LearningNow: Why won’t they comply?

@epictalk @towardsmaturity #LNcomply

For all the latest news about the event follow us on Twitter @epictalk and use the hashtag #LNcomply

Welcome to

First impressions count9 out of 10 organisations are looking to technology to help them comply with new regulations and legal requirements.

2012 Towards Maturity Benchmark

Why won’t they comply?

7 out of 10 organisations cite user engagement as their top barrier to change.

2013 Towards Maturity compliance study (ongoing)

@epictalk @towardsmaturity #LNcomply

Agenda for todayWhy won’t they comply?

Expert input:

Charles JenningsImogen CasebourneMark AberdourSimon Brown

andYOU!

@epictalk @towardsmaturity #LNcomply

What is your experience of compliance training?

What words describe your

worst compliance training experience?

What words describe your best compliance training experience?

@epictalk @towardsmaturity #LNcomply

What are we looking to achieve? 2013 Towards Maturity Compliance study (ongoing)

Top risk areas:

2/3 of companies are providing training on health and safety, anti-bribery/anti-corruption, data protection, code of conduct 9 out of 10 want training to

help:

Positively impact staff behaviourPositively impact staff attitudes Increase employee engagement

through awarenessManage risk more effectively

@epictalk @towardsmaturity #LNcomply

To what extent does your current compliance training achieve its

objectives?

1 2 3 4

2%

17%

8%

74%

1. Fully2. To some extent3. Not at all4. I don’t know

What is your main measure of success for compliance training?

1 2 3 4 5 6 7

6%

52%

27%

4%2%2%

8%

1. Number of attendees2. Completion rates3. Assessment pass

rates4. Reduction/lack of

related incidents5. Line management

feedback 6. Other 7. We don’t measure

Initial thoughts or questions?

@epictalk @towardsmaturity #LNcomply

What is the main barrier stopping you achieving your goals?

1 2 3 4

13%

48%

20%20%

1. Technology2. Lack of time3. Lack of budget4. Lack of

stakeholder buy- in

How can we move from designing for ‘tick in the box’ to designing for behaviour change?

@epictalk @towardsmaturity #LNcomply

Feedback:

How can we move from designing for ‘tick in the box’ to designing for behaviour change?

@epictalk @towardsmaturity #LNcomply

How much of your compliance training is e-enabled?

1 2 3

31%

8%

61%1. All2. Some3. None

What technologies are most popular? 2013 Towards Maturity

Compliance study (ongoing)

7 out of 10 organisations are using in-house developed e-learning courses, webinars, portals and systems such as SharePoint in their compliance mix.

So what is around the corner?

50% of organisations are looking to increase their use of technology (stand alone or in a blend).

@epictalk @towardsmaturity #LNcomply

How can you re-engage your business with compliance training?

@epictalk @towardsmaturity #LNcomply

If there is one thing that you would like to change to make compliance training

more engaging, what would it be?

1 2 3 4 5 6

34%

2%

9%

17%

34%

4%

1. Make it more role specific

2. Bring more technology to the classroom

3. Enable mobile delivery

4. Closer alignment to performance objectives

5. Support performance better

6. Work closer with stakeholders

Questions for the panel

@epictalk @towardsmaturity #LNcomply

What are you going to do as a result of today?

1 2 3 4 5

16%

29%

8%

20%

27%

1. Focus on different outputs

2. Engage with different people

3. Design differently

4. Measure differently

5. Other

Next steps: Taking action

Handout with hints and tips that will be consolidated and shared with the group

Benchmark your current approach with others to help you build your business case – link to study

Keep in touch with each other and with us

LearningNow: Why won’t they comply?

@epictalk @towardsmaturity #LNcomply

For all the latest news about the event follow us on Twitter @epictalk and use the hashtag #LNcomply

Thank you