Lecture 2 - Why Study the Design Process [Compatibility Mode]

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    Why Study the Design Process?

    Lecture 2

    Tuesday, Sept. 8, 2015

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    why study the design process?

    have been designing products for a long time (simpleto complex)

    each product is result of design process

    techniques to ensure good results

    why study the process? continuous need for new, cost-effective, high quality products

    complex products

    global marketplace must develop new products faster must be efficient

    85% of problems with new products are result of a poor designprocess

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    measuring the design process

    3 measures of effectiveness of design process cost

    quality

    time

    regardless of product, customer and managementwant it:

    cheaper

    better faster

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    measuring the design process cost

    actual cost of design is small part of manufacturingcost

    e.g. only 5% of manufacturing cost is for design activities to develop

    it

    Figure 1.1

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    measuring the design process cost

    cost of product committed early in design process e.g. 75% of manufacturing cost committed by end of conceptual

    design phase

    actual cost incurred is quite low

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    measuring the design process cost

    effects of quality on cost of manufacturing much greater than 5%

    e.g. coffee makers

    manufacturing efficiency and design quality have sameinfluence

    results of design process can change manufacturing cost by50%

    cost of design cheap, but design greatly affects cost:

    the decisions made during the design process have

    a great effect on the cost of a product but costvery little

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    measuring the design process quality

    quality affected by results of design process

    quality cannot be built into a product unless it isdesigned into i t

    what determines quality? composite of factors

    responsibility of design engineer

    decisions made during design process determine quality as

    perceived by customers: works as it should

    lasts a long time

    is easy to maintain

    looks attractive

    incorporates latest technology has many features

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    measuring the design process quality

    Xerox study indicator of quality: line fallout measure of number of components that do not fit together during

    assembly

    assumes: quality control used

    components reach assembly within specifications

    then, components that dont fit are poorly designed

    must be scrapped or reworked

    adds cost

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    measuring the design process quality

    results of Xerox study:

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    measuring the design process time

    time to produce a new product isaffected by the design process

    e.g. number of design changes made by 2auto companies with different designphilosophies

    iteration is essential, but late changes aremore expensive

    a change costing $1000 in engineering timeearly in design process may:

    cost $10,000 during product refinement

    cost $1,000,000 or more after

    production started

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    measuring the design process time

    B was still making changes afterrelease for production

    still designing while selling

    tooling and assembly line changes, recalls

    costly A made many changes early in the

    process design finished before production

    more engineering time and effort required

    A made more changes than B more design alternatives explored

    A took less time than B

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    measuring the design process time

    differences due to differences indesign philosophies:

    A: assigns large staff early

    encourages use of latest design techniques encourages exploration of all options early

    B: assigns small staff

    pressured for quick results

    discourages exploration of options

    curves represent design philosophiesof early 1980s of:

    A Japanese company

    3 years from problem to production

    B American company 5 years from problem to production

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    history of the design process

    during design ideas developed into hardware usable as product

    product is result of process that combines:

    people and their knowledge tools

    skills

    requires time and money

    if they are good, skilled, work in well-structured environment

    can do the design efficiently

    design a quality product

    design process is:

    the organization and management of people and the informationthey develop in the evolution of a product

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    history of the design process

    earlier times: one person could design and manufacture entire product

    one person had sufficient knowledge to manage all aspect of design

    and construction of even large products ships, bridges

    middle of 20th century: products, manufacturing processes more complex

    one person cant understand it all

    different groups became responsible for

    design

    manufacturing

    marketing

    overall management this led to over-the-wall design process

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    history of the design process over-the-wall

    engineering design process walled off

    marketing people communicate need to engineering one-way communication information thrown over the wall

    engineering interprets requests, develops concepts, refines intomanufacturing specs thrown to manufacturing

    manufacturing interprets info and builds what it thinks engineeringwanted

    but: often what is manufactured is not what customer had in mind

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    history of the design process over-the-wall

    problem due to weaknesses in this developmentprocess

    marketing cant communicate to engineering clear picture

    no contact between designers and customers, limited withmarketing

    poor understanding of design problem

    designers not experts in manufacturing

    parts may not be able to be made

    required equipment may not be available

    this over-the-wall approach is: inefficient

    costly

    results in poor quality some companies still do this

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    history of the design process concurrent engineering

    late 70s/early 80s: concept of simultaneous engineering developed

    began to break down the walls

    emphasized simultaneous development of manufacturing processand product development

    1980s: simultaneous engineering philosophy broadened:

    concurrent engineering

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    history of the design process concurrent engineering

    concurrent engineering 9 key features: focus on entire product life

    use and support design teams

    processes as important as products attention to planning for information-centered tasks

    careful product requirements development

    multiple concept generation/evaluation

    designing in quality during every phase

    concurrent development of product and manufacturing process

    emphasis of communication of right information to the right peopleat the right time

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    history of the design process concurrent engineering

    looks different than over-the-wall method

    primary focus is on integration of: teams of people (stakeholders)

    design tools and techniques information about product and processes used to develop and manufacture it

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    history of the design process concurrent engineering

    teams: eliminates many problems with over-the-wall method

    different people involved at different stages of development

    information: key point is concern for information must be shared

    not only development but distribution

    not only drawings but requirements, concepts, process plans

    tools/techniques connects teams with information

    important aspect of concurrent engineering is concern for both: product development

    process development

    product development process

    manufacturing processes

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    the life of a product

    designers involved in product development shouldunderstand subsequent phases of a products life

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    design problems

    typically question: What size SAE grade 5 bolt should be used to fasten together two

    pieces of 1045 sheet steel, each 4 mm thick and 6 cm wide, whichare lapped over each other and loaded with 100 N?

    need is clear, know methods of analysis, easily understood no necessity to design joint solution already given (grade 5 bolt),only determine diameter

    straight from textbook formulas plug and chug

    slightly different problem:

    Design a joint to fasten together two pieces of 1045 sheet steel,each 4 mm thick and 6 cm wide, which are lapped over each otherand loaded with 100 N.

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    design problems

    only apparent difference is opening clauses

    2nd might be easier to understand? dont need to know how to design against shear failure in bolts

    more latitude in generating concepts

    but, which is best?

    depends on other factors

    not as well defined as 1st

    more information required, questions to be answered

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    design problems

    1st problem: analysis find correct formula and plug and chug

    only one correct answer

    2nd problem: design ill-defined, all information not given

    potential solutions not given, constraints incomplete

    must fill in missing information

    no correct answer

    may be good solutions, but what is best solution?

    for mechanical design:

    must also create a piece of working hardware a product

    mechanical design problems begin with an ill-defined need andresult in a piece of machinery that behaves in a certain way thatmeets a perceived need

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    design problems

    problem solving

    regardless of what problem is being solved, sevenbasic actions are taken:

    establish need plan how

    understand the problem

    generate solutions

    evaluate alternatives

    decide on solutions

    communicate the results

    not in 1-2-3 order intermingled and iterative

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    design problems

    types of design problems selection design

    configuration design

    parametric design original design

    redesign

    most problems are a mix of these various types

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    knowledge and learning during design

    as knowledge is gained, design freedom is lost

    at beginning great freedom few decisions made, little capital invested

    in production limited freedom changes expensive

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    questions?