest salary data and labor market insights you need to make the most

informed decisions concerning your employees and prospective hires. Inside, you will find:

› Accurate, up-to-date salary data and job descriptions for full-time positions

› Insights on job market developments and industry trends

Growth and economic opportunity translate into a stronger workforce. Our 2013 Salary Guide will be a

valuable resource to help you manage your talent. You can count on it.

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A Look At The Workforce By Employment Types

Full-time EmployeeA regular full-time employee typically works 40 hours a

week; however, many employers consider employees as

full time working different schedules, i.e. over 30 hours,

35 hours, 37.5 hours, etc. A regular full-time employee

may be provided with benefi ts, including a pension,

health insurance, paid vacation, and sick time. Full-time

employment offers additional benefi ts, including:

• Prospect of longer-term job stability

• Clearer paths for career advancement

• Formal career development programs

• Eligibility for severance and outplacement benefi ts

if laid off

Part-time EmployeeA regular part-time employee is scheduled to work at

least 20 hours per week but less than 40 hours per

week on a regular basis. A regular part-time employee

is generally not eligible for benefi ts but may be eligible

for prorated paid time-off for sick, vacation and holidays.

Workers choose part-time employment for various

reasons, including:

• Economic reasons, e.g., lack of full-time job

opportunities

• Non-economic reasons, e.g., personal obligations

• In school or training

• retired or social security earnings limit

Contract Employee

A contract employee is a regular employee of the

company who is engaged for a set term. The length of

the engagement of a contract employee will vary and is

typically associated with a particular project. A contract

may include a provision for renewal under specifi c

circumstances. Contract employees are defi ned as

workers who:

• Come with specifi c expertise and are hired for a

defi ned project

• have the federal employment status of W2

• Can negotiate a contract

• upon completion of project, contract and

employment ends

Independent Contractor An independent contractor is a self-employed

freelancer, an independent agent who is engaged to

provide certain services for a business. An independent

contractor is not eligible for benefi ts or paid time-off for

sick, vacation and holidays. An independent contractor

is defi ned as someone who:

• Supplies his or her own equipment, materials

and tools

• Chooses assignments and controls the hours

of employment

• Negotiates a contract and can be paid hourly

or per project

• Can be discharged at anytime

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Twitte

r

Face

book

Linke

dIn

Twitte

r

Face

book

Linke

dIn

“Big Data” opening doors to new job opportunities.

Though social recruiting is still in its infancy, it is already credited

with helping to fi ll tens of millions of jobs. And at the heart

of social recruiting is “Big data” – transforming the recruiting

process by giving organizations access to vast amounts of data

collected on every Internet user. Gathering and analyzing the

data, recruiters and hr Managers glean valuable insights into

today’s workforce: who they are, what they like to do, where

their skills lay and what they are looking for. Identifying talent

is no longer fi nding a needle in a haystack. The information

collected enables recruiters and hr Managers to be very

competitive – digging through the piles of information to

make data-based hiring decisions that are smarter, faster

and more effi cient.

Multi-directional career paths satisfying critical

talent need.

In today’s fl atter organizations, there are limited vertical career

advancement opportunities. As straight-line career paths

become increasingly diffi cult to support, other types of growth

are increasingly considered as a basis for career development,

including growth within an existing role and within a function.

Careers today are more often defi ned by a series of lateral, as

well as upward, moves. “Multi-directional career paths” offer

fl exibility and growth opportunities that are very attractive to

today’s top talent. Organizations willing to move employees

laterally and provide roles or assignments in other areas of

the company are fi nding the strategy to be a unique and

effective method for engaging their workforce, developing

their competencies and careers, and ultimately, retaining

them longer.

Insights On Workforce Trends

TOP ThrEE SOCIAl NETWOrKING SITES IN

hIrING CANdIdATES

how effective are each of the following social

networking sites in terms of resulting in the successful

hire/placement of candidates?

Base: 203 hr Managers; 200 recruiters

*Top 2 box scores show (extremely/very effective)

28%

60%

14%

11%

9%

16%

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Role of coaching is expanding, leading to the

emergence of “coaching cultures.”

As coaching becomes an integral part of an organization’s

talent development strategy, we’re seeing “coaching cultures”

emerge – cultures where leaders play a key role in the

development of employees through coaching, mentoring and

knowledge transfer. Organizations are utilizing coaching as a

strategic talent development tool that impacts the performance

of the entire workforce. As coaching plays an increasingly

important role for employees at all levels in an organization, it

is being used to address a wide range of developmental and

competency needs. Coaching as a leadership skill has become

vital as managers need to develop employees, retain key talent,

build productive teams and infl uence change.

Communication skill key differentiator for job seekers.

In a recent study conducted by lhh, communication skills

were selected by hr Managers and recruiters as the top

factor when evaluating candidates, followed closely by

interview preparedness. What does this mean? While aptitude

and attitude are important, it’s even more important how a

candidate talks about himself and his experience – projecting

confi dence while making a clear business case for hiring.

Further, the study found that approximately half of hr Managers

and two-thirds of recruiters agree that candidates who have

used an outplacement service are better prepared for their

interviews. Both groups agree these candidates who’ve used

outplacement have a more professional approach to the job

search process and also indicate a higher likelihood to hire

such a candidate.

49%

64%

43%

52%

18%

29%

ThE IMPACT OF OuTPlACEMENT ON hIrINGIndicate how strongly you agree with the

following statements.

Base: 203 hr Mangers, 200 recruiters

*Top 2 box scores show (strongly/somewhat agree)

Candidates who have used an outplacement service are

more prepared for their interview

Candidates who have used an outplacement service are

more professional in their approach to the job search process.

I am more likely to hire/place a candidate who has been

through an outplacement program.

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Retain Your Top Talent

Are you offering the most competitive compensation packages? What does a compensation package say

about a company? Today, it says a lot. The total compensation package reveals the value the company places

on employee performance, loyalty, wellness, family and community. For that reason, organizations should

consider the compensation package a key strategic business initiative – one that helps brand a company as

an employer of choice capable of attracting and retaining top talent. With the tech industry acting as standard

bearer, the traditional compensation package of salary, medical insurance and vacation time has been

expanded to include benefi ts that appeal to the broad demographic spectrum within an organization.

here is a simple checklist when considering an overall compensation package:

Medical Plan (employee cost and company cost) Medical

dental plan

Eye care

Employee assistance program

Life, Disability, Accident Size and scope of benefi ts

Cost to employee

Travel insurance

Insurance protection for personal liability arising from

execution of job duties

Company-Paid Relocation Assistance Moving costs

hotel and travel costs for employee and family

Spousal assistance with job search

Mortgage assistance and brokerage fees

Financial Bonus eligibility

401(k) match

Profi t-sharing plan

Company match for charitable giving

Pre-paid legal services

Vacation �Number of days fi rst year

�Schedule for subsequent years

�Compensation for unused days

�Supplemental vacation

Automobile/Travel Expenses Subsidized transportation

Free parking

Company car (make/model, personal use,

gas and upkeep)

Car allowance in lieu of car

Company-paid airline, VIP lounge, fi rst class

Cafeteria or Dining Room Meals fully paid or discounted

Club Membership or Dues health/golf/tennis clubs

luncheon clubs

Professional/Trade Association Memberships or Dues Certifi cation or license costs

Fees for association meetings

Educational/Training Programs Percentage of actual costs reimbursed

Work-related only or other limitations

In-house mentoring program

Work/Life Benefi ts Flex time and/or telecommuting

Sabbaticals

Company-supported volunteer activities in the community

On-site child care, dry cleaning, fi tness center, etc.

Pet insurance

Bring-dogs-to-work program

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Recognize and Reward

Trends continue to point to decreasing levels of employee engagement. It is incumbent upon employers to

understand the drivers of engagement within their organizations and take action, or risk poor performance.

Compensation is one of many factors that contribute to overall job satisfaction, and it should not be overlooked.

Our Salary Guide is a great way to determine what your employees should be earning. Companies can also

explore ways to creatively recognize and reward employees through alternative means, such as awards

programs, recognition during meetings, or a simple thank you email or note with a gift certifi cate. These

efforts can go a long way towards effectively demonstrating appreciation for hard work and dedication.

Listen to your people.

According to our own research, fewer than

one-fourth of employees felt supported in their

professional development. Employees are

explicitly asking for more coaching and regular

performance feedback from their managers.

They want to know what they are doing well and

where they can improve. Without this kind of

feedback, employees are left guessing about the

value and impact of their contributions. Encourage

managers to look for opportunities to integrate

career conversations into business meetings and

discussions. Managers can check-in regularly

with employees about the work they are doing,

the challenges they are facing, and the support

they need to be successful. Asking questions and

listening to employee concerns sends a message

that leaders are interested in team members and

value their contributions.

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About the Salaries in this Guide

Where do we get our data?

All employees are curious how their pay compares to others

with similar job titles, while analyzing how the market values

their specific skills. Our real-time salary data, compiled by

CareerBliss, represent regional averages for positions across

multiple industries, functions and levels. The guide also

features job descriptions for key positions. CareerBliss is the

repository of millions of real-time salary data points provided

by employees around the world. CareerBliss compares this

real-time salary data with employer data which is provided by

CyberCoders, a full-time staffing company. This combination of

two key components provides data which enables us to produce

statistically accurate, individualized salary reports on thousands

of job titles.

Salaries may be affected by many factors, including company

size, benefits offered, location with your region, educational

requirements and local supply/demand trends. The data in our

guide represents average base salary only.

Get the most accurate salary data from your local

job market.

We realize that salaries in your region may not be the same

as salaries in another area of the country. That’s why we’ve

provided variances for 78 key markets in the chart on the next

page. These variances are vital in helping you determine the

most accurate salary ranges for your specific market.

How to use the variances.

The percentages listed in our variance chart will help you

calculate a more accurate salary range for your area as

compared to the entire region – just follow these simple steps:

If the variance for a selected area is a positive

percentage, add the variance percentage

to both the low and high regional averages on the

salary chart.

Example: Financial Analyst working for small company in the

Northeast has a salary between $41,000 and $65,000. The

company is based in Boston, MA.

Here is the calculation you should use:

$41,000 + 11.96% (of $41,000) = $45,904

$65,000 + 11.96% (of $65,000) = $72,774

The salary range for Boston, MA would be:

$45,904 – $72,774

If the variance for a selected area is a negative

percentage, subtract the variance percentage

from both the low and high regional averages on the

salary chart.

Example: A Customer Services Manager working for a large

company in the West has a salary between $41,000 and

$56,000. The company is based in Tucson, AZ.

Here is the calculation you should use:

$41,000 – 9.3% (of $41,000) = $37,187

$56,000 – 9.3% (of $56,000) = $50,792

The salary range for Tucson, AZ would be:

$37,187 – $50,792

+

-

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MarketVariance to National Average

Albuquerque, NM -3.24%

Arlington, TX 1.64%

Atlanta, GA 1.82%

Austin, TX -2.67%

Baltimore, MD 5.88%

Bloomington, MN 6.97%

Boston, MA 11.96%

Boulder, CO 2.52%

Burbank, CA 3.32%

Charlotte, NC 1.47%

Chicago, IL 7.94%

Cincinnati, OH -0.64%

Cleveland, OH 2.82%

Colorado Springs, CO -6.12%

Columbus, OH 1.23%

Dallas, TX 1.33%

Denver, CO 2.52%

Detroit, MI 4.02%

Duluth, GA 1.78%

Edison, NJ 14.47%

El Paso, TX -4.37%

Fort Worth, TX -0.70%

Fresno, CA -7.56%

Greensboro, NC -0.99%

Hartford, CT 8.43%

Herndon, VA 10.06%

Honolulu, HI 11.71%

Houston, TX 1.64%

Indianapolis, IN -0.73%

Jacksonville, FL -1.84%

Kansas City, MO -0.15%

La Palma, CA 8.60%

Las Vegas, NV 1.70%

Livingston, NJ 14.71%

Long Beach, CA 10.79%

Los Angeles, CA 10.23%

Louisville, KY -0.89%

Melville, NY 2.84%

Memphis, TN +0.60%

MarketVariance to National Average

Mesa, AZ +1.26%

Miami, FL +0.21%

Milwaukee, WI -2.70%

Minneapolis, MN +5.92%

Nashville, TN -4.23%

New Orleans, LA +1.69%

New York, NY +15.59%

Newport Beach, CA +10.59%

Northbrook, IL +7.94%

Oakland, CA +8.23%

Oklahoma City, OK -2.37%

Omaha, NE -3.07%

Ontario, CA +5.37%

Orlando, FL -3.31%

Paramus, NJ +12.57%

Philadelphia, PA +5.07%

Phoenix, AZ +1.24%

Pittsburgh, PA -0.17%

Portland, OR +3.04%

Princeton, NJ +14.71%

Raleigh, NC +1.20%

Richmond, VA +0.91%

Sacramento, CA +8.23%

Saint Louis, MO +0.21%

Salt Lake City, UT -2.19%

San Antonio, TX -4.37%

San Diego, CA +6.51%

San Francisco, CA +18.57%

San Jose, CA +14.64%

San Mateo, CA +18.60%

Schaumburg, IL +6.95%

Seattle, WA +8.26%

Stamford, CT +8.43%

Tacoma, WA +8.17%

Tampa, FL -2.90%

Tucson, AZ -9.30%

Tulsa, OK -2.14%

Virginia Beach, VA -2.40%

Washington, DC +10.17%

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Administrative

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Office

Manager

Executive

Assistant

Billing

Clerk

Client

Relations

Manager

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 46 – 88 44 – 70 28 – 45 74 – 134

M 65 – 107 56 – 82 36 – 53 101 – 162

L 88 – 131 70 – 96 45 – 62 134 – 195

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 46 – 88 44 – 70 28 – 45 74 – 134

M 65 – 108 56 – 82 36 – 53 102 – 163

L 88 – 131 70 – 96 45 – 62 135 – 196

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 42 – 82 41 – 65 26 – 42 69 – 125

M 60 – 100 52 – 77 34 – 49 94 – 151

L 82 – 122 65 – 90 42 – 57 125 – 181

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 41 – 79 39 – 63 25 – 41 67 – 122

M 58 – 97 50 – 74 33 – 48 92 – 147

L 79 – 118 63 – 87 41 – 56 122 – 177

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 45 – 87 43 – 69 28 – 45 74 – 135

M 64 – 107 55 – 82 36 – 53 102 – 163

L 87 – 130 69 – 96 45 – 62 135 – 196

Office ManagerSupervises office activities to achieve maximum expense control

and productivity. Develops procedures and policies for office

activities, such as filing, dictating, records maintenance, typing, word

processing, faxing and mail distribution. May also be responsible for

the maintenance of office equipment and supplies. Requires a high

school diploma or its equivalent with at least 7 years of experience in

the field. Relies on experience and judgment to plan and accomplish

goals. Typically reports to a senior manager.

Executive AssistantRelieves the executive of administrative type functions in order to

increase the time an executive has available for executive-level

responsibilities. May handle a wide variety of situations and conflicts

involving the clerical and administrative function of the office.

Responsible for confidential and time-sensitive material. Prepares

routine and advanced correspondence including letters, memoranda,

and reports. Requires an associate’s degree or its equivalent with at

least 4 years of experience in the field or in a related area. Familiar

with a variety of the field’s concepts, practices, and procedures. Relies

on experience and judgment to plan and accomplish goals. May

direct and lead the work of others. Typically reports to an executive.

A wide degree of creativity and latitude is expected.

Billing ClerkResponsible for compiling amounts owed by the company to vendors,

suppliers, or other organizations/individuals. Gathers purchase

orders, charge slips, sales tickets etc., and prepares payments.

Maintains all payment or other transaction records. Requires a

high school diploma or its equivalent with 0-2 years of experience

in the field or in a related area. Has knowledge of commonly-used

concepts, practices, and procedures within a particular field. Relies on

instructions and pre-established guidelines to perform the functions

of the job. Works under immediate supervision. Primary job functions

do not typically require exercising independent judgment. Typically

reports to a supervisor or manager.

Client Relations ManagerManages a team of channel sales representatives to achieve sales

and profit goals by selling goods and services through resellers/

channels. Identifies and approaches key or strategic partners and

sets short- and long-term channel strategies. Recommends product

or service enhancements to improve customer satisfaction and sales

potential. Typically requires a bachelor’s degree or its equivalent with

at least 7 years of experience in the field or in a related area. Familiar

with a variety of the field’s concepts, practices, and procedures. Relies

on extensive experience and judgment to plan and accomplish goals.

Performs a variety of complicated tasks. Leads and directs the work of

others. A wide degree of creativity and latitude is expected. Typically

reports to a head of a unit/department.

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Administrative

Data

Entry

Project

Coordinator

23 – 36 39 – 69

29 – 42 53 – 82

36 – 49 69 – 99

23 – 36 40 – 69

29 – 42 53 – 83

36 – 49 69 – 99

22 – 34 37 – 65

27 – 39 49 – 77

34 – 46 64 – 92

21 – 32 36 – 63

26 – 38 48 – 75

32 – 44 63 – 90

23 – 36 40 – 70

29 – 42 53 – 83

36 – 49 70 – 99

Data EntryOperates a data entry device to input lists, records, or other data

points into an electronic format. Requires a high school diploma or

its equivalent with 0-2 years of experience in the field or in a related

area. Has knowledge of commonly-used concepts, practices, and

procedures within a particular field. Relies on instructions and pre-

established guidelines to perform the functions of the job. Works

under immediate supervision. Primary job functions do not typically

require exercising independent judgment. Typically reports to a

supervisor or manager.

Project CoordinatorPlans and coordinates project scheduling, budgeting, and

administrative tasks. Supports the project staff by facilitating project

logistics such as meetings, conference rooms, conference calls,

etc. Takes meeting minutes and action items during meetings and

performs basic follow-up. Assists in development of presentations.

Requires a bachelor’s degree in a related area and 4-6 years of

experience in the field or in a related area. Familiar with a variety of

the field’s concepts, practices, and procedures. Relies on experience

and judgment to plan and accomplish goals. Performs a variety of

tasks. Typically reports to a project leader or manager.

Customer Service RepresentativeProcesses orders, prepares correspondence, and fulfills customer

needs to ensure customer satisfaction. Requires a high school

diploma or equivalent and 0-3 years of experience in the field or in a

related area. Has knowledge of commonly-used concepts, practices,

and procedures within a particular field. Relies on instructions and

pre-established guidelines to perform the functions of the job. Works

under immediate supervision. Primary job functions do not typically

require exercising independent judgment. Typically reports to a

supervisor or manager.

Customer Service ManagerManages a staff of customer service representatives and ensures that

customers are retained, satisfied, and that their needs are fulfilled.

Responsible for designing and implementing improved process or

operational policies. Recommends changes to products or services

to fulfill customer needs. Requires a bachelor’s degree in business,

marketing, or related area, and at least 7 years of experience in

the field. Familiar with a variety of the field’s concepts, practices,

and procedures. Relies on experience and judgment to plan and

accomplish goals. Typically reports to a senior manager.

Customer Service

Customer Service

Representative

Customer

Service

Manager

27 – 42 58 – 109

33 – 48 80 – 131

42 – 56 109 – 160

27 – 42 58 – 109

33 – 48 80 – 132

42 – 56 109 – 161

25 – 39 54 – 102

31 – 45 75 – 123

39 – 53 102 – 150

24 – 37 52 – 98

30 – 43 72 – 118

37 – 51 98 – 144

27 – 41 58 – 108

33 – 47 80 – 130

41 – 56 108 – 159

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Customer Service

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Customer

Relationship

Manager

Technical

Support

Representative

Account

Manager

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 53 – 111 26 – 44 73 – 160

M 76 – 133 34 – 52 112 – 199

L 111 – 168 44 – 62 160 – 247

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 54 – 111 27 – 45 73 – 161

M 77 – 134 35 – 53 113 – 201

L 111 – 169 45 – 63 161 – 249

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 50 – 103 25 – 41 68 – 149

M 71 – 124 32 – 49 104 – 186

L 103 – 157 41 – 58 149 – 230

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 48 – 100 24 – 40 66 – 145

M 69 – 121 31 – 48 102 – 181

L 100 – 152 40 – 57 145 – 224

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 54 – 111 27 – 45 73 – 161

M 77 – 134 35 – 53 113 – 201

L 111 – 169 45 – 63 161 – 249

Customer Relationship ManagerProvides customer service to affluent professional customers in

order to increase client satisfaction and portfolio growth. Researches

new products or services that may enhance relationship with the

client or fulfill the client’s short- and long-term financial needs.

Requires a bachelor’s degree with at least 3-5 years of experience

in the field. Familiar with a variety of the field’s concepts, practices,

and procedures. Relies on experience and judgment to plan and

accomplish goals. Performs a variety of tasks. A certain degree of

creativity and latitude is expected. May lead and direct the work of

others. Typically reports to a manager or head of a unit/department.

Technical Support RepresentativeProvides basic technical support to clients via email, phone, or other

methods; does not work on site. Possesses a basic understanding of

the organization’s products and services, but escalates more complex

inquiries. Requires a high school diploma or equivalent and 0-3 years

of experience in the field or in a related area. Has knowledge of

commonly-used concepts, practices, and procedures within a

particular field. Relies on instructions and pre-established guidelines

to perform the functions of the job. Works under immediate

supervision. Primary job functions do not typically require exercising

independent judgment. Typically reports to a supervisor or manager.

Account ManagerManages and develops client accounts to initiate and maintain

favorable relationship with clients. Responsible for leading a team

of account managers dedicated to meeting the operational needs of

assigned client segments. Requires a bachelor’s degree in area of

specialty and at least 5 years of experience in the field or in a related

area. Familiar with a variety of the field’s concepts, practices, and

procedures. Relies on extensive experience and judgment to plan and

accomplish goals. Performs a variety of tasks. Leads and directs the

work of others. A wide degree of creativity and latitude is expected.

Typically reports to head of a unit/department.

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Engineering

Chemical

Engineer

Civil

Engineer

Electrical

Engineer

Design

Engineer

55 – 84 49 – 69 56 – 74 53 – 76

69 – 97 59 – 80 65 – 83 64 – 87

84 – 112 69 – 90 74 – 93 76 – 99

55 – 84 49 – 70 56 – 75 53 – 77

69 – 98 60 – 80 65 – 84 64 – 88

84 – 113 70 – 90 75 – 94 77 – 100

51 – 78 46 – 65 52 – 70 49 – 71

64 – 90 55 – 74 60 – 78 59 – 81

78 – 105 65 – 84 69 – 87 71 – 93

50 – 76 44 – 63 50 – 67 48 – 69

62 – 88 54 – 72 59 – 76 57 – 79

76 – 102 63 – 81 67 – 84 69 – 90

55 – 84 49 – 70 56 – 75 53 – 77

69 – 98 60 – 80 65 – 84 64 – 88

84 – 113 70 – 90 75 – 94 77 – 100

Chemical EngineerDesigns and initiates processes for the manufacturing of chemicals

and related products such as cement, detergents, gasoline, plastics,

and synthetics. Runs experiments and tests to aid in the development

of improved manufacturing procedures and processes. May require

a bachelor’s degree in engineering and 0-2 years of experience in

the field or in a related area. Has knowledge of commonly-used

concepts, practices, and procedures within a particular field. Relies on

instructions and pre-established guidelines to perform the functions

of the job. Works under immediate supervision. Primary job functions

do not typically require exercising independent judgment. Typically

reports to a supervisor or manager.

Civil EngineerDesigns and supervises construction projects such as airports,

bridges, channels, dams, railroads, and roads. Responsibilities

also include estimating costs and personnel and material needs,

preparing proposals and establishing completion dates. May require

a bachelor’s degree in engineering and 0-2 years of experience in

the field or in a related area. Has knowledge of commonly-used

concepts, practices, and procedures within a particular field. Relies on

instructions and pre-established guidelines to perform the functions

of the job. Works under immediate supervision. Primary job functions

do not typically require exercising independent judgment. Typically

reports to a supervisor or manager.

Electrical EngineerDesigns, tests, installs, and maintains large-scale electronic

equipment or machinery for use in manufacturing or power

generation or transmission. May use computer-assisted engineering

and design software and equipment to perform assignments. Applies

principles and techniques of electrical engineering to accomplish

goals. Requires a bachelor’s degree in engineering and 0-2 years

of experience in the field or in a related area. Has knowledge of

commonly-used concepts, practices, and procedures within a

particular field. Relies on instructions and pre-established guidelines

to perform the functions of the job. Works under immediate

supervision. Primary job functions do not typically require exercising

independent judgment. Typically reports to a supervisor or manager.

Design EngineerDesigns new products and makes improvements to existing products.

May evaluate products, parts, or processes for cost efficiency and

reliability. Works with other members of the engineering staff to

ensure that production is completed in a timely manner. Requires a

bachelor’s degree in area of specialty and 0-2 years of experience

in the field or in a related area. Has knowledge of commonly-used

concepts, practices, and procedures within a particular field. Relies on

instructions and pre-established guidelines to perform the functions

of the job. Works under immediate supervision. Typically reports to a

supervisor or manager.

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14 2013 Salary Guide

Engineering

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Environmental

Engineer

Manufacturing

Engineer

Mechanical

Engineer

Metallurgical

Engineer

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 47 – 70 54 – 75 54 – 74 52 – 74

M 57 – 81 64 – 85 64 – 84 62 – 84

L 70 – 94 75 – 96 74 – 95 74 – 96

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 47 – 71 54 – 75 54 – 75 53 – 75

M 58 – 82 64 – 84 64 – 85 63 – 85

L 71 – 95 75 – 96 75 – 95 75 – 97

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 43 – 65 51 – 70 50 – 69 49 – 69

M 53 – 76 60 – 79 59 – 79 58 – 78

L 65 – 88 70 – 89 69 – 88 69 – 89

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 42 – 64 49 – 67 49 – 67 47 – 67

M 52 – 74 58 – 76 58 – 77 57 – 77

L 64 – 86 67 – 86 67 – 86 67 – 87

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 47 – 71 54 – 74 54 – 75 53 – 75

M 58 – 82 64 – 84 64 – 85 63 – 85

L 71 – 95 74 – 95 75 – 95 75 – 97

Environmental EngineerIdentifies, assesses and resolves problems concerning the

environment. May also design, install, operate and maintain measuring

apparatus to determine the level of pollutants involving air, land, and

water. Performs experiments and reports findings on environmental

consequences of equipment, tools, and procedures. Ensures the

organization’s conformance to federal, state, and local environmental

legislation. Requires a bachelor’s degree in area of specialty and 0-2

years of experience in the field or in a related area. Has knowledge

of commonly-used concepts, practices, and procedures within a

particular field. Relies on instructions and pre-established guidelines

to perform the functions of the job. Works under immediate

supervision. Typically reports to a supervisor or manager.

Manufacturing EngineerPlans and designs manufacturing processes in industrial plant.

Maximizes efficiency by analyzing layout of equipment, workflow,

assembly methods, and workforce utilization. Determines parts and

tools needed in order to achieve manufacturing goals according to

product specification. May require a bachelor’s degree in engineering

and 0-3 years of experience in the field or in a related area. Has

knowledge of commonly-used concepts, practices, and procedures

within a particular field. Relies on instructions and pre-established

guidelines to perform the functions of the job. Works under immediate

supervision. Primary job functions do not typically require exercising

independent judgment. Typically reports to a supervisor or manager.

Mechanical EngineerDesigns, develops, and tests all aspects of mechanical components,

equipment, and machinery. Applies knowledge of engineering

principles to design products such as engines, instruments, controls,

robots, machines, etc. May be involved in fabrication, operation,

application, installation, and/or repair of mechanical products.

May require a bachelor’s degree in engineering and 0-3 years

of experience in the field or in a related area. Has knowledge of

commonly-used concepts, practices, and procedures within a

particular field. Relies on instructions and pre-established guidelines

to perform the functions of the job. Works under immediate

supervision. Primary job functions do not typically require exercising

independent judgment. Typically reports to a supervisor or manager.

Metallurgical EngineerDesigns and initiates processes for the manufacturing of metals

from ores and for the operation of the related production equipment.

Performs analysis and tests to aid in the development of new and

improved metals and alloys as well as their applications to various

products. May require a bachelor’s degree in engineering and 0-2

years of experience in the field or in a related area. Has knowledge

of commonly-used concepts, practices, and procedures within a

particular field. Relies on instructions and pre-established guidelines

to perform the functions of the job. Works under immediate

supervision. Primary job functions do not typically require exercising

independent judgment. Typically reports to a supervisor or manager.

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Project EngineerPerforms engineering design evaluations and works to complete

projects within budget and scheduling restraints. Reviews industry

policies and procedures to ensure data accuracy, security, and

regulatory compliance. Reviews reports of production, malfunction,

and maintenance to determine or address problems. Provides

technical support for the engineering process. Requires a bachelor’s

degree and 0-3 or more years of experience in the field or in a related

area. Has knowledge of commonly-used concepts, practices, and

procedures within a particular field. Relies on instructions and pre-

established guidelines to perform the functions of the job. Works

under immediate supervision. Primary job functions do not typically

require exercising independent judgment. Typically reports to a

supervisor or manager.

Process EngineerResponsible for designing and implementing manufacturing

processes, equipment, and plants (from pilot to fully operational)

to achieve the production goals of the organization. Identifies and

develops process and equipment needed to produce specific

products, parts, and components. Requires a bachelor’s degree

in area of specialty and 0-2 years of experience in the field or in a

related area. Has knowledge of commonly-used concepts, practices,

and procedures within a particular field. Relies on instructions and

pre-established guidelines to perform the functions of the job. Works

under immediate supervision. Typically reports to a manager or head

of a unit/department.

Software EngineerDesigns, modifies, develops, writes and implements software

programming applications. Supports and/or installs software

applications/operating systems. Participates in the testing process

through test review and analysis, test witnessing and certification

of software. Requires a bachelor’s degree in a related area and 0-2

years of experience in the field or in a related area. Has knowledge

of commonly-used concepts, practices, and procedures within a

particular field. Relies on instructions and pre-established guidelines

to perform the functions of the job. Works under immediate

supervision. Primary job functions do not typically require exercising

independent judgment. Typically reports to a manager.

MachinistAssembles, repairs, and fabricates metal parts by operating

mechanical equipment. Assembles parts into sub-units or complete

units. Uses blueprints and design sketches to ensure the proper

dimensions and tolerance levels of the finished product. Requires a

high school diploma or its equivalent. May be required to meet certain

certifications in field and to have at least 0-2 years of experience. Has

knowledge of commonly-used concepts, practices, and procedures

within a particular field. Relies on instructions and pre-established

guidelines to perform the functions of the job. Works under immediate

supervision. Primary job functions do not typically require exercising

independent judgment. Typically reports to a supervisor/manager.

Engineering

Project

Engineer

Process

Engineer

Software

Engineer

Machinist

54 – 86 49 – 76 52 – 74 30 – 52

67 – 99 63 – 90 63 – 85 40 – 61

86 – 118 76 – 104 74 – 97 52 – 73

54 – 87 49 – 77 52 – 75 30 – 52

67 – 99 63 – 91 63 – 85 40 – 62

87 – 119 77 – 105 75 – 97 52 – 74

50 – 80 45 – 71 49 – 70 28 – 48

62 – 92 58 – 84 59 – 80 37 – 57

80 – 110 71 – 97 70 – 90 48 – 68

49 – 78 44 – 69 47 – 67 27 – 47

60 – 89 57 – 82 57 – 77 36 – 56

78 – 107 69 – 94 67 – 87 47 – 66

54 – 87 49 – 77 52 – 74 30 – 51

67 – 99 63 – 91 63 – 85 40 – 62

87 – 119 77 – 105 74 – 96 52 – 74

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16 2013 Salary Guide

Executive Management

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Chief

Executive

Officer

Chief

Marketing

Officer

Chief

Information

Officer

Chief

Financial

Officer

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 552 – 2,732 125 – 437 161 – 528 234 – 993

M 1,284 – 3,465 251 – 563 302 – 670 505 – 1,264

L 2,733 – 4,913 437 – 748 528 – 895 993 – 1,752

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 556 – 2,753 126 – 440 161 – 529 235 – 998

M 1,294 – 3,490 253 – 567 303 – 671 507 – 1,270

L 2,753 – 4,949 440 – 754 529 – 897 998 – 1,760

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 514 – 2,544 117 – 407 150 – 493 217 – 923

M 1,196 – 3,226 234 – 524 282 – 626 469 – 1,175

L 2,544 – 4,575 407 – 697 493 – 836 923 – 1,628

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 501 – 2,480 114 – 396 144 – 474 212 – 900

M 1,166 – 3,145 228 – 511 272 – 601 458 – 1,146

L 2,480 – 4,459 396 – 679 474 – 804 900 – 1,589

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 557 – 2,754 126 – 440 159 – 524 235 – 997

M 1,294 – 3,491 253 – 567 300 – 664 507 – 1,270

L 2,754 – 4,951 440 – 754 524 – 888 997 – 1,760

Chief Executive OfficerPlans and directs all aspects of an organization’s policies, objectives,

and initiatives. Responsible for the short- and long-term profitability

and growth of the company. May require a bachelor’s degree with

at least 15 years of experience in the field. Demonstrates expertise in

a variety of the field’s concepts, practices, and procedures. Relies on

extensive experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Leads and directs the work of others. A

wide degree of creativity and latitude is expected. May preside over

board of directors.

Chief Marketing OfficerResponsible for directing the marketing function of the division. Plans

and directs all aspects of a division’s marketing policies, objectives,

and initiatives. Identifies changes in the marketing environment

or competitive strategies and evaluates, adjusts, or redrafts the

organization’s marketing plan and philosophy accordingly. Requires

a bachelor’s degree and at least 10 years of direct experience in

the field. Demonstrates expertise in a variety of the field’s concepts,

practices, and procedures. Relies on extensive experience and

judgment to plan and accomplish goals. Performs a variety of tasks.

Leads and directs the work of others. A wide degree of creativity and

latitude is expected. Typically reports to top management.

Chief Information OfficerEstablishes and directs the strategic long-term goals, policies and

procedures for an information technology department. Determines

an organization’s long-term systems needs and any hardware

acquisitions needed to accomplish the organization’s business

objectives. May require an advanced degree in a related area with

at least 10 years of experience in the information technology field.

Demonstrates expertise in a variety of the field’s concepts, practices,

and procedures. Relies on extensive experience and judgment to

plan and accomplish goals. Performs a variety of tasks. Leads and

directs the work of others. A wide degree of creativity and latitude is

expected. Typically reports to a CEO or COO.

Chief Financial OfficerResponsible for directing an organization’s overall financial policies.

Oversees all financial functions including accounting, budget, credit,

insurance, tax, and treasury. Designs and coordinates a wide variety

of accounting and statistical data and reports. Requires a bachelor’s

degree and at least 15 years of direct experience in the field.

Demonstrates expertise in a variety of the field’s concepts, practices,

and procedures. Relies on extensive experience and judgment to

plan and accomplish goals. Performs a variety of tasks. Leads and

directs the work of others. A wide degree of creativity and latitude is

expected. Typically reports to CEO or COO.

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17www.lhh.com

Chief Operating OfficerPlans and directs all aspects of an organization’s operational

policies, objectives, and initiatives. Responsible for the attainment

of short- and long-term financial and operational goals. Directs the

development of the organization to ensure future growth. Requires

a bachelor’s degree with at least 15 years of experience in the field.

Demonstrates expertise in a variety of the field’s concepts, practices,

and procedures. Relies on extensive experience and judgment to

plan and accomplish goals. Performs a variety of tasks. Leads and

directs the work of others. A wide degree of creativity and latitude is

expected. Typically reports to chief executive officer.

Chief Compliance OfficerDirects programs, policies, and practices to ensure that all

business units are in compliance with financial policy and reporting

regulations. Tracks laws and regulations that might affect the

organization’s policies and implements necessary changes. Requires

a bachelor’s degree in area of specialty and at least 10 years of

experience in the field or in a related area. Demonstrates expertise in

a variety of the field’s concepts, practices, and procedures. Relies on

extensive experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Leads and directs the work of others. A

wide degree of creativity and latitude is expected. Typically reports to

top management.

Chief Financial OfficerResponsible for directing an organization’s overall financial policies.

Oversees all financial functions including accounting, budget, credit,

insurance, tax, and treasury. Designs and coordinates a wide variety

of accounting and statistical data and reports. Requires a bachelor’s

degree and at least 15 years of direct experience in the field.

Demonstrates expertise in a variety of the field’s concepts, practices,

and procedures. Relies on extensive experience and judgment to

plan and accomplish goals. Performs a variety of tasks. Leads and

directs the work of others. A wide degree of creativity and latitude is

expected. Typically reports to CEO or COO.

Senior AccountantPrepares balance sheets, profit and loss statements, and other

financial reports. Responsibilities also include analyzing trends, costs,

revenues, financial commitments, and obligations incurred to predict

future revenues and expenses. Reports organization’s finances to

management, and offers suggestions about resource utilization,

tax strategies, and assumptions underlying budget forecasts.

Requires a bachelor’s degree in area of specialty, and 4-6 years of

experience in the field or in a related area. Familiar with a variety of

the field’s concepts, practices, and procedures. Relies on experience

and judgment to plan and accomplish goals. Performs a variety of

complicated tasks. May lead and direct the work of others. A wide

degree of creativity and latitude is expected. Typically reports to a

manager or head of a unit/department.

Executive Management

Chief

Operating

Officer

Chief

Compliance

Officer

320 – 1,467 100 – 172

709 – 1,856 126 – 198

1,467 – 2,614 172 – 244

323 – 1,478 100 – 173

714 – 1,869 127 – 199

1,478 – 2,633 173 – 246

298 – 1,366 93 – 160

660 – 1,728 117 – 184

1,366 – 2,434 160 – 227

291 – 1,331 90 – 156

643 – 1,684 114 – 180

1,331 – 2,372 156 – 222

323 – 1,478 100 – 173

714 – 1,870 127 – 199

1,478 – 2,634 173 – 246

Finance & Accounting

Chief

Financial

Officer

Senior

Accountant

234 – 993 55 – 86

505 – 1,264 69 – 100

993 – 1,752 86 – 116

235 – 998 56 – 86

507 – 1,270 70 – 101

998 – 1,760 86 – 117

217 – 923 51 – 80

469 – 1,175 65 – 93

923 – 1,628 80 – 108

212 – 900 50 – 78

458 – 1,146 63 – 91

900 – 1,589 78 – 106

235 – 997 56 – 86

507 – 1,270 70 – 101

997 – 1,760 86 – 117

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18 2013 Salary Guide

AccountantPrepares balance sheets, profit and loss statements, and other

financial reports. Responsibilities also include analyzing trends, costs,

revenues, financial commitments, and obligations incurred to predict

future revenues and expenses. Reports organization’s finances to

management, and offers suggestions about resource utilization,

tax strategies, and assumptions underlying budget forecasts. May

require a bachelor’s degree in area of specialty and 0-2 years

of experience in the field or in a related area. Has knowledge of

commonly-used concepts, practices, and procedures within a

particular field. Relies on instructions and pre-established guidelines

to perform the functions of the job. Works under immediate

supervision. Primary job functions do not typically require exercising

independent judgment. Typically reports to a supervisor or manager.

ControllerResponsible for directing an organization’s accounting functions.

These functions include establishing and maintaining the

organization’s accounting principles, practices, procedures, and

initiatives. Prepares financial reports and presents findings and

recommendations to top management. Requires a bachelor’s degree

and at least 15 years of direct experience in the field. Typically requires

a CPA. Demonstrates expertise in a variety of the field’s concepts,

practices, and procedures. Relies on extensive experience and

judgment to plan and accomplish goals. Performs a variety of tasks.

Leads and directs the work of others. A wide degree of creativity and

latitude is expected. Typically reports to top financial officer or CEO.

A/P – A/R ManagerResponsible for all activities in the accounts payable/receivable

function. Ensures timely payments of vendor invoices and expense

vouchers and maintains accurate records and control reports.

Manages collection activities such as sending follow-up inquiries,

negotiating with past due accounts, and referring accounts to

collection agencies. May require a bachelor’s degree in area of

specialty and at least 7 years of experience in the field or in a related

area. Familiar with a variety of the field’s concepts, practices, and

procedures. Relies on extensive experience and judgment to plan and

accomplish goals. Performs a variety of tasks. Leads and directs the

work of others. A wide degree of creativity and latitude is expected.

Typically reports to top management.

Financial AnalystCompiles and analyzes financial information for an organization.

Develops integrated revenue/expense analyses, projections, reports,

and presentations. Creates and analyzes monthly, quarterly, and

annual reports and ensures financial information has been recorded

accurately. Identifies trends and developments in competitive

environments and presents findings to senior management. Performs

financial forecasting and reconciliation of internal accounts. Requires

a bachelor’s degree and 0-2 years of experience in the field or in a

related area. Has knowledge of commonly-used concepts, practices,

and procedures within a particular field. Relies on instructions and pre-

established guidelines to perform the functions of the job. Works under

immediate supervision. Typically reports to a supervisor or manager.

Finance & Accounting

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Accountant Controller A/P – A/R

Manager

Financial

Analyst

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 39 – 57 118 – 381 58 – 114 41 – 65

M 47 – 66 221 – 484 83 – 140 53 – 77

L 57 – 76 381 – 643 114 – 170 65 – 89

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 39 – 58 119 – 383 58 – 115 42 – 66

M 48 – 66 222 – 486 84 – 141 53 – 77

L 58 – 76 383 – 646 115 – 172 66 – 90

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 36 – 53 110 – 354 54 – 106 38 – 61

M 44 – 61 205 – 449 78 – 130 49 – 72

L 53 – 70 354 – 598 106 – 159 61 – 83

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 35 – 52 107 – 345 53 – 104 37 – 59

M 43 – 60 200 – 439 76 – 127 48 – 70

L 52 – 69 345 – 583 104 – 155 59 – 81

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 39 – 58 119 – 383 58 – 115 42 – 66

M 48 – 66 222 – 486 84 – 140 53 – 77

L 58 – 76 383 – 646 115 – 171 66 – 90

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19www.lhh.com

Finance & Accounting

Tax Accountant Tax Manager

40 – 64 85 – 161

52 – 75 119 – 195

64 – 87 161 – 237

40 – 64 85 – 162

52 – 76 120 – 196

64 – 88 162 – 234

37 – 59 79 – 150

48 – 70 111 – 182

59 – 81 150 – 221

37 – 58 77 – 146

47 – 68 108 – 177

58 – 79 146 – 215

40 – 64 85 – 162

52 – 76 120 – 196

64 – 88 162 – 239

Human Resources

Vice President,

Human Resources

Manager,

Training &

Development

142 – 495 112 – 303

282 – 635 192 – 384

495 – 849 303 – 494

142 – 496 112 – 305

282 – 635 194 – 387

496 – 849 305 – 498

133 – 462 104 – 282

263 – 593 179 – 357

462 – 792 282 – 460

128 – 445 101 – 275

253 – 570 175 – 348

445 – 762 275 – 448

141 – 491 112 – 305

279 – 629 194 – 387

491 – 841 305 – 498

Tax AccountantMaintains tax records and prepares tax returns, related schedules,

and related reports. Prepares paperwork for local, state and

federal level returns. May require a bachelor’s degree and 0-2

years of experience in the field or in a related area. Has knowledge

of commonly-used concepts, practices, and procedures within a

particular field. Relies on instructions and pre-established guidelines

to perform the functions of the job. Works under immediate

supervision. Primary job functions do not typically require exercising

independent judgment. Typically reports to a supervisor or manager.

Tax ManagerResponsible for managing the tax reporting, tax planning, and

compliance function. Oversees the completion of accurate tax returns

in order to minimize the tax obligations of an organization. Must

be familiar with regulations at the federal, state and local level.

Requires a bachelor’s degree in a related area and at least 7 years

of experience in the field. Relies on experience and judgment to plan

and accomplish goals. Manages the tax accounting staff and typically

reports to top management.

Vice President, Human ResourcesPlans and directs all aspects of an organization’s human resources

policies, objectives, and initiatives. Responsible for employment,

placement, orientation and training, labor relations, compensation,

benefits, and employee services. Ensures company compliance with

current, applicable labor laws. Requires a bachelor’s degree with at

least 15 years of experience in the field. Demonstrates expertise in

a variety of the field’s concepts, practices, and procedures. Relies on

extensive experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Leads and directs the work of others. A

wide degree of creativity and latitude is expected. Typically reports to

top management.

Manager, Training & DevelopmentResponsible for all aspects of an organization’s corporate training

policies, objectives, and initiatives. Plans and directs new training

techniques and suggests enhancements to existing training programs.

Oversees relationship with vendors to ensure appropriate employee

participation in outside training programs. Requires a bachelor’s

degree in area of specialty and at least 15 years of experience in the

field or in a related area. Familiar with a variety of the field’s concepts,

practices, and procedures. Relies on extensive experience and

judgment to plan and accomplish goals. Performs a variety of tasks.

Leads and directs the work of others. A wide degree of creativity and

latitude is expected. Typically reports to top management.

Page 22: Lee Hecht Harrison 2013 Salary Guide

20 2013 Salary Guide

Human Resources

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Manager,

Benefits

Employee

Relations

Advisor

Recruitment

Specialist

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 68 – 130 58 – 99 49 – 93

M 97 – 159 77 – 118 68 – 113

L 130 – 193 99 – 139 93 – 138

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 68 – 131 59 – 99 49 – 93

M 97 – 159 78 – 118 68 – 113

L 131 – 193 99 – 140 93 – 138

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 64 – 122 54 – 92 46 – 87

M 91 – 149 72 – 110 64 – 105

L 122 – 180 92 – 130 88 – 129

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 61 – 117 53 – 89 44 – 84

M 87 – 143 70 – 107 61 – 101

L 117 – 173 89 – 126 84 – 124

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 68 – 129 59 – 99 48 – 93

M 96 – 158 78 – 119 67 – 112

L 129 – 191 99 – 140 93 – 137

Manager, BenefitsDesigns, plans, and implements corporate benefits programs,

policies, and procedures. Responsible for ensuring programs meet

employee needs, comply with legal requirements, and are cost

effective. Requires a bachelor’s degree in a related area and at least

7 years of experience in the field or in a related area. Familiar with a

variety of the field’s concepts, practices, and procedures. Relies on

extensive experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Leads and directs the work of others. A

wide degree of creativity and latitude is expected. Typically reports

to a head of a unit/department.

Employee Relations AdvisorDesigns and administers human resources policies and procedures

that pertain to employee relations. Researches and analyzes data

pertaining to human resources. Requires a bachelor’s degree in a

related area and 4-8 years of experience in the field or in a related

area. Familiar with a variety of the field’s concepts, practices,

and procedures. Relies on experience and judgment to plan and

accomplish goals. Performs a variety of complicated tasks. May

lead and direct the work of others. May report directly to an executive

or head of a unit/department. A wide degree of creativity and

latitude is expected.

Recruitment SpecialistScreens, interviews, and recommends prospective employees for

employment in entry-level and experienced technical positions. Works

with search firms or other placement agencies, and determines

optimum recruitment method to develop and maintain a highly

qualified candidate pool. May require a bachelor’s degree in area

of specialty and 2-4 years of experience in the field or in a related

area. Familiar with a variety of the field’s concepts, practices,

and procedures. Relies on experience and judgment to plan and

accomplish goals. Performs a variety of tasks. Works under general

supervision. A certain degree of creativity and latitude is expected.

Typically reports to a supervisor or manager.

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21www.lhh.com

Chief Information OfficerResponsible for the long-range direction of an organization’s

technology function. Directs the strategic design, acquisition,

management, and implementation of an enterprise-wide technology

infrastructure. Maintains technology standards for the organization.

Directs the activities necessary to keep the technology infrastructure

running effectively while ensuring compliance with established

standards and policies. May require an advanced degree in a

related area with at least 15 years of experience in the information

technology field. Relies on extensive experience and judgment to plan

and accomplish goals. Leads and directs the work of others. A wide

degree of creativity and latitude is expected. Typically reports to a

Chief Information Technology Officer or a Chief Executive Officer.

Information Systems ManagerManages the information technology department. Implements and

maintains policies and goals that support the organization’s IT needs.

Ensures proper functioning of the information processing system

and oversees necessary upgrades. Helps business operations

groups utilize information systems to improve their efficiency. Ensures

computer equipment, hardware, and software are updated to meet

organizational needs. Requires a bachelor’s degree and at least 5

years of experience in the field or in a related area. Familiar with a

variety of the field’s concepts, practices, and procedures. Relies on

extensive experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Leads and directs the work of others. A

wide degree of creativity and latitude is expected. Typically reports

to top management.

Operating Systems Programming ManagerOversees a staff responsible for the development, installation, and

modification of computer operating systems. Develops policies

and procedures related to the deployment and maintenance of the

organization’s operating systems. Explores the future operating

system needs of the organization and provides technical leadership

to the operating team. Requires a bachelor’s degree in area of

specialty and at least 8 years of experience in the field or in a related

area. Familiar with a variety of the field’s concepts, practices, and

procedures. Relies on extensive experience and judgment to plan and

accomplish goals. Performs a variety of tasks. Leads and directs the

work of others. A wide degree of creativity and latitude is expected.

Typically reports to top management.

Programmer/AnalystReviews, analyzes, and modifies programming systems including

encoding, testing, debugging and installing to support an

organization’s application systems. Consults with users to identify

current operating procedures and to clarify program objectives.

May be expected to write documentation to describe program

development, logic, coding, and corrections. Writes manual for users

to describe installation and operating procedures. May require a

bachelor’s degree in a related area and 2-5 years of experience in

the field or in a related area. Familiar with relational databases and

client-server concepts. Relies on experience and judgment to plan

and accomplish goals. Performs a variety of tasks. Works under

general supervision; typically reports to a project leader or manager.

A certain degree of creativity and latitude is required.

Information Technology

Chief

Information

Officer

Information

Systems

Manager

Operating Systems

Programming

Manager

Programmer/

Analyst

147 – 372 86 – 167 90 – 171 57 – 92

237 – 463 121 – 202 126 – 207 73 – 108

372 – 597 167 – 249 171 – 253 92 – 127

148 – 375 86 – 167 90 – 173 57 – 92

239 – 466 121 – 203 126 – 209 74 – 108

375 – 601 167 – 249 173 – 255 92 – 127

136 – 346 80 – 156 84 – 160 53 – 86

221 – 431 113 – 189 117 – 193 69 – 101

346 – 556 156 – 232 160 – 240 86 – 118

133 – 338 77 – 150 81 – 156 51 – 82

215 – 420 109 – 182 114 – 188 66 – 97

338 – 542 150 – 223 156 – 230 82 – 114

148 – 375 85 – 166 90 – 173 56 – 91

239 – 466 120 – 201 126 – 209 73 – 107

375 – 602 166 – 247 173 – 255 91 – 126

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22 2013 Salary Guide

Project ManagerResponsible for the coordination and completion of projects within

the information technology department. Oversees all aspects of

projects. Sets deadlines, assigns responsibilities, and monitors

and summarizes progress of project. Builds and maintains working

relationships with team members, vendors, and other departments

involved in the projects. Prepares reports for upper management

regarding status of project. May require a bachelor’s degree and

2-4 years of experience in the field or in a related area. Familiar with

a variety of the field’s concepts, practices, and procedures. Relies

on limited experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Leads and directs the work of others. A

wide degree of creativity and latitude is expected. Typically reports to

a manager or head of a unit/department.

Software Development ManagerManages a team of software engineers that architect and design

enterprise software products and operating systems. Writes product

requirement documents, implements and tracks development

timelines, and negotiates feature sets with the development leads

and product teams. Requires a bachelor’s degree in a related area

and at least 7 years of experience in software development. Familiar

with a variety of the field’s concepts, practices, and procedures. Relies

on experience and judgment to plan and accomplish goals. Performs

a variety of tasks. Leads and directs the work of others. A wide degree

of creativity and latitude is expected. Typically reports to a head of

a unit/department.

Network EngineerAssists in the development and maintenance of network

communications. Uses knowledge of LAN/WAN systems to help

design and install internal and external networks. Tests and evaluates

network systems to eliminate problems and make improvements.

Requires a bachelor’s degree in area of specialty and 0-2 years

of experience in the field or in a related area. Has knowledge of

commonly-used concepts, practices, and procedures within a

particular field. Relies on experience, and judgment to perform the

functions of the job. Works under general supervision. Typically

reports to a supervisor.

Security AnalystAnalyzes information security systems and applications and

recommends and develops security measures to protect information

against unauthorized modification or loss. Requires a bachelor’s

degree with at least 5 years of experience in the field. Familiar with

a variety of the field’s concepts, practices, and procedures. Relies

on extensive experience and judgment to plan and accomplish

goals. Performs a variety of tasks. A wide degree of creativity and

latitude is expected. Typically reports to a manager or head of

a unit/department.

Information Technology

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Project

Manager

Software

Development

Manager

Network

Engineer

Security

Analyst

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 60 – 107 101 – 167 47 – 81 52 – 144

M 82 – 130 129 – 195 63 – 97 102 – 195

L 107 – 155 167 – 233 81 – 116 144 – 237

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 60 – 108 101 – 168 47 – 82 52 – 145

M 82 – 130 130 – 197 63 – 97 102 – 195

L 108 – 156 168 – 234 82 – 116 145 – 238

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 56 – 100 94 – 155 44 – 76 48 – 135

M 77 – 122 120 – 182 58 – 90 95 – 182

L 100 – 145 155 – 217 76 – 108 135 – 222

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 53 – 96 91 – 151 42 – 73 46 – 130

M 74 – 117 117 – 177 56 – 87 92 – 175

L 96 – 140 151 – 211 73 – 104 130 – 213

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 59 – 107 102 – 168 47 – 81 51 – 143

M 82 – 129 130 – 197 62 – 96 101 – 193

L 107 – 154 168 – 234 81 – 115 143 – 235

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23www.lhh.com

Software EngineerDesigns, modifies, develops, writes and implements software

programming applications. Supports and/or installs software

applications/operating systems. Participates in the testing process

through test review and analysis, test witnessing and certification

of software. Requires a bachelor’s degree in a related area and 0-2

years of experience in the field or in a related area. Has knowledge

of commonly-used concepts, practices, and procedures within a

particular field. Relies on instructions and pre-established guidelines

to perform the functions of the job. Works under immediate

supervision. Primary job functions do not typically require exercising

independent judgment. Typically reports to a manager.

WebmasterDevelops and maintains the company’s portal. Performs backups

and ensure user accessibility to the site. Monitors site traffic and

helps scale site capacity to meet traffic demands and performance

expectations. Improves the portal’s efficiency and designs the look

and feel for the site. May require a bachelor’s degree and 2-4 years

of experience. Must have a working knowledge of HTML, JavaScript,

and SQL. Relies on experience and judgment to plan and accomplish

goals. Performs a variety of tasks. Works under general supervision.

A certain degree of creativity and latitude is required. Typically reports

to a manager.

Corporate CounselPlans and directs all aspects of an organization’s legal affairs and

ensures maximum protection of its legal rights. Leads the defense of

the organization in lawsuits and the prosecution of lawsuits on behalf

of the organization against others. Provides legal expertise to other

departments where needed. Must be a graduate of an accredited law

school with at least 15 years of experience and be admitted into the

state bar. Demonstrates expertise in a variety of the field’s concepts,

practices, and procedures. Relies on extensive experience and

judgment to plan and accomplish goals. Performs a variety of tasks.

Leads and directs the work of others. A wide degree of creativity and

latitude is expected. Typically reports to top management.

Special CounselAssists in protecting an organization’s legal interest and maintaining

its operations within the scope established by law. Provides hands-on

counsel to all levels of executive staff and manages the operations

of legal department. Responsible for identifying and analyzing legal

issues, drafting key documents, presenting clear recommendations,

and assuring legal compliance. Must be a graduate of an accredited

law school with at least 10 years of experience as an attorney and

admitted into the state bar. Familiar with a variety of the field’s

concepts, practices, and procedures. Relies on extensive experience

and judgment to plan and accomplish goals. Performs a variety

of complicated tasks. Leads and directs the work of others. A wide

degree of creativity and latitude is expected. Typically reports to the

Top Legal Executive.

Information Technology

Software

Engineer

Webmaster

52 – 74 50 – 100

63 – 85 73 – 122

74 – 97 100 – 149

52 – 75 50 – 100

63 – 85 73 – 123

75 – 97 100 – 150

44 – 70 47 – 93

59 – 80 68 – 114

70 – 90 93 – 140

47 – 67 45 – 90

57 – 77 65 – 110

67 – 87 90 – 134

52 – 74 50 – 99

63 – 85 72 – 121

74 – 96 99 – 148

Legal

Corporate

Counsel

Special

Counsel

206 – 776 147 – 369

424 – 994 240 – 462

776 – 1,346 369 – 591

207 – 781 148 – 371

427 – 1,001 241 – 465

781 – 1,356 371 – 595

191 – 722 137 – 343

395 – 926 223 – 430

722 – 1,253 343 – 550

187 – 704 133 – 335

385 – 902 218 – 419

704 – 1,222 335 – 536

207 – 782 148 – 372

427 – 1,002 242 – 465

782 – 1,356 372 – 595

Page 26: Lee Hecht Harrison 2013 Salary Guide

24 2013 Salary Guide

Legal

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Senior

Associate

Associate Law Clerk

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 52 – 87 38 – 66 32 – 50

M 68 – 102 51 – 80 34 – 52

L 87 – 121 66 – 94 50 – 67

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 53 – 87 38 – 66 32 – 50

M 68 – 103 51 – 80 34 – 52

L 87 – 122 66 – 95 50 – 68

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 49 – 81 35 – 61 30 – 46

M 63 – 95 47 – 74 32 – 48

L 81 – 113 61 – 87 46 – 63

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 47 – 79 34 – 60 29 – 45

M 62 – 93 46 – 72 31 – 47

L 79 – 110 60 – 85 45 – 61

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 53 – 87 38 – 66 32 – 50

M 68 – 103 51 – 80 34 – 52

L 87 – 122 66 – 95 50 – 68

Senior AssociateProvides support to attorneys. Under the direction of an attorney,

resolves routine legal issues. Researches and analyzes law sources

such as statutes, recorded judicial decisions, legal articles, treaties,

constitutions, and legal codes to prepare legal documents, such

as briefs, pleadings, appeals, wills, contracts, etc. May require a

bachelor’s degree and 5-8 years of experience in the field or in a

related area. Familiar with a variety of the field’s concepts, practices,

and procedures. Relies on experience and judgment to plan and

accomplish goals. Performs a variety of tasks. May lead and direct the

work of others. A wide degree of creativity and latitude is expected.

Typically reports to an attorney.

AssociateProvides support to attorneys. Under the direction of an attorney,

resolves routine legal issues. Researches and analyzes law sources

such as statutes, recorded judicial decisions, legal articles, treaties,

constitutions, and legal codes to prepare legal documents, such

as briefs, pleadings, appeals, wills, contracts, etc. May require an

associate’s degree or its equivalent and 0-2 years of experience in

the field or in a related area. Has knowledge of commonly-used

concepts, practices, and procedures within a particular field. Relies on

instructions and pre-established guidelines to perform the functions

of the job. Works under immediate supervision; typically reports

to an attorney.

Law Clerk Files, indexes and codes legal documents. Assists in quality check

and proper storage of documents. Provides attorneys and legal staff

with requested information on a daily basis. Requires a bachelor’s

degree and 0-2 years of experience in the field or in a related

area. Has knowledge of commonly-used concepts, practices, and

procedures within a particular field. Relies on instructions and pre-

established guidelines to perform the functions of the job. Works

under immediate supervision. Typically reports to a supervisor.

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Senior Vice President, MarketingPlans and directs all aspects of an organization’s marketing policies,

objectives, and initiatives. Identifies changes in the marketing

environment or competitive strategies and evaluates, adjusts,

or redrafts the organization’s marketing plan and philosophy

accordingly. Requires a bachelor’s degree with at least 15 years of

experience in the field. Demonstrates expertise in a variety of the

field’s concepts, practices, and procedures. Relies on extensive

experience and judgment to plan and accomplish goals. Performs

a variety of tasks. Leads and directs the work of others. A wide

degree of creativity and latitude is expected. Typically reports to

top management.

Director MarketingDirects and oversees an organization’s marketing policies, objectives,

and initiatives. Conducts market research and develops marketing

plans for specific products, services, or business lines. Reviews

changes to the marketplace and industry and adjusts marketing plan

accordingly. Requires a bachelor’s degree with at least 10 years of

experience in the field. Familiar with a variety of the field’s concepts,

practices, and procedures. Relies on extensive experience and

judgment to plan and accomplish goals. Performs a variety of tasks.

Leads and directs the work of others. A wide degree of creativity and

latitude is expected. Typically reports to top management.

Events ManagerCoordinates and implements marketing communication projects

with responsibilities that include public relations, special events

management, advertising, and creating brand awareness. Organizes

the preparation of proposals and presentations using marketing

resource materials such as brochures, data, slides, photographs, and

reports. Prepares status reports on marketing efforts. May require a

bachelor’s degree in area of specialty and 0-2 years of experience

in the field or in a related area. Familiar with standard concepts,

practices, and procedures within a particular field. Relies on limited

experience and judgment to plan and accomplish goals. Performs a

variety of tasks. Works under general supervision. A certain degree

of creativity and latitude is required. Typically reports to a supervisor

or manager.

Communications SpecialistCreates communications programs that effectively describe and

promote the organization and its products including graphics,

brochures, company or product fact sheets, logos, or other promotional

products. Researches and develops content for publication of

products. Prepares presentations and/or speeches geared towards

employees. Requires a bachelor’s degree in area of specialty and

2-4 years of experience in the field or in a related area. Familiar with

a variety of the field’s concepts, practices, and procedures. Relies on

experience and judgment to plan and accomplish goals. Performs a

variety of tasks. A certain degree of creativity and latitude is expected.

Typically reports to a supervisor or manager.

Marketing

Senior Vice

President,

Marketing

Director

Marketing

Events

Manager

Communications

Specialist

136 – 474 96 – 237 40 – 73 46 – 82

269 – 607 155 – 296 54 – 87 63 – 98

474 – 812 237 – 378 73 – 106 82 – 118

137 – 478 97 – 239 40 – 73 46 – 83

271 – 611 156 – 298 54 – 87 63 – 99

478 – 818 239 – 381 73 – 106 83 – 119

127 – 441 90 – 221 37 – 68 43 – 76

250 – 565 145 – 276 51 – 81 58 – 92

441 – 756 221 – 352 68 – 99 76 – 110

124 – 430 87 – 215 36 – 65 42 – 74

244 – 551 141 – 269 49 – 78 57 – 89

430 – 737 215 – 343 65 – 95 74 – 107

137 – 478 97 – 239 40 – 72 47 – 83

271 – 611 156 – 298 54 – 86 63 – 99

478 – 818 239 – 381 72 – 105 83 – 119

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26 2013 Salary Guide

Marketing

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Director of

Inbound

Marketing

Internet Marketer Content Marketer Social Media

Manager

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 89 – 191 46 – 94 45 – 80 64 – 138

M 142 – 244 68 – 116 60 – 95 106 – 180

L 191 – 293 94 – 142 80 – 116 138 – 213

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 90 – 192 47 – 95 45 – 81 65 – 139

M 143 – 246 69 – 117 60 – 96 107 – 182

L 192 – 295 95 – 143 81 – 116 139 – 214

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 83 – 178 43 – 88 42 – 75 60 – 129

M 132 – 227 63 – 108 56 – 89 99 – 168

L 178 – 273 88 – 132 75 – 108 129 – 198

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 81 – 173 42 – 85 41 – 72 58 – 126

M 129 – 221 62 – 105 54 – 86 96 – 164

L 173 – 266 85 – 129 72 – 104 126 – 193

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 90 – 192 47 – 95 45 – 80 65 – 140

M 143 – 246 69 – 117 60 – 95 107 – 182

L 192 – 295 95 – 143 80 – 115 140 – 214

Director of Inbound MarketingDirects the marketing activities of one or more products or product

lines within the organization. Oversees product lifecycles from

initial proposal through production and sales. Identifies trends

in the marketplace when suggesting new products or product

enhancements. Involved in producing product projections in order to

ensure that the strategic direction of a product is in line with overall

company goals and objectives. Requires a bachelor’s degree with

at least 10 years of experience in the field. Familiar with a variety of

the field’s concepts, practices, and procedures. Relies on extensive

experience and judgment to plan and accomplish goals. Performs a

variety of tasks. Leads and directs the work of others. A wide degree of

creativity and latitude is expected. Typically reports to top management.

Internet MarketerCollects and analyzes data to evaluate existing and potential

online markets. Uses traffic tracking applications to recognize

user patterns and trends to help formulate effective marketing

techniques. Requires a bachelor’s degree in area of specialty and

2-4 years of experience in the field or in a related area. Familiar

with standard concepts, practices, and procedures within a particular

field. Relies on experience and judgment to plan and accomplish

goals. Performs a variety of tasks. Works under general supervision.

A certain degree of creativity and latitude is required. Typically

reports to a supervisor or manager.

Content MarketerAssists in the development and implementation of content on

websites. May be involved with integrating work of writers and

designers to produce a final layout compatible with corporate

standards. Requires a bachelor’s degree with 0-2 years of experience.

May be expected to have knowledge of HTML, DHTML and JavaScript

programming language. Relies on experience, and judgment to

perform the functions of the job. Works under general supervision.

Typically reports to a supervisor or manager.

Social Media ManagerDevelops and implements the organization’s social media strategy,

including marketing plans that leverage social media outlets.

Responsible for development and maintenance of online content that

attracts attention, generations interest, and is easily shared with social

networks. Establishes relationships with bloggers and other members

of the online community. May work with technical personnel in the

development of tools that allow for easy integration with a social

network. Requires a bachelor’s degree with at least 7 years of

marketing experience. Familiar with a variety of the field’s concepts,

practices, and procedures. Relies on extensive experience and

judgment to plan and accomplish goals. Performs a variety of tasks.

Leads and directs the work of others. A wide degree of creativity and

latitude is expected. Typically reports to top management.

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Vice President, General ManagerProvides general management over finance, marketing, sales,

manufacturing, engineering, materials, quality assurance/control,

human resources, and information systems for a plant or other

production facility. Makes decisions regarding improving productivity,

quality, and efficiency of operations. May be required to meet certain

certifications in field. Requires a bachelor’s degree and at least 10

years of experience in the field or in a related area. Familiar with a

variety of the field’s concepts, practices, and procedures. Relies on

extensive experience and judgment to plan and accomplish goals.

Performs a variety of complicated tasks. Leads and directs the work

of others. A wide degree of creativity and latitude is required. Typically

reports to top management.

Operations ManagerManages the day-to-day activities of an organization’s non-

manufacturing operations department. Assists in evaluating current

and proposed systems and procedures. Recommends changes

when necessary and assists in implementation of new processes.

Requires a bachelor’s degree with at least 8 years of experience in

the field. Familiar with a variety of the field’s concepts, practices, and

procedures. Relies on extensive experience and judgment to plan and

accomplish goals. Performs a variety of tasks. Leads and directs the

work of others. A wide degree of creativity and latitude is expected.

Typically reports to a senior manager or head of unit/department.

General ManagerManages the daily activities of an operations unit. Responsible for

planning and directing budgets, goals, and business objectives.

Requires a bachelor’s degree or its equivalent with at least five years’

experience in the field or in a related area. Familiar with a variety of

the field’s concepts, practices, and procedures. Relies on experience

and judgment to plan and accomplish goals. Performs a variety of

complicated tasks. May lead and direct the work of others. Typically

reports to a senior manager.

District ManagerManages technical service-related operations for an organization

within an assigned district. Oversees the work of engineering

or maintenance staff to ensure that all jobs are completed on

time, within budget, and to customer specifications. Ensures that

physical inventory levels are monitored and replenished as needed.

Has responsibility for the profitability of the department. May

be responsible for selling the organization’s services to existing

or potential clients. Requires a bachelor’s degree with at least 8

years of experience in the field. Familiar with a variety of the field’s

concepts, practices, and procedures. Relies on extensive experience

and judgment to plan and accomplish goals. Performs a variety

of complicated tasks. Leads and directs the work of others. A wide

degree of creativity and latitude is expected. Typically reports to

top management.

Operations

Vice President,

General Manager

Operations

Manager

General Manager District

Manager

83 – 222 68 – 138 40 – 69 82 – 189

151 – 290 98 – 168 52 – 80 132 – 238

222 – 360 138 – 208 69 – 98 189 – 295

84 – 223 68 – 138 40 – 69 83 – 190

153 – 292 98 – 168 52 – 81 133 – 240

223 – 363 138 – 209 69 – 98 190 – 297

77 – 206 63 – 129 37 – 64 77 – 176

141 – 270 91 – 157 48 – 75 123 – 222

206 – 336 129 – 194 64 – 91 176 – 275

75 – 201 61 – 124 36 – 62 75 – 171

137 – 263 88 – 151 47 – 73 120 – 216

201 – 327 124 – 187 62 – 89 171 – 268

84 – 223 67 – 137 40 – 69 83 – 190

153 – 292 97 – 167 52 – 81 133 – 240

223 – 363 137 – 207 69 – 98 190 – 297

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28 2013 Salary Guide

Operations

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Operations

Director

Plant

Manager

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 122 – 288 101 – 227

M 187 – 353 154 – 280

L 288 – 453 227 – 352

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 123 – 290 102 – 228

M 189 – 355 155 – 282

L 290 – 456 228 – 355

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 114 – 268 94 – 211

M 174 – 328 144 – 260

L 268 – 422 211 – 328

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 111 – 261 92 – 206

M 170 – 320 140 – 254

L 261 – 411 206 – 320

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 123 – 290 102 – 228

M 189 – 355 156 – 282

L 290 – 457 228 – 355

Operations DirectorDirects and oversees an organization’s non-manufacturing

operational policies, objectives, and initiatives. Responsible for

evaluating current and proposed systems and procedures and

determining and implementing changes as necessary. Requires

a bachelor’s degree with at least 10 years of experience in the

field. Familiar with a variety of the field’s concepts, practices, and

procedures. Relies on extensive experience and judgment to plan and

accomplish goals. Performs a variety of tasks. Leads and directs the

work of others. A wide degree of creativity and latitude is expected.

Typically reports to top management.

Plant ManagerManages and oversees overall plant operations which may include

finance, manufacturing, manufacturing engineering, materials,

quality assurance/control, human resources and information systems.

Makes recommendations to improve productivity, quality, and

efficiency of operations. May be required to meet certain certifications

in field. Requires a bachelor’s degree and 7-10 years of experience

in the field or in a related area. Familiar with a variety of the field’s

concepts, practices, and procedures. Relies on extensive experience

and judgment to plan and accomplish goals. Performs a variety

of complicated tasks. A wide degree of creativity and latitude is

required. Typically reports to top management.

Senior Vice President, SalesPlans and directs all aspects of an organization’s sales policies,

objectives, and initiatives. Develops the sales plan to fulfill the

growth and revenue goals of the organization. Responsible for

ensuring maximum sales volume of an organization’s products and/

or services. Manages all aspects of the sales function including

inside sales, outside sales and customer service teams. Requires a

bachelor’s degree with at least 15 years of experience in the field.

Demonstrates expertise in a variety of the field’s concepts, practices,

and procedures. Relies on extensive experience and judgment to

plan and accomplish goals. Performs a variety of tasks. Leads and

directs the work of others. A wide degree of creativity and latitude is

expected. Typically reports to top management.

Director of SalesDirects and oversees an organization’s sales policies, objectives, and

initiatives. Sets short- and long-term sales strategies and evaluates

effectiveness of current sales programs. Recommends product or

service enhancements to improve customer satisfaction and sales

potential. Requires a bachelor’s degree with at least 10 years of

experience in the field. Familiar with a variety of the field’s concepts,

practices, and procedures. Relies on extensive experience and

judgment to plan and accomplish goals. Performs a variety of tasks.

Leads and directs the work of others. A wide degree of creativity and

latitude is expected. Typically reports to top management.

Sales

Senior Vice

President,

Sales

158 – 519

296 – 657

519 – 880

159 – 523

299 – 662

523 – 886

147 – 483

276 – 612

483 – 819

143 – 471

269 – 597

471 – 798

159 – 523

299 – 662

523 – 886

Page 31: Lee Hecht Harrison 2013 Salary Guide

29www.lhh.com

Account ManagerManages and develops client accounts to initiate and maintain

favorable relationship with clients. Responsible for leading a team

of account managers dedicated to meeting the operational needs of

assigned client segments. Requires a bachelor’s degree in area of

specialty and at least 5 years of experience in the field or in a related

area. Familiar with a variety of the field’s concepts, practices, and

procedures. Relies on extensive experience and judgment to plan and

accomplish goals. Performs a variety of tasks. Leads and directs the

work of others. A wide degree of creativity and latitude is expected.

Typically reports to head of a unit/department.

Business Development ManagerIdentifies and helps to develop strategic relationships with partners

or potential customers. Manages the marketing, sales and product

development teams to implement business development initiatives.

Requires a bachelor’s degree in business, finance or marketing with

4 years of experience in the field or a related area. Familiar with a

variety of the field’s concepts, practices, and procedures. Relies on

experience and judgment to plan and accomplish goals. Performs a

variety of complicated tasks. May lead and direct the work of others.

May report to an executive or a manager. A wide degree of creativity

and latitude is expected.

Sales RepresentativeDevelops new prospects and interacts with existing customers to

increase sales of an organization’s products and/or services. Requires

a minimum of an associate’s degree or its equivalent with 3-6 years

of experience in the field or in a related area. Familiar with standard

concepts, practices, and procedures within a particular field. Relies

on limited experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Works under general supervision. A

certain degree of creativity and latitude is required. Typically reports to

a supervisor or manager.

Senior Client ManagerDirects a team responsible for the development, implementation, and

troubleshooting of enterprise hardware, software, and networking

systems. Generates timelines, estimates costs, and ensures projects

meet the needs of the client organization. Oversees the operations of

a team of project managers, business technology consultants, and

implementation specialists who interface with the client organization.

Requires a bachelor’s degree in area of specialty and at least 10

years of experience in the field or in a related area. Familiar with a

variety of the field’s concepts, practices, and procedures. Relies on

extensive experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Leads and directs the work of others. A

wide degree of creativity and latitude is expected. Typically reports to

top management.

Sales

Director

of Sales

Account

Manager

Business

Development

Manager

Sales

Representative

Senior

Client

Manager

122 – 325 73 – 160 78 – 162 52 – 130 101 – 227

201 – 403 112 – 199 115 – 199 93 – 171 170 – 295

325 – 527 160 – 247 162 – 245 130 – 208 227 – 352

123 – 325 73 – 161 79 – 163 53 – 131 102 – 229

201 – 404 113 – 201 116 – 200 93 – 172 171 – 297

325 – 528 161 – 249 163 – 247 131 – 210 228 – 354

114 – 303 68 – 149 73 – 150 49 – 121 94 – 211

187 – 376 104 – 186 107 – 185 86 – 159 158 – 275

303 – 492 149 – 230 150 – 228 121 – 194 211 – 328

110 – 297 66 – 145 71 – 147 47 – 118 92 – 206

180 – 362 102 – 181 105 – 180 84 – 155 154 – 268

292 – 473 145 – 224 147 – 222 118 – 189 206 – 319

121 – 322 73 – 161 79 – 163 53 – 131 102 – 228

199 – 400 113 – 201 116 – 200 93 – 172 171 – 297

322 – 523 161 – 249 163 – 247 131 – 210 228 – 355

Page 32: Lee Hecht Harrison 2013 Salary Guide

30 2013 Salary Guide

Technical

Company size and annual revenues:

S = under $250 million

M = $250 million to $1 billion

L = over $1 billion

Salaries are all in $ thousands

Project

Manager

Quality

Assurance

Manager

Technical

Writer

NORTHEAST CT, MA, ME, NH, NY, RI, VT

S 60 – 107 74 – 139 39 – 63

M 82 – 130 104 – 169 50 – 74

L 107 – 155 139 – 204 63 – 87

MIDDLE ATLANTIC DE, MD, NJ, PA, VA, WV, Washington DC

S 60 – 108 74 – 139 39 – 63

M 82 – 130 104 – 169 50 – 74

L 108 – 156 139 – 204 63 – 88

MIDWEST IA, IL, IN, KS, MI, MN, MO,

ND, NE, OH, SD, WI

S 56 – 100 69 – 130 36 – 59

M 77 – 122 97 – 158 47 – 69

L 100 – 145 130 – 190 59 – 82

SOUTH AL, AR, FL, GA, KY, LA, MS,

NC, OK, SC, TN, TX

S 53 – 96 66 – 125 35 – 57

M 74 – 117 93 – 152 45 – 67

L 96 – 140 125 – 183 57 – 78

WEST AK, AZ, CA, CO, HI, ID, MI,

NM, NV, OR, UT, WA, WY

S 59 – 107 73 – 138 39 – 63

M 82 – 129 103 – 168 50 – 74

L 107 – 154 138 – 202 63 – 87

Project ManagerResponsible for the coordination and completion of projects within

the information technology department. Oversees all aspects of

projects. Sets deadlines, assigns responsibilities, and monitors

and summarizes progress of project. Builds and maintains working

relationships with team members, vendors, and other departments

involved in the projects. Prepares reports for upper management

regarding status of project. May require a bachelor’s degree and

2-4 years of experience in the field or in a related area. Familiar with

a variety of the field’s concepts, practices, and procedures. Relies

on limited experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Leads and directs the work of others. A

wide degree of creativity and latitude is expected. Typically reports to

a manager or head of a unit/department.

Quality Assurance ManagerResponsible for the design and implementation of policies and

procedures to ensure that quality standards are met during

production. Oversees testing of processes and products. Requires

a bachelor’s degree in area of specialty and at least 6 years of

experience in the field or in a related area. Familiar with a variety of

the field’s concepts, practices, and procedures. Relies on extensive

experience and judgment to plan and accomplish goals. Performs a

variety of tasks. Leads and directs the work of others. A wide degree

of creativity and latitude is expected. Typically reports to a head of

a unit/department.

Technical WriterWrites a variety of technical articles, reports, brochures, and/

or manuals for documentation for a wide range of uses. May

be responsible for coordinating the display of graphics and the

production of the document. May require a bachelor’s degree in a

related area and 0-2 years of experience in the field or in a related

area. Has knowledge of commonly-used concepts, practices, and

procedures within a particular field. Relies on instructions and pre-

established guidelines to perform the functions of the job. Primary

job functions do not typically require exercising independent

judgment. Works under immediate supervision; typically reports

to a supervisor or manager.

Page 33: Lee Hecht Harrison 2013 Salary Guide

31www.lhh.com

Quality Control ManagerOversees the evaluation of a finished product for quality and

reliability. May assist in the development of quality control standards.

Requires a bachelor’s degree in area of specialty and 7-10 years of

experience in the field or in a related area. Familiar with a variety of

the field’s concepts, practices, and procedures. Relies on extensive

experience and judgment to plan and accomplish goals. Performs a

variety of tasks. Leads and directs the work of others. A wide degree

of creativity and latitude is expected. Typically reports to a head of

a unit/department.

TechnicianMaintains, repairs, and troubleshoots desktop hardware and

software packages. Also responsible for customer service and

end-user training. May require a bachelor’s degree or its equivalent

and 0-2 years of related experience. Has knowledge of commonly-

used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the

functions of the job. Works under immediate supervision. Typically

reports to a supervisor.

Technical

Quality

Control

Manager

Technician

72 – 128 43 – 78

98 – 154 59 – 94

128 – 184 78 – 114

73 – 129 43 – 79

99 – 155 59 – 95

129 – 185 79 – 115

67 – 119 40 – 73

91 – 144 55 – 87

119 – 171 73 – 106

65 – 116 39 – 71

89 – 140 53 – 85

116 – 167 71 – 103

73 – 129 43 – 79

99 – 155 59 – 95

129 – 185 79 – 115

Page 34: Lee Hecht Harrison 2013 Salary Guide

32 2013 Salary Guide

Organizations that are willing to move employees laterally and

provide roles or assignments in other parts of the company are

fi nding this talent strategy to be a unique and effective method

for engaging their workforce.”

,,

Page 35: Lee Hecht Harrison 2013 Salary Guide
Page 36: Lee Hecht Harrison 2013 Salary Guide

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©2013 lee hecht harrison

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lee hecht harrison

lee hecht harrison (www.lhh.com) is the global talent

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development. lhh assists organizations in supporting

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