Lecture 3 Future Trends In The Global Retail Industry
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Transcript of Lecture 3 Future Trends In The Global Retail Industry
De La Salle – College of Saint Benilde
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Lecture 03: Future Trends in the Global Retail Industry
PRESENTED BY:
Ian Agoncillo Pacaña
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Agenda
• Global Retail Industry• Future Trends
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Global Retail Industry
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Future Trends in Retailing
1. No more one size fits all. – Retailers will carry products that appeal to various
consumer mindset
2. Experience Excels. – Customer buying experience will be important
3. E-commerce: more Action than Transaction. – E-retailing will be used more than just for simple
transactions
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Future Trends in Retailing
4. Smart Shopping. – Consumers will accept new technologies that give them
better information and more control over the shopping process.
5. Smart Stores.– Stores use technology for better space usage and
employee efficiency. – Over time, these solutions will replace human resources.
6. M-commerce will continue– The selling of products and services via mobile devices will
grow.
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Future Trends in Retailing
7. Retailers Act like Suppliers. – As retailers grow and become more global, they will
seek alternative sources of supply.
8. Brand Sharing. – Retailers will plug into each other’s shopper base and
use location strength through innovative store-within-a-store, or brand-sharing, partnerships.
9. Suppliers Become Retailers. – Supplier direct-to-consumer will become a more
practical scenario in the future.
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Question and Answer
Q & A
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References
• Berman, Barry & Evans, Jpel, Retail Management 10th Ed. (Person)• Retail Forward, Inc., “Twenty Trends for 2010: Retailing in an Age of Uncertainty”