Lecture 1 Dissertation Development Overview

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    MGT7091: Research Methods

    and Techniques Module

    Overview

    Professor Mark Palmer

    Queens University Belfast

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    Lecture aim

    to provide students with an appreciation of theResearch Methods and Techniques module

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    Learning outcomes

    To introduce the challenges and issues associated

    with conducting an academic piece of research

    To provide insights into successful academic

    research within a variety of settings

    To help you to identify a topic for your final year

    dissertation

    To develop a provisional Research Proposal for your

    final year Dissertation

    To introduce the 2 main philosophical approaches to

    research

    To introduce the nature of the research methods

    associated with the main philosophical approaches

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    Core Reading Saunders et al. Any edition

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    Professor of Marketing

    Previously Head of the Marketing Department, Birmingham Business

    School, University of Birmingham, January 2011 December 2012 Aston Business School, Aston University, Birmingham, July 2003

    December 2010

    Member of the Advanced Institute of Management

    Research expertise lies in market driving behaviours, institutions and

    innovation within the value chain

    Business consultancy programmes for Goldman Sachs, Sainsburys,

    Tesco, DHL, ABCAM

    Over 80 articles in refereed journals, books and conference

    proceedings

    Your Host Dr Mark Palmer

    BA MA PhDDipM AIM PGCTL MCIM Chartered Marketer

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    Queen's University

    Management School

    Queen's University Belfast

    Room 02.039

    Riddel Hall

    185 Stranmillis Road

    Belfast

    Northern Ireland | UK |

    BT9 5EET: +44 (0) 28 9097 5612

    F: +44 (0) 28 9097 4201

    E:[email protected]

    www.qub.ac.uk/mgt

    Contact Details

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    Lecture and Tutorial StructureLectures

    Week 1: Overview of the

    course, academic research

    and the philosophy of research

    Week 2: What is a

    dissertation?

    Week 3: Selection of topic and

    problem

    Week 4: Conducting an

    analytical literature review and

    developing a conceptualization

    Week 5 Methodology (Part 1)

    Week 6 Methodology (Part 2)

    Tutorials

    Week 1: Thinking deeply

    Week 2: Idea generation,

    problem solving and objectivesetting

    Week 3: Assessment Writing

    your dissertation proposal

    Week 4: Searching for

    secondary data and building a

    literature review

    Week 5: Hypotheses

    Development, Protocols,

    Discussion and conclusions

    Week 6: Managing yoursupervisor

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    Assessment Assignment One-100%

    Assignment Title: MSc Dissertation Research

    Proposal. An individual Assignment

    An Research Proposal for your dissertation

    Defining your topic

    Initial background reading and research Designing a research strategy

    Number of Words: 3,500 (+ or 10% rule

    applies)

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    Assignment Deadline & Instructions for Submission:

    Assignments must be submitted by 4.00pm Tuesday 8th May 2012.

    All assignments will be retained for consideration by the external examiner.Students should therefore submit two copies of their assignmentto the

    QUMS Student Office, Riddel Hall, 185 Stranmillis Road and signed for

    under the supervision of QUMS Student Office staff on or before the date

    above.

    A copy should also be emailed to your MSc Coordinator.

    Penalties for late submission will be applied. Thus assignments

    submitted after the deadline will be penalised at the rate of 5% (5 marks) off

    the assessed mark awarded for each working day late up to a maximum of

    five working days (i.e. Monday to Friday excluding days of official University

    closure) after which a mark of zero will be awarded.

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    Instructions for Submission:

    Formatting: Assignments should be submitted

    in size 12 font, with double line spacing. All

    readings should be clearly referenced using the

    Harvard Style.

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    Why should I produce a research

    proposal?

    An opportunity to organise your research ideas and get a

    focus

    Identify the scope and boundaries of the investigation

    Kick starting the research process

    Evaluating the feasibility of your proposed research A means of establishing a focus for when you

    communicate with your dissertation supervisor

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    Recommended Proposal Outline

    Introduction: context, topic to be addressed, outline of research question(s), aims and objectives,

    potential contribution of the research to literature and management practice, potential research

    problems and/or constraints (500 words).

    Review of relevant literature: justification of topic chosen, bodies of literature being addressed,

    what is already known, gaps in what is already known, how the literature reviewed informs the

    design of the research (1,500 words).

    Methodology: how you intend going about answering the research question(s) and addressing

    the research objectives (1,500 words):

    Summary of ontological and epistemological assumptions underpinning proposed research

    Summary of research approach and purpose

    Detailed research design methodology including proposed data collection method(s) and dataanalysis, strengths and potential weaknesses of proposed approach

    Potential ethical issues

    Timeline (Gantt Chart)

    Possible resource requirements.

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    Lecture Attendance

    Formal lecture

    Tutorials (Q&A)

    Six formal lectures, Thursdays, 1- 3pm 3 Tutorial Groups (3-5 Thursday & Fridays 9-11am and

    11am to 1pm

    Lectures provide the bones of the subject

    Preparatory reading required to get the most fromlectures

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    Module outline

    Lecture notes

    Assessment Readings (3-4 Journal articles in PDF format for

    each lecture)

    NoticesN.B. Access to the files is either through Microsoft PowerPoint or

    through the file manager / windows explorer

    Queens Online

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    Surgery Office Hours Attendance

    Fridays 1-5pm

    Your chance to bring issues of concern. What you dont understand from lectures and

    readings

    Ask Mark

    Low risk environment. I cant help if you dont ask

    "A smooth sea never made a skilled mariner."

    English Proverb

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    Lecture Room Etiquette

    Talking Eating, Drinking and Smoking Mobile Phones, iPods, MP3 players and similar interactive electronic

    communication devices Concentration, taking notes and asking questions Good Manners is Good Business!

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    Creating the The Red Queen Effect in the Classroom!

    Any company, in trying to keep ahead of thecompetition, constantly seeks ways to improve its

    efficiency and performance. Often, this searchresults in organizational learning that increasesthe companys competitive strength. Similar to achain reaction, this turns rivals into strongercompetitors and thus again triggers learningresponses (search for improvements) in the firstcompany. In this way, organizations learn overtime as a response to competition, which in turnintensifies competition in a self-reinforcingprocess (Barnett et al., 1994; Barnett andHansen,1996).

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    The ant on a balloon flat or round??

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    Mindful of Mindwandering A state ofdecoupled attention

    Harvard study

    said left them happy

    and sharply focused.

    It was, they said,"making love."

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    A Wandering mind is an unhappymind?

    During waking hours, peoples minds seem to wander about 30 percent of

    the time

    Those seated in the front third of the lecture experienced significantly fewer

    (Lindquist & McLean, 2011)

    The everyday cognition tradition focuses on the investigation of thinking in

    contexts more akin to those that individuals encounter in the course of their

    day-to-day lives (Cohen & Conway, 2008). This tradition provides a

    welcome complement to mainstream cognitive psychology that focuseslargely on tasks that bear little to no resemblance to tasks one might

    encounter beyond the confines of the laboratory (Neisser, 1978).

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    Implications for your researching?

    Our working memory -- the part of our memory system that guides

    us through our daily chores, from remembering where you left thecar keys to telling the difference between a red light and a green

    light -- lets us simultaneously juggle multiple thoughts

    This study shows that our mental lives are pervaded, to a

    remarkable degree, by the non present (Killingsworth and Daniel

    Gilbert, 2011)

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    On Becoming an Academic Researcher

    Everything is possible in academic research until itis proven otherwise

    Ideas are your currencydont throw your currencyaround

    Only share ideas once your work is published

    Researchers always leave a trace!

    Maliciously record your tracks every step of theway

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    Academic research

    It is sometimes possible to explore basic questions in the university

    that are tough to raise in other settings. John Gardner (1968, p. 90)

    put it well when he said that the university stands for:

    things that are forgotten in the heat of battle

    values that get pushed aside in the rough and tumble of everyday

    living

    the goals we ought to be thinking about and never do

    the facts we dont like to face

    the questions we lack the courage to ask

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    Were all entrepreneurs now!

    We identify market opportunities for our ideas

    We find sources of funding for them, if needed

    We allocate resources to these ideas

    We produce and market these ideas to various

    audiences

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    And marketing managers too!

    We manage a portfolio of ideas

    We promote these products

    Distribute them

    And price them too from time to time

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    The Nature of the Academic

    Entrepreneur of knowledge an emancipationof work

    Plough the lonely furrow independence.Master of your own destiny. Your Business.

    Becoming the Rocky of the Academy: pain,rejection, written off. Bounce Back! TheLazarus effect

    Resilient stubborn, tenacious, hope, positive

    They are human!

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    Imprisoned by ourselves? Stanford studies August

    1420, 1971 The Stanford prison experiment was a

    study of the psychological effects of

    becoming a prisoner or prison guard.

    Twelve students were selected out of

    75 to play the prisoners and live in a

    mock prison in the basement of theStanford psychology building. Another

    twelve of the same 75 were selected to

    play the Guards.

    Roles were assigned randomly to the

    24 men. The participants adapted to

    their roles well beyond what wasexpected, leading the officers to

    display authoritarian measures and

    ultimately to subject some of the

    prisoners to torture.

    Implications for you?

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    Academic Research Why does it Matter?

    Rigour or Relevance - the tyranny of the Or

    Evidence management

    Who reads it? Academics, practitioners, policy makers?

    Traditional impact channels primacy of the peer ranked journal

    being questioned by the social influence agenda

    Scientific activity in the modern world is more importantself-

    appointed-online-pundits

    Boundaries between science and non-science have become eroded

    by disruptive technologies such as Google, Wikipedia etc

    An insatiable demand for new scientific knowledge

    More spent in bailing out the banks than on the entirety of science

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    The Dissertation Journey

    Prejudices you carry a prejudices into yourresearch. Things are not always what they

    appear to be.

    Inertia you stop acting when you stumbleupon a problem

    Procrastinationyou dont want to

    Joy and elation when you find out stuff

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    Prejudices

    We often have closed ears and then prejudice and our

    own ignorance of the communities we serve tempts us

    to parodies of what we think people might want

    (Marland and Rodgers, 1991).

    We bank, therefore we think we understand

    banking!

    We are exposed to marketing, therefore we

    think we understand marketing!

    We use a smartphone, therefore we think we

    understand technology!

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    My Style & Course

    Interaction and a number of small exercises

    Challenging but rewarding!! (deep learning rather than strategiclearning)

    Using rhetorical questioning can lead to better decisions (i.e. playing devils advocate)

    can be informative. (i.e. questions are used to introduce course content,topics and to request clarification)

    can help to identify and challenge assumptions, but also to explore andimagine alternatives

    Benefits include: enhances your ability to recognise the virtues of strong and weak

    arguments

    makes them sceptical of single answers to questions (2 sidedarguments)

    most effective means through which ingrained assumptions can bechallenged

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    Lecture Style & Course

    Textbook is the core reading Saunders et al. Research Methods forBusiness Students

    Using Journal articles as supplementary reading for the course randomquestions about articles

    Expectations that you read TWO articles per week (How?)

    The Benefits:

    More informative and situational specific. Knowledge is best conveyedin specificsituations/contexts

    More timely and up-to-date than dated text books

    Illustrative of MBA-centric learning

    Research-driven teaching and knowledge dissemination

    Avail of the vast electronic databases available for students in the library(e.g. emerald, Sciencedirect etc.).

    More cost effective

    Environmentally friendly

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    Philosophy of Research

    The Chambers twentieth century dictionary

    defines philosophy as:-

    ..pursuit of wisdom and knowledge.

    ..knowledge of the causes of things.

    Research is defined as:-

    ..systematic investigation towards increasing the

    sum of knowledge.

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    Science

    Science is defined as:-

    ..knowledge ascertained by observation and

    experiment, critically tested, systemised and

    brought under general principles.. Science is also cumulative with each generation

    building on the ideas of the preceding ones

    either through rejection and change or

    conformity and development.

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    Science, Philosophy & Research So Philosophy uses Research to test established ideas and identify

    their limitations which in turn provides the basis for the formulation of

    new explanations and continues the process of philosophical

    evolution. Science provides the mechanisms through which Research is

    conducted.

    New scientific knowledge defined as new theory that articulates or

    has the potential to articulate new phenomena (Lakatos, 1970).

    The term "theory" a variety of forms including abductive theory (i.e.,

    theory prompted by surprising observations -- Hanson, 1958) and

    theoretical models that posit causal relationships among terms (cf.

    Suppe, 2000).

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    Differing approaches to research

    Data collection

    methods

    Research strategies

    Time horizons

    Research approaches

    Research philosophy

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    Philosophical Issues and Debates Scientific knowledge producers see the world through TWO distinctiveontological and epistemological lenses.

    The lens you adopt will have real consequences in terms of the organization

    of knowledge production.

    There are two fundamental philosophical issues which have influenced the

    development of science:

    The nature of reality

    The ontological questions are:Do scientific theories represent reality?

    What can be known for certain?;

    Ontology concerns the analysis of the types of things or relations that

    can exist. In science, a major ontological issue concerns whether

    scientific theories represent reality -- objects, events, and processes

    outside the human mind; or whether scientific theories comprise

    explanatory fictions whose terms (such as "electron") are conveniencesinvented to guide research.

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    Philosophical Issues and Debates

    The epistemological questions are: Is there such a thing as

    absolute truth?

    Does science gets closer and closer to the truth?

    Epistemology concerns how one gains access to

    knowledge and the relationship between knowledge and

    truth. In science, a major epistemological issue concerns

    whether or not scientific theories over time move closer

    and closer to the truth.

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    Philosophical Issues or Epistemology Debates

    Therefore need to consider the basic questions of meaning (i.e., ontology)

    and knowledge (i.e., epistemology) in order to either study/research.

    There have been two paradigm shifts in Western thinking. But there are a

    variety of positions across the two spectrums, but broadly speaking the aretwo positions.

    These are Positivism (scientific method) and Interpretivism.

    Note: They are often in warring camps.

    Some see these oppositions as false and detrimental to research.

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    Positivism

    Auguste Comte, 1798-1857

    R h hil h

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    Positivism (a.k.a Logical Positivism andObjectivism)

    Positivists attempt to mirror the methods of the naturaland physical scientists.

    Through observing reality you can produce laws of the social

    world which can be generalised from one context to another

    e.g Laws of Supply and Demand in Positive Economics.

    Stylised facts - facts uncontestable

    Research philosophy

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    Positivism or Objectivism

    Your role is to be an objective analyst, collecting data and

    interpreting it in a value free way.

    You are detached, neither affect nor are affected by the

    subject of your research.

    Emphasise the quantifiable, the observable, and replication

    (the ability to repeat research)

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    Interpretivism and Phenomenology

    Edmund Husserl, 1859-1938

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    Interpretivism (e.g. Phenomenology) emphasises -

    That the world is too complex to be reduced to a series oflaw-like generalisations.

    the uniqueness of people, and circumstances

    and the constant nature of change.

    details matter - in an attempt to dig into deeper

    layers of reality.

    subjective reality matters.

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    Interpretivism could be used to study -

    Organisational culture layer by layer the visual symbols

    the mission statement, and the hidden world of taken

    for granted assumptions which influence thinking, feelingperceptions in the workplace.

    Warning!

    Finding the reality working behind the reality may be

    too challenging for some!

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    Logics that profoundly affect the research of

    professional scientists

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    Choosing a Research Approach

    A deduct ive app roach?

    You develop a theory and design a strategy to testhypotheses.

    A close ally to the philosophy ofpositivism.

    A scientific approach.

    An induct ive approach?

    You collect data and develop a theory as a result

    of your data analysis

    A close ally to the philosophy ofphenomenology.

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    Summary

    The justification of scientific activity is increasingly important in themodern world in which the boundaries between science and non-

    science have become eroded and in which there is an insatiable

    demand for new scientific knowledge

    Logics of action are encoded in the routines of training, monitoring,

    disciplining, and rewarding of professionals

    Drawn attention to the philosophical questions about what we know

    for certain and absolute truth.

    Through the scientific revolution philosophers tried to develop

    methodologies that could establish the absolute truth.

    The lesson that this provides to today's researcher is that the results

    from scientific work are never absolute.

    there are many different approaches to obtaining knowledge;

    that the knowledge gained depends upon the approaches

    adopted

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    Further Reading

    Davis, M. 1971. Thats interesting! Philosophy of the Social Sciences, 1:

    309-344.

    Grant, A. M., & Pollock, T. G. 2011. From the Editors: Publishing in

    AMJPart 3: Setting the hook.Academy of Management Journal, 54: 873-879.

    Lewis, M. & Grimes, A. 1999. Metatriangulation: Building theory from

    multiple paradigms.Academy of Management Review, 24: 672-690.

    Miller, D. 2005. Paradigm prison, or in praise of atheoretic research.

    Strategic Organization, 5: 177-184. Pfeffer, J. 1993. Barriers to the advancement of organizational science:

    Paradigm development as a dependent variable.Academy of Management

    Review, 18: 599-620.

    Cannella, A. & Paetzold, R. 1994. Pfeffers barriers to the advancement of

    organizational science: A rejoinder.Academy of Management Review, 19:

    331-341.

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    Further reading

    Bryman, A. (2012) Social Research Methods. 4th ed. Oxford: Oxford University Press Chapter 1.

    Bryman, A. and Bell, E. (2007) Business Research Methods. 2nded. Oxford: Oxford University Press Chapter 1.

    Saunders, M., Lewis, P. and Thornhill, A. (2012) Research Methods for Business Students. 6th ed. England: Pearson

    Chapter 1.

    Bryman, A. (2012) Social Research Methods. 4th ed. Oxford: Oxford University Press Chapter 2.

    Easterby-Smith, M., Thorpe, R. and Jackson, P. (2012) Management Research. 4th ed. Thousand Oaks, C.A: SagePublications Ltd Chapter 2.

    Huff, A.S. and Huff, J.O. (2001) Refocusing the Business School Agenda. British Journal of Management, Vol. 12, pp. 49-54.

    Starkey, K. and Madan, P. (2001) Bridging the Relevance Gap: Aligning Stakeholders in the Future of Management

    Research. British Journal of Management, Vol. 12, pp. 326.

    Saunders, M., Lewis, P and Thornhill, A. (2009) Research Methods for Business Students. 5th ed. Upper Saddle River, NJ:FT Prentice Hall Chapter 1 and 4

    Tranfield, D. and Starkey, K (1998) The Nature, Social Organisation and Promotion of Management Research. British

    Journal of Management, Vol. 9, pp. 341-353.

    Weick, K. (2001) Gapping the Relevance Bridge: Fashions meet fundamentals in Management Research, British Journal of

    Management12 pp 71-76.