Lecture 2.1 oral and written communication
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Transcript of Lecture 2.1 oral and written communication
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ORAL & WRITTEN COMMUNICATIONBY SIR HASEEB UR REHMAN
A Comparison
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Oral Communication
Pronunciation Self Confidence Concise and complete message Logical Sequence Natural Voice Tone Variations in the tone pattern
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Advantages
Immediate clarification Speedy Suitable for emergency Lesser formal Group communication Personal Quality
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Disadvantages
No record Lengthy message Distortions Speaker’s Ineffectiveness Limitations of human memory
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Methods
Face to Face communication Teleconferencing Telephone
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Written Communication
It includes written words, graphs, charts, reports, diagrams, pictures
Letters, memos, bulletins , reports etc. Ways are Fax, Emails
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Difference B/w Written & Oral
Static v/s Dynamic form Degree of Precision Speed and Spontaneity Appeal of Message Effectiveness Feedback and reading the audience Scope of correction Message retention
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Advantages of Oral Communication
Speed Immediate feedback Economical Secrecy Personal touch Non verbal clues Suitable for emergency Harmonious relations
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Limitations
Lack of evidence Lengthy messages Costly Misunderstandings Noise Speakers’ ineffectiveness Attitudinal problem
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Forms of Oral Communication
Informal face to face talk Interviews Group Communication1 . De ba te s2 . Me e ting s3 . Co nfe re nc e s4. Co m m itte e s Speeches and Presentations
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How to improve speech
Naturalness of Speech Posture of the body Control your breathing Significance of Pause and Rhythm The pitch and tone