Learning Support Services Handbook · 6 LSS Employee Handbook Preliminary Timeline and Basic...
Transcript of Learning Support Services Handbook · 6 LSS Employee Handbook Preliminary Timeline and Basic...
0 LSSEmployeeHandbook
Learning Support Services
Handbook This handbook was written with information gathered from the current UAW contract and the operating procedures of LSS. Moreover, this handbook was written in good faith, but if any discrepancy should arise, it is understood that the Memorandum of Understanding with the UAW and Campus policy will prevail.
“TellmeandIforget,teachmeandImayremember,involvemeandIlearn.”~BenjaminFranklin
Updated:September2017
LSSEmployeeHandbook 1
TableofContents
WeeklySmallGroupTutors:........................................................................................................5PreliminaryTimelineandBasicResponsibilitiesforSmallGroupTutors........................................................................6
ChoosingDays,Times,andLocationsforYourSessions..................................................................................................7
ChoosingaLocation:......................................................................................................................................................7
ChoosingDays:...............................................................................................................................................................7
ChoosingTimes:.............................................................................................................................................................8
On-LineTutorSign-upSystem(OTSS)Instructions...........................................................................................................9
HowtoAddyourTutoringAvailabilityTimes:............................................................................................................10
ContactingtheProfessor:................................................................................................................................................11
ClassAnnouncementGuidelines:....................................................................................................................................12
PreparingforyourSessions:............................................................................................................................................13
Contactingstudentsoncetheyhavesigned-upforatutoringsession:.........................................................................14
SessionAttendanceandNo-showPolicy:.......................................................................................................................15
KeepingupwiththeWaitlist:..........................................................................................................................................17
StudySessionsforSmallGroupTutors:..........................................................................................................................18
Lessthan10students:.................................................................................................................................................18
Morethan10students:...............................................................................................................................................18
ResourcesforWeeklySmallGroupTutors:......................................................................................................................19
FrequentlyAskedQuestions:...........................................................................................................................................20
WeeklyWritingTutors...............................................................................................................29PreliminaryTimelineandBasicResponsibilitiesforWeeklyWritingTutors....................................................................30
ChoosingDays,Times,andLocationsforYourSessions..................................................................................................31
ChoosingaLocation:....................................................................................................................................................31
ChoosingDays:.............................................................................................................................................................31
ChoosingTimes:...........................................................................................................................................................32
LearningSupportServicesManual-WritingTutors.........................................................................................................33
On-LineTutorSign-upSystem(OTSS)Instructions..........................................................................................................33
AddingaPersonalStatement:......................................................................................................................................33
HowtoAddSessionTimes:..........................................................................................................................................34
SessionAttendanceandNo-showPolicy:.......................................................................................................................35
OneTimeOneHourWriting.............................................................................................................................................37
Policies..........................................................................................................................................................................37
WritingTutorPostingOneTimeOneHourAvailability................................................................................................37
SessionAttendanceandNo-showPolicy:.......................................................................................................................37
LSSEmployeeHandbook 2
MSILearningAssistants..............................................................................................................38PreliminaryTimelineandBasicResponsibilities..............................................................................................................39
MSISurveyInstructions:...................................................................................................................................................42
MSIINITIALSURVEYOFSTUDENTINTEREST....................................................................................................................43
AftertheInitialSurveyismade:.......................................................................................................................................44
AfteryourSchedulehasbeenverified:............................................................................................................................44
StrategiesfortheMSIScheduleAnnouncement:............................................................................................................44
ThingstoKeepinMindwhilePreparingyourSecondAnnouncement:.......................................................................45
MSIAnnouncementScript:..............................................................................................................................................46
PromotingMSIinClass:................................................................................................................................................46
MSISessionSizeLimitationsandPreSign-upSystem:.....................................................................................................47
Keepsessionstoamaximumof12students:..............................................................................................................47
Sign-UpOnlyMSISessions.........................................................................................................49ClassAnnouncements:.....................................................................................................................................................53
Preparingforyourfirstannouncement.......................................................................................................................53
MSIAnnouncementScript:..........................................................................................................................................53
ClassAnnouncementsDuringtheQuarter:..................................................................................................................54
SelectingAvailabilityforSmallGroupTutoringSessions:................................................................................................55
PostingSmallGroupTutoringSessions:...........................................................................................................................55
ResourcesAvailabletoLearningAssistants:.....................................................................................................................56
AccommodationstoLearningSupportServicesPrograms........................................................58
TimeSheetInformation.............................................................................................................60TimeSheetandGeneralRecord-KeepingInstructionsforLSSEmployees......................................................................61
CruzPaySubmission:.....................................................................................................................................................61
No-ShowActivity:.......................................................................................................................65
TimeSheetExamplePackets......................................................................................................67WeeklySmallGroupTutorSampleTimeSheet................................................................................................................68
WeeklyWritingTutor/SampleTimeSheet......................................................................................................................74
STARSWRITEMENTORSampleTimeSheet.....................................................................................................................78
Drop-inWritingTutorSampleTimeSheet.......................................................................................................................91
Drop-InMathSampleTimeSheet....................................................................................................................................96
MSILearningAssistantSampleTimeSheet....................................................................................................................110
SPHSTutorSampleTimeSheet.....................................................................................................................................122
LSSWorkPolicies......................................................................................................................128
LSSEmployeeHandbook 3
LearningSupportServicesWeeklySmallGroupTutorWorkPolicies............................................................................129
LearningSupportServicesWeeklyWritingTutorWorkPolicies....................................................................................132
LearningSupportServicesSTARSWRITEMentorWorkPolicies....................................................................................141
LearningSupportServicesDrop-inWritingWorkPolicies.............................................................................................147
LearningSupportServicesDrop-inMathWorkPolicies.................................................................................................150
LearningSupportServicesMSILearningAssistantWorkPolicies..................................................................................156
LSSEmployeeHandbook 4
LearningSupportServices:LearningSupportServices(LSS)providesacademicsupportservicesformorethan200coursesperyearandusuallyservesover35%oftheundergraduateclassatUCSC.Manyoftheprogramsareattachedtoaspecificcourse.ThereasonLSScansupportsomanystudentsisbecauseofamazingtutorsandLearningAssistantslikeyou!Throughouttheyears,LSShasestablishedfourmainprograms:ModifiedSupplementalInstruction(MSI),smallgroupweeklygrouptutoring,weeklyindividualtutoringforwritingandwritingacrossthedisciplinescourses,andDrop-inMathandWritingtutoring.LSSalsoworkswithotherdepartmentsoncampusandhelpssupportEOPstudents,TransferandRe-Entrystudent,andstudentswhoareincurrentlyinacademicdifficulty.AsanemployeeofLSSyouplayanintegralpartoftheunit.Inyourposition,youwillprovideacademicassistancetoavarietyofstudents-somewhoarestruggling,somewhoaredoingreallywell,somewhomayhavealearningdifference,somewholikethegrouplearningenvironment,somefromgreathighschools,somefromunder-resourcedhighschools,etc.Yourgoalforthesessionswillvarybutshouldalwaysrevolvearoundgettingthestudentstoworktogethertofindanswersand/orworkthroughproblems/conceptswithyourtutoringassistanceandalsogettingthemtodemonstratetheknowledgetheyaregaininginthesessions.AllofLSS’positionsrequireyoutogettoknowyourstudentsinawaythatwillhelpyouassisttheminunderstandingthematerialandcourseconcepts.Youarenotheretoteachthemeverythingtheyneedtoknowtopassthecourse-youareheretohelpthemdevelopwaystounderstandthematerialontheirown.Thecollaborativetutoringenvironmentprovidesaspacewherestudentscanbecomemoreactiveandinvolvedintheirownlearningprocesses.Asatutor,youwillberesponsibleforfacilitatingthisenvironment.
LSSEmployeeHandbook 5
WeeklySmall
GroupTutors:
6 LSSEmployeeHandbook
PreliminaryTimelineandBasicResponsibilitiesforSmallGroupTutors1stweekofthequarter:• ChooseyourtutoringsessionavailabilityfollowingLSSguidelinesandpostyoursessionavailabilityonSlug
SuccessbeforethefirstThursdayofthequarter.
o AfteryoupostyouravailabilityonSlugSuccess,LSSgoesinandreviewsyoursessionstomakesuretheyfollowLSSguidelines.Ifweseeanyproblems,LSSwillcontactyoutofixthem.LSSwillalsoemailyouassoonasyoursessionshavebeenverified.
§ Onceyoursessionshavebeenverifiedyouwillnolongerbeabletoeditthem.Ifyouwouldlikechangesomethingaboutyoursession(liketimeorlocation),pleasecontactLSS.
• Contacttheinstructorofthecourseandasktosetupameetingandtomakeanannouncementinthecourse
toadvertiseyourtutoringsessions.o LetstudentsknowwhenSlugSuccessopensandthetimesofyoursessions.Donotgivethelocationsof
yoursessions.Wewantstudentstosign-upthroughSlugSuccesstokeepthesessionsizessmall.Givingtheclassyoursession’slocationwillencouragestudentstojustshowup.
• SlugSuccessopensonFridayat5:00PMofthefirstfullweekofthequarter.2ndweekofthequarter,tutoringsessionsmaybegin:• Ifstudentshavesigneduptoyoursessions24-hoursbeforetheybegin,youwillberequiredtoholdthe
sessions.o Ifnoonehassignedupforyoursessions,youarenotrequiredtoattendthetutoringsessions.Tutoring
sessionsareconsideredscheduled(i.e.youhavetoattend)onceastudenthassignedup.• Atyourfirstsession,establishyourexpectationsofthestudentsandtutoringsession.
o Informthemoftheno-showpolicy,thatthestudentsshouldcometoeachsessionprepared(comingpreparedtothesessionmeansomethingdifferentforyourclass,likehavingreadingsdone,assignmentsstarted,etc.),andthatyouaremeanttobeanadditionalresource,notareplacementforclass,homework,sectionetc.Feelfreetoaskthestudentswhattheyareexpectingforthesessiontoo!
• Ifyoursessionsarefillingupquickly,LSSwillcontactyouaboutpostingmoreavailabilityorincreasingthesize
ofyoursessions.Makesureyourrespondtotheseemails!
o Ifyounoticethatyoursessionsarefull,andLSShasnotcontactedyou,pleasecontactLSS!o Wewillnotincreasethesessionsizewithoutyourpermission.
• Dropstudentsperno-showpolicy.
o Reminder:youmustemailLSS([email protected])todropthestudent.• It’sstillokaytomakeanannouncementthisweekand/ormeetwiththeprofessor!
3rdweekofthequarterandonward:• AsstudentsrequesttutoringforothercoursesnotinitiallysupportedbyLSS,LSSmaycontactyoutoaskifyou
wouldliketoworkwiththerequestedclass.o Thisisconsideredanadditionalassignmentandyoudonothavetoacceptitifyoudonotwishto.Ifyou
aretoobusy,pleaseletLSSknowsowenolongercontactyouforthequarter.• FollowLSSpolicyaboutrequestingExamStudySessions• Dropstudentsperno-showpolicy• Ifyouhaveaschedulechangeandneedtochangeyouravailability,pleasecontactyoursupervisor.• LSSsendsoutmid-quarterevaluationsandendofquarterevaluationstoyourstudents,pleaseencourage
themtosubmitanevaluationforyou• SlugSuccessclosesattheendofthe8
thweekofthequarter
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ChoosingDays,Times,andLocationsforYourSessionsChoosinggooddaysandtimesforyoursessionwillbeoneofthemostimportantfactorsinattractingstudentstoyoursessions.Remember,youaretostartwithpostingthreeavailablesessiontimesfortheclassorclassesyouhavebeenassignedunlessdirectedotherwisebyaTutorCoordinator.Thenumberofsessionsyouultimatelyholdeachweekwillbedependentonstudentdemand,youravailability,andapprovalbyaTutorCoordinator.
ChoosingaLocation:AlltutoringsessionsarerequiredtohaveaspecificmeetinglocationpostedonSlugSuccess.Thelocationmustbeoncampusinapublicsemi-academicspace(meaningnoresidencehalls,residentiallounges,orcafesthatplaymusic).Thismeetinglocationmightnotbetheexactspacewheretheactualtutoringsessionwilltakeplace,butitiswhereyouwillmeetyourstudents.Acceptablelocationsmustincludeaspecificspot,includingbuildingname,floor,room,
and/orphysicalmarker/landmark.Pleaseconsiderset-upoftheroom,noiselevel,difficultyinfindinglocation,etc.whenchoosingyourlocation.Hereisalistofpopulartutoringlocations:
1. JackBaskinSchoolofEngineering,Jack'sLounge2. Thimannlabs,3rdfloorconferenceroom3. S&ELibrarynearmessageboardand
entrance/S&Elibrary,meetatfrontdesk4. CrownLibrary5. CrownFiresideLounge6. ARCenterRoom221,bythefrontdesk7. ARCenterroom2168. CasaLatina9. CollegeTen-AngelaDavisLibrary(toaccessthis
libraryyouhavetobeaCollegeTenstudent)10. OakesLearningCenter11. StevensonFiresideLounge
12. McHenryLibrary,meetatthecouchesbycirculationdesk
13. LinguisticsLearningCenter14. UniversityCenter(aboveCollege9/10dining
hall)15. PorterLounge16. NamasteLoungeinCollege9/1017. OakesLibrary18. SocialSciences1ConferenceRoom19. WritingCenterinBaobabLounge-Merrill
College20. KresgeTownHall
ChoosingDays:Eachtutoringsessionshouldhappenonadifferentweekdayandonadifferenttimeeachday.Thismeansthattutorscannothaveback-to-backsessionsforthesameclass.Regulartutoringonweekendsisdiscouragedbecauseitmeansthatyouandthestudentarecommittingtocomingtocampuseveryweekend(nogoinghome,nogoingoutoftown,etc.).Ingeneral,youwanttoprovideavarietyoftimesforyoursessions.Holdingallofyoursessionsonthesamedaywouldnotgivestudentsagoodselectiontochoosefrom.Ifyoudochoosetoholdtwotutoringsessionsaday,thestarttimesmustbeatleast2hoursapart.Ifyoualreadyknowthattheclassyouwillbeworkingwithhasregularassignmentsdue,youmaywanttostructureyoursessionsaroundassignmentduedates.Toensurestudentshaveavarietyofsessions,pleasedonot“duplicatetimes.”Whenyouduplicateatime,youessentiallypickthesametimeonadifferentdaybutthetimechosenisassociatedwiththesameclassblock.SayyoudecidetoholdasessiononMondayat12:00PM.Sinceyouchosethistime,youcannotpostasessiononWednesdayat12:00pm,sinceitfallswithinthesameclassblock(MWF12:00-1:05PM).So,astudentwhoisenrolledinaMonday/Wednesday/Fridayclassfrom12:00-1:05PMwouldnotbeabletomakeasessionMondayat12:00pmnorWednesdayat12:00PM.Thisisasituationwetrytoavoid.
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ChoosingTimes:Pleasestartbycheckingthecoursetime–itmaysoundsillybut,yearafteryear,someoneendsuppostinga
sessionduringtheclasstime(needlesstosay,nobodyeversignsupforthatsession!).Youmaywanttoalsocheck
fordiscussiontimes(iftheyarerequired),labsthatareassociatedwiththecourse,and,ofcourse,avoidprofessor
officehoursifpossible.
Tutoringsessionsarealwaysone(1)hourlong.Toencouragegroupsessions,youmustpostyouravailability
withinclasstimeblocks.Thismeansthatasessioncannotstartduringoneclasslectureblockandcontinueonintoanothertimeblock.Tutoringsessionsthatendatthestartofanotherclassblockisnotacceptableeither,as
theydonotgivethestudentstimetotraveltotheirnextclass.
CorrectSession:v Exampleofsessionthatdoesnotcrossclassblocks:
Tuesday12:15-1:15pm(thisisagoodtime).
o Italsogivesstudentsplentyoftimetogetfromclassto
thetutoringsessionandviceversa.
IncorrectSession:v Exampleofsessionthatdoescrossclassblocks:
Wednesdayfrom1:30-2:30pm
o Astudentina1:20-2:25pmclasswouldnotbeableto
attend,norwouldastudentina2:00-3:10pmclass.
Inshort,thingstoconsiderwhenselectingatime:
• Courselecturetime
• Professorofficehours
• Holdingasessionbefore9:30amorafter8:00pm
• Notcrossingclassblocksorduplicatingtimes
• Givingstudentstraveltime
• Givingavarietyoftimesforyoursessions
• Ifpossible,considerdiscussionsections,and/orlabtimesfortheclass
Toassistyoutochooseagoodtime,wehavecreatedthislistof‘acceptabletimes’.Anyofthesetimesareokayto
postasessionduring.Ifatimeisnotonthislist,chancesarethereisanissuewiththetimeyouhavechosen.Please
keepthislisthandywhileyouaresettingyourtutoringavailability.
AllPossibleTutoringTimesintheWeek
MWF:9:15a-10:15a TTH:10:00a-11:00a
MWF:9:30a-10:30a TTH:10:15a-11:15a
MWF:10:45a-11:45a TTH:10:30a-11:30a
MWF:12:00p-1:00p TTH:11:45a-12:45p
MWF:1:30p-2:30p TTH:12:00p-1:00p
MWF:2:45p-3:45p TTH:12:15p-1:15p
MWF:4:00p-5:00p TTH:1:30p-2:30p
MW:4:15p-5:15p TTH:1:45p-2:45p
MW:5:30p-6:30p TTH:2:00p-3:00p
MW:5:45p-6:45p TTH:3:45p-4:45p
MW:7:15p-8:15p TTH:5:30p-6:30p
MW:7:30p-8:30p TTH:5:45p-6:45p
TTH:7:15p-8:15p
TTH:7:30p-8:30p
LSSEmployeeHandbook 9
HowtoAddyourSmallGroupTutoringAvailability
Times:
1. LogintoSlugSuccessusingyourgoldpasswordandensure
thatyouareonyour“Home”page
2. Clickthe“StudentHome”dropdownmenuandclick“TutorHome”
3. Fromthisscreenclickthe“TutorSettings”tab
4. Inthesectionnamed“TutoringTimesAvailable”clickthe“Actions”dropdownmenu
a. Clickthe“AddTime”box
5. Inthe“AddAvailability”windowfollowtherequiredsteps:
a. Selectthedaythatyouaresettingthesessionfor
b. Usingthesliderbar,alignthecorrectone(1)hourlongblockforthesession
c. Selectthe“Appointments”boxforanytutoringsession
d. Intheboxlabeled“Howmany?”enter:6
e. Clicktheboxnexttothe“Limitto1courseper
slot”unlessyoututoracross-listedcourse.
f. Clickthe“Duration”boxandselectthecorrect
quarterfromthedropdownmenu
g. Clickthe“Location”boxandselect“Learning
SupportServices”fromthedropdownmenu
h. Clickthe“SelectCourses”boxandtypethecourse
prefix“-”number,andletterifapplicable(ie:
ASTR-2insteadofASTR002)Onceyou’vestarted
typing,acourselistwillpopulateinthedropdown
menu.Ifyourclassiscrosslisted,repeatingstep
(h)twotimes,enteringbothofthesecross-listed
coursesensuresthatstudentsfrombothhave
accesstothesession.
i. Leavethe“SelectStudentServices”boxempty!
j. Inthe“Details”boxenterrelevantdetailsabout
thesession,youMUSTenterthelocationandclass
+sectionnumberifapplicable(ie:Location:
ARCenter221)
k. Selectthe“Save”buttontocompletetheaddition
ofthissessiontime
LSSEmployeeHandbook 10
6. Thesessionwillautomaticallypopulatethe“TutoringTimesAvailable”boxoncesaved
7. Repeatthisprocess2-3moretimesforyour
othersessions
Howtoviewthestudentsthathavesignedupforyoursessions:
1. LogintoSlugSuccessusingyourgoldpasswordandensurethatyouareonyour“Home”page
a. Theboxinthebottomrightofthescreenis
whereallupcomingsessionsarelisted(both
tutoringandattending)Note:Thisboxwillstayinthispositiononeachscreen
b. Oneotherplacetoviewyourupcoming
sessionsandthestudentsthatsignedupfor
themisontheTutorHomescreeninthe
“tutorinfo”tab.
Student Name
Student Name
Student Name
Student Name
Student Name
LSSEmployeeHandbook 11
ContactingtheProfessor:Atthebeginningofeachquarterthetutorcoordinatorcontactscourseinstructorstonotifythemthattherewillbetutoringsupportfortheclass.Intheemail,thetutorcoordinatorinformstheinstructorswhothetutoris,whattypeofsupportLSSisoffering,andwhenstudentscansign-upfortutoring.Remember,whenyouareemailingtheprofessoryouarerepresentingnotonlyyourselfbutLearningSupportServicesaswell!Afterthis,thecoordinatorwillaskyoutocontacttheinstructortointroduceyourself.Inyouremail,weencourageyoutointroduceyourself(iftheinstructordoesnotknowyou)andsetupa30minutemeetingtogooverwhattheinstructorwouldlikeyoutocoverinthetutoringsessions.Inthemeeting,youcanalsoasktheinstructorifyoucanmakeanannouncementintheclasstoadvertisetheservice.Iftheinstructorwouldlikemoreinformationabouttheprogram,youcanaskthemtocontactthecoordinatorsoftheWeeklySmallGroupTutoringProgram,JaquelineMorales([email protected]),theassistantdirectorSharonCastro([email protected]),orthedirectorofLSS,CharisHerzon([email protected]).Exampleofinitialemailtoinstructor:
DearProfessor[ENTERPROFESSOR’SNAME],
Iam[ENTERYOURNAME],thetutorfor[ENTERCLASS].IamwritingtoyoutoseeifyoumightbewillingtomeetwithmeduringyourofficehourstotalkaboutthetutoringserviceanddiscussanypreferenceyoumayhaveintermsofwhatIshouldand/orshouldnotcoverinthetutoringsessions.
Iamalsowritingtoaskifyoumightallowmetomakeashortannouncementtotheclassaboutmytutoringservices.Theannouncementshouldtakelessthan5minutesand,ifyouletmeknowwhenmightbeagoodday,Icancomeatthatdayortime.
Letmeknowifyouhaveanyquestions.Thecoordinatorofthetutoringprogramisalsoavailableifyouhaveanyquestionsorwouldlikemoreinformationabouttheprogram.ThecoordinatorisJaquelineMorales([email protected])
Iamlookingforwardtosupportingyourcoursethisquarter.
Thankyou,
[ENTERYOURNAME]
LSSEmployeeHandbook 12
ClassAnnouncementGuidelines:Theinitialannouncementisveryimportanttoyoursuccessasatutor.Itwillprovidethestudentswithinformationabouttheservice,howtosignup,andwhattoexpectfromthesessions.Formanystudents,yourannouncementwillbeanimportantfactorininfluencingtheirdecisiontoseektutoring.Youwanttopresentyourselfasknowledgeable,professionalandapproachable-allatthesametime!IfyouareassignedtoaclassthatalsohasMSIsupportpleasedonotmakeaninclassannouncements,talktothecoordinatorabouthowtocommunicatewiththeprofessorandorTA’s.Ifyouhavelowutilizationinyourtutoringsessionsandwouldliketomakeasecondannouncementinclass,pleasediscussthatwiththetutorcoordinator.Pleasetaketimetopracticeyourannouncement,asevenexperiencedspeakersgetnervous.Guidelines:
- Shouldbeaself-introduction,includingabriefreviewofacademicqualifications
- Abriefdiscussionofthetutoringprogram.Stressthecollaborativeaspects!
- Includeinformationabouthowtosignup
o SHOULDNOTincludedays/times/locationsofsessions(studentsshouldbetoldtofindthetimesonthe
SlugSuccesssystem).
- Givestudentsyouremailsothattheycancontactyouifnoneofthetimesworkforthem.
o Writingitontheboardpriortomakingyourannouncementisagoodidea.
Example:
"Himynameis(NAMEHERE)andIamthetutorforthisclass.Itookthisclass(lastquarter,lastsummer,etc.)anddidreallywell.IreallyenjoyeditwhenItookitandreallywanttohelpyouguysunderstandthecourseconceptstoo!InmysessionswewillbedoingalotofgroupworkwhereIfacilitateinteractivelearningactivitiesandengageyouincriticalthinkingskills,problemsolving,andeffectivecoursespecificstudystrategies.Bestofall,mysessionsarefree!YoucansignupformysessionsbygoingtotheLearningSupportServices'website(Google:UCSCLSS)andselecting"SmallGroupTutoring"ontheright-handside.Incaseyoucannotmakeanyofmysessions,wecantrytoarrangeanothertimeifyouemailmeat(EMAILHERE).It’salsowrittenontheboardsopleasecopyitdown.Iamlookingforwardtomeetingyouandworkingwithyou-hopetoseeyouinmysessions!"Obviouslyyoucancaterthistoyourpersonality,experience,major,etc.Forexample,ifyouhavetutoredthatclassbeforeyoumaywanttohighlightthat.Or,ifyouhaveworkedasatutorforseveralquartersbutwithadifferentclass,youmaywanttoincludethatyouarean"experiencedtutor."Ifyouareaseniorinthemajorandthecourseisapartofthatmajorthatmaybesomethingyouwanttoinclude.Basically,anythingyouthinkwillattractstudentstoyoursession.Remember,youarerepresentingLSSsoyouareexpectedtoactprofessionalatalltimes.
LSSEmployeeHandbook 13
PreparingforyourSessions:Youareexpectedtoarriveatyoursessionwithatangibleideaofwhatshouldbecoveredthatdayandcarryoutthatplaninamannerthatcreatesaninteractiveenvironmentandgetsallstudentstoparticipate.Yoursessionsshouldrevolvearoundthestudentworkthatweek.Whenpreparingforyoursessions,youshouldtrytoanticipatewhatmaterialwillbedifficultandreviewthatmaterial.Thisway,youarepreparedforquestionsstudentsmayask.
Alltutorsarepaidonehouraweekforpreptimeaslongasthereisatleast1studentsignedupforatutoringsession.Ifyouarealearningassistantforthesameclassthatyoututorfor,youarenotpaidadditionalpreptime.Paymentforsessionpreparationisdependentonhowmanyclassesyouareworkingwith:
• Ifyouareworkingwithoneclass:§ Onehourofpreptimeperweek
• Ifyouareworkingwithmultipleclasses:§ OnehourofpreptimeperweekPERCLASS
Thingsyoucandotoprepareforyoursession:Choosepracticeproblemsfromthehomeworksetorassignedareaofthebook,readlecturenotes/slides,reviewreadingsorchapters,askyoustudenttosende-mailyouquestionsaheadoftimesoyouknowwheretheyareinthematerial,etc.Remember,youarenotexpectedtoreadmaterialthatwasnottaughtintheclasswhenyoutookit.Besuretolookatthesyllabuscarefullywiththestudentsothatyouarebothclearwhichareasyoucanbemosthelpful.Pleaseremember,ifyouneedhelpcomingupwithideasonhowtoprepareforyoursessions,talktothecoordinators!Theymayhaveideasthatyouhavenotthoughtofyetorcanhelpyoucomeupwithideasthatworkspecificallywithyourdiscipline.
LSSEmployeeHandbook 14
Contactingstudentsoncetheyhavesigned-upforatutoringsession:
Whenastudentsignsupforyourtutoringsessions,youwillreceiveanautomaticemailfromSlugSuccess
Intheemailitwilltellyouwhosignedupforyoursessions,forwhatsubjectandonwhatdayandwhattime.ThisemailissenttoyouandthestudentwhosignedupiscopiedCC’edonthesameemail.Itisyourresponsibilitytocontactthestudentwithin24hoursaftersigningupforthesession.DONOTsimply“reply”totheSlugSuccessgeneralemail.This
isanemailthatissenttothestudentandyouCC’edonit;therefore,whenyouhit“reply”,youarerespondingtothe
system,notthestudent.Toreachthestudent,youneedtocopyorpastehisorheremail.
Exampleoffirstemailtostudent:
Dear[ENTERSTUDENT’SNAME],
Iam[ENTERYOURNAME],thesmallgrouptutorfor[ENTERCLASS].Icanseethatyousignedupforoneofmytutoringsessions.Ourfirstsessionwillbe[INSERTDATEOFFIRSTSESSION].Wewillmeetat[MEETINGLOCATION].
Whenyougetto[MEETINGLOCATION],lookformeasIwillbewearing[ENTERDESCRIPTION].Iwillalsobelookingforyou.Tomakethemostoutofourtutoringsessions,pleasebringthecoursesyllabus,textbook/reader,yourpersonalplanner,homeworkassignments(evenifyouhaven’tcompletedthemyet)andanyothercourse-relatedmaterialthatmighthelpusgetthemostoutofthesession.Thesessionswillbeinteractive,soIwillbeaskingquestionsandencouragingyoutoparticipateingroupwork,problem-solving,discussions,etc.Iwillnotbegivingyouanswersordoinghomeworkproblemsforyou,butIamreallyexperiencedwiththecoursematerialandwearegoingtoworktomakesureyouunderstanditsoyoucanbesuccessfulintheclass!Pleasecomepreparedwithanyquestionsyoumighthaveandfeelfreetoshootmeanemailwithanyquestionsyouhaveabouttheupcomingsession.Unfortunately,Icannotanswerquestionsaboutthecourse-contentthroughemailbutIwilldefinitelybeabletodothatinthesessions!
Pleaserememberthatifyoumissthefirstsessionyouwillbeautomaticallydropped,sopleasebesuretoattendourfirstsession.
Ilookforwardtoworkingwithyouthisquarter!
LSSEmployeeHandbook 15
SessionAttendanceandNo-showPolicy:LearningSupportServiceshasstrictpoliciesregardingattendance.Itisimportanttoreviewthesepolicieswithyour
studentduringtheirfirstsessions.
• Studentsmustattendtheirfirstsessionandareonlyallowedoneforgivenabsence,provideditisnotthe
firstsession.A‘forgivenabsence’iswhenastudentgivesyou24-hournoticethatheorshewillnotbeattendingthesession,orlessthan24hournoticewhenitisduetoanemergency(illness,familyemergency,etc.).
• Ifastudenthasanunexcusedabsencethestudentshouldbeautomaticallydroppedfromthetutoring
session.An‘unexcusedabsence’iswhenstudentsdonotgiveyoua24-hournoticethattheywillnotbeattendingthesessionorifthenoticeislessthan24-hoursandthereasonisnotanemergency.EmailthestudentandLSSifthisoccurs.Asstatedinthesmallgrouptutorworkpolicies,youarepaidforthefullhourattheindividualrate.Pleaserecorditappropriatelyonyoursummarysheet.
• Ifyouhaveano-show,youmustcompleteano-showactivityandsubmititwithyourtimesheet.Wewantyoutotakethescheduledworktimeasanopportunitytogrowprofessionallyinyourposition.Theno-showpolicytasksaredesignedtohelpyoudevelopasateacherandfacilitator.
LSSNo-ShowPolicyQuickTips:
1. Ano-showisasessionwherethestudentwhohassigned-updoesnotshowuptothesessionorthestudentcancelsthesessionlessthan24-hoursinadvance.
2. Iftherearemultiplestudentsinthesessionandonly1studentdoesnotshowup,thisisnotano-showsession.No-showsessionsareonlyifNOstudentsshowup.
3. Astudentmustattendtheirfirstsessionandisonlyallowedoneforgivenabsence,provideditisnotthefirstsession.
4. Aforgivenabsenceisdefinedasanabsencewhereyouhave24-hournotice,orthestudentinformsyouofanemergency.
5. Ifastudentmissestheirfirstsession,thestudentshouldautomaticallybedropped.PleaseemailLSS([email protected])withthestudent’snameandwewilldropthem.
6. Ifastudenthasanunexcusedabsence,thestudentshouldbeimmediatelydroppedfromthetutoringsession.PleaseemailLSS([email protected])withthestudent’snameandwewilldropthem.
7. Aftereachno-show,emailyourstudentsandLSSusingtheguidelinesandtemplatesprovided.
8. ThetemplatescanbefoundintheLSSHandbookthatwasprovidedtoyou.Thehandbookisalsoatthefollowingpage: http://lss.ucsc.edu/employee-resources/lss-handbook.html
9. Youarepaidforthewholehourattheindividualrateasstatedinyourworkpoliciesandonlywhennostudentsshowup.
10. Youmustcompleteano-showactivityduringyourno-showsessionandattachyouractivitytoyourtimesheet.
LSSEmployeeHandbook 16
CommunicatingwithstudentsandLSSaboutno-showsessions: Basically,eachtimeastudentmissesasessionthestudentneedstoreceiveanemailfromyou.Asatutor,youwillbetheprimarypersontocommunicateLSSpoliciestoyourstudents.Wehavedraftedguidelinesandemailtemplatestoassistyouwiththisprocess.
Ifthestudentmisseshis/herfirstsession:
1. Sendthestudentanemailinformingthestudentthattheyarebeingdroppedandcopy(CC)LSS([email protected])onthisemail.
a. ExampleEmail:Dear[ENTERSTUDENT’SNAME],
Ididnotseeyouatourfirstsessiontoday,[ENTERDAY/TIME/LOCATION].Sinceyoumissedthefirstday,Learning
SupportServices’policyisthatyouareautomaticallydroppedfromthesession.Iamemailingyoutoletyouknow
thatyouarebeingremovedfromthesession.
Ifyouhavequestionsorconcerns,[email protected]
IfthestudentmissesasessionWITHa24hournotice:
1. Firstforgivenabsence:a. Sendthestudenta“warningemail”lettingthemknowthattheywillbedroppedafterthenext
forgivenabsencei. ExampleEmail:
Dear[ENTERSTUDENT’SNAME],
Thankyouforlettingmeknowyouwillnotbeattendingthetutoringsession[ENTER
DAY/TIME/LOCATION].Unfortunately,LearningSupportServices’policyisthatyouareonlyabletomiss
onesessioninthequarter.Ifyoumissasessionagain,Iwillhavetodropyoufromthetutoringsession.
Ifyouhavequestionsorconcerns,pleasecontactLearningSupportServicesat831-459-4333or
2. Secondabsence:a. Sendthestudentanemailnotifyinghimorherthatheorsheisbeingdropped,andcopy(CC)LSS
([email protected])onthisemail.i. ExampleEmail:
Dear[ENTERSTUDENT’SNAME],
Unfortunately,youhavemissedasessionwithoutgivingmenotice,soIamlettingyouknowthatyou
arebeingdroppedfrommysession,perLearningSupportServices’policy.
Ifyouhavequestionsorconcerns,pleasecontactLearningSupportServicesat831-459-4333or
1. Sendthestudentanemailinforminghimorherthatheorsheisbeingdroppedandcopy(CC)LSS([email protected])onthisemail.
a. Dear[ENTERSTUDENT’SNAME],
Unfortunately,youhavemissedasessionwithoutgivingmenotice,soIamlettingyouknowthatyouarebeing
droppedfrommysession,perLearningSupportServices’policy.
Ifyouhavequestionsorconcerns,[email protected]
LSSEmployeeHandbook 17
KeepingupwiththeWaitlist:Thewaitlistisanimportantpartofthesmallgrouptutoringprogram.Realistically,itisimpossibletoanticipateeverycoursestudentswillrequesttutoringservicesfor.So,weusethewaitlisttotrackstudentswhoareseekingsupportinclasseswedonothaveanyonehiredfor.Whenastudentaddshimorherselftothewaitlist,thestudentwilllistwhatclassheorsheislookingforsupportinandwhattimesheorsheisavailabletomeet.
Someofthecoursesstudentslistmaybecoursethatyouhavetakenandwouldliketoworkwith.Byhelpingthestudentsonthewait-list,youhavetheopportunitytogainmoretutoringexperienceandbeabletoworkwithmorestudents!Withoutourcurrenttutorstaffassistingusinthisprocess,wewouldnotbeabletoservemanyofthesestudents!
Therearetwoopportunitiesyouwillhavetoserveastudentwhoisonthewaitlist:
1. WhenyouareemailedbyLSSstaffaskingifyouarewilling/abletoassistthestudent.
a. Inthiscase,wehavealreadyidentifiedthatyouarequalifiedfortheposition.
b. Pleaserespondtothisemail,whetheryourresponseisthatyoucanorcannothelp.
2. Bylookingforstudentsonthewaitlistwhoareseekingassistanceinclasseswhichyouareabletosupport.
a. Ifyouareabletosupporttherequestedclass,andcanmakeoneoftimesthestudenthasrequested:
i. Postacommentonwaitlistrequestlettingusknowthatyouareabletoaccommodatethat
student.
1. Commentscanbeviewedbyemployeesonly,notstudents.
ii. Addthecorrespondingsessiontoyourtutoringavailability.
iii. Wewillverifyitwithin24businesshoursandwewillsendthestudentanemail,lettinghim/her
knowtosignup.
b. Ifyouareabletosupporttherequestedclass,butareunabletomakethestudent’stimes:
i. Commentonthewaitlistsaying,“Iamabletoaccommodatethisstudent,butcannotmakethe
times.Iamcontactingthestudenttoseeifwecanworksomethingout.”
ii. Emailthestudenttoseeifyouareabletofigureoutatime.
iii. Postthecorrespondingsessionandcommentonthewaitlistsayingthatyouhavepostedthe
session.
iv. Wewillverifyitwithin24businesshoursandwewillsendthestudentanemail,lettinghim/her
knowtosignup.
v. If,afteryoutalktothem,youareunabletofindatime,youneedtoaddanotherwaitlist
commentlettingusknowthatyouwereunabletofindatime,soweknowthatwestillneedto
workonthisissue.
*Ifthestudenthasnotrespondedafter48hours:Postanothercommentonthewaitlistsayingthatyouhavenotheardbackfromthestudent,sothatwecanremovethestudentfromthewaitlist.
LSSEmployeeHandbook 18
StudySessionsforSmallGroupTutors:Reviewsessionscanbehelpfulforyourstudentsiftheyhaveabigexamcomingup.Studysessionrequestprocessdiffersfortutorswhohaveover10studentssigned-upintotalonSlugSuccessandfortutorswhohavelessthan10studentssigned-up.Ingeneralthereare4basicrulesforstudysessions:
1. Astudysessioncanbe1.5hourslong2. Youcanhold1studysessionperclasspertestforallofthestudentssigned-up3. Astudysessionmustbeheldmorethan24hrsbeforetheexam4. Ifyouprepareextramaterialforthestudysession,youpayyourselfupto1hourforthatmaterial.
Lessthan10students:Ifyouwouldliketorequestareviewsessionandhavelessthan10studentssigned-up,youmustfilloutthefollowingformonline:http://goo.gl/forms/2AK55YdnkoAllrequestsmustbemadeatleast1weekinadvance.Theformasksthefollowingquestions:
Name:Classyoututor:DayandTimeofExam:Howmanystudentsdoyouexpect?Whendoyouplantoholdyourexamstudysession?
Day(Weekday,Date):Time:
Location:(public,on-campusstudyspace)Brieflydescribewhatyourplanisforthesession(howyouplantostructurecooperativelearningactivities,assessstudents’knowledgeandpreparationfortheirfinal,etc.):
Afterfillingouttheform,youwillreceiveanemailconfirmationfromLSSthatyourrequesthasbeensubmitted.Youwillalsobenotifiedviaemailifyourstudysessionhasbeenapproved.
Morethan10students:Whentutorshaveover10students,LSSofferstutorsandlearningassistantstheabilitytohavetheirstudysessionscheduledbyus.LSSisabletobookroomsintheARCenterforstudysessionsandisabletorequestroomsaroundcampustoaccommodatestudysessions.Ifyouwouldliketorequestareviewsessionandhaveover10studentsigned-uponSlugSuccess,youmustfilloutthefollowingformonline:http://goo.gl/forms/nTVGK2btvvAllrequestsmustbemadeatleast1weekinadvance.Theformasksthefollowingquestions:
Name:Email:Classyoututor:Co-Leader(fRequired)ApproximatenumberofstudentsHowmanysessionswouldyoulikeistoschedule?Willyouneedcopiesofareviewsheet?Pleaselist3optionsofdayandtime.Keepinmindyouhaveamaxof1.5hoursperstudysession.
PreferredDatePreferredTime
LSSEmployeeHandbook 19
ResourcesforWeeklySmallGroupTutors:
1. DryEraseMarkers,ErasersandChalk:LSSwillgiveyoudryerasemarkers,erasersandchalkthatyoucantakewithyoutoeachsession.Pleasestopbytheofficeifyouwouldlikeone.
2. RequestingCopiesforyourTutoringSessions:
LSShasimplementedalimitonhowmanycopiescanbemade.AllSmallGroupTutorscanhaveupto15copiesofaonepagesheet(canbedoublesided)perstudysession.Ifyourcopiesare2ormorepages,youwillonlybeallowed10copiesperstudysessionandstudentswillneedtoshare.
• Pleasee-mailwhatyouwouldlikecopiedtoLSS([email protected])orbringahardcopytotheofficeandaskoneoftheStudentOfficeAssistantstomakecopies.
• Allowatleastone(1)businessdayforthecopies.Ifthereviewsheetislongerthan2pagespleaseallowtwo(2)businessdays.
• Pleasespecify:i. Yournameandthenameoftheclassatthetopofthefirstsheet.ii. Thenumberofcopiesneeded.iii. Dateandtimeyouwouldliketopickupthecopies.
• Pleasekeepblankspacetoaminimum.Studentsshouldusetheirownpaperforworkingouttheproblems.
3. Accessing/PrintingOnlineResourcesforyourClass:• YoucancomebytheLSSofficeattheARCentertoprintinformationpertainingtoyourclass.Please
identifyyourselftotheStudentOfficeAssistantandtheycanhelpsetyouuponacomputerthatprints.Pleaseprintingmaterialsforyou,notextracopiesforyourstudents.
4. WebsiteInformationforTutors:
TheTutorLog-insiteis:https://login.ucsc.edu/idp/profile/SAML2/Redirect/SSO?execution=e1s1
Thisiswhereyoucanpostyourtutoringsessions,seehowmanystudentsareenrolledinyoursessions,andobtainyourstudent’scontactinformation,checkandrespondtothewait-list.ThegeneralTutorwebsiteishttp://lss.ucsc.edu/programs/small-group-tutoring/index.html
• HereyouwillfindalistofalltheclassessupportedwithtutoringalongwithgeneralFAQ.Thisisagoodwebsitetoadvertisetothestudents.Generalinfotrainingdates,timesheetdeadlines:http://lss.ucsc.edu/employee-resources/index.html
LSSEmployeeHandbook 20
FrequentlyAskedQuestions:
HowwillIknowwhohassignedupforoneofmysessions?Everytimeastudentsignsup,SlugSuccesswillautomaticallysendanemailtothestudentconfirmingthattheyhaveenrolledinasession.Youwillbecopied(CC’d)onthatemail.
WhatdoIdoonceastudentsignsup?Youneedtoemailthestudenttoconfirmlocationandfirstmeetingwithin24hoursofthemsigningupforthesession.Youshouldbeabletogetthestudent’semailfromtheSlugSuccess-generatedemailthatwassenttothestudentwhenhe/shesignedup.
*NOTE:Youcannotsimply“reply”totheSlugSuccess-generatedemail.Thisisanemailthatissenttothestudentandyouarecopied(CC’d)onit;therefore,whenyouhit“reply”,youarerespondingtothesystem,notthestudent.Toreachthestudent,youneedtobothcopyandpastehis/heremail,
Togiveyouanideaastohowtocomposetheemail,wehavecreatedanemailtemplateforyoutouse,availableat:http://lss.ucsc.edu/employee-resources/index.html.Pleasefeelfreetocustomizetheemailasyouseeappropriate
Whatifastudentdoesn’tshowuptoasession?Ifthestudenthasnotgivenyou24-hournoticethathe/shewillnotbeattendingthesession,youshouldwaitfor15minutesforthestudenttoarrive.Ifafterthose15minutesthestudentdoesnotshowup,pleasecontactthestudentandinformthemthattheywillbedroppediftheymissanothersession.Youmustalsobeginyourno-showactivity.Pleaseremembertoattachanyno–showworkcompletedtoyourtimesheet.
HowdoIdropastudent? Youcan’tdropastudentonSlugSuccessyourself.Ifyouaredroppingastudentbecauseofmorethanone
absence,youcanemailLSSstudentstaff([email protected])withthestudent’snameandtheclasstheyarereceivingtutoringfor.Pleaseexplainthatthestudenthasmissedmorethanonesessionandneedstobedropped.Alwayscopyyourtutorcoordinatorontheseemails.Ifyouneedtodropastudentforanyotherreason,letthetutorcoordinatorknowwhyyouwanttodropthestudent,andwhatcontactyouhavehadwiththestudent.
HowdoIdeleteoneofmysessionsfromSlugSuccess?Currently,tutorsmayonlydeleteunverifiedtutoringsessions.Todeleteasessionthathasalreadybeenverified,pleasecontactthetutorcoordinatorandaskthatthesessionbedeleted.Inyourrequest,pleaseprovidetheSessionIDnumberyouwanttodelete.
Canmytutoringsessiongolongerthan1hour?Absolutelynot.Ifyourstudentwantsadditionaltime,youmustdiscussthiswithyourtutorcoordinator.Seeadditionalinformationbelow.
Whatifatuteewantsmorethanonehouraweekoftutoring?Providedthestudentisattendinglecturesandsectionsregularlyandiscomingpreparedtotutoringsessions,thestudentiseligibleforanadditionalhouroftutoringperweek.Thetutorcoordinatorneedstobenotifiedsothatthesystemcanbeunlockedforthestudenttosignup.Youremailshouldincludethefollowinginformation:
-Thestudent’sname,email,andSID,-Thatthestudentneedsanadditionalhouroftutoringperweek,-Whetheryoucanprovidetheextrahourornot.
Oncethestudenthasbeengivenaccesstotheadditionalhour,wewillemailyouandthestudent.Ifyoucanprovidethathour,pleaseassistuswiththeprocessbyfindinganavailabletime,addingthathourintoSlugSuccessasnecessary,andassistingthestudenttosignupforthesession.Ifyoucan’tprovidethathour,helpthestudenttosignupforanothersessionifnecessary.
Ifatuteehasanexamoramajorassignment,canIgivethatstudentanextrahouroftutoringthatweek?
LSSEmployeeHandbook 21
Yes.However,theadditionaltutoringsessionneedstobeapprovedbythetutorcoordinator.Intheweekofanexamoramajorassignment,astudentmayreceiveanextrahouroftutoring.YoudonotneedtopostthishouronSlugSuccess,and,likewise,thestudentdoesnotneedtosignupforitonline(infact,thesystemwillnotallowthestudenttosignupfortwohoursinoneweekwithoutpriorauthorization).Pleasesendyourrequesttothetutorcoordinatorviaemail.Inyourrequest,pleasestatewhenthesessionwilltakeplaceandhowthedurationofthesession.Inyoursummaryandsign-insheet,pleasemarkas“Additional/ExtraTutoringSession”or“Majorassignment-extratutoringhour.”
AmIpaidfortimeIspendpreparingfortutoringsessions?No,writingtutorsarenotpaidpreptimeduringtheweek.
DoIholdtutoringsessionsonholidays?Typicallyno.Intheweekpriortotheholiday,remindthestudentthattherewillbenosessionthefollowingweek.Ifthestudentmakesaspecialrequesttostillholdthesession(duetoanupcomingpaperorassignment)andyouareabletoaccommodatethatrequest,youmayholdthesession.Keepinmindthatmostuniversitybuildings(includingtheARC)willbeclosed,soyoumayneedtothinkcarefullyaboutyouroptionsregardingsessionlocation.Evenonholidays,tutoringisnotpermittedinresidentialspaces.
LSSEmployeeHandbook 22
WritingTutors
LSSEmployeeHandbook 23
PreliminaryTimelineandBasicResponsibilitiesforWeeklyWritingTutors
1stweekofthequarter:• ChooseyourtutoringsessionavailabilityfollowingLSSguidelinesandpostyoursessionavailabilityonSlug
SuccessbeforeTuesday,October3rdat5PM
o AfteryoupostyouravailabilityonSlugSuccess,LSSreviewsyoursessionstomakesuretheyfollowLSSguidelines.Ifweseeanyproblems,LSSwillcontactyoutofixthem.LSSwillalsoemailyouassoonasyoursessionshavebeenverified.
§ Onceyoursessionshavebeenverifiedyouwillnolongerbeabletoeditthem.Ifyouwouldlikechangeyoursession,pleasecontactLSS.
• SlugSuccessopensforstudentstosignuponFriday(October6that5:00PM)ofthefirstfullweekofthe
quarter.2ndweekofthequarter,tutoringsessionsmaybegin:• Ifstudentshavesigneduptoyoursessions24-hoursbeforetheybegin,youwillberequiredtoholdthe
sessions.o Ifastudenthasagreedtoweeklywritingtutoringfortheentirequarter,tutorsareresponsiblefor
makingsessionappointmentsonSlugSuccessreoccurring.o Ifnoonehassignedupforyoursessions,youarenotrequiredtoattendthetutoringsessions.Tutoring
sessionsareconsideredscheduled(i.e.youhavetoattend)onceastudenthassignedup.
• Atyourfirstsession,establishyourexpectationsofthestudentsandtutoringsession.o Informthemoftheno-showpolicy,thatstudentsshouldcometoeachsessionprepared(coming
preparedtothesessionmeansomethingdifferentforyourclass,likehavingreadingsdone,assignmentsstarted,etc.),andthatyouaremeanttobeanadditionalresource,notareplacementforclass,homework,sectionetc.Feelfreetoaskthestudentswhattheyareexpectingforthesessiontoo!
• Ifyoursessionsarefillingupquickly,LSSwillcontactyouaboutpostingmoreavailability.
o Ifyounoticethatallofyoursessionsarefullandyouwouldliketopostmore,pleasecontactLSS!o Wewillnotincreasethesessionsizewithoutyourpermission.
• Dropstudentsperno-showpolicy.
o Reminder:youmustemailLSS([email protected])todropthestudent.3rdweekofthequarterandonward:• AsstudentsrequesttutoringforothercoursesnotinitiallysupportedbyLSS,LSSmaycontactyoutoaskifyou
wouldliketoworkwiththerequestedclass.o Thisisconsideredanadditionalassignmentandyoudonothavetoacceptitifyoudonotwishto.Ifyou
aretoobusy,pleaseletLSSknowsowenolongercontactyouforthequarter.• Dropstudentsperno-showpolicy• Ifyouhaveaschedulechangeandneedtochangeyouravailability,pleasecontactyoursupervisor.• LSSsendsoutmid-quarterevaluationsandendofquarterevaluationstoyourstudents,pleaseencourage
themtosubmitanevaluationforyou• OTSSclosesattheendofthe8
thweekofthequarter
LSSEmployeeHandbook 24
ChoosingDays,Times,andLocationsforYourSessions
Choosinggooddaysandtimesforyoursessionwillbeoneofthemostimportantfactorsinattractingstudentstoyoursessions.Remember,youaretostartwithpostingsixavailablesessiontimesfortheclassorclassesyouhavebeenassignedunlessdirectedotherwisebyaTutorCoordinator.Thenumberofsessionsyouultimatelyholdeachweekwillbedependentonstudentdemand,youravailability,andapprovalbyaTutorCoordinator.
ChoosingaLocation:
AlltutoringsessionsarerequiredtohaveaspecificmeetinglocationpostedonSlugSuccess.Thelocationmustbeoncampusinapublicsemi-academicspace(meaningnoresidencehalls,residentiallounges,orcafesthatplaymusic).Thismeetinglocationmightnotbetheexactspacewheretheactualtutoringsessionwilltakeplace,butiswhereyouwillmeetyourstudent(s).Acceptablelocationsmustincludeaspecificspot,includingbuildingname,floor,room,
and/orphysicalmarker/landmark.Pleaseconsiderset-upoftheroom,noiselevel,difficultyinfindinglocation,etc.whenchoosingyourlocation.Hereisalistofpopulartutoringlocations:
1. JackBaskinSchoolofEngineering,Jack'sLounge2. Thimannlabs,3rdfloorconferenceroom3. S&ELibrarynearmessageboardand
entrance/S&Elibrary,meetatfrontdesk4. CrownLibrary5. CrownFiresideLounge6. ARCenterRoom221,bythefrontdesk7. ARCenterroom2168. CasaLatina9. CollegeTen-AngelaDavisLibrary(toaccessthis
libraryyouhavetobeaCollegeTenstudent)10. OakesLearningCenter11. StevensonFiresideLounge
12. McHenryLibrary,meetatthecouchesbycirculationdesk
13. LinguisticsLearningCenter14. UniversityCenter(aboveCollege9/10dining
hall)15. PorterLounge16. NamasteLoungeinCollege9/1017. OakesLibrary18. SocialSciences1ConferenceRoom19. WritingCenterinBaobabLounge-Merrill
College20. KresgeTownHall
ChoosingDays:
Regulartutoringonweekendsisdiscouragedbecauseitmeansthatyouandthestudentarecommittingtocomingtocampuseveryweekend(meaningnogoinghome,nogoingoutoftown,etc.).Ingeneral,youwanttoprovideavarietyoftimesforyoursessions.AfteryourMSI/TutorCoordinatorreviewsallsessionspostedbywritingtutorsonSlugSuccess,theymightcontactyouspecificallyifyoumustchangeoneofyoursessionsinordertoprovidestudentswithavarietyofappointmenttimesanddays.
LSSEmployeeHandbook 25
LearningSupportServicesManual-WritingTutors
This,andotherimportantinformation,isavailablethroughthe“EmployeeResources”pageofourwebsite:http://lss.ucsc.edu/employee-resources/index.html
On-LineTutorSign-upSystem(SlugSuccess)Instructions
HowtoAddyourWritingTutoringAvailabilityTimes:
1. LogintoSlugSuccessusingyourgoldpasswordandensurethatyouareonyour“Home”page
2. Clickthe“StudentHome”dropdownmenuandclick“TutorHome”
3. Fromthisscreenclickthe“TutorSettings”tab
4. Inthesectionnamed“TutoringTimesAvailable”
clickthe“Actions”dropdownmenu
a. Clickthe“AddTime”box
5. Inthe“AddAvailability”windowfollowtherequiredsteps:
a. Selectthedaythatyouaresettingthesessionfor
b. Usingthesliderbar,alignthecorrectone(1)hour
longblockforthesession
c. Selectthe“Appointments”boxforanytutoring
session
d. Intheboxlabeled“Howmany?”leaveblank
e. Clicktheboxnexttothe“Limitto1courseper
slot”unlessyoututoracross-listedcourse.
f. Clickthe“Duration”boxandselectthecorrect
quarterfromthedropdownmenu
g. Clickthe“Location”boxandselect“Learning
SupportServices”fromthedropdownmenu
h. Leavethe“SelectCourses”boxempty!
i. Setthe“SelectStudentServices”boxto“Writing
Tutoring”
j. Inthe“Details”boxenterrelevantdetailsabout
thesession,youMUSTenterthelocationandclass
+sectionnumberifapplicable(ie:Location:
ARCenter221)
k. Selectthe“Save”buttontocompletetheadditionofthissessiontime
LSSEmployeeHandbook 26
6. Thesessionwillautomaticallypopulatethe“TutoringTimesAvailable”boxoncesaved
7. Repeatthisprocess2-3moretimesforyour
othersessions
Howtoviewthestudentsthathavesignedupforyoursessions:
1. LogintoSlugSuccessusingyourgoldpasswordandensurethatyouareonyour“Home”page
a. Theboxinthebottomrightofthescreenis
whereallupcomingsessionsarelisted(both
tutoringandattending)Note:Thisboxwillstayinthispositiononeachscreen
b. Oneotherplacetoviewyourupcoming
sessionsandthestudentsthatsignedupfor
themisontheTutorHomescreeninthe
“tutorinfo”tab.
Student Name
Student Name
LSSEmployeeHandbook 27
SessionAttendanceandNo-showPolicy:LearningSupportServiceshasstrictpoliciesregardingattendance.Itisimportanttoreviewthesepolicieswithyour
studentduringtheirfirstsessions.
• Studentsmustattendtheirfirstsessionandareonlyallowedoneforgivenabsence,provideditisnotthe
firstsession.A‘forgivenabsence’iswhenastudentgivesyou24-hournoticethatheorshewillnotbeattendingthesession,orlessthan24-hournoticewhenitisduetoanemergency(illness,familyemergency,etc.).
• Ifastudenthasanunexcusedabsencethestudentshouldbeautomaticallydroppedfromthetutoring
session.An‘unexcusedabsence’iswhenstudentsdonotgiveyoua24-hournoticethattheywillnotbeattendingthesessionorifthenoticeislessthan24-hoursandthereasonisnotanemergency.EmailthestudentandLSSifthisoccurs.Asstatedinthesmallgrouptutorworkpolicies,youarepaidforthefullhourattheindividualrate.Pleaserecorditappropriatelyonyoursummarysheet.
• Ifyouhaveano-show,youmustcompleteano-showactivityandsubmititwithyourtimesheet.Wewantyoutotakethescheduledworktimeasanopportunitytogrowprofessionallyinyourposition.Theno-showpolicytasksaredesignedtohelpyoudevelopasateacherandfacilitator.
LSSNo-ShowPolicyQuickTips:
1. Ano-showisasessionwherethestudentwhohassigned-updoesnotshowuptothesessionorthestudentcancelsthesessionlessthan24-hoursinadvance.
2. Astudentmustattendtheirfirstsessionandisonlyallowedoneforgivenabsence,provideditisnotthefirstsession.
3. Aforgivenabsenceisdefinedasanabsencewhereyouhave24-hournotice,orthestudentinformsyouofanemergency.
4. Ifastudentmissestheirfirstsession,thestudentshouldautomaticallybedropped.PleaseemailLSS([email protected])withthestudent’snameandwewilldropthem.
5. Ifastudenthasanunexcusedabsence,thestudentshouldbeimmediatelydroppedfromthetutoringsession.PleaseemailLSS([email protected])withthestudent’snameandwewilldropthem.
6. Aftereachno-show,emailyourstudentsandLSSusingtheguidelinesandtemplatesprovided.
7. ThetemplatescanbefoundintheLSSHandbookthatwasprovidedtoyou.Thehandbookisalsoatthefollowingpage: http://lss.ucsc.edu/employee-resources/lss-handbook.html
8. Youarepaidforthewholehourattheindividualrateasstatedinyourworkpoliciesandonlywhennostudentsshowup.
9. Youmustcompleteano-showactivityduringyourno-showsessionandattachyouractivitytoyourtimesheet.
LSSEmployeeHandbook 28
CommunicatingwithstudentsandLSSaboutno-showsessions: Basically,eachtimeastudentmissesasessionthestudentneedstoreceiveanemailfromyou.Asatutor,youwillbetheprimarypersontocommunicateLSSpoliciestoyourstudents.Wehavedraftedguidelinesandemailtemplatestoassistyouwiththisprocess.
Ifthestudentmisseshis/herfirstsession:
2. Sendthestudentanemailinformingthestudentthattheyarebeingdroppedandcopy(CC)LSS([email protected])onthisemail.
a. ExampleEmail:Dear[ENTERSTUDENT’SNAME],
Ididnotseeyouatourfirstsessiontoday,[ENTERDAY/TIME/LOCATION].Sinceyoumissedthefirstday,Learning
SupportServices’policyisthatyouareautomaticallydroppedfromthesession.Iamemailingyoutoletyouknow
thatyouarebeingremovedfromthesession.
Ifyouhavequestionsorconcerns,[email protected]
IfthestudentmissesasessionWITHa24hournotice:
3. Firstforgivenabsence:a. Sendthestudenta“warningemail”lettingthemknowthattheywillbedroppedafterthenext
forgivenabsencei. ExampleEmail:
Dear[ENTERSTUDENT’SNAME],
Thankyouforlettingmeknowyouwillnotbeattendingthetutoringsession[ENTER
DAY/TIME/LOCATION].Unfortunately,LearningSupportServices’policyisthatyouareonlyabletomiss
onesessioninthequarter.Ifyoumissasessionagain,Iwillhavetodropyoufromthetutoringsession.
Ifyouhavequestionsorconcerns,pleasecontactLearningSupportServicesat831-459-4333or
4. Secondabsence:a. Sendthestudentanemailnotifyinghimorherthatheorsheisbeingdropped,andcopy(CC)LSS
([email protected])onthisemail.i. ExampleEmail:
Dear[ENTERSTUDENT’SNAME],
Unfortunately,youhavemissedasessionwithoutgivingmenotice,soIamlettingyouknowthatyou
arebeingdroppedfrommysession,perLearningSupportServices’policy.
Ifyouhavequestionsorconcerns,pleasecontactLearningSupportServicesat831-459-4333or
2. Sendthestudentanemailinforminghimorherthatheorsheisbeingdroppedandcopy(CC)LSS([email protected])onthisemail.
a. Dear[ENTERSTUDENT’SNAME],
Unfortunately,youhavemissedasessionwithoutgivingmenotice,soIamlettingyouknowthatyouarebeing
droppedfrommysession,perLearningSupportServices’policy.
Ifyouhavequestionsorconcerns,[email protected]
LSSEmployeeHandbook 29
SlugSuccess:WeeklyWritingTutoringAppointments
Studentscancommittoattendingwritingtutoringforacoursewiththesametutorforanentirequarter.Wesuggeststudentssign-upforthisserviceiftheyaretakingawritingintensiveclasswithregularwritingassignments.AllUCSCundergraduatestudentsareeligibleto2-hoursofone-on-onetutoringaweek.WritingappointmentsareavailableforALLupper-divisionandlower-divisionwritingcoursesincluding:Writing2andwritingacrossalldisciplines(History,LegalStudies,Politics,Film,etc.).Inthewritingtutoringsessions,studentsworkone-on-onefor1-Hour.Writingtutoringsessionsaremoreefficientwhenstudentsarrivereadytodiscusstheiressaypromptandideas.Also,studentswhohavebegunadraftoftheirthesisandanoutlinecanfocusondevelopingandstrengtheningtheiroverallargumentandorganization(Keyfactorsincollege-levelessays).Please Note: Due to funding restrictions LSS is not able to offer tutoring for College Core courses. Writing tutoring for these courses are available through students’ instructor, not Learning Support Services.
Policies
• Scheduling:Tutor’sshouldpost6sessionsonSlugSuccessbyTuesday,October3rd5PM.StudentswillbeabletosignupforappointmentsstartingFriday,October6that5PMAllwritingprogramsessionsbegintheweekofOctober9th.
o TutorswillberesponsibleformakingappointmentsreoccurringonSlugSuccessforstudentswhohavecommittedtowritingtutoringappointmentsfortheentirequarter.
o TutorswillneedtoemailstudentsaftertheyhavescheduledanappointmentonSlugSuccesstoconfirmallthedetailsoftheirscheduledappointmentthroughanemailaswell.Atemplateisprovidedbelow:
Exampleoffirstemailtostudent:
Dear[ENTERSTUDENTNAME],
Iam[ENTERYOURNAME],thewritingtutoryouhavescheduledanappointmentwithonSlugSuccess.Icanseethatyouhavesignedupforoneofmytutoringsessions.Wewillmeetat[MEETINGDATE,TIMEANDLOCATION]
Whenyougetto[MEETINGLOCATION],lookformeasIwillbewearing[ENTERDESCRIPTION].Iwillalsobelookingforyou.
Pleasenotethatwritingtutoringsessionsaremoreefficientwhenstudentsarrivereadytodiscusstheiressaypromptandideas.Also,studentswhohavebegunadraftoftheirthesisandanoutlinecanfocusondevelopingandstrengtheningtheiroverallargumentandorganization(Keyfactorsincollege-levelessays).
ThankyouforusingLSS’writingservices!Ilookforwardtomeetingyousoon.
Best,
[ENTERYOURFIRSTANDLASTNAME]
o TutorsneedtobeveryspecificabouttheirappointmentlocationonSlugSuccesssincetheonlinesignup
systemcanbeconfusingforsomestudents.Ifatutorismeetingastudentinageneralon-campuslocation(suchasMcHenryLibraryCafé)youmightneedtoemailthestudentonceyouhavearrivedfor
LSSEmployeeHandbook 30
yourappointmenttocommunicatewhatareainthecaféyouarelocatedinsoitiseasyforstudentstofindyou.
• Noshows:morethanoneunexcusednoshow(2noshows)studentmaynotbeabletosignupforOneTimeappointmentagain.
• Studentscanmakeamaximumof2Writingappointmentsperweek.Ifstudentsareinterestedinmorethan2-OneTimeWritingappointmentsperweek,pleasehavethemtalktoNasheliHau-Gutierrez([email protected])
Drop-inWritingTutoringDrop-inWritingisessentiallya30-Minuteexpresssession.Noappointmentnecessary.Studentsareseenonafirstcome,firstservebasis.DuringDrop-inWriting,studentswillwritedowntheirnameonawaitlistandtutorswillseethemintheordertheyarrive.
Inthewritingtutoringsessions,studentsworkone-on-onefor30-Minuteswithatutorwhohasbeenhighlyrecommendedbyaninstructor,completedawritingtutoringtrainingclass,attendedsupplementaltrainingsthroughoutthequarterandhasshownsuccessfulwritingskillsthroughouttheirundergraduateeducationatUCSC.
WritingassistanceisavailableforALLupper-divisionwritingcoursesincluding:Writing2andwritingacrossalldisciplines(History,LegalStudies,Politics,Film,etc.).Inaddition,studentscandropbytohaveatutorreviewResumes
andApplications.Writingtutoringsessionsaremoreefficientwhenstudentsarrivereadytodiscusstheiressaypromptandideas.Also,studentswhohavebegunadraftoftheirthesisandanoutlinecanfocusondevelopingandstrengtheningtheiroverallargumentandorganization(Keyfactorsincollege-levelessays).
PleaseNote:DuetofundingrestrictionsLSSisnotabletooffertutoringforCollegeCorecourses.Writingtutoringforthesecoursesareavailablethroughstudents’instructor,notLearningSupportServices.
Policies
• SessionsbeginMonday,October9th.• IflocatedinARCenterRm.116,
o Pickupdailysigninsheetatfrontdeskforstudentstosignintoastheyarriveo Makesuretotakeoutevaluationsfromthefilecabinetintheroomandplaceitnexttoyou
duringsessionstohandoutstudents.• AllotherlocationsforDrop-inWriting
o Locatemobilewritingfileboxforthislocationo Postsigninsheetforthedayforstudentstosignintoastheyarriveo Makesuretotakeoutevaluationsfromthemobilewritingfileandplaceitnexttoyouduring
sessionstohandoutstudents.Afterevaluationshavebeenfilledout,placethembackinthemobilewritingfile.
MSIWritingWorkshops
MSI“GoodWriterWorkshops”willbeofferedFall2017forWriting2.TheWriting2:“GoodWriterWorkshops”areforstudentswhohaverecentlysatisfiedtheELWRandarenowenrolledinWriting2forFallQuarter.Studentscancommittoattendingthecompleteworkshopseries.WesuggeststudentscommittotheentireseriesiftheyarecurrentlyenrolledinWriting2.WorkshopsonThursdayswillincludeanextra30-MinutesattheendoftheworkshopforstudentstoworkontheirownWriting2assignmentswiththetutor.
LSSEmployeeHandbook 31
TheseworkshopshavebeencreatedbyUCSCwritingfacultyandarespecificallydesignedtodevelopstudent’swriting.
Policies
• Meet with writing faculty and writing program coordinator on Tuesdays from 9:30-10:30AM Fall 2017.• FacilitateworkshopsWednesday(1HRWorkshop)andThursday(1.5HRWorkshop).NotethattheThursday
sessionis30MinuteslongersincestudentswillhaveextratimetoworkontheirownWrit2researchessayswithyouduringthistimeslot.
WritingTutorEvaluations
Tutorsshouldalwayskeepevaluationsnearthemduringtutoringsessionsforstudentstofilloutafterthesessionisover.Please,donotforgettohandtheseout.WritingTutorswillmeetwithNasheliattheendoftheFall2017quartertocheck-inandreviewtheirevaluations.Thismeetingwillbeanopportunitytoreflectonpasttutoringsessions,noteandaddressconcernsabouttheprogramtoyourcoordinator,andworkondevelopingideasforimprovementinthefuture.
TutorTrainingFall2017
Course Day Time Location Instructor Email
Stev 96 Tues 5:20-6:55PM Merrill Acad 102 Nandini
Writ 169 Tue/Thurs 8:00-9:35AM Merrill Acad 130 Veronica Flannagan [email protected]
Mon/Wed 5:20-6:55PM Merrill Acad 130 Erica Halk [email protected]
If you are planning to enroll in STEV 96, you should have received an email from LSS with your permission code for this course. If you have not received an email please contact me right away so I can request a permission code for you. If you are planning to enroll in WRIT 169, you should contact the courses instructor and notify them that you are working as a writing tutor for LSS this quarter and are requesting a permission code to enroll in the course (make sure to specify which of the two available times you will attend for Writ 169 just in case). Additional Writing Tutor Training Fall 2017: -*Saturday, October 7th 2017 9:00AM- 2:30PM: LSS Tutor Training Day -Library Research Training, the time and location TBA -Other writing tutor training days are being finalized. Tutors will receive an email in the next two weeks with more details. -Tutorsmayneedtocompletetheonline“UCCyberSecurityAwarenessTraining”sinceitmustberenewedperiodically.Tutorswillreceiveemailnotificationsifthisisthecase.Tutorsarepaid30-MinutesforcompletingthistrainingandwillberequiredtosubmittoLSSthecertificategivenattheendofthetraining.
LSSEmployeeHandbook 32
MSI
Learning
Assistants
LSSEmployeeHandbook 33
PreliminaryTimelineandBasicResponsibilities
Week1:Gettingyourscheduleready
• Attendtherequiredlogisticsmeetingtopickupyouremployeefolderandsignyourworkpolicies.Logistics
meetingsusuallytakeplacebeforethestartofthequarter.
• FilloutthegoogledocsurveysentoutbyCaroorJonaskingforyouravailability,lecturehours,officehours,etc.Inaddition,list6-8differentavailabilities.Thepurposeofthissurveyistoscheduleatleast3sessionsorallsessionsbythebeginningofthequarter.Beginattendinglecturesfortheclassyouaresupporting.Communicatewiththeprofessortomakeyourfirstannouncementointroduceyourselfasthelearningassistantandpossiblyannouncesomeofyourtimesandconductyoursurvey.
• Conductastudentsurveyinthisweektohelpyouchoosethebestsessiontimesforthestudents.Inordertoconductthissurvey,youmustfirstchoose6-7sessiontimesthatfityourscheduleandthenproposethesetimestothestudentstovoteonduringlecture.Theresultsofyoursurveywillhelpdeterminewhichsessionswillbemostpopularandhavehigherutilizationrates.
• Enteryoursurveyresultsontheonlinegoogledochttp://goo.gl/forms/AVLq6jBlwr• Classeswithmorethan1LearningAssistant:AllMSIleadersmustfilloutandsubmittheirownsurvey!No
scheduleswillbereleaseduntilallsurveysarein,sosessionscanbecoordinatedbetweenLearningAssistants.
• ThefinaltimesandlocationsforyoursessionswillbechosenincoordinationwiththeLSSoffice.Bytheendofthefirstweek,youwillbenotifiedofyourfinalMSIsessiontimesandyouwillneedtomakeanannouncementinclasstoadvertisetheservice.YouwillalsoneedtoinformtheprofessorofthefinalMSIsessions.
Week2:MSIsessionsstartandtutoringsessionsarescheduled:
• BythesecondfullweekofthequarteryouareexpectedtoholdMSIsessions.Inyourfirstsessions,youshould
letstudentsknowdetailsaboutsign-upoption,andcreateawait-listforsessionsthathavemorethan10studentswhowanttosign-upforthatsessions.
Creatingasigninstation:
AllMSIandsmallgrouptutoringsessionsshouldhaveadesignatedareaforstudentstosign-in.LSSwillprovideyouwithafolderthathassign-insheets,handoutsforyourstudents,andwhitesign-upsheets(differentfromsign-insheets).ForMSIsessions,usetheyellowsign-insheets,andhavestudentssign-intoeverysession,evenifyouhavemorethan10studentspresent.Smallgrouptutoringonlyusesthegreensign-insheets.Pleasehaveallyourstudentssigninforeverytutoringsession,evenifitisanindividualsession.
Sign-insheetsareusedbyLSStotracktheutilizationofservicessoitisextremelyimportantforyoutohaveeverysinglestudentsign-in(yes,thismeansevenwhenthereisonly1studentorifthereare30!).Ifyouloseyoursign-insheetorforgottohaveallofyourstudentssign-in,pleasecontactLSS.
• IfyoufindthatthereisahighdemandforMSI,wecanopenupa5thor6thsessiontoaccommodatethestudentswhoareinterestedinparticipating.
• Starttothinkaboutwhenyouwouldholdyoursmallgrouptutoringschedule,andpost2sessionsonOTSS.o Youwanttohaveatotalof6sessionsbetweenMSIandtutoring.Ifyouhave4MSIsessions,post2
tutoringsessions.Ifyouhave6MSIsessionsyouarenotrequiredtopostsmallgrouptutoringsessions,unlessdirectedotherwise.
o Ifyouhavebeenaskedtoworkwithastudentforindividualtutoringsessions,youarenotexpectedtopostadditionaltutoringsessionsonOTSS.
o PostthemontheOn-lineTutorSign-upSystem(OTSS).KeepinmindthatthesesessionsareONLYavailabletostudentswhoareattendingyourMSIsessionsweekly,studentswhohavescheduleconflictswitheveryMSIsession,andstudentswithaccommodations.TutoringsessionavailabilityshouldbeonOTSSbytheendofthesecondweekandwillbeapprovedbyanLSSstaffperson.
LSSEmployeeHandbook 34
LSSEmployeeHandbook 35
Week3:SmallgrouptutoringforMSIsupportedclassesbecomesavailable.
• Remember,MSIsessionscanonlyholdupto10students.Oncethesessionattendanceismaxedout,youshouldbeginturningawaystudents.Youwillwanttopassaroundthepermanentsign-upsheet(whitesheet)tostudentswhowanttocommittocomingeachweek.Thereisawait-listonthebackofthesign-upsheet,pleaseusethisforsessionsthathavemorethan10studentsincaseastudentthathasareservedspotstopsattendingMSI.
• Yoursmallgrouptutoringsessionswillgolivetoyourstudents.MakeanannouncementinyourMSIsessions(notintheclass!)thatstudentcansignupforyourtutoringiftheywouldlikemoretimewiththematerialinasmallgroupsetting.
• PleasecommunicatewithLSSifyouneedtopostmoreMSIsessionsbecauseofhighutilization,sizeissues,locationissues(doublebookingsofrooms),no-shows,andofcourseanyquestionsyoumayhave.
• Lookatyourcoursesyllabusformidtermandfinaldates.
Week4-6:Schedulereviewsessionsasneeded
• Pleaserememberweneedtoreceiveyourrequestoneweekbeforeyouwouldliketoholdyoursession.Pleasefilloutthestudysessionformonline(http://goo.gl/forms/LqBbkOLOK7).
Week5-7:LSSProfessionalstaffmaycontactyoutoobserveyoursession
• Everyquarter,professionalstaffobservestutorstomakesureourstaffiscomfortableintheirrole,andtoopenupspacestafftohelpwithanyissueschallengesyoumaybeseeinginyoursessions.
Week7-9:Schedulefinalexamstudysessionsasneeded
• Filloutthesameformyoudowhenrequestingmidtermreviewsessions• Pleaseconsiderholdingmultiplereviewsessionsifyouhaveahighlevelofstudentsinterestedinparticipating.• Studysessionscannotbewith-ina24hourwindowofanyexam.
Week9-10:Finalsessionsandwrappingupyourposition
• SchedulefinalexamreviewstudysessionsifnecessaryRegularMSIsessionsarenotheldduringfinalsweek.• Pleaseturninyourtimesheetbeforethelastdayofyourappointmentletter(usuallythelastdayofclasses).
o ImportantnoteaboutenteringyourhoursonCruzPay:Oftentimes,yourlastdayofworkfallsinthemiddleofapayperiod,pleasedonotenteranyhoursondaysthatextendpastyourenddate,notevena“0”!EnteringzerosorhoursafteryourenddatemakefinalizingandapprovingyourtimesheetdifficultforLSSstaff,thetimekeeper,andYOU.
Thingstokeepinmindfortherestofthequarter:
• OnceMSIsessionshavestarted,weencourageyoutoalwaysmaintainsign-upsessionsizesofnomorethan12students.
• YoucancancelsessionsifyouhaveMSIsessionsthathappenrightbeforeorrightafteranexamorifnonewmaterialhasbeencoveredinclass.
• Ifyouarehavingregularno-showsorhaveasessionwithlowattendance,pleasecontactyoursupervisoraswemayrescheduletheMSIsessionforamorepopulartime.
• Youmustre-advertiseMSIinclassifthereislowattendance.Itisyourresponsibilitytokeepno-showstoaminimum---agoodtimetore-advertisetheMSIisrightafteramidterm.MakesurethatyoucoordinatetheMSIannouncementwiththeprofessorbeforedoingso.
• LearningAssistantsareabletoscheduleextrastudysessionsfortheirstudentsbeforeamidterm.Smallgrouptutoringsessions:
• Ifyouhavestudentssigned-upthroughOTSS,youmustarriveontimeandholdthetutoringsessioneachweek.• ItisyourresponsibilitytoimplementLSSpoliciesregardingstudenteligibilitytoreceivetutoring.
LSSEmployeeHandbook 36
MSISurveyInstructions:
Thegoalofthein-classsurveyistofindavarietyofpopulartimesthatstudentscanattend.LSSencouragesyoutoexaminethecoursesyllabusforhomeworkduedates,papers,quizdates,examdates,andothercourseresources,likeinstructorofficehours.ManyoftheseareimportantfactorsinensuringthatstudentsbeabletoattendtheMSIsessions.Whensurveyingtheclass,6-7sessiontimesmustbeofferedperMSIlearningassistant.Theeasiestwaytogetresultsisbyaskingstudentstoraisetheirhandsforanysessionsthattheyareinterestedinattending.PleaseencourageonlythosewhoarereallyinterestedincomingtoMSItoparticipateinthesurvey.Whencountinghands,youarelookingforanapproximatenumber.Iftheclassenrollmentisabout200people,andabouthalfofthestudentsraisetheirhandsyoucansimplywritedown100.Pleasedonotwritethingslikemany,feworlots.Youwillwanttowritedowntheresultsofyoursurveysoyoucanfilloutthesurveyonline.Thesurveycanbefoundhere:http://goo.gl/forms/HJ81KLvPm4
• Ifyouareinaclasswithmorethan1LearningAssistant,youallmustsubmityourownsurvey.Noschedulingdecisionswillbemadeuntilallsurveysarereceived.
Requirementsforallsessions:1. Allsessionsofferedcanonlybe1hourlong.2. Allsessionsofferedmustfallinanormalclassblock.
a. Example:Mondayat1:20-2:20PMorTuesdayat11:45--1:15PM.Pleaseseethelistofclassblocksbelowandmakesureyour1hoursessionfitswith-inthesetimeframes:
MWFClassBlocks T/THClassBlocks
9:20-10:25AM 9:50-11:25AM10:40-11:45AM 11:40-1:15PM12:00-1:05PM 1:30-3:05PM1:20-2:25PM 3:20-4:55PM2:40-3:45PM 5:20-6:55PM4:00-5:05PM 7:10-8:45PM5:20-6:55PM 7:10-8:45PM
3. Allsessionsofferedmustbeatdifferenttimes.
a. Example:Monday,Wednesday,Fridayat2:40PM-3:40PMdoesnotcountasthreedifferentsessions.IfsomeonehasaclassatthattimethestudentwouldbeunabletoattendanyMSIsessions.
4. Lookoutfortheinstructor’sofficehoursMSIsessionscannotnotoverlapwiththeinstructor’sofficehours.5. Iftherearehomeworkassignmentsthatarealwaysdueonaspecificday,trytooffersessionsthatarecloserto
thatdate.6. Lookoutforotherclassesthatmanystudentsmightbeenrolledin(ex.alabattachedtotheclass).Ifpossible,
trynottooffersessionsthatwouldoverlapwiththeadditionalsection/lab.7. LSSdoesnotallowsessionsthatstartbefore9:30AM,after9PM,norweekends.8. Thinkaboutsessiontimesyouwouldattendifyouwereastudentinthecourse.Ifaspecifictimeseems
inconvenientforyou,thenitprobablywillbeforyourstudents.
MSISessionQuick-Tips:
1. Allsessionsofferedare1hrlong2. Allsessionsofferedmustbeatdifferenttimes.3. Sessionscannotoverlaptheprofessor’sofficehours.4. Sessionsmustbeheldbetween9:30am-9:00pmonweekdays
LSSEmployeeHandbook 37
MSIINITIALSURVEYOFSTUDENTINTEREST*
*Reminder,pleasesubmitonesurveyperclass,notoneperLA
ClassName(ex.LALS1,CHEM1C) LearningAssistantName(s)
CourseMeetingDaysandTimes:
ProfessorOfficeHours:
SectionMeetingDaysandTimes:
HomeworkisDueon:
AnnouncementScript:(Usethisscripttomakeyourannouncement.It’sshortandtothepoint.Asareminder,thisisjustaskingthe
studentsifthey’reinterested,youcanmakeamoredetailedannouncementoncetheMSIsessiontimesarechosen.)LearningSupportServicesandyourprofessorwouldliketoofferyouanadditionalresourcetosucceedintheclass,ModifiedSupplementalInstruction(MSI).MSIisguaranteedstudytimefacilitatedbyastudentwhohasalreadytakentheclassanddidwellinit.Whiletheselearninggroupsarevoluntary,dataanalysishasshownthatstudentswhoattendMSIonaregularbasishaveahigherrateofpassingandgenerallydobetterinthecoursethanstudentswhodonotattend.MSIisnotmeanttoreplacelecture,sectionorhomework.Itismeanttobeusedasanadditionalresource.InordertomakeMSImostconvenientforyouall,Iwilltakeaquicksurveyonyourgeneralinterestsandwhatsessiontimesaremostpopular.Pleasemakesuretoraiseyourhandtorespond.First,howmanyofyouareinterestedinattendingMSI?Second,pleaselistencarefullytothesessiontimes.I’vealsolistedthemontheboardforyoutofollowalong.Thankyouallforyourinput!LSSwillchoosetimesthataremostconvenienttoyouallandIwillbebacksoontoletyouallknowtheofficialMSItimes!Ifyouhaveanyquestions,feelfreetoaskmeafterclass.
YOUMUSTSUBMITATLEASTSIXTIMES!
TotalNumberofStudentsInterested:
PossibleSessionDayandTime NumberofResponses LA’sName:
HintsforaSuccessfulMSISurveyAnnouncement:1. Make sure you contact the instructor before making your announcement. 2. Practice your announcement before you make it! 3. If you are working in a class with more than 1 LA, coordinate your times before you make your announcement! 4. Write the days and times of the MSI sessions on the blackboard/whiteboard before you make the announcement. (Students
won’t need to memorize the times you’re listing off and can more easily compare them to their schedule)
LSSEmployeeHandbook 38
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
MWF 8:00 - 9:05 a.m. TTh 8:00 - 9:30 a.m.MWF 9:20 - 10:25 a.m. TTh 9:50 - 11:25 a.m.MWF 10:40 - 11:45 a.m. TTh 11:40 - 1:15 p.m.MWF 12:00 - 1:05 p.m. TTh 1:30 - 3:05 p.m.MWF 1:20 - 2:25 p.m. TTh 3:20 - 4:55 p.m.MWF 2:40 - 3:45 p.m. TTh 5:20 - 6:55 p.m.MWF 4:00 - 5:05 a.m. TTh 7:10 - 8:45 p.m.
MW 5:20 - 6:55 p.m.MW 7:10 - 8:45 p.m.
MWF - 8:00 AM - 9:05 AM
TTH - 8:00 AM - 9:35 AM
MWF - 8:00 AM - 9:05 AM
TTH - 8:00 AM - 9:35 AM
MWF - 8:00 AM - 9:05 AM
TTH - 9:50 AM - 11:25 AM
MWF - 9:20 AM - 10:25 AM
MWF - 9:20 AM - 10:25 AM
MWF - 9:20 AM - 10:25 AM
TTH - 9:50 AM - 11:25 AM
MWF - 10:40 AM - 11:45 AM
MWF - 10:40 AM - 11:45 AM
MWF - 10:40 AM - 11:45 AM
TTH - 11:40 AM - 1:15 PM
TTH - 11:40 AM - 1:15 PM
MWF - 12:00 PM - 1:05 PM
MWF - 1:20 PM - 2:25 PM
MWF - 1:20 PM - 2:25 PM
MWF - 1:20 PM - 2:25 PMTTH - 1:30 PM -
3:05 PMTTH - 1:30 PM -
3:05 PM
MWF - 2:40 PM - 3:45 PM
MWF - 2:40 PM - 3:45 PM
MWF - 2:40 PM - 3:45 PM
TTH - 3:20 PM - 4:55 PM
TTH - 3:20 PM - 4:55 PM
MWF - 4:00 PM - 5:05 PM
MWF - 4:00 PM - 5:05 PM
MWF - 4:00 PM - 5:05 PM
MW - 5:20 PM - 6:55 PM
TTH - 5:20 PM - 6:55 PM
MW - 5:20 PM - 6:55 PM
TTH - 5:20 PM - 6:55 PM
8:00 PM
7:00 PMMW - 7:10 PM -
8:45 PMTTH - 7:10 PM -
8:45 PMMW - 7:10 PM -
8:45 PMTTH - 7:10 PM -
8:45 PM
3:00 PM
2:00 PM
1:00 PM
MWF - 12:00 PM - 1:05 PM
MWF - 12:00 PM - 1:05 PM
Tuesday/Thursday Meeting Pattern
11:00 AM
10:00 AM
9:00 AM
8:00 AM
12:00 PM
Monday/Wednesday/Friday Meeting Pattern
6:00 PM
5:00 PM
4:00 PM
Quick-tips: 1.AllMSIsessionsmustbeonehourlong.Sessionsshouldnotbelongernorshorter. 2.Allsessionsmustbeheldatdifferenttimesondifferentdays.(i.e.nothaving3sessionsonM/W/Fat12:00PM) 3.Sessionsmustbeheldonweekdaysbetween9am-9pm. 4.Sessionsmuststartatthesametimeasanormalclassblock. 5.Sessiontimesshouldnotcrossprofessorofficehours.
LSSEmployeeHandbook 39
AftertheInitialSurveyismade:
1. Followingtheguidelinesstatedabove,carefullyselectthesessiontimesyouplantouseinyoursurvey.Remember,youonlyhaveonechancetofindpopulartimes!
2. Enteryourresultsfromyoursurveyontheonlineformassoonasyoucan(http://goo.gl/forms/0CjnaSOIu2)3. Afterreviewingtheresultsofyourin-classsurvey,thecoordinatorswillselectthemorepopulartimesandstart
lookingforroomstoholdthesessionsin.4. AnLSSstaffmemberwillnotifyyouonceyourMSIsessionscheduleisready.Onceyourscheduleisavailable,you
willneedtoverifythattheinformation(yourname,email,sessiontimes,andlocation)iscorrect.YoucancheckyourMSIschedulebygoingtohttps://eop-apps.ucsc.edu/MSI/LA/,loggingintothesystem,and
clickon“ScheduleOptions.”
AfteryourSchedulehasbeenverified:
1. Onceyouhaveverifiedthatyourscheduleiscorrect,youwillneedtomakeanotherannouncementtolettheclassknowofthenewsessions.Pleasemaketheappropriatearrangementswiththeinstructor.
2. Practicethesecondannouncement!Thiswillmaketheannouncementsimpleandclear.3. Onceyouhavediscussedwiththeinstructorwhatdayyouwillmaketheannouncement,pleasenotifyLSSviaemail
([email protected]).a. Intheemail,pleaseincludethedateandtimeyouwillbemakingtheannouncement.b. ForTuesday/Thursdayclasses,sessionswillbeverifiedandpostedonthelsswebsiteforstudentstosee
onMondaymorningofthefollowingweek,MondayandWednesdaysessionswillbepostedonFridayat5pm.
4. Pleasenote:itisyourresponsibilityinformtheinstructorofyourMSIschedule.a. Thiscanbedonebysendinganemailtotheinstructorwiththedaysandtimesofyoursessions.
5. MSIsessionswillbeginafteryouhavemadeyoursecondannouncement.
StrategiesfortheMSIScheduleAnnouncement:
Thesecondannouncementyoumakeinclassisextremelyimportant.ThisiswhenyouinformtheclassofwhenandwhereyourMSIsessionsareheld.Inalowerdivisionclass,itispossiblethatyouwillbeastudent’sfirstintroductiontotheMSIprogramandLSS.Theannouncementshouldbeaccurate,informative,captivatingandoverallitshouldencouragestudentstoattendMSI.Tomakethingseasier,LSShasprovidedyouwithatemplateyoucanmodifyandreadinclass.
AnotherimportantaspectofbeinganMSILearningAssistantishavingagoodrelationshipwiththeinstructorandTA’softheclass.TheinstructorandTA’smayevenencouragestudentstoattendMSI.LSSurgesyoutotalktotheprofessorbeforeyoumakeeachannouncementsothattheinstructorwillalwaysbeawareofwhatyouwillsay.Ifyoufeelcomfortable,youcanasktheinstructorifyoucanmakeaweeklyannouncementurgingstudentswhohavenotyetattendedMSItodoso.
LSSEmployeeHandbook 40
ThingstoKeepinMindwhilePreparingyourSecondAnnouncement:
Pleasetakethetimetowriteascriptofwhatyouplantosayandpracticeyourannouncement!Yourannouncementshouldincludethefollowinginformation:
• Anintroductionofyourselfandabriefreviewofyouracademicqualifications• AbriefdescriptionofMSI.MakesureyoustressthecollaborativeaspectsofMSI.• AbriefdiscussionoftheadvantagesofattendingMSI.• AlistoftheMSIsessions(includedays,timesandlocations)
o YoushouldalsowritedownyourMSIsessionsontheboard.• AbriefdiscussionattendingMSIsession.
o TalkaboutthetwoMSIsessions,sign-inanddrop-in.
AdvertisingMSIthroughoutthequarterwillhelpstudentsunderstandthatyouareresourceanyonecanuseanditwillalsoincreasetheattendanceofyoursessions.Onthefollowingpagethereisageneralscriptofwhatyourannouncementshouldhave.Ofcourse,youdonothavetousethisscriptorifyoudouseit,youcanmodifyittobestfityourneeds:
LSSEmployeeHandbook 41
MSIAnnouncementScript:
““Hi,mynameis(yourname)andIamtheLearningAssistantforthisclass.(Here,youcandiscussyourmajor,whenyou
tooktheclassandwithwhatinstructorandanyotherinformationyouthinkwillbehelpfulforthestudentstoknow
aboutyou.)
SomeofyoumaynotknowwhatMSIorModifiedSupplementalInstructionis.MSIisaresourcethatgivesstudentstheopportunitytoworkinsmallgroupswithmeasafacilitator.TheMSIsessionswillfocusonassistingyoutounderstandcourseconceptsanddevelopstudystrategiesandmethodsforcollaborativeproblem-solving.Wewillalsoworkondevelopingyourwritingandcriticalthinkingskillsthroughreviewing,commentingon,anddiscussingyourwork,includinghomeworkandpapers;andpreparingforexams.DuringMSIsessions,youwillbegiventheopportunitytocollaboratewithyourpeers.Thiswillgiveyouanin-depthunderstandingofthematerialandallowyoutoachieveexcellenceinthisclass.Sinceyouneedtostudyanyway,attendingMSIprovidesyouwithregular,guaranteedgroupstudytime.
Instructor(Instructor’sName)supportstheprogramandstronglyencouragesyoutoparticipateinMSI.FromdatacollectedbyLearningSupportServices,studentswhoattendMSIregularly(aboutfourormoresessionsinaquarter)tendtohaveahigherpassrateandalsotendtoearnonelettergradehigherthanstudentswhodonotattendtheMSIsessions.
MSIisavailableonafirstcome,firstservebasisandarelimitedto10students.Onceasessionreaches10students,Iwillneedtocloseitfortheday.TopermanentlysignupfortheMSIsessionsyouneedtoneedtoseemeatthefirstsession.Youarestronglyencouragedtomakethisweeklycommitment,aswehavefoundthatitisstudentswhoregularlyattendthatbenefitthemostfromMSI.Thisisnotjustbecauseoftheadditionalstudytimeprovidedbytheprogram.Byattendingweekly,youarebuildingrelationshipswithyourfellowstudentsandfosteringanenvironmentofpeer-learningandcollaborativeeffortthatwillbenefitnotonlyyourself,buteveryoneinyoursession.IfyoufindthatyouwanttostartattendingMSIlaterinthequarter,youaremorethanwelcometodoso.Additionally,Iplantoholdextrastudysessionsbeforemidtermsandfinals,butthesestudysessionswillonlybeopentostudentswhoregularlyattendMSI.ThetimesandlocationsoftheseMSIsessionsare(listthedaysandtimeshereofsessions).Ifyoucannotmakeanyofthesetimes,youcanbringaprintedcopyofyourscheduleintotheLSSofficeandtheycanworktoopenanothersession.YoucanchecktheLSSMSIwebsitetoseeifsessionscloseandalsotoseeifnewsessionsareadded.IfyouhaveanyquestionsaboutthesetimesormorequestionsaboutMSIpleaseletmeknow.I’llbeavailableforquestionsafterclass.Ilookforwardtoworkingwithallofyouthisquarter!”
PromotingMSIinClass:
AsaLearningAssistant,oneofyourjobresponsibilitiesistopublicizetheprogram.Wehopethattheinstructorwillalsobeinvolvedinthisprocess,butwelooktoyoutoprovidethestudentsinthecoursewithinformationabouttheMSIprogramandwehopethatyouwillencouragestudentstoattendMSI.HerearesometacticstohelppromoteMSI.
• MakeMSIannouncementseverycoupleofweeksurgingstudentstoattendMSI(withtheinstructor’spermission).
• Withtheinstructor’spermission,useavailableboardspacetoputupwrittenremindersaboutMSIsessions.• EncouragestudentswhoalreadyattendMSItobringafriend.
TheseareonlyafewideasonhowtoattractstudentstoMSI.ThinkofwhatneedsyourclasshasandtrytothinkofnewandcreativewaystopromoteMSI.Ifyoufindnewtechniquesthatwork,pleasesharethemwithusandwithotherLearningAssistantssothatwecaneachreachourgoalofhavingatleast30studentsintheclassattendingMSIeveryweek!
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MSISessionSizeLimitationsandPreSign-upSystem:
OnereasonMSIhasbeensuchasuccessinmanyclassesisbecauseofthesmallsessionsizeMSIoffers.KeepingsmallsessionsisacriticalpartofhavingasuccessfulMSIsession.
Keepsessionstoamaximumof10students:
MSIsessionsareintendedtobeaninteractivesessionforyouandyourstudents.Therefore,itiscriticalthatyoukeepyoursessionstoamaximumof10students.TohelpmanagetheMSIsessionsize,wehavecreatedasign-upsystemthatwillallowstudentstosign-intoapermanentspotinyoursessioninexchangeforthemmakingaweeklyattendancecommitmentfortheremainderofthequarter.Duringthefirstweek,youcanletstudentsstayforasessionthathasreachedthe10-personlimit.TheideahereisthatthestudentswillgetanideaofwhatMSIisanddecidewhetherornottheywanttoattend.Ifthestudentchosestoattend,wehopethattheywillbeabletofindasessionthatisnotfulloryouwillbeabletoopenupanothersessiontoaccommodatemorestudents.PleasemakesureyoucommunicatefullsessionstotheMSICoordinators.
PreSign-upSystemforMSISessions/Weeklyattendancesign-up:
Wehavedevelopedasign-upsystemtoassistyouintrackingandofferingyourstudentspermanentspotsinyoursessions.Thesesheetsarewhiteandhaveanattendancelogandwaitlistonthemsoyoucanmanagestudentswhohavepermanentlysignedup.ThesesheetsaredesignedtoSTAYinyourfolder-youwillnotsubmitthesesheetswithyourtimesheets.Pleaserememberthatbecauseofthenatureofthesesign-upsheetsstudent’scontactinformationwillbeonthem.Keepthesesafeandwithyouatalltimes!Duringthefirsttwoweeks,orifnewstudentsareattending,youwillneedtomakethefollowingannouncementineverysession:“Iamexcitedtoworkwithallofyouthisquarter!Inoursessions,wewillworktogetheroncourseassignmentsandconceptsandworkonstudyskillsinorderachievethis,Ihavetokeepastrictattendancecountforeachsession.Iamnotallowedtoletmorethan10studentsinanysession,soIamaskingyoutoconsidermakingaweeklyattendancecommitmenttoasessioninexchangeforaguaranteedspot.WehavefoundthatstudentsbenefitmostfromattendingMSIweeklywhichiswhywewouldlikeallstudentswhouseMSItomakeitapartoftheirweeklystudyoracademichabits.Inaddition,ifthissessionbecomesfullwithstudentswhoaresigned-up,studentswillnolongerbeabletodrop-inanditwillberemovedfromtheLSSMSIwebsite.Ifyouchosetosign-upandneedtomissasession,youneedtoemailmeandletmeknow.Ifthisinterestsyou,Ihaveasign-insheetthatyoucansign-upon.”Afteryouhavegiventheannouncement,passaroundthesign-upsheetforthatsession.Sign-upReminders:
• Studentswillneedtoattendweekly.o Iftheymissasessionwithoutgivingyounoticetheywilllosetheirguaranteedspot.o Assumingthatthesessionisfullandthereareotherstudentswaitingtoattendpleaseletthestudents
knowthatiftheyaremorethan5minuteslatetheyrisklosingtheirspotfortheday.o Ifspaceisanissue,beinglatewillcountasanabsence.
• Forthefirstfewweeksofthequarter,studentscanonlysignupforonesession.o Studentscanattendsignupformoresessionsassumingothersessionsareopen.o Encouragestudentstoattendthedrop-insessions
• Ifasessionbecomesfullduetosign-ups,andregularattendanceofstudents,thesessionwillbecomeclosedanditwillberemovedfromthewebsite.
o [email protected].§ Ifthesessionre-opens,pleaseletusknowsothatwecanputitbackonthewebsite.
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Trackingsign-ups:
Eachweek,atthestartofyoursession,usetheyellowsign-upsheettotakeattendanceandensurethatthestudentswhohavesignedintothesessionarepresent.Ifasessionbecomefullwith10studentswhohavesigned–uptoattendregularly,contactLSSatlss@ucsc.eduandletusknowtoremovethesessionfromthewebsiteasitreallyisnotopentostudentsanylonger.Keepstudentsupdatedwithweeklychalkboardremindersastowhichsessionsareopen.
Ifastudentisabsent:
• 1stabsence:Notethedateoftheabsenceintheappropriatecolumn(1stor2ndabsence).o If2ndabsence:Crossthestudentsnameoffthelist.Thisspotisnowavailableforanotherstudentwho
wantstoattendregularly.AstudentwhohasbeendroppedisstillwelcometoattendMSIprovidedthereisroominthesession.
o Ifastudent(whohasnotsignedup)isatthesessionwaitingforaspot,letthestudentattendthesessionfortheday.
§ Ifyouhaveanopeninginyoursession,offerthestudentachancetosignintothesession**Important:Allstudentspresentatthesessionwillstillneedtosign-inonayellowsigninsheet-sinceyouwillnotbeturninginyourwhitesign-upsheetswewillneedtheyellowsheetstoknowwhoattendedthesession.
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LSSFacilitatedSign-UpMSI OnereasonMSIhasbeensuchasuccessinmanyclassesisbecauseofthesmallsessionsizesitoffers,whichallowstudentstofosteracollaborativelearningenvironmentwiththeirpeersandtheirLearningAssistant.IncourseswhereMSIattendancehasbeenhighandcontrollingthegroupsizehasbeendifficult,LSSwillbefacilitatingthesign-upprocesstoensurethatcommittedstudentsareguaranteedaspotinMSIeveryweek.Inthesecourses,studentswhowishtoattendMSIwillhavetoSign-Upinthebeginningofthequarterandmakeacommitmenttoattendweekly.ItisyourresponsibilityastheLearningAssistanttomonitorandenforcethesign-upandattendanceprocedures.ThissectionofthehandbookisintendedtoinformyouofcrucialdifferencesinyourresponsibilitiescomparedtoconventionalMSI-supportedclasses.
GeneralSign-UpPolicies
• Duringthefirstweekofclasses,studentswillneedtovisittheAcademicResourceCenterinordertosign-up.Afterthisinitialperiod,sign-uprecordswillbemaintaineddirectlybytheLearningAssistant.
• AllMSIsessionswillbekepttoamaximumof10students.Awaitlistofinterestedstudentsshouldbemaintainedifyoursessionsfillup.MSIsessionsareintendedtobeaninteractiveforyouandyourstudents;therefore,itiscriticalthatyouenforcetheSign-Upsystemandkeepyoursessionstoamaximumof10students.
• Sign-Upsessionsrequireweeklyattendancefromstudents.Studentsshouldbeawarethattheymaybedroppediftheyrepeatedlyfailtorespecttheattendancepolicy.
• SessiontimesandlocationsforLSSFacilitatedSign-Upcourseswillbedeterminedbeforethestartofthequarterbasedonyoursubmittedavailability;youwillnotneedtoconductageneralsurveyoftheclass.
• Whenconsideringpossiblesessiontimes,besuretofollowthenormalguidelinesforschedulingMSIsessions.ThisincludesmakingsuresessionsfallwithinclassblocksanddonotcrosstheProfessor’sofficehours.
• FinalizedtimesandlocationsforallsessionswillbepostedontheLSSwebsitewhentheyaredecided.However,locationsforanysessionsthatarecompletelyfullwillberemovedoncetheinitialsign-upperiodhasended.StudentsaremorethanwelcometobeginattendingMSIafterthisinitialsign-upperiod,theyjustwillneedtocontactandsign-upwithyoubeforehand.
MaintainingSign-UpRecords Weeklyattendanceisrequiredinorderforstudentstobeguaranteedaspotinthesessioneveryweek.OnceLSShasprovidedyouwithyourinitialrosterandwaitlist,itisyourresponsibilitytomaintainallsign-uprecords,includingrecordingattendance,droppingstudentswhodonotattend,andaddingstudentsfromyourwaitlist.Youwillessentiallyneedtoperformarollcall-rollatthestarteverysessiontoconfirmstudentattendance.Youmaygrantoneabsencebutthestudentneedstoe-mailyoubeforehandtorequestittobeexcused.Ifthestudentemailsyouregardinganabsence,pleaseemailthembackconfirmingyouhavereceivedtheirmessage.Toassistyouinkeepingtrackofattendance,youwillreceiveAttendanceSheetsthatcontainspacestomarkabsenceswiththerestofyourlogisticsmaterials. Additionally,itisimportanttohaveeverystudentwhoattendsyoursessionssign-inontheyellowMSIsign-insheetsprovidedtoyouinyourlogisticsfolder.Sign-insheetsareusedbyLSStotracktheutilizationofservicessoitisextremelyimportantforyoutohaveeverysinglestudentsign-in(yes,thismeansevenifthereisonlyonestudentoriftheyhaven’tofficiallysigned-up!).Ifyouloseyoursign-insheetorforgottohaveallofyourstudentssign-in,pleasecontactLSS.
DroppingStudents Itisimportantforstudentstorealizethecommitmenttheyaremakingbysigning-upforMSI,asconsistentlymissingsessionsisunfairtothestudentsbothinthesessionandonthewaitlist.However,astheLearningAssistantyoushouldalsobeawareofandwillingtoworkwithlegitimatecircumstancesthatmaypreventstudentsfromattendingtheirsessions.Besuretoclearlyexplainthedroppolicyatyourfirstsessionsoranytimeanewstudenthasadded.Ifyounoticeastudenthasbeenconsistentlyabsent,youareencouragedtofirstreachouttothemanddiscusspossible
LSSEmployeeHandbook 45
remediesbeforetakinganyfurtheraction.Studentsshouldalsoberemindedthattheyarealwayswelcometore-sign-upiftheyneedtotakeanextendedbreakfromMSI. However,ifastudentisconsistentlynotrespectingtheSign-UpsystemandfailstocommunicatewiththeirLearningAssistant,theyneedtobedroppedfromthatsession.Possiblereasonsfordroppingstudentsincludenotshowinguptothefirstmeeting.repeatedunexcusedabsences,orrepeatedtardinessifthesessionisfullandhasawaitlist.Ifyouneedtodropastudent,simplyremovethemfromyourrosterandinformthemthattheyhavebeendroppedandtheirspotinMSIisnolongerguaranteed.Youshouldalsobegincontactingstudentsonyourwaitlistregardingtheopening.
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PreliminaryTimelineandBasicResponsibilities
Week1:Gettingyourscheduleready
• Attendtherequiredlogisticsmeetingtopickupyouremployeefolder,signyourworkpolicies,andreceivetrainingonproceduresforSign-UpMSIsessions.
• Beginattendinglecturesonthefirstdayofclass.Introduceyourselftotheprofessorandrequesttimetomakeyourfirstannouncement.ThisannouncementshouldincludeabriefdescriptionoftheMSIprogram,thetimesandlocationsofyoursessions,andinstructionsonsign-upsattheAcademicResourceCenter.
• Makeshortreminderannouncementsregardingsign-upsthroughoutthefirstweekofclassesandencouragestudentstogo.
• PickuptherosterandwaitlistforyoursessionsfromLSSasdirected.
Week2:MSIsessionsstartandtutoringsessionsarescheduled:
• BythesecondfullweekofthequarteryouareexpectedtostartholdingMSIsessions.Withyourinstructor’spermission,makeashortannouncementornoteontheboardatthebeginningoftheweekinformingstudentsthatsessionswillbestarting.
• YoushouldalsoremindtheclassthattheycanstillattendMSIandcanstartattendingatanypointinthequarteraslongasthereisroominyoursessions.Youwillneedtokeeptrackofattendanceandnewsign-upsthroughoutthequarterandinformLSSifanyofyoursessionsbecomefull.
• Dropstudentswhosigned-upbutfailedtoattendthefirstmeetingandinformstudentsonthewaitlistofopenings.
• Postyoursmall-grouptutoringtimesontheOn-lineTutorSign-upSystem(OTSS)
a. BetweenMSIandtutoring,youareexpectedtoholdatotal6sessionseachweek.Thismeansifyouhave4MSIsessions,youshouldbeholding2additionalsmallgrouptutoringsessions.Individualtutoringaccommodationsalsocounttowardyourtotalof6sessions.
b. Keepinmindthatsmall-grouptutoringsessionsareONLYavailabletostudentswhoareattendingyourMSIsessionsweekly,studentswhohavescheduleconflictswitheveryMSIsession,andstudentswithaccommodations.TutoringsessionavailabilityshouldbeonOTSSbytheendofthesecondweekandwillbeapprovedbyanLSSstaffperson.
Week3:Smallgrouptutoringbecomesavailable.
• CommunicatewithLSSregardinganyissuesyoumayhaveencountered,suchaslocationissues(doublebookingsofrooms),no-shows,oranyquestionsyoumayhave.
• Yoursmallgrouptutoringsessionswillgolivetoyourstudents.MakeanannouncementinyourMSIsessions(notintheclass!)thatinterestedstudentscansign-upattheAcademicResourceCenter.
• Lookatyourcoursesyllabusformidtermandfinaldatesandbegintoplanforstudysessions.
Week4-7:ObservationsandMidtermReviews
• Continueencouragingstudentstosign-upforanysessionsthathavenotfilledup.Dropstudentswhoarenotattendingandinformyourwaitlistoftheopenings.InformLSSifalargenumberofstudentsremainonyourwaitlist,asadditionalsessionscanbeadded.
• LSSProfessionalStaffmaycontactyouforasessionobservation.Theunitdoesthiseveryquartertomakesureourstaffiscomfortableintheirroleandtoprovideanopenspaceforprofessionalstafftohelpwithanyissuesthatstudentsmayhave.
• Schedulereviewsessionsasneeded • Filloutthestudysessionformonline(http://goo.gl/forms/LqBbkOLOK7).Pleaserememberweneedto
receiveyourrequestoneweekbeforeyouwouldliketoholdyoursession.
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• EncouragestudentstofillouttheirMid-quarterEvaluation.
Week8-9:PlanforFinalExamStudySessions
• Youcansubmityourrequestforafinalsstudysessionwiththesameformusedformidtermreviews.
• Pleaseconsiderholdingmultiplereviewsessionsifyouhaveahighlevelofstudentsinterestedinparticipating.Alsokeepinmindthatstudysessionscannotbewith-ina24hourwindowofanyexam.
• SubmittheLSSPositionInterestFormforthefollowingthequarter.
Week9-10:Finalsessionsandwrappingupyourposition
• Schedulefinalexamreviewstudysessionsifnecessary.RegularlyscheduledMSIsessionsarenotheldduring
finalsweek.
• EncouragestudentstofillouttheirFinalEvaluation.
• Pleaseturninyourtimesheetbeforethelastdayofyourappointmentletter(usuallythelastdayoffinals).
• ImportantnoteaboutenteringyourhoursonCruzPay:Oftentimes,yourlastdayofworkfallsinthemiddleofapayperiod,pleasedonotenteranyhoursondaysthatextendpastyourenddate,notevena“0”!EnteringzerosorhoursafteryourenddatemakefinalizingandapprovingyourtimesheetdifficultforLSSstaff,thetimekeeper,andYOU.
Thingstokeepinmindfortherestofthequarter
• Itisyourresponsibilitytocommunicateandfollowsign-upproceduresforyoursessions.Thisincludesrequiringstudentstosign-upbeforeattending,enforcingthemaximumsessionsize,keepingtrackofattendance,droppingstudentswhostopattendingregularly,andinformingyourwaitlist(orclassifthewaitlistisempty)ofopenings.
• Youcancancelsessionsiftheyimmediatelyfollowanexamorifnonewmaterialhasbeencoveredinclass. • PleasecontactyoursupervisorifyoubegintohaveNo-Showsorsessionswithconsistentlylowattendance,aswe
canrescheduletheMSIsessionforamorepopulartimeorworkwithyoutofindanothersolution. • YoushouldadvertiseopenMSIsessionsinclassthroughoutthequarter.Agoodtimetoencouragestudentsto
sign-upisrightafteramidterm.MakesurethatyoucoordinatetheMSIannouncementwiththeprofessorbeforedoingso.
• LearningAssistantsareabletoscheduleextrastudysessionsfortheirstudentsbeforeamidterm. Smallgrouptutoringsessions:
• Ifyouhavestudentssigned-upthroughOTSS,youmustarriveontimeandholdthetutoringsessioneachweek.
• ItisyourresponsibilitytoimplementLSSpoliciesregardingstudenteligibilitytoreceivetutoring.
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ClassAnnouncements: Theannouncementsyoumakeinclassareextremelyimportant.Theyareyourmaintoolforinformingyourstudentsofyoursessiontimesandlocationsaswellastheprocedureforsign-ups.Inalowerdivisionclass,itispossiblethatyouwillbeastudent’sfirstintroductiontotheMSIprogramandLSS.Yourannouncementsshouldbeaccurate,informative,andencouragingofstudentparticipationintheprogram.
Youarestronglyrecommendedtotalkwithyourcourseinstructorbeforeyoumakeanannouncement.AnimportantaspectofbeinganMSILearningAssistantismaintaininggoodrelationshipswiththeinstructorandTA’softheclass,astheymorelikelytoencouragestudentstoattendMSIiftheyhaveapositiveviewoftheprogram.Requestingtimetomakeanannouncementbeforeorotherclassisonewaytoensureyouremainingoodstandingwiththeinstructor.
Preparingforyourfirstannouncement Youshouldmakeyourfirstannouncementonthefirstdayofclass.Thisannouncementshouldincludethefollowing:
• Anintroductionofyourselfandabriefreviewofyouracademicqualifications
• AbriefdescriptionofMSI.MakesureyoustressthecollaborativeaspectsofMSI.
• AbriefdiscussionoftheadvantagesofattendingMSI.
• AlistofthescheduledMSIsessions(includedays,timesandlocations)
• YoushouldalsowritedownyourMSIsessionsontheboard
Additionally,itisextremelyimportanttoclearlyandaccuratelyexplainthesign-upsystemduringthisfirstannouncement.StudentsshouldbemadeawarethatallMSIsessionsforyourcourserequiresign-upsandhaveamaximumsizeoftenstudents.Theyshouldalsobeinformedthattheycansign-upforMSIattheAcademicResourceCenterduringthefirstfullweekofclasses(9/26-9/30)andthattheywillbedroppedfromthesign-uplistiftheyfailtoattendthefirstmeeting.
Ageneralscriptforyourfirstannouncementisprovidedbelow.Youdonotneedtofollowthisscriptdirectly,butitcoversthemajorpointsyoushouldcoverandyouareencouragedtouseitasaguideline.
MSIAnnouncementScript: “Hi,mynameis(yourname)andIamtheLearningAssistantforthisclass.(Here,youcandiscussyourmajor,whenyou
tooktheclassandwithwhatinstructorandanyotherinformationyouthinkwillbehelpfulforthestudentstoknow
aboutyou.)
SomeofyoumaynotknowwhatMSIorModifiedSupplementalInstructionis.MSIisaresourcethatgivesstudentstheopportunitytoworkinsmallgroupswithmeasafacilitator.TheMSIsessionswillfocusonassistingyoutounderstandcourseconceptsanddevelopstudystrategiesandmethodsforcollaborativeproblem-solving.Wewillalsoworkondevelopingyourwritingandcriticalthinkingskillsthroughreviewing,commentingon,anddiscussingyourwork,includinghomeworkandpapers;andpreparingforexams.DuringMSIsessions,youwillbegiventheopportunitytocollaboratewithyourpeers.Thiswillgiveyouanin-depthunderstandingofthematerialandallowyoutoachieveexcellenceinthisclass.Sinceyouneedtostudyanyway,attendingMSIprovidesyouwithregular,guaranteedgroupstudytime.
Instructor(Instructor’sName)supportstheprogramandstronglyencouragesyoutoparticipateinMSI.FromdatacollectedbyLearningSupportServices,studentswhoattendMSIregularly(aboutfourormoresessionsinaquarter)tendtohaveahigherpassrateandalsotendtoearnonelettergradehigherthanstudentswhodonotattendtheMSIsessions.
Becausethisclassconsistentlyhasahigh-demandforMSI,allsessionswillbeakepttoamaximumoftenstudentsandwillrequirestudentstosign-upbeforetheyareabletoattend.Signing-upforasessionguaranteesyouaspotinexchangeforacommitmenttoattendMSIweekly.Studentswhowishtosign-upcandosoattheAcademicResource
LSSEmployeeHandbook 49
Centerfrom9AM-6PMduringthefirstweekofclasses.Youarestronglyencouragedtomakethisweeklycommitment,aswehavefoundthatitisstudentswhoregularlyattendthatbenefitthemostfromMSI.Thisisnotjustbecauseoftheadditionalstudytimeprovidedbytheprogram.Byattendingweekly,youarebuildingrelationshipswithyourfellowstudentsandfosteringanenvironmentofpeer-learningandcollaborativeeffortthatwillbenefitnotonlyyourself,buteveryoneinyoursession.IfyoufindthatyouwanttostartattendingMSIlaterinthequarter,youaremorethanwelcometodoso,justsign-upwithmebeforedoingso.Additionally,Iplantoholdextrastudysessionsbeforemidtermsandfinals,butthesestudysessionswillonlybeopentostudentswhoregularlyattendMSI.
ThetimesandlocationsoftheseMSIsessionsare(listthedaysandtimeshereofsessions).Ifyoucannotmakeanyofthesetimes,youcanbringaprintedcopyofyourscheduleintotheLSSofficeandtheycanworktoopenanothersession.YoucanalsofindthefullMSIschedule,withupdatesonsessionsthathaveclosedorarefull,ontheLSSwebsite.
IfyouhaveanyquestionsaboutthesetimesormorequestionsaboutMSIpleaseletmeknow.I’llbeavailableforquestionsafterclass.Ilookforwardtoworkingwithallofyouthisquarter!”
ClassAnnouncementsDuringtheQuarter: AsaLearningAssistant,itisyourresponsibilitytopublicizetheprogramandinformtheclassofopeningsinyoursessionsthroughoutthequarter.HerearesomecommonlyusedstrategiestohelppromoteMSI.
• Withyourinstructor’spermission,makeshortannouncementseveryfewweeksencouragingstudentstoattendMSI.YoucanalsouseavailableboardspacetoputupwrittenremindersaboutMSIsessions.
• EncouragestudentswhoalreadyattendMSItobringafriend. TheseareonlyafewideasonhowtoattractstudentstoMSI.ThinkofwhatneedsyourclasshasandtrytothinkofnewandcreativewaystopromoteMSI.Ifyoufindnewtechniquesthatwork,pleasesharethemwithusandwithotherLearningAssistantssothatwecaneachreachourgoalofhavingatleast30-40studentsintheclassattendingMSIeveryweek!
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SelectingAvailabilityforSmallGroupTutoringSessions:
InordercreateyourtutoringavailabilityyoumustsubmityourtimesonOTSS.Formoredetailedinstructions,pleaseseetheSmallGroupTutorportionofthehandbook.PleasenotethatthisavailabilityisdifferentfromyourMSIscheduledsessions.YourMSIscheduleisforregularlyscheduledMSIsessionsthathold12students.YoursmallgroupavailabilityismeanttobeanadditionalresourcetoMSI.AlthoughyoucanduplicateMSItimes,keepinmindthatstudentswhohaveascheduleconflictwithyourMSIsessionswillbegivenaccesstothisservice,itisimportanttohaveatleastonetimethatisdifferentfromMSI.Ifastudentsignsupforoneofyouravailabletimes,youmustholdthesession.
DifferenceBetweenMSIandSmallGroupTutoring:
MSI SmallGroupTutoringSize: Upto12students Upto4studentsPreparation: Attendingclass
Preparingbluesheet(15minutes)Noadditionalpreptimeispaidsinceyouarealreadypaidtoattendclass
NoShowpolicy: Paidforallsessionsthatyoudonotcancel
Paidifnostudentsshowsupforasessionthatwasscheduled24-hoursinadvance
SessionsTimes:LikeMSIsessions,smallgrouptutoringsessionshavetohappenwith-intheclassblocksschedule.Sessionscannotstartbeforeorendafterthetimeperiodslistedbelow.Availabilityproposedoutsideoftheseclassblockswillnotbeapproved.
ClassBlockTimes
MWF9:20-10:25AM TTh9:50-11:25AMMWF10:40-11:45AM TTh11:40-1:15PMMWF12:00-1:05PM TTh1:30-3:05PMMWF1:20-2:25PM TTh3:20-4:55PMMWF2:40-3:45PM TTh5:20-6:55PMMWF4:00-5:05PM TTh7:10-8:45PMMW5:20-6:55PMMW7:10-8:45PM
PostingSmallGroupTutoringSessions:
SmallGroupTutoringsessionsarepostedontheOnlineTutorSign-UpSystem(OTSS),andstudentsmustsignupforthesesessionsbeforetheycanattend.IMPORTANTNOTE:ThereisadifferentOTSSaccesspointtopostsmallgrouptutoringsessionsthantheonethatshowsyouyourMSIschedule.
MSIaccesspoint:https://eop.sa.ucsc.edu/MSI/LA/SmallGroupTutoraccesspoint:https://eop.sa.ucsc.edu/OTSS/tutors/
*Ifyoucannotsign-intothetutorsideofthesystem,pleaseemailyoursupervisorandtheycangiveyouaccesstothesystem
Fordetailedinstructions,seepage24oftheLSSmanual.
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ResourcesAvailabletoLearningAssistants:
1. Books:pleasecheckwiththedepartmentandinstructorfirsttoseeiftheyhaveanextracopyofthebook.Manyofthedepartmentsandinstructorswilllendyouabookiftheyhaveextracopies.LSSisnotgivenanyspecialpriceordiscountforcoursebooksandthiscanbecomeahugeexpensefortheunit.Ifthedepartmentorinstructordoesnothaveanyextracopiesofthebook,pleaseletLSSknowrightawayandLSSwillpurchasethebooksandloanthemtoyouforthequarter.
• AnnaBarringerwillcoordinatethepurchase.Youcane-mailherdirectlyatannabarr@ucsc.edu.2. RequestingCopiesforyourMSISessions:
LSShasimplementedalimitonhowmanycopiescanbemade.AllLearningAssistantscanhaveupto15copiesofaonepagesheet(canbedoublesided)persession.Ifyourcopiesare2ormorepages,youwillonlybeallowed10copiespersessionandstudentswillneedtoshare.
• Pleasee-mailwhatyouwouldlikecopiedtoLSS([email protected])orbringahardcopytotheofficeandaskoneoftheStudentOfficeAssistantstomakecopies.
• Allowatleastone(1)businessdayforthecopies.Ifthereviewsheetislongerthan2pagespleaseallowtwo(2)businessdays.
• Pleasespecify:i. Yournameandthenameoftheclassatthetopofthefirstsheet.ii. Thenumberofcopiesneeded.iii. Dateandtimeyouwouldliketopickupthecopies.
• Pleasekeepblankspacetoaminimum.Studentsshouldusetheirownpaperforworkingouttheproblems.
3. Past Learning Assistant’s Preparation material: • LSShaskeptreviewsheetsandsessionplansfromformerLearningAssistants.Youcancomebyandlook
atthefoldersandmayfindsomethingthatishelpful.4. DryEraseMarkers,ErasersandChalk:
LSSwillgiveyoudryerasemarkers,erasersandchalkthatyoucantakewithyoutoeachsession.Pleasestopbytheofficeifyouwouldlikeone.
5. Accessing/PrintingOnlineResourcesforyourClass:• YoucancomebytheLSSofficeattheARCentertoprintinformationpertainingtoyourclass.Please
identifyyourselftotheStudentOfficeAssistantandtheycanhelpsetyouuponacomputerthatprints.Pleaseprintingmaterialsforyou,notextracopiesforyourstudents.
OneofmyStudentsneedsextrahelp:StudentswhoneedextrahelpcansignupforyourtutoringsessionspostedonOTSSthroughLSS.Theyarealsoallowedtoattendmultipledrop-inMSIsessionsduringtheweek.StudentswhosignupforyourtutoringsessionsmustalsobeattendingMSIweekly.Thereisanapprovalsystemforstudentstoaccesstutoringsessions.AnystudentinterestedinsigningupmustcomeintotheLSSofficeandspeakwithafrontdeskstaff.TheOnlineTutorSign-UpSystem(OTSS)willnotletstudentssignupfortutoringsessionsforMSIsupportedclasseswithoutasystemoverride.YoushouldalsoencouragestudentstoattendprofessorOfficeHours,andTAOfficeHours,thesearedesignedtobeattendedonadrop-inbasis.Considerotherissuessuchhowisthestudentstudying.Youmayrecommendthemtogetassistancewithtimemanagement(academicadvisors)ortestanxiety(CounselingandPsychservices),asneeded.Ifthestudentdisclosesthattheyhaveadisabilitythatenablesthemtogettutoring,pleasehavethemcontactourofficeandwecanassistwiththosearrangements.OneofthestudentsintheclasscannotmakeanyoftheMSIsessions:SendthestudenttotheLSSofficeandwewillaskthemtoshowtheirscheduleverifythatthestudentcannotmakeanyMSIsessionthenwewillgivethestudentaccesstosign-upforsmallgrouptutoring.WebsiteInformationforMSILearningAssistants:
LSSEmployeeHandbook 52
• TheMSILALog-insiteishttps://eop-apps.ucsc.edu/MSI/LA/ThisiswhereyoucanseetheMSIschedule.Onceyouhavenotificationthatyourscheduleisreadyyouwillneedtologintocheckthesessiondaysandtimes.Thisiswhereyoucanalsopostashortbio.
• ThegeneralMSIwebsiteishttp://lss.ucsc.edu/programs/modified-supplemental-instruction/index.htmlHereyouwillfindalinktotheMSIschedule(onceposted).Thisisagoodwebsitetoadvertisetothestudents.
• Thesitetopostyoursmallgrouptutoringsessionsandseeyoursmallgrouptutoringavailabilityishttps://eop.sa.ucsc.edu/OTSS/tutors/
• Generalinfotrainingdates,timesheetdeadlines:http://lss.ucsc.edu/employee-resources/index.html• NoshowPolicy:
LSSEmployeeHandbook 53
AccommodationstoLearningSupportServicesPrograms
LearningSupportServices(LSS)isdedicatedtogivingeverystudenttheacademicsupporttheyneedtosucceed.LSSunderstandsthateveryonehasadifferentlearningstyle,andwedoourbesttoaccommodatestudents’needs.AccommodationsarejustamodificationtogeneralLSSpoliciesandprocedures.Studentswithaccommodationsarejustlikeeveryotherstudentoncampus.Theyworkhardtomasterthecontentoftheirclasses,andmayhaveadifferentlearningstylethanamajorityoftheirpeers.WhatareAccommodationstoLearningSupportServicesPrograms?
§ MSIExemption:ThisaccommodationallowsastudenttomovestraightintosmallgrouptutoringforanMSIsupportedclass,withouthavingtoattendMSIregularly.LSS'generalpolicystatesthatinordertoreceivetutoringforanMSIsupportedclass,thestudentmustfirstattendMSIweeklybeforetheycanmoveintosmallgrouptutoring.Thisallowsstudentstoworkwithsmallgroupsof4,ratherthanalargegroupof12inMSI.
§ Individualtutoring:Thisaccommodationsallowsastudenttorequestindividualtutoringforanyclass.§ Extratime:Thisaccommodationgivesstudentsaccesstoextratutoringhourseachweek(grouporindividual).
Allstudentsaregiven1houroftutoringeachweekperclass.Ifanystudentisgoingtotutoringregularly,andstillneedsextrahelp,theyareapprovedforasecondhour.Thisaccommodationgivesstudentsamaximumto3hoursoftutoringeachweekperclass.Requestsformorethan3hourseachweekwillneedtobeverifiedbytheDirectorofLearningSupportServicesandthestudentsDRCCoordinator.
TheseservicesareonlyofferedtostudentsregisteredwiththeDisabilityResourceCenter.
ConfidentialityandPrivacyTherearemanystudentswhoneedaccommodationstoaccessUCSCservicesthroughoutcampus,anditisimportanttorespecttheirprivacy.Herearesometipstoensureyouarerespectingastudent’sprivacywhomighthaveaccommodationstoourservices.
1. NeveraskastudentiftheyhaveaccommodationsthroughtheDRC.2. Neveraskastudentforinformationabouttheirdisability.Ifastudentoffersinformationthatisfine.3. AlwaysdirectstudentstoLSSstaffifyouareuncomfortableansweringquestions,unsurewhatthecorrect
responseisoryouarenotabletotalktothestudentinaprivatesetting.MedicalMaintenanceStudentshavetherighttomedicalmaintenanceduringasession.It’sjustlikeastudenttakingAdvilforaheadache.Ifthemedicationistakeninawaythatisdisruptivetoyoursession,and/ormakesyouandyourstudentsuncomfortable,youcanreportthatstudenttotheDRC.Reportingastudentdoesnotgetthemintrouble.DRCstaffwilleitherfollowupwiththestudentorinformyouwhythatsituationdidnotwarrantareport.Howareaccommodationrequestshandled?LSSstaffcoordinateallaccommodationrelatedrequests.LSShasanemailaccount([email protected])thatisdesignatedonlyfortheserequests,andischeckeddaily.MarinaMaze,MSI/TutorCoordinator,isthemainstaffmemberwhowillbeworkingwithaccommodationrelatedrequests.Marinawillsendallcommunicationregardingaccommodationrequeststhroughtheaccommodationsemail.Ifyouseeanemailfrom“LSSAccommodations”inyourinbox,please
answeritassoonasyoucan.
Whatwillcommunicationlooklikeregardingaccommodationrequests?LSSwillsendindividualizedemailstoqualifiedLearningAssistantsandTutorstoseeiftheyareavailabletofulfillanaccommodationsrequest.CommunicationfromLSSstaffmayincludeanyofthefollowingscenarios:
• Availabilitytotutorastudentone-on-oneinaspecificcourse.LSSgetsalotofindividualtutoringrequests,thiswillbethemostcommonaccommodationyoumightseeasatutororLearningAssistant.LSSwillfirstreachout
LSSEmployeeHandbook 54
totheLAortutorwhoisalreadyhiredforthecoursetoseeiftheyhaveopensessionsthatcanaccommodatetherequest.Otherwise,wewillcontactallcurrentlyhiredLA’sandtutorswhohavetakenthecourse,receivedaBorbetterandarewillingtotakeontheextrahours.Ifnooneonstaffisavailable,LSSwillturntotheapplicantpool.
• Cappingthenumberofstudentswhocanattendasessionand/orclosingasession.OftentimesstudentswithaccommodationsjustneedtoworkinsmallergroupsthanMSIortutoringsessionsallow.IfthisistheaccommodationLSSisworkingonfortheclassyouarehiredfor,youmightseethatoneofyoursessionsiscapped,orclosed,toallowonlyafewstudentstosignupforthatparticularsession.
• Givingastudentextratutoringhours.YoumayreceiveanemailfromLSSstafflettingyouknowthatwehavesignedastudentupforathirdhouroftutoring.ThisiseasilyhandledbyLSSstaffandthereislittlefollow-uponyourend.
Howcanyourespondtoquestionsregardingaccommodationrequests?Ifyouhaveastudentaskforindividualtutoring,pleasegivethemtheinformationsheetthatisinyourfolder.Iftheyaskinthemiddleofasession,askthemtospeakwithyouafteryoursession.Iftheystillwantmoreinformation,directthemtoCarolinaand/orthefrontdesk.
LSSEmployeeHandbook 55
TimeSheet
Information
LSSEmployeeHandbook 56
TimeSheetandGeneralRecord-KeepingInstructionsforLSSEmployees
TimesheetsaredueeverytwoweeksbyFriday.YouwillreceiveemailremindersfromthegeneralCruzPaysystemandLSS.Timesheetscanbesubmittedearly(ifyouaredoneworkingfortheweek)butcannotbesubmittedlate.Pleaseplanyourscheduletoaccountfortimesheetsubmissiondates(s).SubmittingyourTimeSheettoLSS:Thetimesheetsubmissionisatwopartprocess:
Step1:FilloutinformationonCruzPayandsubmitelectronictimesheet(s)—thiscanbedoneathomeorattheLSSoffice.
i. Ifyousubmityourtimesheetathome,makesureyouenablepop-upsfromCruzPayonyourbrowser.Ifpop-upsarenotenableCruzpaywillnotallowyoutosubmityourhours.
Step2:BringaprintoutofyourCruzPaytimesheet(s)andyoursummaryandsign-insheetstotheLSSoffice.Alwayscheck-intothefrontdeskfirstandfromthereyouwillbedirectedtotheappropriatetimesheetcheckingstation.
i. PleasemakesurethehoursyourecordonyourtimesheetinCruzPayareconsistentwiththehoursrecordedonyourbackupsheets(summarysheetsandsign-insheets).
PrintingyourCruzPaytimesheetfromCruzPay:
1. Firstgointothe“more”pulldownmenuatthetopofyourscreen(itisnexttothegreensubmitbutton).
2. Click“printpreferences”3. Makesuretheonlyboxthatischeckedinthetimesheetbox.ThistellsCruzPaytoonlyprintthosepages.4. Click“saveasdefault”.Notethatafteryouhitsavetheboxwillnotgoaway,butyourpreferenceshave
beensaved.5. Clickprint!
CruzPaySubmission:
PleaseseetheCruzPaywebsiteforspecificinstructionsonTimeEntry:https://financial.ucsc.edu/Pages/Launch_CruzPay.aspxAllemployeeswillhavetwotimesheetsonCruzPayevenifemployeesonlyworkindividualhoursoronlyworkgroup
hours.Recordyourhoursinquarterdecimalfractions–notinhoursandminutes.Roundyourhourstothenearestquarterhour.Forexample,ifyoututoredastudentfor50minutes,record.75hours.Ifyouworkafullhour,listitas1(or2or3,etc.).
• Employeeswithindividualhourswillneedtosubmitatimesheettitled“LSSTUT-IND.N/S.&Prep”or“MSI-Ind.Lec.Meet.N/S”
- LSSTUT-IND.N/S.&PrepandMSI-Ind.Lec.Meet.N/S:Paidattheindividualrateof$15.32perhour.Youshouldrecordyourhoursonthistimesheetforthefollowing:
• Tutoringsessionswhereonlyonestudentattended• No-Shows• Preptime• Trainings,meetings• Logisticstime(e-mails,timesheetsubmission)• Lectureattendance(*Note:smallgrouptutorsdonotattendlecture)• Lectureannouncements
• Employeeswithgrouphourswillneedtosubmitatimesheettitled“LSSTutor-GroupSession”or“MSI-Group
Sessions”- LSSTutor-GroupSessionandMSI-GroupSessions:GROUPrateof$20.62perhour.
• Youshouldonlyrecordgroupsessions(sessionswithatleasttwostudentspresent)onthistimesheet
• Ifyouhavenogrouphourstoreportfortheperiod,submityourtimesheetwithzerohours
LSSEmployeeHandbook 57
Back-upSheets:Atthebeginningofeachquarter,LSSwillprovideallnewtutorsandlearningassistantswithafolderthatcontainssheetstorecordyourworkhours.Thesesheetsaremeanttobeusedbyyoutorecordallofyourworkactivitiesthatyouperformedthroughthepayperiod.Belowisaquicksummary,byLSSPositionofrequiredback-updocumentationsandhowtousethem.Everytimeyouengageinawork-relatedactivity,recorditinchronologicalorder(oldestentriesfirst).
WeeklysmallgrouptutorsSummarySheets(Pink):Pleaseincludetheactivity(seebelowforexamples),courseifapplicable,andintheappropriatecolumnenterthehoursyouworkedinquarterdecimalfactions.
*AlltutorsarepaidWEEKLYfor:1hourofprepeachweekperclassand15minutes(0.25hours)ofweekly
logistics(includesansweringemailsfromLSSstaffandsubmittingtimesheet)
Activity
Tutoringsessions à
No-showsession à
PreparationTime à
LSS/ASE/ProfessorMeetings à
InstructorOHvisit à
Courselectureattendance à
Announcement à
Logistics;e-mails,timesheet à
NameonSummarySheet(TypeofHour)
Either“GroupTutoring”or“IndividualTutoring”
“No-show”(NoShowSession)
“PrepTime”(PrepTime)
“TrainingMeeting”or“LogisticsMeeting”(Training/MtgTime)
“ProfessorOfficeHour”(PrepTime)
“Courselecture”(PrepTime)
“Announcement”(PrepTime)
“Logistic,emails,timesheetsubmission”(WeeklyLogistics)
Drop-inWritingandMathTutorsSummarySheets(Pink):Pleaseincludetheactivity(seebelowforexamples),courseifapplicable,andintheappropriatecolumnenterthehoursyouworkedinquarterdecimalfactions.
*AllDrop-InMathTutorsarepaidWEEKLYfor1hourofprepeachweekand15minutes(0.25hours)ofweekly
logistics(includesansweringemailsfromLSSstaffandsubmittingtimesheet)
*AllDrop-InWritingTutorsarepaidWEEKLYfor15minutes(0.25hours)ofweeklylogistics(includesanswering
emailsfromLSSstaffandsubmittingtimesheet)
Activity
Tutoringsessions à
PreparationTime(Mathonly) à
LSS/ASE/ProfessorMeetings à
Logistics;e-mails,timesheet à
NameonSummarySheet(TypeofHour)
“Drop-in”(IndividualTutoring)
“PrepTime”(PrepTime)
“TrainingMeeting”or“LogisticsMeeting”(Training/MtgTime)
“Logistic,emails,timesheetsubmission”(WeeklyLogistics
WeeklyWritingTutors(OTSSandSTARS)SummarySheets(White):Pleaseincludetheactivity(seebelowforexamples),courseifapplicable,andintheappropriatecolumnenterthehoursyouworkedinquarterdecimalfactions.
*AllWritingTutorsarepaidWEEKLYfor15minutes(0.25hours)ofweeklylogistics(includesansweringemails
fromLSSstaffandsubmittingtimesheet)
Activity
Tutoringsessions à
No-showsession à
LSS/ASE/ProfessorMeetings à
Logistics;e-mails,timesheet à
NameonSummarySheet(TypeofHour)
“Tutoring”(IndividualTutoring)
“No-show”(NoShowSession)
“TrainingMeeting”or“LogisticsMeeting”(Training/MtgTime)
“Logistic,emails,timesheetsubmission”(WeeklyLogistics)
LSSEmployeeHandbook 58
MSISummarySheets(Purple):Pleaseincludetheactivity(seebelowforexamples),courseifapplicable,andintheappropriatecolumnenterthehoursyouworkedinquarterdecimalfactions.
*AlllearningassistantsarepaidWEEKLYfor:15minutes(0.25)ofprepeachweek15minutes(0.25hours)of
weeklylogistics(includesansweringemailsfromLSSstaffandsubmittingtimesheet)
Activity
MSIsessions à
SmallGroupTutoring à
No-showsession à
PreparationTime à
LSS/ASE/ProfessorMeetings à
Courselectureattendance à
Logistics;e-mails,timesheet à
NameonSummarySheet(TypeofHour)
Either“GroupSession”or“IndividualSession”
Either“GroupSession”or“IndividualSession”
“No-show”(NoShowSession)
“PrepTime”(PrepTime)
“TrainingMeeting”or“LogisticsMeeting”(Training/MtgTime)
“Lecture”(Lecture)
“Logistic,emails,timesheetsubmission”(WeeklyLogistics)
SPHSSummarySheets(Purple):Pleaseincludetheactivity(seebelowforexamples),courseifapplicable,andintheappropriatecolumnenterthehoursyouworkedinquarterdecimalfactions.
*AllSPHSTutorsarepaidWEEKLYfor1hourofprepand15minutes(0.25hours)ofweeklylogistics(includes
answeringemailsfromLSSstaffandsubmittingtimesheet)
Activity
Tutoringsessions à
No-showsession à
PreparationTime à
LSS/ASE/ProfessorMeetings à
Logistics;e-mails,timesheet à
NameonSummarySheet(TypeofHour)
Either“GroupSession”or“IndividualSession”
“No-show”(NoShowSession)
“PrepTime”(Preptime)
“TrainingMeeting”or“LogisticsMeeting”(Training/MtgTime)
“Logistic,emails,timesheetsubmission”(WeeklyLogistic
SigninSheets:Youneedtofilloutasign-insheetforeachtutoring/MSIsessionyouhold.Youmustrecordthedate,time,totaldurationofthesession,specificclass,aswellaswhatyoucoverineachsession.Eachstudentneedstoclearlyprinttheirname,SIDandinitialthesign-insheettoverifytheirattendance.
Ifyourunoutofsummarysheetsorsign-insheets,pleasecometotheLearningSupportServicesofficeandpickupmore.LSSofficeassistantshavetodata-entereverythingintoourdatabase,pleasemakesureyourhandwritingandyourstudent’shandwritingarelegible.
Paycheck:Yourcheckorpaystubwillbedeliveredtothelocationyouindicatedwhenfillingoutthepayrollpaperwork.Ifyouhaveworkedoncampusbefore,youwillreceiveyourcheckatthesamelocationyoudidforyourpreviousjob.InformationregardingdirectdepositcanbefoundontheCareerCenterwebsite.PaydatesarealwaysontheWednesdayaweekandahalfafteryousubmittedyourtimesheetonCruzPay.PaystubsandW-2’scanbefoundontheAtYourServicewebsite(http://atyourservice.ucop.edu/).ForissueswithyourpaycheckcontactUCSCPayrollasLSSdoesnothaveinformationregardingthestatusofyourpaycheck.
ImportantNote:LatetimesheetscreatemoreworkforLSSstaffandPayroll,especiallywhentryingtosubmithoursfromapreviouspayperiod.HoursfromapreviouspayperiodcannotbesubmittedthroughCruzPay,andmustbesubmittedusingapapertimesheet.Pleaseseeyoursupervisorifthishappens.IfyouworklateFridayeveningorthe
LSSEmployeeHandbook 59
SaturdaydirectlyafterthetimesheetyouwillbeaskedtoprojectthosehoursbutwillneedtosubmityourmissingsigninsheetsontheMondayaftertimesheetFriday.ContactLSS([email protected])ifyouhavefurtherquestionsabouthowtosubmityoursign-insheets.Pleasesubmittimesheetsontime.Ifyouunabletosubmityourtimesheetforwhateverreasonpleasecontactyourcoordinatortoarrangeadifferentsubmissiontime.
LSSEmployeeHandbook 60
No-ShowActivity:Ano-showisconsideredtobeasessionwherenostudentsshowuptoyourscheduledsession.Iftherearemultiplestudentsinthesessionsandonly1studentdoesnotshow-upthisisnotano-showsession.No-showsessionsareonlyifNOstudentsshowup.Ifthisweretohappen,youneedtocompleteoneofthetaskslistedbelow.Wewantyoutotakethescheduledworktimetoasanopportunitytogrowprofessionallyinyourposition.Thefollowingtasksaredesignedtohelpyoudevelopasateacherandfacilitator.Pleasereadeachsectionverycarefullyandbemindfulthatallactivitiesshouldbeatleast1-2pageslonganddoublespaced.Ifyoudonothaveaccesstoacomputer,youmayhandwriteyourassignmentbutkeepinmindthepagerequirementstillapplies.Allmaterialsmustbesubmittedwithyourtimesheetpacketattheendofeachpaycycle.Ifyoursubmissionisincomplete,orisnotattachedtoyourtimesheet,youwillneedtomeetwithyoursupervisor.Pleasenote,ifyouidentifyatrainingneedandwouldliketodevelopyourownactivitythatyouworkonduringtheno-showtime,pleasediscussitwithyoursupervisoraswewantyoutoworkonactivitiesthatbestmeetyourneeds.Self-Reflectionsareapowerfultooldesignedtoprovideanin-depthanalysisofyoursessionsbyhelpingyoulookatyourareasofgrowthandareasofopportunity.Takeamomenttoself-reflectbyansweringthefollowingquestionsinyourtwopagewriteup.
• Whenthinkingofyoursessiongoals,aretheymetattheendofthesession?Ifnot,why?Areallstudentsengagedinthesession?Areyouprovidingacollaborativeandengagingenvironmentforstudents?Ifnot,whyisthat?Ifyouweretoestimate,howmuchofthesessionareyoulecturing,whatpercentagewoulditbe?Ifyouarealecturingformorethan20%ofthesession,howcanyouincorporateamoreactiveformofparticipationfromyourstudents?Reflectonyourbestsessionandthinkwhatyouaremostproudof?Whatdidyoudotomakethesessionyourbest?Whatdidyourstudentsdo?
ReadingResponsesaregreattoolsforyoutobroadenanddeepenyourunderstandingthroughliterature.UsingtheUCSCLibrarypage,library.ucsc.edu,pickanarticlethatyoufindinteresting,andapplicabletoyoursessionsandwriteabriefresponse
• Hereisalistofkeywordsyoucanuseonthesearchengine:tutoring,teaching,learning,collaboration,educationalequity.
• Providetheselection/articleyouarewritingabout,title,author,andwhyyouselectedthearticle,whatyoulearned,howisitapplicabletoyoursession
Ifthearticleisdenseandyouthinkitwilltakemuchlongertoreadthanthe45minutesprovidedtocompletethereadingresponse,choosecertainparagraphstosummarize.
ReadingResponseforWritingSpecificDisciplines-PickanarticlefromtheLSSlibrary(copiesavailableatLSSfrontdesk)andwriteareadingresponseexplainingthefollowing:
• Providethetitle,authoratthetopofthepage,whyyouselectedthearticle,whatyoulearned,howisitapplicabletoyoursession.Includesomekeypointswithspecificquotesyoufoundthoughtprovoking.Ifthearticleisdenseandyouthinkitwilltakelongerthantheallocated45minutestocompletetheassignment,pickspecificsectionsofthereadingtosummarize.
UCSCWebsiteReviewAsatutor,youwillwanttobefamiliarwithotherofficesandresourcesavailableoncampus.Thepurposeofthisprofessionalgrowthopportunityissothatyoucanbecomeknowledgeableaboutwhatsomeofresourcesareandpossiblyreferstudentsifsomethingcomesupinthesession.Keepinmindthatthereferralprocesscanchallengingasyoudon’twanttomakeassumptions.Ifyoudohaveconcernsaboutastudentsanddon’tknowhowtoapproachthesituationcomeandtalkwithacoordinator,weareheretohelp.
BelowarealistofUCSCresourceswithalinktotheirwebsite.Spendabout20-30minutesonthewebsite;thenwriteup:• Nameoftheprogramorservices• Theirpurpose/studentstheyaimtoserve• Howstudentscanaccesstheservice• Atleastthree–fivethingsyoulearned• Howyoumightuseitinyourroleasatutor,howdoesthisinformyourpractice?
ProgramsServices:DisabilityResourceCenter:http://drc.ucsc.edu/index.htmlSlugSupport:http://deanofstudents.ucsc.edu/slug-support/program/index.htmlCounselingandPsychologicalServices(CAPS):http://caps.ucsc.edu/index.htmlEducationalOpportunityPrograms(EOP):http://eop.ucsc.edu/
LSSEmployeeHandbook 61
ServiceforTransferandRe-entryStudentsSTARS:http://stars.ucsc.edu/(AlsofindinformationfortheVetsprogramandSmithRennisanceSociety)CareerCenter:http://careers.ucsc.edu/index.htmlSoMecha:http://someca.ucsc.edu/index.htmlResourceCenters:http://resourcecenters.ucsc.edu/(Sixcentersunderthisumbrella)TitleIX:http://hdpiu.ucsc.edu/StudentHealthOutreachandPromotion(SHOP):http://shop.ucsc.edu/CampusAdvocacyResourceandEducation(CARE)Office:http://care.ucsc.edu/MesaEngineeringProgram:http://mesa.ucsc.edu/index.htmlSTEMDiversityProgram:http://stemdiv.ucsc.edu/WestsideWritingCenter:http://oakes.ucsc.edu/academics/writing-center/index.htmlAcademicExcellenceProgram(ACE)Program:http://ace.ucsc.edu/about/index.htmlUCLearningCenter:YourportaltoprofessionaldevelopmentTheUCLearningCenterenablestheUCSCworkforcetoenrollinLearning&DevelopmentopportunitiesviatheWebandprovidescampusdepartmentswithasolutionformanagingandtrackingcoursesandCareerTracks.TheUniversityhasseveralavailabletrainingandsomerequiredtrainings(dependingonyourposition)http://learningcenter.ucsc.edu/On-linetrainings:
• UCCyberSecurity• UCSexualViolenceandSexualHarassmentTraining• FERPA• CANRAMandatedReporters
Oncethesearecompleted;turninthecertificatewiththetimesheet.Itmaytakemorethanoneno-showsession.Ifso,justscreenshotthedurationasyourdocumentation.IncorporatingStudySkillsintoYourSessionsYourroleasatutoristobeafacilitatorandpeer.Withthiscomesthedutyofimprovingyourstudent’sstudyandlearningstrategies.Thepurposeofthisactivityistohaveyoupurposefullyplanhowyoucandothisinanupcomingsession.Studentsoftensharethattheyarehavingtroublewiththereading,takingnotes,seeingthebiggerpicture,usinghomeworkasatool,structuringtheirpaper,makingatoolboxstudysheetforformulas,makingtheirownreviewforatest,predictingtestquestions,studyingbyinterleavingratherthanblockstudying,timemanagement:studyplansthatleavetimeforincubation(5-10minutebreaksafter45minutesofstudying)andPercolation(startingstudyingearlytoincludeseveralshortersession)Pickoneoftheseorthinkupyourownthendocument:
• Thestrategyorissue• Designashort5-10activitywherethestudenthastodosomethingtotryandlearnhowtodothis.Doyouhavespecific
material(i.e.selectashortpassagetoread,havethemreviewtheirnotesandpick-out3importantconceptsfromtheday,havethestudentpredictatestquestion,quizthestudent,developaquickassessment,developasessionopeningorclosingactivity)
• Howwillthestudentknowwhythiscanbeanimportantstrategy
LSSEmployeeHandbook 62
TimeSheet
ExamplePackets
LSSEmployeeHandbook 63
WeeklySmallGroupTutorSampleTimeSheet
My Time Entry: SMITH, MARIA, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Timesheet
Sunday, September 28th 2015 to Saturday, October 3rd, 2015 Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total
Regular Hours .75 .50 2 .50 3.75
Total 0 .75 .50 0 2 .50 0 3.75
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total
Regular Hours 1 .25 1.25
Total 0 1 0 0 0 .25 0 1.25
Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 64
My Time Entry: SMITH, MARIA, 123456789, LSSTUT-GROUP 10*2015-10-09, Learning Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Timesheet
Sunday, September 28th 2015 to Saturday, October 3rd, 2015 Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total
Regular Hours 0
Total 0 0 0 0 0 0 0 0
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total
Regular Hours 1.0 1.0 2.0
Total 0 0 0 1.0 1.0 0 0 2.0
Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyour
times-sheet!
LSSEmployeeHandbook 65
SAMPLE- LSS Tutor Summary Sheet
Tutor’sName Maria Smith PayPeriod 9/27/ -- 10/10/ 2015 Non-ContactHours Tutoring
Date Event/Activity Course WeeklyLogistics
PrepTime
Training/MtgTime
Other NoShowSession
Ind.Tutoring
GroupTutoring
9/28 Logistics Meeting N/A .5 SC
9/28 Logistics: e-mails N/A 0.25
9/29 Class Announcement LIT 1 0.5
10/1 Individual Tutoring LIT 1 1
10/1 Prep POLI 20 1
10/2 Group Tutoring LIT 1 1
10/2 Meet w/ Professor POLI 20 0.5
10/4 No Show LIT 1 1
10/7 Group Tutoring POLI 20 1
10/9 Logistics: emails &
Turning in Timesheets 0.25
ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 5
TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay: 2
LSSEmployeeHandbook 66
Leader: Maria Smith Date 10/1/15
Time-in: 2:00 Time-out: 3:00 Circle only one of the following time
Class: LIT 1 0.5 hr 0.75 hr 1.0 hr Descriptionofwhatwascovered
Discussandcreatestrongthesis PleasePrintClearly
Student ID Number Name Initials
1. 1234567 Maria Porter MP 2. 3. 4.
5.
6.
Leader: Maria Smith Date 10/2/15
Time-in: 2:00 Time-out: 3:00 Circle only one of the following
time Class: LIT 1 0.5 hr 0.75 hr 1.0 hr
Descriptionofwhatwascovered
Buildonstrongthesissupport
PleasePrintClearly
Student ID Number Name Initials
1. 5678910 Sarah de Leon SdL 2. 3456789 Carlos Obenheimer CO 3. 4567891 Karina Kresge KK 4. 5.
LSSEmployeeHandbook 67
6.
LSSEmployeeHandbook 68
Leader Maria Smith Date 10/7/15
Time-in: 2:00 Time-out: 3:00 Circle only one of the following time
Class: POLI 20 0.5 hr 0.75 hr 1.0 hr
Description of what was covered Essay # 1 revision __________
PleasePrintClearly
Student ID Number Name Initials
1. 7891011 Estrella Hagar EH 2. 9101112 Theresa Crown TC 3. 8910111 Joe Oakes JO 4. 6789101 John Doe JD 5. 6.
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LSSEmployeeHandbook 69
MariaSmith
October4th,2015
Self-Reflection
Thisisasampleofwhatyourno-showactivityshouldlooklike!
Ano-showisconsideredtobeasessionwherenostudentsshowuptoyourscheduledsession.Ifthere
aremultiplestudentsinthesessionsandonly1studentdoesnotshow-upthisisnotano-showsession.No-
showsessionsareonlyifNOstudentsshowup.Ifthisweretohappen,youneedtocompleteoneofthetasks
listedbelow.
Wewantyoutotakethescheduledworktimetoasanopportunitytogrowprofessionallyinyour
position.Thefollowingtasksaredesignedtohelpyoudevelopasateacherandfacilitator.
Pleasereadeachsectionverycarefullyandbemindfulthatallactivitiesshouldbeatleast1-2pages
longanddoublespaced.Ifyoudonothaveaccesstoacomputer,youmayhandwriteyourassignmentbut
keepinmindthepagerequirementstillapplies.Allmaterialsmustbesubmittedwithyourtimesheetpacket
attheendofeachpaycycle.Ifyoursubmissionisincomplete,orisnotattachedtoyourtimesheet,youwill
needtomeetwithyoursupervisor.
Pleasenote,ifyouidentifyatrainingneedandwouldliketodevelopyourownactivitythatyouwork
onduringtheno-showtime,pleasediscussitwithyoursupervisoraswewantyoutoworkonactivitiesthat
bestmeetyourneeds.
LSSEmployeeHandbook 70
WeeklyWritingTutor/SampleTimeSheet
My Time Entry: LUTZ, JESSE DOORNE, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning
Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 14th, to Saturday, September 27, 2015
Timesheet Sunday, September 14th, 2015 to Saturday, September 20, 2015
Pay Code Sun 9/14 Mon 09/15 Tue 09/16 Wed 09/17 Thu 09/18 Fri 09/19 Sat 09/20 Total
Regular Hours 1.5 0 0 .5 .25 0 2.25
Total 0 1.5 0 0 .5 .25 0 2.25
Sunday, September 21st, 2015 to Saturday, September 27th, 2015
Pay Code Sun 09/21 Mon 09/22 Tue 09/23 Wed 09/24 Thu 09/25 Fri 09/26 Sat 09/27 Total
Regular Hours 0 1 1 .25 2.0
Total 0 1 0 1 0 .25 0 3.25
Printed on: 09/27/15
Note,youdonothavetosignyourtime-sheet.Whenyouclick
submit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 71
SAMPLE- Weekly Writing Tutor Summary Sheet
Tutor’sName JD LUTZ PayPeriod 09/ 14- 9/27 2015
Non-ContactHours TutoringDate Event/Activity Course Weekly
LogisticsPrepTime
Training/MtgTime
Other NoShowSession
Ind.Tutoring
GroupTutoring
9/15 Logistics Meeting N/A 1.75 MT
9/18 Writing Tutoring-Weekly FILM
80H .5
9/19 Logistics: Turn-in timesheets, emails
N/A .25
9/22 No Show-Weekly Writing SOCY
105B 1
9/24 Writing Tutoring-Weekly THEA
20B 1
9/26 Logistics: Turn in Timesheets, emails
N/A .25
LSSEmployeeHandbook 72
Writing Tutor Session Log
Tutor's Name__JD Lutz______
Pay Period: Sept. 14__/_Sept.
27___2015__
Session Info-If non-session related (ex: logistics meeting) please enter only on your pink summary sheet.
Record Hours Choose1columnonly
Date Student Student Student Time In/ Class Indiv. No Show ID# Name Initials Out Hrs. Hrs.
09/18
0123456
Liz Lemon
LL
1:00 pm FILM 80H
.5
1:30 pm
09/22
1234567
Jack Donaghy
JD
2:00 pm
SOCY 105
1
3:00 pm
09/24
2345678
Ken Parcell
KP
2:00 pm THEA 20B
1
2:45 pm
TOTAL INDIVIDUAL HOURS from this page only__2.50_____
LSSEmployeeHandbook 73
JDLutz
September22nd,2015
Self-Reflection
Thisisasampleofwhatyourno-showactivityshouldlooklike!
Ano-showisconsideredtobeasessionwherenostudentsshowuptoyourscheduledsession.Ifthere
aremultiplestudentsinthesessionsandonly1studentdoesnotshow-upthisisnotano-showsession.No-
showsessionsareonlyifNOstudentsshowup.Ifthisweretohappen,youneedtocompleteoneofthetasks
listedbelow.
Wewantyoutotakethescheduledworktimetoasanopportunitytogrowprofessionallyinyour
position.Thefollowingtasksaredesignedtohelpyoudevelopasateacherandfacilitator.
Pleasereadeachsectionverycarefullyandbemindfulthatallactivitiesshouldbeatleast1-2pages
longanddoublespaced.Ifyoudonothaveaccesstoacomputer,youmayhandwriteyourassignmentbut
keepinmindthepagerequirementstillapplies.Allmaterialsmustbesubmittedwithyourtimesheetpacket
attheendofeachpaycycle.Ifyoursubmissionisincomplete,orisnotattachedtoyourtimesheet,youwill
needtomeetwithyoursupervisor.
Pleasenote,ifyouidentifyatrainingneedandwouldliketodevelopyourownactivitythatyouwork
onduringtheno-showtime,pleasediscussitwithyoursupervisoraswewantyoutoworkonactivitiesthat
bestmeetyourneeds.
LSSEmployeeHandbook 74
STARSWRITEMENTORSampleTimeSheet
My Time Entry: LUTZ, JESSE DOORNE, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning
Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 14th, to Saturday, September 27, 2015
Timesheet Sunday, September 14th, 2015 to Saturday, September 20, 2015
Pay Code Sun 9/14 Mon 09/15 Tue 09/16 Wed 09/17 Thu 09/18 Fri 09/19 Sat 09/20 Total
Regular Hours 1.5 0 0 .5 .25 0 2.25
Total 0 1.5 0 0 .5 .25 0 2.25 Sunday, September 21st, 2015 to Saturday, September 27th, 2015
Pay Code Sun 09/21 Mon 09/22 Tue 09/23 Wed 09/24 Thu 09/25 Fri 09/26 Sat 09/27 Total
Regular Hours 0 1 1 .25 2.0
Total 0 1 0 1 0 .25 0 3.25
Printed on: 09/27/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 75
My Time Entry: LUTZ, JESSE DOORNE, 123456789, LSSTUT-GROUP 10*2015-10-09, Learning Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 14th, to Saturday, September 27, 2015
Timesheet Sunday, September 14th, 2015 to Saturday, September 20, 2015
Pay Code Sun 09/14 Mon 09/15 Tue 09/16 Wed 09/17 Thu 09/18 Fri 09/19 Sat 09/20 Total
Regular Hours 0
Total 0 0 0 0 0 0 0 0
Sunday, September 21st, 2015 to Saturday, September 27th, 2015
Pay Code Sun 09/21 Mon 09/22 Tue 09/23 Wed 09/24 Thu 09/25 Fri 09/26 Sat 09/27 Total
Regular Hours 0
Total 0 0 0 0 0 0 0 0 Printed on: 09/27/15
Note,youdonothavetosignyourtime-sheet.Whenyouclick
submit,youareagreeingthattheinformationiscorrectonyourtime-sheet!
LSSEmployeeHandbook 76
SAMPLE- Weekly Writing Tutor Summary Sheet
Tutor’sName JD LUTZ PayPeriod 09/ 14- 9/27 2015
Non-ContactHours TutoringDate Event/Activity Course Weekly
LogisticsPrepTime
Training/MtgTime
Other NoShowSession
Ind.Tutoring
GroupTutoring
9/15 Logistics Meeting N/A 1.75 MM
9/18 Writing Tutoring-
STARS FILM 80H
.5
9/19 Logistics: Turn-in timesheets, emails
N/A .25
9/22 No Show-STARS SOCY
105B 1
9/24 Writing Tutoring-
STARS THEA 20B
1
9/26 Logistics: Turn in Timesheets, emails
N/A .25
ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 5.25
TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay: 0
LSSEmployeeHandbook 77
STARS Writing Tutor Session Log
Tutor's Name__JD Lutz______
Pay Period: Sept. 14__/_Sept.
27___2015__
Session Info-If non-session related (ex: logistics meeting) please enter only on your pink summary sheet.
Record Hours Choose1columnonly
Date Student Student Student Time In/ Class Indiv. No Show ID# Name Initials Out Hrs. Hrs.
09/18
0123456
Liz Lemon
LL
1:00 pm FILM 80H
.5
1:30 pm
09/22
1234567
Jack Donaghy
JD
2:00 pm
SOCY 105
1
3:00 pm
09/24
2345678
Ken Parcell
KP
2:00 pm THEA 20B
1
2:45 pm
TOTAL INDIVIDUAL HOURS from this page only__2.50_____
LSSEmployeeHandbook 78
JDLutz
September22nd,2015
Self-Reflection
Thisisasampleofwhatyourno-showactivityshouldlooklike!
Ano-showisconsideredtobeasessionwherenostudentsshowuptoyourscheduledsession.Ifthere
aremultiplestudentsinthesessionsandonly1studentdoesnotshow-upthisisnotano-showsession.No-
showsessionsareonlyifNOstudentsshowup.Ifthisweretohappen,youneedtocompleteoneofthetasks
listedbelow.
Wewantyoutotakethescheduledworktimetoasanopportunitytogrowprofessionallyinyour
position.Thefollowingtasksaredesignedtohelpyoudevelopasateacherandfacilitator.
Pleasereadeachsectionverycarefullyandbemindfulthatallactivitiesshouldbeatleast1-2pages
longanddoublespaced.Ifyoudonothaveaccesstoacomputer,youmayhandwriteyourassignmentbut
keepinmindthepagerequirementstillapplies.Allmaterialsmustbesubmittedwithyourtimesheetpacket
attheendofeachpaycycle.Ifyoursubmissionisincomplete,orisnotattachedtoyourtimesheet,youwill
needtomeetwithyoursupervisor.
Pleasenote,ifyouidentifyatrainingneedandwouldliketodevelopyourownactivitythatyouwork
onduringtheno-showtime,pleasediscussitwithyoursupervisoraswewantyoutoworkonactivitiesthat
bestmeetyourneeds.
LSSEmployeeHandbook 79
OneTimeWritingTutor/SampleTimeSheet
My Time Entry: LUTZ, JESSE DOORNE, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning
Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 14th, to Saturday, September 27, 2015
Timesheet Sunday, September 14th, 2015 to Saturday, September 20, 2015
Pay Code Sun 9/14 Mon 09/15 Tue 09/16 Wed 09/17 Thu 09/18 Fri 09/19 Sat 09/20 Total
Regular Hours 1.5 0 0 .5 .25 0 2.25
Total 0 1.5 0 0 .5 .25 0 2.25
Sunday, September 21st, 2015 to Saturday, September 27th, 2015
Pay Code Sun 09/21 Mon 09/22 Tue 09/23 Wed 09/24 Thu 09/25 Fri 09/26 Sat 09/27 Total
Regular Hours 0 1 1 .25 2.0
Total 0 1 0 1 0 .25 0 3.25
Printed on: 09/27/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 80
SAMPLE-WeeklyWritingTutorSummarySheet
Tutor’sName JD LUTZ PayPeriod 09/ 14- 9/27 2015
Non-ContactHours TutoringDate Event/Activity Course Weekly
LogisticsPrepTime
Training/MtgTime
Other NoShowSession
Ind.Tutoring
GroupTutoring
9/15 Logistics Meeting N/A 1.75 MM
9/18 Writing Tutoring-One
Time Writing FILM 80H
.5
9/19 Logistics: Turn-in timesheets, emails
N/A .25
9/22 No Show-One Time
Writing SOCY 105B
1
9/24 Writing Tutoring-One
Time Writing THEA 20B
1
9/26 Logistics: Turn in Timesheets, emails
N/A .25
ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 5.25
TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay: 0
LSSEmployeeHandbook 81
One Time Writing Tutor Session Log
Tutor's Name__JD Lutz______
Pay Period: Sept. 14__/_Sept.
27___2015__
Session Info-If non-session related (ex: logistics meeting) please enter only on your pink summary sheet.
Record Hours Choose1columnonly
Date Student Student Student Time In/ Class Indiv. No
Show ID# Name Initials Out Hrs. Hrs.
09/18
0123456
Liz Lemon
LL
1:00 pm FILM 80H
.5
1:30 pm
09/22
1234567
Jack Donaghy
JD
2:00 pm
SOCY 105
1
3:00 pm
09/24
2345678
Ken Parcell
KP
2:00 pm THEA 20B
1
2:45 pm
TOTAL INDIVIDUAL HOURS from this page only__2.50_____
LSSEmployeeHandbook 82
JDLutz
September22nd,2015
Self-Reflection
Thisisasampleofwhatyourno-showactivityshouldlooklike!
Ano-showisconsideredtobeasessionwherenostudentsshowuptoyourscheduledsession.Ifthere
aremultiplestudentsinthesessionsandonly1studentdoesnotshow-upthisisnotano-showsession.No-
showsessionsareonlyifNOstudentsshowup.Ifthisweretohappen,youneedtocompleteoneofthetasks
listedbelow.
Wewantyoutotakethescheduledworktimetoasanopportunitytogrowprofessionallyinyour
position.Thefollowingtasksaredesignedtohelpyoudevelopasateacherandfacilitator.
Pleasereadeachsectionverycarefullyandbemindfulthatallactivitiesshouldbeatleast1-2pages
longanddoublespaced.Ifyoudonothaveaccesstoacomputer,youmayhandwriteyourassignmentbut
keepinmindthepagerequirementstillapplies.Allmaterialsmustbesubmittedwithyourtimesheetpacket
attheendofeachpaycycle.Ifyoursubmissionisincomplete,orisnotattachedtoyourtimesheet,youwill
needtomeetwithyoursupervisor.
Pleasenote,ifyouidentifyatrainingneedandwouldliketodevelopyourownactivitythatyouworkon
duringtheno-showtime,pleasediscussitwithyoursupervisoraswewantyoutoworkonactivitiesthatbest
meetyourneeds.
LSSEmployeeHandbook 83
OneTimeWritingTutor:ENVS100/SampleTimeSheet
My Time Entry: LUTZ, JESSE DOORNE, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning
Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 14th, to Saturday, September 27, 2015
Timesheet Sunday, September 14th, 2015 to Saturday, September 20, 2015
Pay Code Sun 9/14 Mon 09/15 Tue 09/16 Wed 09/17 Thu 09/18 Fri 09/19 Sat 09/20 Total
Regular Hours 1.5 0 0 .5 .25 0 2.25
Total 0 1.5 0 0 .5 .25 0 2.25
Sunday, September 21st, 2015 to Saturday, September 27th, 2015
Pay Code Sun 09/21 Mon 09/22 Tue 09/23 Wed 09/24 Thu 09/25 Fri 09/26 Sat 09/27 Total
Regular Hours 0 .5 .5 .25 1.25
Total 0 .5 0 .5 0 .25 0 1.25 Printed on: 09/27/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 84
SAMPLE-WeeklyWritingTutorSummarySheet
Tutor’sName JD LUTZ PayPeriod 09/ 14- 9/27 2015 Non-ContactHours Tutoring
Date Event/Activity Course WeeklyLogistics
PrepTime
Training/MtgTime
Other NoShowSession
Ind.Tutoring
GroupTutoring
9/15 Logistics Meeting N/A 1.75 MM
9/18 Writing Tutoring-One
Time Writing:ENVS 100 EVNS 100
.5
9/19 Logistics: Turn-in timesheets, emails
N/A .25
9/22 No Show-One Time
Writing ENVS 100
.5
9/24 Writing Tutoring-One
Time Writing: ENVS 100 ENVS 100
.5
9/26 Logistics: Turn in Timesheets, emails
N/A .25
ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 5.25
TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay: 0
LSSEmployeeHandbook 85
One Time Writing Tutor: ENVS 100 Session Log
Tutor's Name__JD Lutz______
Pay Period: Sept. 14__/_Sept.
27___2015__
Session Info-If non-session related (ex: logistics meeting) please enter only on your pink summary sheet.
Record Hours Choose1columnonly
Date Student Student Student Time In/ Class Indiv. No
Show ID# Name Initials Out Hrs. Hrs.
09/18
0123456
Liz Lemon
LL
1:00 pm ENVS 100
.5
1:30 pm
09/22
1234567
Jack Donaghy
JD
2:00 pm
ENVS 100
.5
3:00 pm
09/24
2345678
Ken Parcell
KP
2:00 pm ENVS 100
.5
2:45 pm
TOTAL INDIVIDUAL HOURS from this page only__1.50_____
LSSEmployeeHandbook 86
JDLutz
September22nd,2015
Self-Reflection
Thisisasampleofwhatyourno-showactivityshouldlooklike!
Ano-showisconsideredtobeasessionwherenostudentsshowuptoyourscheduledsession.Ifthere
aremultiplestudentsinthesessionsandonly1studentdoesnotshow-upthisisnotano-showsession.No-
showsessionsareonlyifNOstudentsshowup.Ifthisweretohappen,youneedtocompleteoneofthetasks
listedbelow.
Wewantyoutotakethescheduledworktimetoasanopportunitytogrowprofessionallyinyour
position.Thefollowingtasksaredesignedtohelpyoudevelopasateacherandfacilitator.
Pleasereadeachsectionverycarefullyandbemindfulthatallactivitiesshouldbeatleast1-2pages
longanddoublespaced.Ifyoudonothaveaccesstoacomputer,youmayhandwriteyourassignmentbut
keepinmindthepagerequirementstillapplies.Allmaterialsmustbesubmittedwithyourtimesheetpacket
attheendofeachpaycycle.Ifyoursubmissionisincomplete,orisnotattachedtoyourtimesheet,youwill
needtomeetwithyoursupervisor.
Pleasenote,ifyouidentifyatrainingneedandwouldliketodevelopyourownactivitythatyouworkon
duringtheno-showtime,pleasediscussitwithyoursupervisoraswewantyoutoworkonactivitiesthatbest
meetyourneeds.
LSSEmployeeHandbook 87
Drop-inWritingTutorSampleTimeSheet
My Time Entry: JONES, MAHIMA, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning
Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015
Timesheet Sunday, September 28th 2015 to Saturday, October 3rd, 2015
Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total
Regular Hours 3 3.00
Total 0 0 0 0 3 0 0 3.00
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total
Regular Hours 3 0.25 3.25
Total 0 0 0 0 3 0.25 0 3.25
Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 88
My Time Entry: JONES, MAHIMA, 123456789, LSSTUT-GROUP 10*2015-10-09, Learning Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Timesheet
Sunday, September 28th 2015 to Saturday, October 3rd, 2015 Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total
Regular Hours 0
Total 0 0 0 0 0 0 0 0
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total
Regular Hours 0 0 0
Total 0 0 0 0 0 0 0 0 Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 89
SAMPLE- LSS Tutor Summary Sheet Tutor’sName Mahima Jones PayPeriod 09/ 29- 10/ 11 2014
Non-ContactHours TutoringDate Event/Activity Course Weekly
LogisticsPrepTime
Training/MtgTime
Other NoShowSession
Ind.Tutoring
GroupTutoring
10/02 Drop-In Writing 3
10 /09 Drop-In Writing 3
10 /10 Logistics: Turn in
Timesheets .25
ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 6.25
TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay: 2
LSSEmployeeHandbook 90
LSSDrop-In___Writing_____
Tutor’s Name: Mahima Jones Date: 10/02/14 Drop-in Start: 3:00 pm Drop-in Stop: 6:00 pm
Total Drop-in Time: 3 hr
STUDENT ID # PRINT NAME Subject (Course ID#) TIME IN TIME OUT Total Time
1. 9876543 Sawyer Ford Psych 100
3pm 3:30 .5
2. 8765432 Kate Austen Scholarship essay 3:30 4:00 .5
3. 7654321 Jack Shephard ANTH 128H 4:00 4:30 .5
4. 6543210 Charlie Pace FMST 145 4:30 5:00 .5
5. 5432109 John Locke Poli 70 5:00 5:30 .5
6. 4321098 Sayid Jarrah Psych of Religion 5:30 6:00 .5
7.
8.
9.
10.
You will notice that the student did not put the course number. As a drop-in tutor, you should stop and ask the student to fill in the
course number. If they don’t know the course number, an entry like this will suffice, but be sure to remind the student to make sure they
know what course it is for next time.
LSSEmployeeHandbook 91
LSSDrop-In_______writing_______
Tutor’s Name: Mahima Jones Date: 10/09/14 Drop-in Start: 3:00 pm Drop-in Stop: 6:00 pm
Total Drop-in Time: 3 hr
STUDENT ID # PRINT NAME Subject (Course ID#) TIME IN TIME OUT Total Time
1. 2761592 Desmond Hume Socy 196B
3pm 3:30 .5
2. 8765432 Hugo Reyes Personal Statement 3:30 4:00 .5
3. 7654321 Ben Linus POLi 120B 4:30 5:00 .5
4. 8765432 Jin-Soo Kwon Scholarship essay 5:00 5:30 .5
5. 7654321 Danielle Rousseau PSYC 10 5:30 6:00 .5
6.
7.
8.
9.
10.
LSSEmployeeHandbook 92
Drop-InMathSampleTimeSheetMy Time Entry: CONTENTO, ROBERTO, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Timesheet
Sunday, September 28th 2015 to Saturday, October 3rd, 2015 Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total
Regular Hours 4 1 5
Total 0 0 0 0 4 1 0 5
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total
Regular Hours 4 1 .25 5.25
Total 0 0 4 0 1 .25 0 5.25
Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 93
My Time Entry: CONTENTO, ROBERTO, 123456789, LSSTUT-GROUP 10*2015-10-09, Learning Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Timesheet
Sunday, September 28th 2015 to Saturday, October 3rd, 2015 Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total
Regular Hours 0
Total 0 0 0 0 0 0 0 0
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total
Regular Hours 0
Total 0 0 0 0 0 0 0 0
Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 94
SAMPLE- LSS Tutor Summary Sheet Tutor’sName Roberto Contento PayPeriod 10 / 13 - 10/ 26 2014
Non-ContactHours TutoringDate Event/Activity Course Weekly
LogisticsPrepTime
Training/MtgTime
Other NoShowSession
Ind.Tutoring
GroupTutoring
10/02 Drop-In Math Drop-in
Math 4
10 /03 Prep Time Drop-in
Math 1
10 /07 Drop-In Math Drop-in
Math 4
10/09 Prep Time Drop-in
Math 1
10 /10 Logistics: Turn in
Timesheets .25
ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 10.25
TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay: 2
MATH
LSSEmployeeHandbook 95
LSSDrop-In_____________Tutor’s Name: Roberto Contento Date: 10/02/14 Drop-in Start: 4:00 pm Drop-in Stop: 8:00 pm
Total Drop-in Time: 4 hrs
STUDENT ID # PRINT NAME Subject (Course ID#) TIME IN TIME OUT Total Time
11. 9876543 Jameson Bradley Math 11B 4:02
12. 8765432 Luna Del Rey Math 128A 4:16
13. 7654321 Jedidiah Braun Math 3 4:36
14. 6543210 Brisa Wilson Math 3 5:00
15. 5432109 Johnathan Wu Math 2 5:13
16. 4321098 Erika Yang Math 22 5:48
17.
18.
19.
20.
LSSEmployeeHandbook 96
LSSDrop-In_____________
Tutor’s Name: Roberto Contento Date: 10/07/14 Drop-in Start: 4:00 pm Drop-in Stop: 8:00 pm
Total Drop-in Time: 4 hrs
STUDENT ID # PRINT NAME Subject (Course ID#) TIME IN TIME OUT Total Time
11. 9876543 Meredith Grey Math 11A 4:05
12. 8765432 Christina Yang Math 22 4:16
13. 7654321
Derek Shepherd Math 11B 4:18
14. 6543210 Izzie Stevens Math 19A 4:20
15. 5432109 Callie Torres Math 2 4:40
16. 4321098 Mark Sloan Math 22 5:30
17. 9876543 George O’Malley AMS 11A 5:32
18. 8765432 Julio Plantain AMS 11A 5:32
19.
20.
MATH
LSSEmployeeHandbook 97
MSIWriting2AssistantSampleTimeSheet
My Time Entry: SMITH, MARIA, 123456789, MSI-Ind. Lec. Meet. N/S*2015-10-09, Learning Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 10th, 2015 Timesheet
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total
Regular Hours 0 0 1.0 2.25 3.25
Total 0 0 0 0 1.0 2.25 0 3.25
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total
Regular Hours 0.25 0.25
Total 0 0 0 0 0 .25 0 0.25 Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 98
MyTimeEntry:SMITH,MARIA,123456789,MSI-Groupsessions*2015-10-09,LearningSupportServices
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 10th, 2015 Timesheet
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total
Regular Hours 1 1
Total 0 0 0 1 0 0 0 1
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total
Regular Hours 0 0
Total 0 0 0 0 0 0 0 0
Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 99
SAMPLE- LSS Tutor Summary Sheet Tutor’sName Josephina Schmosefina PayPeriod 9/27/ -- 10/10/ 2015
Non-ContactHours TutoringDate Event/Activity Course Weekly
LogisticsPrepTime
Training/MtgTime
Other NoShowSession
Ind.Tutoring
GroupTutoring
9/30 MSI Session Writing
2 1
10/1 No-show Writing
2 1
10/2 MSI Session Writing
2 1
10/2 Weekly logistics Writing
2 .25
10/2 Meeting with Faculty Writing
2 1 BB
10/9 Logistics Writing
2 .25
ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 3.5
TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay: 1
MSI
100 LSSEmployeeHandbook
CircleSessionType:RegularSign-Up
Leader Josefina Schosefina Date 9/30/2015 Timein_3:00_Timeout_4:00__
Class Writing 2 Total time of session 1 (Ifclasshasa-01,-02,or-03Pleasespecifyabove) Description of what was covered Workshop: What Is Analysis?
PleasePrintClearly
Student ID Number Name Initials
1. 0123456 Brian Jones BJ
2. 0012345 Patty Powers PP
3. 0001234 Matt Kyle MK
4.
5.
6.
7.
8.
9.
10.
11.
12.
MSI
101 LSSEmployeeHandbook
CircleSessionType:RegularSign-Up Leader Josefina Schosefina Date: 10/2/15
Timein_5:00_Timeout_6:00______
Class Writing 2 _ Total time of session: 1 (Ifclasshasa-01,-02,or-03Pleasespecifyabove) Description of what was covered Workshop: Navigating Genre
PleasePrintClearly
Student ID Number Name Initials
1. 0001234 Matt Kyle MK
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
LSSEmployeeHandbook 102
Leader Josefina Schosefina Date: 10/18/2014
Timein_5:00_Timeout_6:30______
Class Biol 20A Total time of session: 1
Description of what was covered Review for Midterm
PleasePrintClearly
Student ID Number Name Initials
1. 01 23456 Brian Jones BJ
2. 0012345 Patty Powers PP
3. 0001234 Matt Kyle MK
4. 0000123 Kylie Smith P KS
5. 0000012 Quinn Olstead QO
6. 0000001 Bryce Guzman BG
7. 0000002 Logan Apollo LA
8. 0000003 Rachel Ceglinsky RC
9. 0000004 Ceaser Ortiz CO
LSSEmployeeHandbook 103
10.
11.
12.
13.
LSSEmployeeHandbook 104
MSILearningAssistantSampleTimeSheet
My Time Entry: SCHMOSEFINA, JOSEPHINA, 123456789, MSI-Ind. Lec. Meet. N/S*2014-10-12, Learning Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 10th, 2015 Timesheet
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Pay Code Sun 10/12 Mon 10/13 Tue 10/14 Wed 10/15 Thu 10/16 Fri 10/17 Sat 10/18 Total
Regular Hours 0 1.25 0 1.25 1 3.5 7
Total 0 1.25 0 1.25 1 3.5 0 7
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/19 Mon 10/20 Tue 10/21 Wed 10/22 Thu 10/23 Fri 10/24 Sat 10/25 Total
Regular Hours 0 0.25 .25
Total 0 0 0 0 0 .25 0 .25
Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 105
MyTimeEntry:SCHMOSEFINA,JOSEPHINA,123456789,
MSI-Groupsessions*2014-10-12,LearningSupportServices
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 10th, 2015 Timesheet
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Pay Code Sun 10/12 Mon 10/13 Tue 10/14 Wed 10/15 Thu 10/16 Fri 10/17 Sat 10/18 Total
Regular Hours 1.25 1 1.25
Total 0 0 1.25 1 0 0 0 1.25
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/19 Mon 10/20 Tue 10/21 Wed 10/22 Thu 10/23 Fri 10/24 Sat 10/25 Total
Regular Hours 1.5 1.5
Total 1.50 0 0 0 0 0 0 1.5 Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 106
LSSEmployeeHandbook 107
SAMPLE MSI Time-sheet MSI Summary Sheet
LearningAssistant’sName:Maria Smith PayPeriod 9 / 28 - 10 / 11 2014
Non-ContactHours MSISessionsDate Event/Activity Course Lecture Weekly
Logistics
Prep
Time
Training/
MtgTime
Other NoShow
Session
Ind.
Tutoring
Group
Tutoring
10/13 Lecture BIO 20A 1.25 BB
10/14 MSI Group Session BIO 20A 1.25
10/15 Lecture BIO 20A 1.25 BB
10/16 No Show BIO 20A 1
10/17 MSI Individual Session BIO 20A 1.25
10/17 Meeting with Prof BIO 20A
10/17 Lecture BIO 20A 1.25 BB
10/19 Group Tutoring BIO 20A 1.5
10/24 Turn in Timesheet BIO 20A .25 .
TotalhourspaidattheIndividual
RateonCruzPay_7.25_TotalhourspaidattheGroupRate
onCruzPay_2.75_
ForOfficeUseOnly:
LSSEmployeeHandbook 108
MSI
109 LSSEmployeeHandbook
CircleSessionType:RegularSign-Up
Leader Josefina Schosefina Date 10/14/2014
Timein_3:00_Timeout_4:15__
Class BIOL 20A -_____ Total time of session 1.25 (Ifclasshasa-01,-02,or-03Pleasespecifyabove) Description of what was covered Mitosis chromosome phases
PleasePrintClearly
Student ID Number Name Initials
1. 0012345 Patty Powers PP
2. 0001234 Matt Kyle MK
3. _____
4. _____
5. _____
6. _____
7. _____
8. _____
9.
10.
11.
12.
13.
14.
MSI
110 LSSEmployeeHandbook
CircleSessionType:RegularSign-Up
Leader Josefina Schosefina Date: 10/17/14
Timein_5:00_Timeout_6:10______
Class Biol 20A _- Total time of session: 1.25 (Ifclasshasa-01,-02,or-03Pleasespecifyabove) Description of what was covered Cellular structures and
osmosis
PleasePrintClearly
Student ID Number Name Initials
1. 0001234 Matt Kyle
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15. _____
MSI
LSSEmployeeHandbook 111
CircleSessionType:RegularSign-Up
Leader Josefina Schosefina Date: 10/19/2014
Timein_5:00_Timeout_6:30______
Class Biol 20A Total time of session: 1.5
Description of what was covered Review for Midterm
PleasePrintClearly
Student ID Number Name Initials
1. 01 23456 Brian Jones BJ
2. 0012345 Patty Powers PP
3. 0001234 Matt Kyle MK
4. 0000123 Kylie Smith P KS
5. 0000012 Quinn Olstead QO
6. 0000001 Bryce Guzman BG
7. 0000002 Logan Apollo LA
8. 0000003 Rachel Ceglinsky RC
9. 0000004 Ceaser Ortiz CO
10.
11.
12.
13.
14.
LSSEmployeeHandbook 112
SAMPLE- LSS Tutor Summary Sheet Tutor’sName Josephina Schmosefina PayPeriod 9/27/ -- 10/10/ 2015
Non-ContactHours TutoringDate Event/Activity Course Weekly
LogisticsPrepTime
Training/MtgTime
Other NoShowSession
Ind.Tutoring
GroupTutoring
10/2 Tutoring Session BIO
20A 1
ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 1
TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay:
LSSEmployeeHandbook 113
Leader: Josephina Schmosefina Date 10/2/15
Time-in: 2:00 Time-out: 3:00 Circle only one of the following time
Class: BIO 20A 0.5 hr 0.75 hr 1.0 hr Descriptionofwhatwascovered
CellularScructuresandOsmosis Please Print Clearly Student ID Number Name Initials
7. 0001234 Matt Kyle MK 8. 0000004 Caeser Ortiz CO 9. 10. 11.
----------------------------------------------------------------------------------------------------
Leader: Date Time-in: Time-out: Circle only one of the following time Class: 0.5 hr 0.75 hr 1.0 hr
Descriptionofwhatwascovered
PleasePrintClearly Student ID Number Name Initials
7. 8. 9. 10. 11.
LSSEmployeeHandbook 114
Name: __________________ Course: ____________ Professor: _____________Date: THOUGHTSTOCONSIDER:
1) What material should I cover/what will students struggle with most? 2) What are my student learning outcomes for the session 3) Agenda for session (timing/strategies) 4) Anticipated Problems and Damage Control 5) Learning Assessment Ideas 6) Special study strategies to be shared with students 7) Post-Session Analysis: Strengths/Weaknesses of Strategies What students will struggle with and learning outcomes: Students Will Struggle
with enzyme function and sequential order of events in translation and replication.
Agenda
10 Min- Intro: cooperative, shared responsibilities, place to make mistakes, icebreaker:
scar story, plan for the day
5 min- split into 4 groups of 3: 2 replication, 2 translation- collect thoughts
30min- Small group discussion (include notes/outline and drawings)
20 min- 1 group of Replication share with 1 group of translation
10Min–Quiz&review(5mineach)
Problems/damage control: Students not thorough in group: give guidelines to
highlight certain points, allow enough time for me to give both groups attention
Dominatingorshystudents:Askquestionsandmakesurequietpeoplearespeaking
Study strategies to share: Make drawings, make list/charts of enzymes and what
they each do, make a conce
pt sheet w/transcription and translation on same page>>>will allow for better
memorization and comparison of initiation, elongation, term.
Postanalysis:Strength:studentstalkedalotanddevelopedthoroughanswers
Weakness:splittingmytimebetweengroups>>havethemmakelistofquestionsnexttimetoensurethegetthem
allanswered
MariaSmith
LSSEmployeeHandbook 115
October1st,2015
Self-Reflection
Thisisasampleofwhatyourno-showactivityshouldlooklike!
Ano-showisconsideredtobeasessionwherenostudentsshowuptoyourscheduledsession.Ifthere
aremultiplestudentsinthesessionsandonly1studentdoesnotshow-upthisisnotano-showsession.No-
showsessionsareonlyifNOstudentsshowup.Ifthisweretohappen,youneedtocompleteoneofthetasks
listedbelow.
Wewantyoutotakethescheduledworktimetoasanopportunitytogrowprofessionallyinyour
position.Thefollowingtasksaredesignedtohelpyoudevelopasateacherandfacilitator.
Pleasereadeachsectionverycarefullyandbemindfulthatallactivitiesshouldbeatleast1-2pages
longanddoublespaced.Ifyoudonothaveaccesstoacomputer,youmayhandwriteyourassignmentbut
keepinmindthepagerequirementstillapplies.Allmaterialsmustbesubmittedwithyourtimesheetpacket
attheendofeachpaycycle.Ifyoursubmissionisincomplete,orisnotattachedtoyourtimesheet,youwill
needtomeetwithyoursupervisor.
Pleasenote,ifyouidentifyatrainingneedandwouldliketodevelopyourownactivitythatyouworkon
duringtheno-showtime,pleasediscussitwithyoursupervisoraswewantyoutoworkonactivitiesthatbest
meetyourneeds.
LSSEmployeeHandbook 116
SPHSTutorSampleTimeSheet
My Time Entry: SMITH, MARIA, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Timesheet
Sunday, September 28th 2015 to Saturday, October 3rd, 2015 Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total
Regular Hours 1 1
Total 0 0 0 0 0 1 0 1
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total
Regular Hours 1.25 1 2.25
Total 0 1.25 0 0 1 0 0 2.25 Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 117
My Time Entry: SMITH, MARIA, 123456789, LSSTUT-GROUP 10*2015-10-09, Learning Support Services
____________________ ________ ____________________ ________
Employee Signature Date Supervisor Signature Date
Sunday, September 27th, 2015 to Saturday, October 3rd, 2015
Timesheet Sunday, September 28th 2015 to Saturday, October 3rd, 2015
Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total
Regular Hours 0
Total 0 0 0 0 0 0 0 0
Sunday, October 4th, 2015 to Saturday, October 10th, 2015
Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total
Regular Hours .75 1 2 3.75
Total 0 0 .75 1 0 2 0 3.75 Printed on: 10/09/15
Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-
sheet!
LSSEmployeeHandbook 118
SAMPLE SPHS Time-sheet MSI Summary Sheet
LearningAssistant’sName:Maria Smith PayPeriod 9 / 28 - 10 / 11 2014
Non-ContactHours MSISessions
Date Event/Activity Course Lecture WeeklyLogistics
PrepTime
Training/MtgTime
Other NoShowSession
Ind.Tutoring
GroupTutoring
10/3 Meeting with the
Instructor SPHS 5 1
10/6 Logistics Duties-Emails SPHS 5 0.25
10/6 Individual session SPHS 5 1
10/7 Group tutoring SPHS 5 0.75
10/8 Group tutoring SPHS 5 1
10/9 Meeting with the
Instructor SPHS 5 0.75
10/10 Group Tutoring SPHS 5 1
10/10 Group Tutoring SPHS 5 1
10/10 Turn in Timesheet SPHS 5 0.25
TotalhourspaidattheIndividualRateonCruzPay_3.25_TotalhourspaidattheGroupRateonCruzPay_3.75_
ForOfficeUseOnly:
LSSEmployeeHandbook 119
Leader: Maria Smith Date October 6th, 2014
Time-in: 2:00 Time-out: 3:00 Circle only one of the following time
Class: SPHS 005 0.5 hr 0.75 hr 1.0 hr Descriptionofwhatwascovered
Discussandcreatestrongthesis
PleasePrintClearly
Student ID Number Name Initials
1. 1234567 Maria Gonzalez MG 2. 3. 4. 5.
----------------------------------------------------------------------------------------------------
Leader: Maria Smith Date October 7th, 2014
Time-in: 11:00 Time-out: 11:50 Circle only one of the following time
Class: SPHS 005 0.5 hr 0.75 hr 1.0 hr Descriptionofwhatwascovered
Making a stronger thesis
PleasePrintClearly
Student ID Number Name Initials
1. 6789101 John Doe JD 2. 7891011 Estrella Hagar EH 3. 8910111 Juan Oakes JO 4. 9101112 Theresa Crown TC
Leader: Maria Smith Date October 8th, 2014
Time-in: 2:00 Time-
out: 3:00 Circle only one of the following
time
LSSEmployeeHandbook 120
Class: SPHS 005 0.5 hr 0.75 hr 1.0 hr Descriptionofwhatwascovered
Build on strong thesis support
PleasePrintClearly
Student ID Number Name Initials
12. 1234567 Maria Gonzalez MG 13. 2345678 Linda Schmitdt LS 14. 3456789 Carlos Ortega CO 15. 4567891 Karina Brady KB 16. 5678910 Sarah de Leon SdL
----------------------------------------------------------------------------------------------------
Leader: Maria Smith Date October 10, 2014
Time-in: 2:00 Time-out: 3:00 Circle only one of the following time
Class: SPHS 005 0.5 hr 0.75 hr 1.0 hr
Description of what was covered Essay # 1 revision
PleasePrintClearly
Student ID Number Name Initials
7. 1234567 Maria Gonzalez MG 8. 2345678 Linda Schmitdt LS 9. 3456789 Carlos Ortega CO 10. 4567891 Karina Brady KB 11.
LSSEmployeeHandbook 121
Leader: Maria Smith Date October 10, 2014
Time-in: 11:00 Time-out: 12:00 Circle only one of the following time
Class: SPHS 005 0.5 hr 0.75 hr 1.0 hr DescriptionofwhatwascoveredEssay # 1 revision
PleasePrintClearly
Student ID Number Name Initials
1. 9101112 Theresa Crown TC 2. 6789101 John Doe JD 3. 7891011 Estrella Hagar EH 4. 8910111 Juan Oakes JO 5.
---------------------------------------------------------------------------------------------------
Leader: Date Time-in: Time-out: Circle only one of the following time Class: 0.5 hr 0.75 hr 1.0 hr
Descriptionofwhatwascovered
PleasePrintClearly
Student ID Number Name Initials
6. 7. 8. 9. 10.
LSSEmployeeHandbook 122
LSSWorkPolicies
LSSEmployeeHandbook 123
LearningSupportServicesWeeklySmallGroupTutorWorkPolicies_______IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmyposition.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.
_______IunderstandthatthisappointmentisonlyfortheFall2017quarter.MycurrentpositiondoesnotguaranteefutureemploymentwithLearningSupportServices.
_______ Iunderstandthatcompliancewithworkpoliciescanbetakenintoconsiderationwhenevaluatingfitforfutureemploymentneeds.
_______ IunderstandthatIwillbepaidatthegrouprateof$20.62,whichwillincreaseby3%inOctober,forFall2017
• Grouptutoringsessionsasdefinedbyhavingasessionwithmorethanonepersoninattendance.
_______ IunderstandthatIwillbepaidattheindividualrateof$15.32,whichwillincreaseby3%inOctober,forFall2017• Individualtutoringsession:asdefinedbyhavingasessionwithonestudentandnoshowsasdefinedasa
sessionwherenostudentsshowupwithouta24-hournotice.• Preparation:one(1)hourperweekforeachclassItutor.• Supervisor/TutorMeetingsasnecessary• LSSRequiredTrainingasdirected• In-classAnnouncement:half(½)houratthebeginningofthequarterforeachclassItutor.
o Half(½)hourduringthequarterifIhavelowutilization• MeetingwiththeInstructor:uptoonehalf(½)hourperquarterforeachclassItutor.• LogisticalDuties:
o Forthefirstweekworked,uptohalf(½)hour.o Afterthefirstweek,15minutesperweek
______ NEWTUTORS: IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:I
willenrollinthe2-unitTutorTrainingclass,WRIT169,PBS101orMATH198. TherequiredmeetingtimesforThoeryandPracticeofPeer-GuidedLearningforTutorsandLearningAssistantsis:Class
Time:Tuesday5:20pm–6:55pm______ASEMeetingsfornewtutors:October7th,2017CruzPaySubmissionandLSSTimesheetDocumentationpacket:
_______ Iwillturninmytimesheetspacket,includingacopyofthehoursIsubmittedonCruzPay(bothindividualandgroup)andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.PleaserefertoCruzPay’swebsite(cruzpay.ucsc.edu)fortimesheetsubmittaldates.
Supervisor/TutorMeetingsandLSSRequiredTraining:______IfIcannotattendthelogisticsIWILLscheduleatimewithanLSSstaffmember.______VariousLSSRequiredTrainings:October7th,2017______EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING
ASSISTANTS:LSSRequiredTraining:SeeAbove______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff
observationofmysessions,meetingsrelatingtothementornewemployee(s)asaskedandasIamable.IndividualandGroupTutoringSessions:
_______ IunderstandthatIwillbeassignedtopostthreesessionsperclassonSlugSuccess,unlessotherwisedirectedbyanLSSstaffperson.Thesesessionswillbegrouporindividualdependingonhowmanystudentsshow-uptothetutoringsession.Iunderstandthatmysessionsgenerallywillhaveamaximumof6students.IunderstandthatbasedonstudentdemandImaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ Iwillarriveatalltutoringappointmentsontimeandprepared.Iwillonlyworkonmaterialrelatedtothiscourseduringmysessions.Iwillfacilitateinteractivelearningactivities,andengagestudentsinsuchskillsascriticalthinking,problem
LSSEmployeeHandbook 124
solving,andeffectivecoursespecificstudystrategies.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergency,Iwille-maillss@ucsc.eduandmystudents.Itismyresponsibilitytorescheduleatutoringsessionwithmystudents.
_______ IunderstandthatIwillonlyprovidetutoringservicesduringin-personsessions.Tutoringshouldnotoccuroveremailorphone.
_______ IunderstandthatmytutoringavailabilitywillnotbeapprovedbyLSSunlessIhaveattendedalogisticsmeetingwithastaffperson.
_______ IwilladheretotheLSSguidelinesforschedulingsessions._______ Iunderstandthatnoregularsessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.
_______ Iwillonlyholdtutoringsessionsinsemi-academicpublicspacesoncampus.IwillmeetmystudentseachweekinthesamelocationthatIspecifiedonSlugSuccess.
_______IunderstandthatIwillattendmytutoringsessionifastudentsignsup24hoursbeforethestartofthesession.Iwillconfirmthetimeandlocationofthesessionwithin24hoursofthestudentsigningup.
_______ IwillmakesurethatallofmytuteessignintoeachsessionandalsosignupusingSlugSuccess.
_______ IwillonlytutorduringhourspostedonSlugSuccessunlessauthorizedbyLSSstaff.
_______ IunderstandIamallowedtoholdextragroupstudysessionsforeachmidtermandthefinalexam.IfIamunabletoprovideappropriatereviewtimeduringtheregularlyscheduledtutoringsessions,orfeelmystudentswouldbenefitfromanextrasession,IwillcoordinatethesesessionswithLSSstaff.
_______ Iwillnotusepreviousexamsgivenbyaninstructorunlessapprovedbytheinstructororiftheexamsareprovidedtothewholeclassbytheinstructor.Iftheinstructorhaspreferencesintermsofhomework-relatedexplanations,suchasnotgoingoverspecificexamples,Iwillfollowthem.
_______NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.
*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession.
_______ AccordingtoLSSpolicy,myemailmaybegiventostudentswhoareunabletomakeoneofmyexistingsessions.Iwillrespondtoemailsfromcurrentandpotentialtuteeswithin24hours.IfIamunabletoarrangeatimewiththestudent,IwillnotifyLSSwithin48hours.
Preparation:
_______ Paidpreparationtimeisone-hourperweekpercourseassigned.OtherTutorTasksAssigned:
_______ Iunderstandthatasatutor,IamnotpermittedtoattendalllecturesfortheclassesthatIamtutoringfor,otherthantheone(1)houroflecturegrantedtoalltutors.
_______ LSSe-mails:IwillreadallemailssentbyLSSintheirentiretyandreplytoallemailsandmessagessenttomebytheLSSstaffandrespondinatimelymanner.
_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticalduties.Thesedutiesmaybe:respondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.
OtherExpectations:
_______ Iunderstandthat,forcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessions.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ IunderstandthatwhileIworkforLSS,IcannotmakeindividualarrangementswithUCSCstudentstobepaidforadditionaltutoringoutsideofmypositionwithLSSforanyUCSCcourse.
LSSEmployeeHandbook 125
_______ Iunderstandthatitisinappropriateformetogiveadviceaboutcourseselection.IwillencouragestudentstoseekacademicadvisingfromCollege,Department,EOP,orSTARSadvisersasneeded.
_______ IunderstandthatIshouldactprofessionallyinthisposition.Examplesofunprofessionalbehaviorincludes:cancellingasessionforpersonalreasons(it’smybirthday,Iamoverloadedwithhomework),talkingaboutfrustrationswithmytuteesormysessionsotherthanwithanLSSstaffperson,andspeakingnegativelyofinstructors,TA’sorotherprofessionalsduringmysessions.
_______ Iunderstandthatmytutoringavailability,whichincludesmynameande-mail,willbemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.
_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDsareconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudentatatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.
_______ IunderstandthatromanticorsexualrelationshipswithstudentsIassistviamyLSSpositionareprohibited.
_______ Iunderstandallregularlyscheduledwork-relatedactivitiesarecancelledonuniversityholidaysandIshouldnotexpecttoworkonthesedays.
IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.____________________________________ ________________________________________ ________________(PrintName) (Signature) (Date)
LSSEmployeeHandbook 126
LearningSupportServicesWeeklyWritingTutorWorkPolicies______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsof
myposition.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.
_______ IunderstandthatthisappointmentisonlyfortheFall2017quarter.MycurrentpositiondoesnotguaranteefuturepositionswithLearningSupportServices.
_______ Iunderstandthatcompliancewithworkpolicieswillbetakenintoconsiderationwhenevaluatingfitforfutureemploymentneeds.
_______ IunderstandthatIwillbepaidat$15.32,whichwillincreaseby3%inOctober,for:• Allindividualtutoringsessions:asdefinedbyhavingasessionwithonestudentandnoshows.
• Supervisor/TutorMeetings• RequiredLSSTraining• LogisticalDuties:
o Forthefirstweekworked,uptohalf(½)hour.o Afterthefirstweek,15minutesperweek
______ NEWTUTORS: IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:I
willenrollinthe2-unitTutorTrainingclass,WRIT169,PBS101orMATH198. TherequiredmeetingtimesforThoeryandPracticeofPeer-GuidedLearningforTutorsandLearningAssistantsis:Class
Time:Tuesday5:20pm–6:55pmIunderstandthatthisisseparatefrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.
______ASEMeetingsfornewtutors:October7th,2017CruzPaySubmissionandLSSTimesheetDocumentationpacket:
_______ Iwillturninmytimesheetspacket,includingacopyofthehoursIsubmittedonCruzPay(bothindividualandgroup)andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.PleaserefertoCruzPay’swebsite(cruzpay.ucsc.edu)fortimesheetsubmittaldates.
Supervisor/TutorMeetingsandLSSRequiredTraining:______ LogisticsMeetingforallWritingTutors:September27th,2017_______IfIcannotattendthelogisticsIWILLscheduleatimewithanLSSstaffmember.______VariousLSSRequiredTrainings:October7th,2017______EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING
ASSISTANTS:LSSRequiredTraining:SeeAbove______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff
observationofmysessions,meetingsrelatingtothementornewemployee(s)asaskedandasIamable.IndividualTutoringSessions:
_______ IwillstartbypostingsixwritingtutoringsessionsonSlugSuccess.Iunderstandthatallwritingsessionswillbeindividual.Sessionswillhaveamaximumof1student.IunderstandthatbasedonstudentdemandImaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ Iwillarriveatalltutoringappointmentsontimeandprepared.Iwillonlyworkonhelpingthestudentwithwriting-relatedworkduringmysessions.Iwillnoteditorcomposewritingformystudents.Iwillfacilitateinteractiveapproachestowritingtutoring,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivewritingstrategies.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergency,Iwille-maillss@ucsc.eduandmystudents.Itismyresponsibilitytorescheduleatutoringsessionwithmystudents.
_______ IunderstandthatIwillonlyprovidetutoringservicesduringin-personsessions.Tutoringshouldnotoccuroveremailorphone.
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_______ IunderstandthatmytutoringavailabilitywillnotbeapprovedbyLSSunlessIhaveattendedalogisticsmeetingwithastaffperson.
_______ IwilladheretotheLSSguidelinesforschedulingsessions.
_______ Iunderstandthatnosessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.
_______ Iwillonlyholdtutoringsessionsinsemi-academicpublicspacesoncampus.IwillmeetmystudentseachweekinthesamelocationthatIspecifiedonSlugSuccess.
_______IunderstandthatIwillattendmytutoringsessionifastudentsignsup24hoursbeforethestartofthesession.Iwillconfirmthetimeandlocationofthesessionwithin24hoursofthestudentsigningup.
_______ IwillmakesurethatallofmytuteessignintoeachsessionandalsosignupusingSlugSuccess.
_______ IwillonlytutorduringhourspostedonSlugSuccessunlessauthorizedbyLSSstaff.
_______NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.
*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession.
_______ AccordingtoLSSpolicy,myemailmaybegiventostudentswhoareunabletomakeoneofmyexistingsessions.Iwillrespondtoemailsfromcurrentandpotentialtuteeswithin24hours.IfIamunabletoarrangeatimewiththestudent,IwillnotifyLSSwithin48hours.
OtherTutorTasksAssigned:
_______ Iunderstandthatasawritingtutor,IamnotpermittedtoattendanylecturesfortheclassesthatIamtutoringfor.
_______ LSSe-mails:IwillreadallemailssentbyLSSintheirentiretyandreplytoallemailsandmessagessenttomebytheLSSstaffandrespondinatimelymanner.
_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticalduties.Thesedutiesmaybe:respondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.
OtherExpectations:
_______ Iunderstandthat,forcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessions.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ IunderstandthatwhileIworkforLSS,IcannotmakeindividualarrangementswithUCSCstudentstobepaidforadditionaltutoringoutsideofmypositionwithLSSforanyUCSCcourse.
_______ Iunderstandthatitisinappropriateformetogiveadviceaboutcourseselection.IwillencouragestudentstoseekacademicadvisingfromCollege,Department,EOP,orSTARSadvisersasneeded.
_______ IunderstandthatIshouldactprofessionallyinthisposition.Examplesofunprofessionalbehaviorincludes:cancellingasessionforpersonalreasons(it’smybirthday,Iamoverloadedwithhomework),talkingaboutfrustrationswithmytuteesormysessionsotherthanwithanLSSstaffperson,andspeakingnegativelyofinstructors,TA’sorotherprofessionalsduringmysessions.
_______ Iunderstandthatmytutoringavailability,whichincludesmynameande-mail,willbemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.
_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDs,areconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudent
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atatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.
_______ IunderstandthatromanticorsexualrelationshipswithstudentsIassistviamyLSSpositionareprohibited.
_______ Iunderstandallregularlyscheduledwork-relatedactivitiesarecancelledonuniversityholidaysandIshouldnotexpecttoworkonthesedays.
IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.____________________________________ ________________________________________ ________________(PrintName) (Signature) (Date)
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LearningSupportServicesWriting23TutorWorkPolicies______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsof
myposition.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.
_______ IunderstandthatthisappointmentisonlyfortheFall2017quarter.MycurrentpositiondoesnotguaranteefuturepositionswithLearningSupportServices.
_______ Iunderstandthatcompliancewithworkpolicieswillbetakenintoconsiderationwhenevaluatingfitforfutureemploymentneeds.
_______ IunderstandthatIwillbepaidattheindividualrateof$15.32,whichwillincreaseby3%inOctober,for:• Allindividualtutoringsessions:asdefinedbyhavingasessionwithonestudentandnoshows.
• Supervisor/TutorMeetings• RequiredLSSTraining• LogisticalDuties:
o Forthefirstweekworked,uptohalf(½)hour.o Afterthefirstweek,15minutesperweek
______ NEWTUTORS: IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:I
willenrollinthe2-unitTutorTrainingclass,WRIT169,PBS101orMATH198. TherequiredmeetingtimesforThoeryandPracticeofPeer-GuidedLearningforTutorsandLearningAssistantsis:Class
Time:Tuesday5:20pm–6:55pmIunderstandthatthisisseparatefrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.
______ASEMeetingsfornewtutors:October7th,2017CruzPaySubmissionandLSSTimesheetDocumentationpacket:
_______ Iwillturninmytimesheetspacket,includingacopyofthehoursIsubmittedonCruzPay(bothindividualandgroup)andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.PleaserefertoCruzPay’swebsite(cruzpay.ucsc.edu)fortimesheetsubmittaldates.
Supervisor/TutorMeetingsandLSSRequiredTraining:______ LogisticsMeetingforallWriting21Tutors:TBA______IfIcannotattendthelogisticsIWILLscheduleatimewithanLSSstaffmember.______VariousLSSRequiredTrainings:October7th,2017______EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING
ASSISTANTS:LSSRequiredTraining:Seeabove______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff
observationofmysessions,meetingsrelatingtothementornewemployee(s)asaskedandasIamable.IndividualTutoringSessions:
_______ Iwillschedule1-6hoursofavailabilityforappointmentseachweek.Iunderstandthatallwritingsessionswillbeindividual.Sessionswillhaveamaximumof1student.IunderstandthatbasedonstudentdemandImaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ Iwillarriveatalltutoringappointmentsontimeandprepared.Iwillonlyworkonhelpingthestudentwithwriting-relatedworkduringmysessions.Iwillnoteditorcomposewritingformystudents.Iwillfacilitateinteractiveapproachestowritingtutoring,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivewritingstrategies.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergency,Iwille-maillss@ucsc.eduandmystudents.Itismyresponsibilitytorescheduleatutoringsessionwithmystudents.
_______ IunderstandthatIwillonlyprovidetutoringservicesduringin-personsessions.Tutoringshouldnotoccuroveremailorphone.
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_______ IunderstandthatmytutoringavailabilitywillnotbeapprovedbyLSSunlessIhaveattendedalogisticsmeetingwithastaffperson.
_______ IwilladheretotheLSSguidelinesforschedulingsessions.
_______ Iunderstandthatnosessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.
_______IunderstandthatIwillattendmytutoringsessionifastudentsignsup24hoursbeforethestartofthesession.Iwillconfirmthetimeandlocationofthesessionwithin24hoursofthestudentsigningup.
_______ Iwillmakesurethatallofmytuteessignintoeachsession.
_______ IwillonlytutorduringhoursIhavescheduledwithstudentsunlessauthorizedbyLSSstaff.
_______NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.
*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession.
_______ AccordingtoLSSpolicy,myemailmaybegiventostudentswhoareunabletomakeoneofmyexistingsessions.Iwillrespondtoemailsfromcurrentandpotentialtuteeswithin24hours.IfIamunabletoarrangeatimewiththestudent,IwillnotifyLSSwithin48hours.
OtherTutorTasksAssigned:
_______ Iunderstandthatasawritingtutor,IamnotpermittedtoattendanylecturesfortheclassesthatIamtutoringfor.
_______ LSSe-mails:IwillreadallemailssentbyLSSintheirentiretyandreplytoallemailsandmessagessenttomebytheLSSstaffandrespondinatimelymanner.
_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticalduties.Thesedutiesmaybe:respondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.
OtherExpectations:
_______ Iunderstandthat,forcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessions.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ IunderstandthatwhileIworkforLSS,IcannotmakeindividualarrangementswithUCSCstudentstobepaidforadditionaltutoringoutsideofmypositionwithLSSforanyUCSCcourse.
_______ Iunderstandthatitisinappropriateformetogiveadviceaboutcourseselection.IwillencouragestudentstoseekacademicadvisingfromCollege,Department,EOP,orSTARSadvisersasneeded.
_______ IunderstandthatIshouldactprofessionallyinthisposition.Examplesofunprofessionalbehaviorincludes:cancellingasessionforpersonalreasons(it’smybirthday,Iamoverloadedwithhomework),talkingaboutfrustrationswithmytuteesormysessionsotherthanwithanLSSstaffperson,andspeakingnegativelyofinstructors,TA’sorotherprofessionalsduringmysessions.
_______ Iunderstandthatmytutoringavailability,whichincludesmynameande-mail,willbemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.
_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDs,areconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudentatatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.
_______ IunderstandthatromanticorsexualrelationshipswithstudentsIassistviamyLSSpositionareprohibited.
LSSEmployeeHandbook 131
_______ Iunderstandallregularlyscheduledwork-relatedactivitiesarecancelledonuniversityholidaysandIshouldnotexpecttoworkonthesedays.
IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.____________________________________ ________________________________________ ________________(PrintName) (Signature) (Date)
LSSEmployeeHandbook 132
LearningSupportServicesSTARSWRITEMentorWorkPolicies_______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmy
position.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.
_______ IunderstandthatthisappointmentisonlyfortheFall2017quarter.Mycurrentpositiondoesnotguaranteefuture
employmentwithLearningSupportServices._______ Iunderstandthatcompliancewithworkpolicieswillbetakenintoconsiderationwhenevaluatingfitforfuture
employmentwithLearningSupportServices._______ IunderstandthatIwillbepaidattheindividualrateof$15.32,whichwillincreaseby3%inOctober,for:
• Allindividualtutoringsessions:asdefinedbyhavingasessionwithonestudentandnoshows.• Supervisor/STARS/TutorMeetings• LogisticalDuties:15minutesperweek
______ NEWTUTORS: IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:I
willenrollinthe2-unitTutorTrainingclass,WRIT169,PBS101orMATH198. TherequiredmeetingtimesforThoeryandPracticeofPeer-GuidedLearningforTutorsandLearningAssistantsis:Class
Time:Tuesday5:20pm–6:55pmIunderstandthatthisisseparatefrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.
______ASEMeetingsfornewtutors:October7th,2017CruzPaySubmissionandLSSTimesheetDocumentationpacket:_______ Iwillturninmytimesheetspacket,includingacopyofthehoursIsubmittedonCruzPay(bothindividualandgroup)
andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.PleaserefertoCruzPay’swebsite(cruzpay.ucsc.edu)fortimesheetsubmittaldates.
Supervisor/TutorMeetingsandLSSRequiredTraining:______ LogisticsMeetingforallWritingTutors:September27th,2017______IfIcannotattendthelogisticsIWILLscheduleatimewithanLSSstaffmember.______VariousLSSRequiredTrainings:October7th,2017______EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING
ASSISTANTS:LSSRequiredTraining:SeeAbove:LSSRequiredTraining:Seeabove______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff
observationofmysessions,meetingsrelatingtothementornewemployee(s)asaskedandasIamable.IndividualTutoringSessions:
_______ IwillprovidetheSTARSWRITEmentorcoordinatoranemailwithmyavailabilityfortutoringduringthefirstweekofthequarter.TheSTARSWRITEmentorcoordinatorwillusemyavailabilitytoplacestudentsintomysessionsandIwillcoordinatetomeetwithmystudentsonaweeklybasis.Thesesessionswillbeindividual,amaximumof1student.IunderstandthatbasedonstudentdemandImaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ Iwillarriveatalltutoringappointmentsontimeandprepared.Inmysessions,Iwillfacilitateinteractiveapproachestowritingtutoring,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivewritingstrategies.Iwillnoteditorcomposewritingformystudents.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergency,[email protected].
_______ IunderstandthatIwillonlyprovidetutoringservicesduringin-personsessions.Tutoringshouldnotoccuroveremailorphone.
_______ IwilladheretotheLSSguidelinesforschedulingsessions.
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_______ Iunderstandthatnosessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.
_______Iwillholdtutoringsessionsonlyinsemi-academicpublicspacesoncampus.Iwillmeetmystudentseachweekinthesamelocation.
_______ Iwillmakesurethatallofmytuteessignintoeachsession.
_______ IunderstandthatImustattendmytutoringsessionifastudentsignsup24hoursbeforethestartofthesession.Iwillconfirmthetimeandlocationofthesessionwithin24hoursofthestudentsigningup.
_______NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession.
_______ AccordingtoLSSpolicy,myemailmaybegiventostudentswhoareunabletomakeoneofmyexistingsessions.Iwillrespondtoemailsfromcurrentandpotentialtuteeswithin24hours.IfIamunabletoarrangeatimewiththestudent,IwillnotifyLSSwithin48hours.
OtherTutorTasksAssigned:
_______ Iunderstandthatasawritingtutor,IamnotpermittedtoattendanylecturesfortheclassesthatIamtutoringfor.
_______ LSSe-mails:IwillreadallemailssentbyLearningSupportServicesintheirentiretyandreplytoallemailsandmessagessenttomebytheLearningSupportServicesstaffandrespondinatimelymanner.
_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticaldutiessuchasrespondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.
OtherExpectations:
_______ Iunderstandthat,forcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessions.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ IunderstandthatwhileIworkforLSS,IcannotmakeindividualarrangementswithUCSCstudentstobepaidforadditionaltutoringoutsideofmypositionwithLSSforanyUCSCcourse.
_______ Iunderstandthatitisinappropriateformetogiveadviceaboutcourseselection.IwillencouragestudentstoseekacademicadvisingfromCollege,Department,EOP,orSTARSadvisersasneeded.
_______ IunderstandthatIshouldactprofessionallyinthisposition.Examplesofunprofessionalbehaviorincludes:cancellingasessionforpersonalreasons(it’smybirthday,Iamoverloadedwithhomework),talkingaboutfrustrationswithmytuteesormysessionsotherthanwithanLSSstaffperson,andspeakingnegativelyofinstructors,TA’sorotherprofessionalsduringmysessions.
_______ Iunderstandthatmytutoringavailability,whichincludesmynameande-mail,maybemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.
_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDs,areconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudentatatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.
_______ IunderstandthatromanticorsexualrelationshipswithstudentsIassistviamyLSSpositionareprohibited.
_______ Iunderstandallregularlyscheduledwork-relatedactivitiesarecancelledonuniversityholidaysandIshouldnotexpecttoworkonthesedays.
IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,and
LSSEmployeeHandbook 134
rules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.
IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),AFL-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.____________________________________________________________________________ ________________(PrintName) (Signature) (Date)
LSSEmployeeHandbook 135
LearningSupportServicesDrop-inWritingWorkPolicies______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsof
myposition.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.
_______ IunderstandthatthisappointmentisonlyfortheFall2017quarter.MycurrentpositiondoesnotguaranteefutureemploymentwithLearningSupportServices
_______ Iunderstandthatcompliancewithworkpolicieswillbetakenintoconsiderationwhenevaluatingfitforfutureemploymentneeds.
_______ IunderstandthatIwillbepaidattheindividualrateof$15.32,whichwillincreaseby3%inOctober,for:• Allscheduledtutoringtime:asdefinedbyanagreed-upondrop-inscheduleapprovedbyLSSstaff.• Supervisor/TutorMeetings• LogisticalDuties:15minutesperweek
______ NEWTUTORS: IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:I
willenrollinthe2-unitTutorTrainingclass,WRIT169,PBS101orMATH198. TherequiredmeetingtimesforThoeryandPracticeofPeer-GuidedLearningforTutorsandLearningAssistantsis:Class
Time:Tuesday5:20pm–6:55pmIunderstandthatthisisseparatefrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.
______ASEMeetingsfornewtutors:October7th,2017CruzPaySubmissionandLSSTimesheetDocumentationpacket:_______ Iwillturninmytimesheetspacket,includingacopyofthehoursIsubmittedonCruzPay(bothindividualandgroup)
andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.PleaserefertoCruzPay’swebsite(cruzpay.ucsc.edu)fortimesheetsubmittaldates.
Supervisor/TutorMeetingsandLSSRequiredTraining:______ LogisticsMeetingforallWritingTutors:September27th,2017______ IfIcannotattendthelogisticsIWILLscheduleatimewithanLSSstaffmember.______ VariousLSSRequiredTrainings:October7th,2017______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING
ASSISTANTS:LSSRequiredTraining:SeeAbove:LSSRequiredTraining:Seeabove______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff
observationofmysessions,meetingsrelatingtothementornewemployee(s)asaskedandasIamable.IndividualTutoringSessions:
_______ Iwillsendmyavailabilityfortutoringtothedrop-inwritingcoordinatorbythefirstweekofclasses.Thedrop-inwritingcoordinatorwillemailmeaproposedscheduleandIwillconfirmoraskforchangestothehours.Onceanagreeduponscheduleisset,itwillbemyweeklytutoringschedule.Thesesessionswillbeindividual.Drop-inwritingisavailableMondays-Thursdayfrom3pm-6pmwithanextraThursdaysessionfrom3-5pm.
_______ Iwillarriveatalltutoringappointmentsontimeandprepared.Iwillonlyworkonhelpingthestudentwithwriting-relatedworkduringmysessions.Iwillfacilitateinteractiveapproachestowritingtutoring,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivewritingstrategies.Iwillnoteditorcomposewritingformystudents.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergencyorillness,[email protected].
_______ IunderstandthatIwillonlyprovidetutoringservicesduringin-personsessions.Tutoringshouldnotoccuroveremailorphone.
_______ Iwillholdmytutoringscheduleinoneoftheassignedlocations:ARCenter116,STARSOffice,EsselenNation,DRCofficeorasdirectedbyLSS.
_______ Iwillmakesurethatallofmytuteessignintoeachsession.
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_______ Iunderstandthatnosessionshouldgoover30minutes,unlessthereisnootherstudentwaitingforservices,inwhichcaseIcancontinuetohelpmycurrentstudent.
_______ NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession
OtherTutorTasksAssigned:
_______ Iunderstandthatasawritingtutor,IamnotpermittedtoattendanylecturesfortheclassesthatIamtutoringfor.
_______ LSSe-mails:IwillreadallemailssentbyLSSintheirentiretyandreplytoallemailsandmessagessenttomebytheLSSstaffandrespondinatimelymanner.
_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticalduties.Thesedutiesmaybe:respondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.
OtherExpectations:
_______ Iunderstandthat,forcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessions.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ IunderstandthatwhileIworkforLSS,IcannotmakeindividualarrangementswithUCSCstudentstobepaidforadditionaltutoringoutsideofmypositionwithLSSforanyUCSCcourse.
_______ Iunderstandthatitisinappropriateformetogiveadviceaboutcourseselection.IwillencouragestudentstoseekacademicadvisingfromCollege,Department,EOP,orSTARSadvisersasneeded.
_______ IunderstandthatIshouldactprofessionallyinthisposition.Examplesofunprofessionalbehaviorincludes:cancellingasessionforpersonalreasons(it’smybirthday,Iamoverloadedwithhomework),talkingaboutfrustrationswithmytuteesormysessionsotherthanwithanLSSstaffperson,andspeakingnegativelyofinstructors,TA’sorotherprofessionalsduringmysessions.
_______ Iunderstandthatmytutoringschedule,whichincludesmynameande-mail,maybemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.
_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDs,areconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudentatatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.
_______ IunderstandthatromanticorsexualrelationshipswithstudentsIassistviamyLSSpositionareprohibited.
_______ Iunderstandallregularlyscheduledwork-relatedactivitiesarecancelledonuniversityholidaysandIshouldnotexpecttoworkonthesedays.
IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.__________________________________ ________________________________________ ________________(PrintName) (Signature) (Date)
LSSEmployeeHandbook 137
LearningSupportServicesDrop-inMathWorkPolicies______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmy
position.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.
_______IunderstandthatthisappointmentisonlyfortheFall2017quarter.Mycurrentpositiondoesnotguaranteefuture
employmentwithLearningSupportServices._______Iunderstandthatcompliancewithworkpolicieswillbetakenintoconsiderationwhenevaluatingfitforfutureemployment
needs._______IunderstandthatIwillbepaidattheindividualrateof$15.32,whichwillincreaseby3%inOctober,for:
• Allscheduledtutoringtime:asdefinedasanagreed-upondrop-inscheduleapprovedbyLSSstaff• Preparation:uptoone(1)houraweekofpreparation.• Supervisor/TutorMeetings• RequiredLSSTraining• LogisticalDuties:15minutesperweek
______ NEWTUTORS: IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:I
willenrollinthe2-unitTutorTrainingclass,WRIT169,PBS101orMATH198. TherequiredmeetingtimesforThoeryandPracticeofPeer-GuidedLearningforTutorsandLearningAssistantsis:Class
Time:Tuesday5:20pm–6:55pmIunderstandthatthisisseparatefrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.
______ ASEMeetingsfornewtutors:October7th,2017CruzPaySubmissionandLSSTimesheetDocumentationpacket:
_______ Iwillturninmytimesheetspacket,includingacopyofthehoursIsubmittedonCruzPay(bothindividualandgroup)andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.PleaserefertoCruzPay’swebsite(cruzpay.ucsc.edu)fortimesheetsubmittaldates.
Supervisor/TutorMeetingsandLSSRequiredTraining:______ LogisticsmeetingforallDrop-inWritingTutors:Spetember27th,2017______ IfIcannotattendthelogisticsIWILLscheduleatimewithanLSSstaffmember.______ VariousLSSRequiredTrainings:October7th,2017______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING
ASSISTANTS:LSSRequiredTraining:SeeAbove:LSSRequiredTraining:Seeabove______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff
observationofmysessions,meetingsrelatingtothementornewemployee(s)asaskedandasIamable.IndividualTutoringSessions:
_______ IwillsendmyavailabilityfortutoringtotheDrop-inMathcoordinatorbythefirstweekofclasses.TheDrop-inMathcoordinatorwillemailmeaproposedscheduleandIwillconfirmoraskforchangestothehours.Onceanagreeduponscheduleisset,itwillbemyweeklytutoringschedule.Thesesessionswillbeindividual.
_______ Drop-inMathisavailableTuesday-Thursdayfrom4-8pm.Iwillarrivetoalltutoringappointmentsontimeandprepared.Iwillfacilitateinteractiveapproachestomathtutoring,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivemathstrategies.Iwillnotdoassignedmathorhomeworkproblemsforstudents.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergency,[email protected].
_______ IunderstandthatIwillonlyprovidetutoringservicesduringin-personsessions.Tutoringshouldnotoccuroveremailorphone.
_______ IwillholdmytutoringscheduleinMcHenry,1279oraroomdesignatedbyLSS.
LSSEmployeeHandbook 138
_______ Iwillmakesurethatallofmytuteessignintoeachsession.
_______ Iunderstandthatnosessionshouldgoover15minutes,unlessthereisnootherstudentwaitingforservices,inwhichcaseIcancontinuetohelpmycurrentstudent.
_______ NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.
*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession
Preparation:
______ Paidpreparationtimecanincludeuptoanhouraweekofpreparation,duringwhichIwillreviewtheconceptsnecessarytohelpstudentsinthevariousmathconceptsdiscussedinthecoursesthatdrop-inmathtutoringsupports.
OtherTutorTasksAssigned:
_______ IunderstandthatasaDrop-inMathtutor,IamnotpermittedtoattendanylecturesfortheclassesthatIamtutoringfor.
_______ LSSe-mails:IwillreadallemailssentbyLSSintheirentiretyandreplytoallemailsandmessagessenttomebytheLSSstaffandrespondinatimelymanner.
_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticalduties.Thesedutiesmaybe:respondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.
OtherExpectations:
_______ Iunderstandthat,forcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessions.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ IunderstandthatwhileIworkforLSS,IcannotmakeindividualarrangementswithUCSCstudentstobepaidforadditionaltutoringoutsideofmypositionwithLSSforanyUCSCcourse.
_______ Iunderstandthatitisinappropriateformetogiveadviceaboutcourseselection.IwillencouragestudentstoseekacademicadvisingfromCollege,Department,EOP,orSTARSadvisersasneeded.
_______ IunderstandthatIshouldactprofessionallyinthisposition.Examplesofunprofessionalbehaviorincludes:cancellingasessionforpersonalreasons(it’smybirthday,Iamoverloadedwithhomework),talkingaboutfrustrationswithmytuteesormysessionsotherthanwithanLSSstaffperson,andspeakingnegativelyofinstructors,TA’sorotherprofessionalsduringmysessions.
_______ Iunderstandthatmytutoravailability,whichincludesmynameande-mail,maybemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.
_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDs,areconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudentatatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.
_______ IunderstandthatromanticorsexualrelationshipswithstudentsIassistviamyLSSpositionareprohibited.
_______ Iunderstandallregularlyscheduledwork-relatedactivitiesarecancelledonuniversityholidaysandIshouldnotexpecttoworkonthesedays.
IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.
LSSEmployeeHandbook 139
IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.
____________________________________ ________________________________________ ________________(PrintName) (Signature) (Date)
LSSEmployeeHandbook 140
LearningSupportServicesMSIWriting2AssistantWorkPolicies_______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmy
position.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.
_______ IunderstandthatthisappointmentisonlyfortheFall2017quarter.MycurrentpositiondoesnotguaranteefutureemploymentwithLearningSupportServices.
_______ Iunderstandthatcompliancewithworkpoliciescanbetakenintoconsiderationwhenevaluatingfitforfutureemploymentneeds.
_______ IunderstandthatIwillbepaidatthegrouprateof$20.62,whichwillincreaseby3%inOctober,for:
• Grouptutoringsessionsaredefinedashavingasessionwithmorethanonepersoninattendance.
_______ IunderstandthatIwillbepaidattheindividualrateof$15.32,whichwillincreaseby3%inOctober,for:• Individualtutoringsession:asdefinedbyhavingasessionwithonestudentandnoshowsasdefinedasa
sessionwherenostudentsshowup.• Supervisor/TutorMeetings• LSSRequiredTraining• Preparation:WeeklyMeetingwithcoordinator/faculty;uptoonehourperweek.ANDonehouroftutorprep
timeforfinalizingworkshoplectureplan(willsubmittutor’slectureplantocoordinatorontimesheetFriday).• LogisticalDuties:
o Forthefirstweekworked,uptohalf(½)hour.o Afterthefirstweek,15minutesperweek
______ NEWTUTORS: IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:I
willenrollinthe2-unitTutorTrainingclass,WRIT169,PBS101orMATH198. TherequiredmeetingtimesforThoeryandPracticeofPeer-GuidedLearningforTutorsandLearningAssistantsis:Class
Time:Tuesday5:20pm–6:55pmIunderstandthatthisisseparatefrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.
______ ASEMeetingsfornewtutors:October7th,2017CruzPaySubmissionandLSSTimesheetDocumentationpacket:
_______ Iwillturninmytimesheetspacket,includingacopyofthehoursIsubmittedonCruzPay(bothindividualandgroup)andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.PleaserefertoCruzPay’swebsite(cruzpay.ucsc.edu)fortimesheetsubmittaldates.
Supervisor/TutorMeetingsandLSSRequiredTraining:______ LogisticsMeetingforAllMSIWriting2LearningAssistants:Sept.27th2017______ IfIcannotattendthelogisticsIWILLscheduleatimewithanLSSstaffmember.______ VariousLSSRequiredTrainings:October7th,2017______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING
ASSISTANTS:LSSRequiredTraining:SeeAbove:LSSRequiredTraining:Seeabove______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff
observationofmysessions,meetingsrelatingtothementornewemployee(s)asaskedandasIamable. IndividualandGroupMSI/TutoringSessions:
_______ IunderstandthatIwillbeassignedonetofour,1hourMSIWriting2sessions.Intotal,Iamexpectedtobeavailablefor2-4sessionsperweek.Thesesessionswillbeeithergrouporindividualdependingonhowmanystudentsshow-uptoaspecificsession.Iunderstandthatbasedonstudentdemand,Imaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
LSSEmployeeHandbook 141
_______ IwillarriveatallMSIsessionsontimeandprepared.Iwillcreateaninteractiveenvironmentforstudents.Iwillfacilitateinteractivelearningactivitiesandengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivecoursespecificstudystrategies.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledMSIsessionduetoanemergency,[email protected].
_______ IunderstandthatIwillonlyprovidetutoringservicesduringin-personsessions.Tutoringshouldnotoccuroveremailorphone.
_______ IunderstandthatmytutoringavailabilityormyMSISessionswillnotbeapprovedbyLSSunlessIhaveattendedalogisticsmeetingwithastaffperson.
_______ IwillonlytutorstudentsduringmyapprovedMSIorTutorsessiontimesunlessauthorizedbytheLSSstaff.
_______ Iwillmakesurethatallofthestudentssignintoeachsession.Iftheinstructorofthecourserequestsattendancerecords,Iwillnotkeeppersonalrecordsofattendance.IamexpectedtotelltheLSSofficetosendthisinformationtotheinstructordirectly.
_______NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession.
_______ IunderstandthatregularMSIsessionswillnotgoover1.0hour.
_______ Cancellingsessions:IunderstandthatanycancelledsessionsareunpaidandIneedtocommunicatetheneedforacancelationwithLSSviaane-mailtolss@ucsc.edu.Reasonsforcancellationsmayincludeanemergency(e.g.illness,familyissue),aforeseeableevent(e.g.gradschoolinterview,observanceofareligiousholiday),orifyouwouldliketocancelasessionbecausetherewasarecentexamandnomaterialcanbereviewed.
Preparation:
_______ Paidpreparationtimeincludesweeklymeetingattendanceandtutorpreptimetofinalizeaworkshoplectureplan(maximum2hourperweek).
OtherTutorTasksAssigned:
_______ LSSe-mails:IwillreadallemailssentbyLSSintheirentiretyandreplytoallemailsandmessagessenttomebytheLSSstaffandrespondinatimelymanner.
_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticalduties.Thesedutiesmayberespondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.
OtherExpectations:
_______ IunderstandthatIamresponsibleforreturningtheroomthatIholdmyMSIsessionsintoitsoriginalsetupaftereveryMSIsession,andImayaskstudentstoassistme.DuringMSIsessions,theseatingarrangementswillnotblockentrancesorexits.Iwillalsoaskstudentstothrowawaytheirtrashsothespaceisreadyforthenextsession.
_______ Iunderstandthat,forcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessions.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ IunderstandthatwhileIworkforLSS,IcannotmakeindividualarrangementswithUCSCstudentstobepaidforadditionaltutoringoutsideofmypositionwithLSSforanyUCSCcourse.
_______ Iunderstandthatitisinappropriateformetogiveadviceaboutcourseselection.IwillencouragestudentstoseekacademicadvisingfromCollege,Department,EOP,orSTARSadvisersasneeded.
_______ IunderstandthatIshouldactprofessionallyinthisposition.Examplesofunprofessionalbehaviorincludes:cancellingasessionforpersonalreasons(it’smybirthday,Iamoverloadedwithhomework),talkingaboutfrustrationswithmytuteesormysessionsotherthanwithanLSSstaffperson,andspeakingnegativelyofinstructors,TA’sorotherprofessionalsduringmysessions.
LSSEmployeeHandbook 142
_______ IunderstandthatmyMSIavailability,whichincludesmynameande-mail,willbemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.
_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDs,areconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudentatatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.
_______ IunderstandthatromanticorsexualrelationshipswithstudentsIassistviamyLSSpositionareprohibited.
_______ Iunderstandallregularlyscheduledwork-relatedactivitiesarecancelledonuniversityholidaysandIshouldnotexpecttoworkonthesedays.
IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.
____________________________________ ________________________________________ ________________ (PrintName) (Signature) (Date)
LSSEmployeeHandbook 143
LearningSupportServicesMSILearningAssistantWorkPolicies_______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmy
position.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.
_______ IunderstandthatthisappointmentisonlyfortheFall2017quarter.MycurrentpositiondoesnotguaranteefutureemploymentwithLearningSupportServices.
_______ Iunderstandthatcompliancewithworkpoliciescanbetakenintoconsiderationwhenevaluatingfitforfutureemploymentneeds.
_______ IunderstandthatIwillbepaidatthegrouprateof$20.62,whichwillincreaseby3%inOctober,for:
• Grouptutoringsessionsaredefinedashavingasessionwithmorethanonepersoninattendance.
_______ IunderstandthatIwillbepaidattheindividualrateof$15.32,whichwillincreaseby3%inOctober,for:• Individualtutoringsession:asdefinedbyhavingasessionwithonestudentandnoshowsasdefinedasa
sessionwherenostudentsshowup.• Preparation:15minutesperweekforplanningguide,and1hourperexam• Supervisor/TutorMeetings• LSSRequiredTraining• Lectureattendance
o Ifassistingstudentswithactivitiesduringlecture,pleasecontactyoursupervisorimmediately.• Meetingwiththeinstructor;uptoonehourperweek• LogisticalDuties:
o Forthefirstweekworked,uptohalf(½)hour.o Afterthefirstweek,15minutesperweek
______ NEWTUTORS: IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:I
willenrollinthe2-unitTutorTrainingclass,WRIT169,PBS101orMATH198. TherequiredmeetingtimesforThoeryandPracticeofPeer-GuidedLearningforTutorsandLearningAssistantsis: ClassTime:Tuesday5:20pm–6:55pm
IunderstandthatthisisseparatefrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.
______ ASEMeetingsfornewtutors:October7th,2017CruzPaySubmissionandLSSTimesheetDocumentationpacket:
_______ Iwillturninmytimesheetspacket,includingacopyofthehoursIsubmittedonCruzPay(bothindividualandgroup)andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.PleaserefertoCruzPay’swebsite(cruzpay.ucsc.edu)fortimesheetsubmittaldates.
Supervisor/TutorMeetingsandLSSRequiredTraining:______ LogisticsMeetingforAllMSILearningAssistants:September27th,2017______ IfIcannotattendthelogisticsIWILLscheduleatimewithanLSSstaffmember.______ LSSRequiredTraining:October7th,2017,TimeTBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING
ASSISTANTS:LSSRequiredTraining:SeeAbove______ RequiredCampusTrainingthroughUCLearningCenter:
- EthicsandCyberSecuritytobecompletedwithinsixweeksofbeginningofappointment______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff
observationofmysessions,meetingsrelatingtothementornewemployee(s)asaskedandasIamable. IndividualandGroupMSIandSmallGroupTutoringSessions:
_______ IunderstandthatIwillbeassignedonetofour,1-hourMSIsessionsandonetothree,1-hourTutoringsessions.Intotal,Iamexpectedtobeavailablefor6sessionsperweek.Thesesessionswillbeeithergrouporindividualdependingonhow
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manystudentsshow-uptoaspecificsession.Iunderstandthatbasedonstudentdemand,Imaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ IwillarriveatallMSIsessionsandTutorsessionsontimeandprepared.Iwillcreateaninteractiveenviroment.Iwillfacilitateinteractivelearningactivitiesandengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivecoursespecificstudystrategies.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledMSIsessionduetoanemergency,[email protected].
_______ IunderstandthatIwillonlyprovidetutoringservicesduringin-personsessions.Tutoringshouldnotoccuroveremailorphone.
_______ IunderstandthatmytutoringavailabilityormyMSISessionswillnotbeapprovedbyLSSunlessIhaveattendedalogisticsmeetingwithastaffperson.
_______ IwillonlytutorstudentsduringmyapprovedMSIorTutorsessiontimesunlessauthorizedbytheLSSstaff.
_______ IunderstandIamexpectedtoholdextragroupstudysessionsforeachmidtermandthefinalexam.IfIamunabletoprovideappropriatereviewtimeduringtheregularlyscheduledMSIsessions,orfeelmystudentswouldbenefitfromanextrasession,IwillcoordinatetheseextrasessionswithLSSstaff.
_______ IunderstandthatIwillmakemystudysessionrequest1weekinadvance.
_______ Iwillmakesurethatallofthestudentssignintoeachsession.Iftheinstructorofthecourserequestsattendancerecords,Iwillnotkeeppersonalrecordsofattendance.IamexpectedtotelltheLSSofficetosendthisinformationtotheinstructordirectly.
_______ Iwillnotusepreviousexamsgivenbyaninstructorunlessapprovedbytheinstructororiftheexamsareprovidedtothewholeclassbytheinstructor.Iftheinstructorhaspreferencesintermsofhomework-relatedexplanations,suchasnotgoingoverspecificexamples,Iwillfollowthem.
_______NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession.
_______ IfIamaco-leaderorneedaco-leaderforanyMSIorstudysession,IwillreadandfollowtheguidelinesprovidedintheLSSHandbook.
_______ IunderstandthatregularMSIsessionswillnotgoover1hour.
_______ Cancellingsessions:IunderstandthatanycancelledsessionsareunpaidandIneedtocommunicatetheneedforacancelationwithLSSviaane-mailtolss@ucsc.edu.Reasonsforcancellationsmayincludeanemergency(e.g.illness,familyissue),aforeseeableevent(e.g.gradschoolinterview,observanceofareligiousholiday),orifyouwouldliketocancelasessionbecausetherewasarecentexamandnomaterialcanbereviewed.
IndividualandGroupSmallGroupTutoringSessions:
_______IunderstandthatIwillattendmytutoringsessionifastudentsignsup24hoursbeforethestartofthesession.Iwillconfirmthetimeandlocationofthesessionwithin24hoursofthestudentsigningup.
_______ IunderstandthatstudentsareonlygivenaccesstotheSmallGroupTutoringsessionsiftheyagreetoattendthesessionsweekly.Icannotallowstudentstouseitasadrop-insession.Studentswillneedtosign-upforthesesessionsattheARCenter,Room221.
_______ Iunderstandthatnoregularsessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.
_______ Iwillonlyholdtutoringsessionsinsemi-academicpublicspacesoncampus.IwillmeetmystudentseachweekinthesamelocationthatIspecifiedonSlugSuccess.
_______ IwillmakesurethatallofmytuteessignintoeachsessionandalsosignupusingSlugSuccess.
Preparation:
_______ Paidpreparationtimecanincludeweeklysessionplans(maximum15minutesperweek)andstudysessionmaterials(maximum1hourperexam).Iwillreceiveguidancefrommysupervisorregardingthesematerials.
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LectureAttendance:
_______ IwillattendalllecturesforwhichIamaLearningAssistant.Iwillbeontimeandsitinthefrontoftheclassroomandinthesamespaceeveryclassperiod.IwillinformbothLSSstaffandtheinstructorifIhaveanemergencyandneedtomisslecture.Iwillnotrecordtimeonmytimesheetforanymissedlecture,partialorwhole.Iwillhavemylecturessignedoffonbytheprofessorunlessotherwiseinstructed.
_______ Iwillnotattendlecturesduringexams.Iwillnotbepaidforthistime.
_______ IunderstandthatIamarepresentativeofLSSintheclassroom.Iwillnotsleepduringlectures,talkwhiletheinstructorislecturing,workingonotherclassmaterialorbeonmyphoneorcomputerdoingnon-lecturerelatedactivities.
OtherTutorTasksAssigned:
_______ LSSe-mails:IwillreadallemailssentbyLSSintheirentiretyandreplytoallemailsandmessagessenttomebytheLSSstaffandrespondinatimelymanner.
_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticalduties.Thesedutiesmayberespondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.
OtherExpectations:
_______ IwillmakeallappropriateannouncementstopublicizetheMSIsessionsinclass.IunderstandthatitismyresponsibilitytoencouragestudentstoattendMSIsessionswithagoalofattractingatleast30%oftheclassoverthequarter.Iunderstandthatthesessionsizegoalistohaveatleast6studentsineachsession.IwillcontactLSSifattendanceistoolow(consistentlylessthan3studentsinasession)ortoohigh(morethan12studentswantingtoattendanyonesession)[email protected].
_______ IunderstandthatIamresponsibleforreturningtheroomthatIholdmyMSIsessionsintoitsoriginalsetupaftereveryMSIsession,andImayaskstudentstoassistme.DuringMSIsessions,theseatingarrangementswillnotblockentrancesorexits.Iwillalsoaskstudentstothrowawaytheirtrashsothespaceisreadyforthenextsession.
_______ IunderstandthatforcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessionsoremergencycoverageofMSIsessions.LearningAssistantsmayalsocontactmetohelpcoversessionsorserveasaco-leader.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.
_______ IunderstandthatwhileIworkforLSS,IcannotmakeindividualarrangementswithUCSCstudentstobepaidforadditionaltutoringoutsideofmypositionwithLSSforanyUCSCcourse.
_______ Iunderstandthatitisinappropriateformetogiveadviceaboutcourseselection.IwillencouragestudentstoseekacademicadvisingfromCollege,Department,EOP,orSTARSadvisersasneeded.
_______ IunderstandthatIshouldactprofessionallyinthisposition.Examplesofunprofessionalbehaviorincludes:cancellingasessionforpersonalreasons(it’smybirthday,Iamoverloadedwithhomework),talkingaboutfrustrationswithmytuteesormysessionsotherthanwithanLSSstaffperson,andspeakingnegativelyofinstructors,TA’sorotherprofessionalsduringmysessions.
_______ IunderstandthatmyMSIavailability,whichincludesmynameande-mail,willbemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.
_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDs,areconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudentatatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.
_______ IunderstandthatromanticorsexualrelationshipswithstudentsIassistviamyLSSpositionareprohibited.
_______ Iunderstandallregularlyscheduledwork-relatedactivitiesarecancelledonuniversityholidaysandIshouldnotexpecttoworkonthesedays.
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IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.____________________________________ ________________________________________ ________________ (PrintName) (Signature) (Date)